시장보고서

상품코드

1588458

직원 경험 관리 시장 규모, 점유율 및 동향 분석 보고서 : 구성 요소별, 배포별, 기업 규모별, 최종 용도별, 지역별, 부문별 예측(2024-2030년)

Employee Experience Management Market Size, Share, & Trends Analysis Report By Component (Software, Services), By Deployment, By Enterprise Size, By End-use, By Region, And Segment Forecasts, 2024 - 2030

발행일: 2024년 10월 | 리서치사:

Grand View Research | 페이지 정보: 영문 125 Pages | 배송안내 : 2-10일 (영업일 기준)

샘플 요청 목록에 추가

※ 본 상품은 영문 자료로 한글과 영문 목차에 불일치하는 내용이 있을 경우 영문을 우선합니다. 정확한 검토를 위해 영문 목차를 참고해주시기 바랍니다.

시장 규모 및 동향 :

직원 경험 관리 세계 시장 규모는 2023년 64억 달러로 추정되며, 2024년부터 2030년까지 연평균 9.7% 성장할 것으로 예상됩니다.

이 시장은 직원들의 업무 환경을 개선하고 참여도, 생산성 및 전반적인 업무 만족도를 향상시키는 도구, 플랫폼 및 서비스에 초점을 맞추었습니다. 이 시장을 주도하는 것은 인재 확보, 직장 문화 강화, 직원과 기업의 목표가 일치하는 것의 중요성을 인식하는 조직입니다. 팬데믹 이후 조직이 원격 근무 및 하이브리드 근무 환경으로 전환하면서 직원들의 참여와 성과를 관리하는 디지털 솔루션에 대한 수요가 증가하고 있습니다. 세계 기업들은 비즈니스 성과뿐만 아니라 직원들의 웰빙, 만족도, 조직 목표와의 연계성을 우선순위에 두고 이러한 플랫폼을 HR 인프라에 통합하는 추세가 강화되고 있습니다.

조직은 직원들의 생산성과 유지율을 높이기 위해 정신적, 육체적 건강을 우선순위에 두면서 직원들의 웰빙을 중요하게 여기고 있습니다. 이에 따라 웰빙 추적, 정신 건강 리소스, 일과 삶의 균형 도구 등을 제공하는 플랫폼이 등장해 직원들이 지원받고 있다는 느낌을 받을 수 있도록 돕고 있습니다. 이러한 솔루션은 건강한 인력이 성과와 몰입도 향상에 기여한다는 사실을 기업들이 인식하면서 점점 더 많은 지지를 받고 있습니다. 동시에 기업이 핵심 인사 프로세스를 디지털화함에 따라 인사 디지털 전환이 시장 성장을 주도하고 있습니다. 자동화된 성과 평가부터 실시간 직원 피드백 시스템, 고급 인력 분석에 이르기까지 기업들은 기술을 도입해 업무를 간소화하고 직원들의 행동과 만족도에 대한 귀중한 통찰력을 얻고 있습니다. 이러한 디지털 전환은 의사결정을 강화하고, 직원 참여를 모니터링하고, 개인화된 경험을 가능하게 함으로써 긍정적인 업무 환경을 더욱 촉진합니다. 이러한 추세들을 종합해 보면, 현대의 조직은 직원들의 종합적인 경험 창출에 초점을 맞추고 있다는 것을 알 수 있습니다.

이 시장은 지속적인 HR의 디지털 혁신, AI 및 예측 분석의 광범위한 채택, 직원 경험 플랫폼과 협업 도구의 통합 확대로 인해 주도될 것으로 예상됩니다. 머신러닝의 통합은 직원 개발을 위한 실시간 감정 분석과 개인화된 추천을 가능하게 합니다. 직원 경험 관리(EXM) 솔루션에 대한 수요는 주요 기업들의 혁신과 서비스 강화 추진으로 인해 점점 더 커지고 있습니다. 조직은 직원 만족과 생산성을 중시하고 있으며, 프로세스를 간소화하고 커뮤니케이션을 개선하며 긍정적인 직장 문화를 촉진하는 고급 EXM 기술에 대한 요구가 증가하고 있습니다. 시장 선도 기업들은 진화하는 현대 직장의 요구에 부응하기 위해 지속적으로 최첨단 기능과 서비스를 도입하고 있습니다. 이러한 혁신에 대한 지속적인 노력은 시장 성장과 확장에 크게 기여하고 있습니다.

