시장보고서
상품코드
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세계의 아웃소싱 서비스 시장(2025-2032년) : 규모, 점유율, 동향 분석(유형별, 업종별, 전개방식별, 지역별), 전망, 예측

Global Outsourcing Services Market Size, Share & Industry Analysis Report By Type, By Industry Vertical, By Deployment Type, By Regional Outlook and Forecast, 2025 - 2032

발행일: | 리서치사: KBV Research | 페이지 정보: 영문 462 Pages | 배송안내 : 즉시배송

    
    
    



※ 본 상품은 영문 자료로 한글과 영문 목차에 불일치하는 내용이 있을 경우 영문을 우선합니다. 정확한 검토를 위해 영문 목차를 참고해주시기 바랍니다.

세계의 아웃소싱 서비스 시장 규모는 예측 기간 동안 8.8%의 연평균 복합 성장률(CAGR)로 성장하여 2032년까지 3조 7,670억 달러에 달할 것으로 예상되고 있습니다.

KBV Cardinal matrix에 제시된 분석에 따르면 아웃소싱 서비스 시장의 선구자는 Accenture PLC, IBM Corporation, Tata Consultancy Services Ltd.입니다. 시장의 주요 혁신자로는 Infosys Limited, Cognizant Technology Solutions Corporation, HCL Technologies Ltd. 등을 들 수 있습니다. 2025년 5월, Accenture PLC는 상업 소매 뱅킹 단체 OP Financial Group과의 제휴를 발표했습니다. 이 회사는 생성형 AI, 자동화, 고급 분석을 활용하여 보험 서비스의 효율성 향상, 혁신 가속화, 직원 및 고객 경험을 향상시키고자 합니다.

COVID-19의 영향 분석

COVID-19 팬데믹 기간 동안 아웃소싱 서비스 시장은 큰 혼란에 직면했습니다. 인터넷 연결에 대한 액세스가 제한됨에 따라 기업은 서비스 제공력을 유지하기 위해 고민했습니다. 그 결과 지연 및 생산성 저하가 발생했으며 경우에 따라 서비스 수준 계약의 불이행에 이르렀습니다.

시장 성장 요인

아웃소싱 서비스 시장의 성장을 견인하는 주요 요인은 세계 기업들이 비용효율성과 운영유연성을 지속적으로 추구하고 있다는 점입니다. 조직은 고객지원, IT서비스, 재무, 인사 등 특정 업무프로세스를 종종 인건비가 낮은 국가에 본사를 둔 전문 외부 공급업체로 이전할 수 있게 됩니다.

또한 아웃소싱 서비스 시장을 견인하는 또 다른 주요 요인은 세계적으로 인력과 전문지식에 대한 액세스에 대한 수요가 증가하고 있습니다. 이에 따라 기업은 혁신성과 경쟁력을 유지하는 데 필요한 고도로 전문적인 스킬셋을 획득하고 육성하는 데 어려움을 겪고 있습니다. 전문가 중 상당수는 소프트웨어 개발, 디지털마케팅, 사이버보안, 분석 및 엔지니어링과 같은 분야에서 깊은 전문 지식을 보유하고 있습니다.

시장 성장 억제요인

그러나 아웃소싱 서비스 시장의 주요 제약 요인으로 데이터보안과 개인정보보호에 대한 우려가 커지고 있습니다. 공격 및 규제 위반과 관련된 위험이 증가하고 있으며 디지털거래 및 원격서비스 제공의 세계적인 보급으로 인해 위협상황이 크게 확대되고 있습니다.

밸류체인 분석

아웃소싱 서비스 시장의 밸류체인은 시장 조사와 기회를 파악하고 기업이 아웃소싱에 적합한 비즈니스 영역을 파악하는 데 도움이 됩니다. 서비스 납품 및 실행 단계는 실제 구현 단계이며 이후 컴플라이언스 관리를 통해 지원합니다. 제공 후 고객 관계와 계정 관리를 통해 서비스의 일관성을 유지합니다.

시장 점유율 분석

배포 유형 전망

아웃소싱 서비스 시장은 도입 형태에 따라 온쇼어 아웃소싱, 오프쇼어 아웃소싱 등으로 분류됩니다. 오프쇼어 아웃소싱은 타국의 제공자에게 위탁하는 것으로 제공자는 주로 시차가 큰 원격지에 있습니다. 이 모델은 특정 세계 시장에서 낮은 노동 임금을 활용할 수 있기 때문에 운용 코스트를 절감할 수 있어 인기가 있습니다. 또, 오프쇼어 아웃소싱은 전문 스킬을 가지는 다양한 인재풀로의 액세스도 제공해 기업이 효율적으로 사업을 확대할 수 있습니다.

유형별 전망

아웃소싱 서비스 시장은 유형별로 IT 아웃소싱, 비즈니스 프로세스 아웃소싱, 지식 프로세스 아웃소싱, 엔지니어링 서비스 아웃소싱 등으로 분류됩니다. 지식 프로세스 아웃소싱(KPO)은 시장 조사, 데이터 분석, 재무 분석, 법무 서비스 등 전문 지식을 필요로 하는 고가치 지식집약적 태스크 아웃소싱을 포함합니다..

