세계의 서비스 통합 및 관리(SIAM) 시장 - 시장 규모, 점유율, 동향 분석 보고서 : 컴포넌트별, 조직 규모별, 업계별, 지역별 전망 및 예측(2023-2030년)

The Global Service Integration and Management Market size is expected to reach $6.9 billion by 2030, rising at a market growth of 5.0% CAGR during the forecast period.

SIAM helps integrate various e-commerce platforms, manages online sales channels, and ensures seamless operations between online and offline retail. Thus, the retail & consumer goods segment acquired $600.4 million in 2022. The demand for SIAM in the retail and consumer goods segment arises from adapting to digital transformation, managing complex operations, enhancing customer experiences, optimizing supply chains, and remaining competitive in an evolving market landscape.

The major strategies followed by the market participants are Partnerships, Collaborations & Agreements as the key developmental strategy to keep pace with the changing demands of end users. For instance, In November, 2023, Infosys Limited came into partnership with TK Elevator. Through this partnership, Infosys Limited would innovate and reshape the organization's application and IT landscape by employing an AI-first approach driven by Infosys Topaz. Additionally, In August, 2023, HCL Technologies Ltd. came into partnership with Verizon Business. Through this partnership, HCL Technologies Ltd. would enhance its portfolio with data-driven service models, improved efficiency, a seamless interface for lifecycle management, a comprehensive partner ecosystem, and collaborative innovation on an integrated platform.

Based on the Analysis presented in the KBV Cardinal matrix; Accenture PLC and Tata Consultancy Services Ltd. are the forerunners in the Service Integration and Management Market. In October, 2022, Accenture PLC came into partnership with Google Cloud, a US-based software development company. Through this partnership, Accenture PLC would enhance its capabilities, creating innovative solutions through data and AI, and delivering improved support to assist clients in establishing a robust digital foundation and transforming their businesses in the cloud. Companies such as Infosys Limited, HCL Technologies Ltd., IBM Corporation are some of the key innovators in Service Integration and Management Market.

Market Growth Factors

Rising complexities in service management across industries

The complexity of service administration across industries has increased, resulting in a renewed need for solutions that integrate and manage services. The growing demand can be attributed to many factors, encompassing many service providers in the transportation, hospitality industry, and on-demand sectors, alongside technological advancements that necessitate businesses to adopt digital solutions and accommodate shifting consumer preferences. The proliferation of diverse software applications, sources of data, and platforms has resulted from these factors, potentially adding to the intricacy of service management. SIAM can be a digital solution that streamlines business service management by centralizing these technological components. Therefore, the increasing complexities and dynamics in the various businesses are driving the growth of the market.

Rapid globalization leading to the expansion of MNCs

Due to multinational operations and globalization, the market has many new prospects. When businesses expand and establish a presence in multiple regions, managing their products and services, vendors, and adherence to local regulations present numerous obstacles. SIAM has the potential to serve as a beneficial remedy for these intricacies. This flexibility facilitates the optimization of processes and enables businesses to capitalize on prospects in untapped markets. Therefore, rapid globalization is driving the demand for the market.

Market Restraining Factors

Lack of skillful workforce

The absence of adequately trained professionals poses a hindrance to the expansion and efficiency of the service integration and management market. SIAM is a multifaceted field that necessitates distinct abilities from its practitioners, including knowledge of technology integration, vendor coordination, service management, and project administration. As a result of SIAM's relative novelty as a concept, however, the number of professionals possessing the requisite expertise and experience in SIAM is restricted. Therefore, organizations encounter difficulties in locating and retaining suitable personnel, potentially impeding the effective implementation of SIAM. As the demand for SIAM professionals increases, there is fierce competition among organizations to attract and retain individuals with expertise in SIAM. This competition further exacerbates the scarcity of skilled talent. Therefore, the scarcity of skilled personnel is impeding market growth.

The leading players in the market are competing with diverse innovative offerings to remain competitive in the market. The above illustration shows the percentage of revenue shared by some of the leading companies in the market. The leading players of the market are adopting various strategies in order to cater demand coming from the different industries. The key developmental strategies in the market are Partnerships, Collaborations & Agreements.

Component Outlook

Based on offering, the market is bifurcated into solution and services. In 2022, the solution segment attained the highest revenue share in the market. The increasing demand for service integration and management solutions is primarily driven by the need for organizations to efficiently manage complex IT ecosystems, enhance operational efficiency, improve service quality, and adapt to the evolving technological landscape while ensuring alignment with business goals and customer expectations.

Solution Outlook

On the basis of solution type, the market is divided into business solutions and technology solutions. The technology solutions segment procured the highest revenue share in the market in 2022. The demand for technology solutions in the service integration and management market continues to grow as businesses increasingly recognize the need for comprehensive tools and platforms to effectively manage the complexities of modern IT environments. These solutions offer integration, automation, security, and efficiency features crucial for organizations seeking to optimize their service integration and management processes.

Services Outlook

Based on services, the market is categorized into integration & implementation, consulting services, and training, support, & maintenance. In 2022, the integration & implementation segment garnered the highest revenue share in the market. Service providers offer implementation services to help organizations set up and deploy SIAM frameworks tailored to their needs. This involves designing, configuring, and deploying the necessary processes and tools. Integrating multiple services, systems, and vendors within the SIAM ecosystem requires specialized integration services. Service providers assist in integrating diverse IT services seamlessly.