부문 대시보드
직원 경험 관리 : 변동 분석, 2023년 & 2030년
소프트웨어
- 직원 관여 플랫폼
- 학습 및 개발툴
- 퍼포먼스 관리 소프트웨어
- 직원 피드백과 설문조사
- 직원 윌벵 솔루션
- HR 분석 및 인사이트
서비스
- 컨설팅 및 자문 서비스
- 구현 및 통합 서비스
- 트레이닝 및 지원 서비스
- 매니지드 서비스

제5장 직원 경험 관리 시장 : 전개 추정·동향 분석

부문 대시보드
직원 경험 관리 : 변동 분석, 2023년 및 2030년
클라우드
온프레미스

제6장 직원 경험 관리 시장 : 기업 규모 추정·동향 분석

부문 대시보드
직원 경험 관리 : 변동 분석, 2023년 및 2030년
중소기업
대기업

제7장 직원 경험 관리 시장 : 최종 용도 추정·동향 분석

부문 대시보드
직원 경험 관리 : 변동 분석, 2023년 및 2030년
은행/금융서비스/보험(BFSI)
제조업
소매
IT 및 테크놀러지
헬스케어
정부 및 공공 부문
호스피탈리티
기타

제8장 직원 경험 관리 시장 : 지역 추정·동향 분석

직원 경험 관리 점유율, 지역별, 2023년 및 2030년, 10억 달러
북미
- 컴포넌트별, 2018년-2030년
- 전개 형태별, 2018년-2030년
- 기업 규모별, 2018년-2030년
- 최종 용도별, 2018년-2030년
- 미국
- 캐나다
- 멕시코
유럽
- 컴포넌트별, 2018년-2030년
- 전개 형태별, 2018년-2030년
- 기업 규모별, 2018년-2030년
- 최종 용도별, 2018년-2030년
- 영국
- 독일
- 프랑스
아시아태평양
- 컴포넌트별, 2018년-2030년
- 전개 형태별, 2018년-2030년
- 기업 규모별, 2018년-2030년
- 최종 용도별, 2018년-2030년
- 중국
- 인도
- 일본
- 호주
- 한국
라틴아메리카
- 컴포넌트별, 2018년-2030년
- 전개 형태별, 2018년-2030년
- 기업 규모별, 2018년-2030년
- 최종 용도별, 2018년-2030년
- 브라질
중동 및 아프리카
- 컴포넌트별, 2018년-2030년
- 전개 형태별, 2018년-2030년
- 기업 규모별, 2018년-2030년
- 최종 용도별, 2018년-2030년
- 사우디아라비아
- 아랍에미리트(UAE)
- 남아프리카공화국

제9장 경쟁 구도

주요 시장 진출기업의 최근 동향과 영향 분석
기업 분류
기업의 시장 점유율 분석
기업 히트맵 분석
전략 매핑
- 확대
- 인수합병(M&A)
- 파트너십 및 협업
- 신제품 발매
- 연구개발
기업 개요
- ADP, Inc
- Cornerstone OnDemand
- IBM Corporation
- Microsoft Corporation
- Oracle
- Qualtrics
- Salesforce, Inc.
- ServiceNow
- SurveyMonkey
- Workday, Inc.

LSH 24.11.26

Market Size & Trends:

The global employee experience management market size was estimated at USD 6.40 billion in 2023 and is expected to grow at a CAGR of 9.7% from 2024 to 2030. The market focuses on tools, platforms, and services that improve employees' work environments, fostering engagement, productivity, and overall job satisfaction. This market is driven by organizations recognizing the importance of retaining talent, enhancing workplace culture, and aligning employees with company goals. As organizations shift towards remote and hybrid work environments post-pandemic, the demand for digital solutions that manage employee engagement and performance is on the rise. Global companies are increasingly integrating these platforms into their HR infrastructure, prioritizing not just business outcomes but also employee wellness, satisfaction, and alignment with organizational goals.

