시장보고서
상품코드
1126380

세계의 지식 프로세스 아웃소싱 시장 규모, 점유율, 산업 동향 분석 리포트 서비스 유형별, 애플리케이션별(BFSI, 소매, 제조, IT, 통신, 헬스케어, 제약, 기타), 지역별 전망, 예측(2022-2028년)

Global Knowledge Process Outsourcing Market Size, Share & Industry Trends Analysis Report By Service Type, By Application (BFSI, Retail, Manufacturing, IT & Telecom, Healthcare & Pharmaceutical, and Others), By Regional Outlook and Forecast, 2022 - 2028

발행일: | 리서치사: KBV Research | 페이지 정보: 영문 278 Pages | 배송안내 : 즉시배송

※ 본 상품은 영문 자료로 한글과 영문 목차에 불일치하는 내용이 있을 경우 영문을 우선합니다. 정확한 검토를 위해 영문목차를 참고해주시기 바랍니다.

세계의 지식 프로세스 아웃소싱(Knowledge Process Outsourcing) 시장 규모는 2028년 1,650억 달러에 이르며 예측 기간 동안 CAGR 14.8%로 상승할 것으로 예측됩니다.

주요 시스템 프로세스를 아웃소싱하면 시간과 비용을 크게 줄일 수 있습니다. 또한 설문조사, 교육, 관리 서비스, 유지보수 등 전문 서비스 수요가 높아지고 있는 것도 시장 성장을 뒷받침하는 요인 중 하나입니다. 중국, 인도, 필리핀 등 신흥 국가에서는 변호사, 엔지니어, 건축가와 같은 고급 기술을 갖춘 전문가들이 서양 국가보다 저렴한 가격으로 전문 서비스를 제공합니다.

지역별로 지식 프로세스 아웃소싱 시장은 북미, 유럽, 아시아태평양 및 LAMEA에서 분석됩니다. 2021년 아시아태평양 지역이 최대 수익 점유율을 얻어 지식 프로세스 아웃소싱 시장을 선도했습니다. 이것은 중요 절차와 전문가 서비스, 신속한 해외 결과에 따른 것입니다. 기술 발전과 지식 기반 비즈니스 성장으로 새로운 비즈니스 기회가 탄생했습니다.

목차

제1장 시장 범위와 조사 방법

  • 시장 정의
  • 목적
  • 시장 규모
  • 세그멘테이션
    • 지식 프로세스 아웃소싱 시장 : 서비스 유형별
    • 지식 프로세스 아웃소싱 시장 : 애플리케이션별
    • 지식 프로세스 아웃소싱 시장 : 지역별
  • 조사 방법

제2장 시장 개요

  • 소개
    • 개요
      • 시장 구성과 시나리오
  • 시장에 영향을 미치는 주요 요인
    • 시장 촉진 요인
    • 시장 억제 요인

제3장 지식 프로세스 아웃소싱 시장에서 전개된 전략

제4장 지식 프로세스 아웃소싱 시장 : 서비스 유형별

  • 애널리틱스 및 시장 조사 시장 : 지역별
  • 지식 프로세스 아웃소싱 시장 : 분석 및 시장 조사 유형별
    • 고객 및 마케팅 해석 시장 : 지역별
    • 오퍼레이션&서플라이 체인 해석 시장 : 지역별
    • 경쟁 정보·시장 분석 시장 : 지역별
  • 엔지니어링& 디자인 시장 : 지역별
  • 리갈·프로세스·아웃소싱 시장 : 지역별
  • 출판 아웃소싱 시장 : 지역별
  • R&D 아웃소싱 시장 : 지역별
  • 금융 프로세스 아웃소싱 시장 : 지역별
  • 기타 지역별 시장

제5장 지식 프로세스 아웃소싱 시장 : 애플리케이션별

  • BFSI 시장 : 지역별
  • 소매업 시장 : 지역별
  • 제조업 시장 : 지역별
  • IT·통신 시장 : 지역별
  • 헬스케어·의약품 시장 : 지역별
  • 세계의 지역별 그 외 시장

