호텔 및 호스피탈리티 관리 소프트웨어 시장 규모, 점유율, 동향 분석 보고서 : 유형별, 전개별, 최종 용도별, 지역별, 부문별 예측(2024-2030년)

Market Size & Trends:

The global hotel and hospitality management software market size was estimated at USD 3.97 billion in 2023 and is anticipated to grow at a CAGR of 7.6% from 2024 to 2030. Several key factors drive the market growth. The increasing demand for enhanced guest experiences has prompted hotels to adopt advanced software solutions that streamline operations, personalize services, and improve customer engagement. The rising trend of automation in the hospitality sector and the need for real-time data analytics fuel market expansion. Furthermore, the proliferation of cloud-based platforms offers greater flexibility, scalability, and cost-effectiveness, making them attractive to businesses of all sizes. Additionally, the growing integration of artificial intelligence and machine learning in these solutions enhances decision-making processes and operational efficiency, further driving market growth.

The increasing demand for enhanced guest experiences is a significant driver of the hotel and hospitality management software market. As guests seek more personalized and seamless interactions during their stays, hotels increasingly rely on sophisticated software solutions to meet these expectations. These technologies enable hoteliers to tailor services to individual preferences, streamline check-in and check-out processes, and offer real-time responses to guest inquiries. By integrating customer relationship management (CRM) systems, mobile applications, and AI-driven tools, hotels can anticipate, and address guest needs more effectively, leading to higher satisfaction and loyalty. This focus on elevating the guest experience pushes hotels to invest in advanced management software, propelling the market's growth.

The rising trend of automation in the hospitality sector, coupled with the growing need for real-time data analytics, is a crucial driver of market expansion for hotel and hospitality management software. Automation streamlines various operational processes, such as reservations, billing, and housekeeping, reducing manual effort and minimizing errors. This enhances operational efficiency and allows staff to focus more on guest satisfaction. Concurrently, the demand for real-time data analytics enables hotels to make informed decisions quickly, optimize pricing strategies, and improve service delivery based on immediate insights into customer behavior and preferences. Together, these advancements empower hotels to operate more effectively and competitively, significantly contributing to expanding the hospitality management software market.

Global Hotel And Hospitality Management Software Market Report Segmentation

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2018 to 2030. For this study, Grand View Research has segmented the global hotel and hospitality management software market report based on type, deployment, end-use, and region:

• Type Outlook (Revenue, USD Billion, 2018 - 2030)
• Property Management
• Customer Relationship Management (CRM)
• Central Reservation
• Channel Management
• Event Management
• Inventory Management
• Point-of-Sale
• Revenue Management
• Others
• Deployment Outlook (Revenue, USD Billion, 2018 - 2030)
• On-premises
• Cloud
• Hybrid
• End-use Outlook (Revenue, USD Billion, 2018 - 2030)
• Hotels
• Resorts
• Hostels
• Restaurants and Bars
• Others
• Regional Outlook (Revenue, USD Billion, 2018 - 2030)
• North America
  • U.S.
  • Canada
  • Mexico
• Europe
  • Germany
  • UK
  • France
• Asia Pacific
  • China
  • India
  • Japan
  • South Korea
  • Australia
• Latin America
  • Brazil
• Middle East & Africa
  • U.A.E
  • Saudi Arabia
  • South Africa

Table of Contents

Chapter 1. Methodology and Scope

• 1.1. Market Segmentation and Scope
• 1.2. Market Definitions
• 1.3. Research Methodology
  • 1.3.1. Information Procurement
  • 1.3.2. Information or Data Analysis
  • 1.3.3. Market Formulation & Data Visualization
  • 1.3.4. Data Validation & Publishing
• 1.4. Research Scope and Assumptions
  • 1.4.1. List of Data Sources

