유럽의 협업 애플리케이션 예측(2023-2028년)

The IDC Market Forecast examines the collaboration applications market, with breakdowns for each category. It outlines major market trends and provides recommendations for market players."Collaboration is evolving to workplace engagement capabilities, which can empower employees through a connected system with AI features and frictionless experience. Collaboration solutions are an integral part of future the digital workplace," said Oru Mohiuddin, senior research manager, IDC European Unified Communications and Collaboration.

IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

• Prioritize Ethical, Secure, and Actionable AI Implementations
• Explore Partnerships for European Expansion
• Ensure Integration with Mobile Apps for Modern Working
• Help Businesses Facilitate Work Engagement
• Expand Reach to Include Frontline Workers

Market Forecast

Market Context

• Drivers and Inhibitors
  • Drivers
    • AI-Driven Collaboration Tools
    • Emergence of New Use Cases
  • Inhibitors
    • Collaboration Reaching Market Maturity
• Significant Market Developments
  • From Communications and Collaboration to Work Engagement Solutions
  • AI-Infused Collaboration Platforms Are Empowering Workers and Driving Productivity
  • UC Is Becoming a Holistic Solution
• Mobile Penetration Is Growing Within the Workforce
• Changes from Prior Forecast

Market Definition

Methodology

• Collaboration Applications
• Conferencing and Virtual Events Applications
• Email Applications
• Enterprise Community Applications
• Team-Collaborative Applications

Related Research