세계의 기업 CCM(고객 커뮤니케이션 관리) 시장 : 고객 이탈률을 관리할 필요성 상승이 시장 성장을 촉진

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세계의 기업 CCM(고객 커뮤니케이션 관리) 시장에 대해 조사했으며, 현재 시장 동향, 주요 시장 기회, 수요 분석과 예측, 각 부문·지역별 시장 분석과 예측 및 주요 기업 개요 등을 제공합니다.

제1장 주요 요약

제2장 시장 개요

• 시장 커버리지/분류
• 시장 정의/범위/제한

제3장 주요 시장 동향

• 시장에 영향을 미치는 주요 동향
• 제품 혁신/개발 동향
• 주요 성공요인

제4장 팬데믹 위기와 경제 감속의 영향 분석

• IT 업계에 대한 위기의 영향(SARS/2008년 불황/COVID-19 등)
• 현재 경제 예측과 GDP에 대한 예상되는 영향
• 향후 시장 영향 동향
• 회복 시나리오(기업 CCM 시장에 대한 단기/중기/장기적 영향)

제5장 시장 구조 분석

• 시장 분석 : 기업 계층별
• 시장 집중률
• 주요 기업의 시장 점유율 분석
• 시장 지위 분석
  • 지역 발자국 : 기업별
  • 제품 발자국 : 기업별
  • 채널 발자국 : 기업별

제6장 세계의 기업 CCM 시장 수요(금액 기준·수량 기준) 분석과 예측

• 과거 시장 분석
• 현재 및 향후 시장 예측
  • 전년대비 성장 동향 분석

제7장 시장 배경

• 거시경제적 요인
  • 세계적인 ICT 지출
  • 세계의 GDP 성장 전망
  • 세계의 기업 애플리케이션 소프트웨어 시장
• 예측요인 : 관련성과 영향
  • 기업 CCM 솔루션 프로바이더 성장률 실적
  • 산업의 성장
  • 다양한 업계의 기업 CCM 이용 확대
• 밸류체인
• 시장 역학
  • 성장 촉진요인
  • 성장 억제요인
  • 시장 기회 분석

제8장 세계의 기업 CCM 시장 분석과 예측 : 솔루션별

• 서론/주요 조사 결과
• 과거 시장 분석 : 솔루션별
• 현재 및 향후 시장 분석과 예측 : 솔루션별
  • 기업 고객 커뮤니케이션 관리(CCM) 플랫폼
  • 서비스
• 시장 매력 분석 : 솔루션별

제9장 세계의 기업 CCM 시장 분석과 예측 : 전개별

• 서론/주요 조사 결과
• 과거 시장 분석 : 전개별
• 현재 및 향후 시장 분석과 예측 : 전개별
  • 클라우드
  • 온프레미스
• 시장 매력 분석 : 전개별

제10장 세계의 기업 CCM 시장 분석과 예측 : 기업 규모별

• 서론/주요 조사 결과
• 과거 시장 분석 : 기업 규모별
• 현재 및 향후 시장 분석과 예측 : 기업 규모별
  • 중소기업
  • 대기업
• 시장 매력 분석 : 기업 규모별

제11장 세계의 기업 CCM 시장 분석과 예측 : 업계별

• 서론/주요 조사 결과
• 과거 시장 분석 : 업계별
• 현재 및 향후 시장 분석과 예측 : 업계별
  • BFSI
  • IT·통신
  • 제조
  • 소매
  • 에너지와 유틸리티
  • 정부
  • 기타
• 시장 매력 분석 : 업계별

제12장 세계의 기업 CCM 시장 분석과 예측 : 지역별

• 서론/주요 조사 결과
• 과거 시장 분석 : 지역별
• 현재 시장 분석과 예측 : 지역별
  • 북미
  • 라틴아메리카
  • 유럽
  • 동아시아
  • 남아시아 및 태평양
  • 중동 및 아프리카(MEA)
• 시장 매력 분석 : 지역별

제13장 북미의 기업 CCM 시장 분석 및 예측

• 서론/주요 조사 결과
• 과거 시장 분석 : 시장 분류별
• 시장 예측 : 시장 분류별
  • 국가별
  • 솔루션별
  • 전개별
  • 기업 규모별
  • 업계별
• 시장 매력 분석
  • 국가별
  • 솔루션별
  • 전개별
  • 기업 규모별
  • 업계별
• 시장 동향
• 주요 시장 진출 기업 : 강도 매핑
• 성장 촉진요인·억제요인 : 영향 분석

제14장 라틴아메리카의 기업 CCM 시장 분석 및 예측

제15장 유럽의 기업 CCM 시장 분석 및 예측

제16장 동아시아의 기업 CCM 시장 분석 및 예측

제17장 남아시아 및 태평양의 기업 CCM 시장 분석 및 예측

제18장 중동 및 아프리카의 기업 CCM 시장 분석 및 예측

제19장 주요 국가의 분석 : 기업 CCM 시장 분석과 예측

• 미국 시장
  • 시장 동향 분석과 예측 : 시장 분류별
• 캐나다 시장
• 브라질 시장
• 멕시코 시장
• 영국 시장
• 독일 시장
• 프랑스 시장
• 스페인 시장
• 이탈리아 시장
• 베네룩스 국가 시장
• 러시아 시장
• 중국 시장
• 일본 시장
• 한국 시장
• 인도 시장
• 태국 시장
• 인도네시아 시장
• 말레이시아 시장
• 오세아니아 시장
• GCC 국가 시장
• 터키 시장
• 남아프리카공화국 시장

제20장 경쟁 분석

• 경쟁 대시보드
• 경쟁 벤치마크
• 가격 분석 : 경쟁별
• 경쟁 Deep Dive
  • Newgen Software Technologies Limited
  • Adobe systems, Inc.
  • Cincom Systems, Inc.
  • Doxee S.p.A.
  • OpenText Corp.
  • Oracle Corporation
  • Pitney Bowes, Inc.
  • Xerox Corporation
  • ISIS Papyrus Europe AG
  • Crawford Technologies