Chapter 2. Executive Summary

• 2.1. Market Outlook
• 2.2. Segment Outlook
• 2.3. Competitive Insights

Chapter 3. Hotel and Hospitality Management Software Variables, Trends, & Scope

• 3.1. Market Introduction/Lineage Outlook
• 3.2. Industry Value Chain Analysis
• 3.3. Market Dynamics
  • 3.3.1. Market Drivers Analysis
  • 3.3.2. Market Restraints Analysis
  • 3.3.3. Industry Opportunities
• 3.4. Hotel and Hospitality Management Software Analysis Tools
  • 3.4.1. Porter's Analysis
    • 3.4.1.1. Bargaining power of the suppliers
    • 3.4.1.2. Bargaining power of the buyers
    • 3.4.1.3. Threats of substitution
    • 3.4.1.4. Threats from new entrants
    • 3.4.1.5. Competitive rivalry
  • 3.4.2. PESTEL Analysis
    • 3.4.2.1. Political landscape
    • 3.4.2.2. Economic and Social landscape
    • 3.4.2.3. Technological landscape
    • 3.4.2.4. Environmental landscape
    • 3.4.2.5. Legal landscape

Chapter 4. Hotel and Hospitality Management Software Market: Type Estimates & Trend Analysis

• 4.1. Segment Dashboard
• 4.2. Hotel and Hospitality Management Software Market: Type Movement Analysis, USD Billion, 2023 & 2030
• 4.3. Property Management
  • 4.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
• 4.4. Customer Relationship Management (CRM)
  • 4.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion )
• 4.5. Central Reservation
  • 4.5.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
• 4.6. Channel Management
  • 4.6.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
• 4.7. Event Management
  • 4.7.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
• 4.8. Inventory Management
  • 4.8.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
• 4.9. Point-of-Sale
  • 4.9.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
• 4.10. Revenue Management
  • 4.10.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
• 4.11. Others
  • 4.11.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 5. Hotel and Hospitality Management Software Market: Deployment Estimates & Trend Analysis

• 5.1. Segment Dashboard
• 5.2. Hotel and Hospitality Management Software Market: Deployment Movement Analysis, USD Billion, 2023 & 2030
• 5.3. On-premises
  • 5.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
• 5.4. Cloud
  • 5.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
• 5.5. Hybrid
  • 5.5.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 6. Hotel and Hospitality Management Software Market: End Use Estimates & Trend Analysis

• 6.1. Segment Dashboard
• 6.2. Hotel and Hospitality Management Software Market: End Use Movement Analysis, USD Billion, 2023 & 2030
• 6.3. Hotels
  • 6.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
• 6.4. Resorts
  • 6.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
• 6.5. Hostels
  • 6.5.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
• 6.6. Restaurants and Bars
  • 6.6.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
• 6.7. Others
  • 6.7.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 7. Hotel and Hospitality Management Software Market: Regional Estimates & Trend Analysis

• 7.1. Hotel and Hospitality Management Software Market Share, By Region, 2023 & 2030, USD Billion
• 7.2. North America
  • 7.2.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 7.2.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
  • 7.2.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
  • 7.2.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
  • 7.2.5. U.S.
    • 7.2.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 7.2.5.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
    • 7.2.5.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 7.2.5.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
  • 7.2.6. Canada
    • 7.2.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 7.2.6.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
    • 7.2.6.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 7.2.6.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
  • 7.2.7. Mexico
    • 7.2.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 7.2.7.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
    • 7.2.7.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 7.2.7.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
• 7.3. Europe
  • 7.3.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 7.3.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
  • 7.3.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
  • 7.3.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
  • 7.3.5. UK
    • 7.3.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 7.3.5.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
    • 7.3.5.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 7.3.5.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
  • 7.3.6. Germany
    • 7.3.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 7.3.6.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
    • 7.3.6.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 7.3.6.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
  • 7.3.7. France
    • 7.3.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 7.3.7.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
    • 7.3.7.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 7.3.7.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
• 7.4. Asia Pacific
  • 7.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 7.4.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
  • 7.4.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
  • 7.4.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
  • 7.4.5. China
    • 7.4.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 7.4.5.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
    • 7.4.5.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 7.4.5.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
  • 7.4.6. India
    • 7.4.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 7.4.6.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
    • 7.4.6.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 7.4.6.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
  • 7.4.7. Japan
    • 7.4.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 7.4.7.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
    • 7.4.7.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 7.4.7.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
  • 7.4.8. Australia
    • 7.4.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 7.4.8.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
    • 7.4.8.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 7.4.8.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
  • 7.4.9. South Korea
    • 7.4.9.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 7.4.9.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
    • 7.4.9.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 7.4.9.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
• 7.5. Latin America
  • 7.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 7.5.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
  • 7.5.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
  • 7.5.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
  • 7.5.5. Brazil
    • 7.5.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 7.5.5.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
    • 7.5.5.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 7.5.5.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
• 7.6. Middle East & Africa
  • 7.6.1.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 7.6.1.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
  • 7.6.1.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
  • 7.6.1.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
  • 7.6.2. UAE
    • 7.6.2.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 7.6.2.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
    • 7.6.2.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 7.6.2.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
  • 7.6.3. Saudi Arabia
    • 7.6.3.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 7.6.3.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
    • 7.6.3.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 7.6.3.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
  • 7.6.4. South Africa
    • 7.6.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 7.6.4.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
    • 7.6.4.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 7.6.4.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)

