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시장보고서
상품코드
1571370
IT 운영 및 서비스 관리 시장 규모 및 예측, 세계 및 지역별 점유율, 동향, 성장 기회 분석 보고서 : 유형별, 용도별, 전개별, 기업 규모별, 산업별, 지역별IT Operations and Service Management Market Size and Forecast, Global and Regional Share, Trend, and Growth Opportunity Analysis Report Coverage: By Type, Application, Deployment, Enterprise Size, Industry, and Geography |
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IT 운영 및 서비스 관리(ITOSM) 시장 규모는 2023년 277억 4,000만 달러에서 2031년 692억 1,000만 달러에 달할 것으로 예상되며, 2023년부터 2031년까지 연평균 12.1%의 CAGR을 기록할 것으로 예상됩니다.
IT 운영 및 서비스 관리(ITOSM) 시장은 북미, 유럽, 아시아태평양(아시아태평양), 중동 및 아프리카, 중남미 등 6개 주요 지역으로 구분되며, 2023년 시장은 북미가 주도하고 유럽과 아시아태평양이 그 뒤를 이었습니다. 북미는 기술 혁신과 첨단 기술 채택 측면에서 가장 빠르게 성장하는 지역 중 하나이며, 이 지역은 우수한 IT 인프라를 보유하고 있습니다. 국제무역국에 따르면 미국은 세계 최대 정보기술(IT) 시장으로 5조 달러 규모 세계 시장의 3분의 1을 차지하고 있습니다. 지난 3년(2021년, 2022년, 2023년) 동안 이 지역에서는 머신러닝(ML), 인공지능(AI), 블록체인과 같은 기술이 모든 주요 산업 분야에서 대규모로 채택되고 있습니다. 다양한 산업에서 디지털화가 확산됨에 따라 IT 운영 및 서비스 관리는 기업에게 필수적인 요소로 자리 잡았습니다. 이 분야에는 IBM Corporation, Oracle, BMC Software, Inc., ServiceNow Inc., Broadcom 등 주요 시장 기업들이 다수 진출해 있습니다. 또한 CompTIA에 따르면 미국에는 55만 7,000개 이상의 소프트웨어 및 IT 서비스 기업이 있습니다.
아시아태평양의 IT 운영 및 서비스 관리(ITOSM) 시장은 2023년부터 2031년까지 가장 높은 성장률을 보일 것으로 예상됩니다. 아시아태평양에서는 신기술 채택이 증가하고 있습니다. 이 지역에는 여러 하이테크 기업과 하이테크 그룹이 진출해 있습니다. 이 지역에서는 장기적인 경쟁력을 유지하기 위해 디지털 기능이 지속적으로 개발되고 있습니다. 각국 정부는 디지털화를 위한 전략적 조치를 취하고 있습니다. 예를 들어, 중국 정부는 2023년 2월 디지털 중국 발전을 위한 전체 배치 계획을 발표했습니다. 이 계획은 경제, 정치, 문화, 사회, 환경 등 각 분야에서 디지털 기술 사용을 장려하는 것입니다. 이 계획에 따르면 중국은 디지털 중국의 목표를 달성하기 위해 2025년까지 국가 차원의 시스템을 구축할 것이며, 2035년까지 디지털화 수준에서 세계 최고 수준의 국가가 되는 것을 목표로 하고 있습니다. 각 산업 분야의 기업들이 디지털 전환을 추진하면서 효율적인 ITOSM 솔루션의 필요성이 매우 중요해지고 있습니다. 따라서 디지털 기술 채택이 확대되면서 이 지역의 IT 운영 및 서비스 관리(ITOSM) 시장의 성장을 촉진할 것으로 예상됩니다.
IT 운영 및 서비스 관리 시장은 유형별로 솔루션과 서비스로 구분되며, IT 운영 및 서비스 관리 시장에서 가장 큰 점유율을 차지하는 것은 솔루션입니다. 기업들은 통합 ITOSM 솔루션을 광범위하게 채택하고 있으며, 이는 IT 운영 및 서비스 관리(ITOSM) 시장을 더욱 활성화시키고 있으며, IT 기능 및 워크플로우의 자동화는 기업의 경쟁 우위를 강화하는 데 도움이 됩니다. 예를 들어, 하이브리드 및 멀티 클라우드 컴퓨팅의 선두주자인 뉴타닉스(NASDAQ: NTNX)는 지난 4월, 기업의 클라우드 도입 현황을 측정하는 제6회 세계 공공부문 엔터프라이즈 클라우드 인덱스(ECI) 조사 및 조사 보고서의 결과를 발표했습니다. 결과를 발표했습니다. 조사에 따르면, 공공부문 IT 리더들은 가까운 미래에 다양한 IT 운영 모델을 대폭 도입할 것으로 예상(87%)하고 있으며, 현재 이용률(57%)은 다른 산업(60%)에 비해 평균보다 약간 낮은 것으로 나타났습니다. 공공 부문은 IT 인프라를 현대화하고 더 나은 서비스를 제공하기 위해 혁신적인 기술을 도입할 수 있는 기반을 구축하기를 열망하고 있습니다.
