세계의 매니지드 서비스 시장 : 서비스 유형별, 전개 유형별, 조직 규모별, 업계별, 지역별 - 예측(-2029년)

The global managed services market will grow from USD 365.33 billion in 2024 to USD 511.03 billion by 2029 at a compounded annual growth rate (CAGR) of 6.9% during the forecast period. Managed services are transforming how organizations in healthcare, banking, manufacturing, and telecommunications handle their IT needs. For example, hospitals use managed IT services to enhance patient care by simplifying their processes and ensuring data security through continuous monitoring. These services cover a wide range of IT tasks, including regular tracking, maintenance of systems, management of security, and technical support. An increasing number of organizations are turning to managed services to save money, increase productivity, and improve IT performance by outsourcing IT functions to skilled providers who provide 24/7 assistance, proactive monitoring, and customizable services tailored to fulfill their specific needs.

By managed security services, the managed detection & response segment holds the highest CAGR during the forecast period.

Managed Detection & Response (MDR) is a comprehensive cybersecurity services that combines advanced technology with human expertise to monitor and respond to threats in real-time. MDR provides continuous surveillance of an organization's network, endpoints, and cloud environments, ensuring swift threat identification and mitigation. By outsourcing these tasks to an MDR provider, enterprises can maintain strong protection without investing more staff members.

For example, First State Community Bank implemented MDR services to improve its security infrastructure. By integrating MDR, the bank was able to better use its Cisco products, resulting in a more integrated security posture. This approach improved threat detection and response times, giving the bank a more proactive security posture while ensuring the safety of its customers' data by outsourcing its managed security services to an expert provider.

The IT infrastructure & data center services segment holds the largest market share during the forecast period based on service type.

Managed IT infrastructure & data center services provided by third-party MSPs cover critical operations like server management, network monitoring, storage, and data center operations. By delegating these responsibilities to specialized providers, companies can concentrate on their primary business activities, knowing their IT systems are secure, adaptable, and well-maintained. MSPs handle essential operations such as cooling, power management, physical security, and adherence to industry standards. They also use strong safety protocols to guard against cyber attacks and illegal access, using advanced encryption, authentication utilizing multiple factors, and real-time threat detection.

For example, OnX supported a client in combining two data centers and virtualizing 175 physical servers into a lesser number than 40 Cisco UCS blade servers. This consolidation, backed by Cisco, EMC, and VMware, reduced the client approximately USD 1 million in operational expenses while increasing management efficiency. OnX offered additional managed services such as network monitoring, data backup, and troubleshooting, enabling the client to improve performance while concentrating on core company activities.

As businesses grow or their needs evolve, MSPs adapt the IT infrastructure and data center to meet new demands. By partnering with experienced MSPs, organizations benefit from professional management, enhanced security, and compliance, allowing them to concentrate on business growth and innovation.

Based on the managed mobility services, the mobile device management segment holds the second highest CAGR during the forecast period.

Mobile Device Management (MDM), a crucial component in managed mobility services which enables businesses in managing and protecting mobile devices in the workplace. MDM services assures that enterprises configure, monitor, set up and manage devices such as smartphones, tablets, and laptops. By employing MDM, companies set security policies which restrict access to sensitive information based on user responsibilities and device compliance. MDM services include remote device management, allowing organizations to rapidly lock or delete lost or stolen devices. In addition, MDM assists in verifying that only authorized applications are deployed, reducing the possibility of malwar. These measures help to prevent unauthorized access and decrease the potential of data breaches, which leads to a safer work environment.

Conde Nast, a leading media organization, had significant issues controlling the mobile devices used by its field personnel, who reported maintenance concerns in many locations. At first, the company gave unmanaged Android cellphones which raised concerns over improper use and a lack of supervision. Understanding the requirement for an MDM solution, Security Manager Samuel Jimenez devised a plan to ensure that devices were only utilized for work-related duties simultaneously improving management efficiency.

After looking into several MDM systems, Jimenez decided to go with Hexnode for its user-friendly interface and powerful features, mainly the kiosk mode, which gave better control over accessible apps. Hexnode assisted Conde Nast in remotely monitoring devices, ensuring compliance with security requirements and facilitating the deployment of important applications.This change increased productivity while also offering assurance of data security.

Breakdown of primaries

We interviewed Chief Executive Officers (CEOs), directors of innovation and technology, system integrators, and executives from several significant managed services market companies.

• By Company: Tier I: 40%, Tier II: 25%, and Tier III: 35%
• By Designation: C-Level Executives: 25%, Director Level: 37%, and Others: 38%
• By Region: North America: 42%, Europe: 24%, Asia Pacific: 18%, Rest of World: 16%

Some of the significant managed services market vendors are IBM (US), Accenture (Ireland), Microsoft (US), Cisco (US), Fujitsu (Japan), TCS (India), Google (US), DXC Technology (US), Infosys (India), and Capgemini (France).

Research coverage:

In the market report, we covered the managed services market across segments. We estimated the market size and growth potential for many segments based on service type, managed security services, managed network services, managed IT infrastructure & data center services, managed communication & collaboration services, managed mobility service, managed information services, deployment type, organization size, verticals, and region. It contains a thorough competition analysis of the major market participants, information about their businesses, essential observations about their product and service offerings, current trends, and critical market strategies.

