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1260896

세계의 소프트웨어 및 BPO 서비스 시장 리포트(2023년)

Software and BPO Services Global Market Report 2023

발행일: | 리서치사: The Business Research Company | 페이지 정보: 영문 300 Pages | 배송안내 : 2-10일 (영업일 기준)

※ 본 상품은 영문 자료로 한글과 영문 목차에 불일치하는 내용이 있을 경우 영문을 우선합니다. 정확한 검토를 위해 영문 목차를 참고해주시기 바랍니다.

세계의 소프트웨어 및 BPO 서비스 시장은 2022년 1조 8,861억 5,000만 달러에서 2023년에는 2조 731억 6,000만 달러에, CAGR 9.9%로 성장했습니다. 러시아·우크라이나 전쟁은 적어도 단기적으로는 COVID-19 팬데믹으로부터의 세계 경제 회복 가능성을 혼란시켰습니다. 양국 간의 전쟁은 여러 국가에 대한 경제 제재, 상품 가격 급등, 공급망 혼란을 야기하고, 상품이나 서비스 전체에 인플레이션을 유발하여 세계의 많은 시장에 영향을 미쳤습니다. 소프트웨어 및 BPO 서비스 시장은 2027년에는 CAGR 9.3%로 2조 9,616억 1,000만 달러로 성장할 것으로 예측됩니다.

2022년 소프트웨어 및 BPO 서비스 시장에서는 아시아태평양이 최대 지역이 되었습니다. 북미는 소프트웨어 및 BPO 서비스 시장에서 2번째로 큰 지역이었습니다. 소프트웨어 및 BPO 서비스 시장 대상 지역은 아시아태평양, 서유럽, 중유럽 및 동유럽, 북미, 남미, 중동 및 아프리카입니다.

목차

제1장 주요 요약

제2장 보고서 구조

제3장 소프트웨어 및 BPO 서비스 시장 특징

  • 시장 정의
  • 주요 세분화

제4장 소프트웨어 및 BPO 서비스 시장 제품 분석

  • 주요 제품·서비스
  • 주요 기능과 차별화 요인
  • 개발 제품

제5장 소프트웨어 및 BPO 서비스 시장 공급망

  • 공급망
  • 유통
  • 최종 고객

제6장 소프트웨어 및 BPO 서비스 시장 고객 정보

  • 고객의 선호
  • 최종 용도 시장 규모와 성장

제7장 소프트웨어 및 BPO 서비스 시장 동향과 전략

제8장 소프트웨어 및 BPO 서비스 시장 - 거시경제 시나리오

  • COVID-19가 소프트웨어 및 BPO 서비스 시장에 미치는 영향
  • 우크라이나와 러시아의 전쟁이 소프트웨어 및 BPO 서비스 시장에 미치는 영향
  • 소프트웨어 및 BPO 서비스 시장에 대한 고인플레이션의 영향

제9장 소프트웨어 및 BPO 서비스 시장 규모와 성장

  • 시장 규모
  • 시장 성장 실적
    • 시장 성장 촉진요인
    • 시장 성장 억제요인
  • 시장 성장 예측
    • 시장 성장 촉진요인
    • 시장 성장 억제요인

제10장 소프트웨어 및 BPO 서비스 시장 지역 분석

  • 세계의 소프트웨어 및 BPO 서비스 시장, 2022년, 지역별
  • 세계의 소프트웨어 및 BPO 서비스 시장, 2017-2022, 2022-2027F, 2032F, 지역별 이력과 예측
  • 지역별 세계의 소프트웨어 및 BPO 서비스 시장, 성장 및 시장 점유율 비교

제11장 소프트웨어 및 BPO 서비스 시장 세분화

  • 세계의 소프트웨어 및 BPO 서비스 시장, 종류별 세분화, 실적과 예측, 2017-2022, 2022-2027F, 2032F
  • BPO 서비스
  • 소프트웨어 서비스
  • 세계 소프트웨어 및 BPO 서비스 시장, 조직 규모별 세분화, 실적과 예측, 2017-2022년, 2022-2027F, 2032F
  • 대기업
  • 중소기업
  • 세계의 소프트웨어 및 BPO 서비스 시장, 최종 이용 업계별 세분화, 실적과 예측, 2017-2022, 2022-2027F, 2032F
  • 금융 업무
  • 소매 도매
  • 정보기술
  • 제조업
  • 헬스케어
  • 기타 최종 이용 산업

제12장 소프트웨어 및 BPO 서비스 시장 부문

  • 세계 BPO 서비스 시장, 종류별 세분화, 2017-2022, 2022-2027F, 2032F
  • 세계 소프트웨어 서비스 시장, 종류별 세분화, 2017-2022, 2022-2027F, 2032F

제13장 소프트웨어 및 BPO 서비스 시장 지표

  • 소프트웨어 및 BPO 서비스 시장 규모, GDP의 비율, 2017-2027년, 세계
  • 1인당 평균 소프트웨어 및 BPO 서비스 시장 지출, 2017-2027년, 세계