Organization Size Outlook

On the basis of enterprise size, the market is fragmented into large enterprises and small & medium sized enterprises. The small and medium sized enterprises segment registered a remarkable growth rate in the market in 2022. SMEs often have limited resources and need to maximize the efficiency of their IT operations. SIAM solutions can help SMEs streamline their IT service delivery processes, automate repetitive tasks, and improve overall productivity. As SMEs grow, their IT needs become more complex. SIAM solutions provide a scalable framework that can grow with the business, allowing SMEs to add new services and capabilities without significant disruption.

Vertical Outlook

Based on vertical, the market is categorized into BFSI, government & defense, IT & telecom, retail & consumer goods, manufacturing, energy & utilities, healthcare & life sciences, transportation & logistics, and others. The IT & telecom segment witnessed a considerable growth rate in the market in 2022. IT landscapes are becoming increasingly intricate, comprising various applications, platforms, services, and technologies. SIAM provides a structured framework to manage and integrate these complexities efficiently. The increasing complexity of IT environments is creating a demand for the market.

Regional Outlook

Region-wise, the market is analyzed across North America, Europe, Asia Pacific, and LAMEA. The North America region generated the highest revenue share in the market in 2022. The demand for market in North America is driven by the need for organizations to manage complex IT environments efficiently, embrace digital transformations, ensure compliance and security, and remain competitive in a rapidly evolving market. The framework's ability to streamline IT operations, integrate diverse services, and enhance overall efficiency contributes significantly to its high demand in the region.

The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include IBM Corporation, HCL Technologies Ltd. (HCL Enterprises), Wipro Limited, Fujitsu Limited, Atos Group, TATA Consultancy Services Ltd., DXC Technology Company, Infosys Limited, CGI, Inc., and Accenture PLC

Recent Strategies Deployed in Service Integration and Management Market

Mergers & Acquisition:

Aug-2023: IBM Corporation took over Apptio Inc., a US-based software development company. Through this acquisition, IBM Corporation would enhance its business portfolio with a comprehensive technology management platform, enabling it to optimize and automate decisions throughout its IT environments.

Apr-2022: CGI, Inc. took over Harwell Management, a Business management consultant company in France. Through this acquisition, CGI, Inc. would enhance expertise in its Business Consulting segment across various pivotal financial services sectors, encompassing retail banking, corporate and investment banking, capital markets, insurance, and specialized banking services like energy trading and asset management.

Product Launches:

Apr-2023: DXC Technology Company introduced 'DXC Secure Network Fabric'. This solution offers various advantages to customers, such as cost reduction, heightened automation, streamlined operations, high performance coupled with uncompromised security, and rapid transformation without any associated risks.

Mar-2023: Fujitsu Limited introduces a 'cloud-based platform' for the healthcare sector in Japan. The platform facilitates the automatic conversion of medical data from electronic medical records in healthcare institutions to align with the HL7 FHIR (1) framework, ensuring the secure aggregation of health-related information.

May-2022: Atos Group introduced "Atos Business Outcomes-as-a-Service" (Atos BOaaS). Atos BOaaS transforms digital operations, significantly reducing reliance on on-site technology support and thereby diminishing the overall carbon footprint.

Partnerships, Collaborations & Agreements:

Nov-2023: Infosys Limited came into partnership with TK Elevator, an industrial machinery manufacturing company in North Rhine-Westphalia. Through this partnership, Infosys Limited would innovate and reshape the organization's application and IT landscape by employing an AI-first approach driven by Infosys Topaz.

Aug-2023: HCL Technologies Ltd. came into partnership with Verizon Business, a US-based IT Services and IT Consulting company. Through this partnership, HCL Technologies Ltd. would enhance its portfolio with data-driven service models, improved efficiency, a seamless interface for lifecycle management, a comprehensive partner ecosystem, and collaborative innovation on an integrated platform.

May-2023: IBM Corporation came into partnership with SAP SE, a German software company. Through this partnership, IBM Corporation would deliver AI-driven insights and automation that foster innovation, enhancing the efficiency and effectiveness of user experiences across the SAP solution portfolio.

May-2023: Fujitsu Limited came into partnership with Microsoft Corporation, a US-based software development company. Through this partnership, Fujitsu Limited would enhance its global market presence.

Feb-2023: HCL Technologies Ltd. came into partnership with C2L BIZ, an IT Services and IT Consulting company in India. Through this partnership, HCL Technologies Ltd. would deliver digitalization of business processes for a prominent life insurance services provider in Malaysia.

Oct-2022: HCL Technologies Ltd. came into partnership with Google Cloud, a US-based software development company. Through this partnership, HCL Technologies Ltd. would bolster digital transformation efforts and provide essential support for enterprise clients through crucial migration, modernization of legacy systems, and professional services.

Oct-2022: Accenture PLC came into partnership with Google Cloud, a US-based software development company. Through this partnership, Accenture PLC would enhance its capabilities, creating innovative solutions through data and AI, and delivering improved support to assist clients in establishing a robust digital foundation and transforming their businesses in the cloud.

