멀티 벤더 지원 서비스 시장 규모, 점유율, 동향 분석 보고서 : 서비스 유형별, 기업 규모별, 용도별, 최종 용도별, 지역별, 부문별 예측(2024-2030년)

Multi-Vendor Support Services Market Trends

The global multi-vendor support services market size was estimated at USD 54.14 billion in 2023 and is anticipated to grow at a CAGR of 4.5% from 2024 to 2030. The multi-vendor support services market is primarily driven by the increasing complexity and heterogeneity of IT environments in modern organizations. As businesses adopt a diverse array of hardware, software, and networking solutions from various manufacturers, the need for integrated support services that can manage and optimize these multi-vendor ecosystems becomes critical.

In addition, the demand for cost-effective and streamlined operations compels organizations to seek unified support services, reducing the logistical burden of coordinating with multiple vendors. The rapid pace of technological advancements and the proliferation of cloud-based solutions further amplify the necessity for comprehensive multi-vendor support, ensuring uninterrupted performance and facilitating seamless integration and innovation across diverse IT landscapes.

The multi-vendor support services market encompasses specialized companies' services to manage, maintain, and optimize equipment and software from multiple manufacturers. These services include technical support, repair, maintenance, and IT infrastructure management to ensure seamless interoperability and peak performance across diverse technological ecosystems. Businesses leverage multi-vendor support services to streamline operations, reduce downtime, and minimize the complexity of dealing with multiple vendors, enhancing efficiency and cost-effectiveness. This market is driven by the growing complexity of IT environments and the need for comprehensive, integrated solutions that can adapt to rapidly evolving technological landscapes.

The increasing complexity and heterogeneity of IT environments in modern organizations significantly drive the multi-vendor support services market by necessitating comprehensive management solutions that can handle diverse technologies. As businesses integrate various hardware, software, and networking components from multiple vendors to meet specific operational needs, the intricacy of maintaining and optimizing these disparate systems grows.

This complexity results in heightened challenges for internal IT departments, which may need more specialized knowledge to manage all aspects effectively. Consequently, organizations turn to multi-vendor support services to ensure seamless interoperability, reduce the risk of downtime, and streamline troubleshooting processes. These services offer the expertise and unified approach needed to navigate the multifaceted IT landscapes, enhancing operational efficiency and enabling businesses to focus on core activities while ensuring their technological infrastructure remains robust and reliable.

Global Multi-Vendor Support Services Market Report Segmentation

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2018 to 2030. For this study, Grand View Research has segmented the global multi-vendor support services market report based on service type, enterprise size, application, end use, and region:

• Service Type Outlook (Revenue, USD Billion, 2018 - 2030)
• Hardware Support
• Software Support
• Enterprise Size Outlook (Revenue, USD Billion, 2018 - 2030)
• Large Enterprises
• Small & Medium Enterprises
• Application Outlook (Revenue, USD Billion, 2018 - 2030)
• Finance & Accounting
• Sales & Marketing
• IT Operations
• Human Resource
• Production
• Others
• End Use Outlook (Revenue, USD Billion, 2018 - 2030)
• BFSI
• Government
• Healthcare & Life Sciences
• Retail & Consumer Products
• Technology & Communication
• Industrial & Manufacturing
• Energy & Utilities
• Others
• Regional Outlook (Revenue, USD Billion, 2018 - 2030)
• North America

U.S.

Canada

Mexico

• Europe

Germany

UK

France

• Asia Pacific

China

India

Japan

South Korea

Australia

• Latin America

Brazil

• Middle East & Africa

UAE

Saudi Arabia

South Africa

Table of Contents

Chapter 1. Methodology and Scope

• 1.1. Market Segmentation and Scope
• 1.2. Market Definitions
• 1.3. Research Methodology
  • 1.3.1. Information Procurement
  • 1.3.2. Information or Data Analysis
  • 1.3.3. Market Formulation & Data Visualization
  • 1.3.4. Data Validation & Publishing
• 1.4. Research Scope and Assumptions
  • 1.4.1. List of Data Sources

Chapter 2. Executive Summary

• 2.1. Market Outlook
• 2.2. Segment Outlook
• 2.3. Competitive Insights

Chapter 3. Multi-Vendor Support Services Variables, Trends, & Scope

• 3.1. Market Introduction/Lineage Outlook
• 3.2. Industry Value Chain Analysis
• 3.3. Market Dynamics
  • 3.3.1. Market Drivers Analysis
  • 3.3.2. Market Restraints Analysis
  • 3.3.3. Industry Opportunities
• 3.4. Multi-Vendor Support Services Analysis Tools
  • 3.4.1. Porter's Analysis
    • 3.4.1.1. Bargaining power of the suppliers
    • 3.4.1.2. Bargaining power of the buyers
    • 3.4.1.3. Threats of substitution
    • 3.4.1.4. Threats from new entrants
    • 3.4.1.5. Competitive rivalry
  • 3.4.2. PESTEL Analysis
    • 3.4.2.1. Political landscape
    • 3.4.2.2. Economic and Social landscape
    • 3.4.2.3. Technological landscape
    • 3.4.2.4. Environmental landscape
    • 3.4.2.5. Legal landscape