제14장 아시아태평양의 소프트웨어 및 BPO 서비스 시장

  • 아시아태평양의 소프트웨어 및 BPO 서비스 시장 개요
  • 지역 정보, COVID-19의 영향, 시장 정보, 배경 정보, 정부 정책, 규제, 규제기관, 주요 단체, 과세, 법인세 구조, 투자, 주요 기업
  • 아시아태평양, 소프트웨어 및 BPO 서비스 시장, 2022년, 국가별
  • 아시아태평양, 소프트웨어 및 BPO 서비스 시장, 2017-2022, 2022-2027F, 2032F, 국가별 이력과 예측
  • 아시아태평양, 소프트웨어 및 BPO 서비스 시장, 2017-2022, 2022-2027F, 2032F, 국가별 성장과 시장 점유율 비교
  • 아시아태평양, 소프트웨어 및 BPO 서비스 시장 지표
    • 소프트웨어 및 BPO 서비스 시장 규모, GDP의 비율, 2017-2027년, 아시아태평양 국가
    • 기업수, 소프트웨어 및 BPO 서비스 시장, 소프트웨어 및 BPO 서비스 시장/기업수, 2022년, 아시아태평양 국가
    • 직원수, 소프트웨어 및 BPO 서비스 시장, 소프트웨어 및 BPO 서비스 시장/직원수, 2022년, 아시아태평양 국가
  • 아시아태평양의 소프트웨어 및 BPO 서비스 시장, 종류별 세분화, 2017-2022, 2022-2027F, 2032F
  • 아시아태평양의 소프트웨어 및 BPO 서비스 시장 : 국가별 분석
    • 중국의 소프트웨어 및 BPO 서비스 시장
    • 호주의 소프트웨어 및 BPO 서비스 시장
    • 홍콩의 소프트웨어 및 BPO 서비스 시장
    • 인도의 소프트웨어 및 BPO 서비스 시장
    • 인도네시아의 소프트웨어 및 BPO 서비스 시장
    • 일본의 소프트웨어 및 BPO 서비스 시장
    • 말레이시아의 소프트웨어 및 BPO 서비스 시장
    • 뉴질랜드의 소프트웨어 및 BPO 서비스 시장
    • 필리핀의 소프트웨어 및 BPO 서비스 시장
    • 싱가포르의 소프트웨어 및 BPO 서비스 시장
    • 한국의 소프트웨어 및 BPO 서비스 시장
    • 태국의 소프트웨어 및 BPO 서비스 시장
    • 베트남의 소프트웨어 및 BPO 서비스 시장
    • 방글라데시의 소프트웨어 및 BPO 서비스 시장

제15장 서유럽의 소프트웨어 및 BPO 서비스 시장

  • 서유럽의 소프트웨어 및 BPO 서비스 시장 개요
  • 서유럽, 소프트웨어 및 BPO 서비스 시장, 2022년, 국가별
  • 서유럽, 소프트웨어 및 BPO 서비스 시장, 2017-2022, 2022-2027F, 2032F, 실적과 예측, 국가별
  • 서유럽, 소프트웨어 및 BPO 서비스 시장, 2017-2022, 2022-2027F, 2032F, 국가별 성장과 시장 점유율 비교
  • 서유럽, 소프트웨어 및 BPO 서비스 시장 지표
    • 소프트웨어 및 BPO 서비스 시장 규모, GDP의 비율, 2017-2027년, 서유럽 국가
    • 기업수, 소프트웨어 및 BPO 서비스 시장, 소프트웨어 및 BPO 서비스 시장/기업수, 2022년, 서유럽 국가
    • 직원수, 소프트웨어 및 BPO 서비스 시장, 소프트웨어 및 BPO 서비스 시장/직원수, 2022년, 서유럽 국가
  • 서유럽의 소프트웨어 및 BPO 서비스 시장, 종류별 세분화, 2017-2022, 2022-2027F, 2032F
  • 서유럽의 소프트웨어 및 BPO 서비스 시장 : 국가별 분석
    • 오스트리아의 소프트웨어 및 BPO 서비스 시장
    • 벨기에의 소프트웨어 및 BPO 서비스 시장
    • 덴마크의 소프트웨어 및 BPO 서비스 시장
    • 핀란드의 소프트웨어 및 BPO 서비스 시장
    • 프랑스의 소프트웨어 및 BPO 서비스 시장
    • 독일의 소프트웨어 및 BPO 서비스 시장
    • 아일랜드의 소프트웨어 및 BPO 서비스 시장
    • 이탈리아의 소프트웨어 및 BPO 서비스 시장
    • 네덜란드의 소프트웨어 및 BPO 서비스 시장
    • 노르웨이의 소프트웨어 및 BPO 서비스 시장
    • 포르투갈의 소프트웨어 및 BPO 서비스 시장
    • 스페인의 소프트웨어 및 BPO 서비스 시장
    • 스웨덴의 소프트웨어 및 BPO 서비스 시장
    • 스위스의 소프트웨어 및 BPO 서비스 시장
    • 영국의 소프트웨어 및 BPO 서비스 시장