업종별 전망

아웃소싱 서비스 시장은 업종별로 보면 BFSI(은행 및 금융 서비스, 보험), IT 및 통신, 의료 및 생명과학, 소매 및 전자상거래, 제조, 정부 및 공공부문, 운송 및 물류, 기타로 분류됩니다. BFSI 부문은 시장 수익 점유율의 21%를 차지했습니다. BFSI 부문에는 은행/금융 서비스/보험 업계를 위한 아웃소싱 서비스가 포함됩니다.

지역별 전망

지역별로 보면 아웃소싱 서비스 시장은 북미, 유럽, 아시아태평양, LAMEA(라틴아메리카, 중동, 아프리카)로 구분됩니다. 북미 아웃소싱 서비스 시장에는 미국, 캐나다, 멕시코에서 제공되는 서비스가 포함되어 있습니다.

목차

제1장 시장의 범위와 분석 수법

  • 시장의 정의
  • 목적
  • 시장 범위
  • 세분화
  • 분석방법

제2장 시장 개관

  • 주요 하이라이트

제3장 시장 개요

  • 소개
    • 개요
      • 시장 구성과 시나리오
  • 시장에 영향을 미치는 주요 요인
    • 시장 성장 촉진요인
    • 시장 성장 억제요인
    • 시장 기회
    • 시장의 과제

제4장 경쟁 분석 : 세계 시장

  • KBV Cardinal Matrix
  • 최근 업계 전체의 전략적 전개
    • 사업 제휴 및 협력, 계약
    • 제품 발매 및 확대
    • 기업 합병 및 인수(M&A)
  • 시장 점유율 분석(2024년)
  • 주요 성공 전략
    • 주요 전략
    • 주요 전략적 움직임
  • Porter's Five Forces 분석

제5장 아웃소싱 서비스 시장 : 밸류체인 분석

  • 시장 조사와 기회의 특정
  • 벤더의 선정과 계약
  • 서비스 이행과 지식 이전
  • 서비스 제공 및 실행
  • 품질 관리 및 컴플라이언스 관리
  • 고객 관계 및 계정 관리
  • 기술의 통합과 혁신
  • 확장성 및 리소스 최적화
  • 성능 분석과 지속적인 개선

제6장 아웃소싱 서비스 시장의 주요 고객 기준

제7장 세계의 아웃소싱 서비스 시장 : 유형별

  • 세계의 IT 아웃소싱 시장 : 지역별
  • 세계의 비즈니스 프로세스 아웃소싱 시장 : 지역별
  • 세계의 지식 프로세스 아웃소싱 시장 : 지역별
  • 세계의 엔지니어링 서비스 아웃소싱 시장 : 지역별
  • 세계의 기타 유형 시장 : 지역별

제8장 세계의 아웃소싱 서비스 시장 : 업종별

  • 세계의 BFSI(은행/금융 서비스/보험) 시장 : 지역별
  • 세계의 IT 및 통신 시장 : 지역별
  • 세계의 의료 및 생명과학 시장 : 지역별
  • 세계의 소매업 및 전자상거래 시장 : 지역별
  • 세계의 제조업 시장 : 지역별
  • 세계의 정부 및 공공부문 시장 : 지역별
  • 세계의 수송 및 물류 시장 : 지역별
  • 세계의 기타 업종 시장 : 지역별

제9장 세계의 아웃소싱 서비스 시장 : 전개방식별

  • 세계의 온쇼어 아웃소싱 시장 : 지역별
  • 세계의 오프쇼어 아웃소싱 시장 : 지역별
  • 세계의 니어쇼어 아웃소싱 시장 : 지역별
  • 세계의 기타 전개방식 시장 : 지역별

제10장 세계의 아웃소싱 서비스 시장 : 지역별

  • 북미
    • 북미 아웃소싱 서비스 시장 : 국가별
      • 미국
      • 캐나다
      • 멕시코
      • 기타 북미
  • 유럽
    • 유럽 아웃소싱 서비스 시장 : 국가별
      • 영국
      • 독일
      • 프랑스
      • 러시아
      • 스페인
      • 이탈리아
      • 기타 유럽
  • 아시아태평양
    • 아시아태평양 아웃소싱 서비스 시장 : 국가별
      • 중국
      • 일본
      • 인도
      • 한국
      • 싱가포르
      • 말레이시아
      • 기타 아시아태평양
  • 라틴아메리카, 중동, 아프리카
    • 라틴아메리카, 중동, 아프리카 아웃소싱 서비스 시장 : 국가별
      • 브라질
      • 아르헨티나
      • 아랍에미리트(UAE)
      • 사우디아라비아
      • 남아프리카
      • 나이지리아
      • 기타 라틴아메리카, 중동, 아프리카

제11장 기업 프로파일

  • Accenture PLC
  • Capgemini SE
  • Infosys Limited
  • Cognizant Technology Solutions Corporation
  • Wipro Limited
  • HCL Technologies Ltd(HCL Enterprises)
  • IBM Corporation
  • Teleperformance SE
  • Concentrix Corporation

제12장 아웃소싱 서비스 시장의 필수 성공 조건

CSM 25.07.22

The Global Outsourcing Services Market size is expected to reach $3.767 Trillion by 2032, rising at a market growth of 8.8% CAGR during the forecast period.

IT outsourcing involves delegating information technology-related functions, such as software development, IT infrastructure management, and technical support, to external service providers. This segment is a cornerstone of the outsourcing services market, driven by the increasing demand for digital transformation, cloud computing, and cybersecurity solutions. Companies opt for IT outsourcing to access specialized technical expertise, reduce operational costs, and enhance scalability. It is widely utilized across industries to maintain competitive edges through innovative technology solutions. Thus, the IT outsourcing segment acquired 41% revenue share in the outsourcing services market in 2024.

