기업용 소셜 네트워크 및 온라인 커뮤니티 시장 : 기업 종류별, 업종별, 지역별

Enterprise Social Networks And Online Communities Market is estimated to be valued at USD 14.4 Bn in 2026 and is expected to reach USD 33.3 Bn by 2033, growing at a compound annual growth rate (CAGR) of 9.8% from 2026 to 2033.

Enterprise social networking focuses on the application of social relations or online social communities among individuals who share similar business interests and/or occupational activities. Enterprise social networking is often a service of business social software, which simply is basically social software used within an organization. It may provide tools to coordinate various communication processes within an organization, or it may be used to deliver business or organizational information to external sources using any of a wide range of communication technologies. In most cases, though, enterprise social networking relies on existing technology, either for developing new applications or for providing existing tools that can be extended.

Market Dynamics

Increasing expenditure on social and collaboration software is expected to propel growth of the global enterprise social networks and online communities market during the forecast period. For instance, according to Gartner's "Forecast Analysis: Social and Collaboration Software in the Workplace, Worldwide," revenues in three software market segments - collaborative work management, enterprise social networks, and employee communication software - are set to reach almost US$ 4.5 billion in 2021, a 17% increase from US$ 3.8 billion in 2020.

Moreover, increasing funding in social and analytics platforms is also expected to aid in growth of the market. For instance, in August 2021, Knoetic, a startup developing a social and analytics platform for enterprise employee management, raised US$ 18 million in funding.

Key features of the study

• This report provides in-depth analysis of the global enterprise social networks and online communities market, and provides market size (USD Bn) and compound annual growth rate (CAGR%) for the forecast period (2026-2033), considering 2025 as the base year
• It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market
• This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, market trends, regional outlook, and competitive strategies adopted by key players
• It profiles key players in the global enterprise social networks and online communities market based on the following parameters - company highlights, products portfolio, key highlights, financial performance, and strategies
• Key companies covered as a part of this study include Microsoft Corporation, Socialtext Inc., Google, Inc., IBM Corporation, Zyncro tech, SL, Cisco Systems, TIBCO Software, VMWare, Inc., Jive Software, and Salesforce.com
• Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics
• The global enterprise social networks and online communities market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts
• Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global enterprise social networks and online communities market

Market Segmentation

• By Enterprise Type
  • Small Enterprise
  • Medium Enterprise
  • Large Enterprise
• By Industry Type
  • Healthcare
  • BFSI
  • IT and Telecom
  • Government
  • Retail and Consumer Goods
  • Others
• By Regional Insights
  • North America
  • U.S.
  • Canada
  • Latin America
  • Brazil
  • Argentina
  • Mexico
  • Rest of Latin America
  • Europe
  • Germany
  • U.K.
  • Spain
  • France
  • Italy
  • Russia
  • Rest of Europe
  • Asia Pacific
  • China
  • India
  • Japan
  • Australia
  • South Korea
  • ASEAN
  • Rest of Asia Pacific
  • Middle East
  • GCC Countries
  • Israel
  • Rest of Middle East
  • Africa
  • South Africa
  • North Africa
  • Central Africa
• Key Players Insights
  • Microsoft Corporation
  • Socialtext Inc.
  • Google, Inc.
  • IBM Corporation
  • Zyncro tech
  • SL
  • Cisco Systems
  • TIBCO Software
  • VMWare, Inc.
  • Jive Software
  • Salesforce.com

Table of Contents

1. Research Objectives and Assumptions

• Research Objectives
• Assumptions
• Abbreviations

2. Market Purview

• Report Description
  • Market Definition and Scope
• Executive Summary
  • Market Snippet, By Enterprise
  • Market Snippet, By Industry
  • Market Snippet, By Region
• Coherent Opportunity Map (COM)

3. Market Dynamics, Regulations, and Trends Analysis

• Market Dynamics
  • Drivers
  • Restraints
  • Market Opportunities
• Regulatory Scenario
• Industry Trend
• Merger and Acquisitions
• New system Launch/Approvals