제6장 지식 프로세스 아웃소싱 시장 : 지역별

  • 북미
    • 북미 지식 프로세스 아웃소싱 시장 : 국가별
      • 미국
      • 캐나다
      • 멕시코
      • 북미 나머지 지역
  • 유럽
    • 유럽 지식 프로세스 아웃소싱 시장 : 국가별
      • 독일
      • 영국
      • 프랑스
      • 러시아
      • 스페인
      • 이탈리아
      • 기타 유럽
  • 아시아태평양 지역
    • 아시아태평양 지역 지식 프로세스 아웃소싱 시장 : 국가별
      • 중국
      • 일본
      • 인도
      • 한국
      • 싱가포르
      • 말레이시아
      • 기타 아시아태평양 지역
  • LAMEA
    • LAMEA 지식 프로세스 아웃소싱 시장 : 국가별
      • 브라질
      • 아르헨티나
      • UAE
      • 사우디 아라비아
      • 남아프리카
      • 나이지리아
      • 기타 LAMEA

제7장 기업 프로필

  • Accenture PLC
  • Wipro Limited
  • Genpact Limited
  • HCL Technologies Ltd.(HCL Enterprises)
  • ExlService Holdings, Inc.
  • McKinsey& Company
  • Moody's Corporation
  • Mphasis Limited(Blackstone, Inc.)
  • Ernst& Young Global Limited(Pangea3)
  • RR Donnelley& Sons company
NJH 22.09.27

The Global Knowledge Process Outsourcing Market size is expected to reach $165 billion by 2028, rising at a market growth of 14.8% CAGR during the forecast period.

Knowledge Process Outsourcing (KPO) is a method of outsourcing key data-related information that involves the management, gathering, analysis, and delivery of business-relevant insights. When there is a shortage of trained workers or when specific knowledge and skills are needed, businesses turn to KPOs. KPO can assist businesses in lowering operational expenses and the demand for specialized workers. Organizations can concentrate on their core duties and increase productivity and outcomes by outsourcing certain of their procedures.

Research and analytics, contract search, data management, remote education, contract research & biotech, market research, and content publication are just a few of the services that are currently being outsourced. The KPO business is predicted to grow faster than other industries due to the rising demand for better flexibility in Service Level Agreements (SLAs) and convenience in change management procedures together with cost-cutting.

Industries can save a substantial amount of time as well as money by outsourcing key system processes. Another factor boosting the market's growth is the increased demand for professional services like research, training, managed services, and maintenance. Highly skilled professionals, including lawyers, engineers, and architects, are available in developing nations like China, India, and the Philippines to offer professional services at lesser prices than their western countries.

It is challenging to extract valuable information from the sources accessible due to the volume of data present. In such a situation, businesses turn to KPO organizations that employ knowledge specialists in a variety of sectors and use numerous tools for analyzing company processes and streamlining decision-making. Customers desire high-quality services, therefore firms must adopt procedures and organizational structures that not only boost productivity but also provide their goods and services a strategic boost.

COVID-19 Impact Analysis

The knowledge process outsourcing market has been negatively impacted due to the outbreak of COVID-19. This is because the COVID-19 outbreak has reduced overall IT spending as a result of businesses temporarily closing and layoffs. The organizations in the various regions are changing their work-from-home policies as a response to the problem. Companies that outsource are moving toward cloud-based work platforms that reduce manual labor and enable work automation, increasing worker productivity. However, the IT sector will soon recover after the pandemic period, so outsourcing firms are required to concentrate on long-term investments and retain contact with customers and partners.

Market Growth Factors

Rising Adoption Of KPO In The Retail Sector

In the modern world, practically all organizations are driven by data or information, which enables them to develop new goods and provide services to clients more effectively. The need for knowledge process outsourcing in the retail industry is rising as the value of data in firms grows. To help retail businesses discover solutions to their complicated issues, KPO service providers are providing KPO services to them. KPO service providers offer retail businesses with comprehensive analytics solutions that include research on consumer behavior and shopping preferences.

Plug The Knowledge & Skill Gaps In The Business

In an effort to fill both known and unidentified gaps in their team's knowledge and skills, companies frequently hire KPO services providers to essentially build an organizational knowledge map. There are occasions when having a third-party provider is a necessity. In this situation, the businesses may hire a provider to fix a specific internal process or to fill a talent shortage on the staff. In other cases, though, the company might hire a specialized outsider since they are unsure of what should be improved within the company.