제16장 동유럽의 소프트웨어 및 BPO 서비스 시장

  • 동유럽의 소프트웨어 및 BPO 서비스 시장 개요
  • 동유럽, 소프트웨어 및 BPO 서비스 시장, 2022년, 국가별
  • 동유럽, 소프트웨어 및 BPO 서비스 시장, 2017-2022, 2022-2027F, 2032F, 국가별 이력과 예측
  • 동유럽, 소프트웨어 및 BPO 서비스 시장, 2017-2022, 2022-2027F, 2032F, 국가별 성장과 시장 점유율 비교
  • 동유럽, 소프트웨어 및 BPO 서비스 시장 지표
    • 소프트웨어 및 BPO 서비스 시장 규모, GDP의 비율, 2017년부터 2027년, 동유럽 국가
    • 기업수, 소프트웨어 및 BPO 서비스 시장, 소프트웨어 및 BPO 서비스 시장/기업수, 2022년, 동유럽 국가
    • 직원수, 소프트웨어 및 BPO 서비스 시장, 소프트웨어 및 BPO 서비스 시장/직원수, 2022년, 동유럽 국가
  • 동유럽의 소프트웨어 및 BPO 서비스 시장, 종류별 세분화, 2017-2022, 2022-2027F, 2032F
  • 동유럽의 소프트웨어 및 BPO 서비스 시장 : 국가별 분석
    • 체코의 소프트웨어 및 BPO 서비스 시장,
    • 폴란드의 소프트웨어 및 BPO 서비스 시장
    • 루마니아의 소프트웨어 및 BPO 서비스 시장
    • 러시아의 소프트웨어 및 BPO 서비스 시장
    • 우크라이나의 소프트웨어 및 BPO 서비스 시장

제17장 북미의 소프트웨어 및 BPO 서비스 시장

  • 북미의 소프트웨어 및 BPO 서비스 시장 개요
  • 북미, 소프트웨어 및 BPO 서비스 시장, 2022년, 국가별
  • 북미, 소프트웨어 및 BPO 서비스 시장, 2017-2022, 2022-2027F, 2032F, 실적과 예측, 국가별
  • 북미, 소프트웨어 및 BPO 서비스 시장, 2017-2022, 2022-2027F, 2032F, 국가별 성장과 시장 점유율 비교
  • 북미, 소프트웨어 및 BPO 서비스 시장 지표
    • 소프트웨어 및 BPO 서비스 시장 규모, GDP의 비율, 2017-2027년, 북미 국가
    • 기업수, 소프트웨어 및 BPO 서비스 시장, 소프트웨어 및 BPO 서비스 시장/기업수, 2022년, 북미 국가
    • 직원수, 소프트웨어 및 BPO 서비스 시장, 소프트웨어 및 BPO 서비스 시장/직원수, 2022년, 북미 국가
  • 북미의 소프트웨어 및 BPO 서비스 시장, 종류별 세분화, 2017-2022, 2022-2027F, 2032F
  • 북미의 소프트웨어 및 BPO 서비스 시장 : 국가별 분석
    • 캐나다의 소프트웨어 및 BPO 서비스 시장
    • 멕시코의 소프트웨어 및 BPO 서비스 시장
    • 미국의 소프트웨어 및 BPO 서비스 시장

제18장 남미의 소프트웨어 및 BPO 서비스 시장

  • 남미의 소프트웨어 및 BPO 서비스 시장 개요
  • 남미, 소프트웨어 및 BPO 서비스 시장, 2022년, 국가별
  • 남미, 소프트웨어 및 BPO 서비스 시장, 2017-2022, 2022-2027F, 2032F, 실적과 예측, 국가별
  • 남미, 소프트웨어 및 BPO 서비스 시장, 2017-2022, 2022-2027F, 2032F, 국가별 성장과 시장 점유율 비교
  • 남미, 소프트웨어 및 BPO 서비스 시장 지표
    • 소프트웨어 및 BPO 서비스 시장 규모, GDP의 비율, 2017년부터 2027년, 남미 국가
    • 기업수, 소프트웨어 및 BPO 서비스 시장, 소프트웨어 및 BPO 서비스 시장/기업수, 2022년, 남미 국가
    • 직원수, 소프트웨어 및 BPO 서비스 시장, 소프트웨어 및 BPO 서비스 시장/직원수, 2022년, 남미 국가
  • 남미의 소프트웨어 및 BPO 서비스 시장, 종류별 세분화, 2017-2022, 2022-2027F, 2032F
  • 남미의 소프트웨어 및 BPO 서비스 시장 : 국가별 분석
    • 아르헨티나의 소프트웨어 및 BPO 서비스 시장
    • 브라질의 소프트웨어 및 BPO 서비스 시장
    • 칠레의 소프트웨어 및 BPO 서비스 시장
    • 콜롬비아의 소프트웨어 및 BPO 서비스 시장
    • 페루의 소프트웨어 및 BPO 서비스 시장
    • 베네수엘라의 소프트웨어 및 BPO 서비스 시장

제19장 중동의 소프트웨어 및 BPO 서비스 시장

  • 중동의 소프트웨어 및 BPO 서비스 시장 개요
  • 중동, 소프트웨어 및 BPO 서비스 시장, 2022년, 국가별
  • 중동, 소프트웨어 및 BPO 서비스 시장, 2017-2022, 2022-2027F, 2032F, 실적과 예측, 국가별
  • 중동, 소프트웨어 및 BPO 서비스 시장, 2017-2022, 2022-2027F, 2032F, 국가별 성장과 시장 점유율 비교
  • 중동, 소프트웨어 및 BPO 서비스 시장 지표
    • 소프트웨어 및 BPO 서비스 시장 규모, GDP의 비율, 2017년부터 2027년, 중동 국가
    • 기업수, 소프트웨어 및 BPO 서비스 시장, 소프트웨어 및 BPO 서비스 시장/기업수, 2022년, 중동 국가
    • 직원수, 소프트웨어 및 BPO 서비스 시장, 소프트웨어 및 BPO 서비스 시장/직원수, 2022년, 중동 국가
  • 중동의 소프트웨어 및 BPO 서비스 시장, 종류별 세분화, 2017-2022, 2022-2027F, 2032F
  • 중동의 소프트웨어 및 BPO 서비스 시장 : 국가별 분석
    • 사우디아라비아의 소프트웨어 및 BPO 서비스 시장
    • 이스라엘의 소프트웨어 및 BPO 서비스 시장
    • 터키의 소프트웨어 및 BPO 서비스 시장
    • 아랍에미리트의 소프트웨어 및 BPO 서비스 시장

