서비스 통합 및 관리 시장 규모, 점유율, 동향 분석 보고서 : 컴포넌트별, 조직 규모별, 업계별, 지역별, 부문별 예측(2024-2030년)

Market Size & Trends

The global service integration and management market size was valued at USD 5.81 billion in 2023 and is projected to grow at a CAGR of 5.2% from 2024 to 2030. This growth is driven by the increasing complexity of IT environments, necessitating efficient management of multiple service providers. Organizations seek enhanced service quality and customer satisfaction, leveraging service integration and management (SIAM) to streamline service delivery. The adoption of multi-supplier ecosystems and the need for cost optimization further boost SIAM's demand, as it helps in better resource utilization and cost-effective service management. Additionally, digital transformation initiatives and stringent regulatory compliance requirements drive the need for robust, integrated service management solutions.

The rise in outsourcing and managed services, along with the proliferation of cloud computing, drives the need for coordinated management through SIAM. The adoption of advanced technologies such as AI, ML, and automation enhances SIAM's capabilities, making it engaging for managing diverse IT environments. As companies prioritize business agility and flexibility, SIAM helps them adapt quickly and manage dynamic IT landscapes effectively. Additionally, organizations are focusing on governance and risk management, with SIAM providing the necessary frameworks for robust oversight and risk mitigation.

The increasing number of strategic partnerships and collaborations among IT service providers necessitates a SIAM approach to manage complex relationships and ensure seamless service delivery. The expansion of digital services and platforms across industries requires integrated service management for consistent and efficient delivery, driving SIAM adoption. Customer-centric service delivery models also require a unified management approach to ensure a seamless customer experience. Furthermore, organizations emphasize service innovation and continuous improvement, with SIAM enabling structured management and continual enhancement of service delivery processes.

Global Service Integration And Management (SIAM) Market Report Segmentation

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2017 to 2030. For this study, Grand View Research has segmented the global service integration and management (SIAM) market report based on component, organization size, vertical, and region.

• Component Outlook (Revenue, USD Billion, 2017 - 2030)
• Solutions
• Business Solutions
• Governance, Risk, & Control
• Contract Management
• Procurement
• Auditing & Invoicing
• Technology Solutions
• Application
• Application Development
• Application Testing
• Application Lifecycle Management
• Infrastructure
• Data Center
• Network
• Security
• Others
• Services
• Organization Size Outlook (Revenue, USD Billion, 2017 - 2030)
• Large Enterprises
• Small & Medium Enterprises
• Vertical Outlook (Revenue, USD Billion, 2017 - 2030)
• BFSI
• IT & Telecommunication
• Retail & Consumer Goods
• Manufacturing
• Energy & Utilities
• Healthcare & Life Sciences
• Others
• Regional Outlook (Revenue, USD Billion, 2017 - 2030)
• North America

U.S.

Canada

Mexico

• Europe

UK

Germany

France

• Asia Pacific

China

India

Japan

Australia

South Korea

• Latin America

Brazil

• MEA

UAE

South Africa

KSA

Table of Contents

Chapter 1. Methodology and Scope

• 1.1. Research Methodology
• 1.2. Research Scope and Assumptions
• 1.3. Information Procurement
  • 1.3.1. Purchased Database
  • 1.3.2. Gvr's Internal Database
  • 1.3.3. Secondary Sources & Third-Party Perspectives
  • 1.3.4. Primary Research
• 1.4. Information Analysis
  • 1.4.1. Data Analysis Models
• 1.5. Market Formulation & Data Visualization
• 1.6. Data Validation & Publishing

