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세계의 차지백 관리 시장(2025년)

Global Chargeback Management Market: 2025
발행일: | 리서치사: Juniper Research Ltd | 페이지 정보: 영문 | 배송안내 : 1-2일 (영업일 기준)

    
    
    



※ 본 상품은 영문 자료로 한글과 영문 목차에 불일치하는 내용이 있을 경우 영문을 우선합니다. 정확한 검토를 위해 영문 목차를 참고해주시기 바랍니다.

차지백 관리 : 2025년 시장을 선도할 기업은?

개요

이 보고서는 차지백 관리 시스템 벤더들이 가맹점이 직면한 차지백 증가에 대응하기 위해 기존 툴을 어떻게 발전시키고 새로운 시스템을 구축하는지에 대한 상세한 분석과 평가를 제공합니다. 또한, 친근한 사기(Friendly Fraud) 관련 이슈의 증가와 같은 차지백의 주요 트렌드와 더 광범위한 부정 행위의 추세가 차지백 방지 시장에 어떤 영향을 미치는지 평가하고 있습니다.

또한, Juniper Research의 경쟁 리더보드에서는 15개 벤더의 포지셔닝과 제품 및 역량에 대한 평가가 이루어졌습니다. 이 보고서는 차지백 관리 시스템 시장을 이해하고 주요 벤더들의 향후 전략 수립에 도움이 되는 중요한 도구가 될 것입니다.

주요 특징

  • 시장 역학 : 이 보고서는 차지백 관리 시스템 시장의 주요 동향과 시장 확대의 과제에 대한 인사이트를 제공하고, 빠르게 진화하는 부정행위 영역이 가져다주는 도전과 기회를 다룹니다. 또한, AI를 통한 차지백에 대한 AI 도입과 차지백 관리 시스템을 도입함으로써 가맹점이 얻을 수 있는 이점을 평가합니다.
  • 주요 요점 및 전략적 제안 : 차지백 관리 시스템 시장의 주요 발전 기회와 인사이트를 자세히 분석하고, 차지백 관리 리더와 카드 네트워크 등 이해관계자를 위한 전략적 제안을 담고 있습니다.
  • Juniper Research의 경쟁사 순위표 : 15개 차지백 관리 시스템 벤더의 역량을 평가하고, 세계 차지백 관리 시장에서 주요 기업의 전략적 연구 개발 기회를 소개합니다.
    • Accertify
    • ACI Worldwide
    • BlueSnap
    • Chargeback Gurus
    • Chargebacks911
    • Chargeflow
    • ClearSale
    • FIS
    • Fiserv
    • Justt
    • Kount
    • Mastercard
    • Riskified
    • Sift
    • Verifi

목차

제1장 중요 포인트 및 전략적 추천사항

  • 중요 포인트
  • 전략적 추천사항

제2장 시장 상황

  • 차지백의 주요 동향과 과제
    • 주요 동향
      • 차지백 종류가 변화함에 따라 차지백이 더욱 보편화됨
      • 카드 네트워크 차지백 규정 변경
      • 차지백 관리에 도입되고 있는 AI
    • 주요 과제
      • 낮은 성공 확률
      • 비용
      • 복잡성
      • 효과적인 디지털 툴의 결여

제3장 경쟁 리더보드

  • 본보고서를 읽어야 하는 이유
  • 벤더 개요
    • Accertify
    • ACI Worldwide
    • BlueSnap
    • Chargeback Gurus
    • Chargebacks911
    • Chargeflow
    • ClearSale
    • FIS
    • Fiserv
    • Justt
    • Kount
    • Mastercard
    • Riskified
    • Sift
    • Verifi
  • 경쟁 리더보드 평가 방법
ksm 25.03.18

'Chargeback Management: Which Companies Will Lead the Market in 2025?'

Overview

Our "Chargeback Management" systems research provides in-depth analysis and evaluation of how chargeback management system vendors are evolving existing tools and creating new systems to tackle the increasing tide of chargebacks facing merchants. The report evaluates key trends within chargebacks, such as the increasing challenges associated with friendly fraud, as well as how wider fraud trends are influencing the chargeback fraud protection market.