Scope of the Study

Market Segments covered in the Report:

By Component

• Solution
  • Technology Solutions
• Infrastructure
• Data Center
• Network
• Security
• Others
• Application
• Application Lifecycle Management
• Application Testing
• Application Development
  • Business Solutions
• Contract Management
• Procurement
• Governance, Risk & Control
• Auditing & Invoicing
• Services
  • Integration & Implementation
  • Consulting Services
  • Training, Support & Maintenance

By Organization Size

• Large Enterprises
• Small & Medium Enterprises

By Vertical

• Manufacturing
• Government & Defense
• Energy & Utilities
• Healthcare & Lifesciences
• Transportation & Logistics
• BFSI
• Retail & Consumer Goods
• IT & Telecom
• Others

By Geography

• North America
  • US
  • Canada
  • Mexico
  • Rest of North America
• Europe
  • Germany
  • UK
  • France
  • Russia
  • Spain
  • Italy
  • Rest of Europe
• Asia Pacific
  • China
  • Japan
  • India
  • South Korea
  • Singapore
  • Malaysia
  • Rest of Asia Pacific
• LAMEA
  • Brazil
  • Argentina
  • UAE
  • Saudi Arabia
  • South Africa
  • Nigeria
  • Rest of LAMEA

Companies Profiled

• IBM Corporation
• HCL Technologies Ltd. (HCL Enterprises)
• Wipro Limited
• Fujitsu Limited
• Atos Group
• TATA Consultancy Services Ltd.
• DXC Technology Company
• Infosys Limited
• CGI, Inc.
• Accenture PLC

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Table of Contents

Chapter 1. Market Scope & Methodology

• 1.1 Market Definition
• 1.2 Objectives
• 1.3 Market Scope
• 1.4 Segmentation
  • 1.4.1 Global Service Integration and Management Market, by Component
  • 1.4.2 Global Service Integration and Management Market, by Organization Size
  • 1.4.3 Global Service Integration and Management Market, by Vertical
  • 1.4.4 Global Service Integration and Management Market, by Geography
• 1.5 Methodology for the research

Chapter 2. Market At a Glance

• 2.1 Key Highlights

Chapter 3. Market Overview

• 3.1 Introduction
  • 3.1.1 Overview
    • 3.1.1.1 Market Composition and Scenario
• 3.2 Key Factors Impacting the Market
  • 3.2.1 Market Drivers
  • 3.2.2 Market Restraints

Chapter 4. Competition Analysis - Global

• 4.1 KBV Cardinal Matrix
• 4.2 Recent Industry Wide Strategic Developments
  • 4.2.1 Partnerships, Collaborations and Agreements
  • 4.2.2 Product Launches and Product Expansions
  • 4.2.3 Acquisition and Mergers
• 4.3 Market Share Analysis, 2022
• 4.4 Top Winning Strategies
  • 4.4.1 Key Leading Strategies: Percentage Distribution (2019-2023)
  • 4.4.2 Key Strategic Move: (Partnerships, Collaborations & Agreements: 2019, Apr - 2023, Nov) Leading Players
• 4.5 Porter's Five Forces Analysis

Chapter 5. Global Service Integration and Management Market by Component

• 5.1 Global Solution Market by Region
• 5.2 Global Service Integration and Management Market by Solution Type
  • 5.2.1 Global Technology Solutions Market by Region
  • 5.2.2 Global Service Integration and Management Market by Technology Solutions Type
    • 5.2.2.1 Global Infrastructure Market by Region
    • 5.2.2.2 Global Service Integration and Management Market by Infrastructure Technology Solutions Type
      • 5.2.2.2.1 Global Data Center Market by Region
      • 5.2.2.2.2 Global Network Market by Region
      • 5.2.2.2.3 Global Security Market by Region
      • 5.2.2.2.4 Global Others Market by Region
    • 5.2.2.3 Global Application Market by Region
    • 5.2.2.4 Global Service Integration and Management Market by Application Technology Solutions Type
      • 5.2.2.4.1 Global Application Lifecycle Management Market by Region
      • 5.2.2.4.2 Global Application Testing Market by Region
      • 5.2.2.4.3 Global Application Development Market by Region
  • 5.2.3 Global Business Solutions Market by Region
  • 5.2.4 Global Service Integration and Management Market by Business Solutions Type
    • 5.2.4.1 Global Contract Management Market by Region
    • 5.2.4.2 Global Procurement Market by Region
    • 5.2.4.3 Global Governance, Risk & Control Market by Region
    • 5.2.4.4 Global Auditing & Invoicing Market by Region
• 5.3 Global Services Market by Region
• 5.4 Global Service Integration and Management Market by Services Type
  • 5.4.1 Global Integration & Implementation Market by Region
  • 5.4.2 Global Consulting Services Market by Region
  • 5.4.3 Global Training, Support & Maintenance Market by Region

Chapter 6. Global Service Integration and Management Market by Organization Size

• 6.1 Global Large Enterprises Market by Region
• 6.2 Global Small & Medium Enterprises Market by Region

Chapter 7. Global Service Integration and Management Market by Vertical

• 7.1 Global Manufacturing Market by Region
• 7.2 Global Government & Defense Market by Region
• 7.3 Global Energy & Utilities Market by Region
• 7.4 Global Healthcare & Lifesciences Market by Region
• 7.5 Global Transportation & Logistics Market by Region
• 7.6 Global BFSI Market by Region
• 7.7 Global Retail & Consumer Goods Market by Region
• 7.8 Global IT & Telecom Market by Region
• 7.9 Global Others Market by Region