Market Restraining Factors

Problems With Data Security Among Enterprises

Giving a third-party organization access to the company's information is not possible without danger for a variety of reasons. One must have faith in the KPO suppliers to keep the data as secure as possible, even if that means at times adhering to compliance rules. Transferring data between parties will also inevitably increase the chances of data loss or theft. The businesses will almost certainly be transmitting or receiving data of some kind from the KPO partners at all times, so the team would always be facing the danger of data security.

Service Type Outlook

Based on service type, the knowledge process outsourcing market is segmented into analytics & market research; engineering & design; financial process outsourcing; legal process outsourcing; publishing outsourcing; research & development outsourcing and others. The research & development outsourcing segment garnered a promising revenue share in the knowledge process outsourcing market in 2021. Businesses are increasingly hiring KPO firms to handle their research and development tasks. Along with that, businesses can access a pool of highly qualified people who can offer creative solutions to challenges and hasten the launch of new goods and services to the market by outsourcing research and development work.

Application Outlook

On the basis of application, the knowledge process outsourcing is classified into BFSI, healthcare & pharmaceutical, IT & telecom, manufacturing, retail and others. The healthcare & pharmaceutical segment covered a significant revenue share in the knowledge process outsourcing market in 2021. Diagnostic or administrative projects could be part of a medical KPO. The most successful industry for outsourcing administrative jobs, such as medical coding, is the healthcare sector. To identify the correct billing codes that may be applied to a specific diagnosis of a patient, coding requires a skilled specialist.

Regional Outlook

Region wise, the knowledge process outsourcing market is analyzed across North America, Europe, Asia Pacific and LAMEA. In 2021, the Asia Pacific region led the knowledge process outsourcing market by generating the largest revenue share. This is a result of the quick offshoring of crucial procedures and expert services. Because of the advancement of technology and the growth of knowledge-based businesses, new business opportunities have emerged.

The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Accenture PLC, Wipro Limited, Genpact Limited, HCL Technologies Ltd. (HCL Enterprises), ExlService Holdings, Inc., McKinsey & Company, Moody's Corporation, Mphasis Limited (Blackstone, Inc.), Ernst & Young Global Limited, and R. R. Donnelley & Sons Company.

Strategies deployed in Knowledge Process Outsourcing Market

Jan-2022: HCL Technologies extended its existing partnership with OSRAM, a German company that makes electric lights. The expansion of partnership aimed at digitalizing the company's key business processes and drive enterprise resource planning and consumer relationship management systems standardization in the organization. The partnership would enable greater maturity in ams OSRAM's digital execution capabilities as well as drive global IT operations excellence by rising agility and scalability to accelerate innovation. To enable this, HCL would develop and operate a modern digital foundation through the data center, hybrid cloud, and network transformation.

Jul-2021: Accenture took over Linkbynet, a leading cloud services provider. This acquisition focused on strengthening the Accenture Cloud First capabilities. This acquisition would bring deep cloud and engineering specialization, managed services, sophisticated technology tools, and cybersecurity intelligence.

Jul-2021: Wipro came into partnership with Celonis, the global leader in execution management. Under this partnership, Wipro would introduce the Global Celonis Center in order to drive operations transformation for clients. The partnership would leverage the Celonis Execution Management System and Wipro's expertise to streamline operations for clients across a range of areas that includes finance, human resources, and supply chain management.

Jun-2021: Accenture completed the acquisition of Umlaut, an engineering consulting and services firm. This acquisition would significantly scale Accenture's deep engineering capabilities in order to help businesses use digital technologies such as cloud, artificial intelligence, and 5G to transform how they design, engineer, and manufacture their products and embed sustainability. The addition of Umlaut would add more than 4,200 industry-leading engineers and consultants across 17 countries to Accenture's Industry X services, and expand the company's capabilities across a range of industries.

Jun-2021: Genpact expanded its geographical footprints in Germany. From this expansion, the company focused on meeting client demand for a range of process-driven transformation services solutions for supply chain management, finance and accounting, procurement, and analytics across key industries, including high tech, retail, consumer goods, life sciences, and industrial manufacturing.