Reasons to buy this report:

With information on the most accurate revenue estimates for the whole managed services industry and its subsegments, the research will benefit market leaders and recent newcomers. Stakeholders will benefit from this report's increased understanding of the competitive environment, which will help them better position their companies and develop go-to-market strategies. The research offers information on the main market drivers, constraints, opportunities, and challenges, as well as aids players in understanding the pulse of the industry.

The report provides insights on the following pointers:

Analysis of key drivers (ensures uninterrupted business operations which is crucial for maintaining competitiveness and meeting customer expectations), restraints (companies with legacy processes or deeply embedded in-house IT teams resist change due to fear of losing control or altering well-established workflows), opportunities (organizations often do not have in-house expertise to navigate complicated regulatory environments, requiring them to hire MSPs who specialize in compliance management), and challenges (integrating cloud solutions with legacy systems cause disruptions and increased costs, making some businesses reluctant to adopt cloud-based managed services).

• Product Development/Innovation: Comprehensive analysis of emerging technologies, R&D initiatives, and new service and product introductions in the managed services industry.
• Market Development: In-depth details regarding profitable markets: the paper examines the global managed services industry.
• Market Diversification: Comprehensive details regarding recent advancements, investments, unexplored regions, new goods and services, and the managed services industry.
• Competitive Assessment: Thorough analysis of the market shares, expansion plans, and service portfolios of the top competitors in the managed services industry, such as IBM (US), Accenture (Ireland), Microsoft (US), Cisco (US), Fujitsu (Japan).

TABLE OF CONTENTS

1 INTRODUCTION

• 1.1 STUDY OBJECTIVES
• 1.2 MARKET DEFINITION
• 1.3 MARKET SCOPE
  • 1.3.1 MARKETS COVERED & REGIONAL SCOPE
  • 1.3.2 INCLUSIONS AND EXCLUSIONS
  • 1.3.3 YEARS CONSIDERED
• 1.4 CURRENCY CONSIDERED
• 1.5 STAKEHOLDERS
• 1.6 SUMMARY OF CHANGES

2 RESEARCH METHODOLOGY

• 2.1 RESEARCH APPROACH
  • 2.1.1 SECONDARY DATA
  • 2.1.2 PRIMARY DATA
    • 2.1.2.1 Breakup of primary profiles
    • 2.1.2.2 Key industry insights
• 2.2 MARKET BREAKUP AND DATA TRIANGULATION
• 2.3 MARKET SIZE ESTIMATION
• 2.4 MARKET FORECAST
• 2.5 RESEARCH ASSUMPTIONS
• 2.6 STUDY LIMITATIONS

3 EXECUTIVE SUMMARY

4 PREMIUM INSIGHTS

• 4.1 OVERVIEW OF MANAGED SERVICES MARKET
• 4.2 MANAGED SERVICES MARKET, BY SERVICE TYPE
• 4.3 MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE
• 4.4 MANAGED SERVICES MARKET, BY ORGANIZATION SIZE
• 4.5 MANAGED SERVICES MARKET, BY VERTICAL
• 4.6 MANAGED SERVICES MARKET: REGIONAL SCENARIO