제20장 아프리카의 소프트웨어 및 BPO 서비스 시장

  • 아프리카의 소프트웨어 및 BPO 서비스 시장 개요
  • 아프리카, 소프트웨어 및 BPO 서비스 시장, 2022년, 국가별
  • 아프리카, 소프트웨어 및 BPO 서비스 시장, 2017-2022, 2022-2027F, 2032F, 실적과 예측, 국가별
  • 아프리카, 소프트웨어 및 BPO 서비스 시장, 2017-2022, 2022-2027F, 2032F,국가별 성장과 시장 점유율 비교
  • 아프리카, 소프트웨어 및 BPO 서비스 시장 지표
    • 소프트웨어 및 BPO 서비스 시장 규모, GDP의 비율, 2017-2027년, 아프리카 국가
    • 기업수, 소프트웨어 및 BPO 서비스 시장, 소프트웨어 및 BPO 서비스 시장/기업수, 2022년, 아프리카 국가
    • 직원수, 소프트웨어 및 BPO 서비스 시장, 소프트웨어 및 BPO 서비스 시장/직원수, 2022년, 아프리카 국가
  • 아프리카의 소프트웨어 및 BPO 서비스 시장, 종류별 세분화, 2017-2022, 2022-2027F, 2032F
  • 아프리카의 소프트웨어 및 BPO 서비스 시장 : 국가별 분석
    • 이집트의 소프트웨어 및 BPO 서비스 시장
    • 나이지리아의 소프트웨어 및 BPO 서비스 시장
    • 남아프리카공화국의 소프트웨어 및 BPO 서비스 시장

제21장 소프트웨어 및 BPO 서비스 시장 경쟁 상황

  • 경쟁 시장 개요
  • 시장 점유율
  • 기업 개요
    • TCS
    • Nippon Telegraph And Telephone Corp
    • telefonaktiebolaget lm ericsson
    • Cognizant Technology Solutions Corp
    • Dell Technologies Inc.

제22장 소프트웨어 및 BPO 서비스 시장의 주요 인수합병

제23장 시장 배경 : IT 서비스 시장

  • IT Services Market Characteristics
  • IT Services Market Historic and Forecast, 2017-2022, 2022-2027F, 2032F Growth, By Segment
  • Global IT Services Market, 2022, By Region
  • Global IT Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Region
  • Global IT Services Market, 2017-2022, 2022-2027F, 2032F, Segmentation By Type

제24장 추천사항

  • 2027년 세계의 소프트웨어 및 BPO 서비스 시장 - 성장 국가
  • 2027년 세계 소프트웨어 및 BPO 서비스 시장 - 성장 부문
  • 2027년 세계 소프트웨어 및 BPO 서비스 시장 - 성장 전략

제25장 부록

KSM 23.04.25

“Software And BPO Services Global Market Report 2023 ” from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on software and bpo services market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

  • Gain a truly global perspective with the most comprehensive report available on this market covering 50+ geographies.
  • Understand how the market has been affected by the COVID-19 and how it is responding as the impact of the virus abates.
  • Assess the Russia - Ukraine war's impact on agriculture, energy and mineral commodity supply and its direct and indirect impact on the market.
  • Measure the impact of high global inflation on market growth.
  • Create regional and country strategies on the basis of local data and analysis.
  • Identify growth segments for investment.
  • Outperform competitors using forecast data and the drivers and trends shaping the market.
  • Understand customers based on the latest market shares.
  • Benchmark performance against key competitors.
  • Suitable for supporting your internal and external presentations with reliable high quality data and analysis
  • Report will be updated with the latest data and delivered to you within 3-5 working days of order along with an Excel data sheet for easy data extraction and analysis.
  • All data from the report will also be delivered in an excel dashboard format.

Where is the largest and fastest growing market for software and bpo services? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? “The software and bpo services market global report ” from The Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:

The impact of sanctions, supply chain disruptions, and altered demand for goods and services due to the Russian Ukraine war, impacting various macro-economic factors and parameters in the Eastern European region and its subsequent effect on global markets.

The impact of higher inflation in many countries and the resulting spike in interest rates.

The continued but declining impact of COVID-19 on supply chains and consumption patterns.

