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봇 서비스 시장 규모, 점유율, 동향 분석 리포트 : 서비스 유형별, 모드별, 인터랙션 유형별, 용도별, 배포별, 조직 규모별, 산업별, 지역별, 부문 예측(2025-2030년)

Bot Services Market Size, Share & Trends Analysis Report By Service Type, By Mode, By Interaction Type, By Application, By Deployment, By Organization Size, By Vertical, By Region, And Segment Forecasts, 2025 - 2030

발행일: | 리서치사: Grand View Research | 페이지 정보: 영문 100 Pages | 배송안내 : 2-10일 (영업일 기준)

    
    
    




※ 본 상품은 영문 자료로 한글과 영문 목차에 불일치하는 내용이 있을 경우 영문을 우선합니다. 정확한 검토를 위해 영문 목차를 참고해주시기 바랍니다.

봇 서비스 시장 규모와 동향

세계의 봇 서비스 시장 규모는 2024년에 31억 5,000만 달러로 추정되며, 2025-2030년에 34.7%의 CAGR로 성장할 것으로 예측됩니다.

기업은 운영 비용 절감, 고객 문의 대응, 클레임 및 주문 관리 등의 프로세스 간소화를 위해 챗봇과 가상비서를 도입하는 사례가 늘고 있습니다.

클라우드 기반 봇 플랫폼의 광범위한 채택은 확장성, 유연성, 대규모 인프라 투자 없이도 쉽게 구축할 수 있는 확장성을 제공함으로써 시장 규모 확대에 기여하고 있습니다. 대규모 예산과 복잡한 운영 요구사항을 가진 대기업은 고객 서비스, 인사, IT 업무에 봇을 통합하여 현재 시장 수요의 대부분을 주도하고 있습니다. 이러한 요인들이 결합되어 봇 서비스는 효율성과 고객 경험을 향상시키는 데 필수적인 툴로 자리매김하고 있습니다.

또한 인공지능, 자연 언어 처리, 머신러닝의 발전으로 사용자 의도 이해, 감정 분석, 개인화된 대화 등 봇의 기능이 강화되면서 시장 성장을 촉진하고 있습니다. 멀티 채널 통합의 확대로 봇은 웹사이트, 모바일 앱, 소셜미디어, 음성비서 등 다양한 채널에서 사용자를 원활하게 참여시킬 수 있으며, 고객이 가장 활동적인 곳에서 만날 수 있습니다. 스마트폰의 보급과 소셜미디어 사용 증가는 모바일 봇과 메시징 봇에 대한 수요를 자극하고 있습니다. 또한 AI 기반의 자가 학습형 챗봇과 행동 분석에 대한 관심이 높아지면서 보다 지능적이고 적응력이 높은 봇 서비스를 지원하며 그 적용 분야가 확대되고 있습니다.

앞으로의 확장은 데이터 프라이버시와 안전한 신원 확인에 중점을 둔 규제 프레임워크가 진화하고 컴플라이언스를 준수하는 봇 솔루션의 채택을 촉진할 수 있는지에 달려있습니다. 특히 디지털 퍼스트(Digital First) 산업에서는 24시간 365일 고객 대응에 대한 요구가 증가하고 있으며, 적시에 지원과 개인화된 경험을 제공하는 봇의 중요성이 커지고 있습니다. 에이전트 성능 관리, 사내 프로세스 자동화, 사물인터넷(IoT) 기기와의 통합 등 새로운 이용 사례는 봇 서비스에 새로운 길을 열어주고 있으며, AI 및 클라우드 기술의 지속적인 혁신과 주요 시장 진출기업의 투자 증가는 시장 상승 시장의 상승 궤도와 다양한 사업 운영으로의 통합을 지원하고 있습니다.

목차

제1장 조사 방법과 범위

제2장 개요

제3장 봇 서비스 시장의 변수, 동향, 범위

  • 시장의 채택/계통 전망
  • 시장 규모와 성장 전망
  • 산업 밸류체인 분석
  • 시장 역학
  • 시장 역학
    • 시장 성장 촉진요인 분석
    • 시장 성장 억제요인 분석
    • 산업의 기회
    • 산업의 과제
  • 봇 서비스 시장 분석 툴
    • Porter의 산업 분석
    • PESTEL 분석

