|
시장보고서
상품코드
2040791
스마트 호스피탈리티 시장 규모, 점유율 및 동향 분석 보고서 : 구성 요소별, 도입 형태별, 최종 용도별, 지역별 및 부문별 예측(2026-2033년)Smart Hospitality Market Size, Share & Trends Analysis Report By Component (Hardware, Software, Services), By Deployment (On-Premises, Cloud), By End Use (Hotels & Resorts, Luxury Yachts), By Region, And Segment Forecasts, 2026 - 2033 |
||||||
스마트 호스피탈리티 시장 요약
세계의 스마트 호스피탈리티 시장 규모는 2025년에 392억 5,000만 달러로 평가되며, 2033년까지 1,972억 7,000만 달러에 달할 것으로 예측되고 있으며, 2026-2033년에 CAGR 21.9%로 성장할 전망입니다.
호텔, 리조트 및 기타 숙박 시설에서 고객 경험 향상과 개인화된 서비스에 대한 수요가 증가함에 따라 시장은 빠르게 성장하고 있습니다.
접객(Hospitality) 사업자들은 편의성과 고객 만족도를 높이기 위해 IoT를 활용한 객실 자동화, 모바일 기반 체크인/체크아웃, 디지털 컨시어지 서비스, AI를 활용한 게스트 인게이지먼트 툴 등 스마트 기술을 점점 더 많이 도입하고 있습니다. 이러한 기술을 통해 실시간 서비스 커스터마이징이 가능해졌고, 이는 접객(Hospitality) 비즈니스의 중요한 경쟁요소가 되고 있습니다.
업무 효율성과 비용 최적화에 대한 관심이 높아지면서 시장 성장을 가속화하는 주요 요인으로 작용하고 있습니다. 스마트 호스피탈리티 솔루션은 시설 관리자가 에너지 관리, 하우스키핑 스케줄 관리, 예지보전, 보안 모니터링과 같은 일상 업무를 자동화할 수 있도록 돕습니다. 커넥티드 디바이스와 중앙 집중식 관리 플랫폼의 통합을 통해 호텔은 에너지 소비를 줄이고, 자원 활용을 최적화하며, 운영 비용을 절감할 수 있습니다. 또한 에너지 비용의 상승과 호텔 사업자의 지속가능성 목표가 높아지면서 지능형 빌딩 관리 시스템 및 스마트 에너지 솔루션의 도입이 증가하고 있습니다.
클라우드 기반 도입 모델의 급속한 확산도 시장 확대에 크게 기여하고 있습니다. 클라우드 플랫폼을 통해 접객(Hospitality) 기업은 원격으로 업무를 관리하고, 여러 시스템을 원활하게 통합하고, 비즈니스 요구사항에 따라 서비스를 확장할 수 있습니다. 데이터 분석과 인공지능(AI)의 활용 확대는 사업자가 고객의 취향을 분석하고, 수요 패턴을 예측하고, 타겟팅된 서비스를 제공할 수 있게 해줍니다. 또한 특히 전 세계가 디지털 및 비접촉식 인터랙션으로 전환함에 따라 모바일 애플리케이션과 비접촉식 기술의 사용이 증가하면서 스마트 호스피탈리티 플랫폼에 대한 수요가 증가하고 있습니다.
또한 여행 및 관광 부문 전반의 스마트 인프라 및 디지털 전환에 대한 투자 확대가 시장 성장을 지원하고 있습니다. 정부와 민간 조직은 스마트 시티와 커넥티드 관광 생태계 개발에 집중하고 있으며, 이는 스마트 호스피탈리티 기술 도입을 가속화하고 있습니다. 럭셔리 호텔, 부티크 호텔, 기술적으로 진보된 리조트의 확장, 국제 관광 및 비즈니스 여행 활동의 증가는 예측 기간 중 스마트 호스피탈리티 산업의 솔루션 및 서비스 제공업체들에게 강력한 성장 기회를 제공할 것으로 예상됩니다.
자주 묻는 질문
목차
제1장 조사 방법과 범위
제2장 개요
제3장 스마트 호스피탈리티 변수, 동향, 범위
제4장 스마트 호스피탈리티 시장 : 컴포넌트별 추정·동향 분석
제5장 스마트 호스피탈리티의 도입 추정·동향 분석
제6장 스마트 호스피탈리티 시장 : 최종 사용별 추정·동향 분석
제7장 스마트 호스피탈리티 시장 : 지역별 추정·동향 분석
제8장 경쟁 구도
KSA 26.06.02Smart Hospitality Market Summary
The global smart hospitality market size was valued at USD 39.25 billion in 2025 and is projected to reach USD 197.27 billion by 2033, growing at a CAGR of 21.9% from 2026 to 2033. The market is expanding rapidly due to the increasing demand for enhanced guest experiences and personalized services across hotels, resorts, and other accommodation providers.
Hospitality operators are increasingly adopting smart technologies such as IoT-enabled room automation, mobile-based check-in and check-out, digital concierge services, and AI-powered guest engagement tools to improve convenience and customer satisfaction. These technologies enable real-time service customization, which is becoming a critical competitive factor for hospitality businesses.
The growing focus on operational efficiency and cost optimization is a major driver accelerating market growth. Smart hospitality solutions help property managers automate routine tasks such as energy management, housekeeping scheduling, predictive maintenance, and security monitoring. The integration of connected devices and centralized management platforms enables hotels to reduce energy consumption, optimize resource utilization, and lower operational expenses. In addition, rising energy costs and increasing sustainability goals among hospitality providers are encouraging the adoption of intelligent building management systems and smart energy solutions.
The rapid adoption of cloud-based deployment models is also contributing significantly to market expansion. Cloud platforms allow hospitality businesses to manage operations remotely, integrate multiple systems seamlessly, and scale services based on business requirements. The increasing use of data analytics and artificial intelligence further enables operators to analyze guest preferences, forecast demand patterns, and deliver targeted services. Moreover, the increasing use of mobile applications and contactless technologies, particularly following the global shift toward digital and touchless interactions, is strengthening demand for smart hospitality platforms.
Furthermore, the increasing investments in smart infrastructure and digital transformation across the travel and tourism sector are supporting market growth. Governments and private organizations are focusing on developing smart cities and connected tourism ecosystems, which is accelerating the adoption of smart hospitality technologies. The expansion of luxury hotels, boutique accommodations, and technologically advanced resorts, along with rising international tourism and business travel activities, is expected to create strong growth opportunities for solution and service providers in the smart hospitality industry during the forecast period.
Global Smart Hospitality Market Report Segmentation
This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2021 to 2033. For this study, Grand View Research has segmented the smart hospitality market report based on component, deployment, end use, and region.
- Component Outlook (Revenue, USD Billion, 2021 - 2033)
- Hardware
- Access Control & Security
- In-Room Automation
- Guest Self-Service
- Others
- Software
- Guest Experience Management
- Property & Facility Management
- Security Management
- Others
- Services
- Professional Services
- Managed Services
- Deployment Outlook (Revenue, USD Billion, 2021 - 2033)
- On-Premises
- Cloud
- End Use Outlook (Revenue, USD Billion, 2021 - 2033)
- Hotels & Resorts
- Luxury Yachts
- Cruise Ships
- Others
- Regional Outlook (Revenue, USD Billion, 2021 - 2033)
- North America
- U.S.
- Canada
- Mexico
- Europe
- Germany
- UK
- France
- Asia Pacific
- China
- India
- Japan
- South Korea
- Australia
- Latin America
- Brazil
- Middle East & Africa
- UAE
- Saudi Arabia
- South Africa
Table of Contents
Chapter 1. Methodology and Scope
- 1.1. Market Segmentation and Scope
- 1.2. Market Definitions
- 1.3. Research Methodology
- 1.3.1. Information Procurement
- 1.3.2. Information or Data Analysis
- 1.3.3. Market Formulation & Data Visualization
- 1.3.4. Data Validation & Publishing
- 1.4. Research Scope and Assumptions
- 1.4.1. List of Data Sources
Chapter 2. Executive Summary
- 2.1. Market Outlook
- 2.2. Segment Outlook
- 2.3. Competitive Insights
Chapter 3. Smart Hospitality Variables, Trends, & Scope
- 3.1. Market Introduction/Lineage Outlook
- 3.2. Industry Value Chain Analysis
- 3.3. Market Dynamics
- 3.3.1. Market Drivers Analysis
- 3.3.2. Market Restraints Analysis
- 3.3.3. Industry Opportunities
- 3.4. Smart Hospitality Analysis Tools
- 3.4.1. Porter's Analysis
- 3.4.1.1. Bargaining power of the suppliers
- 3.4.1.2. Bargaining power of the buyers
- 3.4.1.3. Threats of substitution
- 3.4.1.4. Threats from new entrants
- 3.4.1.5. Competitive rivalry
- 3.4.2. PESTEL Analysis
- 3.4.2.1. Political landscape
- 3.4.2.2. Economic and social landscape
- 3.4.2.3. Technological landscape
- 3.4.2.4. Environmental landscape
- 3.4.1. Porter's Analysis
Chapter 4. Smart Hospitality Market: Component Estimates & Trend Analysis
- 4.1. Smart Hospitality Market, By Component Analysis & Market Share, 2025 & 2033
- 4.2. Hardware
- 4.2.1. Hardware Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
- 4.2.2. Access Control & Security
- 4.2.2.1. Access Control & Security Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
- 4.2.3. In-Room Automation
- 4.2.3.1. In-Room Automation Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
- 4.2.4. Guest Self-Service
- 4.2.4.1. Guest Self-Service Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
- 4.2.5. Others
- 4.2.5.1. Others Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
- 4.3. Software
- 4.3.1. Software Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
- 4.3.2. Guest Experience Management
- 4.3.2.1. Guest Experience Management Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
- 4.3.3. Property & Facility Management
- 4.3.3.1. Property & Facility Management Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
- 4.3.4. Security Management
- 4.3.4.1. Security Management Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
- 4.3.5. Others
- 4.3.5.1. Others Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
- 4.4. Services
- 4.4.1. Services Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
- 4.4.2. Professional Services
- 4.4.2.1. Professional Services Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
- 4.4.3. Managed Services
- 4.4.3.1. Managed Services Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
Chapter 5. Smart Hospitality Deployment Estimates & Trend Analysis
- 5.1. Smart Hospitality Market, By Deployment Analysis & Market Share, 2025 & 2033
- 5.2. On-Premises
- 5.2.1. On-Premises Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
- 5.3. Cloud
- 5.3.1. Cloud Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
Chapter 6. Smart Hospitality Market: End Use Estimates & Trend Analysis
- 6.1. Smart Hospitality Market, By End Use Analysis & Market Share, 2025 & 2033
- 6.2. Hotels & Resorts
- 6.2.1. Hotels & Resorts Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
- 6.3. Luxury Yachts
- 6.3.1. Luxury Yachts Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
- 6.4. Cruise Ships
- 6.4.1. Cruise Ships Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
- 6.5. Others
- 6.5.1. Others Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
Chapter 7. Smart Hospitality Market: Regional Estimates & Trend Analysis
- 7.1. Smart hospitality Share, By Region, 2025 & 2033, USD Billion
- 7.2. North America
- 7.2.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
- 7.2.2. Market Estimates and Forecast by Component, 2021 - 2033 (Revenue, USD Billion)
- 7.2.3. Market Estimates and Forecast by Deployment, 2021 - 2033 (Revenue, USD Billion)
- 7.2.4. Market Estimates and Forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
- 7.2.5. U.S.
- 7.2.5.1. Market Estimates and Forecast by Component, 2021 - 2033 (Revenue, USD Billion)
- 7.2.5.2. Market Estimates and Forecast by Deployment, 2021 - 2033 (Revenue, USD Billion)
- 7.2.5.3. Market Estimates and Forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
- 7.2.6. Canada
- 7.2.6.1. Market Estimates and Forecast by Component, 2021 - 2033 (Revenue, USD Billion)
- 7.2.6.2. Market Estimates and Forecast by Deployment, 2021 - 2033 (Revenue, USD Billion)
- 7.2.6.3. Market Estimates and Forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
- 7.2.7. Mexico
- 7.2.7.1. Market Estimates and Forecast by Component, 2021 - 2033 (Revenue, USD Billion)
- 7.2.7.2. Market Estimates and Forecast by Deployment, 2021 - 2033 (Revenue, USD Billion)
- 7.2.7.3. Market Estimates and Forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
- 7.3. Europe
- 7.3.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
