보이스 커머스 시장 규모, 점유율 및 동향 분석 보고서 : 장치 유형별, 산업별, 지역별, 부문별 시장 규모, 점유율 및 동향 분석 보고서(2024-2030년)

Voice Commerce Market Size & Trends:

The global voice commerce market size was valued at USD 42.75 billion in 2023 and is expected to grow at a CAGR of 24.6% from 2024 to 2030. The market is expanding rapidly, driven by the growing adoption of smart speakers, smartphones, and IoT devices that enable voice-based interactions. Consumers are increasingly using voice assistants like Amazon Alexa and Google Assistant for shopping due to the convenience of hands-free, quick transactions. These devices allow consumers to perform tasks, including shopping, using simple voice commands, making the process more convenient and accessible from anywhere.

The proliferation of IoT-connected devices further enhances this capability, enabling seamless voice-activated shopping experiences in a variety of environments. This trend is gaining traction in sectors such as retail, consumer goods, and food and beverage services, where routine tasks like reordering items, checking prices, and placing orders can be seamlessly managed through voice commands. As AI and natural language processing technologies improve, the market is poised for significant growth.

The integration of voice commerce capabilities by e-commerce giants like Amazon, Walmart, and Alibaba has significantly expanded the market. By enabling users to shop via voice commands on these platforms, consumers can easily reorder products, check delivery statuses, and make purchases hands-free. This integration simplifies the shopping experience and makes it more convenient for a broader audience. As major retailers continue to embrace voice commerce, they drive wider adoption, transforming how people interact with online shopping and creating new opportunities for growth in the e-commerce sector.

Advancements in artificial intelligence (AI) and natural language processing (NLP) have significantly improved the accuracy of voice recognition systems. These technologies enable more natural and intuitive conversations between consumers and devices, making voice interactions smoother and more reliable. This enhanced reliability has increased consumer trust in voice commerce, streamlining the purchasing process by reducing errors and improving response times. As a result, voice commerce is becoming an integral part of the e-commerce ecosystem, with continued growth expected as technology evolves.

Global Voice Commerce Market Report Segmentation

This report forecasts revenue growth at the global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2018 to 2030. For this study, Grand View Research has segmented the global voice commerce market report based on device type, industry vertical, and region:

• Device Type Outlook (Revenue, USD Billion, 2018 - 2030)
• Smart Speakers
• Smartphones
• Wearables
• In-Car Systems
• Others
• Industry Vertical Outlook (Revenue, USD Billion, 2018 - 2030)
• Consumer Goods & Retail
• Healthcare
• Automotive
• BFSI (Banking, Financial Services, and Insurance)
• Media & Entertainment
• Hospitality & Travel
• Others
• Regional Outlook (Revenue, USD Billion, 2018 - 2030)
• North America
  • U.S.
  • Canada
  • Mexico
• Europe
  • UK
  • Germany
  • France
• Asia Pacific
  • China
  • India
  • Japan
  • Australia
  • South Korea
• Latin America
  • Brazil
• Middle East & Africa (MEA)
  • UAE
  • Saudi Arabia
  • South Africa

Table of Contents

Chapter 1. Methodology and Scope

• 1.1. Methodology segmentation & scope
• 1.2. Market Definitions
• 1.3. Research Methodology
  • 1.3.1. Information Procurement
  • 1.3.2. Information or Data Analysis
  • 1.3.3. Market Formulation & Data Visualization
  • 1.3.4. Data Validation & Publishing
• 1.4. Research Scope and Assumptions
  • 1.4.1. List of Data Sources

