구성 관리 데이터베이스(CMDB) 및 IT 디스커버리 소프트웨어 : 시장 점유율 분석, 업계 동향 및 통계, 성장 예측(2026-2031년)

According to Mordor Intelligence, the configuration management database (CMDB) and IT Discovery Software market size is projected to be USD 5.28 billion in 2025, USD 5.98 billion in 2026, and reach USD 11.78 billion by 2031, growing at a CAGR of 14.52% from 2026 to 2031.

This report is Segmented by Component (Software, and Services), Deployment Mode (On-Premises, Cloud, and Hybrid), Organization Size (Large Enterprises, Small and Medium Enterprises), Application (IT Operations, Security and Compliance, and More), Industry Vertical (BFSI, and More), and Geography. The Market Forecasts are Provided in Terms of Value (USD).

Global Configuration Management Database (CMDB) And IT Discovery Software Market Trends and Insights

Accelerating Shift to Agentless Cloud Discovery Solutions

Agentless discovery is displacing agent-based scanning because it bypasses the overhead of deploying, patching, and securing software on thousands of endpoints, especially short-lived cloud instances. ServiceNow's Yokohama release harvests configuration metadata directly from AWS, Microsoft Azure, and Google Cloud APIs, shrinking discovery latency from hours to minutes. Security teams favor agentless methods that use read-only credentials, minimizing production-system privileges. IBM's integration of Confluent's Apache Kafka event streams enables Configuration Management Database (CMDB) and IT Discovery Software market platforms to ingest real-time configuration events rather than waiting for batch scans. As multi-cloud strategies proliferate, the ability to correlate assets across heterogeneous environments without per-cloud agents is becoming non-negotiable.

Integration of AI-Powered Dependency Mapping and Predictive Analytics

Machine-learning models now infer relationships among configuration items by analyzing network flow, log telemetry, and incident histories, sharply reducing manual topology maintenance. BMC Helix 25.2 added HelixGPT Insight Finder and Post Mortem Analyzer, which consume CMDB data to surface service-health anomalies and recommend topology updates. ServiceNow's Now Assist suggests attributes during data entry, improving data quality. ENISA highlights automated dependency mapping as critical for NIS2-covered operators. As algorithms mature, CMDB impact analysis is transitioning from static tables to probabilistic graphs that quantify cascading-failure risk.

High Cost and Complexity of Enterprise-Scale Implementations

Global CMDB rollouts routinely exceed budgets by up to 100% once integration middleware, data cleansing, and staff training are factored in. Fortune 500 programs can surpass USD 10 million over three years, creating sticker shock for mid-market buyers. Customizing ServiceNow's data model for sector-specific assets, reconciling duplicate items from multiple discovery tools, and federating CMDBs after mergers can extend timelines by years. ISO 20000 provides only high-level guidance, forcing enterprises to develop bespoke blueprints that increase costs and risks.

Other drivers and restraints analyzed in the detailed report include:

1. Regulatory Mandates for Real-Time Configuration Audit Trails
2. Convergence of ITAM, FinOps and ESG Reporting Requirements
3. Persistent Data Quality and Normalization Challenges

For complete list of drivers and restraints, kindly check the Table Of Contents.

Segment Analysis

Services revenue is expanding at a robust 14.92% annual growth rate, outpacing the overall Configuration Management Database (CMDB) and IT Discovery Software markets. This growth is driven by organizations increasingly relying on consultancies to address critical needs such as mapping legacy data to standardized schemas, reconciling duplicate records, and integrating discovery feeds across complex hybrid cloud environments. Managed CMDB-as-a-service offerings, which combine software licenses, infrastructure, and ongoing stewardship, are gaining traction among resource-constrained buyers who seek comprehensive solutions. While software still accounted for 71.45% of the projected 2025 income, the growing reliance on recurring services is now a key factor influencing platform renewal decisions, further solidifying vendor lock-in strategies.

Additionally, professional services are leveraging the increasing demand for integrations to deliver more value-added solutions. For instance, BMC Helix's agentic AI initiates Microsoft Teams swarming sessions directly from incident records, seamlessly embedding CMDB (Configuration Management Database) context into collaboration workflows. This capability enhances operational efficiency and improves incident resolution times. Furthermore, vendors are adopting innovative pricing strategies, such as outcome-based pricing models tied directly to CMDB accuracy metrics. These models transfer performance risks to the providers, incentivizing them to deliver higher-quality services while simultaneously enabling them to stand out in an increasingly competitive market landscape. By aligning pricing with measurable outcomes, vendors not only mitigate risks for their clients but also reinforce their value proposition in the market.