Chapter 8. Global Service Integration and Management Market by Region

• 8.1 North America Service Integration and Management Market
  • 8.1.1 North America Service Integration and Management Market by Component
    • 8.1.1.1 North America Solution Market by Region
    • 8.1.1.2 North America Service Integration and Management Market by Solution Type
      • 8.1.1.2.1 North America Technology Solutions Market by Region
      • 8.1.1.2.2 North America Service Integration and Management Market by Technology Solutions Type
        • 8.1.1.2.2.1 North America Infrastructure Market by Country
        • 8.1.1.2.2.2 North America Service Integration and Management Market by Infrastructure Technology Solutions Type
        • 8.1.1.2.2.3 North America Application Market by Country
        • 8.1.1.2.2.4 North America Service Integration and Management Market by Application Technology Solutions Type
      • 8.1.1.2.3 North America Business Solutions Market by Region
      • 8.1.1.2.4 North America Service Integration and Management Market by Business Solutions Type
        • 8.1.1.2.4.1 North America Contract Management Market by Country
        • 8.1.1.2.4.2 North America Procurement Market by Country
        • 8.1.1.2.4.3 North America Governance, Risk & Control Market by Country
        • 8.1.1.2.4.4 North America Auditing & Invoicing Market by Country
    • 8.1.1.3 North America Services Market by Region
    • 8.1.1.4 North America Service Integration and Management Market by Services Type
      • 8.1.1.4.1 North America Integration & Implementation Market by Country
      • 8.1.1.4.2 North America Consulting Services Market by Country
      • 8.1.1.4.3 North America Training, Support & Maintenance Market by Country
  • 8.1.2 North America Service Integration and Management Market by Organization Size
    • 8.1.2.1 North America Large Enterprises Market by Country
    • 8.1.2.2 North America Small & Medium Enterprises Market by Country
  • 8.1.3 North America Service Integration and Management Market by Vertical
    • 8.1.3.1 North America Manufacturing Market by Country
    • 8.1.3.2 North America Government & Defense Market by Country
    • 8.1.3.3 North America Energy & Utilities Market by Country
    • 8.1.3.4 North America Healthcare & Lifesciences Market by Country
    • 8.1.3.5 North America Transportation & Logistics Market by Country
    • 8.1.3.6 North America BFSI Market by Country
    • 8.1.3.7 North America Retail & Consumer Goods Market by Country
    • 8.1.3.8 North America IT & Telecom Market by Country
    • 8.1.3.9 North America Others Market by Country
  • 8.1.4 North America Service Integration and Management Market by Country
    • 8.1.4.1 US Service Integration and Management Market
      • 8.1.4.1.1 US Service Integration and Management Market by Component
        • 8.1.4.1.1.1 US Service Integration and Management Market by Solution Type
        • 8.1.4.1.1.2 US Service Integration and Management Market by Services Type
      • 8.1.4.1.2 US Service Integration and Management Market by Organization Size
      • 8.1.4.1.3 US Service Integration and Management Market by Vertical
    • 8.1.4.2 Canada Service Integration and Management Market
      • 8.1.4.2.1 Canada Service Integration and Management Market by Component
        • 8.1.4.2.1.1 Canada Service Integration and Management Market by Solution Type
        • 8.1.4.2.1.2 Canada Service Integration and Management Market by Services Type
      • 8.1.4.2.2 Canada Service Integration and Management Market by Organization Size
      • 8.1.4.2.3 Canada Service Integration and Management Market by Vertical
    • 8.1.4.3 Mexico Service Integration and Management Market
      • 8.1.4.3.1 Mexico Service Integration and Management Market by Component
        • 8.1.4.3.1.1 Mexico Service Integration and Management Market by Solution Type
        • 8.1.4.3.1.2 Mexico Service Integration and Management Market by Services Type
      • 8.1.4.3.2 Mexico Service Integration and Management Market by Organization Size
      • 8.1.4.3.3 Mexico Service Integration and Management Market by Vertical
    • 8.1.4.4 Rest of North America Service Integration and Management Market
      • 8.1.4.4.1 Rest of North America Service Integration and Management Market by Component
        • 8.1.4.4.1.1 Rest of North America Service Integration and Management Market by Solution Type
        • 8.1.4.4.1.2 Rest of North America Service Integration and Management Market by Services Type
      • 8.1.4.4.2 Rest of North America Service Integration and Management Market by Organization Size
      • 8.1.4.4.3 Rest of North America Service Integration and Management Market by Vertical
• 8.2 Europe Service Integration and Management Market
  • 8.2.1 Europe Service Integration and Management Market by Component
    • 8.2.1.1 Europe Solution Market by Country
    • 8.2.1.2 Europe Service Integration and Management Market by Solution Type
      • 8.2.1.2.1 Europe Technology Solutions Market by Country
      • 8.2.1.2.2 Europe Service Integration and Management Market by Technology Solutions Type
        • 8.2.1.2.2.1 Europe Infrastructure Market by Country
        • 8.2.1.2.2.2 Europe Service Integration and Management Market by Infrastructure Technology Solutions Type
        • 8.2.1.2.2.3 Europe Application Market by Country
        • 8.2.1.2.2.4 Europe Service Integration and Management Market by Application Technology Solutions Type
      • 8.2.1.2.3 Europe Business Solutions Market by Country
      • 8.2.1.2.4 Europe Service Integration and Management Market by Business Solutions Type
