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세계의 아웃바운드 텔레마케팅 시장

Outbound Telemarketing
발행일: | 리서치사: Global Industry Analysts, Inc. | 페이지 정보: 영문 246 Pages | 배송안내 : 1-2일 (영업일 기준)

    
    
    



※ 본 상품은 영문 자료로 한글과 영문 목차에 불일치하는 내용이 있을 경우 영문을 우선합니다. 정확한 검토를 위해 영문 목차를 참고해주시기 바랍니다.

아웃바운드 텔레마케팅 세계 시장은 2030년까지 155억 달러에 달할 것으로 전망

2023년 123억 달러로 추정되는 아웃바운드 텔레마케팅 세계 시장은 2023년부터 2030년까지 연평균 3.4% 성장하여 2030년에는 155억 달러에 이를 것으로 예상됩니다. 본 보고서에서 분석한 부문 중 하나인 B2C 텔레마케팅은 CAGR 2.8%를 기록하여 분석 기간 종료 시점에 92억 달러에 도달할 것으로 예상되며, B2B 텔레마케팅 분야의 성장률은 분석 기간 동안 CAGR 4.3%로 추정됩니다.

미국 시장은 33억 달러, 중국은 CAGR 3.1%로 성장 전망

미국 아웃바운드 텔레마케팅 시장 규모는 2023년 33억 달러로 추정됩니다. 세계 2위의 경제 대국인 중국은 2030년까지 25억 달러 규모에 도달할 것으로 예상되며, 2023-2030년의 분석 기간 동안 3.1%의 연평균 복합 성장률(CAGR)을 나타낼 것으로 예상됩니다. 다른 주목할 만한 지역 시장으로는 일본과 캐나다가 있으며, 분석 기간 동안 각각 3.1%와 2.8%의 연평균 복합 성장률(CAGR)을 나타낼 것으로 예상됩니다. 유럽에서는 독일이 3.5%의 연평균 복합 성장률(CAGR)로 성장할 것으로 예상됩니다.

세계 아웃바운드 텔레마케팅 시장 - 주요 동향 및 촉진요인 요약

아웃바운드 텔레마케팅이란 무엇이며, 비즈니스 성장에 어떻게 기여하는가?

아웃바운드 텔레마케팅은 전화를 통해 잠재 고객 및 기존 고객과 직접 소통하는 것으로, 영업 담당자나 대리점이 제품 및 서비스 판매 촉진, 고객 피드백 수집 등을 위해 전화를 통해 직접 소통하는 것입니다. 리드 생성, 고객 확보, 상향 판매, 교차 판매 및 고객 유지를 위해 널리 사용되는 마케팅 전략입니다. 아웃바운드 텔레마케팅을 통해 기업은 고객과 직접 소통하고 개인화된 상호 작용을 창출하며 고객 문의에 실시간으로 대응할 수 있습니다. 디지털 마케팅의 등장으로 기업이 소비자에게 접근하는 방식이 크게 변화했지만, 아웃바운드 텔레마케팅은 금융, 통신, 보험, 소매업 등 개인화 및 관계 형성이 판매 촉진에 필수적인 산업에서 여전히 중요한 도구로 활용되고 있습니다. 기술의 발전으로 아웃바운드 텔레마케팅은 고객관계관리(CRM) 시스템과 원활하게 통합되어 타겟팅의 정확성을 높이고, 보다 효율적이고 데이터에 기반한 캠페인이 가능해졌습니다.

기술 혁신은 아웃바운드 텔레마케팅을 어떻게 변화시키고 있는가?