제4장 봇 서비스 시장 : 서비스 유형별, 추정·동향 분석

  • 부문 대시보드
  • 봇 서비스 시장 : 서비스 유형 변동 분석, 2023년과 2030년
  • 프레임워크
  • 플랫폼

제5장 봇 서비스 시장 : 모드별, 추정·동향 분석

  • 부문 대시보드
  • 봇 서비스 시장 : 모드 변동 분석, 2023년과 2030년
  • 웹사이트
  • 컨택센터
  • 소셜미디어
  • 모바일 애플리케이션

제6장 봇 서비스 시장 : 인터랙션 유형별, 추정·동향 분석

  • 부문 대시보드
  • 봇 서비스 시장 : 인터랙션 유형 변동 분석, 2023년과 2030년
  • 텍스트와 리치 미디어
  • 오디오
  • 비디오

제7장 봇 서비스 시장 : 용도별, 추정·동향 분석

  • 부문 대시보드
  • 봇 서비스 시장 : 용도 변동 분석, 2023년과 2030년
  • 고객 관여와 유지
  • 인재 관리
  • 에이전트 퍼포먼스 관리
  • 컨텐츠 관리
  • 기타

제8장 봇 서비스 시장 : 배포별, 추정·동향 분석

  • 부문 대시보드
  • 봇 서비스 시장 : 배포 변동 분석, 2023년과 2030년
  • 온프레미스
  • 클라우드

제9장 봇 서비스 시장 : 조직 규모별, 추정·동향 분석

  • 부문 대시보드
  • 봇 서비스 시장 : 조직 규모 변동 분석, 2023년과 2030년
  • 대기업
  • 중소기업

제10장 봇 서비스 시장 : 산업별, 추정·동향 분석

  • 부문 대시보드
  • 봇 서비스 시장 : 산업 변동 분석, 2023년과 2030년
  • BFSI
  • 소매·E-Commerce
  • 헬스케어
  • 미디어 & 엔터테인먼트
  • 여행과 접객(Hoapitality)
  • IT·통신
  • 정부
  • 기타

제11장 봇 서비스 시장 : 지역별, 추정·동향 분석

  • 봇 서비스 시장 점유율(지역별, 2023년과 2030년)
  • 북미
    • 서비스 유형별, 2017-2030년
    • 모드별, 2017-2030년
    • 인터랙션 유형별, 2017-2030년
    • 조직 규모별, 2017-2030년
    • 용도별, 2017-2030년
    • 배포별, 2017-2030년
    • 산업별, 2017-2030년
    • 미국
    • 캐나다
    • 멕시코
  • 유럽
    • 서비스 유형별, 2017-2030년
    • 모드별, 2017-2030년
    • 인터랙션 유형별, 2017-2030년
    • 조직 규모별, 2017-2030년
    • 용도별, 2017-2030년
    • 배포별, 2017-2030년
    • 산업별, 2017-2030년
    • 영국
    • 독일
    • 프랑스
  • 아시아태평양
    • 서비스 유형별, 2017-2030년
    • 모드별, 2017-2030년
    • 인터랙션 유형별, 2017-2030년
    • 조직 규모별, 2017-2030년
    • 용도별, 2017-2030년
    • 배포별, 2017-2030년
    • 산업별, 2017-2030년
    • 중국
    • 일본
    • 인도
    • 호주
    • 한국
  • 라틴아메리카
    • 서비스 유형별, 2017-2030년
    • 모드별, 2017-2030년
    • 인터랙션 유형별, 2017-2030년
    • 조직 규모별, 2017-2030년
    • 용도별, 2017-2030년
    • 배포별, 2017-2030년
    • 산업별, 2017-2030년
    • 브라질
  • 중동 및 아프리카
    • 서비스 유형별, 2017-2030년
    • 모드별, 2017-2030년
    • 인터랙션 유형별, 2017-2030년
    • 조직 규모별, 2017-2030년
    • 용도별, 2017-2030년
    • 배포별, 2017-2030년
    • 산업별, 2017-2030년
    • 아랍에미리트
    • 남아프리카공화국
    • 사우디아라비아
KSA 25.06.27

Bot Services Market Size & Trends:

The global bot services market size was estimated at USD 3.15 billion in 2024 and is expected to grow at a CAGR of 34.7% from 2025 to 2030. Organizations increasingly deploy chatbots and virtual assistants to reduce operational costs, handle customer inquiries, and streamline processes like claims and order management.

The widespread adoption of cloud-based bot platforms contributes to market scale by offering scalability, flexibility, and ease of deployment without heavy infrastructure investments. Large enterprises, with significant budgets and complex operational needs, drive much of the current market demand by integrating bots across customer service, HR, and IT operations. These factors collectively establish bot services as essential tools for improving efficiency and customer experience.

Moreover, market growth is supported by advancements in artificial intelligence, natural language processing, and machine learning, which enhance bot capabilities such as understanding user intent, sentiment analysis, and personalized interactions. The expansion of multi-channel integration enables bots to engage users seamlessly across websites, mobile apps, social media, and voice assistants, meeting customers where they are most active. Increasing smartphone penetration and social media usage stimulate the demand for mobile and messaging bots. In addition, rising interest in AI-driven self-learning chatbots and behavioral analytics supports more intelligent and adaptive bot services, broadening their application across sectors.

Future expansion depends on evolving regulatory frameworks emphasizing data privacy and secure identity verification, which encourage the adoption of compliant bot solutions. The growing need for 24/7 customer engagement, especially in digital-first industries, reinforces the importance of bots in delivering timely support and personalized experiences. Emerging use cases in agent performance management, internal process automation, and integration with Internet of Things (IoT) devices open new avenues for bot services. Continuous innovation in AI and cloud technologies, combined with increasing investments by key market players, sustains the market's upward trajectory and integration into diverse business operations.

Global Bot Services Market Report Segmentation

This report forecasts revenue growth at the global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2017 to 2030. For this study, Grand View Research has segmented the global bot services market report based on service type, mode, interaction type, application, deployment, organization size, vertical, and region.

  • Service Type Outlook (Revenue, USD Million, 2017 - 2030)
  • Framework
  • Platform
  • Mode Outlook (Revenue, USD Million, 2017 - 2030)
  • Website
  • Contact Centers
  • Social Media
  • Mobile Applications
  • Interaction Type Outlook (Revenue, USD Million, 2017 - 2030)
  • Text & Rich Media
  • Audio
  • Video
  • Application Outlook (Revenue, USD Million, 2017 - 2030)
  • Customer Engagement & Retention
  • Workforce Management
  • Agent Performance Management
  • Content Management
  • Others
  • Deployment Outlook (Revenue, USD Million, 2017 - 2030)
  • On-premises
  • Cloud
  • Organization Size Outlook (Revenue, USD Million, 2017 - 2030)
  • Large Enterprises
  • SMEs
  • Vertical Outlook (Revenue, USD Million, 2017 - 2030)
  • BFSI
  • Retail & E-commerce
  • Healthcare
  • Media & Entertainment
  • Travel & Hospitality
  • IT & Telecom
  • Government
  • Others
  • Regional Outlook (Revenue, USD Million, 2017 - 2030)
  • North America
    • U.S.
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • France
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Australia
  • Latin America
    • Brazil
  • Middle East and Africa (MEA)
    • UAE
    • KSA
    • South Africa

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Market Segmentation and Scope
  • 1.2. Market Definitions
  • 1.3. Research Methodology
    • 1.3.1. Information Procurement
    • 1.3.2. Information or Data Analysis
    • 1.3.3. Market Formulation & Data Visualization
    • 1.3.4. Data Validation & Publishing
  • 1.4. Research Scope and Assumptions
    • 1.4.1. List of Data Sources

Chapter 2. Executive Summary

  • 2.1. Market Outlook
  • 2.2. Segment Outlook
  • 2.3. Competitive Insights

Chapter 3. Bot Services Market Variables, Trends, & Scope

  • 3.1. Market Introduction/Lineage Outlook
  • 3.2. Market Size and Growth Prospects (USD Million)
  • 3.3. Industry Value Chain Analysis
  • 3.4. Market Dynamics
  • 3.5. Market Dynamics
    • 3.5.1. Market Drivers Analysis
    • 3.5.2. Market Restraints Analysis
    • 3.5.3. Industry Opportunities
    • 3.5.4. Industry Challenges
  • 3.6. Bot Services Market Analysis Tools
    • 3.6.1. Porter's Analysis
      • 3.6.1.1. Bargaining power of the suppliers
      • 3.6.1.2. Bargaining power of the buyers
      • 3.6.1.3. Threats of substitution
      • 3.6.1.4. Threats from new entrants
      • 3.6.1.5. Competitive rivalry
    • 3.6.2. PESTEL Analysis
      • 3.6.2.1. Political landscape
      • 3.6.2.2. Economic and Social landscape
      • 3.6.2.3. Technological landscape
      • 3.6.2.4. Environmental landscape
      • 3.6.2.5. Legal landscape

Chapter 4. Bot Services Market: Service Type Estimates & Trend Analysis

  • 4.1. Segment Dashboard
  • 4.2. Bot Services Market: Service Type Movement Analysis, 2023 & 2030 (USD Million)
  • 4.3. Framework
    • 4.3.1. Framework Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 4.4. Platform
    • 4.4.1. Platform Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)

Chapter 5. Bot Services Market: Mode Estimates & Trend Analysis

  • 5.1. Segment Dashboard
  • 5.2. Bot Services Market: Mode Movement Analysis, 2023 & 2030 (USD Million)
  • 5.3. Website
    • 5.3.1. Website Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 5.4. Contact Centers
    • 5.4.1. Contact Centers Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 5.5. Social Media
    • 5.5.1. Social Media Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 5.6. Mobile Applications
    • 5.6.1. Mobile Applications Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)

Chapter 6. Bot Services Market: Interaction Type Estimates & Trend Analysis

  • 6.1. Segment Dashboard
  • 6.2. Bot Services Market: Interaction Type Movement Analysis, 2023 & 2030 (USD Million)
  • 6.3. Text & Rich Media
    • 6.3.1. Text & Rich Media Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 6.4. Audio
    • 6.4.1. Audio Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 6.5. Video
    • 6.5.1. Video Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)

Chapter 7. Bot Services Market: Application Estimates & Trend Analysis

  • 7.1. Segment Dashboard
  • 7.2. Bot Services Market: Application Movement Analysis, 2023 & 2030 (USD Million)
  • 7.3. Customer Engagement & Retention
    • 7.3.1. Customer Engagement & Retention Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 7.4. Workforce Management
    • 7.4.1. Workforce Management Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 7.5. Agent Performance Management
    • 7.5.1. Agent Performance Management Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 7.6. Content Management
    • 7.6.1. Content Management Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 7.7. Others
    • 7.7.1. Others Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)

Chapter 8. Bot Services Market: Deployment Estimates & Trend Analysis

  • 8.1. Segment Dashboard
  • 8.2. Bot Services Market: Deployment Movement Analysis, 2023 & 2030 (USD Million)
  • 8.3. On-premises
    • 8.3.1. On-premises Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 8.4. Cloud
    • 8.4.1. Cloud Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)

Chapter 9. Bot Services Market: Organization Size Estimates & Trend Analysis

  • 9.1. Segment Dashboard
  • 9.2. Bot Services Market: Organization Size Movement Analysis, 2023 & 2030 (USD Million)
  • 9.3. Large Enterprises
    • 9.3.1. Large Enterprises Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 9.4. SMEs
    • 9.4.1. SMEs Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)

Chapter 10. Bot Services Market: Vertical Estimates & Trend Analysis

  • 10.1. Segment Dashboard
  • 10.2. Bot Services Market: Vertical Movement Analysis, 2023 & 2030 (USD Million)
  • 10.3. BFSI
    • 10.3.1. BFSI Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 10.4. Retail & E-commerce
    • 10.4.1. Retail & E-commerce Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 10.5. Healthcare
    • 10.5.1. Healthcare Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 10.6. Media & Entertainment
    • 10.6.1. Media & Entertainment Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 10.7. Travel & Hospitality
    • 10.7.1. Travel & Hospitality Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 10.8. IT & Telecom
    • 10.8.1. IT & Telecom Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 10.9. Government
    • 10.9.1. Government Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 10.10. Others
    • 10.10.1. Others Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)

