통신사업자용 IDaaS(Identity-as-a-Service) : 시장 점유율 분석, 업계 동향 및 통계, 성장 예측(2026-2031년)

According to Mordor Intelligence, the telecom identity-as-a-Service market size is projected to expand from USD 2.14 billion in 2025 and USD 2.84 billion in 2026 to USD 6.89 billion by 2031, registering a CAGR of 19.39% between 2026 to 2031.

This report is Segmented by Component (Solutions, and Services), Deployment (Cloud, On-Premise, and Hybrid), Authentication Type (SMS-Based One-Time Password, Mobile Biometrics, and More), End User (Mobile Network Operators, and More), Industry Vertical (Financial Services, E-Commerce and Retail, Healthcare, and More), and Geography. The Market Forecasts are Provided in Terms of Value (USD).

Global Telecom Identity-as-a-Service Market Trends and Insights

Rising SIM-Swap and Account-Takeover Fraud

Unauthorized SIM-swap cases rose 402% in the first half of 2026 compared with the same period in 2025, according to Cifas. The increase points to the wider use of organized, automated SIM-porting methods rather than isolated phishing attempts. SMS one-time passwords depend on the assumption that a mobile number remains tied to the intended user. That assumption weakens when a fraudster can obtain control of a reassigned or ported SIM. This exposure is making carrier-verified possession checks more relevant to banks, retailers, and digital platforms in the Telecom Identity-as-a-Service Market. It also makes verification at account recovery and high-value transactions more important for organizations that still use SMS as their primary authentication step.

Strong Customer Authentication and Digital-Identity Regulation

Regulation is increasing the need for authentication that does not rely solely on knowledge-based credentials. Regulation (EU) 2024/1183 required every EU member state to provide at least 1 European Digital Identity Wallet by December 6, 2026. The framework also establishes obligations for regulated relying parties to accept the wallet within its implementation timetable. These rules give financial institutions, telecommunications providers, and digital services a clearer reason to modernize identity flows. The Telecom Identity-as-a-Service Market can support this transition when carrier signals complement wallet-based or other strong authentication methods. NHS England's DAPB3051 standard also required full conformance with digital health identity standards by December 31, 2026, reinforcing the importance of verified patient access controls.

Privacy Restrictions on Centralized Subscriber Data

Telecom operators hold valuable subscriber data, but privacy law limits how that data can be reused. Connect Europe stated in its 2025 response to European Data Protection Board guidance that operators could not rely on the GDPR's compatibility provisions for traffic and location data under the current ePrivacy framework. This restricts the use of behavioral and location information in centralized identity models. Providers must therefore rely more heavily on defined signals such as a number match or a SIM-swap flag. Such signals can be useful, but they offer less context than a broader behavioral risk model. The Telecom Identity-as-a-Service Market must expand its use of consent-based and privacy-preserving approaches if it is to use network information more broadly.

Other drivers and restraints analyzed in the detailed report include:

1. Expansion of MNO Identity and Network APIs
2. Cloud Migration Across Telecom Operations
3. Fragmented Cross-Border KYC and Identity Standards

For complete list of drivers and restraints, kindly check the Table Of Contents.

Segment Analysis

Solutions held 71.23% of revenue in 2025, making them the largest component of the Telecom Identity-as-a-Service Market. This category includes number-verification APIs, SIM-swap detection, digital-identity APIs, and silent network authentication products. Enterprises often choose these pre-integrated products because they can introduce carrier-based checks without building individual relationships with operators. A packaged solution also combines API access with workflow controls that can be deployed within existing fraud and customer-access systems. GSMA Open Gateway standardization is narrowing differences in basic API access. As a result, providers are placing greater value on orchestration, risk scoring, consent management, and reporting capabilities related to the network signal.