Chapter 2. Executive Summary

• 2.1. Market Outlook
• 2.2. Segment Outlook
• 2.3. Competitive Insights

Chapter 3. Voice Commerce Variables, Trends & Scope

• 3.1. Market Introduction/Lineage Outlook
• 3.2. Industry value chain analysis
• 3.3. Market dynamics
  • 3.3.1. Market Drivers Analysis
  • 3.3.2. Market Restraints Analysis
  • 3.3.3. Industry Opportunities
• 3.4. Voice Commerce Analysis Tools
  • 3.4.1. Porter's Analysis
    • 3.4.1.1. Bargaining power of the suppliers
    • 3.4.1.2. Bargaining power of the buyers
    • 3.4.1.3. Threats of substitution
    • 3.4.1.4. Threats from new entrants
  • 3.4.2. PESTEL Analysis
    • 3.4.2.1. Political landscape
    • 3.4.2.2. Economic and Social landscape
    • 3.4.2.3. Technological landscape
    • 3.4.2.4. Environmental landscape
    • 3.4.2.5. Legal landscape

Chapter 4. Voice Commerce Market: Device Type Estimates & Trend Analysis

• 4.1. Segment Dashboard
• 4.2. Voice Commerce: Device Type Movement Analysis, 2023 & 2030 (USD Billion)
• 4.3. Smart Speakers
  • 4.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
• 4.4. Smartphones
  • 4.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
• 4.5. Wearables
  • 4.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
• 4.6. In-Car Systems
  • 4.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
• 4.7. Others
  • 4.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 5. Voice Commerce Market: Industry Vertical Estimates & Trend Analysis

• 5.1. Segment Dashboard
• 5.2. Voice Commerce: Industry Vertical Movement Analysis, 2023 & 2030 (USD Billion)
• 5.3. Consumer Goods & Retail
  • 5.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
• 5.4. Healthcare
  • 5.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
• 5.5. Automotive
  • 5.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
• 5.6. BFSI (Banking, Financial Services, and Insurance)
  • 5.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
• 5.7. Media & Entertainment
  • 5.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
• 5.8. Hospitality & Travel
  • 5.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
• 5.9. Others
  • 5.9.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 6. Voice Commerce Market: Regional Estimates & Trend Analysis