Chapter 11. Bot Services Market: Regional Estimates & Trend Analysis

  • 11.1. Bot Services Market Share, By Region, 2023 & 2030 USD Million
  • 11.2. North America
    • 11.2.1. North America Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 11.2.2. North America Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
    • 11.2.3. North America Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
    • 11.2.4. North America Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
    • 11.2.5. North America Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
    • 11.2.6. North America Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
    • 11.2.7. North America Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
    • 11.2.8. North America Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.2.9. U.S.
      • 11.2.9.1. U.S. Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.2.9.2. U.S. Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.2.9.3. U.S. Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.2.9.4. U.S. Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.2.9.5. U.S. Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.2.9.6. U.S. Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.2.9.7. U.S. Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.2.9.8. U.S. Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.2.10. Canada
      • 11.2.10.1. Canada Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.2.10.2. Canada Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.2.10.3. Canada Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.2.10.4. Canada Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.2.10.5. Canada Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.2.10.6. Canada Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.2.10.7. Canada Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.2.10.8. Canada Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.2.11. Mexico
      • 11.2.11.1. Mexico Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.2.11.2. Mexico Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.2.11.3. Mexico Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.2.11.4. Mexico Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.2.11.5. Mexico Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.2.11.6. Mexico Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.2.11.7. Mexico Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.2.11.8. Mexico Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
  • 11.3. Europe
    • 11.3.1. Europe Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 11.3.2. Europe Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
    • 11.3.3. Europe Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
    • 11.3.4. Europe Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
    • 11.3.5. Europe Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
    • 11.3.6. Europe Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
    • 11.3.7. Europe Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
    • 11.3.8. Europe Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.3.9. UK
      • 11.3.9.1. UK Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.3.9.2. UK Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.3.9.3. UK Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.3.9.4. UK Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.3.9.5. UK Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.3.9.6. UK Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.3.9.7. UK Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.3.9.8. UK Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.3.10. Germany
      • 11.3.10.1. Germany Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.3.10.2. Germany Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.3.10.3. Germany Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.3.10.4. Germany Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.3.10.5. Germany Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.3.10.6. Germany Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.3.10.7. Germany Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.3.10.8. Germany Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.3.11. France
      • 11.3.11.1. France Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.3.11.2. France Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.3.11.3. France Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.3.11.4. France Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.3.11.5. France Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.3.11.6. France Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.3.11.7. France Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.3.11.8. France Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
  • 11.4. Asia Pacific
    • 11.4.1. Asia Pacific Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 11.4.2. Asia Pacific Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
    • 11.4.3. Asia Pacific Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
    • 11.4.4. Asia Pacific Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
    • 11.4.5. Asia Pacific Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
    • 11.4.6. Asia Pacific Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
    • 11.4.7. Asia Pacific Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
    • 11.4.8. Asia Pacific Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.4.9. China
      • 11.4.9.1. China Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.4.9.2. China Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.4.9.3. China Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.4.9.4. China Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.4.9.5. China Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.4.9.6. China Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.4.9.7. China Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.4.9.8. China Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.4.10. Japan
      • 11.4.10.1. Japan Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.4.10.2. Japan Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.4.10.3. Japan Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.4.10.4. Japan Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.4.10.5. Japan Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.4.10.6. Japan Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.4.10.7. Japan Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.4.10.8. Japan Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.4.11. India
      • 11.4.11.1. India Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.4.11.2. India Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.4.11.3. India Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.4.11.4. India Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.4.11.5. India Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.4.11.6. India Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.4.11.7. India Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.4.11.8. India Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.4.12. Australia
      • 11.4.12.1. Australia Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.4.12.2. Australia Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.4.12.3. Australia Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.4.12.4. Australia Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.4.12.5. Australia Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.4.12.6. Australia Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.4.12.7. Australia Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.4.12.8. Australia Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.4.13. South Korea
      • 11.4.13.1. South Korea Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.4.13.2. South Korea Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.4.13.3. South Korea Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.4.13.4. South Korea Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.4.13.5. South Korea Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.4.13.6. South Korea Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.4.13.7. South Korea Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.4.13.8. South Korea Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
  • 11.5. Latin America
    • 11.5.1. Latin America Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 11.5.2. Latin America Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
    • 11.5.3. Latin America Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
    • 11.5.4. Latin America Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
    • 11.5.5. Latin America Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
    • 11.5.6. Latin America Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
    • 11.5.7. Latin America Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
    • 11.5.8. Latin America Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.5.9. Brazil
      • 11.5.9.1. Brazil Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.5.9.2. Brazil Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.5.9.3. Brazil Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.5.9.4. Brazil Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.5.9.5. Brazil Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.5.9.6. Brazil Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.5.9.7. Brazil Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.5.9.8. Brazil Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
  • 11.6. Middle East and Africa
    • 11.6.1. Middle East and Africa Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 11.6.2. Middle East and Africa Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
    • 11.6.3. Middle East and Africa Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
    • 11.6.4. Middle East and Africa Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
    • 11.6.5. Middle East and Africa Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
    • 11.6.6. Middle East and Africa Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
    • 11.6.7. Middle East and Africa Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
    • 11.6.8. Middle East and Africa Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.6.9. UAE
      • 11.6.9.1. UAE Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.6.9.2. UAE Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.6.9.3. UAE Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.6.9.4. UAE Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.6.9.5. UAE Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.6.9.6. UAE Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.6.9.7. UAE Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.6.9.8. UAE Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.6.10. South Africa
      • 11.6.10.1. South Africa Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.6.10.2. South Africa Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.6.10.3. South Africa Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.6.10.4. South Africa Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.6.10.5. South Africa Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.6.10.6. South Africa Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.6.10.7. South Africa Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.6.10.8. South Africa Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.6.11. KSA
      • 11.6.11.1. KSA Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.6.11.2. KSA Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.6.11.3. KSA Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.6.11.4. KSA Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.6.11.5. KSA Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.6.11.6. KSA Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.6.11.7. KSA Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.6.11.8. KSA Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
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