Jan-2021: Genpact acquired Enquero, a technology solutions company. The acquisition of Enquero would expand the company's strong foundation of present capabilities in delivering end-to-end transformation to enterprise clients.

Oct-2020: Mphasis partnered with Contour, the global decentralized platform building the new standard. The partnership aimed at accelerating the scaled adoption and extend the reach of the Contour network by banks, enterprises, and partners across the globe. This partnership would help Mphasis would leverage its proven Front2Back Transformation approach and its portfolio of next-generation IT and operations capabilities to help accelerate the implementation and usage of the Contour network across the global community of banks, corporates, and ecosystem partners.

Feb-2020: McKinsey & Company signed an agreement to acquire Orpheus, a recognized innovator in digital procurement. By this acquisition, the company would now integrate Orpheus into its Operations practice, specifically into its offering for procurement leaders. The strategy and management consulting giant would combine Orpheus with its own expertise in the field to bring the latest offering to clients: Spend Intelligence by McKinsey.

Dec-2019: EXL extended its existing partnership with Direct Line Group, a British insurance company. The expansion focused on delivering better consumer and business outcomes using a team of insurance experts, automation, and analytics solutions.

Scope of the Study

Market Segments covered in the Report:

By Service Type

  • Analytics & Market Research
    • Customer & Marketing Analytics
    • Operations & Supply Chain Analytics
    • Competitive Intelligence & Industry Analysis
  • Engineering & Design
  • Legal Process Outsourcing
  • Publishing Outsourcing
  • Research & Development Outsourcing
  • Financial Process Outsourcing
  • Others

By Application

  • BFSI
  • Retail
  • Manufacturing
  • IT & Telecom
  • Healthcare & Pharmaceutical
  • Others

By Geography

  • North America
    • US
    • Canada
    • Mexico
    • Rest of North America
  • Europe
    • Germany
    • UK
    • France
    • Russia
    • Spain
    • Italy
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Singapore
    • Malaysia
    • Rest of Asia Pacific
  • LAMEA
    • Brazil
    • Argentina
    • UAE
    • Saudi Arabia
    • South Africa
    • Nigeria
    • Rest of LAMEA

Companies Profiled

  • Accenture PLC
  • Wipro Limited
  • Genpact Limited
  • HCL Technologies Ltd. (HCL Enterprises)
  • ExlService Holdings, Inc.
  • McKinsey & Company
  • Moody's Corporation
  • Mphasis Limited (Blackstone, Inc.)
  • Ernst & Young Global Limited
  • R. R. Donnelley & Sons Company

Unique Offerings from KBV Research

  • Exhaustive coverage
  • Highest number of market tables and figures
  • Subscription based model available
  • Guaranteed best price
  • Assured post sales research support with 10% customization free

Table of Contents

Chapter 1. Market Scope & Methodology

  • 1.1 Market Definition
  • 1.2 Objectives
  • 1.3 Market Scope
  • 1.4 Segmentation
    • 1.4.1 Global Knowledge Process Outsourcing Market, by Service Type
    • 1.4.2 Global Knowledge Process Outsourcing Market, by Application
    • 1.4.3 Global Knowledge Process Outsourcing Market, by Geography
  • 1.5 Methodology for the research

Chapter 2. Market Overview

  • 2.1 Introduction
    • 2.1.1 Overview
      • 2.1.1.1 Market Composition & Scenario
  • 2.2 Key Factors Impacting the Market
    • 2.2.1 Market Drivers
    • 2.2.2 Market Restraints

Chapter 3. Strategies deployed in Knowledge Process Outsourcing Market

Chapter 4. Global Knowledge Process Outsourcing Market by Service Type

  • 4.1 Global Analytics & Market Research Market by Region
  • 4.2 Global Knowledge Process Outsourcing Market by Analytics & Market Research Type
    • 4.2.1 Global Customer & Marketing Analytics Market by Region
    • 4.2.2 Global Operations & Supply Chain Analytics Market by Region
    • 4.2.3 Global Competitive Intelligence & Industry Analysis Market by Region
  • 4.3 Global Engineering & Design Market by Region
  • 4.4 Global Legal Process Outsourcing Market by Region
  • 4.5 Global Publishing Outsourcing Market by Region
  • 4.6 Global Research & Development Outsourcing Market by Region
  • 4.7 Global Financial Process Outsourcing Market by Region
  • 4.8 Global Others Market by Region