아웃바운드 텔레마케팅 업계는 인공지능(AI), 머신러닝, 자동화 등의 기술 발전으로 변화하고 있으며, AI 기반 툴은 콜 타겟팅에 혁명을 일으켰고, 기업은 대규모 데이터 세트를 분석하여 더 높은 정확도로 양질의 리드를 식별할 수 있게 되었습니다. 할 수 있습니다. 예를 들어, 예측 다이얼링 시스템은 통화 타이밍을 최적화하고 통화량을 자동으로 조정하여 상담원이 항상 잠재 고객에게 대응할 수 있도록 하여 생산성을 향상시킬 수 있습니다. 또한 AI 기반 음성 비서 및 챗봇은 첫 번째 고객 응대, 리드 선별 및 간단한 거래 처리에 활용되어 인간 상담원이 더 복잡한 업무에 집중할 수 있도록 돕습니다. 고급 분석 플랫폼 및 CRM 시스템과의 통합을 통해 기업은 고객 행동을 추적하고, 캠페인 성과를 실시간으로 모니터링하고, 전략을 지속적으로 개선할 수 있습니다. 또한, 음성 인식 및 자연어 처리의 혁신으로 아웃바운드 텔레마케팅 캠페인은 고객 문의를 효율적으로 처리하고 개인화된 상호 작용을 제공할 수 있는 능력을 향상시키고 있습니다. 이러한 기술 발전은 아웃바운드 텔레마케팅을 보다 효율적이고, 타겟팅이 명확하며, 확장성이 높은 마케팅으로 발전시키고 있습니다.

아웃바운드 텔레마케팅이 가장 많이 사용되는 곳은?

아웃바운드 텔레마케팅은 금융, 통신, 보험, 소매 등 다양한 산업에서 널리 사용되고 있습니다. 금융업계에서 아웃바운드 텔레마케팅은 새로운 신용카드, 대출, 은행 서비스를 홍보하고 기존 고객을 대상으로 교차판매를 하는 데 자주 사용됩니다. 통신사에서는 모바일 요금제, 인터넷 서비스, 기존 패키지의 업그레이드를 홍보하기 위해 아웃바운드 텔레마케팅이 자주 사용됩니다. 보험업계는 리드 생성, 계약 갱신, 추가 보상 옵션의 업셀링에 아웃바운드 텔레마케팅을 많이 활용합니다. 또한, 소매 업계에서는 텔레마케팅을 통해 충성도가 높은 고객에게 접근하여 한정 상품 제공, 신제품 홍보, 고객 만족도 피드백을 수집하는 등 다양한 용도로 활용하고 있습니다. 또한, 비영리 단체와 정치 캠페인은 기부금을 모금하고 지지자들과 소통하기 위해 아웃바운드 텔레마케팅을 활용하고 있습니다. 또한, 클라우드 기반 텔레마케팅 플랫폼의 등장으로 중소기업들도 대규모 사내 팀 없이도 아웃바운드 텔레마케팅을 도입하여 리드를 창출하고 고객과의 관계를 구축할 수 있게 되었습니다.

아웃바운드 텔레마케팅 시장의 성장 원동력은?

아웃바운드 텔레마케팅 시장의 성장은 자동화 기술의 발전, 데이터 기반 마케팅의 부상, 개인화된 고객 대응에 대한 수요 증가 등 여러 가지 요인에 의해 주도되고 있습니다. 주요 촉진요인 중 하나는 고객의 행동과 선호도를 분석하여 타겟팅의 정확도를 높이고 리드 생성을 개선하는 AI 및 머신러닝 툴의 사용이 확대되고 있다는 점입니다. 아웃바운드 텔레마케팅을 CRM 시스템 및 고급 분석 플랫폼과 통합함으로써 기업이 실시간으로 캠페인을 추적하고 최적화하여 더 높은 전환율을 확보할 수 있게 된 것도 성장의 원동력이 되고 있습니다. 개인화된 고객 경험에 대한 수요도 큰 원동력이 되고 있으며, 텔레마케팅을 통해 기업은 고객과 직접 소통할 수 있기 때문에 더욱 견고한 관계를 구축하고 브랜드 충성도를 높일 수 있습니다. 또한, 유연성과 확장성을 제공하는 클라우드 기반 텔레마케팅 솔루션의 도입이 확대되면서 중소기업을 포함한 더 많은 기업들이 아웃바운드 텔레마케팅을 쉽게 이용할 수 있게 되었습니다. 또한, 금융, 보험, 통신 등 고객과의 직접적인 소통이 중요한 산업에서 텔레마케팅의 중요성이 지속적으로 증가하고 있어 시장 수요는 더욱 커지고 있습니다.