The major strategies followed by the market participants are Partnerships as the key developmental strategy to keep pace with the changing demands of end users. For instance, In April, 2025, Infosys Limited announced the partnership with AIB, a Commercial bank to support the bank's digital transformation. It will deliver application development and maintenance services using AI and agile methods. The goal is to enhance AIB's technology, improve efficiency, and accelerate innovation for better customer service and operational resilience in banking. Additionally, In April, 2025, Cognizant Technology Solutions Corporation teamed up with Docusign, a software company to enhance customer support and drive digital transformation globally. The collaboration focuses on intelligent agreement management, real-time customer assistance, training, back-office support, and onboarding consultations, aiming to improve service efficiency and customer satisfaction through advanced digital solutions.

Based on the Analysis presented in the KBV Cardinal matrix; Accenture PLC, IBM Corporation, and Tata Consultancy Services Ltd. are the forerunners in the Outsourcing Services Market. Companies such as Infosys Limited, Cognizant Technology Solutions Corporation, and HCL Technologies Ltd. are some of the key innovators in Outsourcing Services Market. In May, 2025, Accenture PLC announced the partnership with OP Financial Group, a Retail banking commercial organization to modernize OP's non-life insurance business by implementing a cloud-based Guidewire platform. Using generative AI, automation, and advanced analytics, they aim to improve efficiency, speed innovation, and enhance both employee and customer experiences in insurance services.

COVID 19 Impact Analysis

During the COVID-19 pandemic, the outsourcing services market faced significant disruptions. Many outsourcing service providers encountered operational challenges due to sudden lockdowns and mobility restrictions. Companies struggled to maintain service delivery as their employees were forced to work remotely, often with limited access to necessary infrastructure and secure internet connections. This led to delays, reduced productivity, and in some cases, failure to meet service-level agreements. Thus, the COVID-19 pandemic had a negative impact on the market.

Market Growth Factors

The primary driver for the growth of the outsourcing services market is the constant pursuit of cost efficiency and operational flexibility by businesses worldwide. Companies face increasing pressure to optimize their cost structures and remain competitive in a global economy characterized by rapid technological advancements and shifting market dynamics. Outsourcing enables organizations to transfer specific business processes, such as customer support, IT services, finance, and human resources, to specialized external vendors, often located in countries with lower labor costs. In summary, the compelling need for cost efficiency and operational flexibility remains the bedrock driver for the outsourcing services market.

Additionally, a second major driver propelling the outsourcing services market is the growing demand for access to global talent and specialized expertise. As technology evolves at breakneck speed and industries become increasingly knowledge-driven, businesses often struggle to find or develop the highly specialized skill sets required to remain innovative and competitive. Outsourcing offers an effective solution by connecting companies with an expansive network of professionals across the globe, many of whom possess deep expertise in areas such as software development, digital marketing, cybersecurity, analytics, and engineering. Hence, the outsourcing services market is being driven forward by the imperative for organizations to access world-class talent and specialized skills that fuel innovation, efficiency, and global competitiveness.

Market Restraining Factors

However, a major restraint in the outsourcing services market is the growing concern over data security and privacy. As organizations outsource critical business processes and transfer sensitive information to third-party vendors-often in different jurisdictions-they face heightened risks related to data breaches, cyberattacks, and regulatory non-compliance. The global proliferation of digital transactions and remote service delivery has significantly expanded the threat landscape. In summary, data security and privacy concerns remain a significant restraint for the outsourcing services market.

Value Chain Analysis

The value chain of the Outsourcing Services Market begins with Market Research & Opportunity Identification, helping businesses pinpoint operational areas suited for outsourcing. This is followed by Vendor Selection & Contracting, where suitable partners are chosen and agreements are finalized. Then, Service Transition & Knowledge Transfer ensures smooth operational handover. Service Delivery & Execution marks the active implementation phase, supported by Quality Control & Compliance Management. Post-delivery, Client Relationship & Account Management maintains service consistency. Advanced phases include Technology Integration & Innovation, Scalability & Resource Optimization, and Performance Analysis & Continuous Improvement, feeding back into initial research for sustained enhancement.

Market Share Analysis

Deployment Type Outlook

Based on deployment type, the outsourcing services market is characterized into onshore outsourcing, offshore outsourcing, nearshore outsourcing, and others. The offshore outsourcing segment procured 35% revenue share in the outsourcing services market in 2024. Offshore outsourcing entails delegating tasks or services to providers in a different country, often located in distant regions with significant time zone differences. This model is popular for its potential to reduce operational costs, as it leverages lower labor rates in certain global markets. Offshore outsourcing also provides access to a diverse talent pool with specialized skills, enabling companies to scale operations efficiently.

Type Outlook

On the basis of type, the outsourcing services market is classified into IT outsourcing, business process outsourcing, knowledge process outsourcing, engineering services outsourcing, and others. The knowledge process segment 12% revenue share in the outsourcing segment outsourcing services market in 2024. Knowledge process outsourcing (KPO) entails outsourcing high-value, knowledge-intensive tasks that require specialized expertise, such as market research, data analytics, financial analysis, and legal services. KPO is distinct for its focus on complex, analytical processes that demand domain-specific skills and advanced decision-making.

