시장보고서
상품코드
1421805

정보 기술 서비스 관리 시장 - 점유율, 규모, 동향, 산업 분석 보고서 : 기술별, 컴포넌트별, 전개별, 기업 규모별, 최종 사용자별, 지역별, 부문별 예측(2023-2032년)

Information Technology Service Management Market Share, Size, Trends, Industry Analysis Report, By Technology; By Component (Solution, Services); By Deployment; By Enterprise Size; By End-User; By Region; Segment Forecast, 2023 - 2032

발행일: | 리서치사: Polaris Market Research | 페이지 정보: 영문 115 Pages | 배송안내 : 1-2일 (영업일 기준)

    
    
    



※ 본 상품은 영문 자료로 한글과 영문 목차에 불일치하는 내용이 있을 경우 영문을 우선합니다. 정확한 검토를 위해 영문 목차를 참고해주시기 바랍니다.

Polaris Market Research의 최신 조사에 따르면 세계의 정보 기술 서비스 관리 시장 규모는 2032년까지 199억 2,000만 달러에 이를 것으로 예상됩니다. 이 보고서는 현재 시장 역학을 상세하게 인사이트하고 미래 시장 성장에 대한 분석을 제공합니다.

사물인터넷(IoT) 디바이스의 급증으로 인해 상호 연결된 디바이스의 증가하는 네트워크를 관리하고 모니터링하는 ITSM 솔루션이 필요합니다. 조직은 독자적인 요구와 업계 고유의 요구사항을 충족하는 맞춤형 ITSM 솔루션을 필요로 하고 있으며, 공급자가 특화된 솔루션을 제공할 수 있는 기회가 탄생했습니다. 매니지드 서비스 제공업체에 ITSM 기능을 아웃소싱하는 움직임이 활발해지고 있으며, ITSM 서비스에 특화된 기업에 비즈니스 기회가 가져오고 있습니다.

일진월보의 기술 혁신에 대응하기 위해 기업은 보다 높은 민첩성을 요구하고 변화에 대한 신속한 적응에 중점을 두고 있습니다. 동시에 견고한 IT 보안 대책을 통해 고객 만족을 확보하고 기밀 데이터를 보호하는 것이 중요하다는 것을 인식하고 있습니다. 현대의 역동적인 비즈니스 환경에서 ITSM은 IT 리소스의 효율적인 거버넌스, 우수한 서비스 제공 및 엄격한 사이버 보안 유지를 위한 필수적인 도구입니다. ITSM은 중요한 프레임워크 역할을 하며 조직이 정보 기술 서비스를 간소화하여 최상급 서비스 제공, 비용 효율성, 위험 완화, 종합적인 비즈니스 목표와의 무결성을 보장합니다.

IT 부서는 단기 및 장기 전략 목표를 달성하기 위해 정보 기술 서비스 및 용도 감독에 최선을 다하고 있습니다. ITSM(Information Technology Service Management)은 비용 절감, 반복 작업 자동화, 데이터 수집 중앙 집중화 등 다양한 이점을 제공합니다. 이러한 장점은 조직의 전반적인 성과에 크게 영향을 미치며 단기 또는 장기 전략 목표를 달성할 수 있습니다. 그 결과, 진화하는 IT 업계의 역학에 따라 ITSM 시장은 예측기간 동안 큰 성장을 이룰 전망입니다.

정보 기술 서비스 관리 시장 보고서 하이라이트

데이터베이스 관리 시스템 분야는 고성능 솔루션으로 예측 기간 동안 가장 높은 CAGR을 나타낼 전망입니다.

솔루션 분야는 2022년에 가장 큰 시장 점유율을 차지했지만, 이는 주로 비용 효율성, 고성능 및 유연성 때문입니다.

클라우드 분야는 주로 확장성, 유연성 및 비용 효율성으로 2022년에 큰 시장 수익 점유율을 차지했습니다.

중소기업 분야는 IT 환경의 복잡화로 인해 예측 기간 동안 가장 높은 성장이 예상됩니다.

2022년 시장 점유율은 IT 및 통신 분야가 최대를 차지했습니다.

북미는 기술의 급격한 성장과 경제권 전반의 연구개발 투자 증가로 2022년 시장 점유율의 대부분을 차지했습니다.

목차

제1장 서론

제2장 주요 요약

제3장 조사 방법

제4장 세계의 정보 기술 서비스 관리 시장별 인사이트

  • 정보 기술 서비스 관리-업계 스냅샷
  • 정보 기술 서비스 관리 시장 역학
    • 성장 촉진요인 및 기회
      • 복잡화가 진행되면 제품 수요가 높아질 것으로 예측된다
      • 디지털 전환에 대한 대처
    • 억제요인 및 과제
      • 변화에 대한 저항 및 조직문화
  • PESTLE 분석
  • 정보 기술 서비스 관리 업계 동향
  • COVID-19 감염의 영향 분석

제5장 세계의 정보 기술 서비스 관리 시장 : 컴포넌트별

  • 주요 조사 결과
  • 서문
  • 솔루션
  • 서비스

제6장 세계의 정보 기술 서비스 관리 시장 : 기술별

  • 주요 조사 결과
  • 서문
  • 퍼포먼스 관리
  • 구성 관리
  • 네트워크 관리
  • 데이터베이스 관리 시스템
  • 기타

제7장 세계의 정보 기술 서비스 관리 시장 : 전개별

  • 주요 조사 결과
  • 서문
  • 온프레미스
  • 클라우드

제8장 세계의 정보 기술 서비스 관리 시장 : 기업 규모별

  • 주요 조사 결과
  • 서문
  • 중소기업
  • 대기업

제9장 세계의 정보 기술 서비스 관리 시장 : 최종 사용자별

  • 주요 조사 결과
  • 서문
  • IT 및 텔레콤
  • BFSI
  • 소매 및 전자상거래
  • 의료
  • 기타

제10장 세계의 정보 기술 서비스 관리 시장 : 지역별

  • 주요 조사 결과
  • 서문
    • 정보 기술 서비스 관리 시장 평가-지역별(2019-2032년)
  • 정보 기술 서비스 관리 시장 - 북미
    • 북미 : 정보 기술 서비스 관리 시장 - 컴포넌트별(2019-2032년)
    • 북미 : 정보 기술 서비스 관리 시장 - 기업 규모별(2019-2032년)
    • 북미 : 정보 기술 서비스 관리 시장 - 기술별(2019-2032년)
    • 북미 : 정보 기술 서비스 관리 시장 - 전개별(2019-2032년)
    • 북미 : 정보 기술 서비스 관리 시장 - 최종 사용자별(2019-2032년)
    • 정보 기술 서비스 관리 시장 - 미국
    • 정보 기술 서비스 관리 시장 - 캐나다
  • 정보 기술 서비스 관리 시장 - 유럽
    • 유럽 : 정보 기술 서비스 관리 시장 - 컴포넌트별(2019-2032년)
    • 유럽 : 정보 기술 서비스 관리 시장 - 기업 규모별(2019-2032년)
    • 유럽 : 정보 기술 서비스 관리 시장 - 기술별(2019-2032년)
    • 유럽 : 정보 기술 서비스 관리 시장 - 전개별(2019-2032년)
    • 유럽 : 정보 기술 서비스 관리 시장 - 최종 사용자별(2019-2032년)
    • 정보 기술 서비스 관리 시장 - 영국
    • 정보 기술 서비스 관리 시장 - 프랑스
    • 정보 기술 서비스 관리 시장 - 독일
    • 정보 기술 서비스 관리 시장 - 이탈리아
    • 정보 기술 서비스 관리 시장 - 스페인
    • 정보 기술 서비스 관리 시장 - 네덜란드
    • 정보 기술 서비스 관리 시장 - 러시아
  • 정보 기술 서비스 관리 시장 - 아시아태평양
    • 아시아태평양 : 정보 기술 서비스 관리 시장 - 컴포넌트별(2019-2032년)
    • 아시아태평양 : 정보 기술 서비스 관리 시장 - 기업 규모별(2019-2032년)
    • 아시아태평양 : 정보 기술 서비스 관리 시장 - 기술별(2019-2032년)
    • 아시아태평양 : 정보 기술 서비스 관리 시장 - 전개별(2019-2032년)
    • 아시아태평양 : 정보 기술 서비스 관리 시장 - 최종 사용자별(2019-2032년)
    • 정보 기술 서비스 관리 시장 - 중국
    • 정보 기술 서비스 관리 시장 - 인도
    • 정보 기술 서비스 관리 시장 - 일본
    • 정보 기술 서비스 관리 시장 - 말레이시아
    • 정보 기술 서비스 관리 시장 - 인도네시아
    • 정보 기술 서비스 관리 시장 - 한국
  • 정보 기술 서비스 관리 시장 - 중동 및 아프리카