5 MARKET OVERVIEW AND INDUSTRY TRENDS

• 5.1 INTRODUCTION
• 5.2 MARKET DYNAMICS
  • 5.2.1 DRIVERS
    • 5.2.1.1 Increasing need to minimize downtime and enhance business continuity
    • 5.2.1.2 Growing emphasis on security and privacy
    • 5.2.1.3 Surging demand for continuous technical support
    • 5.2.1.4 Rising need for cost-efficient IT services
  • 5.2.2 RESTRAINTS
    • 5.2.2.1 Paucity of skilled IT professionals
    • 5.2.2.2 Internal bureaucracy and slow decision-making
  • 5.2.3 OPPORTUNITIES
    • 5.2.3.1 Emphasis on meeting stringent regulations and compliance
    • 5.2.3.2 Surge in adoption of multicloud services
    • 5.2.3.3 Increasing need for achieving sustainability and efficiency goals
  • 5.2.4 CHALLENGES
    • 5.2.4.1 Transition to cloud-based services
    • 5.2.4.2 Integration and maintenance issues
• 5.3 CASE STUDY ANALYSIS
  • 5.3.1 DXC HELPED O-I GLASS CREATE MODERN TECHNOLOGY EXPERIENCE FOR EMPLOYEES
  • 5.3.2 WAFD BANK'S PARTNERSHIP WITH AWS ASSISTED IN SPEEDING UP CLOUD TRANSITION PROCESS
  • 5.3.3 DNB UNLOCKED NEW BUSINESS OUTCOMES AND ENHANCED SERVICE QUALITY BY ADOPTING ERICSSON OPERATIONS ENGINE
  • 5.3.4 CASE STUDY 4: PROSTRATUS' PARTNERSHIP WITH LUMEN FACILITATED EFFICIENT INTERCONNECTIVITY AND MANAGEMENT
  • 5.3.5 RACKSPACE TECHNOLOGY HELPED ZACHRY CORPORATION ENHANCE IT AGILITY AND CONCENTRATE ON STRATEGIC PROJECTS
• 5.4 ECOSYSTEM ANALYSIS
• 5.5 SUPPLY CHAIN ANALYSIS
• 5.6 PRICING ANALYSIS
  • 5.6.1 INDICATIVE PRICING TREND OF KEY PLAYERS, BY SERVICE TYPE
  • 5.6.2 AVERAGE SELLING PRICE TREND OF MAJOR PLAYERS, BY REGION
• 5.7 PATENT ANALYSIS
• 5.8 TECHNOLOGY ANALYSIS
  • 5.8.1 KEY TECHNOLOGIES
    • 5.8.1.1 AI & ML
    • 5.8.1.2 Cloud computing
    • 5.8.1.3 Big data & analytics
  • 5.8.2 COMPLEMENTARY TECHNOLOGIES
    • 5.8.2.1 5G technology
    • 5.8.2.2 Cybersecurity
    • 5.8.2.3 Virtualization
  • 5.8.3 ADJACENT TECHNOLOGIES
    • 5.8.3.1 Blockchain
    • 5.8.3.2 IoT
    • 5.8.3.3 Edge computing
• 5.9 REGULATORY LANDSCAPE
  • 5.9.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
  • 5.9.2 REGULATIONS, BY REGION
    • 5.9.2.1 North America
    • 5.9.2.2 Europe
    • 5.9.2.3 Asia Pacific
    • 5.9.2.4 Middle East & South Africa
    • 5.9.2.5 Latin America
  • 5.9.3 REGULATORY IMPLICATIONS AND INDUSTRY STANDARDS
    • 5.9.3.1 General Data Protection Regulation
    • 5.9.3.2 SEC Rule 17a-4
    • 5.9.3.3 ISO/IEC 27001
    • 5.9.3.4 System and Organization Controls 2 Type II Compliance
    • 5.9.3.5 Financial Industry Regulatory Authority
    • 5.9.3.6 Freedom of Information Act
    • 5.9.3.7 Health Insurance Portability and Accountability Act
• 5.10 PORTER'S FIVE FORCES ANALYSIS
  • 5.10.1 THREAT OF NEW ENTRANTS
  • 5.10.2 THREAT OF SUBSTITUTES
  • 5.10.3 BARGAINING POWER OF SUPPLIERS
  • 5.10.4 BARGAINING POWER OF BUYERS
  • 5.10.5 INTENSITY OF COMPETITIVE RIVALRY
• 5.11 KEY CONFERENCES AND EVENTS, 2024-2025
• 5.12 TRENDS/DISRUPTIONS IMPACTING BUYERS
• 5.13 KEY STAKEHOLDERS IN BUYING PROCESS
• 5.14 BUYING CRITERIA
• 5.15 BUSINESS MODEL ANALYSIS
  • 5.15.1 PRICING MODEL
  • 5.15.2 TIERED SERVICES MODEL
  • 5.15.3 CO-MANAGED IT SERVICES MODEL
• 5.16 INVESTMENT AND FUNDING SCENARIO
• 5.17 FUTURE OF MANAGED SERVICES MARKET
• 5.18 IMPACT OF AI/GEN AI ON MANAGED SERVICES MARKET
  • 5.18.1 INDUSTRY TRENDS: USE CASES
    • 5.18.1.1 Rackspace Technology optimized Humen.Ai's infrastructure through containerization and AWS management
  • 5.18.2 TOP CLIENTS ADAPTING TO GEN AI
    • 5.18.2.1 IBM
    • 5.18.2.2 Ericsson

6 MANAGED SERVICES MARKET, BY SERVICE TYPE

• 6.1 INTRODUCTION
  • 6.1.1 SERVICE TYPE: MANAGED SERVICES MARKET DRIVERS
• 6.2 MANAGED SECURITY SERVICES
  • 6.2.1 INCREASING DEMAND FOR IDENTIFICATION OF POTENTIAL CYBER THREATS AND ANOMALIES TO FUEL DEMAND FOR MANAGED SECURITY SERVICES
• 6.3 MANAGED NETWORK SERVICES
  • 6.3.1 DETAILED INSIGHTS AND ANALYTICS ON NETWORK PERFORMANCE, USAGE, AND TRENDS TO IMPROVE DECISION-MAKING
• 6.4 MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES
  • 6.4.1 SPIKE IN DEMAND FOR SAFEGUARDING IT INFRASTRUCTURE FROM UNAUTHORIZED ACCESS TO FUEL MARKET GROWTH
• 6.5 MANAGED COMMUNICATION & COLLABORATION SERVICES
  • 6.5.1 SURGING DEMAND FOR STREAMLINING AND OPTIMIZATION OF COMMUNICATION AND COLLABORATION PLATFORMS TO DRIVE MARKET
• 6.6 MANAGED MOBILITY SERVICES
  • 6.6.1 INCREASING NEED FOR ENSURING DATA CONFIDENTIALITY AND PREVENTION OF DATA LEAKAGE TO ACCELERATE MARKET GROWTH
• 6.7 MANAGED INFORMATION SERVICES
  • 6.7.1 INCREASING FOCUS ON ORGANIZING, STORING, SECURING, AND OPTIMIZING FLOW OF INFORMATION WITHIN ORGANIZATION TO PROPEL MARKET GROWTH