Chapter 2. Executive Summary

• 2.1. Market Outlook
• 2.2. Segmental Outlook
• 2.3. Competitive Insights

Chapter 3. Market Variables, Trends, and Scope

• 3.1. Market Lineage
• 3.2. Industry Value Chain Analysis
• 3.3. SIAM Market - Market Dynamics
  • 3.3.1. Market Driver Analysis
    • 3.3.1.1. Increasing Adoption Of Service Management Platforms
    • 3.3.1.2. Increasing Preference For Multi-Vendor Outsourcing
  • 3.3.2. Market Restraint Analysis
    • 3.3.2.1. Data Security And Privacy Concerns
  • 3.3.3. Industry Challenges
  • 3.3.4. Industry Opportunities
• 3.4. Business Environmental Tools Analysis: Siam Market
  • 3.4.1. Porter's Five Forces Analysis
    • 3.4.1.1. Bargaining Power Of Suppliers
    • 3.4.1.2. Bargaining Power Of Buyers
    • 3.4.1.3. Threat Of Substitution
    • 3.4.1.4. Threat Of New Entrants
    • 3.4.1.5. Competitive Rivalry
  • 3.4.2. Pestle Analysis
    • 3.4.2.1. Political Landscape
    • 3.4.2.2. Economic Landscape
    • 3.4.2.3. Social Landscape
    • 3.4.2.4. Technology Landscape
    • 3.4.2.5. Environmental Landscape
    • 3.4.2.6. Legal Landscape

Chapter 4. Service Integration And Management (SIAM) Market: Component Estimates & Trend Analysis

• 4.1. Service Integration and Management (SIAM) Market, by Component: Key Takeaways
• 4.2. Service Integration and Management (SIAM) Market: Component Movement Analysis, 2023 & 2030
• 4.3. Solutions
  • 4.3.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
    • 4.3.1.1. Business Solutions
    • 4.3.1.1.1. Governance, Risk, & Control
    • 4.3.1.1.2. Contract Management
    • 4.3.1.1.3. Procurement
    • 4.3.1.1.4. Auditing & Invoicing
    • 4.3.1.2. Technology Solutions
    • 4.3.1.2.1. Application
    • 4.3.1.2.1.1. Application Development
    • 4.3.1.2.1.2. Application Testing
    • 4.3.1.2.1.3. Application Lifecycle Management
    • 4.3.1.2.2. Infrastructure
    • 4.3.1.2.2.1. Data Center
    • 4.3.1.2.2.2. Network
    • 4.3.1.2.2.3. Security
    • 4.3.1.2.2.4. Others
• 4.4. Services
  • 4.4.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)

Chapter 5. Service Integration And Management (Siam) Market: Organization Size Estimates & Trend Analysis

• 5.1. Service Integration And Management (Siam) Market, By Organization Size: Key Takeaways
• 5.2. Service Integration And Management (Siam) Market: Organization Size Movement Analysis, 2023 & 2030
• 5.3. Large Enterprises
  • 5.3.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
• 5.4. Small & Medium Enterprises
  • 5.4.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)

Chapter 6. Service Integration and Management (SIAM) Market: Vertical Estimates & Trend Analysis

• 6.1. Service Integration and Management (SIAM) Market, by Vertical: Key Takeaways
• 6.2. Service Integration and Management (SIAM) Market: Vertical Movement Analysis, 2023 & 2030
• 6.3. BFSI
  • 6.3.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
• 6.4. It & Telecom
  • 6.4.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
• 6.5. Retail & Consumer Goods
  • 6.5.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
• 6.6. Manufacturing
  • 6.6.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
• 6.7. Energy & Utilities
  • 6.7.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
• 6.8. Healthcare & Life Sciences
  • 6.8.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
• 6.9. Others
  • 6.9.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)

Chapter 7. Service Integration and Management (SIAM) Market: Regional Estimates & Trend Analysis

