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1484949

세계의 클라우드 전화 서비스 시장 보고서(2024년)

Cloud Telephony Services Global Market Report 2024

발행일: | 리서치사: The Business Research Company | 페이지 정보: 영문 175 Pages | 배송안내 : 2-10일 (영업일 기준)

    
    
    


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클라우드 전화 서비스 시장 규모는 향후 수년간 급성장할 것으로 전망됩니다. 2028년 연간 평균 성장률(CAGR)은 17.5%로 전망되며, 607억 7,000만 달러로 성장이 예상됩니다. 예측 기간 동안 예상되는 성장의 주된 원인은 클라우드 기반 솔루션 채택 증가, VoIP 기술의 인기 상승, 가상 전화 번호 이용 확대, 고급 통신 서비스에 대한 수요 증가, 모바일 노동력 확대 등입니다. 이 기간에 예상되는 주요 동향으로는 음성 인식 및 자연 언어 처리 기술 진보, 전자상거래 사업 확대, 협업 도구와의 통합, 구독 기반 모델로의 전환, 기그 이코노미 확대 등이 있습니다.

클라우드 전화 서비스 시장의 확대에는 가상 전화번호의 이용 증가가 예상됩니다. 가상 전화 번호는 기존의 전화 회선에 묶여 있지 않고, 사용자가 선택한 임의의 디바이스나 번호에 향할 수 있는 것으로, 원격 워크의 셋업에 대한 채용 확대나 유연한 커뮤니케이션 솔루션 수요에 의해 인기를 끌고 있습니다. 클라우드 전화 서비스는 인터넷을 통해 액세스할 수 있는 확장 가능하고 적응성이 뛰어난 커뮤니케이션 솔루션을 제공함으로써 가상 전화번호 이용 증가를 촉진하는 중요한 역할을 합니다. 예를 들어, Vonage에 따르면, 미국에서는 2021년 이후 가상 전화 번호의 도입이 전년 대비 35% 증가로 급증하였으며, 클라우드 전화 서비스 시장의 성장을 가속하는데 있어서 가상 전화 번호가 매우 중요한 역할을 담당하고 있다는 것이 부각되고 있습니다.

클라우드 전화 서비스 시장의 주요 기업은 진화하는 커뮤니케이션 요구에 대응하기 위해 클라우드 전화 서비스를 새로운 거점으로 확대하는 것을 우선하고 있습니다. 클라우드 전화 서비스는 인터넷 연결을 통해 어디서나 전화를 걸거나 받을 수 있는 유연성을 제공하여 원격지에서 비즈니스 설정을 용이하게 하고 비즈니스 연속성을 보장합니다. 이러한 서비스에는 통화 라우팅, 음성 메일 작성 및 기타 비즈니스 도구와의 통합과 같은 기능이 포함되어 사용자의 생산성과 효율성을 향상시킵니다. 예를 들어, 2023년 6월, RingCentral, Inc.는 인도에서 클라우드 전화 서비스를 도입해, 이 나라에서 완전 준거의 클라우드 전화 시스템 서비스를 제공하는 최초의 세계 및 클라우드 프로바이더가 되었습니다. 이를 통해 인도의 다국적 기업은 클라우드 전화 기능을 활용하여 직원, 고객, 파트너와 합리적인 커뮤니케이션을 실현할 수 있게 되었습니다.

목차

제1장 주요 요약

제2장 시장 특징

제3장 시장 동향 및 전략

제4장 거시경제 시나리오

  • 고인플레이션이 시장에 미치는 영향
  • 우크라이나와 러시아 전쟁이 시장에 미치는 영향
  • COVID-19에 의한 시장에 대한 영향

제5장 세계 시장 규모 및 성장

  • 세계의 클라우드 전화 서비스 시장 : 촉진요인 및 억제요인
    • 시장 성장 촉진요인
    • 시장 성장 억제요인
  • 세계의 클라우드 전화 서비스 시장 실적 : 규모 및 성장(2018-2023년)
  • 세계의 클라우드 전화 서비스 시장 예측 : 규모 및 성장(2023-2028년, 2033년F)