7 MANAGED SERVICES MARKET, BY MANAGED SECURITY SERVICE

• 7.1 INTRODUCTION
  • 7.1.1 MANAGED SECURITY SERVICES: MANAGED SERVICES MARKET DRIVERS
• 7.2 MANAGED IDENTITY & ACCESS MANAGEMENT
  • 7.2.1 SURGING NEED FOR MAINTAINING UP-TO-DATE AND SECURE ACCESS CONTROL ENVIRONMENT TO DRIVE MARKET
• 7.3 MANAGED FIREWALL
  • 7.3.1 RISING FOCUS ON PROVIDING GRANULAR SECURITY TO FOSTER MARKET GROWTH
• 7.4 MANAGED RISK & COMPLIANCE MANAGEMENT
  • 7.4.1 SURGING NEED FOR MAINTAINING STABILITY AND INTEGRITY IN EVOLVING BUSINESS SCENARIO TO BOLSTER MARKET GROWTH
• 7.5 MANAGED VULNERABILITY MANAGEMENT
  • 7.5.1 RISING NEED FOR PRIORITIZATION THREATS AND MINIMIZATION OF THREAT LANDSCAPE TO BOOST MARKET
• 7.6 MANAGED DETECTION & RESPONSE
  • 7.6.1 GROWING FOCUS ON RAPID IDENTIFICATION AND MITIGATION OF POTENTIAL THREATS TO BOOST MARKET
• 7.7 MANAGED SIEM & LOG MANAGEMENT
  • 7.7.1 BEHAVIORAL ANALYSIS TO IDENTIFY ANOMALIES AND DEVIATIONS FROM REGULAR NETWORK ACTIVITY
• 7.8 OTHER MANAGED SECURITY SERVICES

8 MANAGED SERVICES MARKET, BY MANAGED NETWORK SERVICE

• 8.1 INTRODUCTION
  • 8.1.1 MANAGED NETWORK SERVICES: MANAGED SERVICES MARKET DRIVERS
• 8.2 MANAGED LAN
  • 8.2.1 RISING NEED FOR BOOSTING PRODUCTIVITY BY MINIMIZING DOWNTIME TO AID MARKET GROWTH
• 8.3 MANAGED WI-FI
  • 8.3.1 SURGING DEMAND FOR SECURE AND RELIABLE WI-FI CONNECTIVITY TO BOOST MARKET
• 8.4 MANAGED IP/VPN
  • 8.4.1 RISING NEED FOR ENSURING CONFIDENTIALITY, INTEGRITY, AND SECURITY OF DATA TRANSMITTED ACROSS PUBLIC NETWORKS TO FUEL MARKET GROWTH
• 8.5 MANAGED WAN
  • 8.5.1 MANAGED WAN SERVICES TO MAXIMIZE NETWORK PERFORMANCE, ENSURE DATA PRIVACY, AND ENABLE SEAMLESS CONNECTIVITY
• 8.6 NETWORK MONITORING
  • 8.6.1 INCREASING NEED FOR ENSURING OPTIMAL PERFORMANCE AND DETECTING POTENTIAL ISSUES TO BOOST MARKET GROWTH
• 8.7 MANAGED NETWORK FUNCTION VIRTUALIZATION
  • 8.7.1 COMBINATION OF VIRTUALIZATION TECHNOLOGY WITH EXPERT MANAGEMENT AND SUPPORT TO BOLSTER MARKET GROWTH
• 8.8 MANAGED NETWORK SECURITY
  • 8.8.1 NEED TO IDENTIFY AND BLOCK SUSPICIOUS NETWORK ACTIVITIES AND ENSURE SECURE IMPLEMENTATION OF VPNS TO DRIVE MARKET

9 MANAGED SERVICES MARKET, BY MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICE

• 9.1 INTRODUCTION
  • 9.1.1 MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES: MANAGED SERVICES MARKET DRIVERS
• 9.2 STORAGE & DATABASE MANAGEMENT
  • 9.2.1 INCREASING DEMAND FOR DATA ACCESSIBILITY, SECURITY, AND EFFICIENT UTILIZATION TO FOSTER MARKET GROWTH
  • 9.2.2 BACKUP & RECOVERY
  • 9.2.3 CAPACITY PLANNING
  • 9.2.4 PERFORMANCE MONITORING
• 9.3 SERVER MANAGEMENT
  • 9.3.1 RISING NEED FOR MAINTAINING PERFORMANCE, AVAILABILITY, AND SECURITY OF SERVERS TO PROPEL MARKET GROWTH
  • 9.3.2 SYSTEM PERFORMANCE MANAGEMENT
  • 9.3.3 INSTALLING UPDATES
  • 9.3.4 ACCOUNTS MANAGEMENT
• 9.4 CLOUD & DATA CENTER SERVICES
  • 9.4.1 SPIKE IN DEMAND FOR SCALABLE AND RESILIENT DATA STORAGE, COMPUTING POWER, AND DISASTER RECOVERY SOLUTIONS TO BOOST MARKET
  • 9.4.2 COLOCATION SERVICES
  • 9.4.3 DATA CENTER MANAGEMENT
  • 9.4.4 CLOUD MIGRATION
  • 9.4.5 CLOUD HOSTING
• 9.5 OTHER MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES

10 MANAGED SERVICES MARKET, BY MANAGED COMMUNICATION & COLLABORATION SERVICE

• 10.1 INTRODUCTION
  • 10.1.1 MANAGED COMMUNICATION & COLLABORATION SERVICES: MANAGED SERVICES MARKET DRIVERS
• 10.2 MANAGED VOIP
  • 10.2.1 FUNCTIONALITIES THAT ENHANCE COMMUNICATION, COLLABORATION, AND OVERALL BUSINESS EFFICIENCY TO BOOST MARKET
• 10.3 MANAGED UNIFIED COMMUNICATIONS AS A SERVICE
  • 10.3.1 CONSISTENT USER EXPERIENCE AND PROMOTION OF TEAMWORK TO BOOST MARKET
  • 10.3.2 TELEPHONY
  • 10.3.3 UNIFIED MESSAGING
  • 10.3.4 VIDEO CONFERENCING
• 10.4 OTHER MANAGED COMMUNICATION & COLLABORATION SERVICES

11 MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICE

• 11.1 INTRODUCTION
  • 11.1.1 MANAGED MOBILITY SERVICES: MANAGED SERVICES MARKET DRIVERS
• 11.2 MOBILE DEVICE MANAGEMENT
  • 11.2.1 SURGING NEED FOR ENSURING CORPORATE DATA PROTECTION TO FUEL MARKET GROWTH
  • 11.2.2 DEVICE PROVISIONING
  • 11.2.3 DEVICE CONFIGURATION
  • 11.2.4 APPLICATION MANAGEMENT
  • 11.2.5 SECURITY POLICY ENFORCEMENT
• 11.3 UNIFIED ENDPOINT MANAGEMENT
  • 11.3.1 OPTIMIZATION OF PRODUCTIVITY AND REDUCTION OF OPERATIONAL COSTS TO BOLSTER MARKET GROWTH
  • 11.3.2 CROSS-PLATFORM MANAGEMENT
  • 11.3.3 APPLICATION DEPLOYMENT
  • 11.3.4 COMPLIANCE MONITORING
  • 11.3.5 REPORTING & ANALYTICS

12 MANAGED SERVICES MARKET, BY MANAGED INFORMATION SERVICE

• 12.1 INTRODUCTION
  • 12.1.1 MANAGED INFORMATION SERVICES: MANAGED SERVICES MARKET DRIVERS
• 12.2 BUSINESS PROCESS MANAGEMENT
  • 12.2.1 INCREASING NEED FOR ENSURING INFORMATION FLOW EFFICIENCY TO DRIVE MARKET
• 12.3 MANAGED OSS/BSS
  • 12.3.1 DATA-DRIVEN APPROACH TO ENABLE BETTER DECISION-MAKING AND STRATEGIC PLANNING

13 MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE

• 13.1 INTRODUCTION
  • 13.1.1 DEPLOYMENT TYPE: MANAGED SERVICES MARKET DRIVERS
• 13.2 ON-PREMISES
  • 13.2.1 ENHANCEMENT OF OPERATIONAL EFFICIENCY AND COST CONTROL TO BOOST MARKET
• 13.3 CLOUD
  • 13.3.1 COST-EFFECTIVENESS, EASY ACCESS, AND SCALABILITY TO BOOST ADOPTION OF CLOUD-BASED MANAGED SERVICES

14 MANAGED SERVICES MARKET, BY ORGANIZATION SIZE

• 14.1 INTRODUCTION
  • 14.1.1 ORGANIZATION SIZES: MANAGED SERVICES MARKET DRIVERS
• 14.2 LARGE ENTERPRISES
  • 14.2.1 OPTIMIZATION OF COMPLEX IT ENVIRONMENTS TO SUPPORT MARKET GROWTH
• 14.3 SMES
  • 14.3.1 ENHANCED OPERATIONAL EFFICIENCY, REDUCED IT OVERHEADS, AND IMPROVED SCALABILITY TO DRIVE MARKET

