세계의 통합 커뮤니케이션 및 협업(UCC) 시장 조사 보고서 : 산업 분석, 규모, 점유율, 성장, 동향, 예측(2024-2032년)

The global demand for Unified Communication And Collaboration (UCC) Market is presumed to reach the market size of nearly USD 305.32 Billion by 2032 from USD 98.93 Billion in 2023 with a CAGR of 13.34% under the study period 2024-2032.

Unified communications and collaboration (UCC) refer to hardware and software tools that coordinate real-time, unstructured collaborative capabilities with business communication. These advanced technologies enable people to communicate successfully from any place, using any device and improve organizational communications. UCC might have components like email, voicemail, calendar events, planning tools, teleconferencing, instant messaging, and screen sharing. Organizations can utilize various features when collaboration and communication technologies are combined into a straightforward interface.

MARKET DYNAMICS

The growing demand for real-time and remote collaboration tools is propelling the unified communication and collaboration market. Many businesses are investing in UCC since it promises to enhance the communication interface, which boosts productivity and operational effectiveness and is suitable for the market. Unified communication and collaboration services have benefited from the technology's rapid development, and demand for high-quality user interfaces and experiences is only likely to increase the market growth. The major market players have invested in more cutting-edge technologies, which is expected to promote market expansion of the product. However, security issues might become problematic and limit the product's ability to flourish in the market.

The research report covers Porter's Five Forces Model, Market Attractiveness Analysis, and Value Chain analysis. These tools help to get a clear picture of the industry's structure and evaluate the competition attractiveness at a global level. Additionally, these tools also give an inclusive assessment of each segment in the global market of Unified Communication And Collaboration (UCC). The growth and trends of Unified Communication And Collaboration (UCC) industry provide a holistic approach to this study.

MARKET SEGMENTATION

This section of the Unified Communication And Collaboration (UCC) market report provides detailed data on the segments at country and regional level, thereby assisting the strategist in identifying the target demographics for the respective product or services with the upcoming opportunities.

By The Components

• Types
• Services

By The Types

• UCaaS (Telephony, Unified Messaging, Conferencing, Collaboration Platforms and Applications)
• IP Telephony (Hardware, Software)
• VideConferencing Systems (Hardware, Solutions)

By The Services

• UC Managed Services
• Professional Services

By The Deployment Mode

• On-Premises
• Public Cloud
• Hybrid Cloud

By The Organization Size

• Large Enterprises
• Small and Medium- Sized Enterprises (SMEs)

By The vertical

• BFSI
• IT and Telecom
• Retail and Consumer Goods
• Healthcare
• Public Sector and Utilities
• Logistics and Transportation
• Travel and Hospitality
• Other Verticals (Education, Manufacturing and Media and Entertainment)

REGIONAL ANALYSIS

This section covers the regional outlook, which accentuates current and future demand for the Unified Communication And Collaboration (UCC) market across North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa. Further, the report focuses on demand, estimation, and forecast for individual application segments across all the prominent regions.

The research report also covers the comprehensive profiles of the key players in the market and an in-depth view of the competitive landscape worldwide. The major players in the Unified Communication And Collaboration (UCC) market include Zoom (US), Cisco (US), Microsoft (US), Avaya Inc. (US), Fuze (US), Google (US), Goto (US), RingCentral (US), Verizon (US), BT (UK), Dialpad (US), Orange S.A. (France), StarBlue (Ireland), Windstream Holdings (US), Revation Systems (US), 8X8 Inc. (US), Vonage Holdings (US). This section consists of a holistic view of the competitive landscape that includes various strategic developments such as key mergers & acquisitions, future capacities, partnerships, financial overviews, collaborations, new product developments, new product launches, and other developments.