제6장 시장 세분화

  • 세계의 클라우드 전화 서비스 시장 : 네트워크별 : 실적 및 예측(2018-2023년, 2023-2028년F, 2033년F)
  • 공중 교환 전화망(PSTN)
  • 음성 오버 인터넷 프로토콜(VoIP)
  • 세계의 클라우드 전화 서비스 시장 : 전개 유형별 : 실적 및 예측(2018-2023년, 2023-2028년F, 2033년F)
  • 클라우드
  • 호스트
  • 세계의 클라우드 전화 서비스 시장 : 엔터프라이즈별 : 실적 및 예측(2018-2023년, 2023-2028년F, 2033년F)
  • 중소기업
  • 대기업
  • 세계의 클라우드 전화 서비스 시장 : 용도별 : 실적 및 예측(2018-2023년, 2023-2028년F, 2033년F)
  • 회의
  • 멀티 레벨 IVR
  • 판매 및 마케팅
  • 고객관계관리(CRM)
  • 세계의 클라우드 전화 서비스 시장 : 최종 사용자 업계별 : 실적 및 예측(2018-2023년, 2023-2028년F, 2033년F)
  • 통신 및 IT
  • 은행, 금융서비스 및 보험(BFSI)
  • 정부
  • 건강 관리
  • 미디어 및 엔터테인먼트
  • 교육
  • 소매
  • 기타 최종 사용자 업계

제7장 지역별 및 국가별 분석

  • 세계의 클라우드 전화 서비스 시장 : 지역별 : 실적 및 예측(2018-2023년, 2023-2028년F, 2033년F)
  • 세계의 클라우드 전화 서비스 시장 : 국가별 : 실적 및 예측(2018-2023년, 2023-2028년F, 2033년F)

제8장 아시아태평양 시장

제9장 중국 시장

제10장 인도 시장

제11장 일본 시장

제12장 호주 시장

제13장 인도네시아 시장

제14장 한국 시장

제15장 서유럽 시장

제16장 영국 시장

제17장 독일 시장

제18장 프랑스 시장

제19장 이탈리아 시장

제20장 스페인 시장

제21장 동유럽 시장

제22장 러시아 시장

제23장 북미 시장

제24장 미국 시장

제25장 캐나다 시장

제26장 남미 시장

제27장 브라질 시장

제28장 중동 시장

제29장 아프리카 시장

제30장 경쟁 구도 및 기업 프로파일

  • 클라우드 전화 서비스 시장 : 경쟁 구도
  • 클라우드 전화 서비스 시장 : 기업 프로파일
    • Microsoft Corporation
    • Cisco Systems Inc.
    • Singapore Telecommunications Limited
    • EPAM Systems, Inc
    • Zoom Video Communications Inc.

제31장 기타 주요 기업 및 혁신 기업

  • Twilio Inc.
  • Avaya Inc.
  • RingCentral Inc.
  • Genesys Telecommunications Laboratories Inc.
  • Vonage Holdings Corp.
  • Mitel Networks Corporation
  • Five9 Inc.
  • 8x8 Inc.
  • VOXX International
  • Freshworks Inc.
  • Kaleyra Inc.
  • Fuze Inc.
  • Nextiva Inc.
  • Redcentric plc.
  • Jive Communications Inc.

제32장 경쟁 벤치마킹

제33장 경쟁 대시보드

제34장 주요 인수합병(M&A)

제35장 미래 전망 및 잠재적인 분석

제36장 부록

AJY 24.06.05

Cloud telephony services are modern communication solutions delivered via the internet, harnessing the power of cloud computing infrastructure. These services eliminate the necessity for traditional enterprise telephone systems by converting analog voice signals into digital data packets and transmitting them over the internet. This enables users to conduct calls using VoIP desk phones, softphones, or mobile applications.

The primary networks supporting cloud telephony services are public switched telephone networks (PSTNs) and voice over internet protocol (VoIP). PSTNs represent the conventional telephone networks managed by telecommunications carriers, employing circuit-switched technology for voice communication. These services offer various deployment options such as cloud and hosted solutions, catering to the needs of small, medium, and large enterprises across sectors including telecom and IT, banking, financial services and insurance (BFSIs), government, healthcare, media and entertainment, education, retail, and other industries. These solutions serve diverse purposes such as conferencing, multi-level IVR, sales and marketing, and customer relationship management (CRM) applications.

