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1849518

협업 소프트웨어 시장 보고서(2025년)

Collaboration Software Global Market Report 2025

발행일: | 리서치사: The Business Research Company | 페이지 정보: 영문 250 Pages | 배송안내 : 2-10일 (영업일 기준)

    
    
    




■ 보고서에 따라 최신 정보로 업데이트하여 보내드립니다. 배송일정은 문의해 주시기 바랍니다.

협업 소프트웨어 시장 규모는 최근 꾸준히 성장하고 있습니다. 2024년 141억 6,000만 달러에서 2025년에는 146억 4,000만 달러로, CAGR 3.4%로 확대합니다. 이 기간의 성장은 세계화 및 원격근무, 클라우드 컴퓨팅 사용 확대, 모빌리티와 BYOD(Bring Your Own Device), 생산성 및 효율성 요구, SaaS 모델의 부상 등에 기인합니다.

협업 소프트웨어 시장 규모는 향후 수년간 안정된 성장이 전망됩니다. 2029년 연평균 성장률(CAGR)은 3.5%로, 168억 1,000만 달러로 성장합니다. 예측 기간의 성장은 인공지능의 통합, 하이브리드 업무 환경의 부상, 보안 및 컴플라이언스 중시, 사용자 경험 중시, 상호운용성 및 통합에 기인하는 것으로 보입니다. 예측 기간의 주요 동향으로는 팀 협업 및 메시징, 화상회의 및 가상회의, 문서 협업 및 공유, 프로젝트 관리 통합, 증강현실(AR) 통합 등이 있습니다.

협업 소프트웨어는 로컬 네트워크나 원격 네트워크에 관계없이 개인이 동일한 문서나 프로젝트를 동시에 협업할 수 있도록 하는 기술입니다.

협업 소프트웨어의 주요 유형에는 회의 소프트웨어와 커뮤니케이션 및 조정 소프트웨어가 있습니다. 회의 소프트웨어는 채팅, 화면 공유, 녹화 등의 기능을 제공하여 음성 회의, 화상 회의, 세미나 등의 온라인 커뮤니케이션을 용이하게 합니다. 원거리 및 국제 커뮤니케이션을 지원하고, 협업을 강화하고, 여행 비용을 절감합니다. 협업 소프트웨어는 클라우드 기반 또는 On-Premise로 구축할 수 있으며, IT, 통신, BFSI(은행/금융서비스/보험), 소매, 헬스케어, 정부, 기타 최종사용자 등 다양한 산업에서 사용되고 있습니다.

2025년 봄 미국의 관세 인상과 이에 따른 무역 마찰은 정보기술 분야, 특히 하드웨어 제조, 데이터 인프라, 소프트웨어 배포에 큰 영향을 미치고 있습니다. 수입 반도체, 회로 기판, 네트워크 장비에 대한 관세 인상은 하이테크 기업, 클라우드 서비스 프로바이더, 데이터센터의 생산 및 운영 비용을 증가시키고 있습니다. 노트북, 서버, 가전제품의 부품을 전 세계에서 조달하는 기업은 리드타임의 장기화와 가격 압박에 직면해 있습니다. 동시에 특수 소프트웨어에 대한 관세와 주요 국제 시장의 보복 조치로 인해 세계 IT 공급망이 혼란에 빠지고 미국산 기술에 대한 해외 수요가 감소하고 있습니다. 이에 대응하기 위해 이 부문은 국내 칩 생산에 대한 투자를 강화하고, 공급업체 네트워크를 확대하며, AI를 활용한 자동화를 통해 회복력을 높이고 비용 관리를 효율화하고 있습니다.

협업 소프트웨어 시장 조사 보고서는 협업 소프트웨어 산업 세계 시장 규모, 지역별 점유율, 협업 소프트웨어 시장 점유율, 협업 소프트웨어 시장 점유율을 보유한 경쟁사, 상세한 협업 소프트웨어 시장 부문, 시장 동향 및 비즈니스 기회 등 협업 소프트웨어 시장 조사 보고서입니다. 협업 소프트웨어 시장 통계를 제공하는 The Business Research Company의 최신 보고서 시리즈 중 하나입니다. 이 협업 소프트웨어 시장 조사 보고서는 업계의 현재와 미래 시나리오를 상세하게 분석하여 필요한 모든 것을 완벽하게 파악할 수 있는 완벽한 관점을 제공합니다.