- 7.3.2. Market Estimates and Forecast by Component, 2021 - 2033 (Revenue, USD Billion)
- 7.3.3. Market Estimates and Forecast by Deployment, 2021 - 2033 (Revenue, USD Billion)
- 7.3.4. Market Estimates and Forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
- 7.3.5. UK
- 7.3.5.1. Market Estimates and Forecast by Component, 2021 - 2033 (Revenue, USD Billion)
- 7.3.5.2. Market Estimates and Forecast by Deployment, 2021 - 2033 (Revenue, USD Billion)
- 7.3.5.3. Market Estimates and Forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
- 7.3.6. Germany
- 7.3.6.1. Market Estimates and Forecast by Component, 2021 - 2033 (Revenue, USD Billion)
- 7.3.6.2. Market Estimates and Forecast by Deployment, 2021 - 2033 (Revenue, USD Billion)
- 7.3.6.3. Market Estimates and Forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
- 7.3.7. France
- 7.3.7.1. Market Estimates and Forecast by Component, 2021 - 2033 (Revenue, USD Billion)
- 7.3.7.2. Market Estimates and Forecast by Deployment, 2021 - 2033 (Revenue, USD Billion)
- 7.3.7.3. Market Estimates and Forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
- 7.4. Asia Pacific
- 7.4.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
- 7.4.2. Market Estimates and Forecast by Component, 2021 - 2033 (Revenue, USD Billion)
- 7.4.3. Market Estimates and Forecast by Deployment, 2021 - 2033 (Revenue, USD Billion)
- 7.4.4. Market Estimates and Forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
- 7.4.5. China
- 7.4.5.1. Market Estimates and Forecast by Component, 2021 - 2033 (Revenue, USD Billion)
- 7.4.5.2. Market Estimates and Forecast by Deployment, 2021 - 2033 (Revenue, USD Billion)
- 7.4.5.3. Market Estimates and Forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
- 7.4.6. India
- 7.4.6.1. Market Estimates and Forecast by Component, 2021 - 2033 (Revenue, USD Billion)
- 7.4.6.2. Market Estimates and Forecast by Deployment, 2021 - 2033 (Revenue, USD Billion)
- 7.4.6.3. Market Estimates and Forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
- 7.4.7. Japan
- 7.4.7.1. Market Estimates and Forecast by Component, 2021 - 2033 (Revenue, USD Billion)
- 7.4.7.2. Market Estimates and Forecast by Deployment, 2021 - 2033 (Revenue, USD Billion)
- 7.4.7.3. Market Estimates and Forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
- 7.4.8. Australia
- 7.4.8.1. Market Estimates and Forecast by Component, 2021 - 2033 (Revenue, USD Billion)
- 7.4.8.2. Market Estimates and Forecast by Deployment, 2021 - 2033 (Revenue, USD Billion)
- 7.4.8.3. Market Estimates and Forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
- 7.4.9. South Korea
- 7.4.9.1. Market Estimates and Forecast by Component, 2021 - 2033 (Revenue, USD Billion)
- 7.4.9.2. Market Estimates and Forecast by Deployment, 2021 - 2033 (Revenue, USD Billion)
- 7.4.9.3. Market Estimates and Forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
- 7.5. Latin America
- 7.5.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
- 7.5.2. Market Estimates and Forecast by Component, 2021 - 2033 (Revenue, USD Billion)
- 7.5.3. Market Estimates and Forecast by Deployment, 2021 - 2033 (Revenue, USD Billion)
- 7.5.4. Market Estimates and Forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
- 7.5.5. Brazil
- 7.5.5.1. Market Estimates and Forecast by Component, 2021 - 2033 (Revenue, USD Billion)
- 7.5.5.2. Market Estimates and Forecast by Deployment, 2021 - 2033 (Revenue, USD Billion)
- 7.5.5.3. Market Estimates and Forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
- 7.6. Middle East & Africa
- 7.6.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
- 7.6.2. Market Estimates and Forecast by Component, 2021 - 2033 (Revenue, USD Billion)
- 7.6.3. Market Estimates and Forecast by Deployment, 2021 - 2033 (Revenue, USD Billion)
- 7.6.4. Market Estimates and Forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
- 7.6.5. UAE
- 7.6.5.1. Market Estimates and Forecast by Component, 2021 - 2033 (Revenue, USD Billion)
- 7.6.5.2. Market Estimates and Forecast by Deployment, 2021 - 2033 (Revenue, USD Billion)
- 7.6.5.3. Market Estimates and Forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
- 7.6.6. Saudi Arabia
- 7.6.6.1. Market Estimates and Forecast by Component, 2021 - 2033 (Revenue, USD Billion)
- 7.6.6.2. Market Estimates and Forecast by Deployment, 2021 - 2033 (Revenue, USD Billion)
- 7.6.6.3. Market Estimates and Forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
- 7.6.7. South Africa
- 7.6.7.1. Market Estimates and Forecast by Component, 2021 - 2033 (Revenue, USD Billion)
- 7.6.7.2. Market Estimates and Forecast by Deployment, 2021 - 2033 (Revenue, USD Billion)
- 7.6.7.3. Market Estimates and Forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
Chapter 8. Competitive Landscape
- 8.1. Recent Developments & Impact Analysis by Key Market Participants
- 8.2. Company Categorization
- 8.3. Company Market Share Analysis, 2025
- 8.4. Company Heat Map Analysis
- 8.5. Strategy Mapping
- 8.5.1. Expansion
- 8.5.2. Mergers & Acquisition
- 8.5.3. Partnerships & Collaborations
- 8.5.4. Product Launches
- 8.5.5. Recent Developments
- 8.6. Company Profiles
- 8.6.1. Agilysys NV LLC.
