통합 커뮤니케이션(UC) 및 비즈니스용 헤드셋 시장 예측(-2030년) : 제품, 유형, 가격, 유통 채널, 용도, 최종사용자, 지역별 세계 분석

According to Stratistics MRC, the Global Unified Communication (UC) And Business Headsets Market is accounted for $3.8 billion in 2023 and is expected to reach $11.0 billion by 2030 growing at a CAGR of 16.2% during the forecast period. Unified Communication (UC) and Business Headsets Market refers to the dynamic industry that encompasses the production, distribution, and utilization of communication solutions and professional audio devices tailored for business environments. UC involves integrating various communication tools like voice, video, messaging, and collaboration platforms into a unified system to enhance organizational efficiency and connectivity. Business headsets play a pivotal role in this ecosystem by providing a hands-free, high-quality audio experience, facilitating seamless communication and collaboration within the workplace.

According to a report by FoneArena, an India-based online publisher of news on the latest gadgets, in May 2022, the true wireless earphone market in India grew by 66% year over year in Q1 2022. Further, the premium devices market registered 53% YoY growth in the same period. Therefore, the increasing adoption of wireless devices is driving the growth of the unified communication and business headset market.

Market Dynamics:

Driver:

Increased use of collaboration platforms

With the proliferation of platforms like Microsoft Teams, Zoom, and Slack, organizations are increasingly relying on these tools to facilitate seamless communication and collaboration among distributed teams. Business headsets play a crucial role in enhancing the user experience on these platforms, providing clear and high-quality audio for virtual meetings, presentations, and discussions. As businesses transition to remote and hybrid work models, the demand for headsets that seamlessly integrate with these collaboration platforms has surged. Furthermore, the compatibility of business headsets with various communication tools ensures a consistent and reliable communication experience, driving the adoption of UC solutions.

Restraint:

Security and privacy issues

As organizations increasingly rely on UC solutions for integrated communication, the transmission of sensitive information across these platforms raises apprehensions about data security. Potential vulnerabilities in UC systems can expose businesses to the risk of unauthorized access, data breaches, and compromised privacy. This heightened awareness of cybersecurity threats influences decision-makers to approach the adoption of UC solutions and associated business headsets with caution. However, the fear of confidential information interception or unauthorized eavesdropping may hinder organizations from fully embracing these technologies.

Opportunity:

Rising adoption of unified communication

As organizations prioritize streamlined and integrated communication solutions, UC platforms emerge as comprehensive tools that amalgamate various communication channels such as voice, video, messaging, and collaboration. This widespread adoption of UC solutions necessitates compatible and advanced business headsets to complement these platforms, providing users with optimal audio quality and functionality. These headsets facilitate seamless communication, whether in-office or remote, enhancing the efficiency and effectiveness of business interactions. With the global workforce becoming more dispersed, the demand for business headsets that integrate seamlessly with UC platforms is escalating.

Threat:

Lack of awareness

Despite the transformative benefits offered by UC solutions and advanced business headsets, a significant challenge lies in the limited understanding and awareness among potential users and decision-makers. Many businesses, particularly smaller enterprises, may not fully grasp the advantages of adopting integrated communication platforms and the corresponding business headsets. This lack of awareness can impede the adoption rate as organizations may be hesitant to invest in technologies they don't fully comprehend. Additionally, the absence of proper education and training programs for employees can further hinder the seamless integration of UC solutions and the effective use of business headsets.

Covid-19 Impact:

With widespread remote work becoming a necessity during lockdowns and social distancing measures, there has been an unprecedented surge in demand for UC solutions and business headsets. Organizations swiftly adopted these technologies to maintain seamless communication and collaboration, driving the market's expansion. The need for high-quality audio and video communication tools, as facilitated by business headsets, became paramount in the new remote work landscape. The pandemic acted as a catalyst, pushing businesses to invest in UC platforms and compatible headsets to ensure business continuity.

The headphones segment is expected to be the largest during the forecast period

Headphones segment is expected to hold the largest share during the projection period. The shift towards remote and hybrid work models has intensified the demand for versatile audio solutions that go beyond traditional office headsets. Employees now seek headphones that seamlessly integrate with UC platforms, providing high-quality audio for virtual meetings and collaboration. Additionally, the rise of on-the-go professionals has fueled the need for multipurpose headphones that can transition effortlessly between work and leisure.