    • 중동 및 아프리카 : 정보 기술 서비스 관리 시장 - 컴포넌트별(2019-2032년)
    • 중동 및 아프리카 : 정보 기술 서비스 관리 시장 - 기업 규모별(2019-2032년)
    • 중동 및 아프리카 : 정보 기술 서비스 관리 시장 - 기술별(2019-2032년)
    • 중동 및 아프리카 : 정보 기술 서비스 관리 시장 - 전개별(2019-2032년)
    • 중동 및 아프리카 : 정보 기술 서비스 관리 시장 - 최종 사용자별(2019-2032년)
    • 정보 기술 서비스 관리 시장 - 사우디아라비아
    • 정보 기술 서비스 관리 시장 - 아랍에미리트(UAE)
    • 정보 기술 서비스 관리 시장 - 이스라엘
    • 정보 기술 서비스 관리 시장 - 남아프리카
  • 정보 기술 서비스 관리 시장 - 라틴아메리카
    • 라틴아메리카 : 정보 기술 서비스 관리 시장 - 컴포넌트별(2019-2032년)
    • 라틴아메리카 : 정보 기술 서비스 관리 시장 - 기업 규모별(2019-2032년)
    • 라틴아메리카 : 정보 기술 서비스 관리 시장 - 기술별(2019-2032년)
    • 라틴아메리카 : 정보 기술 서비스 관리 시장 - 전개별(2019-2032년)
    • 라틴아메리카 : 정보 기술 서비스 관리 시장 - 최종 사용자별(2019-2032년)
    • 정보 기술 서비스 관리 시장 - 멕시코
    • 정보 기술 서비스 관리 시장 - 브라질
    • 정보 기술 서비스 관리 시장 - 아르헨티나

제11장 경쟁 구도

  • 확대 및 인수 분석
    • 확대
    • 인수
  • 제휴, 협업, 합의 및 공개

제12장 기업 프로파일

  • Atlassian Corporation Plc
  • BMC Software, Inc.
  • Cherwell Software, LLC
  • Freshworks Inc.
  • IBM Corporation
  • Ivanti, Inc.
  • Micro Focus International plc
  • ServiceNow, Inc.
  • SolarWinds Worldwide, LLC
  • SysAid Technologies Ltd.
  • TeamDynamix
  • TOPdesk BV
  • Vivantio Limited
  • Zendesk, Inc
  • Zoho Corporation Pvt. Ltd.
AJY 24.02.22

The global information technology service management market size is expected to reach USD 19.92 billion by 2032, according to a new study by Polaris Market Research. The report "Information Technology Service Management Market Share, Size, Trends, Industry Analysis Report, By Technology; By Component (Solution, Services); By Deployment; By Enterprise Size; By End-User; By Region; Segment Forecast, 2023 - 2032" gives a detailed insight into current market dynamics and provides analysis on future market growth.

The proliferation of Internet of Things (IoT) devices requires ITSM solutions to manage and monitor a growing network of interconnected devices. Organizations require tailor-made ITSM solutions that align with their unique needs and industry-specific requirements, creating opportunities for providers to offer specialized solutions. The outsourcing of ITSM functions to managed service providers is gaining traction, presenting opportunities for firms specializing in ITSM services.