향후 5년간 3.5%의 성장률 전망은 지난번 예측보다 0.2% 소폭 하락한 수치입니다. 이 감소는 주로 미국과 다른 국가 간의 관세의 영향에 기인합니다. 클라우드 라이선스 프레임워크나 커뮤니케이션 API, 특히 아일랜드나 네덜란드에서 조달한 것에 대한 관세는 미국의 협업 툴 개발자들의 비용을 증가시킬 수 있습니다. 또한 상호 관세와 무역 긴장과 제한 증가로 인한 세계 경제와 무역에 대한 악영향으로 인해 그 영향은 더욱 광범위하게 나타날 것으로 보입니다.

원격근무의 확산은 당분간 협업 소프트웨어 시장의 성장을 촉진할 것입니다. 원격근무는 직원들이 집이나 기타 원격지 등 기존 사무실이 아닌 다른 장소에서 업무를 수행하는 것이 특징이며, 최근 주목받고 있습니다. 이러한 변화는 기업이 생산성, 커뮤니케이션, 팀워크를 유지하기 위해 효과적인 원격 협업 툴의 필요성을 인식하면서 협업 소프트웨어의 개발 및 채택을 가속화하고 있습니다. 예를 들어 미국 경제전문지 포브스(Forbes)가 2023년 6월에 발표한 자료에 따르면 풀타임으로 원격 근무하는 남성은 전체 노동 인구의 38%, 파트타임으로 원격 근무하는 남성은 23%에 달할 전망입니다. 마찬가지로 여성의 30%는 풀타임, 22%는 파트타임으로 원격 근무를 하고 있습니다. 이러한 추세는 원격 근무 증가가 협업 소프트웨어 시장의 성장을 촉진하는 데 있으며, 매우 중요한 역할을 하고 있음을 보여줍니다.

협업 소프트웨어 시장 확대의 중요한 원동력은 데이터 보호에 대한 관심이 높아지는 것이 중요한 원동력이 될 것으로 예측됩니다. 데이터 보호에는 무단 액세스, 사용, 공개, 변조 및 파괴로부터 데이터를 보호하기 위해 시행되는 일련의 관행, 정책 및 조치가 포함됩니다. 협업 소프트웨어는 팀원 간의 안전한 데이터 공유를 보장하는 데 중요한 역할을 합니다. 협업 소프트웨어는 기밀 정보를 무단 접근으로부터 보호하기 위해 접근 제어 및 암호화 방식을 채택하여 플랫폼의 신뢰성을 높이고 있습니다. 예를 들어 영국 정부 기관인 Government Digital Service가 2023년 4월에 발표한 자료에 따르면 기업의 3%, 자선단체의 1%가 주로 데이터 유출과 사기로 인한 사이버 범죄의 피해를 입었다고 합니다. 이는 협업 소프트웨어 시장의 성장을 촉진하는 데이터 보안의 중요성을 다시 한 번 강조하고 있습니다.

협업 소프트웨어 시장의 주요 기업은 보다 스마트하고 효율적인 커뮤니케이션과 협업을 통해 생산성을 높이고, 워크플로우를 간소화하며, 사용자 경험을 향상시키기 위해 AI 기반 자동화와 같은 기술적 진보에 집중하고 있습니다. 하고 있습니다. AI 기반 자동화는 인공지능을 사용하여 인간의 개입을 최소화하면서 작업이나 프로세스를 수행하는 첨단 기술입니다. 반복적인 작업을 자동화하여 효율성을 높이고, 보다 현명한 의사결정을 촉진하며, 다양한 산업에서 전반적인 생산성을 향상시킵니다. 예를 들어 2024년 8월, 미국에 본사를 둔 비상장 다국적 전자 기업 뷰소닉(ViewSonic)은 AI 기반 협업 소프트웨어인 팀원(TeamOne)을 발표했습니다. 이 솔루션은 커뮤니케이션을 간소화하고 생산성을 향상시키는 AI 기반 기능을 내장하고 있으며, 현대 디지털 업무 공간의 진화하는 수요에 적응할 수 있는 중요한 툴로 자리매김하고 있습니다.

