ATM 관리 서비스 시장(2026-2034년) : 서비스 유형, ATM 설치장고, 국가, 기업별

Managed Services Market Size and Forecast 2026-2034

Managed Services Market is expected to reach US$ 676.29 billion by 2034 from US$ 323.73 billion in 2025, with a CAGR of 8.53% from 2026 to 2034. Some of the main drivers driving the market's expansion include the growing need for scalable and affordable business solutions, the growing complexity of managing IT infrastructure, and the growing demand for IT outsourcing solutions.

Managed Services Industry Overview

The managed services industry has become an essential component of modern business operations as organizations increasingly rely on external service providers to manage their IT infrastructure, cybersecurity, cloud environments, and business applications. Managed services allow enterprises to outsource critical technology functions to specialized providers, enabling businesses to improve operational efficiency, reduce costs, and focus on core business activities. The growing complexity of enterprise IT environments, rapid digital transformation, and increasing demand for continuous network monitoring are significantly contributing to the expansion of the managed services market globally. Organizations across sectors such as healthcare, banking, manufacturing, retail, telecommunications, and government are increasingly adopting managed services to improve system reliability, ensure regulatory compliance, and strengthen cybersecurity capabilities. Services such as managed cloud hosting, managed security, network management, data backup, disaster recovery, and IT support continue to experience strong demand across businesses of all sizes.

Technological advancements and the rapid adoption of cloud computing are transforming the managed services industry. Enterprises are increasingly migrating workloads to hybrid and multi-cloud environments, creating demand for managed cloud services and infrastructure optimization solutions. Managed service providers are integrating artificial intelligence, automation, predictive analytics, and remote monitoring technologies to improve service efficiency and proactive issue resolution. In addition, rising cybersecurity threats, ransomware attacks, and data privacy concerns are encouraging organizations to outsource security operations to specialized managed security service providers. The growing adoption of Internet of Things (IoT), edge computing, and remote work models is further increasing the need for reliable managed network and endpoint management services. Providers are also expanding service portfolios to include advanced analytics, compliance management, and digital workplace support solutions to meet evolving enterprise requirements and maintain competitive differentiation within the market.

As pure-play MSPs, hyperscalers, and global SIs fight for wallet share, competition is getting fiercer. In Q2 2024, there were 182 consolidation transactions, with acquirers looking for industry-vertical depth, AI, and security. Although scale is important, niche experts thrive by concentrating on high-growth micro-verticals like clinical IoT security or green energy monitoring.

Investment in technology produces moats. Accenture has developed a USD 450 million generative-AI pipeline that improves client outcomes and delivery margins by automating code repair and policy compliance. While IBM introduces renewable energy monitoring suites that combine OT and IT data for sustainability governance, Dell teams up with Ericsson and Nokia to integrate edge orchestration into 5G roll-outs. Share gains are influenced by partner ecosystems. Strong hyperscaler certifications help providers get preferential funding and co-sell opportunities. Others wager on FinOps tools and open-source automation to reduce operating expenses and transfer savings to customers. Talent wars continue to force vendors to make investments in global delivery centers and learning academies in order to guarantee scalable, round-the-clock assistance.

Growth Drivers for the Managed Services Market

Growing Cybersecurity Difficulties

Strong cybersecurity has become essential for companies of all sizes in a time of constantly changing cyberthreats. Specialized security solutions, such as round-the-clock monitoring, threat detection, incident response, and compliance management, are provided by managed services providers. They guarantee adherence to pertinent laws and standards while assisting companies in safeguarding their vital information and IT assets against a variety of cyberthreats. This is especially important for sectors like finance, healthcare, and retail that are subject to strict data privacy regulations. Businesses may uphold high security standards, reduce risks, and steer clear of possible legal and financial repercussions related to data breaches or non-compliance by utilizing MSPs' knowledge.

Industry statistics state that 343,338,964 people were victims of 2365 cyberattacks in 2023. Data breaches increased by 72% in 2023 compared to the previous record of 2021. The average cost of a data breach is $4.45 million. In 2023, around 35% of malware was sent by email, making it the most prevalent vector for malware. Email security problems have been reported by 94% of firms. In 2022, business email breaches resulted in $2.7 billion in losses. Jobs in information security are expected to increase by 32% between 2022 and 2032. The market statistics for managed services are being greatly impacted by this.

Widespread Cloud Technology Adoption

One of the main factors driving market expansion is the growing trend toward cloud computing. Businesses frequently need professional help to manage these settings when they move to cloud-based solutions in order to take advantage of cost savings, improved accessibility, and more collaboration. Comprehensive cloud management solutions are provided by managed service providers, guaranteeing maximum efficiency, security, and affordability. For example, in May 2024, Rackspace Technology, the industry leader in end-to-end, hybrid multi-cloud, and AI solutions, revealed that it was collaborating with young Hollywood on a multi-stage Google Cloud solution to revolutionize video content management. Using the Google Cloud Video Intelligence Application Programming Interface (API), the partnership successfully produced the required infrastructure, third-party metadata, video assets, and video processing. The innovative entertainment network now has ten times faster video processing and better data accessibility thanks to the new cloud architecture, which also opens up new potential for distribution and revenue.