제21장 가정과 두문자어

제22장 조사 방법

List of Tables

• Table 01: Global Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Solution, 2015-2019
• Table 02: Global Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Solution, 2020-2030
• Table 03: Global Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Deployment, 2015-2030
• Table 04: Global Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Enterprise Size, 2015-2030
• Table 05: Global Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Industry, 2015-2030
• Table 06: Global Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Region, 2015-2030
• Table 07: North America Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Solution, 2015-2030
• Table 08: North America Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Deployment, 2015-2030
• Table 09: North America Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Enterprise Size, 2015-2030
• Table 10: North America Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Industry, 2015-2030
• Table 11: North America Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Country, 2015-2030
• Table 12: Latin America Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Solution, 2015-2030
• Table 13: Latin America Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Deployment, 2015-2030
• Table 14: Latin America Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Enterprise Size, 2015-2030
• Table 15: Latin America Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Industry, 2015-2030
• Table 16: Latin America Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Country, 2015-2030
• Table 17: Europe Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Solution, 2015-2030
• Table 18: Europe Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Deployment, 2015-2030
• Table 19: Europe Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Enterprise Size, 2015-2030
• Table 20: Europe Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Industry, 2015-2030
• Table 21: Europe Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Country, 2015-2030
• Table 22: East Asia Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Solution, 2015-2030
• Table 23: East Asia Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Deployment, 2015-2030
• Table 24: East Asia Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Enterprise Size, 2015-2030
• Table 25: East Asia Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Industry, 2015-2030
• Table 26: East Asia Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Country, 2015-2030
• Table 27: South Asia & Pacific Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Solution, 2015-2030
• Table 28: South Asia & Pacific Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Deployment, 2015-2030
• Table 29: South Asia & Pacific Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Enterprise Size, 2015-2030
• Table 30: South Asia & Pacific Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Industry, 2015-2030
• Table 31: South Asia & Pacific Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Country, 2015-2030
• Table 32: Middle East & Africa Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Solution, 2015-2030
• Table 33: Middle East & Africa Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Deployment, 2015-2030
• Table 34: Middle East & Africa Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Enterprise Size, 2015-2030
• Table 35: Middle East & Africa Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Industry, 2015-2030
• Table 36: Middle East & Africa Enterprise Customer Communications Management Market Size (US$ Mn) Forecast by Region, 2015-2030