협업 소프트웨어 분야의 주요 기업은 The Lucid Suite와 같은 혁신적인 기술을 도입하여 시장에서의 수익성을 높이고 있습니다. 시각적 협업 플랫폼인 루시드 스위트(Lucid Suite)는 미국 소프트웨어 회사 루시드 소프트웨어(Lucid Software Inc.)가 2023년 5월에 출시했습니다. 이 제품군은 분산된 팀, 하이브리드 팀, 교차 기능 팀이 언제 어디서나 효과적으로 협업할 수 있는 방법을 제공합니다. 공유된 시각적 언어를 통해 프로젝트 관리의 속도를 높이고, 팀의 협업과 생산성을 촉진합니다.

2022년 9월, 미국에 본사를 둔 컴퓨터 소프트웨어 기업 어도비(Adobe)는 다양한 산업 분야에서 디지털 경험을 향상시키는 종합적인 크리에이티브 툴 및 솔루션 제품군을 제공하는 피그마(Figma)를 200억 달러(한화 약 22조 원)에 현금 및 주식으로 인수했습니다. 이번 인수를 통해 어도비는 협업 디자인 기능을 강화하고, Figma의 사용자 친화적인 플랫폼을 크리에이티브 클라우드 생태계에 통합하여 급성장하는 웹 기반 디자인 툴 시장에서 입지를 공고히 하고자 합니다. 미국에 본사를 둔 Figma는 인터페이스 디자인을 위한 협업 웹 용도으로 오프라인 기능도 제공합니다.

협업 소프트웨어 시장에 참여하고 있는 주요 기업 : Citrix Systems Inc., Slack Technologies Inc., Oracle Corporation, IBM Corporation, AT&T Intellectual Property, Cisco System Inc., Microsoft Corporation, Google LLC, BOX Inc., TeamViewer GmbH, LogMeIn Inc., Zoom Video Communications Inc., SMART Technologies ULC, MindMeld Inc.등이 있는 Adobe Systems Incorporated, Asana Inc., Avaya Inc., Blackboard Inc., OpenText Corporation, Siemens AG, Dropbox, Box Inc., Intralinks Holdings Incorporations, Survey Monkey, International Business Machines Corporation, Zoho Corporation, Smartsheet Inc., Wrike Inc., Notion Labs Inc., Trello Inc., Airtable Inc.

2024년의 협업 소프트웨어 시장에서 최대 지역은 아시아태평양이었습니다. 북미는 협업 소프트웨어 시장에서 2번째로 큰 지역입니다. 협업 소프트웨어 시장 보고서 대상 지역은 아시아태평양, 서유럽, 동유럽, 북미, 남미, 중동, 아프리카입니다.

협업 소프트웨어 시장 보고서 대상 대상국 : 호주, 브라질, 중국, 프랑스, 독일, 인도, 인도네시아, 일본, 러시아, 한국, 영국, 미국, 이탈리아, 스페인, 캐나다

협업 소프트웨어 시장에는 사용자가 그룹 대화를 하거나 관련 정보를 공유할 수 있는 편리하고 비공식적인 공간을 제공함으로써 팀원 간의 커뮤니케이션을 촉진하는 소프트웨어를 제공하는 사업체의 매출이 포함됩니다. 협업 소프트웨어는 신속한 커뮤니케이션, 질문과 문의에 대한 답변, 공유 지식과 파일 액세스, 작업 확인 등을 촉진하는 플랫폼입니다. 작업 관리, 파일 공유, 메시징, 문서 협업, VoIP 및 화상회의, 작업 관리, 캘린더, 통합, 검색 등 다양한 기능을 제공합니다. 이 시장에서의 가치는 공장 출고 시점의 가치로, 상품의 생산자 또는 제조업체가 다른 사업자(다운스트림 공급자, 도매업체, 유통업체, 소매업체 등) 또는 최종 소비자에게 직접 판매한 상품의 가치입니다. 이 시장에서 상품의 가치에는 상품을 만든 사람이 판매하는 관련 서비스도 포함됩니다. 기업 간에 거래되거나 최종 소비자에게 판매되는 상품과 서비스만 포함됩니다.

목차

제1장 개요

제2장 시장의 특징

제3장 시장 동향과 전략

제4장 시장 : 금리, 인플레이션, 지정학, 무역 전쟁과 관세 및 Covid와 회복이 시장에 미치는 영향을 포함한 거시경제 시나리오

제5장 세계의 성장 분석과 전략 분석 프레임워크

  • 세계의 협업 소프트웨어 : PESTEL 분석(정치, 사회, 기술, 환경, 법적 요인, 촉진요인과 억제요인)
  • 최종 용도 산업의 분석
  • 세계의 협업 소프트웨어 시장 : 성장률 분석
  • 세계의 협업 소프트웨어 시장 실적 : 규모와 성장, 2019-2024
  • 세계의 협업 소프트웨어 시장 예측 : 규모와 성장, 2024-2029, 2034F
  • 세계의 협업 소프트웨어 : TAM(Total Addressable Market)

제6장 시장 세분화

  • 세계의 협업 소프트웨어 시장 : 소프트웨어 유형별, 실적과 예측, 2019-2024, 2024-2029F, 2034F
  • 회의 소프트웨어
  • 커뮤니케이션 및 조정 소프트웨어
  • 세계의 협업 소프트웨어 시장 : 배포별, 실적과 예측, 2019-2024, 2024-2029F, 2034F
  • 클라우드
  • 온프레미스
  • 세계의 협업 소프트웨어 시장 : 최종사용자별, 실적과 예측, 2019-2024, 2024-2029F, 2034F
  • IT 및 통신
  • BFSI
  • 소매
  • 헬스케어
  • 정부
  • 기타 최종사용자
  • 세계의 협업 소프트웨어 시장 : 서브 세분화 회의 소프트웨어(유형별), 실적과 예측, 2019-2024, 2024-2029F, 2034F
  • 비디오 회의 소프트웨어
  • 음성 회의 소프트웨어
  • 웹 회의 소프트웨어
  • 가상 이벤트 플랫폼
  • 기타 회의 소프트웨어
  • 세계의 협업 소프트웨어 시장 : 서브 세분화 커뮤니케이션 및 조정 소프트웨어(유형별), 실적과 예측, 2019-2024, 2024-2029F, 2034F
  • 팀 메시징과 협업 소프트웨어
  • 이메일과 캘린더 관리 소프트웨어
  • 프로젝트 관리 및 태스크 조정 소프트웨어
  • 파일 공유와 문서 협업 소프트웨어
  • 통합 커뮤니케이션 소프트웨어
  • 기타 커뮤니케이션 및 조정 소프트웨어

제7장 지역별·국가별 분석

  • 세계의 협업 소프트웨어 시장 : 지역별, 실적과 예측, 2019-2024, 2024-2029F, 2034F
  • 세계의 협업 소프트웨어 시장 : 국가별, 실적과 예측, 2019-2024, 2024-2029F, 2034F

제8장 아시아태평양 시장

제9장 중국 시장

제10장 인도 시장

제11장 일본 시장

제12장 호주 시장

제13장 인도네시아 시장

제14장 한국 시장

제15장 서유럽 시장

제16장 영국 시장

제17장 독일 시장

제18장 프랑스 시장

제19장 이탈리아 시장

제20장 스페인 시장

제21장 동유럽 시장

제22장 러시아 시장

제23장 북미 시장

제24장 미국 시장

제25장 캐나다 시장

제26장 남미 시장

제27장 브라질 시장

제28장 중동 시장

제29장 아프리카 시장

제30장 경쟁 구도와 기업 개요

  • 협업 소프트웨어 시장 : 경쟁 구도
  • 협업 소프트웨어 시장 : 기업 개요
    • Citrix Systems Inc. Overview, Products and Services, Strategy and Financial Analysis
    • Slack Technologies Inc. Overview, Products and Services, Strategy and Financial Analysis
    • Oracle Corporation Overview, Products and Services, Strategy and Financial Analysis
    • IBM Corporation Overview, Products and Services, Strategy and Financial Analysis
    • AT&T Intellectual Property Overview, Products and Services, Strategy and Financial Analysis