Chapter 5. Global Knowledge Process Outsourcing Market by Application

  • 5.1 Global BFSI Market by Region
  • 5.2 Global Retail Market by Region
  • 5.3 Global Manufacturing Market by Region
  • 5.4 Global IT & Telecom Market by Region
  • 5.5 Global Healthcare & Pharmaceutical Market by Region
  • 5.6 Global Others Market by Region

Chapter 6. Global Knowledge Process Outsourcing Market by Region

  • 6.1 North America Knowledge Process Outsourcing Market
    • 6.1.1 North America Knowledge Process Outsourcing Market by Service Type
      • 6.1.1.1 North America Analytics & Market Research Market by Country
      • 6.1.1.2 North America Knowledge Process Outsourcing Market by Analytics & Market Research Type
        • 6.1.1.2.1 North America Customer & Marketing Analytics Market by Country
        • 6.1.1.2.2 North America Operations & Supply Chain Analytics Market by Country
        • 6.1.1.2.3 North America Competitive Intelligence & Industry Analysis Market by Country
      • 6.1.1.3 North America Engineering & Design Market by Country
      • 6.1.1.4 North America Legal Process Outsourcing Market by Country
      • 6.1.1.5 North America Publishing Outsourcing Market by Country
      • 6.1.1.6 North America Research & Development Outsourcing Market by Country
      • 6.1.1.7 North America Financial Process Outsourcing Market by Country
      • 6.1.1.8 North America Others Market by Country
    • 6.1.2 North America Knowledge Process Outsourcing Market by Application
      • 6.1.2.1 North America BFSI Market by Country
      • 6.1.2.2 North America Retail Market by Country
      • 6.1.2.3 North America Manufacturing Market by Country
      • 6.1.2.4 North America IT & Telecom Market by Country
      • 6.1.2.5 North America Healthcare & Pharmaceutical Market by Country
      • 6.1.2.6 North America Others Market by Country
    • 6.1.3 North America Knowledge Process Outsourcing Market by Country
      • 6.1.3.1 US Knowledge Process Outsourcing Market
        • 6.1.3.1.1 US Knowledge Process Outsourcing Market by Service Type
        • 6.1.3.1.2 US Knowledge Process Outsourcing Market by Application
      • 6.1.3.2 Canada Knowledge Process Outsourcing Market
        • 6.1.3.2.1 Canada Knowledge Process Outsourcing Market by Service Type
        • 6.1.3.2.2 Canada Knowledge Process Outsourcing Market by Application
      • 6.1.3.3 Mexico Knowledge Process Outsourcing Market
        • 6.1.3.3.1 Mexico Knowledge Process Outsourcing Market by Service Type
        • 6.1.3.3.2 Mexico Knowledge Process Outsourcing Market by Application
      • 6.1.3.4 Rest of North America Knowledge Process Outsourcing Market
        • 6.1.3.4.1 Rest of North America Knowledge Process Outsourcing Market by Service Type
        • 6.1.3.4.2 Rest of North America Knowledge Process Outsourcing Market by Application
  • 6.2 Europe Knowledge Process Outsourcing Market
    • 6.2.1 Europe Knowledge Process Outsourcing Market by Service Type
      • 6.2.1.1 Europe Analytics & Market Research Market by Country
      • 6.2.1.2 Europe Knowledge Process Outsourcing Market by Analytics & Market Research Type
        • 6.2.1.2.1 Europe Customer & Marketing Analytics Market by Country
        • 6.2.1.2.2 Europe Operations & Supply Chain Analytics Market by Country
        • 6.2.1.2.3 Europe Competitive Intelligence & Industry Analysis Market by Country
      • 6.2.1.3 Europe Engineering & Design Market by Country
      • 6.2.1.4 Europe Legal Process Outsourcing Market by Country
      • 6.2.1.5 Europe Publishing Outsourcing Market by Country
      • 6.2.1.6 Europe Research & Development Outsourcing Market by Country
      • 6.2.1.7 Europe Financial Process Outsourcing Market by Country
      • 6.2.1.8 Europe Others Market by Country
    • 6.2.2 Europe Knowledge Process Outsourcing Market by Application
      • 6.2.2.1 Europe BFSI Market by Country
      • 6.2.2.2 Europe Retail Market by Country
      • 6.2.2.3 Europe Manufacturing Market by Country
      • 6.2.2.4 Europe IT & Telecom Market by Country
      • 6.2.2.5 Europe Healthcare & Pharmaceutical Market by Country
      • 6.2.2.6 Europe Others Market by Country
    • 6.2.3 Europe Knowledge Process Outsourcing Market by Country
      • 6.2.3.1 Germany Knowledge Process Outsourcing Market
        • 6.2.3.1.1 Germany Knowledge Process Outsourcing Market by Service Type
        • 6.2.3.1.2 Germany Knowledge Process Outsourcing Market by Application
      • 6.2.3.2 UK Knowledge Process Outsourcing Market
        • 6.2.3.2.1 UK Knowledge Process Outsourcing Market by Service Type
        • 6.2.3.2.2 UK Knowledge Process Outsourcing Market by Application
      • 6.2.3.3 France Knowledge Process Outsourcing Market
        • 6.2.3.3.1 France Knowledge Process Outsourcing Market by Service Type
        • 6.2.3.3.2 France Knowledge Process Outsourcing Market by Application
      • 6.2.3.4 Russia Knowledge Process Outsourcing Market
        • 6.2.3.4.1 Russia Knowledge Process Outsourcing Market by Service Type
        • 6.2.3.4.2 Russia Knowledge Process Outsourcing Market by Application
      • 6.2.3.5 Spain Knowledge Process Outsourcing Market
        • 6.2.3.5.1 Spain Knowledge Process Outsourcing Market by Service Type
        • 6.2.3.5.2 Spain Knowledge Process Outsourcing Market by Application
      • 6.2.3.6 Italy Knowledge Process Outsourcing Market
        • 6.2.3.6.1 Italy Knowledge Process Outsourcing Market by Service Type
        • 6.2.3.6.2 Italy Knowledge Process Outsourcing Market by Application
      • 6.2.3.7 Rest of Europe Knowledge Process Outsourcing Market
        • 6.2.3.7.1 Rest of Europe Knowledge Process Outsourcing Market by Service Type
        • 6.2.3.7.2 Rest of Europe Knowledge Process Outsourcing Market by Application
  • 6.3 Asia Pacific Knowledge Process Outsourcing Market
    • 6.3.1 Asia Pacific Knowledge Process Outsourcing Market by Service Type
      • 6.3.1.1 Asia Pacific Analytics & Market Research Market by Country
      • 6.3.1.2 Asia Pacific Knowledge Process Outsourcing Market by Analytics & Market Research Type
        • 6.3.1.2.1 Asia Pacific Customer & Marketing Analytics Market by Country
        • 6.3.1.2.2 Asia Pacific Operations & Supply Chain Analytics Market by Country
        • 6.3.1.2.3 Asia Pacific Competitive Intelligence & Industry Analysis Market by Country
      • 6.3.1.3 Asia Pacific Engineering & Design Market by Country
      • 6.3.1.4 Asia Pacific Legal Process Outsourcing Market by Country
      • 6.3.1.5 Asia Pacific Publishing Outsourcing Market by Country
      • 6.3.1.6 Asia Pacific Research & Development Outsourcing Market by Country
      • 6.3.1.7 Asia Pacific Financial Process Outsourcing Market by Country
      • 6.3.1.8 Asia Pacific Others Market by Country
    • 6.3.2 Asia Pacific Knowledge Process Outsourcing Market by Application
      • 6.3.2.1 Asia Pacific BFSI Market by Country
      • 6.3.2.2 Asia Pacific Retail Market by Country
      • 6.3.2.3 Asia Pacific Manufacturing Market by Country
      • 6.3.2.4 Asia Pacific IT & Telecom Market by Country
      • 6.3.2.5 Asia Pacific Healthcare & Pharmaceutical Market by Country
      • 6.3.2.6 Asia Pacific Others Market by Country
    • 6.3.3 Asia Pacific Knowledge Process Outsourcing Market by Country
      • 6.3.3.1 China Knowledge Process Outsourcing Market
        • 6.3.3.1.1 China Knowledge Process Outsourcing Market by Service Type
        • 6.3.3.1.2 China Knowledge Process Outsourcing Market by Application
      • 6.3.3.2 Japan Knowledge Process Outsourcing Market
        • 6.3.3.2.1 Japan Knowledge Process Outsourcing Market by Service Type
        • 6.3.3.2.2 Japan Knowledge Process Outsourcing Market by Application
      • 6.3.3.3 India Knowledge Process Outsourcing Market
        • 6.3.3.3.1 India Knowledge Process Outsourcing Market by Service Type
        • 6.3.3.3.2 India Knowledge Process Outsourcing Market by Application
