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세계의 멀티채널 발주 관리 시장 예측(-2023년) : 소프트웨어, 서비스, 온프레미스, 클라우드

Multichannel Order Management Market by Solution (Software & Services), Deployment Type (Cloud & On-Premises), Organization Size, Industry Vertical (Retail, Ecommerce, and Wholesale, Manufacturing, & Healthcare), and Region - Global Forecast to 2023

리서치사 MarketsandMarkets
발행일 2018년 07월 상품 코드 664122
페이지 정보 영문 135 Pages
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세계의 멀티채널 발주 관리 시장 예측(-2023년) : 소프트웨어, 서비스, 온프레미스, 클라우드 Multichannel Order Management Market by Solution (Software & Services), Deployment Type (Cloud & On-Premises), Organization Size, Industry Vertical (Retail, Ecommerce, and Wholesale, Manufacturing, & Healthcare), and Region - Global Forecast to 2023
발행일 : 2018년 07월 페이지 정보 : 영문 135 Pages

세계의 멀티채널 발주 관리 시장은 2018년 14억 6,000만 달러에서 2023년에는 24억 4,000만 달러로, 10.8%의 연평균 성장률(CAGR)로 성장할 전망입니다. 디지털 전환, 스마트폰 및 인터넷 사용자 확산, 다수의 판매 채널은 멀티채널 발주 관리 시장 성장을 촉진하는 요인 중 일부가 될 것으로 예측됩니다. 그러나 보안 및 프라이버시에 대한 우려는 시장 성장을 억제할 가능성이 있습니다.

세계의 멀티채널 발주 관리(Multichannel Order Management) 시장에 대해 조사 분석했으며, 시장 개요, 각 부문 및 지역별 분석, 시장 점유율을 포함한 경쟁 상황, 주요 기업 개요 등의 정보를 전해드립니다.

제1장 서론

제2장 조사 방법

제3장 주요 요약

제4장 주요 조사 결과

  • 멀티채널 발주 관리 시장의 매력적인 시장 기회
  • 멀티채널 발주 관리 시장 : 4대 산업 및 지역의 시장 점유율
  • 시장 투자 상황

제5장 시장 개요와 산업 동향

  • 서론
  • 시장 역학
    • 성장 촉진요인
    • 성장 억제요인
    • 시장 기회
    • 과제
  • 이용 사례

제6장 멀티채널 발주 관리 시장 : 솔루션별

  • 서론
  • 소프트웨어
  • 서비스

제7장 멀티채널 발주 관리 시장 : 전개 방식별

  • 서론
  • 클라우드
  • 온프레미스

제8장 멀티채널 발주 관리 시장 : 조직 규모별

  • 서론
  • 대기업
  • 중소기업

제9장 멀티채널 발주 관리 시장 : 산업별

  • 서론
  • 소매, E-Commerce 및 도매
  • 제조업
  • 헬스케어
  • 식품 및 음료
  • 기타

제10장 멀티채널 발주 관리 시장 : 지역별

  • 서론
  • 북미
  • 유럽
  • 아시아태평양
  • 라틴아메리카
  • 중동 및 아프리카

제11장 경쟁 상황

  • 개요
  • 주요 기업
  • 경쟁 시나리오

제12장 기업 개요

  • 서론
  • IBM
  • HCL
  • ORACLE
  • SALESFORCE
  • SAP
  • BRIGHTPEARL
  • FREESTYLE SOLUTIONS
  • LINNWORKS
  • SANDERSON
  • ZOHO
  • BROWNTAPE
  • CHANNELGRABBER
  • CLOUD COMMERCE PRO
  • CONTALOG
  • ECOMDASH
  • ETAIL SOLUTIONS
  • GEEKSELLER
  • MANAGEECOM
  • PRIMASELLER
  • SALESWARP
  • SELLERACTIVE
  • SELRO
  • STITCH LABS
  • TRADEGECKO
  • UNICOMMERCE
  • VINCULUM