In addition, it also positions 15 vendors across the Juniper Research Competitor Leaderboard for chargeback management systems; assessed on their products and positioning against their capability and capacity. Collectively, the report provides a critical tool for understanding the chargeback management systems market, enabling key vendors to shape their future strategy.

Key Features

  • Market Dynamics: Insights into key trends and market expansion challenges within the chargeback management systems market; addressing challenges and opportunities posed by the fast-evolving fraud space. It also evaluates the introduction of AI into chargebacks to combat the rise of friendly fraud chargebacks, and the benefits for merchants of adopting chargeback management systems.
  • Key Takeaways & Strategic Recommendations: In-depth analysis of key development opportunities and findings within the chargeback management systems market, accompanied by strategic recommendations for stakeholders, such as leaders in chargeback management and the card networks.
  • Juniper Research Competitor Leaderboard: Key player capability and capacity assessment for 15 chargeback management system vendors, via the Juniper Research Competitor Leaderboard, featuring strategic development opportunities for key players in the global chargeback management market.
    • Accertify
    • ACI Worldwide
    • BlueSnap
    • Chargeback Gurus
    • Chargebacks911
    • Chargeflow
    • ClearSale
    • FIS
    • Fiserv
    • Justt
    • Kount
    • Mastercard
    • Riskified
    • Sift
    • Verifi

Table of Contents

1. Key Takeaways & Strategic Recommendations

  • 1.1. Key Takeaways
  • 1.2. Strategic Recommendations

2. Market Landscape

  • 2.1. Introduction
    • Figure 2.1: The Chargeback Process
    • Table 2.2: Chargeback Rules by Network
  • 2.2. Key Trends & Challenges within Chargebacks
    • 2.2.1. Key Trends
      • i. Chargebacks Becoming More Commonplace, as Chargeback Types Shift
      • ii. Changes to Card Network Chargeback Rules
      • iii. AI Being Deployed for Chargeback Management
    • 2.2.2. Key Challenges
      • i. Low Probabilities of Success
      • ii. Cost
        • Table 2.3: Chargeback Costs by Payment Processors
      • iii. Complexity
      • iv. Lack of Effective Digital Tools

3. Competitor Leaderboard

  • 3.1. Why Read this Report?
    • Figure 3.1: Juniper Research Competitor Leaderboard Chargeback Management Platform Vendors & Portfolio
    • Figure 3.2: Juniper Research Competitor Leaderboard for Chargeback Management Platforms
    • Figure 3.3: Juniper Research Leaderboard Chargeback Management Platform Vendors & Positioning
    • Figure 3.4: Juniper Research's Competitor Leaderboard Heatmap - Chargeback Management Platform Vendors
  • 3.2. Vendor Profiles
    • 3.2.1. Accertify
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.2. ACI Worldwide
      • i. Corporate
        • Figure 3.5: ACI Worldwide's Financial Snapshot ($m), 2021-2023
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.3. BlueSnap
      • i. Corporate
        • Figure 3.6: BlueSnap's Rounds of Funding ($m), 2011-2014
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.4. Chargeback Gurus
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.5. Chargebacks911
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.6. Chargeflow
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.7. ClearSale
      • i. Corporate
        • Figure 3.7: ClearSale's Financial Snapshot ($m), 2021-2023
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.8. FIS
      • i. Corporate
        • Figure 3.8: FIS' Financial Snapshot ($m), 2021-2023
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.9. Fiserv
      • i. Corporate
        • Figure 3.9: Fiserv's Financial Snapshot ($m), 2021-2023
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.10. Justt
      • i. Corporate
        • Figure 3.10: Justt's Rounds of Funding ($m), 2020-2024
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.11. Kount
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.12. Mastercard
      • i. Corporate
        • Figure 3.11: Mastercard's Financial Snapshot ($m), 2021-2023
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
        • Figure 3.12: How Does Ethoca Alerts Work?
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.13. Riskified
      • i. Corporate
        • Figure 3.13: Riskified Financial Snapshot ($m), 2021-2023
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.14. Sift
      • i. Corporate
        • Figure 3.14: Sift's Rounds of Funding ($m), 2011-2021
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.15. Verifi
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
  • 3.3. Juniper Research Competitor Leaderboard Assessment Methodology
    • 3.3.1. Limitations & Interpretations
      • Table 3.15: Chargeback Management Competitor Leaderboard Criteria
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