The cloud telephony services market research report is one of a series of new reports from The Business Research Company that provides cloud telephony services market statistics, including cloud telephony services industry global market size, regional shares, competitors with cloud telephony services market share, detailed cloud telephony services market segments, market trends, and opportunities, and any further data you may need to thrive in the cloud telephony services industry. This cloud telephony services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The cloud telephony services market size has grown rapidly in recent years. It will grow from $27.20 billion in 2023 to $31.88 billion in 2024 at a compound annual growth rate (CAGR) of 17.2%. The growth experienced during the historic period can be credited to several factors. These include a rising demand for flexible communication solutions, the emergence of artificial intelligence and automation technologies, an increasing need for real-time analytics and reporting capabilities, the proliferation of small and medium-sized enterprises (SMEs), and the evolution of WebRTC (web real-time communication) technology.

The cloud telephony services market size is expected to see rapid growth in the next few years. It will grow to $60.77 billion in 2028 at a compound annual growth rate (CAGR) of 17.5%. The anticipated growth in the forecast period is primarily driven by the increasing adoption of cloud-based solutions, the rising popularity of VoIP technology, the growing utilization of virtual phone numbers, the heightened demand for advanced communication services, and the expanding mobile workforce. Major trends expected during this period include technological advancements in voice recognition and natural language processing, the expansion of e-commerce businesses, integration with collaboration tools, a shift towards subscription-based models, and the expansion of the gig economy.

The projected increase in the use of virtual phone numbers is set to drive the expansion of the cloud telephony service market. Virtual phone numbers, which are not tied to traditional phone lines and can be directed to any device or number chosen by the user, are gaining popularity due to the growing adoption of remote work setups and the demand for flexible communication solutions. Cloud telephony services play a crucial role in facilitating the uptick in virtual phone number usage by offering scalable and adaptable communication solutions accessible via the internet. For instance, according to Vonage, businesses in the US have witnessed a 35% year-over-year surge in virtual phone number adoption since 2021, highlighting the pivotal role of virtual phone numbers in propelling the growth of the cloud telephony service market.

Key players in the cloud telephony service market are prioritizing the expansion of their cloud phone services to new locations to cater to evolving communication needs. Cloud phone services offer flexibility by enabling users to make and receive calls from any location with an internet connection, thereby facilitating remote work setups and ensuring business continuity. These services encompass features such as call routing, voicemail transcription, and integration with other business tools, enhancing productivity and efficiency for users. For example, in June 2023, RingCentral, Inc. introduced its cloud telephony service in India, becoming the first global cloud provider to offer fully compliant cloud phone system services in the country. This initiative enables multinational organizations in India to leverage cloud phone capabilities for streamlined communication with employees, customers, and partners.

In January 2024, Dura Software expanded its presence in the telecommunications industry by acquiring Infosys Limited, a UK-based telephony technology company specializing in cloud telephony services. Through this acquisition, Dura Software aims to leverage Invosys' comprehensive suite of solutions, including connectivity and cloud offerings, intelligent call management, and routing for contact centers, to enhance its portfolio, drive growth, access new resources and expertise, and broaden its product offerings.

Major companies operating in the cloud telephony services market are Microsoft Corporation, Cisco Systems Inc., Singapore Telecommunications Limited, EPAM Systems, Inc, Zoom Video Communications Inc., Twilio Inc., Avaya Inc., RingCentral Inc., Genesys Telecommunications Laboratories Inc., Vonage Holdings Corp., Mitel Networks Corporation, Five9 Inc., 8x8 Inc., VOXX International, Freshworks Inc., Kaleyra Inc., Fuze Inc., Nextiva Inc., Redcentric plc., Jive Communications Inc., Dialpad Inc., Talkdesk Inc., Telnyx LLC, Plivo Inc., Flowroute Inc.

North America was the largest region in the cloud telephony services market in 2023. The regions covered in the cloud telephony services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The countries covered in the cloud telephony services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The cloud telephony services market consists of revenues earned by entities by providing services such as virtual phone systems, call forwarding, interactive voice response systems, and voicemail. The market value includes the value of related goods sold by the service provider or included within the service offering. The cloud telephony services market also includes sales of IP phones, analog telephone adapters (ATA), routers and switches, power over ethernet (PoE) switches, headsets and microphones. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

  • Including: 1) By Network: Public Switched Telephone Networks (PSTNs); Voice Over Internet Protocol (VoIP)
  • 2) By Deployment Type: Cloud; Hosted
  • 3) By Enterprise: Small And Medium Enterprises (SMEs); Large Enterprises
  • 4) By Application: Conferencing; Multi-Level IVR; Sales And Marketing; Customer Relationship Management (CRM)
  • 5) By End User Industry: Telecom And IT; Banking, Financial Services And Insurance (BFSI); Government; Health Care; Media And Entertainment; Education; Retail
  • Covering: Microsoft Corporation; Cisco Systems Inc.; Singapore Telecommunications Limited; EPAM Systems, Inc.; Zoom Video Communications Inc.