IT Infrastructure's Growing Complexity

The market for managed services is mostly driven by the increasing complexity of IT systems, including hybrid cloud environments, vast data networks, and sophisticated cybersecurity requirements. Rapid technological breakthroughs, a wide range of software applications, and the integration of several platforms are making it more difficult for businesses to manage and maintain their IT infrastructure. In order to effectively handle this complexity and guarantee the best possible system performance, dependability, and security, managed service providers (MSPs) provide specialized knowledge, resources, and cutting-edge solutions.

For example, Cognizant introduced a multi-hybrid cloud and edge management platform in April 2023 with the goal of streamlining their cloud management operations and making the switch to contemporary cloud-native architectures. Through a carefully curated library of solution accelerators, Cognizant Skygreed employs an industry-focused methodology that enables businesses to swiftly and effectively realize more business value while promoting simplification, sustainability, and cost-effectiveness. Over the upcoming years, this is anticipated to increase the managed services market projection.

Challenges in the Managed Services Market

Data Security and Privacy Concerns

One of the major challenges affecting the managed services market is the growing concern regarding data security, privacy protection, and regulatory compliance. Organizations outsourcing critical IT operations and cloud environments to third-party providers often face risks related to unauthorized access, data breaches, and cybersecurity vulnerabilities. Sensitive business information, customer records, and financial data stored within managed systems may become targets for cyberattacks or insider threats. Industries such as healthcare, banking, and government operate under strict regulatory frameworks that require strong data protection and compliance management. Any security incident involving a managed service provider can negatively impact business operations, customer trust, and corporate reputation. In addition, managing compliance across multiple jurisdictions and evolving data privacy laws creates operational complexity for service providers. Enterprises remain cautious when selecting outsourcing partners, emphasizing the need for robust cybersecurity infrastructure, transparent governance practices, and strong risk management capabilities within the managed services industry.

Vendor Dependency and Integration Complexity

Vendor dependency and integration challenges represent another significant barrier within the managed services market. Organizations relying heavily on external providers for critical IT operations may face operational risks related to service disruptions, limited flexibility, or contractual limitations. Migrating from one managed service provider to another can be technically complex, costly, and time-consuming due to differences in infrastructure architecture, software compatibility, and service configurations. In addition, integrating managed services with existing enterprise systems, legacy infrastructure, and multi-cloud environments may create operational inefficiencies and interoperability challenges. Businesses operating across multiple platforms often require customized integration strategies to ensure seamless data flow and application performance. Service-level agreement disputes, inconsistent service quality, and communication gaps between providers and clients can also affect customer satisfaction and long-term partnerships. These operational and technical complexities continue to create challenges for organizations adopting managed services across dynamic and rapidly evolving IT environments.

United States Managed Services Market

The United States managed services market is witnessing strong growth due to rapid digital transformation, increasing cloud adoption, and rising cybersecurity concerns across enterprises. Organizations in sectors such as healthcare, banking, retail, manufacturing, and government are increasingly outsourcing IT infrastructure management, cloud operations, and cybersecurity services to improve efficiency and reduce operational costs. The country has a highly advanced technology ecosystem and strong presence of major managed service providers offering cloud management, managed security, and remote monitoring solutions. Increasing adoption of hybrid work models and multi-cloud environments is further driving demand for managed IT support services. In addition, growing investments in artificial intelligence, automation, and data analytics are strengthening service innovation across the industry. Businesses are also focusing heavily on regulatory compliance and business continuity planning, increasing reliance on managed security services. The United States market is expected to maintain strong growth due to continuous enterprise technology modernization initiatives.

The need for managed services is increasing in the US due to the increased threat of cyberattacks. According to 2024 research by Check Point, cyberattacks have increased by 56% year over year, with an average of 1,300 attacks per week for U.S. firms. Healthcare increased 110% to 2,170 attacks per week, while education and research had the highest rates at 2,239 attacks per week, double from the previous year. Utilities saw an average of 1,339 attacks, a 234% increase. By providing services like continuous monitoring, threat detection, and incident response, managed services providers (MSPs) are meeting the increasing need for cutting-edge security solutions.

