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IDC PeerScape: Best Practices for Reducing Total Cost of Ownership

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This IDC PeerScape examines the experiences of organizations that have developed best practices for not only identifying and managing computing costs but also using tools that increase efficiency and productivity and help reduce costs overall."Many elements in an accurate TCO assessment are not obvious," notes David Weldon, adjunct research advisor with IDC's IT Executive Programs (IEP). "TCO leaders should think of qualitative factors as the intangible benefits or drawbacks of TCO. That might include employee morale or customer satisfaction. By considering both direct and indirect real costs and the quantifiable and qualitative factors, a TCO leader can get a more complete picture of the total cost of ownership and make informed decisions accordingly."

IDC PeerScape Figure

Executive Summary

Peer Insights

  • Practice 1: Educate Yourself on What Is Involved with Successfully Capturing Relevant Data Enterprisewide
    • Challenge
    • Examples
      • NortheastCIOs
      • University of California at San Diego
      • City of Corona, California
    • Guidance
  • Practice 2: Train Colleagues to Understand How Collaboration Leads to Better Controlling Costs
    • Challenge
    • Examples
      • NortheastCIOs
      • University of California at San Diego
      • City of Corona, California
    • Guidance
  • Practice 3: Evaluate the Relevance of Data in Terms of Whether It Adds to or Reduces Impacts on Spending
    • Challenge
    • Examples
      • NortheastCIOs
      • University of California at San Diego
      • City of Corona, California
    • Guidance
  • Practice 4: Develop a Methodology That Includes Metrics to Track When You've Gotten TCO "Right"
    • Challenge
    • Examples
      • NortheastCIOs
      • University of California at San Diego
      • City of Corona, California
    • Guidance
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