15 MANAGED SERVICES MARKET, BY VERTICAL

• 15.1 INTRODUCTION
  • 15.1.1 VERTICALS: MANAGED SERVICES MARKET DRIVERS
• 15.2 BFSI
  • 15.2.1 MANAGED SERVICES TO PROVIDE ROBUST DATA PROCESSING CAPABILITIES, ENHANCE SECURITY, AND ENABLE ADVANCED ANALYTICS
  • 15.2.2 BFSI: USE CASES
    • 15.2.2.1 IT infrastructure management
    • 15.2.2.2 Managed security services
    • 15.2.2.3 Cloud migration
• 15.3 RETAIL & CONSUMER GOODS
  • 15.3.1 MANAGED SERVICES TO ENABLE REAL-TIME TRACKING AND ANALYSIS FOR GOODS INVENTORY MANAGEMENT
  • 15.3.2 RETAIL & CONSUMER GOODS: USE CASES
    • 15.3.2.1 Point of sale (POS) management
    • 15.3.2.2 eCommerce platform management
    • 15.3.2.3 Inventory management
• 15.4 GOVERNMENT & PUBLIC SECTOR
  • 15.4.1 GROWING CONCERN ABOUT SECURITY BREACHES TO DRIVE DEMAND FOR MANAGED SERVICES
  • 15.4.2 GOVERNMENT & PUBLIC SECTOR: USE CASES
    • 15.4.2.1 Digital transformation services
    • 15.4.2.2 Cloud hosting & data storage
    • 15.4.2.3 Cybersecurity solutions
• 15.5 ENERGY & UTILITIES
  • 15.5.1 MANAGED SERVICES TO REDUCE TECHNOLOGY RISKS, MINIMIZE COSTS, AND STREAMLINE BUSINESS PROCESSES
  • 15.5.2 ENERGY & UTILITIES: USE CASES
    • 15.5.2.1 Smart grid management
    • 15.5.2.2 SCADA systems monitoring
    • 15.5.2.3 Energy data analytics
• 15.6 MANUFACTURING
  • 15.6.1 MANAGED SERVICE VENDORS TO HELP MANUFACTURERS FOCUS ON CUSTOMER-CENTRIC MODEL BY CREATING MULTI-CHANNEL RELATIONSHIP
  • 15.6.2 MANUFACTURING: USE CASES
    • 15.6.2.1 Supply chain management
    • 15.6.2.2 IoT-enabled asset management
    • 15.6.2.3 IT infrastructure optimization
• 15.7 HEALTHCARE & LIFE SCIENCES
  • 15.7.1 MANAGED SERVICES TO ENHANCE OPERATIONAL EFFICIENCY, PATIENT OUTCOMES, AND DATA SECURITY
  • 15.7.2 HEALTHCARE & LIFE SCIENCES: USE CASES
    • 15.7.2.1 Electronic health records (EHR) management
    • 15.7.2.2 Telemedicine services
    • 15.7.2.3 Data security & compliance
• 15.8 MEDIA & ENTERTAINMENT
  • 15.8.1 MANAGED SERVICES TO HELP MANAGE AND STORE GROWING DIGITAL DATA
  • 15.8.2 MEDIA & ENTERTAINMENT: USE CASES
    • 15.8.2.1 Content delivery network management
    • 15.8.2.2 Media asset management
    • 15.8.2.3 Streaming platform support
• 15.9 TECHNOLOGY (IT & ITES)
  • 15.9.1 MANAGED SERVICES TO CONTROL OPERATIONAL COSTS, REDUCE COMPLEXITY, IMPROVE EFFICIENCY, AND INCREASE INNOVATION RATES
  • 15.9.2 IT & ITES: USE CASES
    • 15.9.2.1 IT infrastructure management
    • 15.9.2.2 Application management
    • 15.9.2.3 Cybersecurity services
• 15.10 TELECOMMUNICATIONS
  • 15.10.1 INCREASING INTERNET PENETRATION TO DRIVE DEMAND FOR MANAGED SERVICES
  • 15.10.2 TELECOMMUNICATIONS: USE CASES
    • 15.10.2.1 Network management
    • 15.10.2.2 Unified Communications as a Service
    • 15.10.2.3 Customer experience management
• 15.11 OTHER VERTICALS

16 MANAGED SERVICES MARKET, BY REGION

• 16.1 INTRODUCTION
• 16.2 NORTH AMERICA
  • 16.2.1 NORTH AMERICA: MARKET DRIVERS
  • 16.2.2 NORTH AMERICA: MACROECONOMIC OUTLOOK
  • 16.2.3 US
    • 16.2.3.1 Surging demand for security services to fuel market growth
  • 16.2.4 CANADA
    • 16.2.4.1 Surging need for effective management of IT infrastructures to boost market
• 16.3 EUROPE
  • 16.3.1 EUROPE: MARKET DRIVERS
  • 16.3.2 EUROPE: MACROECONOMIC OUTLOOK
  • 16.3.3 UK
    • 16.3.3.1 Growing reliance on digital solutions to foster market expansion
  • 16.3.4 GERMANY
    • 16.3.4.1 Financing schemes and government grants to fuel market growth
  • 16.3.5 FRANCE
    • 16.3.5.1 Technological advancements and heightened focus on cybersecurity to aid market growth
  • 16.3.6 ITALY
    • 16.3.6.1 Strategic focus on developing innovative solutions and improving service offerings to drive market
  • 16.3.7 REST OF EUROPE
• 16.4 ASIA PACIFIC
  • 16.4.1 ASIA PACIFIC: MARKET DRIVERS
  • 16.4.2 ASIA PACIFIC: MACROECONOMIC OUTLOOK
  • 16.4.3 CHINA
    • 16.4.3.1 Increasing importance of advanced cloud solutions and robust security practices to accelerate market growth
  • 16.4.4 INDIA
    • 16.4.4.1 Government initiatives and partnerships to boost market
  • 16.4.5 JAPAN
    • 16.4.5.1 Growing inclination toward digital transformation to drive market
  • 16.4.6 REST OF ASIA PACIFIC
• 16.5 MIDDLE EAST & AFRICA
  • 16.5.1 MIDDLE EAST & AFRICA: MARKET DRIVERS
  • 16.5.2 MIDDLE EAST & AFRICA: MACROECONOMIC OUTLOOK
  • 16.5.3 GULF COOPERATION COUNCIL (GCC)
    • 16.5.3.1 UAE
      • 16.5.3.1.1 Growing focus on scalability, efficiency, and compliance to propel market growth
    • 16.5.3.2 Saudi Arabia
      • 16.5.3.2.1 Vision 2030 and rising need for cyber security measures to aid market growth
    • 16.5.3.3 Rest of GCC countries
  • 16.5.4 SOUTH AFRICA
    • 16.5.4.1 Increasing technological developments to drive market
  • 16.5.5 REST OF MIDDLE EAST & AFRICA
• 16.6 LATIN AMERICA
  • 16.6.1 LATIN AMERICA: MARKET DRIVERS
  • 16.6.2 LATIN AMERICA: MACROECONOMIC OUTLOOK
  • 16.6.3 BRAZIL
    • 16.6.3.1 Increasing adoption of IT services to foster market growth
  • 16.6.4 MEXICO
    • 16.6.4.1 Adoption of managed services in manufacturing sector to drive market
  • 16.6.5 REST OF LATIN AMERICA