조사 대상 기업 예시(총 46건)

  • Alorica, Inc.
  • Arvato
  • Atento S.A.
  • Concentrix Corporation
  • Convergys Corporation
  • MarketMakers
  • MarketOne International
  • OnBrand24
  • Teleperformance SE
  • TeleTech Holdings, Inc.

목차

제1장 조사 방법

제2장 주요 요약

  • 시장 개요
  • 주요 기업
  • 시장 동향과 촉진요인
  • 세계 시장 전망

제3장 시장 분석

  • 미국
  • 캐나다
  • 일본
  • 중국
  • 유럽
  • 프랑스
  • 독일
  • 이탈리아
  • 영국
  • 기타 유럽
  • 아시아태평양
  • 기타 지역

제4장 경쟁

LSH 24.10.08

Global Outbound Telemarketing Market to Reach US$15.5 Billion by 2030

The global market for Outbound Telemarketing estimated at US$12.3 Billion in the year 2023, is expected to reach US$15.5 Billion by 2030, growing at a CAGR of 3.4% over the analysis period 2023-2030. B2C Telemarketing, one of the segments analyzed in the report, is expected to record a 2.8% CAGR and reach US$9.2 Billion by the end of the analysis period. Growth in the B2B Telemarketing segment is estimated at 4.3% CAGR over the analysis period.

The U.S. Market is Estimated at US$3.3 Billion While China is Forecast to Grow at 3.1% CAGR

The Outbound Telemarketing market in the U.S. is estimated at US$3.3 Billion in the year 2023. China, the world's second largest economy, is forecast to reach a projected market size of US$2.5 Billion by the year 2030 trailing a CAGR of 3.1% over the analysis period 2023-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 3.1% and 2.8% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 3.5% CAGR.

Global Outbound Telemarketing Market – Key Trends & Drivers Summarized

What Is Outbound Telemarketing, and How Does It Contribute to Business Growth?

Outbound telemarketing involves direct communication with potential or existing customers through phone calls, where sales representatives or agents reach out to promote products, services, or gather customer feedback. It is a widely used marketing strategy for lead generation, customer acquisition, upselling, cross-selling, and even customer retention. Outbound telemarketing allows companies to engage directly with customers, create personalized interactions, and respond to customer queries in real-time. While the rise of digital marketing has transformed the way companies reach consumers, outbound telemarketing remains a key tool in industries like finance, telecommunications, insurance, and retail, where personalized outreach and relationship-building are essential for driving sales. With advances in technology, outbound telemarketing now integrates seamlessly with customer relationship management (CRM) systems, enhancing targeting accuracy and making campaigns more efficient and data-driven.

How Are Technological Innovations Transforming Outbound Telemarketing?

The outbound telemarketing industry is undergoing a transformation driven by technological advancements such as artificial intelligence (AI), machine learning, and automation. AI-powered tools are revolutionizing call targeting, enabling companies to analyze large datasets and identify high-quality leads with greater accuracy. Predictive dialing systems, for example, optimize call timing and automatically adjust call volumes to ensure agents are always engaged with prospects, improving productivity. Additionally, AI-driven voice assistants and chatbots are being used to handle initial customer interactions, qualify leads, and even complete simple transactions, freeing human agents to focus on more complex tasks. Integration with advanced analytics platforms and CRM systems allows companies to track customer behavior, monitor campaign performance in real time, and continuously refine their strategies. Moreover, innovations in voice recognition and natural language processing are enhancing the ability of outbound telemarketing campaigns to handle customer queries efficiently and offer personalized interactions. These technological advancements are making outbound telemarketing more efficient, targeted, and scalable.