Cloud implementations accounted for 46.83% of the Configuration Management Database (CMDB) and IT Discovery Software market share in 2025, with projections indicating a 15.12% growth rate through 2031. These implementations are increasingly preferred for their ability to scale elastically during periods of high demand, such as during migrations or mergers and acquisitions (M&A) surges, while also relieving organizations of the burden of patching and upgrading systems. Hybrid deployment models are gaining traction among regulated entities, as they allow sensitive data to remain in on-premises repositories while leveraging cloud discovery capabilities for public workloads. However, on-premises installations, while still prevalent in sectors like defense and intelligence, are gradually losing market share in comparison to cloud-based solutions.

ServiceNow's FedRAMP High authorization and the introduction of its Autonomous Workforce solution highlight the growing demand for secure SaaS CMDBs within the federal sector. Similarly, the European Union Agency for Cybersecurity (ENISA) has issued guidance on cloud processing with safeguards, which is driving the adoption of hybrid cloud models across Europe. Buyers now expect multi-cloud discovery capabilities that seamlessly integrate across platforms such as AWS, Azure, Google Cloud, and private stacks. This expectation is reducing tolerance for vendor lock-in, as organizations prioritize flexibility and interoperability in their IT ecosystems.

Geography Analysis

North America captured 38.23% of 2025 revenue due to early ITIL adoption, stringent regulatory requirements, and a high concentration of vendors in the region. In the United States, banks are expediting the implementation of CMDB solutions to comply with Federal Reserve mandates for maintaining comprehensive asset inventories. Meanwhile, Canada's public sector is actively upgrading its asset management systems to enhance the security and efficiency of its digital government platforms. In Mexico, manufacturers focused on exports are increasingly leveraging CMDBs to manage and monitor their operational technology estates effectively, ensuring compliance with international trade standards and operational efficiency.

Asia-Pacific is the fastest-growing region, with a 15.36% CAGR. India's digital-government push mandates asset visibility across ministries, while Japan couples CMDB data with industrial IoT analytics to optimize plant uptime. China emphasizes sovereign technology stacks, spurring domestic CMDB offerings that comply with data-localization rules. South Korea's mobile-first workforce demands CMDB interfaces optimized for field technicians. Regional diversity drives uptake of hybrid architectures that balance cloud scale with residency compliance.

DORA and NIS2 shape Europe's market. Banks and critical infrastructure operators must maintain real-time inventories and dependency maps, which are driving demand for immutable audit trails. The United Kingdom, Germany, and France lead adoption, supported by mature manufacturing and finance sectors. South America, the Middle East, and Africa remain nascent but accelerating as Brazil tightens bank cybersecurity rules and Gulf nations deploy smart-city infrastructure that relies on automated discovery. As these regions mature, the Configuration Management Database (CMDB) and IT Discovery Software market will see localized partnerships emerge to navigate regulatory nuance.

1. ServiceNow, Inc.
2. BMC Software, Inc.
3. International Business Machines Corporation
4. OpenText Corporation
5. Broadcom Inc.
6. Ivanti, Inc.
7. Flexera Software LLC
8. Device42, Inc.
9. SolarWinds Corporation
10. Zoho Corporation Pvt. Ltd. (ManageEngine)
11. Atlassian Corporation
12. Freshworks Inc.
13. Cherwell Software, LLC
14. USU Software AG
15. Matrix42 AG
16. Snow Software AB
17. Lansweeper NV
18. SysAid Ltd.
19. Quest Software Inc.
20. Cloudaware Inc.
21. Armis Security, Inc.
22. Spiceworks, Inc.

Additional Benefits:

• The market estimate (ME) sheet in Excel format
• 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

• 1.1 Study Assumptions and Market Definition
• 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET LANDSCAPE

• 4.1 Market Overview
• 4.2 Market Drivers
  • 4.2.1 Accelerating Shift to Agentless Cloud Discovery Solutions
  • 4.2.2 Integration of AI-Powered Dependency Mapping and Predictive Analytics
  • 4.2.3 Regulatory Mandates for Real-Time Configuration Audit Trails
  • 4.2.4 Convergence of ITAM, FinOps and ESG Reporting Requirements
  • 4.2.5 Rising Cybersecurity Threats Driving Asset Visibility Demand
  • 4.2.6 Vendor Consolidation Enabling End-to-End ITSM Platforms
• 4.3 Market Restraints
  • 4.3.1 High Cost and Complexity of Enterprise-Scale Implementations
  • 4.3.2 Persistent Data Quality and Normalization Challenges
  • 4.3.3 Skills Shortage in ITAM and Configuration Governance
  • 4.3.4 Security Concerns Around Cloud-Hosted Configuration Data
• 4.4 Impact of Macroeconomic Factors on the Market
• 4.5 Industry Value Chain Analysis
• 4.6 Regulatory Landscape
• 4.7 Technological Outlook
• 4.8 Porter's Five Forces Analysis
  • 4.8.1 Bargaining Power of Suppliers
  • 4.8.2 Bargaining Power of Buyers
  • 4.8.3 Threat of New Entrants
  • 4.8.4 Threat of Substitutes
  • 4.8.5 Intensity of Competitive Rivalry