17 COMPETITIVE LANDSCAPE

• 17.1 INTRODUCTION
• 17.2 KEY PLAYER STRATEGIES/RIGHT TO WIN, 2021-2024
• 17.3 MARKET SHARE ANALYSIS
• 17.4 BRAND/PRODUCT COMPARISON
  • 17.4.1 IBM - MANAGED INFRASTRUCTURE SERVICES
  • 17.4.2 ACCENTURE - MANAGED CLOUD SERVICES
  • 17.4.3 MICROSOFT - AZURE MANAGED SERVICES
  • 17.4.4 CISCO - MANAGED COLLABORATION AND SECURITY SERVICES
  • 17.4.5 FUJITSU - MANAGED IT INFRASTRUCTURE SERVICES
• 17.5 REVENUE ANALYSIS
• 17.6 COMPANY EVALUATION MATRIX: KEY PLAYERS, 2023
  • 17.6.1 STARS
  • 17.6.2 EMERGING LEADERS
  • 17.6.3 PERVASIVE PLAYERS
  • 17.6.4 PARTICIPANTS
  • 17.6.5 COMPANY FOOTPRINT: KEY PLAYERS, 2023
    • 17.6.5.1 Company footprint
    • 17.6.5.2 Region footprint
    • 17.6.5.3 Service type footprint
    • 17.6.5.4 Organization size footprint
    • 17.6.5.5 Vertical footprint
• 17.7 COMPANY EVALUATION MATRIX: STARTUPS/SMES, 2023
  • 17.7.1 PROGRESSIVE COMPANIES
  • 17.7.2 RESPONSIVE COMPANIES
  • 17.7.3 DYNAMIC COMPANIES
  • 17.7.4 STARTING BLOCKS
  • 17.7.5 COMPETITIVE BENCHMARKING: STARTUPS/SMES, 2023
    • 17.7.5.1 Detailed list of key startups/SMEs
    • 17.7.5.2 Competitive benchmarking of startups/SMEs
• 17.8 COMPANY VALUATION AND FINANCIAL METRICS
• 17.9 COMPETITIVE SCENARIO AND TRENDS
  • 17.9.1 PRODUCT LAUNCHES & ENHANCEMENTS
  • 17.9.2 DEALS