      • 6.3.3.4 South Korea Knowledge Process Outsourcing Market
        • 6.3.3.4.1 South Korea Knowledge Process Outsourcing Market by Service Type
        • 6.3.3.4.2 South Korea Knowledge Process Outsourcing Market by Application
      • 6.3.3.5 Singapore Knowledge Process Outsourcing Market
        • 6.3.3.5.1 Singapore Knowledge Process Outsourcing Market by Service Type
        • 6.3.3.5.2 Singapore Knowledge Process Outsourcing Market by Application
      • 6.3.3.6 Malaysia Knowledge Process Outsourcing Market
        • 6.3.3.6.1 Malaysia Knowledge Process Outsourcing Market by Service Type
        • 6.3.3.6.2 Malaysia Knowledge Process Outsourcing Market by Application
      • 6.3.3.7 Rest of Asia Pacific Knowledge Process Outsourcing Market
        • 6.3.3.7.1 Rest of Asia Pacific Knowledge Process Outsourcing Market by Service Type
        • 6.3.3.7.2 Rest of Asia Pacific Knowledge Process Outsourcing Market by Application
  • 6.4 LAMEA Knowledge Process Outsourcing Market
    • 6.4.1 LAMEA Knowledge Process Outsourcing Market by Service Type
      • 6.4.1.1 LAMEA Analytics & Market Research Market by Country
      • 6.4.1.2 LAMEA Knowledge Process Outsourcing Market by Analytics & Market Research Type
        • 6.4.1.2.1 LAMEA Customer & Marketing Analytics Market by Country
        • 6.4.1.2.2 LAMEA Operations & Supply Chain Analytics Market by Country
        • 6.4.1.2.3 LAMEA Competitive Intelligence & Industry Analysis Market by Country
      • 6.4.1.3 LAMEA Engineering & Design Market by Country
      • 6.4.1.4 LAMEA Legal Process Outsourcing Market by Country
      • 6.4.1.5 LAMEA Publishing Outsourcing Market by Country
      • 6.4.1.6 LAMEA Research & Development Outsourcing Market by Country
      • 6.4.1.7 LAMEA Financial Process Outsourcing Market by Country
      • 6.4.1.8 LAMEA Others Market by Country
    • 6.4.2 LAMEA Knowledge Process Outsourcing Market by Application
      • 6.4.2.1 LAMEA BFSI Market by Country
      • 6.4.2.2 LAMEA Retail Market by Country
      • 6.4.2.3 LAMEA Manufacturing Market by Country
      • 6.4.2.4 LAMEA IT & Telecom Market by Country
      • 6.4.2.5 LAMEA Healthcare & Pharmaceutical Market by Country
      • 6.4.2.6 LAMEA Others Market by Country
    • 6.4.3 LAMEA Knowledge Process Outsourcing Market by Country
      • 6.4.3.1 Brazil Knowledge Process Outsourcing Market
        • 6.4.3.1.1 Brazil Knowledge Process Outsourcing Market by Service Type
        • 6.4.3.1.2 Brazil Knowledge Process Outsourcing Market by Application
      • 6.4.3.2 Argentina Knowledge Process Outsourcing Market
        • 6.4.3.2.1 Argentina Knowledge Process Outsourcing Market by Service Type
        • 6.4.3.2.2 Argentina Knowledge Process Outsourcing Market by Application
      • 6.4.3.3 UAE Knowledge Process Outsourcing Market
        • 6.4.3.3.1 UAE Knowledge Process Outsourcing Market by Service Type
        • 6.4.3.3.2 UAE Knowledge Process Outsourcing Market by Application
      • 6.4.3.4 Saudi Arabia Knowledge Process Outsourcing Market
        • 6.4.3.4.1 Saudi Arabia Knowledge Process Outsourcing Market by Service Type
        • 6.4.3.4.2 Saudi Arabia Knowledge Process Outsourcing Market by Application
      • 6.4.3.5 South Africa Knowledge Process Outsourcing Market
        • 6.4.3.5.1 South Africa Knowledge Process Outsourcing Market by Service Type
        • 6.4.3.5.2 South Africa Knowledge Process Outsourcing Market by Application
      • 6.4.3.6 Nigeria Knowledge Process Outsourcing Market
        • 6.4.3.6.1 Nigeria Knowledge Process Outsourcing Market by Service Type
        • 6.4.3.6.2 Nigeria Knowledge Process Outsourcing Market by Application
      • 6.4.3.7 Rest of LAMEA Knowledge Process Outsourcing Market
        • 6.4.3.7.1 Rest of LAMEA Knowledge Process Outsourcing Market by Service Type
        • 6.4.3.7.2 Rest of LAMEA Knowledge Process Outsourcing Market by Application