4. Global Enterprise Social Networks and Online Communities Market, By Enterprise, 2026-2033 (USD Bn)

• Introduction
  • Market Share Analysis, 2025, 2028, and 2033 (%)
  • Segment Trends
• Small Enterprise
  • Introduction
  • Market Size and Forecast, 2021-2033, (USD Bn)
• Medium Enterprise
  • Introduction
  • Market Size and Forecast, 2021-2033, (USD Bn)
• Large Enterprise
  • Introduction
  • Market Size and Forecast, 2021-2033, (USD Bn)

5. Global Enterprise Social Networks and Online Communities Market, By Industry, 2026-2033 (USD Bn)

• Introduction
  • Market Share Analysis, 2025, 2028, and 2033 (%)
  • Segment Trends
• Healthcare
  • Introduction
  • Market Size and Forecast, 2021-2033, (USD Bn)
• BFSI
  • Introduction
  • Market Size and Forecast, 2021-2033, (USD Bn)
• IT & Telecom
  • Introduction
  • Market Size and Forecast, 2021-2033, (USD Bn)
• Government
  • Introduction
  • Market Size and Forecast, 2021-2033, (USD Bn)
• Retail and Consumer Goods
  • Introduction
  • Market Size and Forecast, 2021-2033, (USD Bn)
• Others
  • Introduction
  • Market Size and Forecast, 2021-2033, (USD Bn)

6. Global Enterprise Social Networks and Online Communities Market, By Region, 2026-2033 (USD Bn)

• Introduction
  • Market Share Analysis, By Region, 2025, 2028, and 2033 (%)
• North America
  • Regional Trends
  • Market Size and Forecast, By Enterprise, 2021-2033 (USD Bn)
  • Market Size and Forecast, By Industry, 2021-2033 (USD Bn)
  • Market Share Analysis, By Country, 2025, 2028, and 2033 (%)
    • U.S.
    • Canada
    • Western Europe
  • Regional Trends
  • Market Size and Forecast, By Enterprise, 2021-2033 (USD Bn)
  • Market Size and Forecast, By Industry, 2021-2033 (USD Bn)
  • Market Share Analysis, By Country, 2025, 2028, and 2033 (%)
    • U.K.
    • Germany
    • Italy
    • France
    • Rest of Europe
    • Eastern Europe
  • Regional Trends
  • Market Size and Forecast, By Enterprise, 2021-2033 (USD Bn)
  • Market Size and Forecast, By Industry, 2021-2033 (USD Bn)
  • Market Share Analysis, By Country, 2025, 2028, and 2033 (%)
    • Poland
    • Russia
    • Rest of Eastern Europe
• Asia Pacific
  • Regional Trends
  • Market Size and Forecast, By Enterprise, 2021-2033 (USD Bn)
  • Market Size and Forecast, By Industry, 2021-2033 (USD Bn)
  • Market Share Analysis, By Country, 2025, 2028, and 2033 (%)
    • China
    • India
    • Japan
    • ASEAN
    • Australia
    • South Korea
    • Rest of Asia Pacific
• Latin America
  • Regional Trends
  • Market Size and Forecast, By Enterprise, 2021-2033 (USD Bn)
  • Market Size and Forecast, By Industry, 2021-2033 (USD Bn)
  • Market Share Analysis, By Country, 2025, 2028, and 2033 (%)
    • Brazil
    • Argentina
    • Mexico
    • Rest of Latin America
• Middle East and Africa
  • Regional Trends
  • Market Size and Forecast, By Enterprise, 2021-2033 (USD Bn)
  • Market Size and Forecast, By Industry, 2021-2033 (USD Bn)
  • Market Share Analysis, By Country, 2025, 2028, and 2033 (%)
    • GCC Countries
    • South Africa
    • Rest of the Middle East and Africa

7. Competitive Landscape

• Company Profiles
  • Microsoft Corporation
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
  • Socialtext Inc.
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
  • Google, Inc.
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
  • IBM Corporation
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
  • Zyncro tech
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
  • SL
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
  • Cisco Systems
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
  • TIBCO Software
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
  • VMWare, Inc.
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
  • Jive Software
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
  • Salesforce.com
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates

8. Section

• References
• Research Methodology
• About us and Sales Contact