Ardent IT Private Limited; Alnafitha IT; PROV INTERNATIONAL INC. Microsoft Corporation; Fujitsu, and NTT DATA Corp 등이 이 시장 조사에 소개된 IT 운영 및 서비스 관리 시장의 주요 기업들입니다.
전체 IT 운영 및 서비스 관리 시장 규모는 1차 및 2차 정보를 모두 사용하여 산출되었습니다. IT 운영 및 서비스 관리 시장 규모와 관련된 질적 및 양적 정보를 얻기 위해 내부 및 외부 출처를 통해 철저한 2차 조사를 실시했습니다. 이 과정을 통해 모든 시장 부문에 대한 시장 개요와 예측을 얻을 수 있습니다. 또한, 데이터를 검증하고 분석적 인사이트를 얻기 위해 업계 관계자를 대상으로 여러 차례의 1차 인터뷰를 실시했습니다. 이 과정에는 부사장, 시장 개척 관리자, 시장 인텔리전스 관리자, 국내 영업 관리자와 같은 업계 전문가와 IT 운영 및 서비스 관리 시장을 전문으로 하는 평가 전문가, 연구 분석가, 주요 오피니언 리더와 같은 외부 컨설턴트가 참여했습니다.
목차
제1장 소개
제2장 주요 요약
- 주요 인사이트
- 시장 매력
제3장 조사 방법
- 2차 조사
- 1차 조사
- 가설 책정
- 거시경제 요인 분석
- 기초 수치 작성
- 데이터 삼각측량
- 국가 레벨 데이터
제1장 IT 운영 및 서비스 관리 시장 상황
- PEST 분석
- 생태계 분석
- 서비스 프로바이더
- 규제기관
- 최종사용자
- 밸류체인 벤더 리스트
제2장 IT 운영 및 서비스 관리 시장 : 주요 시장 역학
- IT 운영 및 서비스 관리 시장 - 주요 시장 역학
- 시장 성장 촉진요인
- 리모트 워크 문화 보급
- BYOD 동향 상승
- IT 인프라 복잡화
- 시장 성장 억제요인
- 높은 초기 비용과 관련 비용
- 시장 기회
- ITOSM AI화
- 향후 동향
- 클라우드 기반 솔루션으로의 이동
- 성장 촉진요인과 억제요인의 영향
제3장 IT 운영 및 서비스 관리 시장 : 세계 시장 분석
- IT 운영 및 서비스 관리 시장 매출, 2021-2031년
- IT 운영 및 서비스 관리 시장 예측 분석
제4장 IT 운영 및 서비스 관리 시장 : 유형별
- 솔루션
- 서비스
제5장 IT 운영 및 서비스 관리 시장 : 용도별
- 운영·퍼포먼스 관리
- 대시보드 보고와 분석
- 설정 자동화와 발견
- 기타
제6장 IT 운영 및 서비스 관리 시장 : 전개별
- 클라우드
- 온프레미스
제7장 IT 운영 및 서비스 관리 시장 : 기업 규모별
- 대기업
- 중소기업
제8장 IT 운영 및 서비스 관리 시장 : 산업별
- IT 및 통신
- BFSI
- 헬스케어
- 제조업
- 정부기관
- 기타
제9장 IT 운영 및 서비스 관리 시장 : 지역별
- 북미
- 미국
- 캐나다
- 멕시코
- 유럽
- 영국
- 독일
- 프랑스
- 이탈리아
- 러시아
- 기타 유럽
- 아시아태평양
- 인도
- 말레이시아
- 인도네시아
- 필리핀
- 중국
- 일본
- 한국
- 호주
- 기타 아시아태평양
- 중동
- 아랍에미리트
- 사우디아라비아
- 카타르
- 오만
- 바레인
- 기타 중동
- 중남미
- 브라질
- 아르헨티나
- 기타 중남미
- 아프리카
- 케냐
- 에티오피아
- 우간다
- 잠비아
- 짐바브웨
- 르완다
- 기타 아프리카 국가
제10장 경쟁 상황
- 주요 기업에 의한 히트맵 분석
- 기업 포지셔닝과 집중도
- 기업 점유율 분석
제11장 업계 상황
- 시장 이니셔티브
- 인수합병
- 제품 개발
제12장 기업 기업 개요
- Fujitsu Ltd
- Oracle Corp
- BMC Software, Inc.
- Happiest Minds
- ServiceNow Inc
- NTT Da
The IT operations and service management (ITOSM) market size is expected to reach US$ 69.21 billion by 2031 from US$ 27.74 billion in 2023. The market is estimated to record a CAGR of 12.1% from 2023 to 2031.