제13장 부록

KSM 18.07.25

LIST OF TABLES

  • TABLE 1: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SOLUTION, 2016-2023 (USD MILLION)
  • TABLE 2: SOFTWARE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 3: SERVICES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY TYPE, 2016-2023 (USD MILLION)
  • TABLE 4: PROFESSIONAL SERVICES MARKET SIZE, BY TYPE, 2016-2023 (USD MILLION)
  • TABLE 5: PROFESSIONAL SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 6: CONSULTING SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 7: INTEGRATION AND DEPLOYMENT SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 8: TRAINING AND SUPPORT SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 9: MANAGED SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 10: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD MILLION)
  • TABLE 11: CLOUD: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 12: ON-PREMISES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 13: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
  • TABLE 14: LARGE ENTERPRISES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 15: SMALL AND MEDIUM-SIZED ENTERPRISES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 16: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY INDUSTRY VERTICAL, 2016-2023 (USD MILLION)
  • TABLE 17: RETAIL, ECOMMERCE, AND WHOLESALE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 18: MANUFACTURING: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 19: HEALTHCARE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 20: FOOD AND BEVERAGE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 21: OTHERS: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 22: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 23: NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SOLUTION, 2016-2023 (USD MILLION)
  • TABLE 24: NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SERVICE, 2016-2023 (USD MILLION)
  • TABLE 25: NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2016-2023 (USD MILLION)
  • TABLE 26: NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD MILLION)
  • TABLE 27: NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
  • TABLE 28: NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY INDUSTRY VERTICAL, 2016-2023 (USD MILLION)
  • TABLE 29: NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
  • TABLE 30: UNITED STATES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SOLUTION, 2016-2023 (USD MILLION)
  • TABLE 31: CANADA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SOLUTION, 2016-2023 (USD MILLION)
  • TABLE 32: EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SOLUTION, 2016-2023 (USD MILLION)
  • TABLE 33: EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SERVICE, 2016-2023 (USD MILLION)
  • TABLE 34: EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2016-2023 (USD MILLION)
  • TABLE 35: EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD MILLION)
  • TABLE 36: EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
  • TABLE 37: EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY INDUSTRY VERTICAL, 2016-2023 (USD MILLION)
  • TABLE 38: EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
  • TABLE 39: UNITED KINGDOM: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SOLUTION, 2016-2023 (USD MILLION)
  • TABLE 40: GERMANY: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SOLUTION, 2016-2023 (USD MILLION)
  • TABLE 41: ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SOLUTION, 2016-2023 (USD MILLION)
  • TABLE 42: ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SERVICE, 2016-2023 (USD MILLION)
  • TABLE 43: ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2016-2023 (USD MILLION)
  • TABLE 44: ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD MILLION)
  • TABLE 45: ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
  • TABLE 46: ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY INDUSTRY VERTICAL, 2016-2023 (USD MILLION)
  • TABLE 47: ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
  • TABLE 48: LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SOLUTION, 2016-2023 (USD MILLION)
  • TABLE 49: LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SERVICE, 2016-2023 (USD MILLION)
  • TABLE 50: LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2016-2023 (USD MILLION)
  • TABLE 51: LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD MILLION)
  • TABLE 52: LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
  • TABLE 53: LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY INDUSTRY VERTICAL, 2016-2023 (USD MILLION)
  • TABLE 54: LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
  • TABLE 55: MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SOLUTION, 2016-2023 (USD MILLION)
  • TABLE 56: MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SERVICE, 2016-2023 (USD MILLION)
  • TABLE 57: MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2016-2023 (USD MILLION)
  • TABLE 58: MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD MILLION)
  • TABLE 59: MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
  • TABLE 60: MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY INDUSTRY VERTICAL, 2016-2023 (USD MILLION)
  • TABLE 61: MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SUBREGION, 2016-2023 (USD MILLION)
  • TABLE 62: PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS, 2017-2018
  • TABLE 63: NEW PRODUCT/SERVICE LAUNCHES AND PRODUCT ENHANCEMENTS, 2016-2017
  • TABLE 64: MERGERS AND ACQUISITIONS, 2017-2018
  • TABLE 65: BUSINESS EXPANSIONS, 2017-2018