        • 8.2.1.2.4.1 Europe Contract Management Market by Country
        • 8.2.1.2.4.2 Europe Procurement Market by Country
        • 8.2.1.2.4.3 Europe Governance, Risk & Control Market by Country
        • 8.2.1.2.4.4 Europe Auditing & Invoicing Market by Country
    • 8.2.1.3 Europe Services Market by Country
    • 8.2.1.4 Europe Service Integration and Management Market by Services Type
      • 8.2.1.4.1 Europe Integration & Implementation Market by Country
      • 8.2.1.4.2 Europe Consulting Services Market by Country
      • 8.2.1.4.3 Europe Training, Support & Maintenance Market by Country
  • 8.2.2 Europe Service Integration and Management Market by Organization Size
    • 8.2.2.1 Europe Large Enterprises Market by Country
    • 8.2.2.2 Europe Small & Medium Enterprises Market by Country
  • 8.2.3 Europe Service Integration and Management Market by Vertical
    • 8.2.3.1 Europe Manufacturing Market by Country
    • 8.2.3.2 Europe Government & Defense Market by Country
    • 8.2.3.3 Europe Energy & Utilities Market by Country
    • 8.2.3.4 Europe Healthcare & Lifesciences Market by Country
    • 8.2.3.5 Europe Transportation & Logistics Market by Country
    • 8.2.3.6 Europe BFSI Market by Country
    • 8.2.3.7 Europe Retail & Consumer Goods Market by Country
    • 8.2.3.8 Europe IT & Telecom Market by Country
    • 8.2.3.9 Europe Others Market by Country
  • 8.2.4 Europe Service Integration and Management Market by Country
    • 8.2.4.1 Germany Service Integration and Management Market
      • 8.2.4.1.1 Germany Service Integration and Management Market by Component
        • 8.2.4.1.1.1 Germany Service Integration and Management Market by Solution Type
        • 8.2.4.1.1.2 Germany Service Integration and Management Market by Services Type
      • 8.2.4.1.2 Germany Service Integration and Management Market by Organization Size
      • 8.2.4.1.3 Germany Service Integration and Management Market by Vertical
    • 8.2.4.2 UK Service Integration and Management Market
      • 8.2.4.2.1 UK Service Integration and Management Market by Component
        • 8.2.4.2.1.1 UK Service Integration and Management Market by Solution Type
        • 8.2.4.2.1.2 UK Service Integration and Management Market by Services Type
      • 8.2.4.2.2 UK Service Integration and Management Market by Organization Size
      • 8.2.4.2.3 UK Service Integration and Management Market by Vertical
    • 8.2.4.3 France Service Integration and Management Market
      • 8.2.4.3.1 France Service Integration and Management Market by Component
        • 8.2.4.3.1.1 France Service Integration and Management Market by Solution Type
        • 8.2.4.3.1.2 France Service Integration and Management Market by Services Type
      • 8.2.4.3.2 France Service Integration and Management Market by Organization Size
      • 8.2.4.3.3 France Service Integration and Management Market by Vertical
    • 8.2.4.4 Russia Service Integration and Management Market
      • 8.2.4.4.1 Russia Service Integration and Management Market by Component
        • 8.2.4.4.1.1 Russia Service Integration and Management Market by Solution Type
        • 8.2.4.4.1.2 Russia Service Integration and Management Market by Services Type
      • 8.2.4.4.2 Russia Service Integration and Management Market by Organization Size
      • 8.2.4.4.3 Russia Service Integration and Management Market by Vertical
    • 8.2.4.5 Spain Service Integration and Management Market
      • 8.2.4.5.1 Spain Service Integration and Management Market by Component
        • 8.2.4.5.1.1 Spain Service Integration and Management Market by Solution Type
        • 8.2.4.5.1.2 Spain Service Integration and Management Market by Services Type
      • 8.2.4.5.2 Spain Service Integration and Management Market by Organization Size
      • 8.2.4.5.3 Spain Service Integration and Management Market by Vertical
    • 8.2.4.6 Italy Service Integration and Management Market
      • 8.2.4.6.1 Italy Service Integration and Management Market by Component
        • 8.2.4.6.1.1 Italy Service Integration and Management Market by Solution Type
        • 8.2.4.6.1.2 Italy Service Integration and Management Market by Services Type
      • 8.2.4.6.2 Italy Service Integration and Management Market by Organization Size
      • 8.2.4.6.3 Italy Service Integration and Management Market by Vertical
    • 8.2.4.7 Rest of Europe Service Integration and Management Market
      • 8.2.4.7.1 Rest of Europe Service Integration and Management Market by Component
        • 8.2.4.7.1.1 Rest of Europe Service Integration and Management Market by Solution Type
        • 8.2.4.7.1.2 Rest of Europe Service Integration and Management Market by Services Type
      • 8.2.4.7.2 Rest of Europe Service Integration and Management Market by Organization Size
      • 8.2.4.7.3 Rest of Europe Service Integration and Management Market by Vertical
• 8.3 Asia Pacific Service Integration and Management Market
  • 8.3.1 Asia Pacific Service Integration and Management Market by Component
    • 8.3.1.1 Asia Pacific Solution Market by Country
    • 8.3.1.2 Asia Pacific Service Integration and Management Market by Solution Type
      • 8.3.1.2.1 Asia Pacific Technology Solutions Market by Country
      • 8.3.1.2.2 Asia Pacific Service Integration and Management Market by Technology Solutions Type
        • 8.3.1.2.2.1 Asia Pacific Infrastructure Market by Country
        • 8.3.1.2.2.2 Asia Pacific Service Integration and Management Market by Infrastructure Technology Solutions Type
        • 8.3.1.2.2.3 Asia Pacific Application Market by Country