• 7.1. Service Integration and Management (SIAM)Market: Regional Movement Analysis, 2023 & 2030
• 7.2. North America
  • 7.2.1. North America Market Estimates And Forecasts, 2017 - 2030 (USD Million)
  • 7.2.2. North America Service Integration And Management (Siam) Market Estimates And Forecast, By Component, 2017 - 2030 (USD Million)
  • 7.2.3. North America Service Integration And Management (Siam) Market Estimates And Forecast, By Organization Size, 2017 - 2030 (USD Million)
  • 7.2.4. North America Service Integration And Management (Siam) Market Estimates And Forecast, By Vertical, 2017 - 2030 (USD Million)
  • 7.2.5. U.S.
    • 7.2.5.1. U.S. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
    • 7.2.5.2. U.S. Service Integration And Management (Siam) Market Estimates And Forecast, By Component, 2017 - 2030 (USD Million)
    • 7.2.5.3. U.S. Service Integration And Management (Siam) Market Estimates And Forecast, By Organization Size, 2017 - 2030 (USD Million)
    • 7.2.5.4. U.S. Service Integration And Management (Siam) Market Estimates And Forecast, By Vertical, 2017 - 2030 (USD Million)
  • 7.2.6. Canada
    • 7.2.6.1. Canada Market Estimates And Forecasts, 2017 - 2030 (USD Million)
    • 7.2.6.2. Canada Service Integration And Management (Siam) Market Estimates And Forecast, By Component, 2017 - 2030 (USD Million)
    • 7.2.6.3. Canada Service Integration And Management (Siam) Market Estimates And Forecast, By Organization Size, 2017 - 2030 (USD Million)
    • 7.2.6.4. Canada Service Integration And Management (Siam) Market Estimates And Forecast, By Vertical, 2017 - 2030 (USD Million)
  • 7.2.7. Mexico
    • 7.2.7.1. Mexico Market Estimates And Forecasts, 2017 - 2030 (USD Million)
    • 7.2.7.2. Mexico Service Integration And Management (Siam) Market Estimates And Forecast, By Component, 2017 - 2030 (USD Million)
    • 7.2.7.3. Mexico Service Integration And Management (Siam) Market Estimates And Forecast, By Organization Size, 2017 - 2030 (USD Million)
    • 7.2.7.4. Mexico Service Integration And Management (Siam) Market Estimates And Forecast, By Vertical, 2017 - 2030 (USD Million)
• 7.3. Europe
  • 7.3.1. Europe Market Estimates And Forecasts, 2017 - 2030 (USD Million)
  • 7.3.2. Europe Service Integration And Management (Siam) Market Estimates And Forecast, By Component, 2017 - 2030 (USD Million)
  • 7.3.3. Europe Service Integration And Management (Siam) Market Estimates And Forecast, By Organization Size, 2017 - 2030 (USD Million)
  • 7.3.4. Europe Service Integration And Management (Siam) Market Estimates And Forecast, By Vertical 2017 - 2030 (USD Million)
  • 7.3.5. Germany
    • 7.3.5.1. Germany Market Estimates And Forecasts, 2017 - 2030 (USD Million)
    • 7.3.5.2. Germany Service Integration And Management (Siam) Market Estimates And Forecast, By Component, 2017 - 2030 (USD Million)
    • 7.3.5.3. Germany Service Integration And Management (Siam) Market Estimates And Forecast, By Organization Size, 2017 - 2030 (USD Million)
    • 7.3.5.4. Germany Service Integration And Management (Siam) Market Estimates And Forecast, By Vertical, 2017 - 2030 (USD Million)
  • 7.3.6. U.K.
    • 7.3.6.1. U.K. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
    • 7.3.6.2. U.K. Service Integration And Management (Siam) Market Estimates And Forecast, By Component, 2017 - 2030 (USD Million)
    • 7.3.6.3. U.K. Service Integration And Management (Siam) Market Estimates And Forecast, By Organization Size, 2017 - 2030 (USD Million)
    • 7.3.6.4. U.K. Service Integration And Management (Siam) Market Estimates And Forecast, By Vertical, 2017 - 2030 (USD Million)
  • 7.3.7. France
    • 7.3.7.1. France Market Estimates And Forecasts, 2017 - 2030 (USD Million)
    • 7.3.7.2. France Service Integration And Management (Siam) Market Estimates And Forecast, By Component, 2017 - 2030 (USD Million)
    • 7.3.7.3. France Service Integration And Management (Siam) Market Estimates And Forecast, By Organization Size, 2017 - 2030 (USD Million)
    • 7.3.7.4. France Service Integration And Management (Siam) Market Estimates And Forecast, By Vertical, 2017 - 2030 (USD Million)
• 7.4. Asia Pacific
  • 7.4.1. Asia Pacific Market Estimates And Forecasts, 2017 - 2030 (USD Million)
  • 7.4.2. Asia Pacific Service Integration And Management (Siam) Market Estimates And Forecast, By Organization Size, 2017 - 2030 (USD Million)
  • 7.4.3. Asia Pacific Service Integration And Management (Siam) Market Estimates And Forecast, By Vertical, 2017 - 2030 (USD Million)
  • 7.4.4. China
    • 7.4.4.1. China Market Estimates And Forecasts, 2017 - 2030 (USD Million)
    • 7.4.4.2. China Service Integration And Management (Siam) Market Estimates And Forecast, By Component, 2017 - 2030 (USD Million)
    • 7.4.4.3. China Service Integration And Management (Siam) Market Estimates And Forecast, By Organization Size, 2017 - 2030 (USD Million)
    • 7.4.4.4. China Service Integration And Management (Siam) Market Estimates And Forecast, By Vertical, 2017 - 2030 (USD Million)
  • 7.4.5. Japan
    • 7.4.5.1. Japan Market Estimates And Forecasts, 2017 - 2030 (USD Million)