Industry Vertical Outlook

By industry vertical, the outsourcing services market is divided into BFSI (Banking, Financial Services & Insurance), IT & telecommunications, healthcare & life sciences, retail & e-commerce, manufacturing, government & public sector, transportation & logistics, and others. The BFSI (Banking, Financial Services & Insurance) segment witnessed 21% revenue share in the market in 2024. The BFSI segment encompasses outsourcing services tailored for banking, financial services, and insurance industries. This sector relies heavily on outsourcing for functions like customer support, transaction processing, risk management, and compliance services.

Regional Outlook

Region-wise, the outsourcing services market is analyzed across North America, Europe, Asia Pacific, and LAMEA. The North America segment recorded 38% revenue share in the outsourcing services market in 2024. The North America region in the outsourcing services market encompasses services provided in the United States, Canada, and Mexico. This region is a major hub for outsourcing due to its advanced technological infrastructure, high demand for specialized services, and presence of large enterprises across various industries.

Recent Strategies Deployed in the Market

  • Apr-2025: Infosys Limited acquired Australian cybersecurity firm The Missing Link, enhancing its cybersecurity and cloud capabilities across Australia and Asia. The deal strengthens Infosys' digital transformation offerings, expanding its global reach and expertise in cyber defense, risk assessment, and managed security services for enterprise clients.
  • Apr-2025: Cognizant Technology Solutions Corporation teamed up with Docusign, a software company to enhance customer support and drive digital transformation globally. The collaboration focuses on intelligent agreement management, real-time customer assistance, training, back-office support, and onboarding consultations, aiming to improve service efficiency and customer satisfaction through advanced digital solutions.
  • Mar-2025: Accenture PLC teamed up with Verizon, a Telecommunications company to deliver advanced cybersecurity solutions, including Identity and Access Management, Managed Extended Detection and Response, and cyber risk services. This collaboration aims to enhance cyber resilience, protect data, and address evolving threats across industries by combining Verizon's network expertise with Accenture's security capabilities.
  • Mar-2025: Wipro Limited announced the partnership with Phoenix Group, an Insurance company to provide life and pension administration through its regulated entity, WFOSL. The partnership includes platform modernization using AI, cloud, and automation, aiming to enhance operational efficiency and customer experience while expanding Wipro's UK presence in financial services.
  • Mar-2025: HCL Technologies Ltd. teamed up with Western Union, a Financial services corporation to drive innovation through AI-led transformation. The collaboration includes a new tech center in India and aims to enhance Western Union's platform, digital engineering, and infrastructure using HCLTech's AI-powered solutions, advancing scalability, efficiency, and customer experience in financial services.
  • Feb-2025: Accenture PLC acquired Italy-based IQT Group, a Venture capital financing company, enhancing its engineering managed services for infrastructure projects with generative AI and digital capabilities. This expands Accenture's infrastructure expertise in Europe, supporting efficient planning and management of net-zero projects while strengthening its global infrastructure and capital projects portfolio.
  • Feb-2025: Teleperformance SE acquired 'ZP Better Together,' a U.S.-based provider of language solutions for the deaf and hard of hearing. The move strengthens TP's digital business services portfolio and enhances its inclusive communication offerings.

List of Key Companies Profiled

  • Accenture PLC
  • Capgemini SE
  • Infosys Limited
  • Cognizant Technology Solutions Corporation
  • Tata Consultancy Services Ltd.
  • Wipro Limited
  • HCL Technologies Ltd. (HCL Enterprises)
  • IBM Corporation
  • Teleperformance SE
  • Concentrix Corporation

Global Outsourcing Services Market Report Segmentation

By Type

  • IT Outsourcing
  • Business Process Outsourcing
  • Knowledge Process Outsourcing
  • Engineering Services Outsourcing
  • Other Type

By Industry Vertical

  • BFSI (Banking, Financial Services & Insurance)
  • IT & Telecommunications
  • Healthcare & Life Sciences
  • Retail & E-commerce
  • Manufacturing
  • Government & Public Sector
  • Transportation & Logistics
  • Other Industry Vertical

By Deployment Type

  • Onshore Outsourcing
  • Offshore Outsourcing
  • Nearshore Outsourcing
  • Other Deployment Type

By Geography

  • North America
    • US
    • Canada
    • Mexico
    • Rest of North America
  • Europe
    • Germany
    • UK
    • France
    • Russia
    • Spain
    • Italy
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Singapore
    • Malaysia
    • Rest of Asia Pacific
  • LAMEA
    • Brazil
    • Argentina
    • UAE
    • Saudi Arabia
    • South Africa
    • Nigeria
    • Rest of LAMEA

Table of Contents

Chapter 1. Market Scope & Methodology

  • 1.1 Market Definition
  • 1.2 Objectives
  • 1.3 Market Scope
  • 1.4 Segmentation
    • 1.4.1 Global Outsourcing Services Market, by Type
    • 1.4.2 Global Outsourcing Services Market, by Industry Vertical
    • 1.4.3 Global Outsourcing Services Market, by Deployment Type
    • 1.4.4 Global Outsourcing Services Market, by Geography
  • 1.5 Methodology for the research

Chapter 2. Market at a Glance

  • 2.1 Key Highlights

Chapter 3. Market Overview

  • 3.1 Introduction
    • 3.1.1 Overview
      • 3.1.1.1 Market Composition and Scenario
  • 3.2 Key Factors Impacting the Market
    • 3.2.1 Market Drivers
    • 3.2.2 Market Restraints
    • 3.2.3 Market Opportunities
    • 3.2.4 Market Challenges