        • 8.3.1.2.2.4 Asia Pacific Service Integration and Management Market by Application Technology Solutions Type
      • 8.3.1.2.3 Asia Pacific Business Solutions Market by Country
      • 8.3.1.2.4 Asia Pacific Service Integration and Management Market by Business Solutions Type
        • 8.3.1.2.4.1 Asia Pacific Contract Management Market by Country
        • 8.3.1.2.4.2 Asia Pacific Procurement Market by Country
        • 8.3.1.2.4.3 Asia Pacific Governance, Risk & Control Market by Country
        • 8.3.1.2.4.4 Asia Pacific Auditing & Invoicing Market by Country
    • 8.3.1.3 Asia Pacific Services Market by Country
    • 8.3.1.4 Asia Pacific Service Integration and Management Market by Services Type
      • 8.3.1.4.1 Asia Pacific Integration & Implementation Market by Country
      • 8.3.1.4.2 Asia Pacific Consulting Services Market by Country
      • 8.3.1.4.3 Asia Pacific Training, Support & Maintenance Market by Country
  • 8.3.2 Asia Pacific Service Integration and Management Market by Organization Size
    • 8.3.2.1 Asia Pacific Large Enterprises Market by Country
    • 8.3.2.2 Asia Pacific Small & Medium Enterprises Market by Country
  • 8.3.3 Asia Pacific Service Integration and Management Market by Vertical
    • 8.3.3.1 Asia Pacific Manufacturing Market by Country
    • 8.3.3.2 Asia Pacific Government & Defense Market by Country
    • 8.3.3.3 Asia Pacific Energy & Utilities Market by Country
    • 8.3.3.4 Asia Pacific Healthcare & Lifesciences Market by Country
    • 8.3.3.5 Asia Pacific Transportation & Logistics Market by Country
    • 8.3.3.6 Asia Pacific BFSI Market by Country
    • 8.3.3.7 Asia Pacific Retail & Consumer Goods Market by Country
    • 8.3.3.8 Asia Pacific IT & Telecom Market by Country
    • 8.3.3.9 Asia Pacific Others Market by Country
  • 8.3.4 Asia Pacific Service Integration and Management Market by Country
    • 8.3.4.1 China Service Integration and Management Market
      • 8.3.4.1.1 China Service Integration and Management Market by Component
        • 8.3.4.1.1.1 China Service Integration and Management Market by Solution Type
        • 8.3.4.1.1.2 China Service Integration and Management Market by Services Type
      • 8.3.4.1.2 China Service Integration and Management Market by Organization Size
      • 8.3.4.1.3 China Service Integration and Management Market by Vertical
    • 8.3.4.2 Japan Service Integration and Management Market
      • 8.3.4.2.1 Japan Service Integration and Management Market by Component
        • 8.3.4.2.1.1 Japan Service Integration and Management Market by Solution Type
        • 8.3.4.2.1.2 Japan Service Integration and Management Market by Services Type
      • 8.3.4.2.2 Japan Service Integration and Management Market by Organization Size
      • 8.3.4.2.3 Japan Service Integration and Management Market by Vertical
    • 8.3.4.3 India Service Integration and Management Market
      • 8.3.4.3.1 India Service Integration and Management Market by Component
        • 8.3.4.3.1.1 India Service Integration and Management Market by Solution Type
        • 8.3.4.3.1.2 India Service Integration and Management Market by Services Type
      • 8.3.4.3.2 India Service Integration and Management Market by Organization Size
      • 8.3.4.3.3 India Service Integration and Management Market by Vertical
    • 8.3.4.4 South Korea Service Integration and Management Market
      • 8.3.4.4.1 South Korea Service Integration and Management Market by Component
        • 8.3.4.4.1.1 South Korea Service Integration and Management Market by Solution Type
        • 8.3.4.4.1.2 South Korea Service Integration and Management Market by Services Type
      • 8.3.4.4.2 South Korea Service Integration and Management Market by Organization Size
      • 8.3.4.4.3 South Korea Service Integration and Management Market by Vertical
    • 8.3.4.5 Singapore Service Integration and Management Market
      • 8.3.4.5.1 Singapore Service Integration and Management Market by Component
        • 8.3.4.5.1.1 Singapore Service Integration and Management Market by Solution Type
        • 8.3.4.5.1.2 Singapore Service Integration and Management Market by Services Type
      • 8.3.4.5.2 Singapore Service Integration and Management Market by Organization Size
      • 8.3.4.5.3 Singapore Service Integration and Management Market by Vertical
    • 8.3.4.6 Malaysia Service Integration and Management Market
      • 8.3.4.6.1 Malaysia Service Integration and Management Market by Component
        • 8.3.4.6.1.1 Malaysia Service Integration and Management Market by Solution Type
        • 8.3.4.6.1.2 Malaysia Service Integration and Management Market by Services Type
      • 8.3.4.6.2 Malaysia Service Integration and Management Market by Organization Size
      • 8.3.4.6.3 Malaysia Service Integration and Management Market by Vertical
    • 8.3.4.7 Rest of Asia Pacific Service Integration and Management Market
      • 8.3.4.7.1 Rest of Asia Pacific Service Integration and Management Market by Component
        • 8.3.4.7.1.1 Rest of Asia Pacific Service Integration and Management Market by Solution Type
        • 8.3.4.7.1.2 Rest of Asia Pacific Service Integration and Management Market by Services Type
      • 8.3.4.7.2 Rest of Asia Pacific Service Integration and Management Market by Organization Size
      • 8.3.4.7.3 Rest of Asia Pacific Service Integration and Management Market by Vertical
• 8.4 LAMEA Service Integration and Management Market
  • 8.4.1 LAMEA Service Integration and Management Market by Component
    • 8.4.1.1 LAMEA Solution Market by Country
    • 8.4.1.2 LAMEA Service Integration and Management Market by Solution Type