Chapter 7. Company Profiles

  • 7.1 Accenture PLC
    • 7.1.1 Company Overview
    • 7.1.2 Financial Analysis
    • 7.1.3 Regional Analysis
    • 7.1.4 Research & Development Expense
    • 7.1.5 Recent strategies and developments:
      • 7.1.5.1 Acquisition and Mergers:
    • 7.1.6 SWOT Analysis
  • 7.2 Wipro Limited
    • 7.2.1 Company Overview
    • 7.2.2 Financial Analysis
    • 7.2.3 Segmental and Regional Analysis
    • 7.2.4 Research & Development Expenses
    • 7.2.5 Recent strategies and developments:
      • 7.2.5.1 Partnerships, Collaborations, and Agreements:
  • 7.3 Genpact Limited
    • 7.3.1 Company Overview
    • 7.3.2 Financial Analysis
    • 7.3.3 Segmental and Regional Analysis
    • 7.3.4 Recent strategies and developments:
      • 7.3.4.1 Acquisition and Mergers:
      • 7.3.4.2 Geographical Expansions:
  • 7.4 HCL Technologies Ltd. (HCL Enterprises)
    • 7.4.1 Company Overview
    • 7.4.2 Financial Analysis
    • 7.4.3 Segmental and Regional Analysis
    • 7.4.4 Research & Development Expense
    • 7.4.5 Recent strategies and developments:
      • 7.4.5.1 Partnerships, Collaborations, and Agreements:
  • 7.5 ExlService Holdings, Inc.
    • 7.5.1 Company Overview
    • 7.5.2 Financial Analysis
    • 7.5.3 Segmental and Regional Analysis
    • 7.5.4 Research & Development Expenses
    • 7.5.5 Recent strategies and developments:
      • 7.5.5.1 Partnerships, Collaborations, and Agreements:
  • 7.6 McKinsey & Company
    • 7.6.1 Company Overview
    • 7.6.2 Recent strategies and developments:
      • 7.6.2.1 Acquisition and Mergers:
  • 7.7 Moody's Corporation
    • 7.7.1 Company Overview
    • 7.7.2 Financial Analysis
    • 7.7.3 Segment & Regional Analysis
  • 7.8 Mphasis Limited (Blackstone, Inc.)
    • 7.8.1 Company Overview
    • 7.8.2 Financial Analysis
    • 7.8.3 Segment & Regional Analysis
    • 7.8.4 Recent strategies and developments:
      • 7.8.4.1 Partnerships, Collaborations, and Agreements:
  • 7.9 Ernst & Young Global Limited (Pangea3)
    • 7.9.1 Company Overview
  • 7.10. R. R. Donnelley & Sons company
    • 7.10.1 Company Overview
    • 7.10.2 Financial Analysis
    • 7.10.3 Segment & Regional Analysis
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