Services are projected to expand at a 21.61% CAGR from 2026 to 2031. This reflects growing demand for implementation support, carrier relationship management, regulatory advice, and continuous fraud monitoring. Enterprise identity environments often combine several authentication methods, which raises the importance of design and configuration work. Services can help organizations align carrier signals with internal fraud controls, customer-experience requirements, and country-specific compliance obligations. The rise of AI agents also creates a need to design trust controls for nonhuman actors. Prove launched its identity platform in April 2026 to support verification of people, businesses, and AI agents within a unified environment. This requirement can support professional services as buyers test how agent permissions should be verified and monitored.

Cloud deployment accounted for 82.36% of revenue in 2025 and is projected to expand at a 21.73% CAGR through 2031. The segment's scale indicates that many buyers prefer software-delivered identity services over dedicated infrastructure. Cloud systems allow enterprises to invoke verification and authentication functions via APIs without managing local carrier connections. They can also support high transaction volumes across several countries and customer channels. The wider adoption of cloud-native network functions and digital customer journeys drives the Telecom Identity-as-a-Service Market size for cloud delivery. ITU-T Recommendation M.3411 provides a standards-based reference for identity and access management in telecom management networks. This strengthens the case for centralized governance across distributed environments.

On-premise and hybrid deployments continue to serve users with strict data residency, security, or infrastructure requirements. Government agencies, certain financial institutions, and healthcare organizations may retain local controls for regulated data. Hybrid designs are also relevant to operators that manage older virtual network functions alongside 5G cloud-native functions. A common identity policy can cover both environments without requiring immediate replacement of legacy systems. These designs can reduce disruption during modernization, but they may require more integration work than a cloud-first approach. The Telecom Identity-as-a-Service Market continues to include these options because security and regulatory needs are not uniform across verticals. Hybrid deployment is therefore a transition path for many users rather than a universal end state.

Complete Report Scope:

• By Component
  • Solutions
  • Services
• By Deployment
  • Cloud
  • On-Premise
  • Hybrid
• By Authentication Type
  • SMS-Based One-Time Password
  • Mobile Biometrics
  • Multifactor Authentication Token
  • Digital Identity Verification API
  • Number Verification API
  • Silent Network Authentication
  • Other Authentication Types
• By End User
  • Mobile Network Operators
  • Mobile Virtual Network Operators
  • Over-the-Top Service Providers
  • Enterprises
  • Government Agencies
• By Industry Vertical
  • Financial Services
  • E-Commerce and Retail
  • Government and Public Sector
  • Healthcare
  • Media and Entertainment
  • Travel and Hospitality
  • Other Industry Verticals
• By Geography
  • North America
    • United States
    • Canada
    • Mexico
  • South America
    • Brazil
    • Argentina
    • Chile
    • Rest of South America
  • Europe
    • Germany
    • United Kingdom
    • France
    • Italy
    • Spain
    • Rest of Europe
  • Asia-Pacific
    • China
    • Japan
    • India
    • South Korea
    • Australia
    • Rest of Asia-Pacific
  • Middle East
    • United Arab Emirates
    • Saudi Arabia
    • Qatar
    • Rest of Middle East
  • Africa
    • South Africa
    • Egypt
    • Nigeria
    • Rest of Africa

Geography Analysis

North America held 33.12% of revenue in 2025, supported by large enterprise buyers, mature mobile networks, and high fraud exposure. The United States recorded USD 15.9 billion in consumer fraud losses in 2025, which reinforced the need for stronger customer authentication. The region's operators and aggregators are establishing network API services that can be integrated through a single enterprise connection. This makes number verification and SIM-swap detection more accessible to banks, e-commerce firms, and digital platforms. North American revenue leadership also reflects a broad base of cloud software and communications providers. Canada and Mexico are developing related use cases through financial services and government digital identity initiatives.