      • 8.4.1.2.1 LAMEA Technology Solutions Market by Country
      • 8.4.1.2.2 LAMEA Service Integration and Management Market by Technology Solutions Type
        • 8.4.1.2.2.1 LAMEA Infrastructure Market by Country
        • 8.4.1.2.2.2 LAMEA Service Integration and Management Market by Infrastructure Technology Solutions Type
        • 8.4.1.2.2.3 LAMEA Application Market by Country
        • 8.4.1.2.2.4 LAMEA Service Integration and Management Market by Application Technology Solutions Type
      • 8.4.1.2.3 LAMEA Business Solutions Market by Country
      • 8.4.1.2.4 LAMEA Service Integration and Management Market by Business Solutions Type
        • 8.4.1.2.4.1 LAMEA Contract Management Market by Country
        • 8.4.1.2.4.2 LAMEA Procurement Market by Country
        • 8.4.1.2.4.3 LAMEA Governance, Risk & Control Market by Country
        • 8.4.1.2.4.4 LAMEA Auditing & Invoicing Market by Country
    • 8.4.1.3 LAMEA Services Market by Country
    • 8.4.1.4 LAMEA Service Integration and Management Market by Services Type
      • 8.4.1.4.1 LAMEA Integration & Implementation Market by Country
      • 8.4.1.4.2 LAMEA Consulting Services Market by Country
      • 8.4.1.4.3 LAMEA Training, Support & Maintenance Market by Country
  • 8.4.2 LAMEA Service Integration and Management Market by Organization Size
    • 8.4.2.1 LAMEA Large Enterprises Market by Country
    • 8.4.2.2 LAMEA Small & Medium Enterprises Market by Country
  • 8.4.3 LAMEA Service Integration and Management Market by Vertical
    • 8.4.3.1 LAMEA Manufacturing Market by Country
    • 8.4.3.2 LAMEA Government & Defense Market by Country
    • 8.4.3.3 LAMEA Energy & Utilities Market by Country
    • 8.4.3.4 LAMEA Healthcare & Lifesciences Market by Country
    • 8.4.3.5 LAMEA Transportation & Logistics Market by Country
    • 8.4.3.6 LAMEA BFSI Market by Country
    • 8.4.3.7 LAMEA Retail & Consumer Goods Market by Country
    • 8.4.3.8 LAMEA IT & Telecom Market by Country
    • 8.4.3.9 LAMEA Others Market by Country
  • 8.4.4 LAMEA Service Integration and Management Market by Country
    • 8.4.4.1 Brazil Service Integration and Management Market
      • 8.4.4.1.1 Brazil Service Integration and Management Market by Component
        • 8.4.4.1.1.1 Brazil Service Integration and Management Market by Solution Type
        • 8.4.4.1.1.2 Brazil Service Integration and Management Market by Services Type
      • 8.4.4.1.2 Brazil Service Integration and Management Market by Organization Size
      • 8.4.4.1.3 Brazil Service Integration and Management Market by Vertical
    • 8.4.4.2 Argentina Service Integration and Management Market
      • 8.4.4.2.1 Argentina Service Integration and Management Market by Component
        • 8.4.4.2.1.1 Argentina Service Integration and Management Market by Solution Type
        • 8.4.4.2.1.2 Argentina Service Integration and Management Market by Services Type
      • 8.4.4.2.2 Argentina Service Integration and Management Market by Organization Size
      • 8.4.4.2.3 Argentina Service Integration and Management Market by Vertical
    • 8.4.4.3 UAE Service Integration and Management Market
      • 8.4.4.3.1 UAE Service Integration and Management Market by Component
        • 8.4.4.3.1.1 UAE Service Integration and Management Market by Solution Type
        • 8.4.4.3.1.2 UAE Service Integration and Management Market by Services Type
      • 8.4.4.3.2 UAE Service Integration and Management Market by Organization Size
      • 8.4.4.3.3 UAE Service Integration and Management Market by Vertical
    • 8.4.4.4 Saudi Arabia Service Integration and Management Market
      • 8.4.4.4.1 Saudi Arabia Service Integration and Management Market by Component
        • 8.4.4.4.1.1 Saudi Arabia Service Integration and Management Market by Solution Type
        • 8.4.4.4.1.2 Saudi Arabia Service Integration and Management Market by Services Type
      • 8.4.4.4.2 Saudi Arabia Service Integration and Management Market by Organization Size
      • 8.4.4.4.3 Saudi Arabia Service Integration and Management Market by Vertical
    • 8.4.4.5 South Africa Service Integration and Management Market
      • 8.4.4.5.1 South Africa Service Integration and Management Market by Component
        • 8.4.4.5.1.1 South Africa Service Integration and Management Market by Solution Type
        • 8.4.4.5.1.2 South Africa Service Integration and Management Market by Services Type
      • 8.4.4.5.2 South Africa Service Integration and Management Market by Organization Size
      • 8.4.4.5.3 South Africa Service Integration and Management Market by Vertical
    • 8.4.4.6 Nigeria Service Integration and Management Market
      • 8.4.4.6.1 Nigeria Service Integration and Management Market by Component
        • 8.4.4.6.1.1 Nigeria Service Integration and Management Market by Solution Type
        • 8.4.4.6.1.2 Nigeria Service Integration and Management Market by Services Type
      • 8.4.4.6.2 Nigeria Service Integration and Management Market by Organization Size
      • 8.4.4.6.3 Nigeria Service Integration and Management Market by Vertical
    • 8.4.4.7 Rest of LAMEA Service Integration and Management Market
      • 8.4.4.7.1 Rest of LAMEA Service Integration and Management Market by Component
        • 8.4.4.7.1.1 Rest of LAMEA Service Integration and Management Market by Solution Type
        • 8.4.4.7.1.2 Rest of LAMEA Service Integration and Management Market by Services Type
      • 8.4.4.7.2 Rest of LAMEA Service Integration and Management Market by Organization Size
      • 8.4.4.7.3 Rest of LAMEA Service Integration and Management Market by Vertical