The IT operations and service management (ITOSM) market is segmented into six major regions: North America, Europe, Asia Pacific (APAC), the Middle East, Africa, and South & Central America. North America dominated the market in 2023, followed by Europe and APAC, respectively. North America is one of the fastest-growing regions in terms of technological innovations and adoption of advanced technologies, and the region has a good IT infrastructure. Per the International Trade Administration, the US is the world's largest information technology (IT) market, accounting for one-third of the US$ 5 trillion global market. The region has witnessed massive adoption of technologies such as machine learning (ML), artificial intelligence (AI), and blockchain in the past three years i.e. 2021, 2022, and 2023 across all the major industry verticals. With the rising penetration of digitization in various industries, IT operations and service management have become a vital component of businesses. The region is home to a majority of key market players such as IBM Corporation; Oracle; BMC Software, Inc.; ServiceNow Inc; and Broadcom. In addition, according to CompTIA, there are over 557,000 software and IT service companies in the US
The Asia Pacific IT operations and service management (ITOSM) market is projected to experience highest growth rate from 2023 to 2031. APAC is witnessing an increase in the adoption of new technologies. The region is home to several tech and high-tech groups. Digital capabilities are constantly being developed in the region to maintain long-term competitiveness. Governments of various countries are taking strategic steps for digitalization. For instance, in February 2023, the government of China published the Overall Layout Plan for the development of a Digital China. The plan is to encourage the use of digital technology in economic, political, cultural, social, and environmental sectors. According to the plan, China will establish a statewide system by 2025 in order to accomplish its Digital China aim. By 2035, China aims to be among the world's top countries in terms of digitalization level. As businesses across industries undergo digital transformation, the need for efficient ITOSM solutions becomes crucial. Hence, the growing adoption of digital technologies is expected to fuel the growth of the IT operations and service management (ITOSM) market in the region
On the basis of type, the IT operations and service management market is segmented into solution and services. The solutions segment held the largest IT operations and service management market share. Businesses are widely adopting unified ITOSM solutions, which is further fueling the IT operations and service management (ITOSM) market. Automating IT functions and workflow helps businesses gain a competitive advantage. For example, in April 2024, Nutanix (NASDAQ: NTNX), a leader in hybrid multicloud computing, announced the findings of its sixth annual global Public Sector Enterprise Cloud Index (ECI) survey and research report-which measures enterprise progress with cloud adoption in the industry. The research showed that Public Sector IT leaders expect substantial near-term adoption of multiple IT operating models (87%), with current usage (57%) being slightly lower than the average compared to other industries (60%). Public sector organizations are eager to modernize their IT infrastructure and lay the foundation to adopt innovative technologies to deliver better services.
Ardent IT Private Limited; Alnafitha IT; PROV INTERNATIONAL INC.; BMC Software, Inc.; Happiest Minds; IBM Corporation.; Oracle Corporation; Microsoft Corporation; Fujitsu, and NTT DATA Corp are among the key IT operations and service management market players that are profiled in this market study.
The overall IT operations and service management market size has been derived using both primary and secondary sources. Exhaustive secondary research has been conducted using internal and external sources to obtain qualitative and quantitative information related to the IT operations and service management market size. The process also helps obtain an overview and forecast of the market with respect to all the market segments. Also, multiple primary interviews have been conducted with industry participants to validate the data and gain analytical insights. This process includes industry experts such as VPs, business development managers, market intelligence managers, and national sales managers, along with external consultants such as valuation experts, research analysts, and key opinion leaders specializing in the IT operations and service management market.
Table Of Contents
1. Introduction
- 1.1 The Insight Partners Research Report Guidance
- 1.2 Market Segmentation
2. Executive Summary
- 2.1 Key Insights
- 2.2 Market Attractiveness
3. Research Methodology
- 3.1 Secondary Research
- 3.2 Primary Research
- 3.2.1 Hypothesis formulation:
- 3.2.2 Macro-economic factor analysis:
- 3.2.3 Developing base number:
- 3.2.4 Data Triangulation:
- 3.2.5 Country level data:
1. IT Operations and Service Management Market Landscape
- 1.1 Overview
- 1.2 PEST Analysis
- 1.3 Ecosystem Analysis
- 1.3.1 Service Providers
- 1.3.2 Regulatory Bodies
- 1.3.3 End Users:
- 1.3.4 List of Vendors in the Value Chain
2. IT Operations and Service Management Market - Key Market Dynamics
- 2.1 IT Operations and Service Management Market - Key Market Dynamics
- 2.2 Market Drivers
- 2.2.1 Growing Adoption of Remote Work Culture
- 2.2.2 Rising BYOD Trend
- 2.2.3 Increasing Complexity of IT Infrastructure
- 2.3 Market Restraints