List of Figures

• Figure 01: Global Enterprise Customer Communications Management Market Size (US$ Mn) and Y-o-Y Growth Rate from 2020 - 2030
• Figure 02: Global Enterprise Customer Communications Management Market Size and Y-o-Y Growth Rate from 2020 - 2030
• Figure 03: Worldwide ICT Spending
• Figure 04: Historical GDP Growth
• Figure 05: Global Enterprise Customer Communications Management Market Value (US$ Mn), 2015-2019
• Figure 06: Global Enterprise Customer Communications Management Market Value (US$ Mn), 2020-2030
• Figure 07: Global Enterprise Customer Communications Management Market: Market Share Analysis by Solution - 2020-2030
• Figure 08: Global Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Solution, 2020-2030
• Figure 09: Global Enterprise Customer Communications Management Market: Market Attractiveness by Solution
• Figure 10: Global Enterprise Customer Communications Management Market: Market Share Analysis by Deployment - 2020-2030
• Figure 11: Global Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Deployment, 2020-2030
• Figure 12: Global Enterprise Customer Communications Management Market: Market Attractiveness by Deployment
• Figure 13: Global Enterprise Customer Communications Management Market: Market Share Analysis by Enterprise Size - 2020-2030
• Figure 14: Global Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Enterprise Size, 2020-2030
• Figure 15: Global Enterprise Customer Communications Management Market: Market Attractiveness by Enterprise Size
• Figure 16: Global Enterprise Customer Communications Management Market: Market Share Analysis by Industry - 2020-2030
• Figure 17: Global Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Industry, 2020-2030
• Figure 18: Global Enterprise Customer Communications Management Market: Market Attractiveness by Industry
• Figure 19: Global Enterprise Customer Communications Management Market: Market Share Analysis by Region - 2020-2030
• Figure 20: Global Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Region, 2020-2030
• Figure 21: North America Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 22: Latin America Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 23: Europe Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 24: East Asia Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 25: South Asia & Pacific Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 26: Middle East & Africa Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 27: Global Enterprise Customer Communications Management Market: Market Attractiveness by Region
• Figure 28: North America Enterprise Customer Communications Management Market Value (US$ Mn), 2015-2019
• Figure 29: North America Enterprise Customer Communications Management Market Value (US$ Mn), 2020-2030
• Figure 30: North America Enterprise Customer Communications Management Market: Market Share Analysis by Solution - 2020-2030
• Figure 31: North America Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Solution, 2020-2030
• Figure 32: North America Enterprise Customer Communications Management Market: Market Attractiveness by Solution
• Figure 33: North America Enterprise Customer Communications Management Market: Market Share Analysis by Deployment - 2020-2030
• Figure 34: North America Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Deployment, 2020-2030
• Figure 35: North America Enterprise Customer Communications Management Market: Market Attractiveness by Deployment
• Figure 36: North America Enterprise Customer Communications Management Market: Market Share Analysis by Enterprise Size - 2020-2030
• Figure 37: North America Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Enterprise Size, 2020-2030
• Figure 38: North America Enterprise Customer Communications Management Market: Market Attractiveness by Enterprise Size
• Figure 39: North America Enterprise Customer Communications Management Market: Market Share Analysis by Industry - 2020-2030
• Figure 40: North America Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Industry, 2020-2030
• Figure 41: North America Enterprise Customer Communications Management Market: Market Attractiveness by Industry
• Figure 42: North America Enterprise Customer Communications Management Market: Market Share Analysis by Country - 2020-2030
• Figure 43: North America Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Country, 2020-2030
• Figure 44: U.S. Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 45: Canada Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 46: North America Enterprise Customer Communications Management Market: Market Attractiveness by Country
• Figure 47: Latin America Enterprise Customer Communications Management Market Value (US$ Mn), 2015-2019
• Figure 48: Latin America Enterprise Customer Communications Management Market Value (US$ Mn), 2020-2030
• Figure 49: Latin America Enterprise Customer Communications Management Market: Market Share Analysis by Solution - 2020-2030
• Figure 50: Latin America Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Solution, 2020-2030
• Figure 51: Latin America Enterprise Customer Communications Management Market: Market Attractiveness by Solution
• Figure 52: Latin America Enterprise Customer Communications Management Market: Market Share Analysis by Deployment - 2020-2030
• Figure 53: Latin America Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Deployment, 2020-2030
• Figure 54: Latin America Enterprise Customer Communications Management Market: Market Attractiveness by Deployment
• Figure 55: Latin America Enterprise Customer Communications Management Market: Market Share Analysis by Enterprise Size - 2020-2030
• Figure 56: Latin America Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Enterprise Size, 2020-2030
• Figure 57: Latin America Enterprise Customer Communications Management Market: Market Attractiveness by Enterprise Size
• Figure 58: Latin America Enterprise Customer Communications Management Market: Market Share Analysis by Industry - 2020-2030
• Figure 59: Latin America Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Industry, 2020-2030
• Figure 60: Latin America Enterprise Customer Communications Management Market: Market Attractiveness by Industry
• Figure 61: Latin America Enterprise Customer Communications Management Market: Market Share Analysis by Country - 2020-2030
• Figure 62: Latin America Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Country, 2020-2030
• Figure 63: Brazil Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 64: Mexico Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 65: Rest of Latin America Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 66: Latin America Enterprise Customer Communications Management Market: Market Attractiveness by Country
• Figure 67: Europe Enterprise Customer Communications Management Market Value (US$ Mn), 2015-2019
• Figure 68: Europe Enterprise Customer Communications Management Market Value (US$ Mn), 2020-2030
• Figure 69: Europe Enterprise Customer Communications Management Market: Market Share Analysis by Solution - 2020-2030
• Figure 70: Europe Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Solution, 2020-2030
• Figure 71: Europe Enterprise Customer Communications Management Market: Market Attractiveness by Solution
• Figure 72: Europe Enterprise Customer Communications Management Market: Market Share Analysis by Deployment - 2020-2030
• Figure 73: Europe Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Deployment, 2020-2030
• Figure 74: Europe Enterprise Customer Communications Management Market: Market Attractiveness by Deployment
• Figure 75: Europe Enterprise Customer Communications Management Market: Market Share Analysis by Enterprise Size - 2020-2030
• Figure 76: Europe Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Enterprise Size, 2020-2030
• Figure 77: Europe Enterprise Customer Communications Management Market: Market Attractiveness by Enterprise Size
• Figure 78: Europe Enterprise Customer Communications Management Market: Market Share Analysis by Industry - 2020-2030
• Figure 79: Europe Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Industry, 2020-2030
• Figure 80: Europe Enterprise Customer Communications Management Market: Market Attractiveness by Industry
• Figure 81: Europe Enterprise Customer Communications Management Market: Market Share Analysis by Country - 2020-2030
• Figure 82: Europe Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Country, 2020-2030
• Figure 83: Germany Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 84: France Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 85: Italy Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 86: Spain Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 87: U.K.. Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 88: Benelux Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 89: Russia Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 90: Rest of Europe Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 91: Europe Enterprise Customer Communications Management Market: Market Attractiveness by Country
• Figure 92: East Asia Enterprise Customer Communications Management Market Value (US$ Mn), 2015-2019
• Figure 93: East Asia Enterprise Customer Communications Management Market Value (US$ Mn), 2020-2030
• Figure 94: East Asia Enterprise Customer Communications Management Market: Market Share Analysis by Solution - 2020-2030
• Figure 95: East Asia Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Solution, 2020-2030
• Figure 96: East Asia Enterprise Customer Communications Management Market: Market Attractiveness by Solution
• Figure 97: East Asia Enterprise Customer Communications Management Market: Market Share Analysis by Deployment - 2020-2030
• Figure 98: East Asia Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Deployment, 2020-2030
• Figure 99: East Asia Enterprise Customer Communications Management Market: Market Attractiveness by Deployment
• Figure 100: East Asia Enterprise Customer Communications Management Market: Market Share Analysis by Enterprise Size - 2020-2030
• Figure 101: East Asia Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Enterprise Size, 2020-2030
• Figure 102: East Asia Enterprise Customer Communications Management Market: Market Attractiveness by Enterprise Size
• Figure 103: East Asia Enterprise Customer Communications Management Market: Market Share Analysis by Industry - 2020-2030
• Figure 104: East Asia Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Industry, 2020-2030
• Figure 105: East Asia Enterprise Customer Communications Management Market: Market Attractiveness by Industry
• Figure 106: East Asia Enterprise Customer Communications Management Market: Market Share Analysis by Country - 2020-2030
• Figure 107: East Asia Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Country, 2020-2030
• Figure 108: China Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 109: Japan Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 110: South Korea Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 111: East Asia Enterprise Customer Communications Management Market: Market Attractiveness by Country
• Figure 112: South Asia & Pacific Enterprise Customer Communications Management Market Value (US$ Mn), 2015-2019
• Figure 113: South Asia & Pacific Enterprise Customer Communications Management Market Value (US$ Mn), 2020-2030
• Figure 114: South Asia & Pacific Enterprise Customer Communications Management Market: Market Share Analysis by Solution - 2020-2030
• Figure 115: South Asia & Pacific Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Solution, 2020-2030
• Figure 116: South Asia & Pacific Enterprise Customer Communications Management Market: Market Attractiveness by Solution
• Figure 117: South Asia & Pacific Enterprise Customer Communications Management Market: Market Share Analysis by Deployment - 2020-2030
• Figure 118: South Asia & Pacific Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Deployment, 2020-2030
• Figure 119: South Asia & Pacific Enterprise Customer Communications Management Market: Market Attractiveness by Deployment
• Figure 120: South Asia & Pacific Enterprise Customer Communications Management Market: Market Share Analysis by Enterprise Size - 2020-2030
• Figure 121: South Asia & Pacific Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Enterprise Size, 2020-2030
• Figure 122: South Asia & Pacific Enterprise Customer Communications Management Market: Market Attractiveness by Enterprise Size
• Figure 123: South Asia & Pacific Enterprise Customer Communications Management Market: Market Share Analysis by Industry - 2020-2030
• Figure 124: South Asia & Pacific Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Industry, 2020-2030
• Figure 125: South Asia & Pacific Enterprise Customer Communications Management Market: Market Attractiveness by Industry
• Figure 126: South Asia & Pacific Enterprise Customer Communications Management Market: Market Share Analysis by Country - 2020-2030
• Figure 127: South Asia & Pacific Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Country, 2020-2030
• Figure 128: India Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 129: Thailand Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 130: Malaysia Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 131: Indonesia Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 132: Australia & New Zealand. Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 133: Rest of South Asia & Pacific Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 134: South Asia & Pacific Enterprise Customer Communications Management Market: Market Attractiveness by Country
• Figure 135: Middle East & Africa Enterprise Customer Communications Management Market Value (US$ Mn), 2015-2019
• Figure 136: Middle East & Africa Enterprise Customer Communications Management Market Value (US$ Mn), 2020-2030
• Figure 137: Middle East & Africa Enterprise Customer Communications Management Market: Market Share Analysis by Solution - 2020-2030
• Figure 138: Middle East & Africa Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Solution, 2020-2030
• Figure 139: Middle East & Africa Enterprise Customer Communications Management Market: Market Attractiveness by Solution
• Figure 140: Middle East & Africa Enterprise Customer Communications Management Market: Market Share Analysis by Deployment - 2020-2030
• Figure 141: Middle East & Africa Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Deployment, 2020-2030
• Figure 142: Middle East & Africa Enterprise Customer Communications Management Market: Market Attractiveness by Deployment
• Figure 143: Middle East & Africa Enterprise Customer Communications Management Market: Market Share Analysis by Enterprise Size - 2020-2030
• Figure 144: Middle East & Africa Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Enterprise Size, 2020-2030
• Figure 145: Middle East & Africa Enterprise Customer Communications Management Market: Market Attractiveness by Enterprise Size
• Figure 146: Middle East & Africa Enterprise Customer Communications Management Market: Market Share Analysis by Industry - 2020-2030
• Figure 147: Middle East & Africa Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Industry, 2020-2030
• Figure 148: Middle East & Africa Enterprise Customer Communications Management Market: Market Attractiveness by Industry
• Figure 149: Middle East & Africa Enterprise Customer Communications Management Market: Market Share Analysis by Region - 2020-2030
• Figure 150: Middle East & Africa Enterprise Customer Communications Management Market: Y-o-Y Growth Comparison by Region, 2020-2030
• Figure 151: GCC Countries Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 152: Turkey Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 153: South Africa Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 154: Rest of MEA Enterprise Customer Communications Management Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
• Figure 155: Middle East & Africa Enterprise Customer Communications Management Market: Market Attractiveness by Region
• Figure 156: U.S. Enterprise Customer Communications Management Market Analysis
• Figure 157: Canada Enterprise Customer Communications Management Market Analysis
• Figure 158: Mexico Enterprise Customer Communications Management Market Analysis
• Figure 159: Brazil Enterprise Customer Communications Management Market Analysis
• Figure 160: Germany Enterprise Customer Communications Management Market Analysis
• Figure 161: Italy Enterprise Customer Communications Management Market Analysis
• Figure 162: France Enterprise Customer Communications Management Market Analysis
• Figure 163: U.K. Enterprise Customer Communications Management Market Analysis
• Figure 164: Spain Enterprise Customer Communications Management Market Analysis
• Figure 165: BENELUX Enterprise Customer Communications Management Market Analysis
• Figure 166: Russia Enterprise Customer Communications Management Market Analysis
• Figure 167: China Enterprise Customer Communications Management Market Analysis
• Figure 168: Japan Enterprise Customer Communications Management Market Analysis
• Figure 169: South Korea Enterprise Customer Communications Management Market Analysis
• Figure 170: India Enterprise Customer Communications Management Market Analysis
• Figure 171: Thailand Enterprise Customer Communications Management Market Analysis
• Figure 172: Malaysia Enterprise Customer Communications Management Market Analysis
• Figure 173: Indonesia Enterprise Customer Communications Management Market Analysis
• Figure 174: Australia and New Zealand Enterprise Customer Communications Management Market Analysis
• Figure 175: GCC Countries Enterprise Customer Communications Management Market Analysis
• Figure 176: Turkey Enterprise Customer Communications Management Market Analysis
• Figure 177: South Africa Enterprise Customer Communications Management Market Analysis

Scope of the Report

Persistence Market Research (PMR) recently published a new research analysis on the enterprise customer communications management market for the assessment period of 2020-2030. The research study offers a close look at the evolving aspects of the enterprise customer communications management market, as well as the dynamics impacting market growth. The research study focuses on the key developments that have made their mark in the enterprise customer communications management market, and other developments that are on the cards. The report talks about various macro- and micro-economic factors responsible for having an in-depth impact on the growth of the enterprise customer communications management market.

A direct market overview provides the growth scenario and market potential with maximum precision, which is adjudged with suitable assumptions. The report features unique and relevant factors that are likely to have a significant impact on the enterprise customer communications management market during the forecast period. This report includes a detailed and considerable amount of information, which will help new manufacturers in the most comprehensive manner for better understanding.

Several stakeholders in the enterprise customer communications management market can rely on the data offered in this research study, and delve into pragmatic decision-making. Moreover, information offered in the enterprise customer communications management market report also helps new market entrants expand their bases in the market space.

The report elaborates the historical and current trends molding the growth of the enterprise customer communications management market. The performance journey of the enterprise customer communications management market has been drawn and analyzed in way that the lucrative side of the market is evident to readers. The competitive landscape presented in the enterprise customer communications management market report gives a detailed outlook of the profiles of key companies operating in the market, along with their differential strategies and key focus areas.

Key Questions Answered:

The research study on the enterprise customer communications management market offers inclusive insights about the growth of the market in the most comprehensible manner for the better understanding of users. Insights offered in the enterprise customer communications management market report answer some of the most salient questions that assist stakeholders in gauging all the emerging possibilities.