The wireless segment is expected to have the highest CAGR during the forecast period

Wireless segment is expected to have the highest CAGR during the forecast period. The shift towards flexible and remote work arrangements has propelled the popularity of wireless headsets, offering freedom of movement without compromising audio quality. These headsets use advanced Bluetooth and other wireless technologies, eliminating the constraints of traditional wired setups. Moreover, the convenience of wire-free communication, coupled with features like seamless connectivity to multiple devices and extended battery life, makes wireless headsets highly sought after in the business environment.

Region with largest share:

Due to the rapid adoption of remote work strategies, further accelerated by the COVID-19 pandemic, has led organizations in North America to invest heavily in UC solutions and advanced business headsets to facilitate seamless communication and collaboration, North America region dominated the largest share of the market throughout the extrapolated period. The region's robust IT infrastructure and technological advancements play a crucial role, providing a solid foundation for the integration of UC platforms. In addition, the emphasis on employee productivity and the continuous innovation in audio technology contribute to the increasing demand for business headsets.

Region with highest CAGR:

North America region is growing at a rapid pace over the feasible period. Stringent regulations regarding data security, privacy, and communication standards are pushing organizations to invest in compliant UC solutions and business headsets. Compliance requirements, such as those outlined in regulations like HIPAA (Health Insurance Portability and Accountability Act) and GDPR (General Data Protection Regulation), necessitate secure and standardized communication tools. Moreover, the adherence to these regulations is driving businesses to adopt UC platforms and headsets that meet the specified criteria, fostering a regulatory-compliant communication environment. These elements are boosting the regions growth.

Key players in the market

Some of the key players in Unified Communication (UC) And Business Headsets market include Masternaut Limited, TomTom Telematics BV, Sierra Wireless, Agero Inc, Cisco Systems Inc, Logitech International S.A., Meta System S.p.A, Logitech International S.A., Audio-Technica Corporation, Bose Corporation, Dell Technologies Inc, HP Development Company L.P and Microsoft Corporation.

Key Developments:

In February 2023, Zoho Corporation Pvt. Ltd. launched Trident, a unified communications platform. Trident is Zoho's inaugural desktop native application, integrating collaboration, productivity, and communication into a single location. Alongside this launch, the company has bolstered its collaboration technologies to provide businesses with simplified communication across various channels, diminishing tool confusion and enhancing overall digital adoption within organizations.

In January 2023, Mitel Networks Corp. acquired Unify, a subsidiary of the Atos group. This strategic transaction enables Mitel to gain ownership of Unify's voice platforms, collaboration and contact centre products, device and endpoint portfolio, and associated intellectual property. Furthermore, Unify's Managed Services division, known for assisting enterprises in digitally transforming their communication systems, will enhance Mitel's capabilities in providing diverse options for unified communication customers.

In September 2022, Sony Corporation launched next-gen and premium headphones, WH-1000XM5, in India. Sony has integrated its widely acclaimed noise-canceling technology into the WH-1000XM5.

In July 2022, Ericsson acquired Vonage Holdings Corp. to bolster its mobile network business and enter the enterprise market. This strategic move equips Ericsson with the essential elements to deliver a wide range of communication solutions. Ericsson intends to expand Vonage's unified communications as a service and contact centre as a service solution by increasing investments in research and development and offering these solutions to communications service providers.

Products Covered:

• Headphones
• Earphones
• Other Products

Types Covered:

• Wireless
• Wired
• Bluetooth
• Other Types

Prices Covered:

• >100 USD
• 50 to 100
• <50 USD

Distribution Channels Covered:

• Online Sales Channel
• Exclusive Showrooms
• Other Distribution Channels

Applications Covered:

• Residential
• Commercial
• Other Applications

End Users Covered:

• Business Enterprises
• Contact Center
• Other End Users

Regions Covered:

• North America
  • US
  • Canada
  • Mexico
• Europe
  • Germany
  • UK
  • Italy
  • France
  • Spain
  • Rest of Europe
• Asia Pacific
  • Japan
  • China
  • India
  • Australia
  • New Zealand
  • South Korea
  • Rest of Asia Pacific
• South America
  • Argentina
  • Brazil
  • Chile
  • Rest of South America
• Middle East & Africa
  • Saudi Arabia
  • UAE
  • Qatar
  • South Africa
  • Rest of Middle East & Africa

What our report offers:

• Market share assessments for the regional and country-level segments
• Strategic recommendations for the new entrants
• Covers Market data for the years 2021, 2022, 2023, 2026, and 2030
• Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
• Strategic recommendations in key business segments based on the market estimations
• Competitive landscaping mapping the key common trends
• Company profiling with detailed strategies, financials, and recent developments
• Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