LIST OF FIGURES

  • FIGURE 1: MULTICHANNEL ORDER MANAGEMENT MARKET: MARKET SEGMENTATION
  • FIGURE 2: MULTICHANNEL ORDER MANAGEMENT MARKET: RESEARCH DESIGN
  • FIGURE 3: BREAKDOWN OF PRIMARY INTERVIEWS: BY COMPANY, DESIGNATION, AND REGION
  • FIGURE 4: DATA TRIANGULATION
  • FIGURE 5: MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH
  • FIGURE 6: MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH
  • FIGURE 7: MULTICHANNEL ORDER MANAGEMENT MARKET: ASSUMPTIONS
  • FIGURE 8: TOP 3 SEGMENTS OF THE MULTICHANNEL ORDER MANAGEMENT MARKET IN 2018
  • FIGURE 9: MULTICHANNEL ORDER MANAGEMENT MARKET SHARE, BY COMPONENT, 2018
  • FIGURE 10: MULTICHANNEL ORDER MANAGEMENT MARKET SHARE, BY DEPLOYMENT TYPE, 2018
  • FIGURE 11: MULTICHANNEL ORDER MANAGEMENT MARKET SHARE, BY ORGANIZATION SIZE, 2018
  • FIGURE 12: MULTICHANNEL ORDER MANAGEMENT MARKET: REGIONAL SNAPSHOT
  • FIGURE 13: THE BOOMING RETAIL AND ECOMMERCE SECTOR IS EXPECTED TO DRIVE THE MULTICHANNEL ORDER MANAGEMENT MARKET GROWTH DURING THE FORECAST PERIOD
  • FIGURE 14: RETAIL, ECOMMERCE, AND WHOLESALE INDUSTRY VERTICAL, AND NORTH AMERICA ARE ESTIMATED TO HAVE THE LARGEST MARKET SHARES IN 2018
  • FIGURE 15: ASIA PACIFIC IS EXPECTED TO EMERGE AS THE BEST MARKET FOR INVESTMENTS IN THE NEXT 5 YEARS
  • FIGURE 16: MULTICHANNEL ORDER MANAGEMENT MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES
  • FIGURE 17: SERVICES SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
  • FIGURE 18: MANAGED SERVICES SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
  • FIGURE 19: TRAINING AND SUPPORT SERVICES SEGMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
  • FIGURE 20: CLOUD DEPLOYMENT TYPE IS EXPECTED TO REGISTER A HIGHER CAGR DURING THE FORECAST PERIOD
  • FIGURE 21: SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
  • FIGURE 22: RETAIL, ECOMMERCE, AND WHOLESALE INDUSTRY VERTICAL IS EXPECTED TO REGISTER THE HIGHEST CAGR DURING THE FORECAST PERIOD
  • FIGURE 23: ASIA PACIFIC IS EXPECTED TO BE AN ATTRACTIVE DESTINATION FOR MULTICHANNEL ORDER MANAGEMENT VENDORS DURING THE FORECAST PERIOD
  • FIGURE 24: NORTH AMERICA: MARKET SNAPSHOT
  • FIGURE 25: ASIA PACIFIC: MARKET SNAPSHOT
  • FIGURE 26: KEY STRATEGIES ADOPTED BY THE LEADING PLAYERS IN THE MULTICHANNEL ORDER MANAGEMENT MARKET DURING 2015-2018
  • FIGURE 27: MARKET EVALUATION FRAMEWORK
  • FIGURE 28: GEOGRAPHIC REVENUE MIX OF THE TOP MARKET PLAYERS
  • FIGURE 29: IBM: COMPANY SNAPSHOT
  • FIGURE 30: IBM: SWOT ANALYSIS
  • FIGURE 31: HCL: COMPANY SNAPSHOT
  • FIGURE 32: HCL: SWOT ANALYSIS
  • FIGURE 33: ORACLE: COMPANY SNAPSHOT
  • FIGURE 34: ORACLE: SWOT ANALYSIS
  • FIGURE 35: SALESFORCE: COMPANY SNAPSHOT
  • FIGURE 36: SALESFORCE: SWOT ANALYSIS
  • FIGURE 37: SAP: COMPANY SNAPSHOT
  • FIGURE 38: SAP: SWOT ANALYSIS
  • FIGURE 39: SANDERSON: COMPANY SNAPSHOT

"The booming retail and eCommerce sector is driving the growth of the multichannel order management market."

The global multichannel order management market size is expected to grow from USD 1.46 billion in 2018 to USD 2.44 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 10.8% during the forecast period. Digital transformation, proliferation of smartphone and internet users, and multiple sale channels are some of the factors expected to drive the multichannel order management market. However, security and privacy concerns may act as the restraining factor for the growth of the multichannel order management market.

"The cloud deployment type is expected to have the largest market share during the forecast period".

The cloud deployment type is expected to have the largest share of the multichannel order management market during forecast period. Cloud-based solutions have witnessed a greater demand because of their wide range of functionalities, such as pay-per-use model, flexibility, ease in accessibility, faster setup time, multiuser support, and low installation and maintenance costs.

"The retail, eCommerce, and wholesale industry vertical is expected to hold the largest market share during the forecast period."

Among all verticals, the retail, eCommerce, and wholesale industry vertical is expected to hold the largest market share during forecast period. The rise in multiple sales channels among retail, eCommerce, and wholesale companies has made it necessary to have a greater visibility across the entire order process life cycle. Therefore, the need for real-time updates related to the tracking, managing, and processing of orders has resulted in an increased demand for multichannel order management solutions.

"Asia Pacific (APAC) is expected to grow at the highest CAGR during the forecast period."

In terms of growth rate, APAC is expected to grow at the highest growth rate. The APAC region is expected to register continuous growth during the forecast period mainly due to advancements in various industry verticals, namely, retail and eCommerce, healthcare, manufacturing, and food & beverage. Currently, most organizations are fairly behind the curve in leveraging multichannel order management platform, but this is expected to change because of the availability of low-cost, cloud-based multichannel order management solutions. Countries that are expected to constitute a major portion of the market include China, India, Japan, South Korea, and Australia.

In-depth interviews were conducted with Chief Executive Officers (CEOs), marketing directors, innovation and technology directors, and executives from various key organizations operating in the multichannel order management market.

The breakup of the profiles of primary participants is given below:

  • By Company: Tier 1 - 25%, Tier 2 - 35%, and Tier 3 - 40%
  • By Designation: C-Level - 45%, Director Level - 51%, and Others - 4%
  • By Region: North America - 39%, Europe - 25%, APAC - 30%, and Rest of the World (RoW) - 6%

The key multichannel order management vendors profiled in the report are as follows:

  • IBM (US)
  • Salesforce (US)
  • Oracle (US)
  • HCL Technologies Limited (India)
  • SAP (Germany)
  • Zoho Corporation (India)
  • Freestyle Solutions (US)
  • Brightpearl (US)
  • Unicommerce Esolutions Pvt. Ltd. (India)
  • Cloud Commerce Pro Ltd (UK)
  • ChannelGrabber (UK)
  • Ecomdash (US)
  • Primaseller (US)
  • Stitch Labs (US)
  • Vinculum Solutions Ltd. (India)
  • Etail Solutions (US)
  • Primaseller (US)
  • Selro Ltd. (UK)
  • SalesWarp (US)
  • SellerActive (US)
  • TradeGecko Pte. Ltd. (Singapore)
  • ManageEcom (India)
  • Contalog (India)
  • GeekSeller
  • Browntape Technologies (India)
  • Linnworks (UK)
  • Sanderson (UK)

Research Coverage:

The multichannel order management market has been segmented by solution (software and services), deployment type, organization size, industry vertical, and region. A detailed analysis of the key industry players has been done to provide insights into their business overview; services; key strategies; new service launches; partnerships, agreements, and collaborations; expansions; and competitive landscape associated with the global multichannel order management market.