In search of greater agility in response to the ever-evolving tech terrain, organizations are placing a heightened focus on rapid adaptation to change. Concurrently, there is a growing recognition of the paramount importance of ensuring customer satisfaction and safeguarding sensitive data through robust IT security measures. In the contemporary dynamic business landscape, ITSM has emerged as an indispensable tool for the efficient governance of IT resources, the delivery of superior services, and the maintenance of stringent cybersecurity practices. ITSM serves as a vital framework, enabling organizations to streamline their IT services, thereby ensuring top-tier service delivery, cost efficiency, risk mitigation, and alignment with overarching business objectives.

The IT department concentrates its efforts on overseeing IT services and applications to fulfill both short-term and long-term strategic objectives. IT Service Management (ITSM) provides numerous benefits, including cost savings, the automation of repetitive tasks, and centralized data collection, among others. These advantages significantly influence the overall performance of the organization, enabling the attainment of its strategic goals, whether immediate or long-range. As a result, with the ever-evolving dynamics of the IT industry, the ITSM market is poised for substantial growth in the projected period.

Information Technology Service Management Market Report Highlights

The database management system segment is expected to grow at the highest CAGR during the projected period on account of high-performance solutions

The solution segment accounted for the largest market share in 2022, which is mainly driven by cost-effectiveness, higher performance, and flexibility

The cloud segment held a significant market revenue share in 2022, mainly due to scalability, flexibility, and cost-efficiency

Small and medium Enterprise segment is expected to witness the highest growth during the forecast period due to the rising complexity of IT environments

IT & telecom segment accounted for the largest market share in 2022

North America region dominated the market with a majority share in 2022, owing to exponential growth in technology and rising R&D investments across its economies

The global key market players include: BMC Software, Inc., Cherwell Software, LLC, Freshworks Inc., IBM Corporation, Ivanti, Inc., Micro Focus International plc

Polaris Market Research has segmented the information technology service management market report based on technology, component, deployment, enterprise size, end-user, and region:

Information Technology Service Management, Type Outlook (Revenue - USD Billion, 2019 - 2032)

  • Performance Management
  • Configuration Management
  • Network Management
  • Database Management System
  • Others

Information Technology Service Management, Component Outlook (Revenue - USD Billion, 2019 - 2032)

  • Solution
  • Services

Information Technology Service Management, Deployment Outlook (Revenue - USD Billion, 2019 - 2032)

  • On-Premises
  • Cloud

Information Technology Service Management, Enterprise Size Outlook (Revenue - USD Billion, 2019 - 2032)

  • Small & Medium Enterprises
  • Large Enterprises

Information Technology Service Management, End-User Outlook (Revenue - USD Billion, 2019 - 2032)

  • IT & Telecom
  • BFSI
  • Retail & E-Commerce
  • Healthcare
  • Others

Information Technology Service Management, Regional Outlook (Revenue - USD Billion, 2019 - 2032)

  • North America
  • U.S.
  • Canada
  • Europe
  • Germany
  • UK
  • France
  • Italy
  • Spain
  • Russia
  • Netherlands
  • Asia Pacific
  • China
  • India
  • Japan
  • South Korea
  • Indonesia
  • Malaysia
  • Latin America
  • Argentina
  • Brazil
  • Mexico
  • Middle East & Africa
  • UAE
  • Saudi Arabia
  • Israel
  • South Africa

Table of Contents

1. Introduction

  • 1.1. Report Description
    • 1.1.1. Objectives of the Study
    • 1.1.2. Market Scope
    • 1.1.3. Assumptions
  • 1.2. Stakeholders

2. Executive Summary

  • 2.1. Market Highlights

3. Research Methodology

  • 3.1. Overview
    • 3.1.1. Data Mining
  • 3.2. Data Sources
    • 3.2.1. Primary Sources
    • 3.2.2. Secondary Sources