Where Is Outbound Telemarketing Most Widely Used?

Outbound telemarketing is widely used across several industries, with some of the most prominent being finance, telecommunications, insurance, and retail. In the financial sector, outbound telemarketing is commonly used to promote new credit cards, loans, and banking services, as well as for cross-selling products to existing customers. Telecommunications companies frequently use outbound telemarketing to promote mobile plans, internet services, and upgrades to existing packages. The insurance industry relies heavily on outbound telemarketing for lead generation, policy renewals, and upselling of additional coverage options. Retailers also use telemarketing to reach out to loyal customers, offering exclusive deals, promoting new products, and gathering feedback on customer satisfaction. Additionally, non-profit organizations and political campaigns use outbound telemarketing to solicit donations and engage with supporters. With the increasing availability of cloud-based telemarketing platforms, small and medium-sized businesses are also adopting outbound telemarketing to generate leads and build customer relationships without the need for large in-house teams.

What Is Driving the Growth of the Outbound Telemarketing Market?

The growth in the outbound telemarketing market is driven by several factors, including advancements in automation technology, the rise of data-driven marketing, and the increasing demand for personalized customer interactions. One of the primary drivers is the growing use of AI and machine learning tools that enhance targeting accuracy and improve lead generation by analyzing customer behavior and preferences. The integration of outbound telemarketing with CRM systems and advanced analytics platforms is also fueling growth, as companies can now track and optimize their campaigns in real time, ensuring higher conversion rates. The demand for personalized customer experiences is another significant driver, as telemarketing allows businesses to engage directly with customers, building stronger relationships and increasing brand loyalty. Additionally, the expanding adoption of cloud-based telemarketing solutions, which offer flexibility and scalability, is making outbound telemarketing accessible to a wider range of businesses, including small and medium enterprises. The continued importance of telemarketing in industries like finance, insurance, and telecommunications, where direct engagement with customers remains critical, is further boosting market demand.

Select Competitors (Total 46 Featured) -

  • Alorica, Inc.
  • Arvato
  • Atento S.A.
  • Concentrix Corporation
  • Convergys Corporation
  • MarketMakers
  • MarketOne International
  • OnBrand24
  • Teleperformance SE
  • TeleTech Holdings, Inc.