Chapter 9. Company Profiles

• 9.1 IBM Corporation
  • 9.1.1 Company Overview
  • 9.1.2 Financial Analysis
  • 9.1.3 Regional & Segmental Analysis
  • 9.1.4 Research & Development Expenses
  • 9.1.5 Recent strategies and developments:
    • 9.1.5.1 Partnerships, Collaborations, and Agreements:
    • 9.1.5.2 Acquisition and Mergers:
  • 9.1.6 SWOT Analysis
• 9.2 HCL Technologies Ltd. (HCL Enterprises)
  • 9.2.1 Company Overview
  • 9.2.2 Financial Analysis
  • 9.2.3 Segmental and Regional Analysis
  • 9.2.4 Research & Development Expenses
  • 9.2.5 Recent strategies and developments:
    • 9.2.5.1 Partnerships, Collaborations, and Agreements:
  • 9.2.6 SWOT Analysis
• 9.3 Wipro Limited
  • 9.3.1 Company Overview
  • 9.3.2 Financial Analysis
  • 9.3.3 Segmental and Regional Analysis
  • 9.3.4 Research & Development Expenses
  • 9.3.5 SWOT Analysis
• 9.4 Fujitsu Limited
  • 9.4.1 Company Overview
  • 9.4.2 Financial Analysis
  • 9.4.3 Segmental and Regional Analysis
  • 9.4.4 Research & Development Expenses
  • 9.4.5 Recent strategies and developments:
    • 9.4.5.1 Partnerships, Collaborations, and Agreements:
    • 9.4.5.2 Product Launches and Product Expansions:
  • 9.4.6 SWOT Analysis
• 9.5 Atos Group
  • 9.5.1 Company Overview
  • 9.5.2 Financial Analysis
  • 9.5.3 Segmental Analysis
  • 9.5.4 Recent strategies and developments:
    • 9.5.4.1 Partnerships, Collaborations, and Agreements:
    • 9.5.4.2 Product Launches and Product Expansions:
  • 9.5.5 SWOT Analysis
• 9.6 Tata Consultancy Services Ltd.
  • 9.6.1 Company Overview
  • 9.6.2 Financial Analysis
  • 9.6.3 Segmental and Regional Analysis
  • 9.6.4 Research & Development Expenses
  • 9.6.5 SWOT Analysis
• 9.7 DXC Technology Company
  • 9.7.1 Company Overview
  • 9.7.2 Financial Analysis
  • 9.7.3 Segmental and Regional Analysis
  • 9.7.4 Recent strategies and developments:
    • 9.7.4.1 Product Launches and Product Expansions:
    • 9.7.4.2 Acquisition and Mergers:
  • 9.7.5 SWOT Analysis
• 9.8 Infosys Limited
  • 9.8.1 Company Overview
  • 9.8.2 Financial Analysis
  • 9.8.3 Segmental and Regional Analysis
  • 9.8.4 Research & Development Expense
  • 9.8.5 Recent strategies and developments:
    • 9.8.5.1 Partnerships, Collaborations, and Agreements:
  • 9.8.6 SWOT Analysis
• 9.9 Accenture PLC
  • 9.9.1 Company Overview
  • 9.9.2 Financial Analysis
  • 9.9.3 Segmental and Regional Analysis
  • 9.9.4 Research & Development Expenses
  • 9.9.5 Recent strategies and developments:
    • 9.9.5.1 Partnerships, Collaborations, and Agreements:
  • 9.9.6 SWOT Analysis
• 9.10. CGI, Inc.
  • 9.10.1 Company Overview
  • 9.10.2 Financial Analysis
  • 9.10.3 Regional Analysis
  • 9.10.4 Research & Development Expense
  • 9.10.5 Recent strategies and developments:
    • 9.10.5.1 Acquisition and Mergers:
  • 9.10.6 SWOT Analysis

Chapter 10. Winning imperatives of Service Integration and Management Market