  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

Markets Covered:

  • 1) By Type: BPO Services; Software Services
  • 2) By Organisation Size: Large Enterprises; Small And Medium Enterprises
  • 3) By End-Use Industry: Financial Services; Retail & Wholesale; Information Technology; Manufacturing; Healthcare; Other End-User Industries
  • Subsegments Covered: CRM BPO; HRO BPO; F&A BPO; Other BPO Services; Application Software; Infrastructure Software; Vertical - Specific Software; Software Outsourcing Services; Other Software Services
  • Companies Mentioned: TCS; Nippon Telegraph And Telephone Corp; telefonaktiebolaget lm ericsson; Cognizant Technology Solutions Corp; Dell Technologies Inc
  • Countries: Australia, China, Bangladesh, India, Indonesia, Japan, South Korea, Thailand, Vietnam, Malaysia, Singapore, Philippines, Hong Kong, New Zealand, USA, Canada, Mexico, USA, Canada, Mexico, France, Germany, UK, Austria, Belgium, Denmark, Finland, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, Russia, Czech Republic, Poland, Romania, Ukraine, Saudi Arabia, Israel, Iran, Turkey, UAE, Egypt, Nigeria, South Africa.
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery format: PDF, Word and Excel Data Dashboard.

Executive Summary

Major companies in the software and BPO services market include TCS, Nippon Telegraph And Telephone Corp, telefonaktiebolaget lm ericsson, Cognizant Technology Solutions Corp, Dell Technologies Inc., Hewlett Packard Enterprise Co, Microsoft, Capgemini, Cisco Systems, Inc., and Infosys ltd.

The global software and bpo services market grew from $1886.15 billion in 2022 to $2073.16 billion in 2023 at a compound annual growth rate (CAGR) of 9.9%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The software and bpo services market is expected to grow to $2961.61 billion in 2027 at a CAGR of 9.3%.

The software and BPO services market includes revenues earned by entities by providing software and BPO services including application software programming services, computer program (software) development, computer software support services and web design services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

Software is a set of instructions, data, or programs used to operate a computer and perform specific tasks. Business process outsourcing (BPO) is a business practice in which an organization contracts with an external service provider to perform important business functions or tasks.

Asia-Pacific was the largest region in software and BPO services market in 2022. North America was the second largest region in software and BPO services market. The regions covered in the software and BPO services market are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The main types of services in software and BPO services are software services and BPO services. BPO (business process outsourcing) services are the services provided by using a third-party provider company to perform an essential business task. It can used by large enterprises, small and medium enterprises and are often used in financial services, retail & wholesale, information technology, manufacturing, healthcare and other industries.

The emergence of startups as major clients of software and BPO service providers is expected to drive the market. Driven by cost efficiency and the necessity to focus on core operations, startups have started outsourcing non-core operations such as finance and recruitment to specialized agencies and companies. For instance, outsourcing of finance and tech operations helps Leverage Edu, an India-based EdTech startup connecting students with mentors, save approximately 40% of its capital through outsourcing. The increasing number of startups is also expected to positively impact the market. The number of startups in India is expected to increase to 10,500 by 2020, a 4000 increase from the current number, depicting new opportunities for the software and BPO services market in the client expansion and revenue generation.

High employee attrition in the BPO services industry is expected to hinder the growth of the BPO services market in the forecast period. According to the Analytics India Employee Attrition Study, in 2017, the USA accounted for the highest attrition rate of 42% in the BPO services industry, followed by Australia - 29%, Europe - 24% and India - 18% attrition. The impact of high attrition is expected to increase hiring costs for training and development of new employees, failure to attract new clients and decrease in productivity of the BPO services sector. All these factors are expected to reduce BPO providers' profitability and stability in the market, hindering the growth.

Many software services companies are adopting quality standards such as Information Technology Infrastructure Library (ITIL) and International Organization for Standardization (ISO) 9001 to align IT services with business requirements. ITIL describes processes, procedures and tasks that can be applied by an organization to deliver software products and services that meet predefined quality metrics. Similarly, ISO 9001 is a standard for quality products and services that meet desired quality standards and are reliable. For instance, about 1.1 million ISO 9001 certificates have been issued till date to companies, including software services, medical devices, oil and gas, automotive companies and government organizations.

In September 2021, Sitel Group, a US-based customer service company offering BPO services, completed the acquisition of Sykes Enterprises, Inc., for approximately $2.2 billion. Under this deal, Sitel has acquired all outstanding shares of SYKES common stock and aims to reach and diversify product and service offerings to benefit customers. Sykes Enterprises is a business process outsourcing company.

The countries covered in the software and BPO services market report are Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Czech Republic, Denmark, Egypt, Finland, France, Germany, Hong Kong, India, Indonesia, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, UAE, UK, USA, Venezuela and Vietnam.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

The software and BPO services market research report is one of a series of new reports from The Business Research Company that provides software and BPO services market statistics, including software and BPO services industry global market size, regional shares, competitors with a software and BPO services market share, detailed software and BPO services market segments, market trends and opportunities, and any further data you may need to thrive in the software and BPO services industry. This software and BPO services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

Table of Contents

1. Executive Summary

2. Report Structure

3. Software And BPO Services Market Characteristics

  • 3.1. Market Definition
  • 3.2. Key Segmentations

4. Software And BPO Services Market Product Analysis

  • 4.1. Leading Products/ Services
  • 4.2. Key Features and Differentiators
  • 4.3. Development Products