제31장 기타 대기업과 혁신적 기업

  • Cisco Systems Inc.
  • Microsoft Corporation
  • Google LLC
  • BOX Inc.
  • TeamViewer GmbH
  • LogMeIn Inc.
  • Zoom Video Communications Inc.
  • SMART Technologies ULC
  • MindMeld Inc.
  • Adobe Systems Incorporated
  • Asana Inc.
  • Avaya Inc.
  • Blackboard Inc.
  • OpenText Corporation
  • Siemens AG

제32장 세계의 시장 경쟁 벤치마킹과 대시보드

제33장 주요 합병과 인수

제34장 최근 시장 동향

제35장 시장의 잠재력이 높은 국가, 부문, 전략

  • 협업 소프트웨어 시장 2029 : 새로운 기회를 제공하는 국가
  • 협업 소프트웨어 시장 2029 : 새로운 기회를 제공하는 부문
  • 협업 소프트웨어 시장 2029 : 성장 전략
    • 시장 동향에 기반한 전략
    • 경쟁사 전략

제36장 부록

KSA 25.11.04

Collaborative software is a technology that enables individuals to work together on the same documents and projects simultaneously, whether they are located on local or remote networks.

The primary types of collaboration software include conferencing software and communication and coordination software. Conferencing software offers features such as chat, screen sharing, and recording, facilitating online communication for audio meetings, video meetings, and seminars. These applications are instrumental in supporting long-distance or international communication, enhancing collaboration, and reducing travel expenses. Collaboration software can be deployed through cloud-based or on-premise modes and is utilized by a range of industries, including IT and telecom, BFSI (Banking, Financial Services, and Insurance), retail, healthcare, government, and other end users.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The sharp rise in U.S. tariffs and the ensuing trade tensions in spring 2025 are having a significant impact on the information technology sector, especially in hardware manufacturing, data infrastructure, and software deployment. Increased duties on imported semiconductors, circuit boards, and networking equipment have driven up production and operating costs for tech companies, cloud service providers, and data centers. Firms that depend on globally sourced components for laptops, servers, and consumer electronics are grappling with extended lead times and mounting pricing pressures. At the same time, tariffs on specialized software and retaliatory actions by key international markets have disrupted global IT supply chains and dampened foreign demand for U.S.-made technologies. In response, the sector is ramping up investments in domestic chip production, broadening its supplier network, and leveraging AI-powered automation to improve resilience and manage costs more effectively.

The collaboration software market research report is one of a series of new reports from The Business Research Company that provides collaboration software market statistics, including collaboration software industry global market size, regional shares, competitors with a collaboration software market share, detailed collaboration software market segments, market trends and opportunities, and any further data you may need to thrive in the collaboration software industry. This collaboration software market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The collaboration software market size has grown steadily in recent years. It will grow from $14.16 billion in 2024 to $14.64 billion in 2025 at a compound annual growth rate (CAGR) of 3.4%. The growth in the historic period can be attributed to globalization and remote work, increased use of cloud computing, mobility and byod (bring your own device), demand for productivity and efficiency, rise of saas models.

The collaboration software market size is expected to see steady growth in the next few years. It will grow to $16.81 billion in 2029 at a compound annual growth rate (CAGR) of 3.5%. The growth in the forecast period can be attributed to integration of artificial intelligence, rise of hybrid work environments, security and compliance focus, emphasis on user experience, interoperability and integration. Major trends in the forecast period include team collaboration and messaging, video conferencing and virtual meetings, document collaboration and sharing, project management integration, augmented reality (ar) integration.

The forecast of 3.5% growth over the next five years reflects a slight reduction of 0.2% from the previous projection. This reduction is primarily due to the impact of tariffs between the US and other countries. Tariffs on cloud licensing frameworks and communication APIs, particularly those sourced from Ireland and the Netherlands, may inflate costs for U.S. collaboration tool developers. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.

The increasing prevalence of remote work is poised to drive the growth of the collaboration software market in the foreseeable future. Remote work, characterized by employees performing their job responsibilities from locations outside the traditional office, including their homes or other remote settings, has gained prominence. This shift has accelerated the development and adoption of collaboration software, as organizations recognize the necessity for effective remote collaboration tools to maintain productivity, communication, and teamwork. For example, data from June 2023, as reported by the US-based business magazine Forbes, indicates that 38% of the workforce comprises men working remotely full-time, with an additional 23% working remotely part-time. Similarly, 30% of women work remotely full-time, and 22% work part-time. This trend underlines the pivotal role of increasing remote work in propelling the growth of the collaboration software market.

