세계의 비즈니스 자동화 플랫폼 시장 점유율(2023년) : 기술 통합에 따른 양호한 성장

This IDC study provides the worldwide market shares for worldwide business automation platforms."Investments in a specific automation technology are nearly obsolete as enterprises look for broader platforms and as vendors invest to broaden their portfolios," according to Maureen Fleming, program vice president, Worldwide Intelligent Process Automation Research, IDC. "With the introduction of AI agents, the future belongs to those successful in converging and reimagining what their customers can build and deliver with agentic capabilities that blend AI with automation - starting with productivity improvements in business processes and extending to broader areas of knowledge work."

IDC Market Share Figure

Executive Summary

Advice for Technology Suppliers

• Think Disruption and Not Incrementalism
• Plan for Situational Use of AI Agents

Market Share

Who Shaped the Year

Market Context

• Significant Market Developments

Methodology

Market Definition

• Business Automation Platforms
  • Business Value Engineering Software
    • Modeling and Architecture Tools
    • Process Mining
    • Task Mining
    • Observability
  • Decision-Centric Automation
    • Business Rules Management Software
    • Predictive Analytics Software
  • Labor-Centric Automation
    • AI Automation
    • Business Process Automation Platforms
      • Agentic BPA
    • Robotic Process Automation Software
      • Agentic RPA
  • System-Centric Automation

Related Research