통신 과금 수익 관리 : 시장 점유율 분석, 업계 동향 및 통계, 성장 예측(2026-2031년)

According to Mordor Intelligence, telecom billing revenue management market size in 2026 is estimated at USD 24.43 billion, growing from 2025 value of USD 22.15 billion with 2031 projections showing USD 39.96 billion, growing at 10.28% CAGR over 2026-2031.

This report is Segmented by Deployment (On-Premise and Cloud/SaaS), Type (Software and Service), Operator (Mobile Operator, Internet Service Provider, and MVNO/MVNE), and Geography.

Global Telecom Billing Revenue Management Market Trends and Insights

Growing Number of Cellular or Mobile Subscribers

The exponential growth in mobile subscribers, particularly in emerging markets, is fundamentally reshaping billing system requirements beyond traditional voice and SMS models. Asia Pacific's mobile subscriber base reached 1.8 billion in 2024, with 5G connections projected to grow significantly by 2030, creating unprecedented billing complexity for operators managing hybrid 2G-5G customer portfolios. This subscriber surge drives demand for real-time charging systems capable of processing millions of micro-transactions per second, particularly as operators launch IoT services requiring granular usage-based billing. For instance, India's implementation of anti-fraud measures that reduced spoofed calls by 90% demonstrates how subscriber growth necessitates sophisticated revenue assurance capabilities. The challenge extends beyond volume to service diversity, where a single subscriber might simultaneously consume mobile broadband, edge computing, and network API services, each requiring distinct billing logic. The billing infrastructure investment required to support this growth represents a fundamental shift from periodic batch processing to continuous real-time revenue management.

Growing Complexities in Revenue Sharing Across the Telecom Ecosystem

Revenue sharing complexity has evolved from simple interconnect agreements to intricate multi-party ecosystems involving cloud providers, content partners, and API developers. The emergence of network API monetization through platforms like Aduna, where AT&T, T-Mobile, and Verizon collaborate to standardize 5G capabilities, creates new revenue-sharing models that traditional billing systems cannot accommodate. These partnerships require real-time revenue allocation across multiple stakeholders, with settlement periods measured in minutes rather than months. The complexity deepens with 5G network slicing, where enterprise customers purchase dedicated network resources that must be billed based on performance guarantees and usage patterns across multiple network domains. For example, Ericsson's collaboration with major operators to create a global network API platform highlights how revenue sharing now extends beyond traditional telecom boundaries into software-as-a-service models. The billing systems must now support dynamic revenue allocation algorithms that adjust in real-time based on service performance, usage patterns, and contractual terms across multiple parties.

Presence of Stringent Telecom Regulations

Regulatory compliance costs are creating significant headwinds for billing system investments, particularly as operators navigate conflicting requirements across multiple jurisdictions. The EU AI Act's implementation through 2027 imposes substantial compliance burdens on telecom operators deploying AI-powered billing systems, with penalties reaching 4% of global annual revenue for non-compliance. European operators face additional complexity from the Electronic Communications Code's harmonized termination rates, requiring billing system modifications to accommodate EUR 0.2 per minute mobile call rates by 2024. For instance, India's Personal Data Law creates compliance costs that directly impact billing system architecture and data processing capabilities, forcing operators to implement additional security layers and audit trails. These regulations often conflict with operational efficiency goals, forcing operators to choose between compliance and innovation. The cumulative effect constrains billing system modernization budgets as operators allocate resources to regulatory compliance rather than revenue-generating capabilities.

Other drivers and restraints analyzed in the detailed report include:

1. Cloud-native BSS transformations by Tier-1 CSPs
2. Expansion of private 5G and campus networks
3. Legacy OSS/BSS integration complexity

For complete list of drivers and restraints, kindly check the Table Of Contents.

Segment Analysis

On-premises deployments maintained 62.10% market share in 2025, reflecting operators' continued preference for direct control over mission-critical billing infrastructure. However, cloud deployments are experiencing 13.12% CAGR through 2031, driven by operators seeking to reduce capital expenditure and accelerate time-to-market for new services. The deployment divide reflects fundamental differences in operator priorities, where established carriers prioritize security and regulatory compliance while emerging operators focus on operational agility and cost efficiency. For instance, M1 Singapore's implementation of Amdocs' cloud-native charging platform demonstrates how operators can achieve both scalability and security through carefully architected cloud solutions.