5. Software And BPO Services Market Supply Chain

  • 5.1. Supply Chain
  • 5.2. Distribution
  • 5.3. End Customers

6. Software And BPO Services Market Customer Information

  • 6.1. Customer Preferences
  • 6.2. End Use Market Size and Growth

7. Software And BPO Services Market Trends And Strategies

8. Software And BPO Services Market - Macro Economic Scenario

  • 8.1 COVID-19 Impact On Software And BPO Services Market
  • 8.2 Ukraine-Russia War Impact On Software And BPO Services Market
  • 8.3 Impact Of High Inflation On Software And BPO Services Market

9. Software And BPO Services Market Size And Growth

  • 9.1. Market Size
  • 9.2. Historic Market Growth, Value ($ Billion)
    • 9.2.1. Drivers Of The Market
    • 9.2.2. Restraints On The Market
  • 9.3. Forecast Market Growth, Value ($ Billion)
    • 9.3.1. Drivers Of The Market
    • 9.3.2. Restraints On The Market

10. Software And BPO Services Market Regional Analysis

  • 10.1. Global Software And BPO Services Market, 2022, By Region, Value ($ Billion)
  • 10.2. Global Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Region
  • 10.3. Global Software And BPO Services Market, Growth And Market Share Comparison, By Region

11. Software And BPO Services Market Segmentation

  • 11.1. Global Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • BPO Services
  • Software Services
  • 11.2. Global Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Large Enterprises
  • Small And Medium Enterprises
  • 11.3. Global Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Financial Services
  • Retail & Wholesale
  • Information Technology
  • Manufacturing
  • Healthcare
  • Other End-User Industries

12. Software And BPO Services Market Segments

  • 12.1. Global BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion) - CRM BPO; HRO BPO; F&A BPO; Other BPO Services
  • 12.2. Global Software Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion) - Application Software; Infrastructure Software; Vertical - Specific Software; Software Outsourcing Services; Other Software Services

13. Software And BPO Services Market Metrics

  • 13.1. Software And BPO Services Market Size, Percentage Of GDP, 2017-2027, Global
  • 13.2. Per Capita Average Software And BPO Services Market Expenditure, 2017-2027, Global

14. Asia-Pacific Software And BPO Services Market

  • 14.1. Asia-Pacific Software And BPO Services Market Overview
  • Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 14.2. Asia-Pacific, Software And BPO Services Market, 2022, By Country, Value ($ Billion)
  • 14.3. Asia-Pacific, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Country
  • 14.4. Asia-Pacific, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Growth And Market Share Comparison, By Country
  • 14.5. Asia-Pacific, Software And BPO Services Market Metrics
    • 14.5.1. Software And BPO Services Market Size, Percentage Of GDP, 2017-2027, Asia-Pacific Countries
    • 14.5.2. Number of Enterprises, Software And BPO Services Market, Software And BPO Services Market/Number of Enterprises, 2022, Asia-Pacific Countries
    • 14.5.3. Number of Employees, Software And BPO Services Market, Software And BPO Services Market/Number of Employees, 2022, Asia-Pacific Countries
  • 14.6. Asia-Pacific Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
  • 14.7. Asia-Pacific Software And BPO Services Market: Country Analysis
    • 14.7.1. China Software And BPO Services Market
      • 14.7.1.1. China Software And BPO Services Market Overview
      • 14.7.1.2. China Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 14.7.1.3. China Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.2. Australia Software And BPO Services Market
      • 14.7.2.1. Australia Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 14.7.2.2. Australia Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.3. Hong Kong Software And BPO Services Market
      • 14.7.3.1. Hong Kong Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.4. India Software And BPO Services Market
      • 14.7.4.1. India Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 14.7.4.2. India Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.5. Indonesia Software And BPO Services Market
      • 14.7.5.1. Indonesia Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 14.7.5.2. Indonesia Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.6. Japan Software And BPO Services Market
      • 14.7.6.1. Japan Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 14.7.6.2. Japan Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.7. Malaysia Software And BPO Services Market
      • 14.7.7.1. Malaysia Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.8. New Zealand Software And BPO Services Market
      • 14.7.8.1. New Zealand Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.9. Philippines Software And BPO Services Market
      • 14.7.9.1. Philippines Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.10. Singapore Software And BPO Services Market
      • 14.7.10.1. Singapore Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.11. South Korea Software And BPO Services Market
      • 14.7.11.1. South Korea Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 14.7.11.2. South Korea Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.12. Thailand Software And BPO Services Market
      • 14.7.12.1. Thailand Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.13. Vietnam Software And BPO Services Market
      • 14.7.13.1. Vietnam Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.14. Bangladesh Software And BPO Services Market
      • 14.7.14.1. Bangladesh Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)