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TABLE OF CONTENTS

1. PREFACE

• 1.1. Report Description
  • 1.1.1 Objective
  • 1.1.2 Target Audience
  • 1.1.3 Unique Selling Proposition (USP) & offerings
• 1.2. Research Scope
• 1.3. Research Methodology
  • 1.3.1 Market Research Process
  • 1.3.2 Market Research Methodology

2. EXECUTIVE SUMMARY

• 2.1. Highlights of Market
• 2.2. Global Market Snapshot

3. UNIFIED COMMUNICATION AND COLLABORATION (UCC) - INDUSTRY ANALYSIS

• 3.1. Introduction - Market Dynamics
• 3.2. Market Drivers
• 3.3. Market Restraints
• 3.4. Opportunities
• 3.5. Industry Trends
• 3.6. Porter's Five Force Analysis
• 3.7. Market Attractiveness Analysis
  • 3.7.1 Market Attractiveness Analysis By The Components
  • 3.7.2 Market Attractiveness Analysis By The Types
  • 3.7.3 Market Attractiveness Analysis By The Services
  • 3.7.4 Market Attractiveness Analysis By The Deployment Mode
  • 3.7.5 Market Attractiveness Analysis By The Organization Size
  • 3.7.6 Market Attractiveness Analysis By The vertical
  • 3.7.7 Market Attractiveness Analysis By Region

4. VALUE CHAIN ANALYSIS

• 4.1. Value Chain Analysis
• 4.2. Raw Material Analysis
  • 4.2.1 List of Raw Materials
  • 4.2.2 Raw Material Manufactures List
  • 4.2.3 Price Trend of Key Raw Materials
• 4.3. List of Potential Buyers
• 4.4. Marketing Channel
  • 4.4.1 Direct Marketing
  • 4.4.2 Indirect Marketing
  • 4.4.3 Marketing Channel Development Trend

5. GLOBAL UNIFIED COMMUNICATION AND COLLABORATION (UCC) MARKET ANALYSIS BY THE COMPONENTS

• 5.1. Overview By The Components
• 5.2. Historical and Forecast Data Analysis By The Components
• 5.3. Types Historic and Forecast Sales By Regions
• 5.4. Services Historic and Forecast Sales By Regions

6. GLOBAL UNIFIED COMMUNICATION AND COLLABORATION (UCC) MARKET ANALYSIS BY THE TYPES

• 6.1. Overview By The Types
• 6.2. Historical and Forecast Data Analysis By The Types
• 6.3. UCaaS (Telephony, Unified Messaging, Conferencing, Collaboration Platforms and Applications) Historic and Forecast Sales By Regions
• 6.4. IP Telephony (Hardware, Software) Historic and Forecast Sales By Regions
• 6.5. VideConferencing Systems (Hardware, Solutions) Historic and Forecast Sales By Regions

7. GLOBAL UNIFIED COMMUNICATION AND COLLABORATION (UCC) MARKET ANALYSIS BY THE SERVICES

• 7.1. Overview By The Services
• 7.2. Historical and Forecast Data Analysis By The Services
• 7.3. UC Managed Services Historic and Forecast Sales By Regions
• 7.4. Professional Services Historic and Forecast Sales By Regions

8. GLOBAL UNIFIED COMMUNICATION AND COLLABORATION (UCC) MARKET ANALYSIS BY THE DEPLOYMENT MODE

• 8.1. Overview By The Deployment Mode
• 8.2. Historical and Forecast Data Analysis By The Deployment Mode
• 8.3. On-Premises Historic and Forecast Sales By Regions
• 8.4. Public Cloud Historic and Forecast Sales By Regions
• 8.5. Hybrid Cloud Historic and Forecast Sales By Regions

9. GLOBAL UNIFIED COMMUNICATION AND COLLABORATION (UCC) MARKET ANALYSIS BY THE ORGANIZATION SIZE

• 9.1. Overview By The Organization Size
• 9.2. Historical and Forecast Data Analysis By The Organization Size
• 9.3. Large Enterprises Historic and Forecast Sales By Regions
• 9.4. Small and Medium- Sized Enterprises (SMEs) Historic and Forecast Sales By Regions

10. GLOBAL UNIFIED COMMUNICATION AND COLLABORATION (UCC) MARKET ANALYSIS BY THE VERTICAL

• 10.1. Overview By The vertical
• 10.2. Historical and Forecast Data Analysis By The vertical
• 10.3. BFSI Historic and Forecast Sales By Regions
• 10.4. IT and Telecom Historic and Forecast Sales By Regions
• 10.5. Retail and Consumer Goods Historic and Forecast Sales By Regions
• 10.6. Healthcare Historic and Forecast Sales By Regions
• 10.7. Public Sector and Utilities Historic and Forecast Sales By Regions
• 10.8. Logistics and Transportation Historic and Forecast Sales By Regions
• 10.9. Travel and Hospitality Historic and Forecast Sales By Regions
• 10.10. Other Verticals (Education, Manufacturing and Media and Entertainment) Historic and Forecast Sales By Regions

11. GLOBAL UNIFIED COMMUNICATION AND COLLABORATION (UCC) MARKET ANALYSIS BY GEOGRAPHY

• 11.1. Regional Outlook
• 11.2. Introduction
• 11.3. North America Sales Analysis
  • 11.3.1 Overview, Historic and Forecast Data Sales Analysis
  • 11.3.2 North America By Segment Sales Analysis
  • 11.3.3 North America By Country Sales Analysis
  • 11.3.4 United States Sales Analysis
  • 11.3.5 Canada Sales Analysis
  • 11.3.6 Mexico Sales Analysis
• 11.4. Europe Sales Analysis
  • 11.4.1 Overview, Historic and Forecast Data Sales Analysis
  • 11.4.2 Europe By Segment Sales Analysis
  • 11.4.3 Europe By Country Sales Analysis
  • 11.4.4 United Kingdom Sales Analysis
  • 11.4.5 France Sales Analysis
  • 11.4.6 Germany Sales Analysis
  • 11.4.7 Italy Sales Analysis
  • 11.4.8 Russia Sales Analysis
  • 11.4.9 Rest Of Europe Sales Analysis
• 11.5. Asia Pacific Sales Analysis
  • 11.5.1 Overview, Historic and Forecast Data Sales Analysis
  • 11.5.2 Asia Pacific By Segment Sales Analysis
  • 11.5.3 Asia Pacific By Country Sales Analysis
  • 11.5.4 China Sales Analysis
  • 11.5.5 India Sales Analysis
  • 11.5.6 Japan Sales Analysis
  • 11.5.7 South Korea Sales Analysis
  • 11.5.8 Australia Sales Analysis
  • 11.5.9 South East Asia Sales Analysis
  • 11.5.10 Rest Of Asia Pacific Sales Analysis
• 11.6. Latin America Sales Analysis
  • 11.6.1 Overview, Historic and Forecast Data Sales Analysis
  • 11.6.2 Latin America By Segment Sales Analysis
  • 11.6.3 Latin America By Country Sales Analysis
  • 11.6.4 Brazil Sales Analysis
  • 11.6.5 Argentina Sales Analysis
  • 11.6.6 Peru Sales Analysis
  • 11.6.7 Chile Sales Analysis
  • 11.6.8 Rest of Latin America Sales Analysis
• 11.7. Middle East & Africa Sales Analysis
  • 11.7.1 Overview, Historic and Forecast Data Sales Analysis
  • 11.7.2 Middle East & Africa By Segment Sales Analysis
  • 11.7.3 Middle East & Africa By Country Sales Analysis
  • 11.7.4 Saudi Arabia Sales Analysis
  • 11.7.5 UAE Sales Analysis
  • 11.7.6 Israel Sales Analysis
  • 11.7.7 South Africa Sales Analysis
  • 11.7.8 Rest Of Middle East And Africa Sales Analysis

12. COMPETITIVE LANDSCAPE OF THE UNIFIED COMMUNICATION AND COLLABORATION (UCC) COMPANIES

• 12.1. Unified Communication And Collaboration (UCC) Market Competition
• 12.2. Partnership/Collaboration/Agreement
• 12.3. Merger And Acquisitions
• 12.4. New Product Launch
• 12.5. Other Developments

13. COMPANY PROFILES OF UNIFIED COMMUNICATION AND COLLABORATION (UCC) INDUSTRY

• 13.1. Top Companies Market Share Analysis
• 13.2. Market Concentration Rate
• 13.3. Zoom (US)
  • 13.3.1 Company Overview
  • 13.3.2 Company Revenue
  • 13.3.3 Products
  • 13.3.4 Recent Developments
• 13.4. Cisco (US)
  • 13.4.1 Company Overview
  • 13.4.2 Company Revenue
  • 13.4.3 Products
  • 13.4.4 Recent Developments
• 13.5. Microsoft (US)
  • 13.5.1 Company Overview
  • 13.5.2 Company Revenue
  • 13.5.3 Products
  • 13.5.4 Recent Developments
• 13.6. Avaya Inc. (US)
  • 13.6.1 Company Overview
  • 13.6.2 Company Revenue
  • 13.6.3 Products
  • 13.6.4 Recent Developments
• 13.7. Fuze (US)
  • 13.7.1 Company Overview
  • 13.7.2 Company Revenue
  • 13.7.3 Products
  • 13.7.4 Recent Developments
• 13.8. Google (US)
  • 13.8.1 Company Overview
  • 13.8.2 Company Revenue
  • 13.8.3 Products
  • 13.8.4 Recent Developments
• 13.9. Goto (US)
  • 13.9.1 Company Overview
  • 13.9.2 Company Revenue
  • 13.9.3 Products
  • 13.9.4 Recent Developments
• 13.10. RingCentral (US)
  • 13.10.1 Company Overview
  • 13.10.2 Company Revenue
  • 13.10.3 Products
  • 13.10.4 Recent Developments
• 13.11. Verizon (US)
  • 13.11.1 Company Overview
  • 13.11.2 Company Revenue
  • 13.11.3 Products
  • 13.11.4 Recent Developments
• 13.12. BT (UK)
  • 13.12.1 Company Overview
  • 13.12.2 Company Revenue
  • 13.12.3 Products
  • 13.12.4 Recent Developments
• 13.13. Dialpad (US)
  • 13.13.1 Company Overview
  • 13.13.2 Company Revenue
  • 13.13.3 Products
  • 13.13.4 Recent Developments
• 13.14. Orange S.A. (France)
  • 13.14.1 Company Overview
  • 13.14.2 Company Revenue
  • 13.14.3 Products
  • 13.14.4 Recent Developments
• 13.15. StarBlue (Ireland)
  • 13.15.1 Company Overview
  • 13.15.2 Company Revenue
  • 13.15.3 Products
  • 13.15.4 Recent Developments
• 13.16. Windstream Holdings (US)
  • 13.16.1 Company Overview
  • 13.16.2 Company Revenue
  • 13.16.3 Products
  • 13.16.4 Recent Developments
• 13.17. Revation Systems (US)
  • 13.17.1 Company Overview
  • 13.17.2 Company Revenue
  • 13.17.3 Products
  • 13.17.4 Recent Developments
• 13.18. 8X8 Inc. (US)
  • 13.18.1 Company Overview
  • 13.18.2 Company Revenue
  • 13.18.3 Products
  • 13.18.4 Recent Developments
• 13.19. Vonage Holdings (US)
  • 13.19.1 Company Overview
  • 13.19.2 Company Revenue
  • 13.19.3 Products
  • 13.19.4 Recent Developments

Note - In company profiling, financial details and recent developments are subject to availability or might not be covered in the case of private companies