Reasons to Buy the Report:

The report will help market leaders/new entrants in the following ways:

  • The report segments the multichannel order management market comprehensively and provides the closest approximations to the revenue numbers for the overall market and subsegments across different regions.
  • The report is expected to help stakeholders understand the pulse of the market and provide information on the key market drivers, restraints, challenges, and opportunities.
  • The report is expected to help stakeholders understand their competitors better and gain more insights to enhance their position in the market. The competitive landscape section includes competitor ecosystem, new services developments, partnerships, and acquisitions.

TABLE OF CONTENTS

1. INTRODUCTION

  • 1.1. OBJECTIVES OF THE STUDY
  • 1.2. MARKET DEFINITION
  • 1.3. MARKET SCOPE
  • 1.4. YEARS CONSIDERED FOR THE STUDY
  • 1.5. CURRENCY
  • 1.6. STAKEHOLDERS

2. RESEARCH METHODOLOGY

  • 2.1. RESEARCH DATA
    • 2.1.1. SECONDARY DATA
    • 2.1.2. PRIMARY DATA
      • 2.1.2.1. Breakdown of primaries
      • 2.1.2.2. Key industry insights
  • 2.2. MARKET SIZE ESTIMATION
    • 2.2.1. BOTTOM-UP APPROACH
    • 2.2.2. TOP-DOWN APPROACH
  • 2.3. RESEARCH ASSUMPTIONS
  • 2.4. LIMITATIONS

3. EXECUTIVE SUMMARY

4. PREMIUM INSIGHTS

  • 4.1. ATTRACTIVE MARKET OPPORTUNITIES IN THE MULTICHANNEL ORDER MANAGEMENT MARKET
  • 4.2. MULTICHANNEL ORDER MANAGEMENT MARKET: MARKET SHARE OF TOP 4 INDUSTRY VERTICALS AND REGIONS, 2018
  • 4.3. MARKET INVESTMENT SCENARIO

5. MARKET OVERVIEW AND INDUSTRY TRENDS

  • 5.1. INTRODUCTION
  • 5.2. MARKET DYNAMICS
    • 5.2.1. DRIVERS
      • 5.2.1.1. Booming retail and eCommerce vertical
      • 5.2.1.2. Growth in multichannel selling
      • 5.2.1.3. Low operational and initial costs
      • 5.2.1.4. Rapidly growing number of internet users
    • 5.2.2. RESTRAINTS
      • 5.2.2.1. Security and privacy concerns
    • 5.2.3. OPPORTUNITIES
      • 5.2.3.1. Emerging potential for online sales
      • 5.2.3.2. Increasing adoption by SMEs
      • 5.2.3.3. Technological advancements in machine learning, artificial intelligence, and augmented reality
    • 5.2.4. CHALLENGES
      • 5.2.4.1. Lack of technical expertise
  • 5.3. USE CASES

6. MULTICHANNEL ORDER MANAGEMENT MARKET, BY SOLUTION

  • 6.1. INTRODUCTION
  • 6.2. SOFTWARE
  • 6.3. SERVICES
    • 6.3.1. PROFESSIONAL SERVICES
      • 6.3.1.1. Consulting services
      • 6.3.1.2. Integration and deployment services
      • 6.3.1.3. Training and support services
    • 6.3.2. MANAGED SERVICES

