AIOps 플랫폼 시장 규모, 점유율, 성장 분석 : 제공별, 용도별, 유형별, 조직 규모별, 업계별, 지역별 - 업계 예측(2026-2033년)

Artificial Intelligence for IT Operations Platform Market size was valued at USD 12.83 Billion in 2024 and is poised to grow from USD 15.24 Billion in 2025 to USD 60.48 Billion by 2033, growing at a CAGR of 18.8% during the forecast period (2026-2033).

The Artificial Intelligence for IT Operations (AIOps) platform market is witnessing growth driven by the increasing complexity of IT infrastructures and advancements in AI technology. Organizations are prioritizing the enhancement of IT operational efficiency and productivity, leading to a higher adoption of AIOps solutions across various sectors. These platforms utilize machine learning to process vast amounts of data quickly, yielding insights that enable proactive issue detection and resolution, ultimately improving productivity and minimizing downtime. The surge in data generated by intricate IT systems, coupled with the need for rapid troubleshooting and heightened IT security demands, further fuels market expansion. Additionally, the integration of predictive analytics and the rising significance of cloud computing underscore the essential role of AIOps in modern IT infrastructures.

Top-down and bottom-up approaches were used to estimate and validate the size of the Artificial Intelligence for IT Operations Platform market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Artificial Intelligence for IT Operations Platform Market Segments Analysis

Global Artificial Intelligence for IT Operations Platform Market is segmented by Offering, Application, Type, Organization Size, Vertical and region. Based on Offering, the market is segmented into Platform and Services. Based on Application, the market is segmented into Infrastructure Management, Application Performance Analysis, Real-Time Analytics, Network & Security Management and Others. Based on Type, the market is segmented into Cloud and On-premises. Based on Organization Size, the market is segmented into Large Enterprises and SMEs. Based on Vertical, the market is segmented into IT & Telecom, Retail & E-Commerce, Energy & Utilities, Media & Entertainment, BFSI, Healthcare, Government and Others. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Artificial Intelligence for IT Operations Platform Market

The growing intricacy of IT infrastructure across various organizations, fueled by the expanding network of interconnected systems and networks, is significantly elevating the need for AI-driven IT operations solutions. These advanced technologies provide the necessary tools to effectively manage, oversee, and protect IT environments. As organizations face challenges related to increased complexity, the integration of artificial intelligence into IT operations becomes crucial for optimizing performance and ensuring robust security measures. Consequently, businesses are increasingly turning to these innovative solutions to enhance operational efficiency and maintain robust oversight of their IT assets and resources.

Restraints in the Artificial Intelligence for IT Operations Platform Market

The integration of an Artificial Intelligence for IT Operations (AIOps) platform with existing IT systems or infrastructure is a highly intricate process that demands significant time and resources to implement effectively. This complexity not only elevates the overall deployment costs but also acts as a barrier to widespread adoption. As organizations grapple with these challenges, the market experiences a slowdown in growth, as potential users may hesitate to commit to investments that require extensive planning and execution. Consequently, this restraint hampers the advancement and expansion of the AIOps platform market within the broader technology landscape.

Market Trends of the Artificial Intelligence for IT Operations Platform Market

The Artificial Intelligence for IT Operations (AIOps) platform market is witnessing a notable trend towards the adoption of machine learning and predictive analytics technologies. Enterprises are increasingly integrating these advanced capabilities to enhance operational efficiency and drive decision-making processes. By leveraging machine learning, organizations are better equipped to anticipate potential issues, streamline IT performance, and significantly reduce downtime. This proactive approach not only optimizes resource allocation but also fosters agility within IT frameworks, enabling organizations to remain competitive. As businesses seek to harness data-driven insights, the demand for sophisticated AIOps solutions that incorporate machine learning and predictive analytics is set to grow substantially.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2025
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis

Global Artificial Intelligence for IT Operations Platform Market Size by Offering & CAGR (2026-2033)

• Market Overview
• Platform
• Services

Global Artificial Intelligence for IT Operations Platform Market Size by Application & CAGR (2026-2033)

• Market Overview
• Infrastructure Management
• Application Performance Analysis
• Real-Time Analytics
• Network & Security Management
• Others

Global Artificial Intelligence for IT Operations Platform Market Size by Type & CAGR (2026-2033)

• Market Overview
• Cloud
• On-premises

Global Artificial Intelligence for IT Operations Platform Market Size by Organization Size & CAGR (2026-2033)

• Market Overview
• Large Enterprises
• SMEs

Global Artificial Intelligence for IT Operations Platform Market Size by Vertical & CAGR (2026-2033)

• Market Overview
• IT & Telecom
• Retail & E-Commerce
• Energy & Utilities
• Media & Entertainment
• BFSI
• Healthcare
• Government
• Others

Global Artificial Intelligence for IT Operations Platform Market Size & CAGR (2026-2033)

• North America (Offering, Application, Type, Organization Size, Vertical)
  • US
  • Canada
• Europe (Offering, Application, Type, Organization Size, Vertical)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Offering, Application, Type, Organization Size, Vertical)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Offering, Application, Type, Organization Size, Vertical)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Offering, Application, Type, Organization Size, Vertical)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2025
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2025
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2023-2025)

Key Company Profiles

• ServiceNow (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• AppDynamics (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Datadog (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• New Relic (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• BMC Software (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Micro Focus (UK)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Cisco Systems (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• IBM (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Microsoft (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Amazon Web Services (AWS) (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Google Cloud (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Microsoft Azure (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• HPE (Hewlett Packard Enterprise) (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Wipro (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• TCS (Tata Consultancy Services) (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Accenture (Ireland)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations