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Worldwide Web Conferencing Applications Market Shares, 2023: Evolving Communications and Collaboration

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ÀÌ º¸°í¼­´Â 2023³â À¥ ÄÁÆÛ·±½º ¾ÖÇø®ÄÉÀÌ¼Ç ½ÃÀå Àü¹Ý¿¡¼­ °ø±Þ¾÷üÀÇ ÆÇ¸Å ½ÇÀûÀ» Á¶»çÇÑ °ÍÀÔ´Ï´Ù. 2023³â ¼¼°è ÆÇ¸Å »óÀ§ 5°³ ¾÷ü´Â Microsoft(32.2%), Zoom(32.0%), Cisco(7.8%), Google(4.6%), GoTo(4.5%)¿´½À´Ï´Ù. º» Á¶»ç¿¡¼­´Â ¾ÕÀ¸·Îµµ ±â´ÉÀÇ °¡¼Ó°ú ¼ºÀåÀÌ ¿¹»óµÇ´Â ¼¼°èÀÇ À¥ ÄÁÆÛ·±½º ¾ÖÇø®ÄÉÀÌ¼Ç ½ÃÀåÀ» Á¶»çÇß½À´Ï´Ù. ÆÒµ¥¹Í ÀÌÈÄ ¸î ³âµ¿¾È ¼ºÀåÀÌ ¿Ï¸¸Çß°í, ÀΰøÁö´ÉÀÌ ¼öÀÍ ¼ºÀåÀ» µÞ¹ÞħÇϰí ÀÖ½À´Ï´Ù. ºñµ¿±â ºñµð¿À, ºñÁÖ¾ó Çù¾÷, È­ÀÌÆ®º¸µå, ÆÀ ĵ¹ö½º, AI ¿ä¾à, ¹ø¿ª, Æ®·£½ºÅ¬¸³¼Ç µîÀÇ È¸ÀǸ¦ °­È­ÇÏ´Â ±â´ÉÀº ±âº» ȸÀÇÀåÀ¸·Î ÄÁÆÛ·±½º ¾ÖÇø®ÄÉÀ̼ÇÀ» °è¼Ó °­È­Çϰí ÀÖ½À´Ï´Ù. IDCÀÇ Social, Communities ¹× Collaboration PracticeÀÇ Research Vice PresidentÀÎ Wayne KurtzmanÀº ´ÙÀ½°ú °°ÀÌ ¸»ÇÕ´Ï´Ù. ¡°AI¸¦ ÅëÇÑ ¹ø¿ª, ÀÛ¼º, ¿ä¾àÀº º¸´Ù ÀϹÝÀûÀÎ °ÍÀÌ µÇ°í, AI°¡ ÄÁÅØ½ºÆ®¿¡ ¸Â´Â º¸´Ù °­·ÂÇÑ ÄÁÅÙÃ÷¸¦ ȹµæÇÏ´Â µ¥ µµ¿òÀÌ µË´Ï´Ù. ½Ã°¢ÀûÀ¸·Î ´õ Èï¹Ì·Ó°í ´õ¿í ¸Å·ÂÀûÀÌ µÇ°í ÀÖ½À´Ï´Ù.

IDC ½ÃÀå Á¡À¯À² ¼öÄ¡

ÁÖ¿ä ¿ä¾à

  • It's Human
    • Çù¾÷ÀÇ 5°¡Áö ¿ªÇÐ

±â¼ú °ø±ÞÀÚ¿¡ ´ëÇÑ Á¶¾ð

  • Do Not Miss It
    • ¹®È­ ¹× º¯È­
    • ¸ÖƼ ¸ð´ÞÀÇ »ó½Â
    • Çù¾÷ ÃÖÀûÈ­

½ÃÀå Á¡À¯À²

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  • Cisco
  • Google
  • GoTo
  • Microsoft
  • Zoom

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  • Áß¿äÇÑ ½ÃÀå µ¿Çâ

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  • À¥ ÄÁÆÛ·±½º ¾ÖÇø®ÄÉÀ̼Ç

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AJY 24.09.03

This IDC study examines the vendor revenue performance in the overall web conferencing applications market for 2023. The top 5 vendors in 2023 based on worldwide revenue are Microsoft (32.2%), Zoom (32.0%), Cisco (7.8%), Google (4.6%), and GoTo (4.5%). The top 5 vendors together make up 81.0% of the market revenue - only about 1.0 percentage point higher than in 2022.This IDC study examines the worldwide web conferencing applications market that is well-positioned for continued feature acceleration and growth. Despite moderated growth in the post-pandemic years, AI is helping drive revenue growth - as is the need to connect the complete workforce with conferencing. Features that augment meetings, including asynchronous video, visual collaboration and whiteboarding, team canvasses, AI summaries, translations, and transcriptions, continue to reinforce conferencing applications as the default meeting place."The new knowledge worker is any connected worker - even with their own device. That often starts with today's more robust conferencing applications," according to Wayne Kurtzman, research vice president, IDC's Social, Communities, and Collaboration practice. "AI translation, transcription, and summarization are more commonplace and help AI gain more robust content with context. In addition to AI's integration to work apps, the world is becoming more connected, more visual, more interesting, and much more engaging. This is only the start of conferencing's next evolution."

IDC Market Share Figure

Executive Summary

  • It's Human
    • Five Dynamics of Collaboration

Advice for Technology Suppliers

  • Do Not Miss It
    • Culture and Change
    • The Rise of Multimodality
    • Collaboration Optimization

Market Share

Who Shaped the Year

  • Cisco
  • Google
  • GoTo
  • Microsoft
  • Zoom

Market Context

  • Significant Market Developments

Methodology

Market Definition

  • Web Conferencing Applications

Related Research

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