- 8.6.1.1. Participant's Overview
- 8.6.1.2. Financial Performance
- 8.6.1.3. Product Benchmarking
- 8.6.1.4. Recent Developments
- 8.6.2. Cisco Systems, Inc.
- 8.6.2.1. Participant's Overview
- 8.6.2.2. Financial Performance
- 8.6.2.3. Product Benchmarking
- 8.6.2.4. Recent Developments
- 8.6.3. Cloudbeds
- 8.6.3.1. Participant's Overview
- 8.6.3.2. Financial Performance
- 8.6.3.3. Product Benchmarking
- 8.6.3.4. Recent Developments
- 8.6.4. Honeywell International Inc.
- 8.6.4.1. Participant's Overview
- 8.6.4.2. Financial Performance
- 8.6.4.3. Product Benchmarking
- 8.6.4.4. Recent Developments
- 8.6.5. Hotelogix
- 8.6.5.1. Participant's Overview
- 8.6.5.2. Financial Performance
- 8.6.5.3. Product Benchmarking
- 8.6.5.4. Recent Developments
- 8.6.6. Huawei Technologies Co., Ltd.
- 8.6.6.1. Participant's Overview
- 8.6.6.2. Financial Performance
- 8.6.6.3. Product Benchmarking
- 8.6.6.4. Recent Developments
- 8.6.7. IBM
- 8.6.7.1. Participant's Overview
- 8.6.7.2. Financial Performance
- 8.6.7.3. Product Benchmarking
- 8.6.7.4. Recent Developments
- 8.6.8. Infor
- 8.6.8.1. Participant's Overview
- 8.6.8.2. Financial Performance
- 8.6.8.3. Product Benchmarking
- 8.6.8.4. Recent Developments
- 8.6.9. Johnson Controls
- 8.6.9.1. Participant's Overview
- 8.6.9.2. Financial Performance
- 8.6.9.3. Product Benchmarking
- 8.6.9.4. Recent Developments
- 8.6.10. Mews Systems
- 8.6.10.1. Participant's Overview
- 8.6.10.2. Financial Performance
- 8.6.10.3. Product Benchmarking
- 8.6.10.4. Recent Developments
- 8.6.11. Oracle
- 8.6.11.1. Participant's Overview
- 8.6.11.2. Financial Performance
- 8.6.11.3. Product Benchmarking
- 8.6.11.4. Recent Developments
- 8.6.12. SAMSUNG
- 8.6.12.1. Participant's Overview
- 8.6.12.2. Financial Performance
- 8.6.12.3. Product Benchmarking
- 8.6.12.4. Recent Developments
- 8.6.13. Schneider Electric
- 8.6.13.1. Participant's Overview
- 8.6.13.2. Financial Performance
- 8.6.13.3. Product Benchmarking
- 8.6.13.4. Recent Developments
- 8.6.14. Siemens
- 8.6.14.1. Participant's Overview
- 8.6.14.2. Financial Performance
- 8.6.14.3. Product Benchmarking
- 8.6.14.4. Recent Developments
- 8.6.15. StayNTouch
- 8.6.15.1. Participant's Overview
- 8.6.15.2. Financial Performance
- 8.6.15.3. Product Benchmarking
- 8.6.15.4. Recent Developments
- 8.6.1. Agilysys NV LLC.