18 COMPANY PROFILES

• 18.1 INTRODUCTION
• 18.2 MAJOR PLAYERS
  • 18.2.1 IBM
    • 18.2.1.1 Business overview
    • 18.2.1.2 Products/Solutions/Services offered
    • 18.2.1.3 Recent developments
      • 18.2.1.3.1 Product launches & enhancements
      • 18.2.1.3.2 Deals
    • 18.2.1.4 MnM view
      • 18.2.1.4.1 Right to win
      • 18.2.1.4.2 Strategic choices
      • 18.2.1.4.3 Weaknesses and competitive threats
  • 18.2.2 ACCENTURE
    • 18.2.2.1 Business overview
    • 18.2.2.2 Products/Solutions/Services offered
    • 18.2.2.3 Recent developments
      • 18.2.2.3.1 Product launches & enhancements
      • 18.2.2.3.2 Deals
    • 18.2.2.4 MnM view
      • 18.2.2.4.1 Right to win
      • 18.2.2.4.2 Strategic choices
      • 18.2.2.4.3 Weaknesses and competitive threats
  • 18.2.3 MICROSOFT
    • 18.2.3.1 Business overview
    • 18.2.3.2 Products/Solutions/Services offered
    • 18.2.3.3 Recent developments
      • 18.2.3.3.1 Product launches & enhancements
      • 18.2.3.3.2 Deals
    • 18.2.3.4 MnM view
      • 18.2.3.4.1 Right to win
      • 18.2.3.4.2 Strategic choices
      • 18.2.3.4.3 Weaknesses and competitive threats
  • 18.2.4 CISCO
    • 18.2.4.1 Business overview
    • 18.2.4.2 Products/Solutions/Services offered
    • 18.2.4.3 Recent developments
      • 18.2.4.3.1 Product launches & enhancements
      • 18.2.4.3.2 Deals
    • 18.2.4.4 MnM view
      • 18.2.4.4.1 Right to win
      • 18.2.4.4.2 Strategic choices
      • 18.2.4.4.3 Weaknesses and competitive threats
  • 18.2.5 FUJITSU
    • 18.2.5.1 Business overview
    • 18.2.5.2 Products/Solutions/Services offered
    • 18.2.5.3 Recent developments
      • 18.2.5.3.1 Product launches & enhancements
      • 18.2.5.3.2 Deals
    • 18.2.5.4 MnM view
      • 18.2.5.4.1 Right to win
      • 18.2.5.4.2 Strategic choices
      • 18.2.5.4.3 Weaknesses and competitive threats
  • 18.2.6 ATOS
    • 18.2.6.1 Business overview
    • 18.2.6.2 Products/Solutions/Services offered
    • 18.2.6.3 Recent developments
      • 18.2.6.3.1 Product launches & enhancements
    • 18.2.6.4 Expansions
      • 18.2.6.4.1 Deals
  • 18.2.7 TCS
    • 18.2.7.1 Business overview
    • 18.2.7.2 Products/Solutions/Services offered
    • 18.2.7.3 Recent developments
      • 18.2.7.3.1 Product launches & enhancements
      • 18.2.7.3.2 Expansions
      • 18.2.7.3.3 Deals
  • 18.2.8 GOOGLE
    • 18.2.8.1 Business overview
    • 18.2.8.2 Products/Solutions/Services offered
    • 18.2.8.3 Recent developments
      • 18.2.8.3.1 Product launches & enhancements
      • 18.2.8.3.2 Deals
  • 18.2.9 DXC TECHNOLOGY
    • 18.2.9.1 Business overview
    • 18.2.9.2 Products/Solutions/Services offered
    • 18.2.9.3 Recent developments
      • 18.2.9.3.1 Product launches & enhancements
      • 18.2.9.3.2 Deals
  • 18.2.10 INFOSYS
    • 18.2.10.1 Business overview
    • 18.2.10.2 Products/Solutions/Services offered
    • 18.2.10.3 Recent developments
      • 18.2.10.3.1 Product launches & enhancements
      • 18.2.10.3.2 Deals
  • 18.2.11 CAPGEMINI
    • 18.2.11.1 Business overview
    • 18.2.11.2 Products/Solutions/Services offered
    • 18.2.11.3 Recent developments
      • 18.2.11.3.1 Product launches & enhancements
      • 18.2.11.3.2 Deals
  • 18.2.12 HCL
  • 18.2.13 ERICSSON
  • 18.2.14 GTT COMMUNICATIONS
  • 18.2.15 NTT DATA
  • 18.2.16 HAPPIEST MINDS
  • 18.2.17 HUAWEI
  • 18.2.18 NOKIA
  • 18.2.19 LUMEN TECHNOLOGIES
  • 18.2.20 WIPRO
  • 18.2.21 COGNIZANT
  • 18.2.22 BT
  • 18.2.23 DELOITTE
  • 18.2.24 SECUREWORKS
  • 18.2.25 FORTRA
  • 18.2.26 BAE SYSTEMS
  • 18.2.27 TRUSTWAVE
  • 18.2.28 HUGHES NETWORK SYSTEMS
  • 18.2.29 METTEL
  • 18.2.30 MICROLAND
  • 18.2.31 INTACT TECHNOLOGY
  • 18.2.32 1-NET
  • 18.2.33 SECUREKLOUD
  • 18.2.34 AC3
  • 18.2.35 CORSICA TECHNOLOGIES
  • 18.2.36 EMPIST
  • 18.2.37 KYNDRYL
• 18.3 STARTUP/SME PLAYERS
  • 18.3.1 EXC MANAGED SERVICES
  • 18.3.2 OPTANIX
  • 18.3.3 ESSINTIAL ENTERPRISE SOLUTIONS
  • 18.3.4 ASCEND TECHNOLOGIES
  • 18.3.5 AUNALYTICS
  • 18.3.6 CLOUD SPECIALISTS
  • 18.3.7 ATERA
  • 18.3.8 CORTAVO
  • 18.3.9 MAGNA5
  • 18.3.10 7 LAYER SOLUTIONS
  • 18.3.11 CYBERDUO

19 ADJACENT/RELATED MARKETS

• 19.1 INTRODUCTION
  • 19.1.1 RELATED MARKETS
  • 19.1.2 LIMITATIONS
• 19.2 MANAGED SECURITY SERVICES MARKET
• 19.3 MANAGED NETWORK SERVICES MARKET
• 19.4 CLOUD MANAGED SERVICES MARKET

20 APPENDIX

• 20.1 DISCUSSION GUIDE
• 20.2 KNOWLEDGESTORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
• 20.3 CUSTOMIZATION OPTIONS
• 20.4 RELATED REPORTS
• 20.5 AUTHOR DETAILS