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시장보고서
상품코드
1874369
세계의 컨텐츠 모더레이션 솔루션 : 시장 점유율과 순위, 전체 판매량 및 수요 예측(2025-2031년)Content Moderation Solutions - Global Market Share and Ranking, Overall Sales and Demand Forecast 2025-2031 |
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QYResearch
세계의 컨텐츠 모더레이션 솔루션 시장 규모는 2024년에 105억 3,000만 달러로 추정되며, 2025-2031년의 예측 기간에 CAGR 8.3%로 성장하여 2031년까지 185억 4,100만 달러로 확대될 것으로 예측됩니다.
컨텐츠 모더레이션은 온라인 채널에 게시된 컨텐츠를 모니터링, 평가, 필터링하는 프로세스입니다. 가장 일반적인 두 가지 유형은 게시 전 승인을 받아야 하는 사전 검열과 게시 후 잠재적으로 문제가 될 수 있는 컨텐츠를 식별하고 확인하는 사후 검열입니다.
기업이 고객과의 소통을 강화함에 따라, 컨텐츠 모더레이션은 온라인 비즈니스 전략에 있어 필수적인 요소로 자리 잡고 있습니다. 사이트 전체의 모든 영역에서 높은 기준을 적용할 수 있는 컨텐츠 모더레이션 시스템이 없다면, 극소수의 사용자에 의해 어렵게 쌓아온 브랜드 평판이 훼손될 수 있습니다.
컨텐츠 모더레이션 솔루션은 크게 서비스, 소프트웨어, 플랫폼으로 나뉩니다. 서비스가 가장 널리 이용되고 있으며, 전체 시장 규모의 약 77%를 차지하고 있습니다.
컨텐츠 모더레이션 솔루션은 소셜 미디어, 전자상거래 소매업체 등 다양한 분야에서 활용되고 있습니다. 특히 소셜 미디어 분야가 가장 널리 이용되고 있으며, 전 세계 전체의 약 56%를 차지하고 있습니다.
지난 몇 년 동안 아시아태평양(APAC)은 세계 최대의 컨텐츠 모더레이션 솔루션 시장이었으며, 향후 몇 년 동안 계속 성장할 것으로 예측됩니다. APAC 시장은 세계 시장의 약 43%를 차지하고 있습니다.
TELUS International, TDCX, Viafoura, TaskUs, Appen, Open Access BPO, Microsoft Azure, Magellan Solutions, Cogito, Clarifai 등이 세계 컨텐츠 모더레이션 솔루션 시장의 주요 공급업체들입니다. 상위 5개 기업이 세계 시장의 약 22%를 점유하고 있습니다.
이 보고서는 컨텐츠 모더레이션 솔루션 세계 시장에 대해 총 매출액, 주요 기업의 시장 점유율 및 순위를 중심으로 지역별, 국가별, 유형별, 용도별 분석을 종합적으로 제시하는 것을 목적으로 합니다.
컨텐츠 모더레이션 솔루션 시장 규모, 추정 및 예측은 매출액 기준으로 제시되며, 2024년을 기준 연도로 하여 2020년부터 2031년까지의 기간의 과거 데이터와 예측 데이터를 포함합니다. 정량적, 정성적 분석을 통해 독자들이 비즈니스/성장 전략을 수립하고, 시장 경쟁 구도를 평가하고, 현재 시장에서의 위치를 분석하고, 컨텐츠 모더레이션 솔루션에 대한 정보에 입각한 비즈니스 의사결정을 내릴 수 있도록 지원합니다.
시장 세분화
기업별
- TELUS Digital
- Pactera
- Arvato
- TDCX
- Open Access BPO
- Accenture
- GenPact
- Microsoft Azure
- Concentrix
- Appen
- TaskUs
- Magellan Solutions
- IntouchCX
- Ascential
- Cogito
- Clarifai
- Two Hat
- LiveWorld
- Viafoura
유형별 부문
- 서비스
- 소프트웨어 및 플랫폼
용도별 부문
- 소셜미디어
- 전자상거래 소매업체
- 기타
지역별
- 북미
- 미국
- 캐나다
- 아시아태평양
- 중국
- 일본
- 한국
- 동남아시아
- 인도
- 호주
- 기타 아시아태평양
- 유럽
- 독일
- 프랑스
- 영국
- 이탈리아
- 네덜란드
- 북유럽 국가
- 기타 유럽
- 라틴아메리카
- 멕시코
- 브라질
- 기타 라틴아메리카
- 중동 및 아프리카
- 튀르키예
- 사우디아라비아
- 아랍에미리트(UAE)
- 기타 중동 및 아프리카
자주 묻는 질문
The global market for Content Moderation Solutions was estimated to be worth US$ 10530 million in 2024 and is forecast to a readjusted size of US$ 18541 million by 2031 with a CAGR of 8.3% during the forecast period 2025-2031.