Chapter 4. Multi-Vendor Support Services: Service Type Estimates & Trend Analysis

• 4.1. Segment Dashboard
• 4.2. Multi-Vendor Support Services: Service Type Movement Analysis, 2023 & 2030 (USD Billion)
• 4.3. Hardware Support
  • 4.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
• 4.4. Software Support
  • 4.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 5. Multi-Vendor Support Services: Enterprise Size Estimates & Trend Analysis

• 5.1. Segment Dashboard
• 5.2. Multi-Vendor Support Services: Enterprise Size Movement Analysis, 2023 & 2030 (USD Billion)
• 5.3. Large Enterprises
  • 5.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
• 5.4. Small & Medium Enterprises
  • 5.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 6. Multi-Vendor Support Services: Application Estimates & Trend Analysis

• 6.1. Segment Dashboard
• 6.2. Multi-Vendor Support Services: Application Movement Analysis, 2023 & 2030 (USD Billion)
• 6.3. Finance & Accounting
  • 6.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
• 6.4. Sales & Marketing
  • 6.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
• 6.5. IT Operations
  • 6.5.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
• 6.6. Human Resource
  • 6.6.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
• 6.7. Production
  • 6.7.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
• 6.8. Others
  • 6.8.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 7. Multi-Vendor Support Services: End Use Estimates & Trend Analysis

• 7.1. Segment Dashboard
• 7.2. Multi-Vendor Support Services Share by Industry 2023 & 2030 (USD Billion)
• 7.3. BFSI
  • 7.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
• 7.4. Government
  • 7.4.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
• 7.5. Healthcare and Life Sciences
  • 7.5.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
• 7.6. Retail and Consumer Products
  • 7.6.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
• 7.7. Technology and Communication
  • 7.7.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
• 7.8. Industrial and Manufacturing
  • 7.8.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
• 7.9. Energy & Utilities
  • 7.9.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
• 7.10. Others
  • 7.10.1. Market estimates and forecast, 2018 - 2030 (USD Billion)

Chapter 8. Multi-Vendor Support Services Market: Regional Estimates & Trend Analysis

• 8.1. Multi-Vendor Support Services Market Share, By Region, 2023 & 2030 (USD Billion)
• 8.2. North America
  • 8.2.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 8.2.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
  • 8.2.3. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • 8.2.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
  • 8.2.5. Market estimates and forecast by end-use, 2018 - 2030 (Revenue, USD Billion)
  • 8.2.6. U.S.
    • 8.2.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.2.6.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.6.3. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.6.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.6.5. Market estimates and forecast by end-use, 2018 - 2030 (Revenue, USD Billion)
  • 8.2.7. Canada
    • 8.2.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.2.7.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.7.3. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.7.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.7.5. Market estimates and forecast by end-use, 2018 - 2030 (Revenue, USD Billion)
  • 8.2.8. Mexico
    • 8.2.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.2.8.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.8.3. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.8.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.8.5. Market estimates and forecast by end-use, 2018 - 2030 (Revenue, USD Billion)
• 8.3. Europe
  • 8.3.1. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
  • 8.3.2. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • 8.3.3. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
  • 8.3.4. Market estimates and forecast by end-use, 2018 - 2030 (Revenue, USD Billion)
  • 8.3.5. UK
    • 8.3.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.3.5.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.5.3. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.5.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.5.5. Market estimates and forecast by end-use, 2018 - 2030 (Revenue, USD Billion)
  • 8.3.6. Germany
    • 8.3.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.3.6.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.6.3. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.6.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.6.5. Market estimates and forecast by end-use, 2018 - 2030 (Revenue, USD Billion)
  • 8.3.7. France
    • 8.3.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.3.7.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.7.3. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.7.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.7.5. Market estimates and forecast by end-use, 2018 - 2030 (Revenue, USD Billion)
• 8.4. Asia Pacific
  • 8.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 8.4.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
  • 8.4.3. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • 8.4.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
  • 8.4.5. Market estimates and forecast by end-use, 2018 - 2030 (Revenue, USD Billion)
  • 8.4.6. China
    • 8.4.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.4.6.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.6.3. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.6.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.6.5. Market estimates and forecast by end-use, 2018 - 2030 (Revenue, USD Billion)
  • 8.4.7. India
    • 8.4.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.4.7.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.7.3. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.7.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.7.5. Market estimates and forecast by end-use, 2018 - 2030 (Revenue, USD Billion)
  • 8.4.8. Japan
    • 8.4.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.4.8.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.8.3. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.8.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.8.5. Market estimates and forecast by end-use, 2018 - 2030 (Revenue, USD Billion)
  • 8.4.9. Australia
    • 8.4.9.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.4.9.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.9.3. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.9.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.9.5. Market estimates and forecast by end-use, 2018 - 2030 (Revenue, USD Billion)
  • 8.4.10. South Korea
    • 8.4.10.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.4.10.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.10.3. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.10.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.10.5. Market estimates and forecast by end-use, 2018 - 2030 (Revenue, USD Billion)
• 8.5. Latin America
  • 8.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 8.5.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
  • 8.5.3. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • 8.5.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
  • 8.5.5. Market estimates and forecast by end-use, 2018 - 2030 (Revenue, USD Billion)
  • 8.5.6. Brazil
    • 8.5.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.5.6.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
    • 8.5.6.3. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 8.5.6.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.5.6.5. Market estimates and forecast by end-use, 2018 - 2030 (Revenue, USD Billion)
• 8.6. Middle East & Africa
  • 8.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 8.6.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
  • 8.6.3. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • 8.6.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
  • 8.6.5. Market estimates and forecast by end-use, 2018 - 2030 (Revenue, USD Billion)
  • 8.6.6. UAE
    • 8.6.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.6.6.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.6.3. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.6.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.6.5. Market estimates and forecast by end-use, 2018 - 2030 (Revenue, USD Billion)
  • 8.6.7. Saudi Arabia
    • 8.6.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.6.7.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.7.3. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.7.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.7.5. Market estimates and forecast by end-use, 2018 - 2030 (Revenue, USD Billion)
  • 8.6.8. South Africa
    • 8.6.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.6.8.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.8.3. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.8.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.8.5. Market estimates and forecast by end-use, 2018 - 2030 (Revenue, USD Billion)