Chapter 4. Competition Analysis - Global

  • 4.1 KBV Cardinal Matrix
  • 4.2 Recent Industry Wide Strategic Developments
    • 4.2.1 Partnerships, Collaborations and Agreements
    • 4.2.2 Product Launches and Product Expansions
    • 4.2.3 Acquisition and Mergers
  • 4.3 Market Share Analysis, 2024
  • 4.4 Top Winning Strategies
    • 4.4.1 Key Leading Strategies: Percentage Distribution (2021-2025)
    • 4.4.2 Key Strategic Move: (Partnerships, Collaborations & Agreements: 2023, Mar - 2025, May) Leading Players
  • 4.5 Porter Five Forces Analysis

Chapter 5. Value Chain Analysis of Outsourcing Services Market

  • 5.1 Market Research & Opportunity Identification
  • 5.2 Vendor Selection & Contracting
  • 5.3 Service Transition & Knowledge Transfer
  • 5.4 Service Delivery & Execution
  • 5.5 Quality Control & Compliance Management
  • 5.6 Client Relationship & Account Management
  • 5.7 Technology Integration & Innovation
  • 5.8 Scalability & Resource Optimization
  • 5.9 Performance Analysis & Continuous Improvement

Chapter 6. Key Costumer Criteria of Outsourcing Services Market

Chapter 7. Global Outsourcing Services Market by Type

  • 7.1 Global IT Outsourcing Market by Region
  • 7.2 Global Business Process Outsourcing Market by Region
  • 7.3 Global Knowledge Process Outsourcing Market by Region
  • 7.4 Global Engineering Services Outsourcing Market by Region
  • 7.5 Global Other Type Market by Region

Chapter 8. Global Outsourcing Services Market by Industry Vertical

  • 8.1 Global BFSI (Banking, Financial Services & Insurance) Market by Region
  • 8.2 Global IT & Telecommunications Market by Region
  • 8.3 Global Healthcare & Life Sciences Market by Region
  • 8.4 Global Retail & E-commerce Market by Region
  • 8.5 Global Manufacturing Market by Region
  • 8.6 Global Government & Public Sector Market by Region
  • 8.7 Global Transportation & Logistics Market by Region
  • 8.8 Global Other Industry Vertical Market by Region

Chapter 9. Global Outsourcing Services Market by Deployment Type

  • 9.1 Global Onshore Outsourcing Market by Region
  • 9.2 Global Offshore Outsourcing Market by Region
  • 9.3 Global Nearshore Outsourcing Market by Region
  • 9.4 Global Other Deployment Type Market by Region