• How have virtual interaction points turned into a major growth engine for the enterprise customer communications management market?

• How are small and medium enterprises creating new opportunities for the enterprise customer communications management market?

• What are the key trends that are constantly shaping the growth of the enterprise customer communications management market?

• Which are the prominent regions offering plentiful opportunities for the enterprise customer communications management market?

• What are the key differential strategies adopted by key players to command a significant chunk of the global market share?

Research Methodology:

A unique and promising research methodology forms the base of the enterprise customer communications management market for the forecast period. The report has been prepared after comprehensive analysis of market happenings, and then riveting insights have been compiled meticulously. The research methodology of the enterprise customer communications management market has been a two-step process that comprises primary and secondary research. Key stakeholders, which include enterprise customer communications management manufacturers, suppliers, and distributors have been interviewed, along with experts of several designations, including executive vice presidents, directors, service engineers, technical advisors, GM marketing professionals, and sales professionals.

Secondary sources referred to garner report findings include investor presentations of manufacturers, World Bank, and many other credible sources.

Table of Contents

1. Executive Summary

• 1.1. Global Market Outlook
• 1.2. Demand Side Trends
• 1.3. Supply Side Trends
• 1.4. Analysis and Recommendations

2. Market Overview

• 2.1. Market Coverage / Taxonomy
• 2.2. Market Definition / Scope / Limitations

3. Key Market Trends

• 3.1. Key Trends Impacting the Market
• 3.2. Product Innovation / Development Trends
• 3.3. Key Success Factors

4. Impact Analysis of Pandemic Crisis & Economic Slowdown

• 4.1. Impact of crisis (such as SARs/ 2008 Recession/COVID-19) on IT Industry
• 4.2. Current Economic Projection and Probable Impact on GDP
• 4.3. Future Market Impact Trends
• 4.4. Recovery Scenario (Short Term/Mid Term/Long Term Impact on Enterprise Customer Communications Management Market)

5. Market Structure Analysis

• 5.1. Market Analysis by Tier of Companies
• 5.2. Market Concentration
• 5.3. Market Share Analysis of Top Players
• 5.4. Market Presence Analysis
  • 5.4.1. Regional Footprint by Players
  • 5.4.2. Product Footprint by Players
  • 5.4.3. Channel Footprint by Players

6. Global Enterprise Customer Communications Management Market Demand (in Value or Size in US$ Mn) Analysis 2015-2019 and Forecast, 2020-2030

• 6.1. Historical Market Value (US$ Mn) Analysis, 2015-2019
• 6.2. Current and Future Market Value (US$ Mn) Projections, 2020-2030
  • 6.2.1. Y-o-Y Growth Trend Analysis
  • 6.2.2. Absolute $ Opportunity Analysis

7. Market Background

• 7.1. Macro-Economic Factors
  • 7.1.1. Worldwide ICT Spending
  • 7.1.2. Global GDP Growth Outlook
  • 7.1.3. Global Enterprise Application Software Market
• 7.2. Forecast Factors - Relevance & Impact
  • 7.2.1. Historic Growth Rate of Enterprise Customer Communications Management Solution Providers
  • 7.2.2. Industrial Growth
  • 7.2.3. Growing usage of Enterprise Customer Communications Management in various Industries
• 7.3. Value Chain
• 7.4. Market Dynamics
  • 7.4.1. Drivers
  • 7.4.2. Restraints
  • 7.4.3. Opportunity Analysis

8. Global Enterprise Customer Communications Management Market Analysis 2015-2019 and Forecast 2020-2030, By Solution

• 8.1. Introduction / Key Findings
• 8.2. Historical Market Size (US$ Mn) Analysis By Solution, 2015 - 2019
• 8.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Solution, 2020 - 2030
  • 8.3.1. Enterprise Customer Communications Management (CCM) Platform
  • 8.3.2. Services
    • 8.3.2.1. Professional Services
      • 8.3.2.1.1. Consulting
      • 8.3.2.1.2. Integration & Deployment
      • 8.3.2.1.3. Support & Maintenance
    • 8.3.2.2. Managed Services
• 8.4. Market Attractiveness Analysis By Solution

9. Global Enterprise Customer Communications Management Market Analysis 2015-2019 and Forecast 2020-2030, By Deployment

• 9.1. Introduction / Key Findings
• 9.2. Historical Market Size (US$ Mn) Analysis By Deployment, 2015 - 2019
• 9.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Deployment, 2020 - 2030
  • 9.3.1. Cloud
  • 9.3.2. On Premises
• 9.4. Market Attractiveness Analysis By Deployment

10. Global Enterprise Customer Communications Management Market Analysis 2015-2019 and Forecast 2020-2030, By Enterprise Size

• 10.1. Introduction / Key Findings
• 10.2. Historical Market Size (US$ Mn) Analysis By Enterprise Size, 2015 - 2019
• 10.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Enterprise Size, 2020 - 2030
  • 10.3.1. Small and Medium Enterprises
  • 10.3.2. Large Enterprises
• 10.4. Market Attractiveness Analysis By Enterprise Size

11. Global Enterprise Customer Communications Management Market Analysis 2015-2019 and Forecast 2020-2030, By Industry

• 11.1. Introduction / Key Findings
• 11.2. Historical Market Size (US$ Mn) Analysis By Industry, 2015 - 2019
• 11.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Industry, 2020 - 2030
  • 11.3.1. BFSI
  • 11.3.2. IT & Telecom
  • 11.3.3. Manufacturing
  • 11.3.4. Retail
  • 11.3.5. Energy & Utilities
  • 11.3.6. Government
  • 11.3.7. Others
• 11.4. Market Attractiveness Analysis By Industry