Organizations are increasingly focusing on employee well-being by prioritizing both mental and physical health to enhance productivity and retention. This has led to the rise of platforms that offer well-being tracking, mental health resources, and work-life balance tools, ensuring employees feel supported. These solutions are gaining traction as companies recognize that a healthy workforce contributes to improved performance and engagement. Simultaneously, HR digital transformation is driving market growth as businesses digitize critical HR processes. From automated performance reviews to real-time employee feedback systems and advanced workforce analytics, organizations are embracing technology to streamline operations and gain valuable insights into employee behavior and satisfaction. This digital shift enhances decision-making, helps monitor employee engagement, and enables personalized experiences, further fostering a positive work environment. Together, these trends highlight the evolving focus on creating holistic employee experiences in modern organizations.

The market is expected to be driven by continued HR digital transformation, the widespread adoption of AI and predictive analytics, and the growing integration of collaboration tools with employee experience platforms. The integration of machine learning will enable real-time sentiment analysis and personalized recommendations for employee development. The demand for Employee Experience Management (EXM) solutions is increasingly fueled by the push for innovation and enhanced services from leading companies. Organizations are placing a strong emphasis on employee satisfaction and productivity, driving the need for advanced EXM technologies that simplify processes, improve communication, and promote a positive workplace culture. Leading players in the market are continually introducing cutting-edge features and services to meet the evolving demands of modern workplaces. This ongoing focus on innovation is significantly contributing to the growth and expansion of the market.

Global Employee Experience Management Market Report Segmentation

This report forecasts revenue growth at the global, regional, and country levels and provides an analysis of the latest industry trends from 2018 to 2030 in each of the sub-segments. For the purpose of this study, Grand View Research has segmented the global employee experience management market report based on component, deployment, enterprise size, end-use and region:

Component Outlook (Revenue, USD Billion, 2018 - 2030)
Software
- Employee Engagement Platforms
- Learning & Development Tools
- Performance Management Software
- Employee Feedback & Surveys
- Employee well-being Solutions
- HR Analytics & Insights
Services
- Consulting & Advisory Service
- Implementation & Integration Service
- Training & Support Service
- Managed Service
Deployment Outlook (Revenue, USD Billion, 2018 - 2030)
Cloud
On-premises
Enterprise Size Outlook (Revenue, USD Billion, 2018 - 2030)
Small & Medium Sized Enterprises (SMEs)
Large Enterprises
End-use Outlook (Revenue, USD Billion, 2018 - 2030)
BFSI
Manufacturing
Retail
IT & Technology
Healthcare
Government & Public Sector
Hospitality
Others
Regional Outlook (Revenue, USD Billion, 2018 - 2030)
North America
- U.S.
- Canada
- Mexico
Europe
- UK
- Germany
- France
Asia Pacific
- China
- India
- Japan
- Australia
- South Korea
Latin America
- Brazil
Middle East & Africa (MEA)
- UAE
- Saudi Arabia
- South Africa

Chapter 1. Methodology and Scope

1.1. Methodology segmentation & scope
1.2. Market Definitions
1.3. Research Methodology
- 1.3.1. Information Procurement
- 1.3.2. Information or Data Analysis
- 1.3.3. Market Formulation & Data Visualization
- 1.3.4. Data Validation & Publishing
1.4. Research Scope and Assumptions
- 1.4.1. List of Data Sources

Chapter 2. Executive Summary

2.1. Market Outlook
2.2. Segment Outlook
2.3. Competitive Insights

Chapter 3. Employee Experience Management Variables, Trends & Scope

3.1. Market Introduction/Lineage Outlook
3.2. Industry value chain analysis
3.3. Market dynamics
- 3.3.1. Market Drivers Analysis
- 3.3.2. Market Restraints Analysis
- 3.3.3. Industry Opportunities
3.4. Employee Experience Management Analysis Tools
- 3.4.1. Porter's Analysis
  - 3.4.1.1. Bargaining power of the suppliers
  - 3.4.1.2. Bargaining power of the buyers
  - 3.4.1.3. Threats of substitution
  - 3.4.1.4. Threats from new entrants
- 3.4.2. PESTEL Analysis
  - 3.4.2.1. Political landscape
  - 3.4.2.2. Economic and Social landscape
  - 3.4.2.3. Technological landscape
  - 3.4.2.4. Environmental landscape
  - 3.4.2.5. Legal landscape

Chapter 4. Employee Experience Management Market: Component Estimates & Trend Analysis