• 6.1. Voice Commerce Share, By Region, 2023 & 2030 (USD Billion)
• 6.2. North America
  • 6.2.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 6.2.2. Market estimates and forecast by Device Type, 2018 - 2030 (Market Size, USD Billion)
  • 6.2.3. Market estimates and forecast by Industry Vertical, 2018 - 2030 (Market Size, USD Billion)
  • 6.2.4. U.S.
    • 6.2.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 6.2.4.2. Market estimates and forecast by Device Type, 2018 - 2030 (Market Size, USD Billion)
    • 6.2.4.3. Market estimates and forecast by Industry Vertical, 2018 - 2030 (Market Size, USD Billion)
  • 6.2.5. Canada
    • 6.2.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 6.2.5.2. Market estimates and forecast by Device Type, 2018 - 2030 (Market Size, USD Billion)
    • 6.2.5.3. Market estimates and forecast by Industry Vertical, 2018 - 2030 (Market Size, USD Billion)
  • 6.2.6. Mexico
    • 6.2.6.1. Market estimates and forecast by Device Type, 2018 - 2030 (Market Size, USD Billion)
    • 6.2.6.2. Market estimates and forecast by Industry Vertical, 2018 - 2030 (Market Size, USD Billion)
• 6.3. Europe
  • 6.3.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 6.3.2. Market estimates and forecast by Device Type, 2018 - 2030 (Market Size, USD Billion)
  • 6.3.3. Market estimates and forecast by Industry Vertical, 2018 - 2030 (Market Size, USD Billion)
  • 6.3.4. U.K.
    • 6.3.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 6.3.4.2. Market estimates and forecast by Device Type, 2018 - 2030 (Market Size, USD Billion)
    • 6.3.4.3. Market estimates and forecast by Application, 2018 - 2030 (Market Size, USD Billion)
  • 6.3.5. Germany
    • 6.3.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 6.3.5.2. Market estimates and forecast by Device Type, 2018 - 2030 (Market Size, USD Billion)
    • 6.3.5.3. Market estimates and forecast by Industry Vertical, 2018 - 2030 (Market Size, USD Billion)
  • 6.3.6. France
    • 6.3.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 6.3.6.2. Market estimates and forecast by Device Type, 2018 - 2030 (Market Size, USD Billion)
    • 6.3.6.3. Market estimates and forecast by Industry Vertical, 2018 - 2030 (Market Size, USD Billion)
• 6.4. Asia Pacific
  • 6.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 6.4.2. Market estimates and forecast by Device Type, 2018 - 2030 (Market Size, USD Billion)
  • 6.4.3. Market estimates and forecast by Industry Vertical, 2018 - 2030 (Market Size, USD Billion)
  • 6.4.4. China
    • 6.4.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 6.4.4.2. Market estimates and forecast by Device Type, 2018 - 2030 (Market Size, USD Billion)
    • 6.4.4.3. Market estimates and forecast by Industry Vertical, 2018 - 2030 (Market Size, USD Billion)
  • 6.4.5. India
    • 6.4.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 6.4.5.2. Market estimates and forecast by Device Type, 2018 - 2030 (Market Size, USD Billion)
    • 6.4.5.3. Market estimates and forecast by Industry Vertical, 2018 - 2030 (Market Size, USD Billion)
  • 6.4.6. Japan
    • 6.4.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 6.4.6.2. Market estimates and forecast by Device Type, 2018 - 2030 (Market Size, USD Billion)
    • 6.4.6.3. Market estimates and forecast by Industry Vertical, 2018 - 2030 (Market Size, USD Billion)
  • 6.4.7. Australia
    • 6.4.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 6.4.7.2. Market estimates and forecast by Device Type, 2018 - 2030 (Market Size, USD Billion)
    • 6.4.7.3. Market estimates and forecast by Industry Vertical, 2018 - 2030 (Market Size, USD Billion)
  • 6.4.8. South Korea
    • 6.4.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 6.4.8.2. Market estimates and forecast by Device Type, 2018 - 2030 (Market Size, USD Billion)
    • 6.4.8.3. Market estimates and forecast by Industry Vertical, 2018 - 2030 (Market Size, USD Billion)
• 6.5. Latin America
  • 6.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 6.5.2. Market estimates and forecast by Device Type, 2018 - 2030 (Market Size, USD Billion)
  • 6.5.3. Market estimates and forecast by Industry Vertical, 2018 - 2030 (Market Size, USD Billion)
  • 6.5.4. Brazil
    • 6.5.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 6.5.4.2. Market estimates and forecast by Device Type, 2018 - 2030 (Market Size, USD Billion)
    • 6.5.4.3. Market estimates and forecast by Industry Vertical, 2018 - 2030 (Market Size, USD Billion)
• 6.6. Middle East & Africa
  • 6.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 6.6.2. Market estimates and forecast by Device Type, 2018 - 2030 (Market Size, USD Billion)
  • 6.6.3. Market estimates and forecast by Industry Vertical, 2018 - 2030 (Market Size, USD Billion)
  • 6.6.4. Saudi Arabia
    • 6.6.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 6.6.4.2. Market estimates and forecast by Device Type, 2018 - 2030 (Market Size, USD Billion)
    • 6.6.4.3. Market estimates and forecast by Industry Vertical, 2018 - 2030 (Market Size, USD Billion)
  • 6.6.5. UAE
    • 6.6.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 6.6.5.2. Market estimates and forecast by Device Type, 2018 - 2030 (Market Size, USD Billion)
    • 6.6.5.3. Market estimates and forecast by Industry Vertical, 2018 - 2030 (Market Size, USD Billion)
  • 6.6.6. South Africa
    • 6.6.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 6.6.6.2. Market estimates and forecast by Device Type, 2018 - 2030 (Market Size, USD Billion)
    • 6.6.6.3. Market estimates and forecast by Industry Vertical, 2018 - 2030 (Market Size, USD Billion)