The growing emphasis on data protection is expected to be a key driver for the collaboration software market's expansion. Data protection involves a set of practices, policies, and measures implemented to secure data from unauthorized access, use, disclosure, alteration, or destruction. Collaboration software plays a vital role in ensuring secure data sharing among team members. It employs access controls and encryption methods to safeguard sensitive information from unauthorized access, thereby enhancing the trustworthiness of these platforms. For instance, data from April 2023, as per the UK-based government body, the Government Digital Service, indicates that 3% of companies and 1% of charities have fallen victim to cybercrime, primarily due to data breaches or fraud. This highlights the significance of data security in driving the growth of the collaboration software market.

Major companies operating in the Collaboration Software Market are focusing on technological advancements such as AI-driven automation to enhance productivity, streamline workflows, and improve user experience by enabling smarter and more efficient communication and collaboration. AI-driven automation is an advanced technology that uses artificial intelligence to perform tasks and processes with minimal human intervention. It boosts efficiency by automating repetitive tasks, facilitating smarter decision-making, and improving overall productivity across various industries. For example, in August 2024, ViewSonic, a US-based privately held multinational electronics company, launched TeamOne, an AI-powered collaboration software. This solution incorporates AI-powered features to streamline communication and improve productivity, positioning it as a crucial tool for adapting to the evolving demands of modern digital workspaces.

Major companies operating in the collaboration software sector are introducing innovative technologies such as The Lucid Suite to enhance their market profitability. The Lucid Suite, a visual collaboration platform, was launched by the US-based software company Lucid Software Inc. in May 2023. This suite offers an effective way for dispersed, hybrid, and cross-functional teams to collaborate anytime and anywhere. With a shared visual language, it expedites project management and facilitates team alignment and productivity.

In September 2022, Adobe Inc., a US-based computer software company offering a comprehensive suite of creative tools and solutions to enhance digital experiences across various industries, acquired Figma for $20 billion in cash and stock. Through this acquisition, Adobe aims to strengthen its collaborative design capabilities, integrate Figma's user-friendly platform into its Creative Cloud ecosystem, and solidify its position in the rapidly growing market for web-based design tools. Figma, a US-based collaborative web application for interface design, also offers additional offline features.

Major companies operating in the collaboration software market include Citrix Systems Inc., Slack Technologies Inc., Oracle Corporation, IBM Corporation, AT&T Intellectual Property, Cisco System Inc., Microsoft Corporation, Google LLC, BOX Inc., TeamViewer GmbH, LogMeIn Inc., Zoom Video Communications Inc., SMART Technologies ULC, MindMeld Inc., Adobe Systems Incorporated, Asana Inc., Avaya Inc., Blackboard Inc., OpenText Corporation, Siemens AG, Dropbox, Box Inc., Intralinks Holdings Incorporations and Survey Monkey, International Business Machines Corporation, Zoho Corporation, Smartsheet Inc., Wrike Inc., Notion Labs Inc., Trello Inc., Airtable Inc.

Asia-Pacific was the largest region in the collaboration software market in 2024. North America was the second largest region of the collaboration software market. The regions covered in the collaboration software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in the collaboration software market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Spain, Canada

The collaboration software market includes revenues earned by entities by offering software, which facilitates communication between the team members by providing a convenient and informal space for the user to perform group talks and share relevant information. Collaboration software is a platform to facilitate quick communication, address questions and queries, access shared knowledge & files, and check tasks. It offers various features such as task management, file sharing, messaging, document collaboration, VoIP and video conferencing, task management, calendar, integration, and search. Values in this market are factory gate values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Collaboration Software Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on collaboration software market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for collaboration software ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The collaboration software market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.