Content moderation is the process of monitoring, assessing, and filtering content that has been posted to your online channels. The two most common types of content moderation are pre-moderation, where submissions must be approved, and post-moderation, where potentially sensitive content is identified and checked after it has been posted.
As businesses connect ever more closely with their customers, content moderation is becoming an essential piece of online business strategy. Without a content moderation system capable of enforcing high standards across all areas of your site, a small minority could dismantle the brand reputation that you've worked so hard to build.
Content Moderation Solutions are mainly classified into the following types: Service, Software & Platform. Service is the most widely used type which took up about 77% of the total market size.
Content Moderation Solutions have wide range of applications, such as Social Media, E-commerce Retailer, etc. And social media was the most widely used area which took up about 56% of the global total.
APAC is the largest region of Content Moderation Solution in the world in the past few years and it will keep increasing in the next few years. APAC market took up about 43% the global market.
TELUS International, TDCX, Viafoura, TaskUs, Appen, Open Access BPO, Microsoft Azure, Magellan Solutions, Cogito, Clarifai, etc. are the key suppliers in the global Content Moderation Solution market. Top 5 took up about 22% of the global market.
This report aims to provide a comprehensive presentation of the global market for Content Moderation Solutions, focusing on the total sales revenue, key companies market share and ranking, together with an analysis of Content Moderation Solutions by region & country, by Type, and by Application.
The Content Moderation Solutions market size, estimations, and forecasts are provided in terms of sales revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. With both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Content Moderation Solutions.
Market Segmentation
By Company
- TELUS Digital
- Pactera
- Arvato
- TDCX
- Open Access BPO
- Accenture
- GenPact
- Microsoft Azure
- Concentrix
- Appen
- TaskUs
- Magellan Solutions
- IntouchCX
- Ascential
- Cogito
- Clarifai
- Two Hat
- LiveWorld
- Viafoura
Segment by Type
- Services
- Software & Platform
Segment by Application
- Social Media
- Ecommerce Retailer
- Others
By Region
- North America
- United States
- Canada
- Asia-Pacific
- China
- Japan
- South Korea
- Southeast Asia
- India
- Australia
- Rest of Asia-Pacific
- Europe
- Germany
- France
- U.K.
- Italy
- Netherlands
- Nordic Countries
- Rest of Europe
- Latin America
- Mexico
- Brazil
- Rest of Latin America
- Middle East & Africa
- Turkey
- Saudi Arabia
- UAE
- Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, global total market size. This chapter also provides the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.
Chapter 2: Detailed analysis of Content Moderation Solutions company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 3: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 4: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 5: Revenue of Content Moderation Solutions in regional level. It provides a quantitative analysis of the market size and development potential of each region and introduces the market development, future development prospects, market space, and market size of each country in the world.
Chapter 6: Revenue of Content Moderation Solutions in country level. It provides sigmate data by Type, and by Application for each country/region.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product revenue, gross margin, product introduction, recent development, etc.
Chapter 8: Analysis of industrial chain, including the upstream and downstream of the industry.
Chapter 9: Conclusion.