Chapter 7. Competitive Landscape

• 7.1. Recent Developments & Impact Analysis by Key Market Participants
• 7.2. Company Categorization
• 7.3. Company Market Share Analysis
• 7.4. Company Heat Map Analysis
• 7.5. Strategy Mapping
  • 7.5.1. Expansion
  • 7.5.2. Mergers & Acquisition
  • 7.5.3. Partnerships & Collaborations
  • 7.5.4. New Product Launches
  • 7.5.5. Research And Development
• 7.6. Company Profiles
  • 7.6.1. Amazon.com Inc.
    • 7.6.1.1. Participant's Overview
    • 7.6.1.2. Financial Performance
    • 7.6.1.3. Product Benchmarking
    • 7.6.1.4. Recent Developments
  • 7.6.2. Apple Inc.
    • 7.6.2.1. Participant's Overview
    • 7.6.2.2. Financial Performance
    • 7.6.2.3. Product Benchmarking
    • 7.6.2.4. Recent Developments
  • 7.6.3. Alphabet Inc.
    • 7.6.3.1. Participant's Overview
    • 7.6.3.2. Financial Performance
    • 7.6.3.3. Product Benchmarking
    • 7.6.3.4. Recent Developments
  • 7.6.4. Google LLC
    • 7.6.4.1. Participant's Overview
    • 7.6.4.2. Financial Performance
    • 7.6.4.3. Product Benchmarking
    • 7.6.4.4. Recent Developments
  • 7.6.5. Samsung Electronics Co.
    • 7.6.5.1. Participant's Overview
    • 7.6.5.2. Financial Performance
    • 7.6.5.3. Product Benchmarking
    • 7.6.5.4. Recent Developments
  • 7.6.6. Alibaba Group Holding Ltd.
    • 7.6.6.1. Participant's Overview
    • 7.6.6.2. Financial Performance
    • 7.6.6.3. Product Benchmarking
    • 7.6.6.4. Recent Developments
  • 7.6.7. Sony Corp.
    • 7.6.7.1. Participant's Overview
    • 7.6.7.2. Financial Performance
    • 7.6.7.3. Product Benchmarking
    • 7.6.7.4. Recent Developments
  • 7.6.8. Salesforce Inc.
    • 7.6.8.1. Participant's Overview
    • 7.6.8.2. Financial Performance
    • 7.6.8.3. Product Benchmarking
    • 7.6.8.4. Recent Developments
  • 7.6.9. Baidu Inc.
    • 7.6.9.1. Participant's Overview
    • 7.6.9.2. Financial Performance
    • 7.6.9.3. Product Benchmarking
    • 7.6.9.4. Recent Developments
  • 7.6.10. Adobe Inc.
    • 7.6.10.1. Participant's Overview
    • 7.6.10.2. Financial Performance
    • 7.6.10.3. Product Benchmarking
    • 7.6.10.4. Recent Developments
  • 7.6.11. Twilio Inc.
    • 7.6.11.1. Participant's Overview
    • 7.6.11.2. Financial Performance
    • 7.6.11.3. Product Benchmarking
    • 7.6.11.4. Recent Developments
  • 7.6.12. Vizio Inc.
    • 7.6.12.1. Participant's Overview
    • 7.6.12.2. Financial Performance
    • 7.6.12.3. Product Benchmarking
    • 7.6.12.4. Recent Developments
  • 7.6.13. Sonos Inc.
    • 7.6.13.1. Participant's Overview
    • 7.6.13.2. Financial Performance
    • 7.6.13.3. Product Benchmarking
    • 7.6.13.4. Recent Developments
  • 7.6.14. BigCommerce Pty. Ltd.
    • 7.6.14.1. Participant's Overview
    • 7.6.14.2. Financial Performance
    • 7.6.14.3. Product Benchmarking
    • 7.6.14.4. Recent Developments
  • 7.6.15. Algolia Inc.
    • 7.6.15.1. Participant's Overview
    • 7.6.15.2. Financial Performance
    • 7.6.15.3. Product Benchmarking
    • 7.6.15.4. Recent Developments