    • 7.4.5.2. Japan Service Integration And Management (Siam) Market Estimates And Forecast, By Component, 2017 - 2030 (USD Million)
    • 7.4.5.3. Japan Service Integration And Management (Siam) Market Estimates And Forecast, By Organization Size, 2017 - 2030 (USD Million)
    • 7.4.5.4. Japan Service Integration And Management (Siam) Market Estimates And Forecast, By Vertical, 2017 - 2030 (USD Million)
  • 7.4.6. India
    • 7.4.6.1. India Market Estimates And Forecasts, 2017 - 2030 (USD Million)
    • 7.4.6.2. India Service Integration And Management (Siam) Market Estimates And Forecast, By Component, 2017 - 2030 (USD Million)
    • 7.4.6.3. India Service Integration And Management (Siam) Market Estimates And Forecast, By Organization Size, 2017 - 2030 (USD Million)
    • 7.4.6.4. India Service Integration And Management (Siam) Market Estimates And Forecast, By Vertical, 2017 - 2030 (USD Million)
  • 7.4.7. Australia
    • 7.4.7.1. Australia Market Estimates And Forecasts, 2017 - 2030 (USD Million)
    • 7.4.7.2. Australia Service Integration And Management (Siam) Market Estimates And Forecast, By Component, 2017 - 2030 (USD Million)
    • 7.4.7.3. Australia Service Integration And Management (Siam) Market Estimates And Forecast, By Organization Size, 2017 - 2030 (USD Million)
    • 7.4.7.4. Australia Service Integration And Management (Siam) Market Estimates And Forecast, By Vertical, 2017 - 2030 (USD Million)
  • 7.4.8. South Korea
    • 7.4.8.1. South Korea Market Estimates And Forecasts, 2017 - 2030 (USD Million)
    • 7.4.8.2. South Korea Service Integration And Management (Siam) Market Estimates And Forecast, By Component, 2017 - 2030 (USD Million)
    • 7.4.8.3. South Korea Service Integration And Management (Siam) Market Estimates And Forecast, By Organization Size, 2017 - 2030 (USD Million)
    • 7.4.8.4. South Korea Service Integration And Management (Siam) Market Estimates And Forecast, By Vertical, 2017 - 2030 (USD Million)
• 7.5. Latin America
  • 7.5.1. Latin America Market Estimates And Forecasts, 2017 - 2030 (USD Million)
  • 7.5.2. Latin America Service Integration And Management (Siam) Market Estimates And Forecast, By Component, 2017 - 2030 (USD Million)
  • 7.5.3. Latin America Service Integration And Management (Siam) Market Estimates And Forecast, By Organization Size, 2017 - 2030 (USD Million)
  • 7.5.4. Latin America Service Integration And Management (Siam) Market Estimates And Forecast, By Vertical, 2017 - 2030 (USD Million)
  • 7.5.5. Brazil
    • 7.5.5.1. Brazil Market Estimates And Forecasts, 2017 - 2030 (USD Million)
    • 7.5.5.2. Brazil Service Integration And Management (Siam) Market Estimates And Forecast, By Component, 2017 - 2030 (USD Million)
    • 7.5.5.3. Brazil Service Integration And Management (Siam) Market Estimates And Forecast, By Organization Size, 2017 - 2030 (USD Million)
    • 7.5.5.4. Brazil Service Integration And Management (Siam) Market Estimates And Forecast, By Vertical, 2017 - 2030 (USD Million)
• 7.6. Middle East & Africa
  • 7.6.1. Middle East & Africa Market Estimates And Forecasts, 2017 - 2030 (USD Million)
  • 7.6.2. Middle East & Africa Service Integration And Management (Siam) Market Estimates And Forecast, By Component, 2017 - 2030 (USD Million)
  • 7.6.3. Middle East & Africa Service Integration And Management (Siam) Market Estimates And Forecast, By Organization Size, 2017 - 2030 (USD Million)
  • 7.6.4. Middle East & Africa Service Integration And Management (Siam) Market Estimates And Forecast, By Vertical, 2017 - 2030 (USD Million)
  • 7.6.5. Ksa
    • 7.6.5.1. Ksa Market Estimates And Forecasts, 2017 - 2030 (USD Million)
    • 7.6.5.2. Ksa Service Integration And Management (Siam) Market Estimates And Forecast, By Component, 2017 - 2030 (USD Million)
    • 7.6.5.3. Ksa Service Integration And Management (Siam) Market Estimates And Forecast, By Organization Size, 2017 - 2030 (USD Million)
    • 7.6.5.4. Ksa Service Integration And Management (Siam) Market Estimates And Forecast, By Vertical, 2017 - 2030 (USD Million)
  • 7.6.6. Uae
    • 7.6.6.1. Uae Market Estimates And Forecasts, 2017 - 2030 (USD Million)
    • 7.6.6.2. Uae Service Integration And Management (Siam) Market Estimates And Forecast, By Component, 2017 - 2030 (USD Million)
    • 7.6.6.3. Uae Service Integration And Management (Siam) Market Estimates And Forecast, By Organization Size, 2017 - 2030 (USD Million)
    • 7.6.6.4. Uae Service Integration And Management (Siam) Market Estimates And Forecast, By Vertical, 2017 - 2030 (USD Million)
  • 7.6.7. South Africa
    • 7.6.7.1. South Africa Market Estimates And Forecasts, 2017 - 2030 (USD Million)
    • 7.6.7.2. South Africa Service Integration And Management (Siam) Market Estimates And Forecast, By Component, 2017 - 2030 (USD Million)
    • 7.6.7.3. South Africa Service Integration And Management (Siam) Market Estimates And Forecast, By Organization Size, 2017 - 2030 (USD Million)
    • 7.6.7.4. South Africa Service Integration And Management (Siam) Market Estimates And Forecast, By Vertical, 2017 - 2030 (USD Million)