4. Global Information Technology Service Management Market Insights

  • 4.1. Information Technology Service Management - Industry Snapshot
  • 4.2. Information Technology Service Management Market Dynamics
    • 4.2.1. Drivers and Opportunities
      • 4.2.1.1. Growing it complexity is projected to spur the product demand
      • 4.2.1.2. Digital transformation initiatives
    • 4.2.2. Restraints and Challenges
      • 4.2.2.1. Resistance to change and organizational culture
  • 4.3. Porter's Five Forces Analysis
    • 4.3.1. Bargaining Power of Suppliers (Moderate)
    • 4.3.2. Threats of New Entrants: (Low)
    • 4.3.3. Bargaining Power of Buyers (Moderate)
    • 4.3.4. Threat of Substitute (Moderate)
    • 4.3.5. Rivalry among existing firms (High)
  • 4.4. PESTLE Analysis
  • 4.5. Information Technology Service Management Industry Trends
  • 4.6. COVID-19 Impact Analysis

5. Global Information Technology Service Management Market, by Component

  • 5.1. Key Findings
  • 5.2. Introduction
    • 5.2.1. Global Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
  • 5.3. Solution
    • 5.3.1. Global Information Technology Service Management Market, by Solution, by Region, 2019-2032 (USD Billion)
  • 5.4. Services
    • 5.4.1. Global Information Technology Service Management Market, by Services, by Region, 2019-2032 (USD Billion)

6. Global Information Technology Service Management Market, by Technology

  • 6.1. Key Findings
  • 6.2. Introduction
    • 6.2.1. Global Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
  • 6.3. Performance Management
    • 6.3.1. Global Information Technology Service Management Market, by Performance Management, by Region, 2019-2032 (USD Billion)
  • 6.4. Configuration Management
    • 6.4.1. Global Information Technology Service Management Market, by Configuration Management, by Region, 2019-2032 (USD Billion)
  • 6.5. Network Management
    • 6.5.1. Global Information Technology Service Management Market, by Network Management, by Region, 2019-2032 (USD Billion)
  • 6.6. Database Management System
    • 6.6.1. Global Information Technology Service Management Market, by Database Management System, by Region, 2019-2032 (USD Billion)
  • 6.7. Others
    • 6.7.1. Global Information Technology Service Management Market, by Others, by Region, 2019-2032 (USD Billion)

7. Global Information Technology Service Management Market, by Deployment

  • 7.1. Key Findings
  • 7.2. Introduction
    • 7.2.1. Global Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
  • 7.3. On-Premises
    • 7.3.1. Global Information Technology Service Management Market, by On-Premises, by Region, 2019-2032 (USD Billion)
  • 7.4. Cloud
    • 7.4.1. Global Information Technology Service Management Market, by Cloud, by Region, 2019-2032 (USD Billion)

8. Global Information Technology Service Management Market, by Enterprise Size

  • 8.1. Key Findings
  • 8.2. Introduction
    • 8.2.1. Global Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
  • 8.3. Small & Medium Enterprises
    • 8.3.1. Global Information Technology Service Management Market, by Small & Medium Enterprises, by Region, 2019-2032 (USD Billion)
  • 8.4. Large Enterprises
    • 8.4.1. Global Information Technology Service Management Market, by Large Enterprises, by Region, 2019-2032 (USD Billion)

9. Global Information Technology Service Management Market, by End-User

  • 9.1. Key Findings
  • 9.2. Introduction
    • 9.2.1. Global Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
  • 9.3. IT & Telecom
    • 9.3.1. Global Information Technology Service Management Market, by IT & Telecom, by Region, 2019-2032 (USD Billion)
  • 9.4. BFSI
    • 9.4.1. Global Information Technology Service Management Market, by BFSI, by Region, 2019-2032 (USD Billion)
  • 9.5. Retail & E-Commerce
    • 9.5.1. Global Information Technology Service Management Market, by Retail & E-Commerce, by Region, 2019-2032 (USD Billion)
  • 9.6. Healthcare
    • 9.6.1. Global Information Technology Service Management Market, by Healthcare, by Region, 2019-2032 (USD Billion)
  • 9.7. Others
    • 9.7.1. Global Information Technology Service Management Market, by Others, by Region, 2019-2032 (USD Billion)

10. Global Information Technology Service Management Market, by Geography

  • 10.1. Key findings
  • 10.2. Introduction
    • 10.2.1. Information Technology Service Management Market Assessment, By Geography, 2019-2032 (USD Billion)
  • 10.3. Information Technology Service Management Market - North America
    • 10.3.1. North America: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
    • 10.3.2. North America: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
    • 10.3.3. North America: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
    • 10.3.4. North America: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
    • 10.3.5. North America: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
    • 10.3.6. Information Technology Service Management Market - U.S.
      • 10.3.6.1. U.S.: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
      • 10.3.6.2. U.S.: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
      • 10.3.6.3. U.S.: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
      • 10.3.6.4. U.S.: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
      • 10.3.6.5. U.S.: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
    • 10.3.7. Information Technology Service Management Market - Canada
      • 10.3.7.1. Canada: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
      • 10.3.7.2. Canada.: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
      • 10.3.7.3. Canada: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
      • 10.3.7.4. Canada: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
      • 10.3.7.5. Canada: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
  • 10.4. Information Technology Service Management Market - Europe
    • 10.4.1. Europe: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
    • 10.4.2. Europe.: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
    • 10.4.3. Europe: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
    • 10.4.4. Europe: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
    • 10.4.5. Europe: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
    • 10.4.6. Information Technology Service Management Market - UK
      • 10.4.6.1. UK: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
      • 10.4.6.2. UK.: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
      • 10.4.6.3. UK: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
      • 10.4.6.4. UK: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
      • 10.4.6.5. UK: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
    • 10.4.7. Information Technology Service Management Market - France
      • 10.4.7.1. France: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
      • 10.4.7.2. France.: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
      • 10.4.7.3. France: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
      • 10.4.7.4. France: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
      • 10.4.7.5. France: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
    • 10.4.8. Information Technology Service Management Market - Germany
      • 10.4.8.1. Germany: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
      • 10.4.8.2. Germany.: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
      • 10.4.8.3. Germany: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
      • 10.4.8.4. Germany: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
      • 10.4.8.5. Germany: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
    • 10.4.9. Information Technology Service Management Market - Italy
      • 10.4.9.1. Italy: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
      • 10.4.9.2. Italy.: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
      • 10.4.9.3. Italy: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
      • 10.4.9.4. Italy: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
      • 10.4.9.5. Italy: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
    • 10.4.10. Information Technology Service Management Market - Spain
      • 10.4.10.1. Spain: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
      • 10.4.10.2. Spain.: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
      • 10.4.10.3. Spain: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
      • 10.4.10.4. Spain: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
      • 10.4.10.5. Spain: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
    • 10.4.11. Information Technology Service Management Market - Netherlands
      • 10.4.11.1. Netherlands: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
      • 10.4.11.2. Netherlands.: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
      • 10.4.11.3. Netherlands: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
      • 10.4.11.4. Netherlands: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
      • 10.4.11.5. Netherlands: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
    • 10.4.12. Information Technology Service Management Market - Russia
      • 10.4.12.1. Russia: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
      • 10.4.12.2. Russia.: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
      • 10.4.12.3. Russia: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
      • 10.4.12.4. Russia: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
      • 10.4.12.5. Russia: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
  • 10.5. Information Technology Service Management Market - Asia Pacific
    • 10.5.1. Asia Pacific: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
    • 10.5.2. Asia Pacific.: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
    • 10.5.3. Asia Pacific: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
    • 10.5.4. Asia Pacific: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
    • 10.5.5. Asia Pacific: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
    • 10.5.6. Information Technology Service Management Market - China
      • 10.5.6.1. China: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
      • 10.5.6.2. China.: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
      • 10.5.6.3. China: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
      • 10.5.6.4. China: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
      • 10.5.6.5. China: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
    • 10.5.7. Information Technology Service Management Market - India
      • 10.5.7.1. India: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
      • 10.5.7.2. India.: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
      • 10.5.7.3. India: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