- 2.3.1 High Initial and Associated Cost
- 2.4 Market Opportunities
- 2.4.1 Incorporation of AI in ITOSM
- 2.5 Future Trends
- 2.5.1 Shift Toward Cloud-Based Solutions
- 2.6 Impact of Drivers and Restraints:
3. IT Operations and Service Management Market - Global Market Analysis
- 3.1 IT Operations and Service Management Market Revenue (US$ Million), 2021-2031
- 3.2 IT Operations and Service Management Market Forecast Analysis
4. IT Operations and Service Management Market Analysis - by Type
- 4.1 Solution
- 4.1.1 Overview
- 4.1.2 Solution: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 4.2 Services
- 4.2.1 Overview
- 4.2.2 Services: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
5. IT Operations and Service Management Market Analysis - by Application
- 5.1 Operation and Performance Management
- 5.1.1 Overview
- 5.1.2 Operation and Performance Management: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 5.2 Dashboard Reporting and Analytics
- 5.2.1 Overview
- 5.2.2 Dashboard Reporting and Analytics: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 5.3 Configuration Automation and Discovery
- 5.3.1 Overview
- 5.3.2 Configuration Automation and Discovery: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 5.4 Others
- 5.4.1 Overview
- 5.4.2 Others: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
6. IT Operations and Service Management Market Analysis - by Deployment
- 6.1 Cloud
- 6.1.1 Overview
- 6.1.2 Cloud: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 6.2 On Premises
- 6.2.1 Overview
- 6.2.2 On Premises: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
7. IT Operations and Service Management Market Analysis - by Enterprise Size
- 7.1 Large Enterprises
- 7.1.1 Overview
- 7.1.2 Large Enterprises: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 7.2 SMEs
- 7.2.1 Overview
- 7.2.2 SMEs: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
8. IT Operations and Service Management Market Analysis - by Industry
- 8.1 IT and Telecom
- 8.1.1 Overview
- 8.1.2 IT and Telecom: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 8.2 BFSI
- 8.2.1 Overview
- 8.2.2 BFSI: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 8.3 Healthcare
- 8.3.1 Overview
- 8.3.2 Healthcare: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 8.4 Manufacturing
- 8.4.1 Overview
- 8.4.2 Manufacturing: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 8.5 Government
- 8.5.1 Overview
- 8.5.2 Government: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 8.6 Others
- 8.6.1 Overview
- 8.6.2 Others: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
9. IT Operations and Service Management Market - Geographical Analysis
- 9.1 Overview
- 9.2 North America
- 9.2.1 North America IT Operations and Service Management Market Overview
- 9.2.2 North America: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.2.3 North America: IT Operations and Service Management Market Breakdown, by Type
- 9.2.3.1 North America: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Type
- 9.2.4 North America: IT Operations and Service Management Market Breakdown, by Application
- 9.2.4.1 North America: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Application
- 9.2.5 North America: IT Operations and Service Management Market Breakdown, by Deployment
- 9.2.5.1 North America: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Deployment
- 9.2.6 North America: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.2.6.1 North America: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Enterprise Size
- 9.2.7 North America: IT Operations and Service Management Market Breakdown, by Industry
- 9.2.7.1 North America: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Industry
- 9.2.8 North America: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Country
- 9.2.8.1 North America: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Country
- 9.2.8.2 United States: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.2.8.2.1 United States: IT Operations and Service Management Market Breakdown, by Type
- 9.2.8.2.2 United States: IT Operations and Service Management Market Breakdown, by Application
- 9.2.8.2.3 United States: IT Operations and Service Management Market Breakdown, by Deployment
- 9.2.8.2.4 United States: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.2.8.2.5 United States: IT Operations and Service Management Market Breakdown, by Industry
- 9.2.8.3 Canada: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.2.8.3.1 Canada: IT Operations and Service Management Market Breakdown, by Type
- 9.2.8.3.2 Canada: IT Operations and Service Management Market Breakdown, by Application
- 9.2.8.3.3 Canada: IT Operations and Service Management Market Breakdown, by Deployment
- 9.2.8.3.4 Canada: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.2.8.3.5 Canada: IT Operations and Service Management Market Breakdown, by Industry
- 9.2.8.4 Mexico: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.2.8.4.1 Mexico: IT Operations and Service Management Market Breakdown, by Type
- 9.2.8.4.2 Mexico: IT Operations and Service Management Market Breakdown, by Application
- 9.2.8.4.3 Mexico: IT Operations and Service Management Market Breakdown, by Deployment
- 9.2.8.4.4 Mexico: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.2.8.4.5 Mexico: IT Operations and Service Management Market Breakdown, by Industry
- 9.3 Europe
- 9.3.1 Europe IT Operations and Service Management Market Overview
- 9.3.2 Europe: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.3.3 Europe: IT Operations and Service Management Market Breakdown, by Type
- 9.3.3.1 Europe: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Type