• Company Profiling
  • Comprehensive profiling of additional market players (up to 3)
  • SWOT Analysis of key players (up to 3)
• Regional Segmentation
  • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
• Competitive Benchmarking
  • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface

• 2.1 Abstract
• 2.2 Stake Holders
• 2.3 Research Scope
• 2.4 Research Methodology
  • 2.4.1 Data Mining
  • 2.4.2 Data Analysis
  • 2.4.3 Data Validation
  • 2.4.4 Research Approach
• 2.5 Research Sources
  • 2.5.1 Primary Research Sources
  • 2.5.2 Secondary Research Sources
  • 2.5.3 Assumptions

3 Market Trend Analysis

• 3.1 Introduction
• 3.2 Drivers
• 3.3 Restraints
• 3.4 Opportunities
• 3.5 Threats
• 3.6 Product Analysis
• 3.7 Application Analysis
• 3.8 End User Analysis
• 3.9 Emerging Markets
• 3.10 Impact of Covid-19

4 Porters Five Force Analysis

• 4.1 Bargaining power of suppliers
• 4.2 Bargaining power of buyers
• 4.3 Threat of substitutes
• 4.4 Threat of new entrants
• 4.5 Competitive rivalry

5 Global Unified Communication (UC) And Business Headsets Market, By Product

• 5.1 Introduction
• 5.2 Headphones
• 5.3 Earphones
• 5.4 Other Products

6 Global Unified Communication (UC) And Business Headsets Market, By Type

• 6.1 Introduction
• 6.2 Wireless
• 6.3 Wired
• 6.4 Bluetooth
• 6.5 Other Types

7 Global Unified Communication (UC) And Business Headsets Market, By Price

• 7.1 Introduction
• 7.2 >100 USD
• 7.3 50 to 100
• 7.4 <50 USD

8 Global Unified Communication (UC) And Business Headsets Market, By Distribution Channel

• 8.1 Introduction
• 8.2 Online Sales Channel
• 8.3 Exclusive Showrooms
• 8.4 Other Distribution Channels

9 Global Unified Communication (UC) And Business Headsets Market, By Application

• 9.1 Introduction
• 9.2 Residential
• 9.3 Commercial
• 9.4 Other Applications

10 Global Unified Communication (UC) And Business Headsets Market, By End User

• 10.1 Introduction
• 10.2 Business Enterprises
• 10.3 Contact Center
• 10.4 Other End Users

11 Global Unified Communication (UC) And Business Headsets Market, By Geography

• 11.1 Introduction
• 11.2 North America
  • 11.2.1 US
  • 11.2.2 Canada
  • 11.2.3 Mexico
• 11.3 Europe
  • 11.3.1 Germany
  • 11.3.2 UK
  • 11.3.3 Italy
  • 11.3.4 France
  • 11.3.5 Spain
  • 11.3.6 Rest of Europe
• 11.4 Asia Pacific
  • 11.4.1 Japan
  • 11.4.2 China
  • 11.4.3 India
  • 11.4.4 Australia
  • 11.4.5 New Zealand
  • 11.4.6 South Korea
  • 11.4.7 Rest of Asia Pacific
• 11.5 South America
  • 11.5.1 Argentina
  • 11.5.2 Brazil
  • 11.5.3 Chile
  • 11.5.4 Rest of South America
• 11.6 Middle East & Africa
  • 11.6.1 Saudi Arabia
  • 11.6.2 UAE
  • 11.6.3 Qatar
  • 11.6.4 South Africa
  • 11.6.5 Rest of Middle East & Africa

12 Key Developments

• 12.1 Agreements, Partnerships, Collaborations and Joint Ventures
• 12.2 Acquisitions & Mergers
• 12.3 New Product Launch
• 12.4 Expansions
• 12.5 Other Key Strategies

13 Company Profiling

• 13.1 Masternaut Limited
• 13.2 TomTom Telematics BV
• 13.3 Sierra Wireless
• 13.4 Agero Inc
• 13.5 Cisco Systems Inc
• 13.6 Logitech International S.A.
• 13.7 Meta System S.p.A
• 13.8 Logitech International S.A.
• 13.9 Audio-Technica Corporation
• 13.10 Bose Corporation
• 13.11 Dell Technologies Inc
• 13.12 HP Development Company L.P
• 13.13 Microsoft Corporation