      • 10.5.7.4. India: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
      • 10.5.7.5. India: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
    • 10.5.8. Information Technology Service Management Market - Japan
      • 10.5.8.1. Japan: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
      • 10.5.8.2. Japan.: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
      • 10.5.8.3. Japan: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
      • 10.5.8.4. Japan: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
      • 10.5.8.5. Japan: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
    • 10.5.9. Information Technology Service Management Market - Malaysia
      • 10.5.9.1. Malaysia: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
      • 10.5.9.2. Malaysia.: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
      • 10.5.9.3. Malaysia: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
      • 10.5.9.4. Malaysia: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
      • 10.5.9.5. Malaysia: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
    • 10.5.10. Information Technology Service Management Market - Indonesia
      • 10.5.10.1. Indonesia: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
      • 10.5.10.2. Indonesia.: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
      • 10.5.10.3. Indonesia: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
      • 10.5.10.4. Indonesia: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
      • 10.5.10.5. Indonesia: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
    • 10.5.11. Information Technology Service Management Market - South Korea
      • 10.5.11.1. South Korea: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
      • 10.5.11.2. South Korea.: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
      • 10.5.11.3. South Korea: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
      • 10.5.11.4. South Korea: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
      • 10.5.11.5. South Korea: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
  • 10.6. Information Technology Service Management Market - Middle East & Africa
    • 10.6.1. Middle East & Africa: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
    • 10.6.2. Middle East & Africa: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
    • 10.6.3. Middle East & Africa: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
    • 10.6.4. Middle East & Africa: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
    • 10.6.5. Middle East & Africa: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
    • 10.6.6. Information Technology Service Management Market - Saudi Arabia
      • 10.6.6.1. Saudi Arabia: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
      • 10.6.6.2. Saudi Arabia.: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
      • 10.6.6.3. Saudi Arabia: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
      • 10.6.6.4. Saudi Arabia: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
      • 10.6.6.5. Saudi Arabia: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
    • 10.6.7. Information Technology Service Management Market - UAE
      • 10.6.7.1. UAE: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
      • 10.6.7.2. UAE.: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
      • 10.6.7.3. UAE: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
      • 10.6.7.4. UAE: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
      • 10.6.7.5. UAE: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
    • 10.6.8. Information Technology Service Management Market - Israel
      • 10.6.8.1. Israel: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
      • 10.6.8.2. Israel.: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
      • 10.6.8.3. Israel: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
      • 10.6.8.4. Israel: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
      • 10.6.8.5. Israel: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
    • 10.6.9. Information Technology Service Management Market - South Africa
      • 10.6.9.1. South Africa: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
      • 10.6.9.2. South Africa.: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
      • 10.6.9.3. South Africa: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
      • 10.6.9.4. South Africa: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
      • 10.6.9.5. South Africa: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
  • 10.7. Information Technology Service Management Market - Latin America
    • 10.7.1. Latin America: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
    • 10.7.2. Latin America.: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
    • 10.7.3. Latin America: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
    • 10.7.4. Latin America: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
    • 10.7.5. Latin America: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
    • 10.7.6. Information Technology Service Management Market - Mexico
      • 10.7.6.1. Mexico: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
      • 10.7.6.2. Mexico.: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
      • 10.7.6.3. Mexico: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
      • 10.7.6.4. Mexico: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
      • 10.7.6.5. Mexico: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
    • 10.7.7. Information Technology Service Management Market - Brazil
      • 10.7.7.1. Brazil: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
      • 10.7.7.2. Brazil.: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
      • 10.7.7.3. Brazil: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
      • 10.7.7.4. Brazil: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
      • 10.7.7.5. Brazil: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)
    • 10.7.8. Information Technology Service Management Market - Argentina
      • 10.7.8.1. Argentina: Information Technology Service Management Market, by Component, 2019-2032 (USD Billion)
      • 10.7.8.2. Argentina.: Information Technology Service Management Market, by Enterprise Size, 2019-2032 (USD Billion)
      • 10.7.8.3. Argentina: Information Technology Service Management Market, by Technology, 2019-2032 (USD Billion)
      • 10.7.8.4. Argentina: Information Technology Service Management Market, by Deployment, 2019-2032 (USD Billion)
      • 10.7.8.5. Argentina: Information Technology Service Management Market, by End-User, 2019-2032 (USD Billion)