15. Western Europe Software And BPO Services Market

  • 15.1. Western Europe Software And BPO Services Market Overview
  • 15.2. Western Europe, Software And BPO Services Market, 2022, By Country, Value ($ Billion)
  • 15.3. Western Europe, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Country
  • 15.4. Western Europe, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Growth And Market Share Comparison, By Country
  • 15.5. Western Europe, Software And BPO Services Market Metrics
    • 15.5.1. Software And BPO Services Market Size, Percentage Of GDP, 2017-2027, Western Europe Countries
    • 15.5.2. Number of Enterprises, Software And BPO Services Market, Software And BPO Services Market/Number of Enterprises, 2022, Western Europe Countries
    • 15.5.3. Number of Employees, Software And BPO Services Market, Software And BPO Services Market/Number of Employees, 2022, Western Europe Countries
  • 15.6. Western Europe Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
  • 15.7. Western Europe Software And BPO Services Market: Country Analysis
    • 15.7.1. Austria Software And BPO Services Market
      • 15.7.1.1. Austria Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.2. Belgium Software And BPO Services Market
      • 15.7.2.1. Belgium Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.3. Denmark Software And BPO Services Market
      • 15.7.3.1. Denmark Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.4. Finland Software And BPO Services Market
      • 15.7.4.1. Finland Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.5. France Software And BPO Services Market
      • 15.7.5.1. France Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 15.7.5.2. France Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.6. Germany Software And BPO Services Market
      • 15.7.6.1. Germany Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 15.7.6.2. Germany Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.7. Ireland Software And BPO Services Market
      • 15.7.7.1. Ireland Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.8. Italy Software And BPO Services Market
      • 15.7.8.1. Italy Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.9. Netherlands Software And BPO Services Market
      • 15.7.9.1. Netherlands Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.10. Norway Software And BPO Services Market
      • 15.7.10.1. Norway Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.11. Portugal Software And BPO Services Market
      • 15.7.11.1. Portugal Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.12. Spain Software And BPO Services Market
      • 15.7.12.1. Spain Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.13. Sweden Software And BPO Services Market
      • 15.7.13.1. Sweden Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.15. Switzerland Software And BPO Services Market
      • 15.7.15.1. Switzerland Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.15. UK Software And BPO Services Market
      • 15.7.15.1. UK Software And BPO Services Market2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 15.7.15.2. UK Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)

16. Eastern Europe Software And BPO Services Market

  • 16.1. Eastern Europe Software And BPO Services Market Overview
  • 16.2. Eastern Europe, Software And BPO Services Market, 2022, By Country, Value ($ Billion)
  • 16.3. Eastern Europe, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Country
  • 16.4. Eastern Europe, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Growth And Market Share Comparison, By Country
  • 16.5. Eastern Europe, Software And BPO Services Market Metrics
    • 16.5.1. Software And BPO Services Market Size, Percentage Of GDP, 2017-2027, Eastern Europe Countries
    • 16.5.2. Number of Enterprises, Software And BPO Services Market, Software And BPO Services Market/Number of Enterprises, 2022, Eastern Europe Countries
    • 16.5.3. Number of Employees, Software And BPO Services Market, Software And BPO Services Market/Number of Employees, 2022, Eastern Europe Countries
  • 16.6. Eastern Europe Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
  • 16.7. Eastern Europe Software And BPO Services Market: Country Analysis
    • 16.7.1. Czech Republic Software And BPO Services Market,
      • 16.7.1.1. Czech Republic Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 16.7.2. Poland Software And BPO Services Market
      • 16.7.2.1. Poland Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 16.7.3. Romania Software And BPO Services Market
      • 16.7.3.1. Romania Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 16.7.4. Russia Software And BPO Services Market
      • 16.7.4.1. Russia Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 16.7.4.2. Russia Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 16.7.5. Ukraine Software And BPO Services Market
      • 16.7.5.1. Ukraine Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)

17. North America Software And BPO Services Market

  • 17.1. North America Software And BPO Services Market Overview
  • 17.2. North America, Software And BPO Services Market, 2022, By Country, Value ($ Billion)
  • 17.3. North America, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Country
  • 17.4. North America, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Growth And Market Share Comparison, By Country
  • 17.5. North America, Software And BPO Services Market Metrics
    • 17.5.1. Software And BPO Services Market Size, Percentage Of GDP, 2017-2027, North America Countries
    • 17.5.2. Number of Enterprises, Software And BPO Services Market, Software And BPO Services Market/Number of Enterprises, 2022, North America Countries
    • 17.5.3. Number of Employees, Software And BPO Services Market, Software And BPO Services Market/Number of Employees, 2022, North America Countries
  • 17.6. North America Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
  • 17.7. North America Software And BPO Services Market: Country Analysis
    • 17.7.1. Canada Software And BPO Services Market
      • 17.7.1.1. Canada Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 17.7.2. Mexico Software And BPO Services Market
      • 17.7.2.1. Mexico Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 17.7.3. USA Software And BPO Services Market
      • 17.7.3.1. USA Software And BPO Services Market Overview
      • 17.7.3.2. USA Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 17.7.3.3. USA Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)

18. South America Software And BPO Services Market

  • 18.1. South America Software And BPO Services Market Overview
  • 18.2. South America, Software And BPO Services Market, 2022, By Country, Value ($ Billion)
  • 18.3. South America, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Country
  • 18.4. South America, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Growth And Market Share Comparison, By Country
  • 18.5. South America, Software And BPO Services Market Metrics
    • 18.5.1. Software And BPO Services Market Size, Percentage Of GDP, 2017-2027, South America Countries
    • 18.5.2. Number of Enterprises, Software And BPO Services Market, Software And BPO Services Market/Number of Enterprises, 2022, South America Countries
    • 18.5.3. Number of Employees, Software And BPO Services Market, Software And BPO Services Market/Number of Employees, 2022, South America Countries
  • 18.6. South America Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
  • 18.7. South America Software And BPO Services Market: Country Analysis
    • 18.7.1. Argentina Software And BPO Services Market
      • 18.7.1.1. Argentina Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 18.7.2. Brazil Software And BPO Services Market
      • 18.7.1.1. Brazil Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 18.7.2.2. Brazil Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 18.7.3. Chile Software And BPO Services Market
      • 18.7.3.1. Chile Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 18.7.4. Colombia Software And BPO Services Market
      • 18.7.4.1. Colombia Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 18.7.5. Peru Software And BPO Services Market
      • 18.7.5.1. Peru Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 18.7.6. Venezuela Software And BPO Services Market
      • 18.7.6.1. Venezuela Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)