12. Global Enterprise Customer Communications Management Market Analysis 2015-2019 and Forecast 2020-2030, by Region

• 12.1. Introduction / Key Findings
• 12.2. Historical Market Size (US$ Mn) Analysis By Region, 2015 - 2019
• 12.3. Current Market Size (US$ Mn) Analysis and Forecast By Region, 2020 - 2030
  • 12.3.1. North America
  • 12.3.2. Latin America
  • 12.3.3. Europe
  • 12.3.4. East Asia
  • 12.3.5. South Asia and Pacific
  • 12.3.6. Middle East and Africa (MEA)
• 12.4. Market Attractiveness Analysis By Region

13. North America Enterprise Customer Communications Management Market Analysis 2015-2019 and Forecast 2020-2030

• 13.1. Introduction / Key Findings
• 13.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2015 - 2019
• 13.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2020 - 2030
  • 13.3.1. By Country
    • 13.3.1.1. U.S.
    • 13.3.1.2. Canada
  • 13.3.2. By Solution
  • 13.3.3. By Deployment
  • 13.3.4. By Enterprise Size
  • 13.3.5. By Industry
• 13.4. Market Attractiveness Analysis
  • 13.4.1. By Country
  • 13.4.2. By Solution
  • 13.4.3. By Deployment
  • 13.4.4. By Enterprise Size
  • 13.4.5. By Industry
• 13.5. Market Trends
• 13.6. Key Market Participants - Intensity Mapping
• 13.7. Drivers and Restraints - Impact Analysis

14. Latin America Enterprise Customer Communications Management Market Analysis 2015-2019 and Forecast 2020-2030

• 14.1. Introduction / Key Findings
• 14.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2015 - 2019
• 14.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2020 - 2030
  • 14.3.1. By Country
    • 14.3.1.1. Brazil
    • 14.3.1.2. Mexico
    • 14.3.1.3. Rest of Latin America
  • 14.3.2. By Solution
  • 14.3.3. By Deployment
  • 14.3.4. By Enterprise Size
  • 14.3.5. By Industry
• 14.4. Market Attractiveness Analysis
  • 14.4.1. By Country
  • 14.4.2. By Solution
  • 14.4.3. By Deployment
  • 14.4.4. By Enterprise Size
  • 14.4.5. By Industry
• 14.5. Market Trends
• 14.6. Key Market Participants - Intensity Mapping
• 14.7. Drivers and Restraints - Impact Analysis

15. Europe Enterprise Customer Communications Management Market Analysis 2015-2019 and Forecast 2020-2030

• 15.1. Introduction / Key Findings
• 15.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2015 - 2019
• 15.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2020 - 2030
  • 15.3.1. By Country
    • 15.3.1.1. UK
    • 15.3.1.2. France
    • 15.3.1.3. Germany
    • 15.3.1.4. Italy
    • 15.3.1.5. Spain
    • 15.3.1.6. BENELUX
    • 15.3.1.7. Russia
    • 15.3.1.8. Rest of Europe
  • 15.3.2. By Solution
  • 15.3.3. By Deployment
  • 15.3.4. By Enterprise Size
  • 15.3.5. By Industry
• 15.4. Market Attractiveness Analysis
  • 15.4.1. By Country
  • 15.4.2. By Solution
  • 15.4.3. By Deployment
  • 15.4.4. By Enterprise Size
  • 15.4.5. By Industry
• 15.5. Market Trends
• 15.6. Key Market Participants - Intensity Mapping
• 15.7. Drivers and Restraints - Impact Analysis

16. East Asia Enterprise Customer Communications Management Market Analysis 2015-2019 and Forecast 2020-2030

• 16.1. Introduction / Key Findings
• 16.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2015 - 2019
• 16.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2020 - 2030
  • 16.3.1. By Country
    • 16.3.1.1. China
    • 16.3.1.2. Japan
    • 16.3.1.3. South Korea
  • 16.3.2. By Solution
  • 16.3.3. By Deployment
  • 16.3.4. By Enterprise Size
  • 16.3.5. By Industry
• 16.4. Market Attractiveness Analysis
  • 16.4.1. By Country
  • 16.4.2. By Solution
  • 16.4.3. By Deployment
  • 16.4.4. By Enterprise Size
  • 16.4.5. By Industry
• 16.5. Market Trends
• 16.6. Key Market Participants - Intensity Mapping
• 16.7. Drivers and Restraints - Impact Analysis

17. South Asia and Pacific Enterprise Customer Communications Management Market Analysis 2015-2019 and Forecast 2020-2030

• 17.1. Introduction / Key Findings
• 17.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2015 - 2019
• 17.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2020 - 2030
  • 17.3.1. By Country
    • 17.3.1.1. India
    • 17.3.1.2. Thailand
    • 17.3.1.3. Indonesia
    • 17.3.1.4. Malaysia
    • 17.3.1.5. Oceania
    • 17.3.1.6. Rest of South Asia
  • 17.3.2. By Solution
  • 17.3.3. By Deployment
  • 17.3.4. By Enterprise Size
  • 17.3.5. By Industry
• 17.4. Market Attractiveness Analysis
  • 17.4.1. By Country
  • 17.4.2. By Solution
  • 17.4.3. By Deployment
  • 17.4.4. By Enterprise Size
  • 17.4.5. By Industry
• 17.5. Market Trends
• 17.6. Key Market Participants - Intensity Mapping
• 17.7. Drivers and Restraints - Impact Analysis

18. Middle East and Africa Enterprise Customer Communications Management Market Analysis 2015-2019 and Forecast 2020-2030

• 18.1. Introduction / Key Findings
• 18.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2015 - 2019
• 18.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2020 - 2030
  • 18.3.1. By Country
    • 18.3.1.1. GCC Countries
    • 18.3.1.2. Turkey
    • 18.3.1.3. Northern Africa
    • 18.3.1.4. South Africa
    • 18.3.1.5. Rest of Middle East and Africa
  • 18.3.2. By Solution
  • 18.3.3. By Deployment
  • 18.3.4. By Enterprise Size
  • 18.3.5. By Industry
• 18.4. Market Attractiveness Analysis
  • 18.4.1. By Country
  • 18.4.2. By Solution
  • 18.4.3. By Deployment
  • 18.4.4. By Enterprise Size
  • 18.4.5. By Industry
• 18.5. Market Trends
• 18.6. Key Market Participants - Intensity Mapping
• 18.7. Drivers and Restraints - Impact Analysis