11. Competitive Landscape

  • 11.1. Expansion and Acquisition Analysis
    • 11.1.1. Expansion
    • 11.1.2. Acquisitions
  • 11.2. Partnerships/Collaborations/Agreements/Exhibitions

12. Company Profiles

  • 12.1. Atlassian Corporation Plc
    • 12.1.1. Company Overview
    • 12.1.2. Financial Performance
    • 12.1.3. Product Benchmarking
    • 12.1.4. Recent Development
  • 12.2. BMC Software, Inc.
    • 12.2.1. Company Overview
    • 12.2.2. Financial Performance
    • 12.2.3. Product Benchmarking
    • 12.2.4. Recent Development
  • 12.3. Cherwell Software, LLC
    • 12.3.1. Company Overview
    • 12.3.2. Financial Performance
    • 12.3.3. Product Benchmarking
    • 12.3.4. Recent Development
  • 12.4. Freshworks Inc.
    • 12.4.1. Company Overview
    • 12.4.2. Financial Performance
    • 12.4.3. Product Benchmarking
    • 12.4.4. Recent Development
  • 12.5. IBM Corporation
    • 12.5.1. Company Overview
    • 12.5.2. Financial Performance
    • 12.5.3. Product Benchmarking
    • 12.5.4. Recent Development
  • 12.6. Ivanti, Inc.
    • 12.6.1. Company Overview
    • 12.6.2. Financial Performance
    • 12.6.3. Product Benchmarking
    • 12.6.4. Recent Development
  • 12.7. Micro Focus International plc
    • 12.7.1. Company Overview
    • 12.7.2. Financial Performance
    • 12.7.3. Product Benchmarking
    • 12.7.4. Recent Development
  • 12.8. ServiceNow, Inc.
    • 12.8.1. Company Overview
    • 12.8.2. Financial Performance
    • 12.8.3. Product Benchmarking
    • 12.8.4. Recent Development
  • 12.9. SolarWinds Worldwide, LLC
    • 12.9.1. Company Overview
    • 12.9.2. Financial Performance
    • 12.9.3. Product Benchmarking
    • 12.9.4. Recent Development
  • 12.10. SysAid Technologies Ltd.
    • 12.10.1. Company Overview
    • 12.10.2. Financial Performance
    • 12.10.3. Product Benchmarking
    • 12.10.4. Recent Development
  • 12.11. TeamDynamix
    • 12.11.1. Company Overview
    • 12.11.2. Financial Performance
    • 12.11.3. Product Benchmarking
    • 12.11.4. Recent Development
  • 12.12. TOPdesk B.V.
    • 12.12.1. Company Overview
    • 12.12.2. Financial Performance
    • 12.12.3. Product Benchmarking
    • 12.12.4. Recent Development
  • 12.13. Vivantio Limited
    • 12.13.1. Company Overview
    • 12.13.2. Financial Performance
    • 12.13.3. Product Benchmarking
    • 12.13.4. Recent Development
  • 12.14. Zendesk, Inc
    • 12.14.1. Company Overview
    • 12.14.2. Financial Performance
    • 12.14.3. Product Benchmarking
    • 12.14.4. Recent Development
  • 12.15. Zoho Corporation Pvt. Ltd.
    • 12.15.1. Company Overview
    • 12.15.2. Financial Performance
    • 12.15.3. Product Benchmarking
    • 12.15.4. Recent Development
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