DaaS(Delivery as a Service) 시장 규모 : 딜리버리 유형별, 서비스 유형별, 딜리버리 모델별, 최종사용자별, 업종별, 성장 전망, 지역별, 전망과 예측(2024-2032년)

Delivery-as-a-Service (DaaS) Market size is poised to record over 18.5% CAGR from 2024-2032, driven by the increasing integration of AI, IoT, and blockchain to enhance services. These technologies offer efficient delivery tracking, route optimization, and fleet management for effective service delivery and customer satisfaction. With the rising importance of sustainability by DaaS providers, the adoption of greener and eco-friendly solutions, including the use of EVs, reusable packaging, and the reduction of single-use plastics is intensifying. Growing partnerships and collaborations with e-commerce companies and food delivery services as well as hefty investments for enabling DaaS providers to expand their additional services will contribute to the market growth. For instance, in January 2023, Walmart boosted an investment in its GoLocal DaaS platform in a bid to offer frictionless local pickup as well as delivery service.

The DaaS industry is segmented into delivery type, delivery model, service type, end-user, industry vertical, and region.

In terms of delivery model, the market share from the business-to-business (B2B) segment may record more than 18.5% growth rate from 2024 to 2032. B2B companies are increasingly deploying DaaS solutions for optimizing their supply chain operations, streamlining logistics processes, and reducing transportation costs. The growing focus on lean inventory management as well as just-in-time (JIT) delivery practices and the surging requirement for reliable and efficient delivery services to meet the production schedules will boost the segment expansion.

Based on industry vertical, the delivery-as-a-service industry value from the healthcare segment is expected to expand at robust pace from 2024-2032. Healthcare organizations are embracing secure DaaS solutions to enhance data security while allowing professionals to access patient data and applications remotely without compromising sensitive information. With the escalating volume of healthcare data collected and shared digitally, there is also an increasing emphasis on patient data privacy and security. The scalable nature of DaaS solutions also enables the healthcare sector to easily adjust computing resources for ensuring optimal performance during peak times.

Regionally, the Asia Pacific DaaS market size is projected to witness over 20.3% CAGR through 2032 led by the evolving workforce dynamics like the rise of remote work and distributed teams. As per a survey conducted by HR solutions firm Aon, 9% of corporate India was still working fully remotely as of August 2022. The increasing adoption of online shopping and changing consumer preferences is driving the demand for efficient and reliable delivery services. With the increasing concerns of data security and compliance, organizations in the region are also placing greater emphasis on adopting DaaS solutions to offer robust security measures and compliance capabilities.

Table of Contents

Chapter 1 Methodology & Scope

• 1.1 Market scope & definition
• 1.2 Base estimates & calculations
• 1.3 Forecast calculation
• 1.4 Data sources
  • 1.4.1 Primary
  • 1.4.2 Secondary
    • 1.4.2.1 Paid sources
    • 1.4.2.2 Public sources

Chapter 2 Executive Summary

• 2.1 Industry 360 degree synopsis, 2018 - 2032

Chapter 3 Industry Insights

• 3.1 Industry ecosystem analysis
• 3.2 Vendor matrix
• 3.3 Profit margin analysis
• 3.4 Technology & innovation landscape
• 3.5 Patent analysis
• 3.6 Key news and initiatives
• 3.7 Regulatory landscape
• 3.8 Impact forces
  • 3.8.1 Growth drivers
    • 3.8.1.1 Rising e-commerce demand
    • 3.8.1.2 Growing urbanization rates
    • 3.8.1.3 Surging adoption of delivery technology
    • 3.8.1.4 Heightened reliance on the gig economy
    • 3.8.1.5 Increasing demand for contactless delivery options
  • 3.8.2 Industry pitfalls & challenges
    • 3.8.2.1 High operational costs
    • 3.8.2.2 Customer service and experience challenges
• 3.9 Growth potential analysis
• 3.10 Porter's analysis
  • 3.10.1 Supplier power
  • 3.10.2 Buyer power
  • 3.10.3 Threat of new entrants
  • 3.10.4 Threat of substitutes
  • 3.10.5 Industry rivalry
• 3.11 PESTEL analysis