4.1. Segment Dashboard
4.2. Employee Experience Management: Component Movement Analysis, 2023 & 2030 (USD Billion)
4.3. Software
- 4.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.3.2. Employee Engagement Platforms
  - 4.3.2.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.3.3. Learning & Development Tools
  - 4.3.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.3.4. Performance Management Software
  - 4.3.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.3.5. Employee Feedback & Surveys
  - 4.3.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.3.6. Employee Well-being Solutions
  - 4.3.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.3.7. HR Analytics & Insights
  - 4.3.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
4.4. Services
- 4.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.4.2. Consulting & Advisory Service
  - 4.4.2.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.4.3. Implementation & Integration Service
  - 4.4.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.4.4. Training & Support Service
  - 4.4.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.4.5. Managed Service
  - 4.4.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 5. Employee Experience Management Market: Deployment Estimates & Trend Analysis

5.1. Segment Dashboard
5.2. Employee Experience Management: Enterprise Size Movement Analysis, 2023 & 2030 (USD Billion)
5.3. Cloud
- 5.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
5.4. On-premises
- 5.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 6. Employee Experience Management Market: Enterprise Size Estimates & Trend Analysis

6.1. Segment Dashboard
6.2. Employee Experience Management: Enterprise Size Movement Analysis, 2023 & 2030 (USD Billion)
6.3. Small & Medium Sized Enterprises (SMEs)
- 6.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
6.4. Large Enterprises
- 6.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 7. Employee Experience Management Market: End Use Estimates & Trend Analysis

7.1. Segment Dashboard
7.2. Employee Experience Management: End Use Movement Analysis, 2023 & 2030 (USD Billion)
7.3. BFSI
- 7.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.4. Manufacturing
- 7.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.5. Retail
- 7.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.6. IT & Technology
- 7.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.7. Healthcare
- 7.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.8. Government & Public Sector
- 7.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.9. Hospitality
- 7.9.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.10. Others
- 7.10.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 8. Employee Experience Management Market: Regional Estimates & Trend Analysis

8.1. Employee Experience Management Share, By Region, 2023 & 2030, USD Billion
8.2. North America
- 8.2.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 8.2.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
  - 8.2.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
  - 8.2.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
- 8.2.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
- 8.2.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
- 8.2.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
- 8.2.6. U.S.
  - 8.2.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.2.6.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    - 8.2.6.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
    - 8.2.6.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
  - 8.2.6.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
  - 8.2.6.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
  - 8.2.6.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
- 8.2.7. Canada
  - 8.2.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.2.7.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    - 8.2.7.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
    - 8.2.7.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
  - 8.2.7.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
  - 8.2.7.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
  - 8.2.7.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
- 8.2.8. Mexico
  - 8.2.8.1. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    - 8.2.8.1.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
    - 8.2.8.1.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
  - 8.2.8.2. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
  - 8.2.8.3. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
  - 8.2.8.4. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
8.3. Europe
- 8.3.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 8.3.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
  - 8.3.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
  - 8.3.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
- 8.3.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
- 8.3.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
- 8.3.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
- 8.3.6. UK
  - 8.3.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.3.6.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    - 8.3.6.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
    - 8.3.6.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
  - 8.3.6.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
  - 8.3.6.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
  - 8.3.6.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
- 8.3.7. Germany
  - 8.3.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.3.7.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    - 8.3.7.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
    - 8.3.7.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
  - 8.3.7.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
  - 8.3.7.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
  - 8.3.7.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
- 8.3.8. France
  - 8.3.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.3.8.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    - 8.3.8.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
    - 8.3.8.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
  - 8.3.8.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
  - 8.3.8.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
  - 8.3.8.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
8.4. Asia Pacific
- 8.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 8.4.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
  - 8.4.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
  - 8.4.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
- 8.4.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
- 8.4.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
- 8.4.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
- 8.4.6. China
  - 8.4.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.4.6.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    - 8.4.6.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
    - 8.4.6.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
  - 8.4.6.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
  - 8.4.6.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
  - 8.4.6.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
- 8.4.7. India
  - 8.4.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.4.7.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    - 8.4.7.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
    - 8.4.7.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
  - 8.4.7.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
  - 8.4.7.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
  - 8.4.7.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
- 8.4.8. Japan
  - 8.4.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.4.8.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    - 8.4.8.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
    - 8.4.8.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
  - 8.4.8.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
  - 8.4.8.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
  - 8.4.8.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
- 8.4.9. Australia
  - 8.4.9.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.4.9.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    - 8.4.9.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
    - 8.4.9.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
  - 8.4.9.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
  - 8.4.9.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
  - 8.4.9.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
- 8.4.10. South Korea
  - 8.4.10.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.4.10.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    - 8.4.10.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
    - 8.4.10.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
  - 8.4.10.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
  - 8.4.10.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
  - 8.4.10.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
8.5. Latin America
- 8.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 8.5.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
  - 8.5.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
  - 8.5.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
- 8.5.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
- 8.5.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
- 8.5.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
- 8.5.6. Brazil
  - 8.5.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.5.6.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    - 8.5.6.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
    - 8.5.6.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
  - 8.5.6.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
  - 8.5.6.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
  - 8.5.6.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
8.6. Middle East & Africa
- 8.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 8.6.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
  - 8.6.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
  - 8.6.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
- 8.6.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
- 8.6.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
- 8.6.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
- 8.6.6. Saudi Arabia
  - 8.6.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.6.6.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    - 8.6.6.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
    - 8.6.6.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
  - 8.6.6.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
  - 8.6.6.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
  - 8.6.6.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
- 8.6.7. UAE
  - 8.6.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.6.7.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    - 8.6.7.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
    - 8.6.7.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
  - 8.6.7.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
  - 8.6.7.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
  - 8.6.7.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
- 8.6.8. South Africa
  - 8.6.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.6.8.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    - 8.6.8.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
    - 8.6.8.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
  - 8.6.8.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
  - 8.6.8.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
  - 8.6.8.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)