Chapter 8. Competitive Landscape

• 8.1. Company Categorization
• 8.2. Company Market Positioning
• 8.3. Company Heat Map Analysis
• 8.4. Strategy Mapping
• 8.5. Company Profiles/Listing
  • 8.5.1. ATOS SE
    • 8.5.1.1. Overview
    • 8.5.1.2. Financial Performance
    • 8.5.1.3. Product Benchmarking
    • 8.5.1.4. Strategic Initiatives
  • 8.5.2. CGI INC
    • 8.5.2.1. Overview
    • 8.5.2.2. Financial Performance
    • 8.5.2.3. Product Benchmarking
    • 8.5.2.4. Strategic Initiatives
  • 8.5.3. DXC TECHNOLOGY COMPANY
    • 8.5.3.1. Overview
    • 8.5.3.2. Financial Performance
    • 8.5.3.3. Product Benchmarking
    • 8.5.3.4. Strategic Initiatives
  • 8.5.4. FUJITSU
    • 8.5.4.1. Overview
    • 8.5.4.2. Financial Performance
    • 8.5.4.3. Product Benchmarking
    • 8.5.4.4. Strategic Initiatives
  • 8.5.5. HCL TECHNOLOGIES LIMITED
    • 8.5.5.1. Overview
    • 8.5.5.2. Financial Performance
    • 8.5.5.3. Product Benchmarking
    • 8.5.5.4. Strategic Initiatives
  • 8.5.6. IBM CORPORATION
    • 8.5.6.1. Overview
    • 8.5.6.2. Financial Performance
    • 8.5.6.3. Product Benchmarking
    • 8.5.6.4. Strategic Initiatives
  • 8.5.7. INFOSYS LIMITED
    • 8.5.7.1. Overview
    • 8.5.7.2. Financial Performance
    • 8.5.7.3. Product Benchmarking
    • 8.5.7.4. Strategic Initiatives
  • 8.5.8. LTIMINDTREE LIMITED
    • 8.5.8.1. Overview
    • 8.5.8.2. Financial Performance
    • 8.5.8.3. Product Benchmarking
    • 8.5.8.4. Strategic Initiatives
  • 8.5.9. TATA CONSULTANCY SERVICES LIMITED.
    • 8.5.9.1. Overview
    • 8.5.9.2. Financial Performance
    • 8.5.9.3. Product Benchmarking
    • 8.5.9.4. Strategic Initiatives
  • 8.5.10. WIPRO
    • 8.5.10.1. Overview
    • 8.5.10.2. Financial Performance
    • 8.5.10.3. Product Benchmarking
    • 8.5.10.4. Strategic Initiatives