Table of Contents

1. Executive Summary

2. Cloud Telephony Services Market Characteristics

3. Cloud Telephony Services Market Trends And Strategies

4. Cloud Telephony Services Market - Macro Economic Scenario

  • 4.1. Impact Of High Inflation On The Market
  • 4.2. Ukraine-Russia War Impact On The Market
  • 4.3. COVID-19 Impact On The Market

5. Global Cloud Telephony Services Market Size and Growth

  • 5.1. Global Cloud Telephony Services Market Drivers and Restraints
    • 5.1.1. Drivers Of The Market
    • 5.1.2. Restraints Of The Market
  • 5.2. Global Cloud Telephony Services Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)
  • 5.3. Global Cloud Telephony Services Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

6. Cloud Telephony Services Market Segmentation

  • 6.1. Global Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Public Switched Telephone Networks (PSTNs)
  • Voice Over Internet Protocol (VoIP)
  • 6.2. Global Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Cloud
  • Hosted
  • 6.3. Global Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Small And Medium Enterprises (SMEs)
  • Large Enterprises
  • 6.4. Global Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Conferencing
  • Multi-Level Ivr
  • Sales And Marketing
  • Customer Relationship Management (CRM)
  • 6.5. Global Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Telecom And IT
  • Banking, Financial Services And Insurance (BFSI)
  • Government
  • Health Care
  • Media And Entertainment
  • Education
  • Retail
  • Other End User Industries

7. Cloud Telephony Services Market Regional And Country Analysis

  • 7.1. Global Cloud Telephony Services Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 7.2. Global Cloud Telephony Services Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8. Asia-Pacific Cloud Telephony Services Market

  • 8.1. Asia-Pacific Cloud Telephony Services Market Overview
  • Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 8.3. Asia-Pacific Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 8.4. Asia-Pacific Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

9. China Cloud Telephony Services Market

  • 9.1. China Cloud Telephony Services Market Overview
  • 9.2. China Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
  • 9.3. China Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
  • 9.4. China Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

10. India Cloud Telephony Services Market

  • 10.1. India Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 10.2. India Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 10.3. India Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11. Japan Cloud Telephony Services Market

  • 11.1. Japan Cloud Telephony Services Market Overview
  • 11.2. Japan Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 11.3. Japan Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 11.4. Japan Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12. Australia Cloud Telephony Services Market

  • 12.1. Australia Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 12.2. Australia Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 12.3. Australia Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13. Indonesia Cloud Telephony Services Market

  • 13.1. Indonesia Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 13.2. Indonesia Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 13.3. Indonesia Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14. South Korea Cloud Telephony Services Market

  • 14.1. South Korea Cloud Telephony Services Market Overview
  • 14.2. South Korea Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 14.3. South Korea Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 14.4. South Korea Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15. Western Europe Cloud Telephony Services Market

  • 15.1. Western Europe Cloud Telephony Services Market Overview
  • 15.2. Western Europe Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 15.3. Western Europe Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 15.4. Western Europe Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16. UK Cloud Telephony Services Market

  • 16.1. UK Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 16.2. UK Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 16.3. UK Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17. Germany Cloud Telephony Services Market

  • 17.1. Germany Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 17.2. Germany Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 17.3. Germany Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18. France Cloud Telephony Services Market

  • 18.1. France Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 18.2. France Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 18.3. France Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19. Italy Cloud Telephony Services Market

  • 19.1. Italy Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 19.2. Italy Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 19.3. Italy Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20. Spain Cloud Telephony Services Market

  • 20.1. Spain Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 20.2. Spain Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 20.3. Spain Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21. Eastern Europe Cloud Telephony Services Market

  • 21.1. Eastern Europe Cloud Telephony Services Market Overview
  • 21.2. Eastern Europe Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 21.3. Eastern Europe Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 21.4. Eastern Europe Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22. Russia Cloud Telephony Services Market

