에어젠틱의 시대 - 왜 미래의 일은 에이전틱 접근을 요구하는가?

This IDC Market Perspective outlines how agentic technologies reshape decision rights, management practices, and collaboration. Agentic AI is fundamentally transforming the modern workplace by shifting the focus from automation to orchestration, requiring organizations to integrate human skills, adaptive technologies, and ethical governance into a dynamic system of continuous innovation and recalibration. While the promise of improved productivity and cost efficiency is significant, the true challenge lies in organizational readiness - particularly in aligning workforce skills, management practices, and governance frameworks to ensure both transparency and accountability throughout enterprise adoption. Organizations that succeed are those that embed intentional learning, feedback, and resilient cultural change, ultimately operationalizing trust and adaptability as core business values."A future-ready workplace isn't just about deploying smarter AI - it's about orchestrating continuous learning and responsible human-AI collaboration so value, trust, and innovation become inseparable," says Amy Loomis, PhD, group vice president, Workplace Solutions.

Executive Snapshot

New Market Developments and Dynamics

• The System of Agentic Work: Designing for Balance and Feedback
• Overview
• Agentic Ways of Working for Developers
• Agentic Ways of Working for LOB
• Skills for the Agentic Workforce: Technical, Business, and Human Imperatives
  • Unlocking Agentic AI Skills: How Vendors Can Help
  • Agentic AI Skills: A Closer Look
  • AI-Assisted Continuous Learning
  • Rethinking the Employee Life Cycle in Agentic Organizations
    • Early Career: From Ladders to Lattices
    • Middle Career: Orchestrators of Agent-Augmented Teams
    • Executive Leadership: The C-Suite as Talent Architects
    • Feedback, Trust, and Organizational Reinvention
    • Building Agentic Readiness - Ethical Governance, Risk, and Compliance
    • Centers of Excellence as Operational Anchors
    • Ensuring Informed and Sustained Management and Investment in Agentic AI
    • Pathways from Pilot to Enterprise Adoption
    • Governance as an Accelerator of Innovation
    • Agentic Value Realization: From ROI to GDP
• Moving Forward

Advice for the Technology Supplier and Services Provider

Learn More

• Related Research
• Synopsis