United Kingdom Managed Services Market

The United Kingdom managed services market is growing steadily due to increasing enterprise digitalization, rising cybersecurity requirements, and expanding adoption of cloud-based business operations. Organizations across financial services, healthcare, retail, and public sectors are increasingly outsourcing IT infrastructure management and cybersecurity functions to specialized service providers. The growing complexity of enterprise IT environments and remote work adoption is creating strong demand for managed cloud services, network management, and endpoint security solutions. Businesses are focusing on operational efficiency, scalability, and regulatory compliance, encouraging wider adoption of subscription-based managed IT services. In addition, the United Kingdom's strong technology ecosystem and growing investments in digital transformation projects are supporting market expansion. Managed service providers are integrating automation, AI-based monitoring, and predictive analytics into service delivery models to improve operational performance. The market is expected to benefit from continuous cloud migration initiatives and increasing enterprise demand for outsourced technology management services.

India Managed Services Market

The India managed services market is witnessing rapid growth due to expanding digital transformation initiatives, increasing cloud adoption, and rising demand for outsourced IT support services across enterprises. Businesses in sectors such as banking, telecommunications, healthcare, manufacturing, and e-commerce are increasingly adopting managed services to improve operational efficiency and reduce infrastructure management complexity. India's strong IT services ecosystem and large skilled technology workforce are supporting the growth of domestic and international managed service providers. In addition, rising cybersecurity threats and increasing regulatory compliance requirements are driving demand for managed security services and cloud infrastructure management solutions. Small and medium-sized enterprises are also adopting managed services to access advanced technologies without large capital investments. Government initiatives promoting digital infrastructure development and cloud adoption are further strengthening market growth. The India managed services market is expected to expand significantly due to ongoing enterprise modernization and increasing demand for scalable IT solutions.

In order to provide AI-powered managed security services through Concentrix CyberProtect and improve threat detection, response, and overall cybersecurity capabilities, Concentrix extended its collaboration with Palo Alto Networks in India in November 2025. Sustained market momentum is also being aided by the growing startup environment, government initiatives to assist digital projects, and increasing technology use in tier two and tier three cities. The requirement for reliable IT infrastructure management and ongoing support services has increased due to the shift to remote and hybrid work methods. Because of this, the need for managed services that provide proactive monitoring, improved security, and scalable solutions is growing across all Indian industries.

United Arab Emirates Managed Services Market

The UAE managed services market is experiencing steady growth due to increasing investments in digital infrastructure, cloud computing, and smart city development initiatives. Organizations across banking, government, healthcare, retail, and energy sectors are increasingly outsourcing IT infrastructure management, cybersecurity operations, and cloud services to improve operational efficiency and technology scalability. The country's strong focus on digital transformation and advanced technology adoption is creating significant demand for managed cloud, managed security, and network management services. In addition, growing cybersecurity concerns and regulatory compliance requirements are encouraging enterprises to partner with specialized managed service providers. Expansion of data centers, smart government projects, and enterprise cloud migration initiatives are also supporting market growth. Businesses in the UAE are increasingly adopting AI-enabled IT management solutions and remote monitoring technologies to optimize operations. The UAE managed services market is expected to benefit from continued digital modernization and strong investments in advanced technology ecosystems.

Recent Developments in Managed Services Market

• A USD 1.6 billion task order to improve the U.S. Air Force Cloud One environment, including automated financial governance, was awarded to Accenture Federal Services in April 2025.
• In March 2025, Arrow Electronics added managed AI deployments to its security and cloud catalog and introduced an AI platform for channel partners in North America.
• December 2024: Accenture reported Q1 FY2025 revenue of USD 17.7 billion, including an 11% increase in managed services to USD 8.6 billion.
• November 2024: To strengthen edge-management services, Dell increased 5G and edge partnerships with Ericsson and Nokia.

Managed Services Market Segmentation

Type

• Managed Data Center
• Managed Security
• Managed Communications
• Managed Network
• Managed Infrastructure
• Managed Mobility

Size of Enterprise

• Small & Medium Size
• Large Enterprise

End-User

• BFSI
• IT and Telecommunication
• Healthcare
• Entertainment and Media
• Retail
• Manufacturing
• Government
• Others

Deployment

• On-premise
• Cloud

Countries

North America

• United States
• Canada

Europe

• France
• Germany
• Italy
• Spain
• United Kingdom
• Belgium
• Netherlands
• Turkey

Asia Pacific

• China
• Japan
• India
• Australia
• South Korea
• Thailand
• Malaysia
• Indonesia
• New Zealand

Latin America

• Brazil
• Mexico
• Argentina

Middle East & Africa

• South Africa
• Saudi Arabia
• United Arab Emirates

All companies have been covered with 5 Viewpoints

• Overviews
• Key Person
• Recent Developments
• SWOT Analysis
• Revenue Analysis