7. MULTICHANNEL ORDER MANAGEMENT MARKET, BY DEPLOYMENT TYPE

  • 7.1. INTRODUCTION
  • 7.2. CLOUD
  • 7.3. ON-PREMISES

8. MULTICHANNEL ORDER MANAGEMENT MARKET, BY ORGANIZATION SIZE

  • 8.1. INTRODUCTION
  • 8.2. LARGE ENTERPRISES
  • 8.3. SMALL AND MEDIUM-SIZED ENTERPRISES

9. MULTICHANNEL ORDER MANAGEMENT MARKET, BY INDUSTRY VERTICAL

  • 9.1. INTRODUCTION
  • 9.2. RETAIL, ECOMMERCE, AND WHOLESALE
  • 9.3. MANUFACTURING
  • 9.4. HEALTHCARE
  • 9.5. FOOD AND BEVERAGE
  • 9.6. OTHERS

10. MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION

  • 10.1. INTRODUCTION
  • 10.2. NORTH AMERICA
    • 10.2.1. UNITED STATES
    • 10.2.2. CANADA
  • 10.3. EUROPE
    • 10.3.1. UNITED KINGDOM
    • 10.3.2. GERMANY
    • 10.3.3. REST OF EUROPE
  • 10.4. ASIA PACIFIC
    • 10.4.1. CHINA
    • 10.4.2. JAPAN
    • 10.4.3. REST OF ASIA PACIFIC
  • 10.5. LATIN AMERICA
    • 10.5.1. BRAZIL
    • 10.5.2. MEXICO
    • 10.5.3. REST OF LATIN AMERICA
  • 10.6. MIDDLE EAST AND AFRICA
    • 10.6.1. MIDDLE EAST
    • 10.6.2. AFRICA

11. COMPETITIVE LANDSCAPE

  • 11.1. OVERVIEW
  • 11.2. KEY PLAYERS OPERATING IN THE MULTICHANNEL ORDER MANAGEMENT MARKET
  • 11.3. COMPETITIVE SCENARIO
    • 11.3.1. PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS
    • 11.3.2. NEW PRODUCT/SERVICE LAUNCHES AND PRODUCT ENHANCEMENT
    • 11.3.3. MERGERS AND ACQUISITIONS
    • 11.3.4. BUSINESS EXPANSIONS

12. COMPANY PROFILES (Business Overview, Products/ Solutions/ Services Offered, Recent Developments, SWOT Analysis, and MnM View)*

  • 12.1. INTRODUCTION
  • 12.2. IBM
  • 12.3. HCL
  • 12.4. ORACLE
  • 12.5. SALESFORCE
  • 12.6. SAP
  • 12.7. BRIGHTPEARL
  • 12.8. FREESTYLE SOLUTIONS
  • 12.9. LINNWORKS
  • 12.10. SANDERSON
  • 12.11. ZOHO
  • 12.12. BROWNTAPE
  • 12.13. CHANNELGRABBER
  • 12.14. CLOUD COMMERCE PRO
  • 12.15. CONTALOG
  • 12.16. ECOMDASH
  • 12.17. ETAIL SOLUTIONS
  • 12.18. GEEKSELLER
  • 12.19. MANAGEECOM
  • 12.20. PRIMASELLER
  • 12.21. SALESWARP
  • 12.22. SELLERACTIVE
  • 12.23. SELRO
  • 12.24. STITCH LABS
  • 12.25. TRADEGECKO
  • 12.26. UNICOMMERCE
  • 12.27. VINCULUM

*Details on Business Overview, Products/ Solutions/ Services Offered, Recent Developments, SWOT Analysis, and MnM View might not be captured in case of unlisted companies.

13. APPENDIX

  • 13.1. DISCUSSION GUIDE
  • 13.2. KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
  • 13.3. INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE
  • 13.4. AVAILABLE CUSTOMIZATIONS
  • 13.5. RELATED REPORTS
  • 13.6. AUTHOR DETAILS
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