Chapter 8. Competitive Landscape

• 8.1. Recent Developments & Impact Analysis by Key Market Participants
• 8.2. Company Categorization
• 8.3. Company Market Share Analysis
• 8.4. Company Heat Map Analysis
• 8.5. Strategy Mapping
  • 8.5.1. Expansion
  • 8.5.2. Mergers & Acquisition
  • 8.5.3. Partnerships & Collaborations
  • 8.5.4. New Product Launches
  • 8.5.5. Research And Development
• 8.6. Company Profiles
  • 8.6.1. Agilysys NV LLC.
    • 8.6.1.1. Participant's Overview
    • 8.6.1.2. Financial Performance
    • 8.6.1.3. Product Benchmarking
    • 8.6.1.4. Recent Developments
  • 8.6.2. Cloudbeds
    • 8.6.2.1. Participant's Overview
    • 8.6.2.2. Financial Performance
    • 8.6.2.3. Product Benchmarking
    • 8.6.2.4. Recent Developments
  • 8.6.3. Hotelogix India Pvt. Ltd
    • 8.6.3.1. Participant's Overview
    • 8.6.3.2. Financial Performance
    • 8.6.3.3. Product Benchmarking
    • 8.6.3.4. Recent Developments
  • 8.6.4. Maestro PMS
    • 8.6.4.1. Participant's Overview
    • 8.6.4.2. Financial Performance
    • 8.6.4.3. Product Benchmarking
    • 8.6.4.4. Recent Developments
  • 8.6.5. Mews Systems
    • 8.6.5.1. Participant's Overview
    • 8.6.5.2. Financial Performance
    • 8.6.5.3. Product Benchmarking
    • 8.6.5.4. Recent Developments
  • 8.6.6. Microsoft
    • 8.6.6.1. Participant's Overview
    • 8.6.6.2. Financial Performance
    • 8.6.6.3. Product Benchmarking
    • 8.6.6.4. Recent Developments
  • 8.6.7. Oracle
    • 8.6.7.1. Participant's Overview
    • 8.6.7.2. Financial Performance
    • 8.6.7.3. Product Benchmarking
    • 8.6.7.4. Recent Developments
  • 8.6.8. RoomRaccoon
    • 8.6.8.1. Participant's Overview
    • 8.6.8.2. Financial Performance
    • 8.6.8.3. Product Benchmarking
    • 8.6.8.4. Recent Developments
  • 8.6.9. SAP SE
    • 8.6.9.1. Participant's Overview
    • 8.6.9.2. Financial Performance
    • 8.6.9.3. Product Benchmarking
    • 8.6.9.4. Recent Developments
  • 8.6.10. StayNTouch
    • 8.6.10.1. Participant's Overview
    • 8.6.10.2. Financial Performance
    • 8.6.10.3. Product Benchmarking
    • 8.6.10.4. Recent Developments