Chapter 10. Global Outsourcing Services Market by Region

  • 10.1 North America Outsourcing Services Market
    • 10.1.1 North America Outsourcing Services Market by Type
      • 10.1.1.1 North America IT Outsourcing Market by Country
      • 10.1.1.2 North America Business Process Outsourcing Market by Country
      • 10.1.1.3 North America Knowledge Process Outsourcing Market by Country
      • 10.1.1.4 North America Engineering Services Outsourcing Market by Country
      • 10.1.1.5 North America Other Type Market by Country
    • 10.1.2 North America Outsourcing Services Market by Industry Vertical
      • 10.1.2.1 North America BFSI (Banking, Financial Services & Insurance) Market by Country
      • 10.1.2.2 North America IT & Telecommunications Market by Country
      • 10.1.2.3 North America Healthcare & Life Sciences Market by Country
      • 10.1.2.4 North America Retail & E-commerce Market by Country
      • 10.1.2.5 North America Manufacturing Market by Country
      • 10.1.2.6 North America Government & Public Sector Market by Country
      • 10.1.2.7 North America Transportation & Logistics Market by Country
      • 10.1.2.8 North America Other Industry Vertical Market by Country
    • 10.1.3 North America Outsourcing Services Market by Deployment Type
      • 10.1.3.1 North America Onshore Outsourcing Market by Country
      • 10.1.3.2 North America Offshore Outsourcing Market by Country
      • 10.1.3.3 North America Nearshore Outsourcing Market by Country
      • 10.1.3.4 North America Other Deployment Type Market by Country
    • 10.1.4 North America Outsourcing Services Market by Country
      • 10.1.4.1 US Outsourcing Services Market
        • 10.1.4.1.1 US Outsourcing Services Market by Type
        • 10.1.4.1.2 US Outsourcing Services Market by Industry Vertical
        • 10.1.4.1.3 US Outsourcing Services Market by Deployment Type
      • 10.1.4.2 Canada Outsourcing Services Market
        • 10.1.4.2.1 Canada Outsourcing Services Market by Type
        • 10.1.4.2.2 Canada Outsourcing Services Market by Industry Vertical
        • 10.1.4.2.3 Canada Outsourcing Services Market by Deployment Type
      • 10.1.4.3 Mexico Outsourcing Services Market
        • 10.1.4.3.1 Mexico Outsourcing Services Market by Type
        • 10.1.4.3.2 Mexico Outsourcing Services Market by Industry Vertical
        • 10.1.4.3.3 Mexico Outsourcing Services Market by Deployment Type
      • 10.1.4.4 Rest of North America Outsourcing Services Market
        • 10.1.4.4.1 Rest of North America Outsourcing Services Market by Type
        • 10.1.4.4.2 Rest of North America Outsourcing Services Market by Industry Vertical
        • 10.1.4.4.3 Rest of North America Outsourcing Services Market by Deployment Type
  • 10.2 Europe Outsourcing Services Market
    • 10.2.1 Europe Outsourcing Services Market by Type
      • 10.2.1.1 Europe IT Outsourcing Market by Country
      • 10.2.1.2 Europe Business Process Outsourcing Market by Country
      • 10.2.1.3 Europe Knowledge Process Outsourcing Market by Country
      • 10.2.1.4 Europe Engineering Services Outsourcing Market by Country
      • 10.2.1.5 Europe Other Type Market by Country
    • 10.2.2 Europe Outsourcing Services Market by Industry Vertical
      • 10.2.2.1 Europe BFSI (Banking, Financial Services & Insurance) Market by Country
      • 10.2.2.2 Europe IT & Telecommunications Market by Country
      • 10.2.2.3 Europe Healthcare & Life Sciences Market by Country
      • 10.2.2.4 Europe Retail & E-commerce Market by Country
      • 10.2.2.5 Europe Manufacturing Market by Country
      • 10.2.2.6 Europe Government & Public Sector Market by Country
      • 10.2.2.7 Europe Transportation & Logistics Market by Country
      • 10.2.2.8 Europe Other Industry Vertical Market by Country
    • 10.2.3 Europe Outsourcing Services Market by Deployment Type
      • 10.2.3.1 Europe Onshore Outsourcing Market by Country
      • 10.2.3.2 Europe Offshore Outsourcing Market by Country
      • 10.2.3.3 Europe Nearshore Outsourcing Market by Country
      • 10.2.3.4 Europe Other Deployment Type Market by Country
    • 10.2.4 Europe Outsourcing Services Market by Country
      • 10.2.4.1 UK Outsourcing Services Market
        • 10.2.4.1.1 UK Outsourcing Services Market by Type
        • 10.2.4.1.2 UK Outsourcing Services Market by Industry Vertical
        • 10.2.4.1.3 UK Outsourcing Services Market by Deployment Type
      • 10.2.4.2 Germany Outsourcing Services Market
        • 10.2.4.2.1 Germany Outsourcing Services Market by Type
        • 10.2.4.2.2 Germany Outsourcing Services Market by Industry Vertical
        • 10.2.4.2.3 Germany Outsourcing Services Market by Deployment Type
      • 10.2.4.3 France Outsourcing Services Market
        • 10.2.4.3.1 France Outsourcing Services Market by Type
        • 10.2.4.3.2 France Outsourcing Services Market by Industry Vertical
        • 10.2.4.3.3 France Outsourcing Services Market by Deployment Type
      • 10.2.4.4 Russia Outsourcing Services Market
        • 10.2.4.4.1 Russia Outsourcing Services Market by Type
        • 10.2.4.4.2 Russia Outsourcing Services Market by Industry Vertical
        • 10.2.4.4.3 Russia Outsourcing Services Market by Deployment Type
      • 10.2.4.5 Spain Outsourcing Services Market
        • 10.2.4.5.1 Spain Outsourcing Services Market by Type
        • 10.2.4.5.2 Spain Outsourcing Services Market by Industry Vertical
        • 10.2.4.5.3 Spain Outsourcing Services Market by Deployment Type
      • 10.2.4.6 Italy Outsourcing Services Market
        • 10.2.4.6.1 Italy Outsourcing Services Market by Type
        • 10.2.4.6.2 Italy Outsourcing Services Market by Industry Vertical
        • 10.2.4.6.3 Italy Outsourcing Services Market by Deployment Type
      • 10.2.4.7 Rest of Europe Outsourcing Services Market
        • 10.2.4.7.1 Rest of Europe Outsourcing Services Market by Type
        • 10.2.4.7.2 Rest of Europe Outsourcing Services Market by Industry Vertical
        • 10.2.4.7.3 Rest of Europe Outsourcing Services Market by Deployment Type
  • 10.3 Asia Pacific Outsourcing Services Market
    • 10.3.1 Asia Pacific Outsourcing Services Market by Type
      • 10.3.1.1 Asia Pacific IT Outsourcing Market by Country
      • 10.3.1.2 Asia Pacific Business Process Outsourcing Market by Country
      • 10.3.1.3 Asia Pacific Knowledge Process Outsourcing Market by Country
      • 10.3.1.4 Asia Pacific Engineering Services Outsourcing Market by Country