5 MARKET SIZE AND GROWTH FORECASTS (VALUE)

• 5.1 By Component
  • 5.1.1 Software
  • 5.1.2 Services
    • 5.1.2.1 Consulting and Advisory
    • 5.1.2.2 Integration and Deployment
    • 5.1.2.3 Support and Maintenance
• 5.2 By Deployment Mode
  • 5.2.1 On-Premises
  • 5.2.2 Cloud
  • 5.2.3 Hybrid
• 5.3 By Organization Size
  • 5.3.1 Large Enterprises
  • 5.3.2 Small and Medium Enterprises
• 5.4 By Application
  • 5.4.1 IT Operations and Service Management (ITSM)
  • 5.4.2 Security, Risk and Compliance
  • 5.4.3 Asset and Configuration Management
  • 5.4.4 Other Applications
• 5.5 By Industry Vertical
  • 5.5.1 BFSI
  • 5.5.2 IT and Telecom
  • 5.5.3 Healthcare and Life Sciences
  • 5.5.4 Manufacturing
  • 5.5.5 Government and Public Sector
  • 5.5.6 Retail and Consumer Goods
  • 5.5.7 Energy and Utilities
  • 5.5.8 Other Industry Verticals
• 5.6 By Geography
  • 5.6.1 North America
    • 5.6.1.1 United States
    • 5.6.1.2 Canada
    • 5.6.1.3 Mexico
  • 5.6.2 South America
    • 5.6.2.1 Brazil
    • 5.6.2.2 Argentina
    • 5.6.2.3 Rest of South America
  • 5.6.3 Europe
    • 5.6.3.1 United Kingdom
    • 5.6.3.2 Germany
    • 5.6.3.3 France
    • 5.6.3.4 Italy
    • 5.6.3.5 Spain
    • 5.6.3.6 Rest of Europe
  • 5.6.4 Asia-Pacific
    • 5.6.4.1 China
    • 5.6.4.2 Japan
    • 5.6.4.3 India
    • 5.6.4.4 South Korea
    • 5.6.4.5 Rest of Asia-Pacific
  • 5.6.5 Middle East and Africa
    • 5.6.5.1 Middle East
      • 5.6.5.1.1 United Arab Emirates
      • 5.6.5.1.2 Saudi Arabia
      • 5.6.5.1.3 Rest of Middle East
    • 5.6.5.2 Africa
      • 5.6.5.2.1 South Africa
      • 5.6.5.2.2 Egypt
      • 5.6.5.2.3 Rest of Africa

6 COMPETITIVE LANDSCAPE

• 6.1 Market Concentration
• 6.2 Strategic Moves
• 6.3 Market Share Analysis
• 6.4 Company Profiles (includes Global Level Overview, Market Level Overview, Core Segments, Financials as available, Strategic Information, Market Rank/Share, Products and Services, Recent Developments)
  • 6.4.1 ServiceNow, Inc.
  • 6.4.2 BMC Software, Inc.
  • 6.4.3 International Business Machines Corporation
  • 6.4.4 OpenText Corporation
  • 6.4.5 Broadcom Inc.
  • 6.4.6 Ivanti, Inc.
  • 6.4.7 Flexera Software LLC
  • 6.4.8 Device42, Inc.
  • 6.4.9 SolarWinds Corporation
  • 6.4.10 Zoho Corporation Pvt. Ltd. (ManageEngine)
  • 6.4.11 Atlassian Corporation
  • 6.4.12 Freshworks Inc.
  • 6.4.13 Cherwell Software, LLC
  • 6.4.14 USU Software AG
  • 6.4.15 Matrix42 AG
  • 6.4.16 Snow Software AB
  • 6.4.17 Lansweeper NV
  • 6.4.18 SysAid Ltd.
  • 6.4.19 Quest Software Inc.
  • 6.4.20 Cloudaware Inc.
  • 6.4.21 Armis Security, Inc.
  • 6.4.22 Spiceworks, Inc.

7 MARKET OPPORTUNITIES AND FUTURE OUTLOOK

• 7.1 White-Space and Unmet-Need Assessment