- 9.3.4 Europe: IT Operations and Service Management Market Breakdown, by Application
- 9.3.4.1 Europe: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Application
- 9.3.5 Europe: IT Operations and Service Management Market Breakdown, by Deployment
- 9.3.5.1 Europe: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Deployment
- 9.3.6 Europe: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.3.6.1 Europe: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Enterprise Size
- 9.3.7 Europe: IT Operations and Service Management Market Breakdown, by Industry
- 9.3.7.1 Europe: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Industry
- 9.3.8 Europe: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Country
- 9.3.8.1 Europe: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Country
- 9.3.8.2 United Kingdom: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.3.8.2.1 United Kingdom: IT Operations and Service Management Market Breakdown, by Type
- 9.3.8.2.2 United Kingdom: IT Operations and Service Management Market Breakdown, by Application
- 9.3.8.2.3 United Kingdom: IT Operations and Service Management Market Breakdown, by Deployment
- 9.3.8.2.4 United Kingdom: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.3.8.2.5 United Kingdom: IT Operations and Service Management Market Breakdown, by Industry
- 9.3.8.3 Germany: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.3.8.3.1 Germany: IT Operations and Service Management Market Breakdown, by Type
- 9.3.8.3.2 Germany: IT Operations and Service Management Market Breakdown, by Application
- 9.3.8.3.3 Germany: IT Operations and Service Management Market Breakdown, by Deployment
- 9.3.8.3.4 Germany: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.3.8.3.5 Germany: IT Operations and Service Management Market Breakdown, by Industry
- 9.3.8.4 France: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.3.8.4.1 France: IT Operations and Service Management Market Breakdown, by Type
- 9.3.8.4.2 France: IT Operations and Service Management Market Breakdown, by Application
- 9.3.8.4.3 France: IT Operations and Service Management Market Breakdown, by Deployment
- 9.3.8.4.4 France: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.3.8.4.5 France: IT Operations and Service Management Market Breakdown, by Industry
- 9.3.8.5 Italy: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.3.8.5.1 Italy: IT Operations and Service Management Market Breakdown, by Type
- 9.3.8.5.2 Italy: IT Operations and Service Management Market Breakdown, by Application
- 9.3.8.5.3 Italy: IT Operations and Service Management Market Breakdown, by Deployment
- 9.3.8.5.4 Italy: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.3.8.5.5 Italy: IT Operations and Service Management Market Breakdown, by Industry
- 9.3.8.6 Russia: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.3.8.6.1 Russia: IT Operations and Service Management Market Breakdown, by Type
- 9.3.8.6.2 Russia: IT Operations and Service Management Market Breakdown, by Application
- 9.3.8.6.3 Russia: IT Operations and Service Management Market Breakdown, by Deployment
- 9.3.8.6.4 Russia: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.3.8.6.5 Russia: IT Operations and Service Management Market Breakdown, by Industry
- 9.3.8.7 Rest of Europe: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.3.8.7.1 Rest of Europe: IT Operations and Service Management Market Breakdown, by Type
- 9.3.8.7.2 Rest of Europe: IT Operations and Service Management Market Breakdown, by Application
- 9.3.8.7.3 Rest of Europe: IT Operations and Service Management Market Breakdown, by Deployment
- 9.3.8.7.4 Rest of Europe: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.3.8.7.5 Rest of Europe: IT Operations and Service Management Market Breakdown, by Industry
- 9.4 Asia Pacific
- 9.4.1 Asia Pacific IT Operations and Service Management Market Overview
- 9.4.2 Asia Pacific: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.4.3 Asia Pacific: IT Operations and Service Management Market Breakdown, by Type
- 9.4.3.1 Asia Pacific: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Type
- 9.4.4 Asia Pacific: IT Operations and Service Management Market Breakdown, by Application
- 9.4.4.1 Asia Pacific: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Application
- 9.4.5 Asia Pacific: IT Operations and Service Management Market Breakdown, by Deployment
- 9.4.5.1 Asia Pacific: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Deployment
- 9.4.6 Asia Pacific: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.4.6.1 Asia Pacific: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Enterprise Size
- 9.4.7 Asia Pacific: IT Operations and Service Management Market Breakdown, by Industry
- 9.4.7.1 Asia Pacific: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Industry
- 9.4.8 Asia Pacific: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Country
- 9.4.8.1 Asia Pacific: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Country
- 9.4.8.2 India: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.4.8.2.1 India: IT Operations and Service Management Market Breakdown, by Type
- 9.4.8.2.2 India: IT Operations and Service Management Market Breakdown, by Application
- 9.4.8.2.3 India: IT Operations and Service Management Market Breakdown, by Deployment
- 9.4.8.2.4 India: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.4.8.2.5 India: IT Operations and Service Management Market Breakdown, by Industry
- 9.4.8.3 Malaysia: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.4.8.3.1 Malaysia: IT Operations and Service Management Market Breakdown, by Type