      • 10.3.1.5 Asia Pacific Other Type Market by Country
    • 10.3.2 Asia Pacific Outsourcing Services Market by Industry Vertical
      • 10.3.2.1 Asia Pacific BFSI (Banking, Financial Services & Insurance) Market by Country
      • 10.3.2.2 Asia Pacific IT & Telecommunications Market by Country
      • 10.3.2.3 Asia Pacific Healthcare & Life Sciences Market by Country
      • 10.3.2.4 Asia Pacific Retail & E-commerce Market by Country
      • 10.3.2.5 Asia Pacific Manufacturing Market by Country
      • 10.3.2.6 Asia Pacific Government & Public Sector Market by Country
      • 10.3.2.7 Asia Pacific Transportation & Logistics Market by Country
      • 10.3.2.8 Asia Pacific Other Industry Vertical Market by Country
    • 10.3.3 Asia Pacific Outsourcing Services Market by Deployment Type
      • 10.3.3.1 Asia Pacific Onshore Outsourcing Market by Country
      • 10.3.3.2 Asia Pacific Offshore Outsourcing Market by Country
      • 10.3.3.3 Asia Pacific Nearshore Outsourcing Market by Country
      • 10.3.3.4 Asia Pacific Other Deployment Type Market by Country
    • 10.3.4 Asia Pacific Outsourcing Services Market by Country
      • 10.3.4.1 China Outsourcing Services Market
        • 10.3.4.1.1 China Outsourcing Services Market by Type
        • 10.3.4.1.2 China Outsourcing Services Market by Industry Vertical
        • 10.3.4.1.3 China Outsourcing Services Market by Deployment Type
      • 10.3.4.2 Japan Outsourcing Services Market
        • 10.3.4.2.1 Japan Outsourcing Services Market by Type
        • 10.3.4.2.2 Japan Outsourcing Services Market by Industry Vertical
        • 10.3.4.2.3 Japan Outsourcing Services Market by Deployment Type
      • 10.3.4.3 India Outsourcing Services Market
        • 10.3.4.3.1 India Outsourcing Services Market by Type
        • 10.3.4.3.2 India Outsourcing Services Market by Industry Vertical
        • 10.3.4.3.3 India Outsourcing Services Market by Deployment Type
      • 10.3.4.4 South Korea Outsourcing Services Market
        • 10.3.4.4.1 South Korea Outsourcing Services Market by Type
        • 10.3.4.4.2 South Korea Outsourcing Services Market by Industry Vertical
        • 10.3.4.4.3 South Korea Outsourcing Services Market by Deployment Type
      • 10.3.4.5 Singapore Outsourcing Services Market
        • 10.3.4.5.1 Singapore Outsourcing Services Market by Type
        • 10.3.4.5.2 Singapore Outsourcing Services Market by Industry Vertical
        • 10.3.4.5.3 Singapore Outsourcing Services Market by Deployment Type
      • 10.3.4.6 Malaysia Outsourcing Services Market
        • 10.3.4.6.1 Malaysia Outsourcing Services Market by Type
        • 10.3.4.6.2 Malaysia Outsourcing Services Market by Industry Vertical
        • 10.3.4.6.3 Malaysia Outsourcing Services Market by Deployment Type
      • 10.3.4.7 Rest of Asia Pacific Outsourcing Services Market
        • 10.3.4.7.1 Rest of Asia Pacific Outsourcing Services Market by Type
        • 10.3.4.7.2 Rest of Asia Pacific Outsourcing Services Market by Industry Vertical
        • 10.3.4.7.3 Rest of Asia Pacific Outsourcing Services Market by Deployment Type
  • 10.4 LAMEA Outsourcing Services Market
    • 10.4.1 LAMEA Outsourcing Services Market by Type
      • 10.4.1.1 LAMEA IT Outsourcing Market by Country
      • 10.4.1.2 LAMEA Business Process Outsourcing Market by Country
      • 10.4.1.3 LAMEA Knowledge Process Outsourcing Market by Country
      • 10.4.1.4 LAMEA Engineering Services Outsourcing Market by Country
      • 10.4.1.5 LAMEA Other Type Market by Country
    • 10.4.2 LAMEA Outsourcing Services Market by Industry Vertical
      • 10.4.2.1 LAMEA BFSI (Banking, Financial Services & Insurance) Market by Country
      • 10.4.2.2 LAMEA IT & Telecommunications Market by Country
      • 10.4.2.3 LAMEA Healthcare & Life Sciences Market by Country
      • 10.4.2.4 LAMEA Retail & E-commerce Market by Country
      • 10.4.2.5 LAMEA Manufacturing Market by Country
      • 10.4.2.6 LAMEA Government & Public Sector Market by Country
      • 10.4.2.7 LAMEA Transportation & Logistics Market by Country
      • 10.4.2.8 LAMEA Other Industry Vertical Market by Country
    • 10.4.3 LAMEA Outsourcing Services Market by Deployment Type
      • 10.4.3.1 LAMEA Onshore Outsourcing Market by Country
      • 10.4.3.2 LAMEA Offshore Outsourcing Market by Country
      • 10.4.3.3 LAMEA Nearshore Outsourcing Market by Country
      • 10.4.3.4 LAMEA Other Deployment Type Market by Country
    • 10.4.4 LAMEA Outsourcing Services Market by Country
      • 10.4.4.1 Brazil Outsourcing Services Market
        • 10.4.4.1.1 Brazil Outsourcing Services Market by Type
        • 10.4.4.1.2 Brazil Outsourcing Services Market by Industry Vertical
        • 10.4.4.1.3 Brazil Outsourcing Services Market by Deployment Type
      • 10.4.4.2 Argentina Outsourcing Services Market
        • 10.4.4.2.1 Argentina Outsourcing Services Market by Type
        • 10.4.4.2.2 Argentina Outsourcing Services Market by Industry Vertical
        • 10.4.4.2.3 Argentina Outsourcing Services Market by Deployment Type
      • 10.4.4.3 UAE Outsourcing Services Market
        • 10.4.4.3.1 UAE Outsourcing Services Market by Type
        • 10.4.4.3.2 UAE Outsourcing Services Market by Industry Vertical
        • 10.4.4.3.3 UAE Outsourcing Services Market by Deployment Type
      • 10.4.4.4 Saudi Arabia Outsourcing Services Market
        • 10.4.4.4.1 Saudi Arabia Outsourcing Services Market by Type
        • 10.4.4.4.2 Saudi Arabia Outsourcing Services Market by Industry Vertical
        • 10.4.4.4.3 Saudi Arabia Outsourcing Services Market by Deployment Type
      • 10.4.4.5 South Africa Outsourcing Services Market
        • 10.4.4.5.1 South Africa Outsourcing Services Market by Type
        • 10.4.4.5.2 South Africa Outsourcing Services Market by Industry Vertical
        • 10.4.4.5.3 South Africa Outsourcing Services Market by Deployment Type
      • 10.4.4.6 Nigeria Outsourcing Services Market
        • 10.4.4.6.1 Nigeria Outsourcing Services Market by Type
        • 10.4.4.6.2 Nigeria Outsourcing Services Market by Industry Vertical
        • 10.4.4.6.3 Nigeria Outsourcing Services Market by Deployment Type
      • 10.4.4.7 Rest of LAMEA Outsourcing Services Market
        • 10.4.4.7.1 Rest of LAMEA Outsourcing Services Market by Type
        • 10.4.4.7.2 Rest of LAMEA Outsourcing Services Market by Industry Vertical
        • 10.4.4.7.3 Rest of LAMEA Outsourcing Services Market by Deployment Type

