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팀 협업 툴 시장 : 성장, 동향, COVID-19의 영향, 예측(2021-2026년)

Team Collaboration Tools Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)

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발행일 2022년 01월 상품코드 989408
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팀 협업 툴 시장 : 성장, 동향, COVID-19의 영향, 예측(2021-2026년) Team Collaboration Tools Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
발행일 : 2022년 01월 페이지 정보 : 영문

본 상품은 영문 자료로 한글과 영문 목차에 불일치하는 내용이 있을 경우 영문을 우선합니다. 정확한 검토를 위해 영문목차를 참고해주시기 바랍니다.

팀 협업 툴 시장 규모는 예측기간(2021-2026년) 동안 18%의 연평균 복합 성장률(CAGR)로 확대될 것으로 예측됩니다. 팀 협업 툴을 사용하면 전문 프로젝트에서의 공동작업이 더 편안하고 빠르게 됩니다. 피드백 및 승인 프로세스 큐를 줄이고 실시간 커뮤니케이션을 가능하게 합니다. 팀 협업이 다루는 영역은 커뮤니케이션, 프로젝트 및 작업 관리, 파일 공유의 효율적인 수단입니다.

인공지능 개발과 팀 협업 툴과의 통합에 의해 조직내 자동화와 커뮤니케이션 개선을 실현하는데 있어서 보다 높은 수요가 창출될 것으로 예상됩니다. 대부분의 조직은 인공지능의 중요한 팀 이점으로서 생산성 향상과 가치 높은 작업에 대한 집중을 기대하고 있습니다.

AI는 팀 협업 툴과 함께 작업 패턴과 행동에 따라 가장 관련성이 높은 메시지를 필터링해서 강조 표시하고, 메일 컨텐츠를 이해하며, 지능적인 응답을 제안하고, 음성 명령에 따라 메일을 입력하며, 실수를 수정하고, 관련 파일을 획득하여 조직 효율을 촉진할 수 있습니다.

세계의 팀 협업 툴(Team Collaboration Tools) 시장에 대해 조사했으며, 시장 개요, 전개 유형별·조직 규모별·지역별 동향, 시장 진출기업 프로파일 등의 정보를 정리하여 전해드립니다.


제1장 서론

제2장 조사 방법

제3장 개요

제4장 시장 역학

  • 시장 개요
  • 시장 추진력
    • 작업을 원활하고 신속하게 하기 위한 툴의 필요성 증대
    • 팀 협업 툴 제공의 지속적 혁신
  • 시장 억제요인
    • 컴플라이언스와 거버넌스 문제
  • Porter의 산업 분석
  • 업계에서의 COVID-19 평가

제5장 시장 세분화

  • 전개 유형별
    • 클라우드
    • 온프레미스
  • 조직 규모별
    • 중소기업
    • 대기업
  • 지역별
    • 북미
    • 유럽
    • 아시아태평양
    • 라틴아메리카
    • 중동 및 아프리카

제6장 경쟁 구도

  • 기업 개요
    • Microsoft Corporation
    • Slack Technologies Inc.
    • Atlassian Corporation PLC
    • Smartsheet Inc.
    • Asana Inc.
    • Huddle(Ninian Solutions Limited)
    • TigerConnect Inc.
    • Wrike Inc.
    • Symphony Communication Services LLC
    • Cybozu Inc.

제7장 투자 분석

제8장 시장 기회와 동향

LSH 21.03.02

The team collaboration tools market is expected to register a CAGR of 18%, over the forecast period (2021-2026). Team collaboration tools make working together on professional projects more comfortable and faster. It reduces queue in feedback and approval processes and allows for real-time communication. The areas that team collaboration tackles are for efficient means of communication, project and task management, and file sharing.

Key Highlights

  • The development of Artificial Intelligence and its integration with team collaboration tools are expected to create higher demand, in achieving automation and improved communication within an organization. Most organizations expect increased productivity and focus on high-value tasks, as significant team benefits of Artificial Intelligence.
  • AI, along with team collaboration tools, can filter and highlight the most relevant messages according to work pattern and behavior, understand email content, propose intelligent response, and type emails based on voice commands, correct mistakes, and include related files, which can boost the organization's efficiency.
  • The latest technological advancements in team collaboration tools include analyzation of information and data from different sources and connecting them, schedule meetings with relevant people at a time convenient for everyone, and also can be used for reminding workers of a meeting and join automatically via face recognition when the meeting starts.
  • The outbreak of COVID-19 is expected to increase the usage of team collaboration tools. Due to lockdown, many organizations are promoting the usage of team collaboration tools as employees tend to work from home during the crisis. Microsoft Teams, a team collaboration software from Microsoft, witnessed a 40% increase in demand due to the adjustment of the businesses to remote work. Microsoft launched new Teams features, which are designed to improve remote meetings, as they become the default work mode rather than the pre-pandemic exception. In the week from March 11 to March 18, 2020, Microsoft Teams witnessed 12 million new users using its service on a daily basis.