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Influencer Market Insights
    • World Market Trajectories
    • Outbound Telemarketing - Global Key Competitors Percentage Market Share in 2024 (E)
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2024 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
    • Rising Focus on Direct Consumer Engagement Drives Growth in Outbound Telemarketing Market
    • Increasing Adoption of Data-Driven Marketing Solutions Strengthens Business Case for Targeted Telemarketing Campaigns
    • Advancements in Predictive Dialer Technology Propel Innovation in Outbound Telemarketing Efficiency
    • Growing Use of Artificial Intelligence (AI) in Lead Scoring Expands Addressable Market for Telemarketing Solutions
    • Surge in Demand for Customer Retention Strategies Fuels Growth in Outbound Telemarketing for Upselling and Cross-Selling
    • Increasing Focus on Personalization and Customer Experience Drives Adoption of Outbound Telemarketing for Customized Offers
    • Rising Adoption of Cloud-Based Contact Centers Strengthens Market for Scalable Telemarketing Solutions
    • Advancements in CRM Integration with Telemarketing Platforms Propel Growth in Personalized Outreach Solutions
    • Technological Advancements in Voice Recognition and Natural Language Processing Propel Growth in AI-Powered Telemarketing
    • Surge in Demand for Multichannel Marketing Campaigns Expands Market for Telemarketing in Omnichannel Strategies
    • Growing Use of Telemarketing for B2B Lead Generation Strengthens Demand in Business Services Industry
    • Increasing Application of Outbound Telemarketing in Debt Collection and Financial Services Expands Market
    • Rising Focus on Customer Feedback Collection Drives Growth in Outbound Telemarketing for Market Research
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Outbound Telemarketing Market Analysis of Annual Sales in US$ Million for Years 2014 through 2030
    • TABLE 2: World Recent Past, Current & Future Analysis for Outbound Telemarketing by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 3: World Historic Review for Outbound Telemarketing by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 4: World 16-Year Perspective for Outbound Telemarketing by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2014, 2024 & 2030
    • TABLE 5: World Recent Past, Current & Future Analysis for B2C by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 6: World Historic Review for B2C by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 7: World 16-Year Perspective for B2C by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 8: World Recent Past, Current & Future Analysis for B2B by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 9: World Historic Review for B2B by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 10: World 16-Year Perspective for B2B by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 11: World Recent Past, Current & Future Analysis for IT & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 12: World Historic Review for IT & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 13: World 16-Year Perspective for IT & Telecom by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 14: World Recent Past, Current & Future Analysis for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 15: World Historic Review for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 16: World 16-Year Perspective for BFSI by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 17: World Recent Past, Current & Future Analysis for Retail & Consumer Goods by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 18: World Historic Review for Retail & Consumer Goods by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 19: World 16-Year Perspective for Retail & Consumer Goods by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 20: World Recent Past, Current & Future Analysis for Government by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 21: World Historic Review for Government by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 22: World 16-Year Perspective for Government by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 23: World Recent Past, Current & Future Analysis for Others End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 24: World Historic Review for Others End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 25: World 16-Year Perspective for Others End-Uses by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • Outbound Telemarketing Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2024 (E)
    • TABLE 26: USA Recent Past, Current & Future Analysis for Outbound Telemarketing by Segment - B2C and B2B - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 27: USA Historic Review for Outbound Telemarketing by Segment - B2C and B2B Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 28: USA 16-Year Perspective for Outbound Telemarketing by Segment - Percentage Breakdown of Value Sales for B2C and B2B for the Years 2014, 2024 & 2030
    • TABLE 29: USA Recent Past, Current & Future Analysis for Outbound Telemarketing by End-Use - IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 30: USA Historic Review for Outbound Telemarketing by End-Use - IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 31: USA 16-Year Perspective for Outbound Telemarketing by End-Use - Percentage Breakdown of Value Sales for IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses for the Years 2014, 2024 & 2030
  • CANADA