  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

  • Markets Covered:1) By Software Type: Conferencing Software; Communication And Coordination Software
  • 2) By Deployment: Cloud; On-premise
  • 3) By End User: IT And Telecom; BFSI; Retail; Healthcare; Government; Other End-Users
  • Subsegments:
  • 1) By Conferencing Software: Video Conferencing Software; Audio Conferencing Software; Web Conferencing Software; Virtual Event Platforms; Other Conferencing Software
  • 2) By Communication And Coordination Software: Team Messaging And Collaboration Software; Email And Calendar Management Software; Project Management And Task Coordination Software; File Sharing And Document Collaboration Software; Unified Communication Software; Other Communication And Coordination Software
  • Companies Mentioned: Citrix Systems Inc.; Slack Technologies Inc.; Oracle Corporation; IBM Corporation; AT&T Intellectual Property; Cisco System Inc.; Microsoft Corporation; Google LLC; BOX Inc.; TeamViewer GmbH; LogMeIn Inc.; Zoom Video Communications Inc.; SMART Technologies ULC; MindMeld Inc.; Adobe Systems Incorporated; Asana Inc.; Avaya Inc.; Blackboard Inc.; OpenText Corporation; Siemens AG; Dropbox; Box Inc.; Intralinks Holdings Incorporations and Survey Monkey; International Business Machines Corporation; Zoho Corporation; Smartsheet Inc.; Wrike Inc.; Notion Labs Inc.; Trello Inc.; Airtable Inc.
  • Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time Series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data Segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery Format: PDF, Word and Excel Data Dashboard.

Table of Contents

1. Executive Summary

2. Collaboration Software Market Characteristics

3. Collaboration Software Market Trends And Strategies

4. Collaboration Software Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market

  • 4.1. Supply Chain Impact from Tariff War & Trade Protectionism

5. Global Collaboration Software Growth Analysis And Strategic Analysis Framework

  • 5.1. Global Collaboration Software PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
  • 5.2. Analysis Of End Use Industries
  • 5.3. Global Collaboration Software Market Growth Rate Analysis
  • 5.4. Global Collaboration Software Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
  • 5.5. Global Collaboration Software Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
  • 5.6. Global Collaboration Software Total Addressable Market (TAM)

6. Collaboration Software Market Segmentation

  • 6.1. Global Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Conferencing Software
  • Communication And Coordination Software
  • 6.2. Global Collaboration Software Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Cloud
  • On-premise
  • 6.3. Global Collaboration Software Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • IT and Telecom
  • BFSI
  • Retail
  • Healthcare
  • Government
  • Other End-Users
  • 6.4. Global Collaboration Software Market, Sub-Segmentation Of Conferencing Software, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Video Conferencing Software
  • Audio Conferencing Software
  • Web Conferencing Software
  • Virtual Event Platforms
  • Other Conferencing Software
  • 6.5. Global Collaboration Software Market, Sub-Segmentation Of Communication And Coordination Software, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Team Messaging And Collaboration Software
  • Email And Calendar Management Software
  • Project Management And Task Coordination Software
  • File Sharing And Document Collaboration Software
  • Unified Communication Software
  • Other Communication And Coordination Software

7. Collaboration Software Market Regional And Country Analysis

  • 7.1. Global Collaboration Software Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 7.2. Global Collaboration Software Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Collaboration Software Market

  • 8.1. Asia-Pacific Collaboration Software Market Overview
  • Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.3. Asia-Pacific Collaboration Software Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.4. Asia-Pacific Collaboration Software Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Collaboration Software Market

  • 9.1. China Collaboration Software Market Overview
  • 9.2. China Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.3. China Collaboration Software Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.4. China Collaboration Software Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Collaboration Software Market

  • 10.1. India Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.2. India Collaboration Software Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.3. India Collaboration Software Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Collaboration Software Market

  • 11.1. Japan Collaboration Software Market Overview
  • 11.2. Japan Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.3. Japan Collaboration Software Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.4. Japan Collaboration Software Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Collaboration Software Market

  • 12.1. Australia Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.2. Australia Collaboration Software Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.3. Australia Collaboration Software Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Collaboration Software Market

  • 13.1. Indonesia Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.2. Indonesia Collaboration Software Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.3. Indonesia Collaboration Software Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Collaboration Software Market

  • 14.1. South Korea Collaboration Software Market Overview
  • 14.2. South Korea Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.3. South Korea Collaboration Software Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.4. South Korea Collaboration Software Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Collaboration Software Market