The implementation of digital identity and privacy rules strongly influences Europe. The European Digital Identity framework requires member states to offer at least 1 wallet by December 2026. This encourages financial institutions, operators, and online services to align authentication infrastructure with common identity requirements. United Kingdom operators launched KYC age-verification and KYC tenure APIs under GSMA Open Gateway in September 2025. Infobip received GSMA Open Gateway certifications for SIM Swap and Number Verification APIs in 2025, supporting interoperability across operator networks. The region's privacy restrictions can limit the use of centralized subscriber data, so consent and compliance design remain central to provider strategy.

Asia-Pacific is projected to expand at a 21.71% CAGR from 2026 to 2031, the fastest rate across geographic segments. The region combines large mobile-first populations, rising use of digital services, and active regulatory development. India and the United Arab Emirates introduced requirements that increase the need for stronger forms of authentication in financial services. The Telecom Identity-as-a-Service Market size in Asia-Pacific is also supported by network API deployments that can serve high-volume digital platforms. South America is an emerging demand area, particularly where network APIs are already processing high transaction volumes. Africa and the Middle East have strong long-term potential because of high mobile usage and national digital identity programs. These regions can benefit when providers adapt identity services to local operator coverage, consent rules, and enterprise technology budgets.

1. Boku, Inc.
2. Infobip Limited
3. Telesign Corporation
4. Sinch AB
5. Twilio Inc.
6. Mobileum Inc.
7. Prove Identity, Inc.
8. Callsign, Inc.
9. 1Kosmos Inc.
10. Trulioo Information Services Inc.
11. Authlete, Inc.
12. Tru.ID Limited
13. IDEMIA France SAS
14. Giesecke+Devrient Mobile Security GmbH
15. Thales Digital Identity and Security France SAS
16. Tyntec Group Limited
17. Mitek Systems, Inc.
18. Route Mobile Limited
19. CM.com N.V.
20. Syniverse Technologies, LLC
21. GMS Global Mobile Solutions Inc.
22. XConnect Global Networks Ltd
23. Cloudcom Communications Corp.
24. Vonage Holdings Corp.

Additional Benefits:

• The market estimate (ME) sheet in Excel format
• 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

• 1.1 Study Assumptions and Market Definition
• 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET LANDSCAPE

• 4.1 Market Overview
• 4.2 Market Drivers
  • 4.2.1 Rising SIM-Swap and Account-Takeover Fraud
  • 4.2.2 Expansion of MNO Identity and Network APIs
  • 4.2.3 Strong Customer Authentication and Digital-Identity Regulation
  • 4.2.4 Cloud Migration Across Telecom Operations
  • 4.2.5 Consent-Based Network Signals for Passwordless Authentication
  • 4.2.6 AI Agent and IoT Identity Provisioning Requirements
• 4.3 Market Restraints
  • 4.3.1 Privacy Restrictions on Centralized Subscriber Data
  • 4.3.2 Fragmented Cross-Border KYC and Identity Standards
  • 4.3.3 MNO and Aggregator Revenue-Sharing Complexity
  • 4.3.4 SIM Recycling and Incomplete Subscriber-Data Accuracy
• 4.4 Impact of Macroeconomic Factors on the Market
• 4.5 Industry Value-Chain Analysis
• 4.6 Technology Outlook
• 4.7 Regulatory Landscape
• 4.8 Porter's Five Forces Analysis
  • 4.8.1 Threat of New Entrants
  • 4.8.2 Bargaining Power of Suppliers
  • 4.8.3 Bargaining Power of Buyers
  • 4.8.4 Threat of Substitutes
  • 4.8.5 Intensity of Competitive Rivalry