Key Market Trends

The Outbreak of COVID-19 is Expected to Increase the Usage of Team Collaboration Tools

  • With the outbreak of COVID-19 in various countries, globally, many governments, including the United States, major European countries, and the Asia-Pacific countries ( like China, India, and Singapore), announced lockdown to curb the virus. This resulted in many organizations and educational institutions promoting the usage of team collaboration tools, as employees and students are working from home during the crisis.
  • Microsoft Teams, a team collaboration software from Microsoft, witnessed a 40% increase in demand, due to adjustment of the businesses to remote work and school closures, which required the adoption of e-learning techniques. The company even launched new Teams features that are designed to improve remote meetings, as Teams has become the default work mode, rather than the pre-pandemic exception. In the week from March 11 to March 18, 2020, Microsoft Teams witnessed 12 million new users using its service on a daily basis.
  • With millions of people now suddenly working from home because of COVID-19's impact, team collaboration tools are witnessing considerable spikes in demand. Microsoft revealed its Microsoft Teams' collaboration, and its communication service has seen a 775% increase in monthly users in Italy, where social-distancing measures or shelter-in-place orders have been enforced. Moreover, companies, such as Ernst & Young, SAP, Continental AG, and Accenture, which together have over 440,000 employees are using Microsoft Teams.

North America is Expected to Hold a Significant Share

  • North America is expected to hold a significant market share, due to the increasing adoption of team collaboration tools by enterprises that offer enhanced features, such as web conferencing, communication, and coordination tools, and collaboration portals, which are expected to create a positive impact in the region.
  • Moreover, the surge in the adoption of web conferences among enterprises, owing to increasing demand for visual meetings, which saves traveling time for organizations, growing user comfort, and rising access to high-quality internet connections are other factors that drive the market in this region.
  • Major companies of the team collaboration tools market, such as Microsoft Corporation and Slack Technologies Inc., who occupy the majority of the share in the market, are based out of the United States. Additionally, the region is witnessing the majority of technological advancements with the deployment of Artificial Intelligence in certain team collaborative software.
  • The United States witnessed the highest number of patients affected by COVID-19, in March 2020. Therefore, this is another factor for the massive surge in the usage of team collaboration tools, due to the lockdowns imposed in various states of the country.

Competitive Landscape

The team collaboration tools market is moderately consolidated. The top players in the market occupy the majority of the market share. Additionally, existing players already have their customer base who generally do not switch to new players, and new players do face immense competition from the already established players in the market studied. Some of the key players include Microsoft Corporation, Slack Technologies Inc., Asana Inc., and Smartsheet Inc.

  • March 2020 - The iOS and Android versions of the Microsoft Teams App were both updated with new features that are likely to enhance the functionality and usability of all users. The new update includes the capability to switch on live captions, while on a group call or meeting. The user can insert an option to add music when public switched telephone network callers are on hold, and support for tone alerts and vibration for incoming calls received while undergoing another call.
  • December 2019 - SiriusXM, which is one of the largest audio entertainment companies, was rolling out Slack companywide. The company started to use Slack as part of its audio production, event management, and marketing, to bring together people and applications. The introduction of Slack as SiriusXM's choice of technology and productivity tools is part of the company's strategy to integrate its geographically diverse workforce.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support



  • 1.1 Study Deliverables
  • 1.2 Study Assumptions
  • 1.3 Scope of the Study




  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Increasing Need for Tools to Make Work Seamless and Agile
    • 4.2.2 Continuous Innovation in Team Collaborative Tool Offerings
  • 4.3 Market Restraints
    • 4.3.1 Compliance and Governance Issues
  • 4.4 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.4.1 Threat of New Entrants
    • 4.4.2 Bargaining Power of Buyers/Consumers
    • 4.4.3 Bargaining Power of Suppliers
    • 4.4.4 Threat of Substitute Products
    • 4.4.5 Intensity of Competitive Rivalry
  • 4.5 Assessment of COVID-19 on the Industry


  • 5.1 Type of Deployment
    • 5.1.1 Cloud
    • 5.1.2 On-premise
  • 5.2 Organization Size
    • 5.2.1 Small and Medium Enterprises
    • 5.2.2 Large Enterprises
  • 5.3 Geography
    • 5.3.1 North America
      • United States
      • Canada
    • 5.3.2 Europe
      • Germany
      • United Kingdom
      • France
      • Rest of Europe
    • 5.3.3 Asia Pacific
      • India
      • China
      • Japan
      • Rest of Asia Pacific
    • 5.3.4 Latin America
      • Brazil
      • Argentina
      • Rest of Latin America
    • 5.3.5 Middle East and Africa
      • United Arab Emirates
      • Saudi Arabia
      • Africa
      • Rest of Middle East and Africa


  • 6.1 Company Profiles
    • 6.1.1 Microsoft Corporation
    • 6.1.2 Slack Technologies Inc.
    • 6.1.3 Atlassian Corporation PLC
    • 6.1.4 Smartsheet Inc.
    • 6.1.5 Asana Inc.
    • 6.1.6 Huddle (Ninian Solutions Limited)
    • 6.1.7 TigerConnect Inc.
    • 6.1.8 Wrike Inc.
    • 6.1.9 Symphony Communication Services LLC
    • 6.1.10 Cybozu Inc.



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