    • TABLE 32: Canada Recent Past, Current & Future Analysis for Outbound Telemarketing by Segment - B2C and B2B - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 33: Canada Historic Review for Outbound Telemarketing by Segment - B2C and B2B Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 34: Canada 16-Year Perspective for Outbound Telemarketing by Segment - Percentage Breakdown of Value Sales for B2C and B2B for the Years 2014, 2024 & 2030
    • TABLE 35: Canada Recent Past, Current & Future Analysis for Outbound Telemarketing by End-Use - IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 36: Canada Historic Review for Outbound Telemarketing by End-Use - IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 37: Canada 16-Year Perspective for Outbound Telemarketing by End-Use - Percentage Breakdown of Value Sales for IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses for the Years 2014, 2024 & 2030
  • JAPAN
    • Outbound Telemarketing Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2024 (E)
    • TABLE 38: Japan Recent Past, Current & Future Analysis for Outbound Telemarketing by Segment - B2C and B2B - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 39: Japan Historic Review for Outbound Telemarketing by Segment - B2C and B2B Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 40: Japan 16-Year Perspective for Outbound Telemarketing by Segment - Percentage Breakdown of Value Sales for B2C and B2B for the Years 2014, 2024 & 2030
    • TABLE 41: Japan Recent Past, Current & Future Analysis for Outbound Telemarketing by End-Use - IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 42: Japan Historic Review for Outbound Telemarketing by End-Use - IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 43: Japan 16-Year Perspective for Outbound Telemarketing by End-Use - Percentage Breakdown of Value Sales for IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses for the Years 2014, 2024 & 2030
  • CHINA
    • Outbound Telemarketing Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2024 (E)
    • TABLE 44: China Recent Past, Current & Future Analysis for Outbound Telemarketing by Segment - B2C and B2B - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 45: China Historic Review for Outbound Telemarketing by Segment - B2C and B2B Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 46: China 16-Year Perspective for Outbound Telemarketing by Segment - Percentage Breakdown of Value Sales for B2C and B2B for the Years 2014, 2024 & 2030
    • TABLE 47: China Recent Past, Current & Future Analysis for Outbound Telemarketing by End-Use - IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 48: China Historic Review for Outbound Telemarketing by End-Use - IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 49: China 16-Year Perspective for Outbound Telemarketing by End-Use - Percentage Breakdown of Value Sales for IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses for the Years 2014, 2024 & 2030
  • EUROPE
    • Outbound Telemarketing Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2024 (E)
    • TABLE 50: Europe Recent Past, Current & Future Analysis for Outbound Telemarketing by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 51: Europe Historic Review for Outbound Telemarketing by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 52: Europe 16-Year Perspective for Outbound Telemarketing by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2014, 2024 & 2030
    • TABLE 53: Europe Recent Past, Current & Future Analysis for Outbound Telemarketing by Segment - B2C and B2B - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 54: Europe Historic Review for Outbound Telemarketing by Segment - B2C and B2B Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 55: Europe 16-Year Perspective for Outbound Telemarketing by Segment - Percentage Breakdown of Value Sales for B2C and B2B for the Years 2014, 2024 & 2030
    • TABLE 56: Europe Recent Past, Current & Future Analysis for Outbound Telemarketing by End-Use - IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 57: Europe Historic Review for Outbound Telemarketing by End-Use - IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 58: Europe 16-Year Perspective for Outbound Telemarketing by End-Use - Percentage Breakdown of Value Sales for IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses for the Years 2014, 2024 & 2030
  • FRANCE
    • Outbound Telemarketing Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2024 (E)
    • TABLE 59: France Recent Past, Current & Future Analysis for Outbound Telemarketing by Segment - B2C and B2B - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 60: France Historic Review for Outbound Telemarketing by Segment - B2C and B2B Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 61: France 16-Year Perspective for Outbound Telemarketing by Segment - Percentage Breakdown of Value Sales for B2C and B2B for the Years 2014, 2024 & 2030
    • TABLE 62: France Recent Past, Current & Future Analysis for Outbound Telemarketing by End-Use - IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 63: France Historic Review for Outbound Telemarketing by End-Use - IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 64: France 16-Year Perspective for Outbound Telemarketing by End-Use - Percentage Breakdown of Value Sales for IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses for the Years 2014, 2024 & 2030
  • GERMANY
    • Outbound Telemarketing Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2024 (E)
    • TABLE 65: Germany Recent Past, Current & Future Analysis for Outbound Telemarketing by Segment - B2C and B2B - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 66: Germany Historic Review for Outbound Telemarketing by Segment - B2C and B2B Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 67: Germany 16-Year Perspective for Outbound Telemarketing by Segment - Percentage Breakdown of Value Sales for B2C and B2B for the Years 2014, 2024 & 2030
    • TABLE 68: Germany Recent Past, Current & Future Analysis for Outbound Telemarketing by End-Use - IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 69: Germany Historic Review for Outbound Telemarketing by End-Use - IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 70: Germany 16-Year Perspective for Outbound Telemarketing by End-Use - Percentage Breakdown of Value Sales for IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses for the Years 2014, 2024 & 2030
  • ITALY
    • TABLE 71: Italy Recent Past, Current & Future Analysis for Outbound Telemarketing by Segment - B2C and B2B - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 72: Italy Historic Review for Outbound Telemarketing by Segment - B2C and B2B Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 73: Italy 16-Year Perspective for Outbound Telemarketing by Segment - Percentage Breakdown of Value Sales for B2C and B2B for the Years 2014, 2024 & 2030
    • TABLE 74: Italy Recent Past, Current & Future Analysis for Outbound Telemarketing by End-Use - IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 75: Italy Historic Review for Outbound Telemarketing by End-Use - IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 76: Italy 16-Year Perspective for Outbound Telemarketing by End-Use - Percentage Breakdown of Value Sales for IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses for the Years 2014, 2024 & 2030
  • UNITED KINGDOM
    • Outbound Telemarketing Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2024 (E)
    • TABLE 77: UK Recent Past, Current & Future Analysis for Outbound Telemarketing by Segment - B2C and B2B - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 78: UK Historic Review for Outbound Telemarketing by Segment - B2C and B2B Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 79: UK 16-Year Perspective for Outbound Telemarketing by Segment - Percentage Breakdown of Value Sales for B2C and B2B for the Years 2014, 2024 & 2030
    • TABLE 80: UK Recent Past, Current & Future Analysis for Outbound Telemarketing by End-Use - IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 81: UK Historic Review for Outbound Telemarketing by End-Use - IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 82: UK 16-Year Perspective for Outbound Telemarketing by End-Use - Percentage Breakdown of Value Sales for IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses for the Years 2014, 2024 & 2030
  • REST OF EUROPE
    • TABLE 83: Rest of Europe Recent Past, Current & Future Analysis for Outbound Telemarketing by Segment - B2C and B2B - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 84: Rest of Europe Historic Review for Outbound Telemarketing by Segment - B2C and B2B Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 85: Rest of Europe 16-Year Perspective for Outbound Telemarketing by Segment - Percentage Breakdown of Value Sales for B2C and B2B for the Years 2014, 2024 & 2030
    • TABLE 86: Rest of Europe Recent Past, Current & Future Analysis for Outbound Telemarketing by End-Use - IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 87: Rest of Europe Historic Review for Outbound Telemarketing by End-Use - IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 88: Rest of Europe 16-Year Perspective for Outbound Telemarketing by End-Use - Percentage Breakdown of Value Sales for IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses for the Years 2014, 2024 & 2030
  • ASIA-PACIFIC
    • Outbound Telemarketing Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2024 (E)
    • TABLE 89: Asia-Pacific Recent Past, Current & Future Analysis for Outbound Telemarketing by Segment - B2C and B2B - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 90: Asia-Pacific Historic Review for Outbound Telemarketing by Segment - B2C and B2B Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 91: Asia-Pacific 16-Year Perspective for Outbound Telemarketing by Segment - Percentage Breakdown of Value Sales for B2C and B2B for the Years 2014, 2024 & 2030
    • TABLE 92: Asia-Pacific Recent Past, Current & Future Analysis for Outbound Telemarketing by End-Use - IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 93: Asia-Pacific Historic Review for Outbound Telemarketing by End-Use - IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 94: Asia-Pacific 16-Year Perspective for Outbound Telemarketing by End-Use - Percentage Breakdown of Value Sales for IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses for the Years 2014, 2024 & 2030
  • REST OF WORLD
    • TABLE 95: Rest of World Recent Past, Current & Future Analysis for Outbound Telemarketing by Segment - B2C and B2B - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 96: Rest of World Historic Review for Outbound Telemarketing by Segment - B2C and B2B Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 97: Rest of World 16-Year Perspective for Outbound Telemarketing by Segment - Percentage Breakdown of Value Sales for B2C and B2B for the Years 2014, 2024 & 2030
    • TABLE 98: Rest of World Recent Past, Current & Future Analysis for Outbound Telemarketing by End-Use - IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 99: Rest of World Historic Review for Outbound Telemarketing by End-Use - IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 100: Rest of World 16-Year Perspective for Outbound Telemarketing by End-Use - Percentage Breakdown of Value Sales for IT & Telecom, BFSI, Retail & Consumer Goods, Government and Others End-Uses for the Years 2014, 2024 & 2030

IV. COMPETITION

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