Chapter 4 Competitive Landscape, 2023

• 4.1 Introduction
• 4.2 Company market share analysis
• 4.3 Competitive positioning matrix
• 4.4 Strategic outlook matrix

Chapter 5 Market Estimates & Forecast, By Delivery Type, 2018 - 2032 (USD Billion)

• 5.1 Key trends
• 5.2 On-demand delivery
• 5.3 Point-to-point delivery
• 5.4 Multi-stop delivery

Chapter 6 Market Estimates & Forecast, By Service Type, 2018 - 2032 (USD Billion)

• 6.1 Key trends
• 6.2 Temperature-controlled
• 6.3 Real-time tracking
• 6.4 Signature confirmation
• 6.5 Contactless delivery
• 6.6 Express delivery
• 6.7 Insurance
• 6.8 Returns & exchanges

Chapter 7 Market Estimates & Forecast, By Delivery Model, 2018 - 2032 (USD Billion)

• 7.1 Key trends
• 7.2 Business-to-business (B2B)
• 7.3 Business-to-consumer (B2C)
• 7.4 Consumer-to-consumer (C2C)

Chapter 8 Market Estimates & Forecast, By End User, 2018 - 2032 (USD Billion)

• 8.1 Key trends
• 8.2 E-commerce retailers
• 8.3 Third-party Logistics (3PL) providers
• 8.4 Local delivery fleets
• 8.5 Shipping partners
• 8.6 Restaurants and food delivery services
• 8.7 Manufacturers and distributors
• 8.8 Individual consumers
• 8.9 Others

Chapter 9 Market Estimates & Forecast, By Industry Vertical, 2018 - 2032 (USD Billion)

• 9.1 Key trends
• 9.2 E-commerce & retail
• 9.3 Healthcare
• 9.4 Automotive
• 9.5 Consumer goods
• 9.6 Food and beverage
• 9.7 Manufacturing
• 9.8 Pharmaceuticals
• 9.9 Others

Chapter 10 Market Estimates & Forecast, By Region, 2018 - 2032 (USD Billion)

• 10.1 Key trends
• 10.2 North America
  • 10.2.1 U.S.
  • 10.2.2 Canada
• 10.3 Europe
  • 10.3.1 UK
  • 10.3.2 Germany
  • 10.3.3 France
  • 10.3.4 Italy
  • 10.3.5 Spain
  • 10.3.6 Russia
  • 10.3.7 Rest of Europe
• 10.4 Asia Pacific
  • 10.4.1 China
  • 10.4.2 India
  • 10.4.3 Japan
  • 10.4.4 South Korea
  • 10.4.5 ANZ
  • 10.4.6 Rest of Asia Pacific
• 10.5 Latin America
  • 10.5.1 Brazil
  • 10.5.2 Mexico
  • 10.5.3 Rest of Latin America
• 10.6 MEA
  • 10.6.1 UAE
  • 10.6.2 South Africa
  • 10.6.3 Saudi Arabia
  • 10.6.4 Rest of MEA

Chapter 11 Company Profiles

• 11.1 Amazon Inc.
• 11.2 Deliveroo Holdings plc
• 11.3 DoorDash Inc.
• 11.4 Glovoapp23 SL
• 11.5 GoPuff Inc.
• 11.6 Grubhub Inc.
• 11.7 Instacart Inc.
• 11.8 Just Eat Takeaway.com N.V.
• 11.9 Postmates Inc.
• 11.10 Rappi, Inc.
• 11.11 Shipt, Inc.
• 11.12 SkipTheDishes (Owned by Just Eat Takeaway.com)
• 11.13 Swiggy (Bundl Technologies Pvt. Ltd.)
• 11.14 Uber Technologies Inc. (Uber Eats)
• 11.15 Zomato Media Pvt. Ltd.