Table of Contents
1 Market Overview
- 1.1 Content Moderation Solutions Product Introduction
- 1.2 Global Content Moderation Solutions Market Size Forecast (2020-2031)
- 1.3 Content Moderation Solutions Market Trends & Drivers
- 1.3.1 Content Moderation Solutions Industry Trends
- 1.3.2 Content Moderation Solutions Market Drivers & Opportunity
- 1.3.3 Content Moderation Solutions Market Challenges
- 1.3.4 Content Moderation Solutions Market Restraints
- 1.4 Assumptions and Limitations
- 1.5 Study Objectives
- 1.6 Years Considered
2 Competitive Analysis by Company
- 2.1 Global Content Moderation Solutions Players Revenue Ranking (2024)
- 2.2 Global Content Moderation Solutions Revenue by Company (2020-2025)
- 2.3 Key Companies Content Moderation Solutions Manufacturing Base Distribution and Headquarters
- 2.4 Key Companies Content Moderation Solutions Product Offered
- 2.5 Key Companies Time to Begin Mass Production of Content Moderation Solutions
- 2.6 Content Moderation Solutions Market Competitive Analysis
- 2.6.1 Content Moderation Solutions Market Concentration Rate (2020-2025)
- 2.6.2 Global 5 and 10 Largest Companies by Content Moderation Solutions Revenue in 2024
- 2.6.3 Global Top Companies by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Content Moderation Solutions as of 2024)
- 2.7 Mergers & Acquisitions, Expansion
3 Segmentation by Type
- 3.1 Introduction by Type
- 3.1.1 Services
- 3.1.2 Software & Platform
- 3.2 Global Content Moderation Solutions Sales Value by Type
- 3.2.1 Global Content Moderation Solutions Sales Value by Type (2020 VS 2024 VS 2031)
- 3.2.2 Global Content Moderation Solutions Sales Value, by Type (2020-2031)
- 3.2.3 Global Content Moderation Solutions Sales Value, by Type (%) (2020-2031)
4 Segmentation by Application
- 4.1 Introduction by Application
- 4.1.1 Social Media
- 4.1.2 Ecommerce Retailer
- 4.1.3 Others
- 4.2 Global Content Moderation Solutions Sales Value by Application
- 4.2.1 Global Content Moderation Solutions Sales Value by Application (2020 VS 2024 VS 2031)
- 4.2.2 Global Content Moderation Solutions Sales Value, by Application (2020-2031)
- 4.2.3 Global Content Moderation Solutions Sales Value, by Application (%) (2020-2031)
5 Segmentation by Region
- 5.1 Global Content Moderation Solutions Sales Value by Region
- 5.1.1 Global Content Moderation Solutions Sales Value by Region: 2020 VS 2024 VS 2031
- 5.1.2 Global Content Moderation Solutions Sales Value by Region (2020-2025)
- 5.1.3 Global Content Moderation Solutions Sales Value by Region (2026-2031)
- 5.1.4 Global Content Moderation Solutions Sales Value by Region (%), (2020-2031)
- 5.2 North America
- 5.2.1 North America Content Moderation Solutions Sales Value, 2020-2031
- 5.2.2 North America Content Moderation Solutions Sales Value by Country (%), 2024 VS 2031
- 5.3 Europe
- 5.3.1 Europe Content Moderation Solutions Sales Value, 2020-2031
- 5.3.2 Europe Content Moderation Solutions Sales Value by Country (%), 2024 VS 2031
- 5.4 Asia Pacific
- 5.4.1 Asia Pacific Content Moderation Solutions Sales Value, 2020-2031
- 5.4.2 Asia Pacific Content Moderation Solutions Sales Value by Region (%), 2024 VS 2031
- 5.5 South America
- 5.5.1 South America Content Moderation Solutions Sales Value, 2020-2031
- 5.5.2 South America Content Moderation Solutions Sales Value by Country (%), 2024 VS 2031
- 5.6 Middle East & Africa
- 5.6.1 Middle East & Africa Content Moderation Solutions Sales Value, 2020-2031
- 5.6.2 Middle East & Africa Content Moderation Solutions Sales Value by Country (%), 2024 VS 2031
6 Segmentation by Key Countries/Regions
- 6.1 Key Countries/Regions Content Moderation Solutions Sales Value Growth Trends, 2020 VS 2024 VS 2031
- 6.2 Key Countries/Regions Content Moderation Solutions Sales Value, 2020-2031
- 6.3 United States
- 6.3.1 United States Content Moderation Solutions Sales Value, 2020-2031
- 6.3.2 United States Content Moderation Solutions Sales Value by Type (%), 2024 VS 2031
- 6.3.3 United States Content Moderation Solutions Sales Value by Application, 2024 VS 2031
- 6.4 Europe
- 6.4.1 Europe Content Moderation Solutions Sales Value, 2020-2031
- 6.4.2 Europe Content Moderation Solutions Sales Value by Type (%), 2024 VS 2031
- 6.4.3 Europe Content Moderation Solutions Sales Value by Application, 2024 VS 2031
- 6.5 China
- 6.5.1 China Content Moderation Solutions Sales Value, 2020-2031
- 6.5.2 China Content Moderation Solutions Sales Value by Type (%), 2024 VS 2031
- 6.5.3 China Content Moderation Solutions Sales Value by Application, 2024 VS 2031
- 6.6 Japan
- 6.6.1 Japan Content Moderation Solutions Sales Value, 2020-2031
- 6.6.2 Japan Content Moderation Solutions Sales Value by Type (%), 2024 VS 2031
- 6.6.3 Japan Content Moderation Solutions Sales Value by Application, 2024 VS 2031
- 6.7 South Korea
- 6.7.1 South Korea Content Moderation Solutions Sales Value, 2020-2031
- 6.7.2 South Korea Content Moderation Solutions Sales Value by Type (%), 2024 VS 2031
- 6.7.3 South Korea Content Moderation Solutions Sales Value by Application, 2024 VS 2031
- 6.8 Southeast Asia
- 6.8.1 Southeast Asia Content Moderation Solutions Sales Value, 2020-2031
- 6.8.2 Southeast Asia Content Moderation Solutions Sales Value by Type (%), 2024 VS 2031
- 6.8.3 Southeast Asia Content Moderation Solutions Sales Value by Application, 2024 VS 2031
- 6.9 India
- 6.9.1 India Content Moderation Solutions Sales Value, 2020-2031
- 6.9.2 India Content Moderation Solutions Sales Value by Type (%), 2024 VS 2031
- 6.9.3 India Content Moderation Solutions Sales Value by Application, 2024 VS 2031
7 Company Profiles
- 7.1 TELUS Digital
- 7.1.1 TELUS Digital Profile
- 7.1.2 TELUS Digital Main Business
- 7.1.3 TELUS Digital Content Moderation Solutions Products, Services and Solutions
- 7.1.4 TELUS Digital Content Moderation Solutions Revenue (US$ Million) & (2020-2025)
- 7.1.5 TELUS Digital Recent Developments
- 7.2 Pactera
- 7.2.1 Pactera Profile
- 7.2.2 Pactera Main Business
- 7.2.3 Pactera Content Moderation Solutions Products, Services and Solutions
- 7.2.4 Pactera Content Moderation Solutions Revenue (US$ Million) & (2020-2025)
- 7.2.5 Pactera Recent Developments
- 7.3 Arvato
- 7.3.1 Arvato Profile
- 7.3.2 Arvato Main Business
- 7.3.3 Arvato Content Moderation Solutions Products, Services and Solutions
- 7.3.4 Arvato Content Moderation Solutions Revenue (US$ Million) & (2020-2025)
- 7.3.5 Arvato Recent Developments
- 7.4 TDCX
- 7.4.1 TDCX Profile
- 7.4.2 TDCX Main Business
- 7.4.3 TDCX Content Moderation Solutions Products, Services and Solutions
- 7.4.4 TDCX Content Moderation Solutions Revenue (US$ Million) & (2020-2025)
- 7.4.5 TDCX Recent Developments
- 7.5 Open Access BPO
- 7.5.1 Open Access BPO Profile
- 7.5.2 Open Access BPO Main Business
- 7.5.3 Open Access BPO Content Moderation Solutions Products, Services and Solutions
- 7.5.4 Open Access BPO Content Moderation Solutions Revenue (US$ Million) & (2020-2025)
- 7.5.5 Open Access BPO Recent Developments
- 7.6 Accenture
- 7.6.1 Accenture Profile
- 7.6.2 Accenture Main Business
- 7.6.3 Accenture Content Moderation Solutions Products, Services and Solutions
- 7.6.4 Accenture Content Moderation Solutions Revenue (US$ Million) & (2020-2025)
- 7.6.5 Accenture Recent Developments
- 7.7 GenPact
- 7.7.1 GenPact Profile
- 7.7.2 GenPact Main Business
- 7.7.3 GenPact Content Moderation Solutions Products, Services and Solutions
- 7.7.4 GenPact Content Moderation Solutions Revenue (US$ Million) & (2020-2025)
- 7.7.5 GenPact Recent Developments
- 7.8 Microsoft Azure
- 7.8.1 Microsoft Azure Profile
- 7.8.2 Microsoft Azure Main Business
- 7.8.3 Microsoft Azure Content Moderation Solutions Products, Services and Solutions
- 7.8.4 Microsoft Azure Content Moderation Solutions Revenue (US$ Million) & (2020-2025)
- 7.8.5 Microsoft Azure Recent Developments