Chapter 9. Competitive Landscape

9.1. Recent Developments & Impact Analysis by Key Market Participants
9.2. Company Categorization
9.3. Company Market Share Analysis
9.4. Company Heat Map Analysis
9.5. Strategy Mapping
- 9.5.1. Expansion
- 9.5.2. Mergers & Acquisition
- 9.5.3. Partnerships & Collaborations
- 9.5.4. New Product Launches
- 9.5.5. Research And Development
9.6. Company Profiles
- 9.6.1. ADP, Inc
  - 9.6.1.1. Participant's Overview
  - 9.6.1.2. Financial Performance
  - 9.6.1.3. Product Benchmarking
  - 9.6.1.4. Recent Developments
- 9.6.2. Cornerstone OnDemand
  - 9.6.2.1. Participant's Overview
  - 9.6.2.2. Financial Performance
  - 9.6.2.3. Product Benchmarking
  - 9.6.2.4. Recent Developments
- 9.6.3. IBM Corporation
  - 9.6.3.1. Participant's Overview
  - 9.6.3.2. Financial Performance
  - 9.6.3.3. Product Benchmarking
  - 9.6.3.4. Recent Developments
- 9.6.4. Microsoft Corporation
  - 9.6.4.1. Participant's Overview
  - 9.6.4.2. Financial Performance
  - 9.6.4.3. Product Benchmarking
  - 9.6.4.4. Recent Developments
- 9.6.5. Oracle
  - 9.6.5.1. Participant's Overview
  - 9.6.5.2. Financial Performance
  - 9.6.5.3. Product Benchmarking
  - 9.6.5.4. Recent Developments
- 9.6.6. Qualtrics
  - 9.6.6.1. Participant's Overview
  - 9.6.6.2. Financial Performance
  - 9.6.6.3. Product Benchmarking
  - 9.6.6.4. Recent Developments
- 9.6.7. Salesforce, Inc.
  - 9.6.7.1. Participant's Overview
  - 9.6.7.2. Financial Performance
  - 9.6.7.3. Product Benchmarking
  - 9.6.7.4. Recent Developments
- 9.6.8. ServiceNow
  - 9.6.8.1. Participant's Overview
  - 9.6.8.2. Financial Performance
  - 9.6.8.3. Product Benchmarking
  - 9.6.8.4. Recent Developments
- 9.6.9. SurveyMonkey
  - 9.6.9.1. Participant's Overview
  - 9.6.9.2. Financial Performance
  - 9.6.9.3. Product Benchmarking
  - 9.6.9.4. Recent Developments
- 9.6.10. Workday, Inc.
  - 9.6.10.1. Participant's Overview
  - 9.6.10.2. Financial Performance
  - 9.6.10.3. Product Benchmarking
  - 9.6.10.4. Recent Developments