  • 15.1. Western Europe Collaboration Software Market Overview
  • 15.2. Western Europe Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.3. Western Europe Collaboration Software Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.4. Western Europe Collaboration Software Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Collaboration Software Market

  • 16.1. UK Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.2. UK Collaboration Software Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.3. UK Collaboration Software Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Collaboration Software Market

  • 17.1. Germany Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.2. Germany Collaboration Software Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.3. Germany Collaboration Software Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Collaboration Software Market

  • 18.1. France Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.2. France Collaboration Software Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.3. France Collaboration Software Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Collaboration Software Market

  • 19.1. Italy Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.2. Italy Collaboration Software Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.3. Italy Collaboration Software Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Collaboration Software Market

  • 20.1. Spain Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.2. Spain Collaboration Software Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.3. Spain Collaboration Software Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Collaboration Software Market

  • 21.1. Eastern Europe Collaboration Software Market Overview
  • 21.2. Eastern Europe Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.3. Eastern Europe Collaboration Software Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.4. Eastern Europe Collaboration Software Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Collaboration Software Market

  • 22.1. Russia Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.2. Russia Collaboration Software Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.3. Russia Collaboration Software Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Collaboration Software Market

  • 23.1. North America Collaboration Software Market Overview
  • 23.2. North America Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.3. North America Collaboration Software Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.4. North America Collaboration Software Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Collaboration Software Market

  • 24.1. USA Collaboration Software Market Overview
  • 24.2. USA Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.3. USA Collaboration Software Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.4. USA Collaboration Software Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Collaboration Software Market

  • 25.1. Canada Collaboration Software Market Overview
  • 25.2. Canada Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.3. Canada Collaboration Software Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.4. Canada Collaboration Software Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Collaboration Software Market

  • 26.1. South America Collaboration Software Market Overview
  • 26.2. South America Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.3. South America Collaboration Software Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.4. South America Collaboration Software Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Collaboration Software Market

  • 27.1. Brazil Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.2. Brazil Collaboration Software Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.3. Brazil Collaboration Software Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Collaboration Software Market

  • 28.1. Middle East Collaboration Software Market Overview
  • 28.2. Middle East Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.3. Middle East Collaboration Software Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.4. Middle East Collaboration Software Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Collaboration Software Market

  • 29.1. Africa Collaboration Software Market Overview
  • 29.2. Africa Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.3. Africa Collaboration Software Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.4. Africa Collaboration Software Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Collaboration Software Market Competitive Landscape And Company Profiles

  • 30.1. Collaboration Software Market Competitive Landscape
  • 30.2. Collaboration Software Market Company Profiles
    • 30.2.1. Citrix Systems Inc. Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.2. Slack Technologies Inc. Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.3. Oracle Corporation Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.4. IBM Corporation Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.5. AT&T Intellectual Property Overview, Products and Services, Strategy and Financial Analysis

31. Collaboration Software Market Other Major And Innovative Companies

  • 31.1. Cisco Systems Inc.
  • 31.2. Microsoft Corporation
  • 31.3. Google LLC
  • 31.4. BOX Inc.
  • 31.5. TeamViewer GmbH
  • 31.6. LogMeIn Inc.
  • 31.7. Zoom Video Communications Inc.
  • 31.8. SMART Technologies ULC
  • 31.9. MindMeld Inc.
  • 31.10. Adobe Systems Incorporated
  • 31.11. Asana Inc.
  • 31.12. Avaya Inc.
  • 31.13. Blackboard Inc.
  • 31.14. OpenText Corporation
  • 31.15. Siemens AG

32. Global Collaboration Software Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Collaboration Software Market

34. Recent Developments In The Collaboration Software Market

35. Collaboration Software Market High Potential Countries, Segments and Strategies

  • 35.1 Collaboration Software Market In 2029 - Countries Offering Most New Opportunities
  • 35.2 Collaboration Software Market In 2029 - Segments Offering Most New Opportunities
  • 35.3 Collaboration Software Market In 2029 - Growth Strategies
    • 35.3.1 Market Trend Based Strategies
    • 35.3.2 Competitor Strategies

36. Appendix

  • 36.1. Abbreviations
  • 36.2. Currencies
  • 36.3. Historic And Forecast Inflation Rates
  • 36.4. Research Inquiries
  • 36.5. The Business Research Company
  • 36.6. Copyright And Disclaimer
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