The cloud migration trend is accelerating as vendors introduce hybrid deployment models that address security concerns while delivering cloud benefits. Material cost inflation in data center equipment has made cloud deployments increasingly attractive, as operators can avoid capital expenditure cycles while accessing the latest-generation infrastructure. The deployment choice increasingly depends on regulatory requirements, with European operators favoring on-premises solutions due to data sovereignty concerns, while Asian operators embrace cloud deployments for rapid market expansion. This segmentation will likely converge toward hybrid models as cloud security capabilities mature and regulatory frameworks adapt to cloud-native architectures.

Complete Report Scope:

• By Deployment
  • On-premise
  • Cloud/SaaS
• By Type
  • Software
  • Services
• By Operator
  • Mobile Operator
  • Internet Service Provider
  • MVNO/MVNE
• By Geography
  • North America
    • United States
    • Canada
    • Mexico
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Europe
    • Germany
    • United Kingdom
    • France
    • Russia
    • Rest of Europe
  • Asia-Pacific
    • China
    • India
    • Japan
    • Rest of Asia-Pacific
  • Middle East and Africa
    • Middle East
      • Saudi Arabia
      • Turkey
      • United Arab Emirates
      • Rest of Middle East
    • Africa
      • South Africa
      • Nigeria
      • Rest of Africa

Geography Analysis

North America maintained 34.95% market share in 2025, driven by mature infrastructure investments and regulatory stability that encourage billing system modernization. The region's market leadership reflects operators' willingness to invest in advanced billing capabilities, with Verizon's USD 20 billion acquisition of Frontier Communications demonstrating the scale of infrastructure consolidation driving billing system requirements. For instance, AT&T has implemented comprehensive digital transformations, with Oracle Cloud ERP and EPM deployments enabling more sophisticated revenue management capabilities. The United States dominates regional growth through 5G network API initiatives and private network deployments, while Canada and Mexico contribute through fiber infrastructure expansion and regulatory modernization efforts. However, growth is moderating as market saturation limits subscriber expansion and operators focus on optimizing existing infrastructure rather than expanding capacity.

Asia Pacific emerges as the fastest-growing region with 12.51% CAGR through 2031, fueled by aggressive digitalization initiatives and regulatory reforms that accelerate billing system modernization. China's three major operators, China Mobile, China Unicom, and China Telecom, collectively generated over CNY 1.6 trillion (USD 240 billion) in revenue during 2024, with significant investments in cloud-native billing platforms and AI-powered revenue optimization Sohu. For instance, China Mobile's intelligent operations management system demonstrates the region's leadership in AI-driven billing optimization. India's telecom sector demonstrates the region's transformation potential, with operators implementing tariff increases to fund 5G infrastructure while deploying advanced fraud prevention systems. Japan contributes through enterprise 5G deployments and network slicing innovations that require sophisticated billing capabilities.

South America presents emerging opportunities driven by fiber infrastructure expansion and regulatory modernization, with Brazil leading regional growth through operator consolidation and technology upgrades. For example, Millicom's 2024 revenue reached USD 5.80 billion, with strong growth in postpaid subscribers driving billing system requirements across multiple Latin American markets. Europe faces mixed growth prospects due to regulatory compliance costs under the EU AI Act and Electronic Communications Code, constraining billing system investment budgets. However, the region benefits from advanced 5G deployments and network API initiatives that create new revenue opportunities. The Middle East and Africa present emerging opportunities, with operators like Omantel completing comprehensive digital transformations that modernize billing infrastructure.

1. Amdocs
2. Netcracker Technology
3. CSG Systems International
4. Oracle
5. Ericsson
6. Huawei
7. Nokia
8. SAP SE
9. Comarch
10. Optiva
11. Enghouse Networks
12. Sterlite Technologies
13. Intracom Telecom
14. Subex
15. MIND CTI
16. Openet (Amdocs Digital)
17. Hansen Technologies
18. Zuora
19. BillingPlatform
20. Rev.io

Additional Benefits:

• The market estimate (ME) sheet in Excel format
• 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

• 1.1 Study Assumptions and Market Definition
• 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET LANDSCAPE