19. Middle East Software And BPO Services Market

  • 19.1. Middle East Software And BPO Services Market Overview
  • 19.2. Middle East, Software And BPO Services Market, 2022, By Country, Value ($ Billion)
  • 19.3. Middle East, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Country
  • 19.4. Middle East, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Growth And Market Share Comparison, By Country
  • 19.5. Middle East, Software And BPO Services Market Metrics
    • 19.5.1. Software And BPO Services Market Size, Percentage Of GDP, 2017-2027, Middle East Countries
    • 19.5.2. Number of Enterprises, Software And BPO Services Market, Software And BPO Services Market/Number of Enterprises, 2022, Middle East Countries
    • 19.5.3. Number of Employees, Software And BPO Services Market, Software And BPO Services Market/Number of Employees, 2022, Middle East Countries
  • 19.6. Middle East Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
  • 19.7. Middle East Software And BPO Services Market: Country Analysis
    • 19.7.1. Saudi Arabia Software And BPO Services Market
      • 19.7.1.1. Saudi Arabia Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 19.7.2. Israel Software And BPO Services Market
      • 19.7.2.1. Israel Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 19.7.3. Turkey Software And BPO Services Market
      • 19.7.3.1. Turkey Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 19.7.4. UAE Software And BPO Services Market
      • 19.7.4.1. UAE Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)

20. Africa Software And BPO Services Market

  • 20.1. Africa Software And BPO Services Market Overview
  • 20.2. Africa, Software And BPO Services Market, 2022, By Country, Value ($ Billion)
  • 20.3. Africa, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Country
  • 20.4. Africa, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Growth And Market Share Comparison, By Country
  • 20.5. Africa, Software And BPO Services Market Metrics
    • 20.5.1. Software And BPO Services Market Size, Percentage Of GDP, 2017-2027, Africa Countries
    • 20.5.2. Number of Enterprises, Software And BPO Services Market, Software And BPO Services Market/Number of Enterprises, 2022, Africa Countries
    • 20.5.3. Number of Employees, Software And BPO Services Market, Software And BPO Services Market/Number of Employees, 2022, Africa Countries
  • 20.6. Africa Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
  • 20.7. Africa Software And BPO Services Market: Country Analysis
    • 20.7.1. Egypt Software And BPO Services Market
      • 20.7.1.1. Egypt Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 20.7.2. Nigeria Software And BPO Services Market
      • 20.7.2.1. Nigeria Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 20.7.3. South Africa Software And BPO Services Market
      • 20.7.3.1. South Africa Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)

21. Software And BPO Services Market Competitive Landscape

  • 21.1. Competitive Market Overview
  • 21.2. Market Shares
  • 21.3. Company Profiles
    • 21.3.1. TCS
      • 21.3.1.1. Company Overview
      • 21.3.1.2. Products And Services
      • 21.3.1.3. Strategy
      • 21.3.1.4. Financial Performance
    • 21.3.2. Nippon Telegraph And Telephone Corp
      • 21.3.2.1. Company Overview
      • 21.3.2.2. Products And Services
      • 21.3.2.3. Strategy
      • 21.3.2.4. Financial Performance
    • 21.3.3. telefonaktiebolaget lm ericsson
      • 21.3.3.1. Company Overview
      • 21.3.3.2. Products And Services
      • 21.3.3.3. Strategy
      • 21.3.3.4. Financial Performance
    • 21.3.4. Cognizant Technology Solutions Corp
      • 21.3.4.1. Company Overview
      • 21.3.4.2. Products And Services
      • 21.3.4.3. Strategy
      • 21.3.4.4. Financial Performance
    • 21.3.5. Dell Technologies Inc.
      • 21.3.5.1. Company Overview
      • 21.3.5.2. Products And Services
      • 21.3.5.3. Strategy
      • 21.3.5.4. Financial Performance

22. Key Mergers And Acquisitions In The Software And BPO Services Market

23. Market Background: IT Services Market

  • 23.1. IT Services Market Characteristics
  • 23.2. IT Services Market Historic and Forecast, 2017-2022, 2022-2027F, 2032F Growth, By Segment, Value ($ Billion), Global
  • 23.3. Global IT Services Market, 2022, By Region, Value ($ Billion)
  • 23.4. Global IT Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Region
  • 23.5. Global IT Services Market, 2017-2022, 2022-2027F, 2032F, Segmentation By Type, Value ($ Billion)

24. Recommendations

  • 24.1. Global Software And BPO Services Market In 2027- Growth Countries
  • 24.2. Global Software And BPO Services Market In 2027- Growth Segments
  • 24.3. Global Software And BPO Services Market In 2027- Growth Strategies

25. Appendix

  • 25.1. NAICS Definitions Of Industry Covered In This Report
  • 25.2. Abbreviations
  • 25.3. Currencies
  • 25.4. Historic And Forecast Inflation Rates
  • 25.5. Research Inquiries
  • 25.6. The Business Research Company
  • 25.7. Copyright And Disclaimer
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