- 7.9 Concentrix
- 7.9.1 Concentrix Profile
- 7.9.2 Concentrix Main Business
- 7.9.3 Concentrix Content Moderation Solutions Products, Services and Solutions
- 7.9.4 Concentrix Content Moderation Solutions Revenue (US$ Million) & (2020-2025)
- 7.9.5 Concentrix Recent Developments
- 7.10 Appen
- 7.10.1 Appen Profile
- 7.10.2 Appen Main Business
- 7.10.3 Appen Content Moderation Solutions Products, Services and Solutions
- 7.10.4 Appen Content Moderation Solutions Revenue (US$ Million) & (2020-2025)
- 7.10.5 Appen Recent Developments
- 7.11 TaskUs
- 7.11.1 TaskUs Profile
- 7.11.2 TaskUs Main Business
- 7.11.3 TaskUs Content Moderation Solutions Products, Services and Solutions
- 7.11.4 TaskUs Content Moderation Solutions Revenue (US$ Million) & (2020-2025)
- 7.11.5 TaskUs Recent Developments
- 7.12 Magellan Solutions
- 7.12.1 Magellan Solutions Profile
- 7.12.2 Magellan Solutions Main Business
- 7.12.3 Magellan Solutions Content Moderation Solutions Products, Services and Solutions
- 7.12.4 Magellan Solutions Content Moderation Solutions Revenue (US$ Million) & (2020-2025)
- 7.12.5 Magellan Solutions Recent Developments
- 7.13 IntouchCX
- 7.13.1 IntouchCX Profile
- 7.13.2 IntouchCX Main Business
- 7.13.3 IntouchCX Content Moderation Solutions Products, Services and Solutions
- 7.13.4 IntouchCX Content Moderation Solutions Revenue (US$ Million) & (2020-2025)
- 7.13.5 IntouchCX Recent Developments
- 7.14 Ascential
- 7.14.1 Ascential Profile
- 7.14.2 Ascential Main Business
- 7.14.3 Ascential Content Moderation Solutions Products, Services and Solutions
- 7.14.4 Ascential Content Moderation Solutions Revenue (US$ Million) & (2020-2025)
- 7.14.5 Ascential Recent Developments
- 7.15 Cogito
- 7.15.1 Cogito Profile
- 7.15.2 Cogito Main Business
- 7.15.3 Cogito Content Moderation Solutions Products, Services and Solutions
- 7.15.4 Cogito Content Moderation Solutions Revenue (US$ Million) & (2020-2025)
- 7.15.5 Cogito Recent Developments
- 7.16 Clarifai
- 7.16.1 Clarifai Profile
- 7.16.2 Clarifai Main Business
- 7.16.3 Clarifai Content Moderation Solutions Products, Services and Solutions
- 7.16.4 Clarifai Content Moderation Solutions Revenue (US$ Million) & (2020-2025)
- 7.16.5 Clarifai Recent Developments
- 7.17 Two Hat
- 7.17.1 Two Hat Profile
- 7.17.2 Two Hat Main Business
- 7.17.3 Two Hat Content Moderation Solutions Products, Services and Solutions
- 7.17.4 Two Hat Content Moderation Solutions Revenue (US$ Million) & (2020-2025)
- 7.17.5 Two Hat Recent Developments
- 7.18 LiveWorld
- 7.18.1 LiveWorld Profile
- 7.18.2 LiveWorld Main Business
- 7.18.3 LiveWorld Content Moderation Solutions Products, Services and Solutions
- 7.18.4 LiveWorld Content Moderation Solutions Revenue (US$ Million) & (2020-2025)
- 7.18.5 LiveWorld Recent Developments
- 7.19 Viafoura
- 7.19.1 Viafoura Profile
- 7.19.2 Viafoura Main Business
- 7.19.3 Viafoura Content Moderation Solutions Products, Services and Solutions
- 7.19.4 Viafoura Content Moderation Solutions Revenue (US$ Million) & (2020-2025)
- 7.19.5 Viafoura Recent Developments
8 Industry Chain Analysis
- 8.1 Content Moderation Solutions Industrial Chain
- 8.2 Content Moderation Solutions Upstream Analysis
- 8.2.1 Key Raw Materials
- 8.2.2 Raw Materials Key Suppliers
- 8.2.3 Manufacturing Cost Structure
- 8.3 Midstream Analysis
- 8.4 Downstream Analysis (Customers Analysis)
- 8.5 Sales Model and Sales Channels
- 8.5.1 Content Moderation Solutions Sales Model
- 8.5.2 Sales Channel
- 8.5.3 Content Moderation Solutions Distributors
9 Research Findings and Conclusion
10 Appendix
- 10.1 Research Methodology
- 10.1.1 Methodology/Research Approach
- 10.1.1.1 Research Programs/Design
- 10.1.1.2 Market Size Estimation
- 10.1.1.3 Market Breakdown and Data Triangulation
- 10.1.2 Data Source
- 10.1.2.1 Secondary Sources
- 10.1.2.2 Primary Sources
- 10.1.1 Methodology/Research Approach
- 10.2 Author Details
- 10.3 Disclaimer