Chapter 9. Competitive Landscape

• 9.1. Recent Developments & Impact Analysis by Key Market Participants
• 9.2. Company Categorization
• 9.3. Company Market Share Analysis
• 9.4. Company Heat Map Analysis
• 9.5. Strategy Mapping
  • 9.5.1. Expansion
  • 9.5.2. Mergers & Acquisition
  • 9.5.3. Partnerships & Collaborations
  • 9.5.4. New Product Launches
  • 9.5.5. Research And Development
• 9.6. Company Profiles
  • 9.6.1. Atos SE
    • 9.6.1.1. Participant's Overview
    • 9.6.1.2. Financial Performance
    • 9.6.1.3. Product Benchmarking
    • 9.6.1.4. Recent Developments
  • 9.6.2. Cisco Systems, Inc.
    • 9.6.2.1. Participant's Overview
    • 9.6.2.2. Financial Performance
    • 9.6.2.3. Product Benchmarking
    • 9.6.2.4. Recent Developments
  • 9.6.3. Dell Inc.
    • 9.6.3.1. Participant's Overview
    • 9.6.3.2. Financial Performance
    • 9.6.3.3. Product Benchmarking
    • 9.6.3.4. Recent Developments
  • 9.6.4. DXC Technology Company
    • 9.6.4.1. Participant's Overview
    • 9.6.4.2. Financial Performance
    • 9.6.4.3. Product Benchmarking
    • 9.6.4.4. Recent Developments
  • 9.6.5. Fujitsu
    • 9.6.5.1. Participant's Overview
    • 9.6.5.2. Financial Performance
    • 9.6.5.3. Product Benchmarking
    • 9.6.5.4. Recent Developments
  • 9.6.6. Hewlett Packard Enterprise Development LP
    • 9.6.6.1. Participant's Overview
    • 9.6.6.2. Financial Performance
    • 9.6.6.3. Product Benchmarking
    • 9.6.6.4. Recent Developments
  • 9.6.7. Hitachi, Ltd.
    • 9.6.7.1. Participant's Overview
    • 9.6.7.2. Financial Performance
    • 9.6.7.3. Product Benchmarking
    • 9.6.7.4. Recent Developments
  • 9.6.8. International Business Machines Corporation
    • 9.6.8.1. Participant's Overview
    • 9.6.8.2. Financial Performance
    • 9.6.8.3. Product Benchmarking
    • 9.6.8.4. Recent Developments
  • 9.6.9. Oracle
    • 9.6.9.1. Participant's Overview
    • 9.6.9.2. Financial Performance
    • 9.6.9.3. Product Benchmarking
    • 9.6.9.4. Recent Developments
  • 9.6.10. Unisys
    • 9.6.10.1. Participant's Overview
    • 9.6.10.2. Financial Performance
    • 9.6.10.3. Product Benchmarking
    • 9.6.10.4. Recent Developments