Key Players in the Managed Service Provider (MSP) Landscape

• Fujitsu Ltd
• Cisco Systems Inc.
• IBM Corporation
• AT&T Inc.
• Microsoft Corporation
• Verizon Communications Inc.
• Dell Technologies Inc.
• Nokia Solutions and Networks
• Rackspace Inc.
• Tata Consultancy Services Limited

Table of Contents

1. Introduction

2. Research Methodology

• 2.1 Data Source
  • 2.1.1 Primary Sources
  • 2.1.2 Secondary Sources
• 2.2 Research Approach
  • 2.2.1 Top-Down Approach
  • 2.2.2 Bottom-Up Approach
• 2.3 Forecast Projection Methodology

3. Executive Summary

4. Market Dynamics

• 4.1 Growth Drivers
• 4.2 Challenges

5. Global ATM Managed Services Market

6. ATM Managed Services Market Share Analysis

• 6.1 By Service Type
• 6.2 By ATM Locations
• 6.3 By Countries

7. Service Type - Historical and Current Market Trends & Forecast

• 7.1 ATM Replenishment and Currency Management
• 7.2 Incident Management
• 7.3 Network Management
• 7.4 Security Management
• 7.5 Other Service Types

8. ATM Locations - Historical and Current Market Trends & Forecast

• 8.1 Offsite ATMs
• 8.2 Onsite ATMs
• 8.3 Mobile ATMs
• 8.4 Worksite ATMs

9. Countries - Historical and Current Market Trends & Forecast

• 9.1 North America
  • 9.1.1 United States
  • 9.1.2 Canada
• 9.2 Europe
  • 9.2.1 France
  • 9.2.2 Germany
  • 9.2.3 Italy
  • 9.2.4 Spain
  • 9.2.5 United Kingdom
  • 9.2.6 Belgium
  • 9.2.7 Netherlands
  • 9.2.8 Turkey
• 9.3 Asia Pacific
  • 9.3.1 China
  • 9.3.2 Japan
  • 9.3.3 India
  • 9.3.4 South Korea
  • 9.3.5 Thailand
  • 9.3.6 Malaysia
  • 9.3.7 Indonesia
  • 9.3.8 Australia
  • 9.3.9 New Zealand
• 9.4 Latin America
  • 9.4.1 Brazil
  • 9.4.2 Mexico
  • 9.4.3 Argentina
• 9.5 Middle East & Africa
  • 9.5.1 Saudi Arabia
  • 9.5.2 UAE
  • 9.5.3 South Africa

10. Merger and Acquisition

11. Porter's Five Forces Analysis

• 11.1 Bargaining Power of Buyers
• 11.2 Bargaining Power of Suppliers
• 11.3 Degree of Rivalry
• 11.4 Threat of New Entrants
• 11.5 Threat of Substitutes

12. SWOT Analysis

• 12.1 Strength
• 12.2 Weakness
• 12.3 Opportunity
• 12.4 Threats

13. Key Players Analysis

• 13.1 NCR Atleos
  • 13.1.1 Overviews
  • 13.1.2 Key Persons
  • 13.1.3 Recent Development
  • 13.1.4 SWOT Analysis
  • 13.1.5 Revenue Analysis
• 13.2 Diebold Nixdorf, Inc.
  • 13.2.1 Overviews
  • 13.2.2 Key Persons
  • 13.2.3 Recent Development
  • 13.2.4 SWOT Analysis
  • 13.2.5 Revenue Analysis
• 13.3 Euronet Worldwide, Inc.
  • 13.3.1 Overviews
  • 13.3.2 Key Persons
  • 13.3.3 Recent Development
  • 13.3.4 SWOT Analysis
  • 13.3.5 Revenue Analysis
• 13.4 Fiserv, Inc.
  • 13.4.1 Overviews
  • 13.4.2 Key Persons
  • 13.4.3 Recent Development
  • 13.4.4 SWOT Analysis
  • 13.4.5 Revenue Analysis
• 13.5 AGS Transact Technologies Ltd.
  • 13.5.1 Overviews
  • 13.5.2 Key Persons
  • 13.5.3 Recent Development
  • 13.5.4 SWOT Analysis
  • 13.5.5 Revenue Analysis
• 13.6 Brink's Incorporated
  • 13.6.1 Overviews
  • 13.6.2 Key Persons
  • 13.6.3 Recent Development
  • 13.6.4 SWOT Analysis
  • 13.6.5 Revenue Analysis
• 13.7 Hitachi, Ltd.
  • 13.7.1 Overviews
  • 13.7.2 Key Persons
  • 13.7.3 Recent Development
  • 13.7.4 SWOT Analysis
  • 13.7.5 Revenue Analysis
• 13.8 CMS Info Systems Limited
  • 13.8.1 Overviews
  • 13.8.2 Key Persons
  • 13.8.3 Recent Development
  • 13.8.4 SWOT Analysis
  • 13.8.5 Revenue Analysis