- 9.4.8.3.2 Malaysia: IT Operations and Service Management Market Breakdown, by Application
- 9.4.8.3.3 Malaysia: IT Operations and Service Management Market Breakdown, by Deployment
- 9.4.8.3.4 Malaysia: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.4.8.3.5 Malaysia: IT Operations and Service Management Market Breakdown, by Industry
- 9.4.8.4 Indonesia: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.4.8.4.1 Indonesia: IT Operations and Service Management Market Breakdown, by Type
- 9.4.8.4.2 Indonesia: IT Operations and Service Management Market Breakdown, by Application
- 9.4.8.4.3 Indonesia: IT Operations and Service Management Market Breakdown, by Deployment
- 9.4.8.4.4 Indonesia: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.4.8.4.5 Indonesia: IT Operations and Service Management Market Breakdown, by Industry
- 9.4.8.5 Philippines: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.4.8.5.1 Philippines: IT Operations and Service Management Market Breakdown, by Type
- 9.4.8.5.2 Philippines: IT Operations and Service Management Market Breakdown, by Application
- 9.4.8.5.3 Philippines: IT Operations and Service Management Market Breakdown, by Deployment
- 9.4.8.5.4 Philippines: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.4.8.5.5 Philippines: IT Operations and Service Management Market Breakdown, by Industry
- 9.4.8.6 China: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.4.8.6.1 China: IT Operations and Service Management Market Breakdown, by Type
- 9.4.8.6.2 China: IT Operations and Service Management Market Breakdown, by Application
- 9.4.8.6.3 China: IT Operations and Service Management Market Breakdown, by Deployment
- 9.4.8.6.4 China: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.4.8.6.5 China: IT Operations and Service Management Market Breakdown, by Industry
- 9.4.8.7 Japan: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.4.8.7.1 Japan: IT Operations and Service Management Market Breakdown, by Type
- 9.4.8.7.2 Japan: IT Operations and Service Management Market Breakdown, by Application
- 9.4.8.7.3 Japan: IT Operations and Service Management Market Breakdown, by Deployment
- 9.4.8.7.4 Japan: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.4.8.7.5 Japan: IT Operations and Service Management Market Breakdown, by Industry
- 9.4.8.8 South Korea: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.4.8.8.1 South Korea: IT Operations and Service Management Market Breakdown, by Type
- 9.4.8.8.2 South Korea: IT Operations and Service Management Market Breakdown, by Application
- 9.4.8.8.3 South Korea: IT Operations and Service Management Market Breakdown, by Deployment
- 9.4.8.8.4 South Korea: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.4.8.8.5 South Korea: IT Operations and Service Management Market Breakdown, by Industry
- 9.4.8.9 Australia: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.4.8.9.1 Australia: IT Operations and Service Management Market Breakdown, by Type
- 9.4.8.9.2 Australia: IT Operations and Service Management Market Breakdown, by Application
- 9.4.8.9.3 Australia: IT Operations and Service Management Market Breakdown, by Deployment
- 9.4.8.9.4 Australia: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.4.8.9.5 Australia: IT Operations and Service Management Market Breakdown, by Industry
- 9.4.8.10 Rest of APAC: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.4.8.10.1 Rest of APAC: IT Operations and Service Management Market Breakdown, by Type
- 9.4.8.10.2 Rest of APAC: IT Operations and Service Management Market Breakdown, by Application
- 9.4.8.10.3 Rest of APAC: IT Operations and Service Management Market Breakdown, by Deployment
- 9.4.8.10.4 Rest of APAC: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.4.8.10.5 Rest of APAC: IT Operations and Service Management Market Breakdown, by Industry
- 9.5 Middle East
- 9.5.1 Middle East IT Operations and Service Management Market Overview
- 9.5.2 Middle East: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.5.3 Middle East: IT Operations and Servisce Management Market Breakdown, by Type
- 9.5.3.1 Middle East: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Type
- 9.5.4 Middle East: IT Operations and Service Management Market Breakdown, by Application
- 9.5.4.1 Middle East: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Application
- 9.5.5 Middle East: IT Operations and Service Management Market Breakdown, by Deployment
- 9.5.5.1 Middle East: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Deployment
- 9.5.6 Middle East: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.5.6.1 Middle East: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Enterprise Size
- 9.5.7 Middle East: IT Operations and Service Management Market Breakdown, by Industry
- 9.5.7.1 Middle East: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Industry
- 9.5.8 Middle East: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Country
- 9.5.8.1 Middle East: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Country
- 9.5.8.2 United Arab Emirates: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.5.8.2.1 United Arab Emirates: IT Operations and Service Management Market Breakdown, by Type
- 9.5.8.2.2 United Arab Emirates: IT Operations and Service Management Market Breakdown, by Application
- 9.5.8.2.3 United Arab Emirates: IT Operations and Service Management Market Breakdown, by Deployment
- 9.5.8.2.4 United Arab Emirates: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.5.8.2.5 United Arab Emirates: IT Operations and Service Management Market Breakdown, by Industry