Chapter 11. Company Profiles

  • 11.1 Accenture PLC
    • 11.1.1 Company Overview
    • 11.1.2 Financial Analysis
    • 11.1.3 Segmental Analysis
    • 11.1.4 Recent strategies and developments:
      • 11.1.4.1 Partnerships, Collaborations, and Agreements:
      • 11.1.4.2 Product Launches and Product Expansions:
      • 11.1.4.3 Acquisition and Mergers:
    • 11.1.5 SWOT Analysis
  • 11.2 Capgemini SE
    • 11.2.1 Company Overview
    • 11.2.2 Financial Analysis
    • 11.2.3 Regional Analysis
    • 11.2.4 Recent strategies and developments:
      • 11.2.4.1 Partnerships, Collaborations, and Agreements:
    • 11.2.5 SWOT Analysis
  • 11.3 Infosys Limited
    • 11.3.1 Company Overview
    • 11.3.2 Financial Analysis
    • 11.3.3 Segmental and Regional Analysis
    • 11.3.4 Research & Development Expense
    • 11.3.5 Recent strategies and developments:
      • 11.3.5.1 Partnerships, Collaborations, and Agreements:
      • 11.3.5.2 Product Launches and Product Expansions:
      • 11.3.5.3 Acquisition and Mergers:
    • 11.3.6 SWOT Analysis
  • 11.4 Cognizant Technology Solutions Corporation
    • 11.4.1 Company overview
    • 11.4.2 Financial Analysis
    • 11.4.3 Segmental and Regional Analysis
    • 11.4.4 Recent strategies and developments:
      • 11.4.4.1 Partnerships, Collaborations, and Agreements:
    • 11.4.5 SWOT Analysis
    • 11.5.1 Company Overview
    • 11.5.2 Financial Analysis
    • 11.5.3 Segmental and Regional Analysis
    • 11.5.4 Research & Development Expenses
    • 11.5.5 Recent strategies and developments:
      • 11.5.5.1 Partnerships, Collaborations, and Agreements:
    • 11.5.6 SWOT Analysis
  • 11.6 Wipro Limited
    • 11.6.1 Company Overview
    • 11.6.2 Financial Analysis
    • 11.6.3 Segmental and Regional Analysis
    • 11.6.4 Research & Development Expenses
    • 11.6.5 Recent strategies and developments:
      • 11.6.5.1 Partnerships, Collaborations, and Agreements:
      • 11.6.5.2 Acquisition and Mergers:
    • 11.6.6 SWOT Analysis
  • 11.7 HCL Technologies Ltd. (HCL Enterprises)
    • 11.7.1 Company Overview
    • 11.7.2 Financial Analysis
    • 11.7.3 Segmental and Regional Analysis
    • 11.7.4 Research & Development Expenses
    • 11.7.5 Recent strategies and developments:
      • 11.7.5.1 Partnerships, Collaborations, and Agreements:
    • 11.7.6 SWOT Analysis
  • 11.8 IBM Corporation
    • 11.8.1 Company Overview
    • 11.8.2 Financial Analysis
    • 11.8.3 Regional & Segmental Analysis
    • 11.8.4 Research & Development Expenses
    • 11.8.5 SWOT Analysis
  • 11.9 Teleperformance SE
    • 11.9.1 Company Overview
    • 11.9.2 Financial Analysis
    • 11.9.3 Segmental Analysis
    • 11.9.4 Recent strategies and developments:
      • 11.9.4.1 Partnerships, Collaborations, and Agreements:
      • 11.9.4.2 Product Launches and Product Expansions:
      • 11.9.4.3 Acquisition and Mergers:
    • 11.9.5 SWOT Analysis
  • 11.10. Concentrix Corporation
    • 11.10.1 Company Overview
    • 11.10.2 Financial Analysis
    • 11.10.3 Regional Analysis
    • 11.10.4 Recent strategies and developments:
      • 11.10.4.1 Product Launches and Product Expansions:
      • 11.10.4.2 Acquisition and Mergers:

Chapter 12. Winning Imperatives of Outsourcing Services Market

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