5 MARKET SIZE AND GROWTH FORECASTS (VALUE)

• 5.1 By Component
  • 5.1.1 Solutions
  • 5.1.2 Services
• 5.2 By Deployment
  • 5.2.1 Cloud
  • 5.2.2 On-Premise
  • 5.2.3 Hybrid
• 5.3 By Authentication Type
  • 5.3.1 SMS-Based One-Time Password
  • 5.3.2 Mobile Biometrics
  • 5.3.3 Multifactor Authentication Token
  • 5.3.4 Digital Identity Verification API
  • 5.3.5 Number Verification API
  • 5.3.6 Silent Network Authentication
  • 5.3.7 Other Authentication Types
• 5.4 By End User
  • 5.4.1 Mobile Network Operators
  • 5.4.2 Mobile Virtual Network Operators
  • 5.4.3 Over-the-Top Service Providers
  • 5.4.4 Enterprises
  • 5.4.5 Government Agencies
• 5.5 By Industry Vertical
  • 5.5.1 Financial Services
  • 5.5.2 E-Commerce and Retail
  • 5.5.3 Government and Public Sector
  • 5.5.4 Healthcare
  • 5.5.5 Media and Entertainment
  • 5.5.6 Travel and Hospitality
  • 5.5.7 Other Industry Verticals
• 5.6 By Geography
  • 5.6.1 North America
    • 5.6.1.1 United States
    • 5.6.1.2 Canada
    • 5.6.1.3 Mexico
  • 5.6.2 South America
    • 5.6.2.1 Brazil
    • 5.6.2.2 Argentina
    • 5.6.2.3 Chile
    • 5.6.2.4 Rest of South America
  • 5.6.3 Europe
    • 5.6.3.1 Germany
    • 5.6.3.2 United Kingdom
    • 5.6.3.3 France
    • 5.6.3.4 Italy
    • 5.6.3.5 Spain
    • 5.6.3.6 Rest of Europe
  • 5.6.4 Asia-Pacific
    • 5.6.4.1 China
    • 5.6.4.2 Japan
    • 5.6.4.3 India
    • 5.6.4.4 South Korea
    • 5.6.4.5 Australia
    • 5.6.4.6 Rest of Asia-Pacific
  • 5.6.5 Middle East
    • 5.6.5.1 United Arab Emirates
    • 5.6.5.2 Saudi Arabia
    • 5.6.5.3 Qatar
    • 5.6.5.4 Rest of Middle East
  • 5.6.6 Africa
    • 5.6.6.1 South Africa
    • 5.6.6.2 Egypt
    • 5.6.6.3 Nigeria
    • 5.6.6.4 Rest of Africa

6 COMPETITIVE LANDSCAPE

• 6.1 Market Concentration
• 6.2 Strategic Moves
• 6.3 Market Share Analysis
• 6.4 Company Profiles (includes Global Level Overview, Market Level Overview, Core Segments, Financials as available, Strategic Information, Market Rank/Share, Products and Services, Recent Developments)
  • 6.4.1 Boku, Inc.
  • 6.4.2 Infobip Limited
  • 6.4.3 Telesign Corporation
  • 6.4.4 Sinch AB
  • 6.4.5 Twilio Inc.
  • 6.4.6 Mobileum Inc.
  • 6.4.7 Prove Identity, Inc.
  • 6.4.8 Callsign, Inc.
  • 6.4.9 1Kosmos Inc.
  • 6.4.10 Trulioo Information Services Inc.
  • 6.4.11 Authlete, Inc.
  • 6.4.12 Tru.ID Limited
  • 6.4.13 IDEMIA France SAS
  • 6.4.14 Giesecke+Devrient Mobile Security GmbH
  • 6.4.15 Thales Digital Identity and Security France SAS
  • 6.4.16 Tyntec Group Limited
  • 6.4.17 Mitek Systems, Inc.
  • 6.4.18 Route Mobile Limited
  • 6.4.19 CM.com N.V.
  • 6.4.20 Syniverse Technologies, LLC
  • 6.4.21 GMS Global Mobile Solutions Inc.
  • 6.4.22 XConnect Global Networks Ltd
  • 6.4.23 Cloudcom Communications Corp.
  • 6.4.24 Vonage Holdings Corp.

7 MARKET OPPORTUNITIES AND FUTURE OUTLOOK

• 7.1 White-Space and Unmet-Need Assessment