- 9.5.8.3 Saudi Arabia: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.5.8.3.1 Saudi Arabia: IT Operations and Service Management Market Breakdown, by Type
- 9.5.8.3.2 Saudi Arabia: IT Operations and Service Management Market Breakdown, by Application
- 9.5.8.3.3 Saudi Arabia: IT Operations and Service Management Market Breakdown, by Deployment
- 9.5.8.3.4 Saudi Arabia: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.5.8.3.5 Saudi Arabia: IT Operations and Service Management Market Breakdown, by Industry
- 9.5.8.4 Qatar: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.5.8.4.1 Qatar: IT Operations and Service Management Market Breakdown, by Type
- 9.5.8.4.2 Qatar: IT Operations and Service Management Market Breakdown, by Application
- 9.5.8.4.3 Qatar: IT Operations and Service Management Market Breakdown, by Deployment
- 9.5.8.4.4 Qatar: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.5.8.4.5 Qatar: IT Operations and Service Management Market Breakdown, by Industry
- 9.5.8.5 Oman: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.5.8.5.1 Oman: IT Operations and Service Management Market Breakdown, by Type
- 9.5.8.5.2 Oman: IT Operations and Service Management Market Breakdown, by Application
- 9.5.8.5.3 Oman: IT Operations and Service Management Market Breakdown, by Deployment
- 9.5.8.5.4 Oman: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.5.8.5.5 Oman: IT Operations and Service Management Market Breakdown, by Industry
- 9.5.8.6 Bahrain: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.5.8.6.1 Bahrain: IT Operations and Service Management Market Breakdown, by Type
- 9.5.8.6.2 Bahrain: IT Operations and Service Management Market Breakdown, by Application
- 9.5.8.6.3 Bahrain: IT Operations and Service Management Market Breakdown, by Deployment
- 9.5.8.6.4 Bahrain: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.5.8.6.5 Bahrain: IT Operations and Service Management Market Breakdown, by Industry
- 9.5.8.7 Rest of Middle East: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.5.8.7.1 Rest of Middle East: IT Operations and Service Management Market Breakdown, by Type
- 9.5.8.7.2 Rest of Middle East: IT Operations and Service Management Market Breakdown, by Application
- 9.5.8.7.3 Rest of Middle East: IT Operations and Service Management Market Breakdown, by Deployment
- 9.5.8.7.4 Rest of Middle East: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.5.8.7.5 Rest of Middle East: IT Operations and Service Management Market Breakdown, by Industry
- 9.6 South and Central America
- 9.6.1 South and Central America IT Operations and Service Management Market Overview
- 9.6.2 South and Central America: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.6.3 South and Central America: IT Operations and Service Management Market Breakdown, by Type
- 9.6.3.1 South and Central America: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Type
- 9.6.4 South and Central America: IT Operations and Service Management Market Breakdown, by Application
- 9.6.4.1 South and Central America: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Application
- 9.6.5 South and Central America: IT Operations and Service Management Market Breakdown, by Deployment
- 9.6.5.1 South and Central America: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Deployment
- 9.6.6 South and Central America: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.6.6.1 South and Central America: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Enterprise Size
- 9.6.7 South and Central America: IT Operations and Service Management Market Breakdown, by Industry
- 9.6.7.1 South and Central America: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Industry
- 9.6.8 South and Central America: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Country
- 9.6.8.1 South and Central America: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Country
- 9.6.8.2 Brazil: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.6.8.2.1 Brazil: IT Operations and Service Management Market Breakdown, by Type
- 9.6.8.2.2 Brazil: IT Operations and Service Management Market Breakdown, by Application
- 9.6.8.2.3 Brazil: IT Operations and Service Management Market Breakdown, by Deployment
- 9.6.8.2.4 Brazil: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.6.8.2.5 Brazil: IT Operations and Service Management Market Breakdown, by Industry
- 9.6.8.3 Argentina: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.6.8.3.1 Argentina: IT Operations and Service Management Market Breakdown, by Type
- 9.6.8.3.2 Argentina: IT Operations and Service Management Market Breakdown, by Application
- 9.6.8.3.3 Argentina: IT Operations and Service Management Market Breakdown, by Deployment
- 9.6.8.3.4 Argentina: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.6.8.3.5 Argentina: IT Operations and Service Management Market Breakdown, by Industry
- 9.6.8.4 Rest of South and Central America: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.6.8.4.1 Rest of South and Central America: IT Operations and Service Management Market Breakdown, by Type
- 9.6.8.4.2 Rest of South and Central America: IT Operations and Service Management Market Breakdown, by Application
- 9.6.8.4.3 Rest of South and Central America: IT Operations and Service Management Market Breakdown, by Deployment
- 9.6.8.4.4 Rest of South and Central America: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.6.8.4.5 Rest of South and Central America: IT Operations and Service Management Market Breakdown, by Industry
- 9.7 Africa
- 9.7.1 Africa IT Operations and Service Management Market Overview
- 9.7.2 Africa: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.7.3 Africa: IT Operations and Service Management Market Breakdown, by Type