  • 22.1. Russia Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 22.2. Russia Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 22.3. Russia Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23. North America Cloud Telephony Services Market

  • 23.1. North America Cloud Telephony Services Market Overview
  • 23.2. North America Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 23.3. North America Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 23.4. North America Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24. USA Cloud Telephony Services Market

  • 24.1. USA Cloud Telephony Services Market Overview
  • 24.2. USA Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 24.3. USA Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 24.4. USA Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25. Canada Cloud Telephony Services Market

  • 25.1. Canada Cloud Telephony Services Market Overview
  • 25.2. Canada Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 25.3. Canada Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 25.4. Canada Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26. South America Cloud Telephony Services Market

  • 26.1. South America Cloud Telephony Services Market Overview
  • 26.2. South America Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 26.3. South America Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 26.4. South America Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27. Brazil Cloud Telephony Services Market

  • 27.1. Brazil Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 27.2. Brazil Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 27.3. Brazil Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28. Middle East Cloud Telephony Services Market

  • 28.1. Middle East Cloud Telephony Services Market Overview
  • 28.2. Middle East Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 28.3. Middle East Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 28.4. Middle East Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29. Africa Cloud Telephony Services Market

  • 29.1. Africa Cloud Telephony Services Market Overview
  • 29.2. Africa Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 29.3. Africa Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 29.4. Africa Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

30. Cloud Telephony Services Market Competitive Landscape And Company Profiles

  • 30.1. Cloud Telephony Services Market Competitive Landscape
  • 30.2. Cloud Telephony Services Market Company Profiles
    • 30.2.1. Microsoft Corporation
      • 30.2.1.1. Overview
      • 30.2.1.2. Products and Services
      • 30.2.1.3. Strategy
      • 30.2.1.4. Financial Performance
    • 30.2.2. Cisco Systems Inc.
      • 30.2.2.1. Overview
      • 30.2.2.2. Products and Services
      • 30.2.2.3. Strategy
      • 30.2.2.4. Financial Performance
    • 30.2.3. Singapore Telecommunications Limited
      • 30.2.3.1. Overview
      • 30.2.3.2. Products and Services
      • 30.2.3.3. Strategy
      • 30.2.3.4. Financial Performance
    • 30.2.4. EPAM Systems, Inc
      • 30.2.4.1. Overview
      • 30.2.4.2. Products and Services
      • 30.2.4.3. Strategy
      • 30.2.4.4. Financial Performance
    • 30.2.5. Zoom Video Communications Inc.
      • 30.2.5.1. Overview
      • 30.2.5.2. Products and Services
      • 30.2.5.3. Strategy
      • 30.2.5.4. Financial Performance

31. Cloud Telephony Services Market Other Major And Innovative Companies

  • 31.1. Twilio Inc.
  • 31.2. Avaya Inc.
  • 31.3. RingCentral Inc.
  • 31.4. Genesys Telecommunications Laboratories Inc.
  • 31.5. Vonage Holdings Corp.
  • 31.6. Mitel Networks Corporation
  • 31.7. Five9 Inc.
  • 31.8. 8x8 Inc.
  • 31.9. VOXX International
  • 31.10. Freshworks Inc.
  • 31.11. Kaleyra Inc.
  • 31.12. Fuze Inc.
  • 31.13. Nextiva Inc.
  • 31.14. Redcentric plc.
  • 31.15. Jive Communications Inc.

32. Global Cloud Telephony Services Market Competitive Benchmarking

33. Global Cloud Telephony Services Market Competitive Dashboard

34. Key Mergers And Acquisitions In The Cloud Telephony Services Market

35. Cloud Telephony Services Market Future Outlook and Potential Analysis

  • 35.1 Cloud Telephony Services Market In 2028 - Countries Offering Most New Opportunities
  • 35.2 Cloud Telephony Services Market In 2028 - Segments Offering Most New Opportunities
  • 35.3 Cloud Telephony Services Market In 2028 - Growth Strategies
    • 35.3.1 Market Trend Based Strategies
    • 35.3.2 Competitor Strategies

36. Appendix

  • 36.1. Abbreviations
  • 36.2. Currencies
  • 36.3. Historic And Forecast Inflation Rates
  • 36.4. Research Inquiries
  • 36.5. The Business Research Company
  • 36.6. Copyright And Disclaimer
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