19. Key Country Analysis- Enterprise Customer Communications Management Market Analysis 2015-2019 and Forecast 2020-2030

• 19.1. U.S. Market
  • 19.1.1. Market Size (US$ Mn) Trend Analysis & Forecast By Market Taxonomy
    • 19.1.1.1. By Solution
    • 19.1.1.2. By Deployment
    • 19.1.1.3. By Industry
    • 19.1.1.4. By Enterprise Size
• 19.2. Canada Market
  • 19.2.1. Market Size (US$ Mn) Trend Analysis & Forecast By Market Taxonomy
    • 19.2.1.1. By Solution
    • 19.2.1.2. By Deployment
    • 19.2.1.3. By Enterprise Size
    • 19.2.1.4. By Industry
• 19.3. Brazil Market
  • 19.3.1. Market Size (US$ Mn) Trend Analysis & Forecast By Market Taxonomy
    • 19.3.1.1. By Solution
    • 19.3.1.2. By Deployment
    • 19.3.1.3. By Enterprise Size
    • 19.3.1.4. By Industry
• 19.4. Mexico Market
  • 19.4.1. Market Size (US$ Mn) Trend Analysis & Forecast By Market Taxonomy
    • 19.4.1.1. By Solution
    • 19.4.1.2. By Deployment
    • 19.4.1.3. By Enterprise Size
    • 19.4.1.4. By Industry
• 19.5. UK Market
  • 19.5.1. Market Size (US$ Mn) Trend Analysis & Forecast By Market Taxonomy
    • 19.5.1.1. By Solution
    • 19.5.1.2. By Deployment
    • 19.5.1.3. By Enterprise Size
    • 19.5.1.4. By Industry
• 19.6. Germany Market
  • 19.6.1. Market Size (US$ Mn) Trend Analysis & Forecast By Market Taxonomy
    • 19.6.1.1. By Solution
    • 19.6.1.2. By Deployment
    • 19.6.1.3. By Enterprise Size
    • 19.6.1.4. By Industry
• 19.7. France Market
  • 19.7.1. Market Size (US$ Mn) Trend Analysis & Forecast By Market Taxonomy
    • 19.7.1.1. By Solution
    • 19.7.1.2. By Deployment
    • 19.7.1.3. By Enterprise Size
    • 19.7.1.4. By Industry
• 19.8. Spain Market
  • 19.8.1. Market Size (US$ Mn) Trend Analysis & Forecast By Market Taxonomy
    • 19.8.1.1. By Solution
    • 19.8.1.2. By Deployment
    • 19.8.1.3. By Enterprise Size
    • 19.8.1.4. By Industry
• 19.9. Italy Market
  • 19.9.1. Market Size (US$ Mn) Trend Analysis & Forecast By Market Taxonomy
    • 19.9.1.1. By Solution
    • 19.9.1.2. By Deployment
    • 19.9.1.3. By Enterprise Size
    • 19.9.1.4. By Industry
• 19.10. BENELUX Market
  • 19.10.1. Market Size (US$ Mn) Trend Analysis & Forecast By Market Taxonomy
    • 19.10.1.1. By Solution
    • 19.10.1.2. By Deployment
    • 19.10.1.3. By Enterprise Size
    • 19.10.1.4. By Industry
• 19.11. Russia Market
  • 19.11.1. Market Size (US$ Mn) Trend Analysis & Forecast By Market Taxonomy
    • 19.11.1.1. By Solution
    • 19.11.1.2. By Deployment
    • 19.11.1.3. By Enterprise Size
    • 19.11.1.4. By Industry
• 19.12. China Market
  • 19.12.1. Market Size (US$ Mn) Trend Analysis & Forecast By Market Taxonomy
    • 19.12.1.1. By Solution
    • 19.12.1.2. By Deployment
    • 19.12.1.3. By Enterprise Size
    • 19.12.1.4. By Industry
• 19.13. Japan Market
  • 19.13.1. Market Size (US$ Mn) Trend Analysis & Forecast By Market Taxonomy
    • 19.13.1.1. By Solution
    • 19.13.1.2. By Deployment
    • 19.13.1.3. By Enterprise Size
    • 19.13.1.4. By Industry
• 19.14. South Korea Market
  • 19.14.1. Market Size (US$ Mn) Trend Analysis & Forecast By Market Taxonomy
    • 19.14.1.1. By Solution
    • 19.14.1.2. By Deployment
    • 19.14.1.3. By Enterprise Size
    • 19.14.1.4. By Industry
• 19.15. India Market
  • 19.15.1. Market Size (US$ Mn) Trend Analysis & Forecast By Market Taxonomy
    • 19.15.1.1. By Solution
    • 19.15.1.2. By Deployment
    • 19.15.1.3. By Enterprise Size
    • 19.15.1.4. By Industry
• 19.16. Thailand Market
  • 19.16.1. Market Size (US$ Mn) Trend Analysis & Forecast By Market Taxonomy
    • 19.16.1.1. By Solution
    • 19.16.1.2. By Deployment
    • 19.16.1.3. By Enterprise Size
    • 19.16.1.4. By Industry
• 19.17. Indonesia Market
  • 19.17.1. Market Size (US$ Mn) Trend Analysis & Forecast By Market Taxonomy
    • 19.17.1.1. By Solution
    • 19.17.1.2. By Deployment
    • 19.17.1.3. By Enterprise Size
    • 19.17.1.4. By Industry
• 19.18. Malaysia Market
  • 19.18.1. Market Size (US$ Mn) Trend Analysis & Forecast By Market Taxonomy
    • 19.18.1.1. By Solution
    • 19.18.1.2. By Deployment
    • 19.18.1.3. By Enterprise Size
    • 19.18.1.4. By Industry
• 19.19. Oceania Market
  • 19.19.1. Market Size (US$ Mn) Trend Analysis & Forecast By Market Taxonomy
    • 19.19.1.1. By Solution
    • 19.19.1.2. By Deployment
    • 19.19.1.3. By Enterprise Size
    • 19.19.1.4. By Industry
• 19.20. GCC Countries Market
  • 19.20.1. Market Size (US$ Mn) Trend Analysis & Forecast By Market Taxonomy
    • 19.20.1.1. By Solution
    • 19.20.1.2. By Deployment
    • 19.20.1.3. By Enterprise Size
    • 19.20.1.4. By Industry
• 19.21. Turkey Market
  • 19.21.1. Market Size (US$ Mn) Trend Analysis & Forecast By Market Taxonomy
    • 19.21.1.1. By Solution
    • 19.21.1.2. By Deployment
    • 19.21.1.3. By Enterprise Size
    • 19.21.1.4. By Industry
• 19.22. South Africa Market
  • 19.22.1. Market Size (US$ Mn) Trend Analysis & Forecast By Market Taxonomy
    • 19.22.1.1. By Solution
    • 19.22.1.2. By Deployment
    • 19.22.1.3. By Enterprise Size
    • 19.22.1.4. By Industry

20. Competition Analysis

• 20.1. Competition Dashboard
• 20.2. Competition Benchmarking
• 20.3. Pricing Analysis, by Competition
• 20.4. Competition Deep Dive
  • 20.4.1. Newgen Software Technologies Limited
    • 20.4.1.1. Overview
    • 20.4.1.2. Product/Service Portfolio
    • 20.4.1.3. Profitability by Market Segments (Product/Channel/Region)
    • 20.4.1.4. Sales Footprint
    • 20.4.1.5. Strategy Overview
      • 20.4.1.5.1. Marketing Strategy
      • 20.4.1.5.2. Product Strategy
      • 20.4.1.5.3. Channel Strategy
  • 20.4.2. Adobe systems, Inc.
    • 20.4.2.1. Overview
    • 20.4.2.2. Product/Service Portfolio
    • 20.4.2.3. Profitability by Market Segments (Product/Channel/Region)
    • 20.4.2.4. Sales Footprint
    • 20.4.2.5. Strategy Overview
      • 20.4.2.5.1. Marketing Strategy
      • 20.4.2.5.2. Product Strategy
      • 20.4.2.5.3. Channel Strategy
  • 20.4.3. Cincom Systems, Inc.
    • 20.4.3.1. Overview
    • 20.4.3.2. Product/Service Portfolio
    • 20.4.3.3. Profitability by Market Segments (Product/Channel/Region)
    • 20.4.3.4. Sales Footprint
    • 20.4.3.5. Strategy Overview
      • 20.4.3.5.1. Marketing Strategy
      • 20.4.3.5.2. Product Strategy
      • 20.4.3.5.3. Channel Strategy
  • 20.4.4. Doxee S.p.A.
    • 20.4.4.1. Overview
    • 20.4.4.2. Product/Service Portfolio
    • 20.4.4.3. Profitability by Market Segments (Product/Channel/Region)
    • 20.4.4.4. Sales Footprint
    • 20.4.4.5. Strategy Overview
      • 20.4.4.5.1. Marketing Strategy
      • 20.4.4.5.2. Product Strategy
      • 20.4.4.5.3. Channel Strategy
  • 20.4.5. OpenText Corp.
    • 20.4.5.1. Overview
    • 20.4.5.2. Product/Service Portfolio
    • 20.4.5.3. Profitability by Market Segments (Product/Channel/Region)
    • 20.4.5.4. Sales Footprint
    • 20.4.5.5. Strategy Overview
      • 20.4.5.5.1. Marketing Strategy
      • 20.4.5.5.2. Product Strategy
      • 20.4.5.5.3. Channel Strategy
  • 20.4.6. Oracle Corporation
    • 20.4.6.1. Overview
    • 20.4.6.2. Product/Service Portfolio
    • 20.4.6.3. Profitability by Market Segments (Product/Channel/Region)
    • 20.4.6.4. Sales Footprint
    • 20.4.6.5. Strategy Overview
      • 20.4.6.5.1. Marketing Strategy
      • 20.4.6.5.2. Product Strategy
      • 20.4.6.5.3. Channel Strategy
  • 20.4.7. Pitney Bowes, Inc.
    • 20.4.7.1. Overview
    • 20.4.7.2. Product/Service Portfolio
    • 20.4.7.3. Profitability by Market Segments (Product/Channel/Region)
    • 20.4.7.4. Sales Footprint
    • 20.4.7.5. Strategy Overview
      • 20.4.7.5.1. Marketing Strategy
      • 20.4.7.5.2. Product Strategy
      • 20.4.7.5.3. Channel Strategy
  • 20.4.8. Xerox Corporation
    • 20.4.8.1. Overview
    • 20.4.8.2. Product/Service Portfolio
    • 20.4.8.3. Profitability by Market Segments (Product/Channel/Region)
    • 20.4.8.4. Sales Footprint
    • 20.4.8.5. Strategy Overview
      • 20.4.8.5.1. Marketing Strategy
      • 20.4.8.5.2. Product Strategy
      • 20.4.8.5.3. Channel Strategy
  • 20.4.9. ISIS Papyrus Europe AG
    • 20.4.9.1. Overview
    • 20.4.9.2. Product/Service Portfolio
    • 20.4.9.3. Profitability by Market Segments (Product/Channel/Region)
    • 20.4.9.4. Sales Footprint
    • 20.4.9.5. Strategy Overview
      • 20.4.9.5.1. Marketing Strategy
      • 20.4.9.5.2. Product Strategy
      • 20.4.9.5.3. Channel Strategy
  • 20.4.10. Crawford Technologies
    • 20.4.10.1. Overview
    • 20.4.10.2. Product/Service Portfolio
    • 20.4.10.3. Profitability by Market Segments (Product/Channel/Region)
    • 20.4.10.4. Sales Footprint
    • 20.4.10.5. Strategy Overview
      • 20.4.10.5.1. Marketing Strategy
      • 20.4.10.5.2. Product Strategy
      • 20.4.10.5.3. Channel Strategy

21. Assumptions and Acronyms Used

22. Research Methodology