- 9.7.3.1 Africa: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Type
- 9.7.4 Africa: IT Operations and Service Management Market Breakdown, by Application
- 9.7.4.1 Africa: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Application
- 9.7.5 Africa: IT Operations and Service Management Market Breakdown, by Deployment
- 9.7.5.1 Africa: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Deployment
- 9.7.6 Africa: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.7.6.1 Africa: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Enterprise Size
- 9.7.7 Africa: IT Operations and Service Management Market Breakdown, by Industry
- 9.7.7.1 Africa: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Industry
- 9.7.8 Africa: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Country
- 9.7.8.1 Africa: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Country
- 9.7.8.2 Kenya: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.7.8.2.1 Kenya: IT Operations and Service Management Market Breakdown, by Type
- 9.7.8.2.2 Kenya: IT Operations and Service Management Market Breakdown, by Application
- 9.7.8.2.3 Kenya: IT Operations and Service Management Market Breakdown, by Deployment
- 9.7.8.2.4 Kenya: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.7.8.2.5 Kenya: IT Operations and Service Management Market Breakdown, by Industry
- 9.7.8.3 Ethiopia: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.7.8.3.1 Ethiopia: IT Operations and Service Management Market Breakdown, by Type
- 9.7.8.3.2 Ethiopia: IT Operations and Service Management Market Breakdown, by Application
- 9.7.8.3.3 Ethiopia: IT Operations and Service Management Market Breakdown, by Deployment
- 9.7.8.3.4 Ethiopia: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.7.8.3.5 Ethiopia: IT Operations and Service Management Market Breakdown, by Industry
- 9.7.8.4 Uganda: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.7.8.4.1 Uganda: IT Operations and Service Management Market Breakdown, by Type
- 9.7.8.4.2 Uganda: IT Operations and Service Management Market Breakdown, by Application
- 9.7.8.4.3 Uganda: IT Operations and Service Management Market Breakdown, by Deployment
- 9.7.8.4.4 Uganda: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.7.8.4.5 Uganda: IT Operations and Service Management Market Breakdown, by Industry
- 9.7.8.5 Zambia: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.7.8.5.1 Zambia: IT Operations and Service Management Market Breakdown, by Type
- 9.7.8.5.2 Zambia: IT Operations and Service Management Market Breakdown, by Application
- 9.7.8.5.3 Zambia: IT Operations and Service Management Market Breakdown, by Deployment
- 9.7.8.5.4 Zambia: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.7.8.5.5 Zambia: IT Operations and Service Management Market Breakdown, by Industry
- 9.7.8.6 Zimbabwe: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.7.8.6.1 Zimbabwe: IT Operations and Service Management Market Breakdown, by Type
- 9.7.8.6.2 Zimbabwe: IT Operations and Service Management Market Breakdown, by Application
- 9.7.8.6.3 Zimbabwe: IT Operations and Service Management Market Breakdown, by Deployment
- 9.7.8.6.4 Zimbabwe: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.7.8.6.5 Zimbabwe: IT Operations and Service Management Market Breakdown, by Industry
- 9.7.8.7 Rwanda: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.7.8.7.1 Rwanda: IT Operations and Service Management Market Breakdown, by Type
- 9.7.8.7.2 Rwanda: IT Operations and Service Management Market Breakdown, by Application
- 9.7.8.7.3 Rwanda: IT Operations and Service Management Market Breakdown, by Deployment
- 9.7.8.7.4 Rwanda: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.7.8.7.5 Rwanda: IT Operations and Service Management Market Breakdown, by Industry
- 9.7.8.8 Rest of Africa: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
- 9.7.8.8.1 Rest of Africa: IT Operations and Service Management Market Breakdown, by Type
- 9.7.8.8.2 Rest of Africa: IT Operations and Service Management Market Breakdown, by Application
- 9.7.8.8.3 Rest of Africa: IT Operations and Service Management Market Breakdown, by Deployment
- 9.7.8.8.4 Rest of Africa: IT Operations and Service Management Market Breakdown, by Enterprise Size
- 9.7.8.8.5 Rest of Africa: IT Operations and Service Management Market Breakdown, by Industry
10. Competitive Landscape
- 10.1 Heat Map Analysis by Key Players
- 10.2 Company Positioning & Concentration
- 10.3 Company Share Analysis
11. Industry Landscape
- 11.1 Overview
- 11.2 Market Initiative
- 11.3 Merger and Acquisition
- 11.4 Product Development
12. Company Profiles
- 12.1 Fujitsu Ltd
- 12.1.1 Key Facts
- 12.1.2 Business Description
- 12.1.3 Products and Services
- 12.1.4 Financial Overview
- 12.1.5 SWOT Analysis
- 12.1.6 Key Developments
- 12.2 Oracle Corp
- 12.2.1 Key Facts
- 12.2.2 Business Description
- 12.2.3 Products and Services
- 12.2.4 Financial Overview
- 12.2.5 SWOT Analysis
- 12.2.6 Key Developments
- 12.3 BMC Software, Inc.
- 12.3.1 Key Facts
- 12.3.2 Business Description
- 12.3.3 Products and Services
- 12.3.4 Financial Overview
- 12.3.5 SWOT Analysis
- 12.3.6 Key Developments
- 12.4 Happiest Minds
- 12.4.1 Key Facts
- 12.4.2 Business Description
- 12.4.3 Products and Services
- 12.4.4 Financial Overview
- 12.4.5 SWOT Analysis
- 12.4.6 Key Developments
- 12.5 ServiceNow Inc
- 12.5.1 Key Facts
- 12.5.2 Business Description
- 12.5.3 Products and Services
- 12.5.4 Financial Overview
- 12.5.5 SWOT Analysis
- 12.5.6 Key Developments
- 12.6 NTT Da
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