• 4.1 Market Overview
• 4.2 Market Drivers
  • 4.2.1 Growing Number of Cellular or Mobile Subscribers
  • 4.2.2 Growing Complexities in Revenue Sharing Across the Telecom Ecosystem
  • 4.2.3 Cloud-native BSS transformations by Tier-1 CSPs
  • 4.2.4 Expansion of private 5G and campus networks
  • 4.2.5 Rise of Gen-AI-based hyper-personalised tariffs
  • 4.2.6 Telco fintech-style "super-app" monetisation
• 4.3 Market Restraints
  • 4.3.1 Presence of Stringent Telecom Regulations
  • 4.3.2 Legacy OSS/BSS integration complexity
  • 4.3.3 Scarcity of real-time billing talent
  • 4.3.4 Emerging data-sovereignty compliance costs
• 4.4 Value/Supply-Chain Analysis
• 4.5 Regulatory Landscape
• 4.6 Technological Outlook
• 4.7 Porters Five Forces Analysis
  • 4.7.1 Bargaining Power of Buyers/Consumers
  • 4.7.2 Bargaining Power of Suppliers
  • 4.7.3 Threat of New Entrants
  • 4.7.4 Threat of Substitutes
  • 4.7.5 Intensity of Competitive Rivalry
• 4.8 COVID-19 and Poly-Crisis Impact Assessment
• 4.9 Investment Analysis (CAPEX and VC Funding)

5 MARKET SIZE AND GROWTH FORECASTS (VALUE)

• 5.1 By Deployment
  • 5.1.1 On-premise
  • 5.1.2 Cloud/SaaS
• 5.2 By Type
  • 5.2.1 Software
  • 5.2.2 Services
• 5.3 By Operator
  • 5.3.1 Mobile Operator
  • 5.3.2 Internet Service Provider
  • 5.3.3 MVNO/MVNE
• 5.4 By Geography
  • 5.4.1 North America
    • 5.4.1.1 United States
    • 5.4.1.2 Canada
    • 5.4.1.3 Mexico
  • 5.4.2 South America
    • 5.4.2.1 Brazil
    • 5.4.2.2 Argentina
    • 5.4.2.3 Rest of South America
  • 5.4.3 Europe
    • 5.4.3.1 Germany
    • 5.4.3.2 United Kingdom
    • 5.4.3.3 France
    • 5.4.3.4 Russia
    • 5.4.3.5 Rest of Europe
  • 5.4.4 Asia-Pacific
    • 5.4.4.1 China
    • 5.4.4.2 India
    • 5.4.4.3 Japan
    • 5.4.4.4 Rest of Asia-Pacific
  • 5.4.5 Middle East and Africa
    • 5.4.5.1 Middle East
      • 5.4.5.1.1 Saudi Arabia
      • 5.4.5.1.2 Turkey
      • 5.4.5.1.3 United Arab Emirates
      • 5.4.5.1.4 Rest of Middle East
    • 5.4.5.2 Africa
      • 5.4.5.2.1 South Africa
      • 5.4.5.2.2 Nigeria
      • 5.4.5.2.3 Rest of Africa

6 COMPETITIVE LANDSCAPE

• 6.1 Market Concentration
• 6.2 Strategic Moves
• 6.3 Market Share Analysis
• 6.4 Company Profiles (includes Global level Overview, Market level overview, Core Segments, Financials as available, Strategic Information, Market Rank/Share for key companies, Products and Services, and Recent Developments)
  • 6.4.1 Amdocs
  • 6.4.2 Netcracker Technology
  • 6.4.3 CSG Systems International
  • 6.4.4 Oracle
  • 6.4.5 Ericsson
  • 6.4.6 Huawei
  • 6.4.7 Nokia
  • 6.4.8 SAP SE
  • 6.4.9 Comarch
  • 6.4.10 Optiva
  • 6.4.11 Enghouse Networks
  • 6.4.12 Sterlite Technologies
  • 6.4.13 Intracom Telecom
  • 6.4.14 Subex
  • 6.4.15 MIND CTI
  • 6.4.16 Openet (Amdocs Digital)
  • 6.4.17 Hansen Technologies
  • 6.4.18 Zuora
  • 6.4.19 BillingPlatform
  • 6.4.20 Rev.io

7 MARKET OPPORTUNITIES AND FUTURE OUTLOOK

• 7.1 White-space and Unmet-Need Assessment