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The global appointment scheduling software market size reached US$ 362.5 Million in 2023. Looking forward, IMARC Group expects the market to reach US$ 988.3 Million by 2032, exhibiting a growth rate (CAGR) of 11.4% during 2024-2032.
Appointment scheduling software is used to manage meetings and appointments in real-time efficiently. Its key features include online payments, staff scheduling, automatic reminders, and deal management and promotions. It assists companies in improving efficiency, boosting productivity, automating daily tasks, retaining customers, and delivering personalized experiences. Nowadays, customer appointment management (CAM), which is an advanced appointment scheduling software, is being widely adopted by large-sized companies with a remote workforce to automatically schedule and route home service appointments.
The outbreak of coronavirus disease (COVID-19) represents one of the significant factors influencing the demand for appointment scheduling software for enabling patients to book appointments online, fill vaccination registration forms, collect essential data, and send automated reminders for the second dosage. In addition, several educational institutions worldwide are shifting to e-learning solutions, which is escalating the adoption of appointment scheduling software for web conferencing, class scheduling, automating reminders, and reducing administration work. Apart from this, the digitization of businesses, along with the boosting sales of smartphones and the trend of online booking, is contributing to the market growth. Moreover, several service providers are offering additional features, such as built-in automated emails and notifications, online payment services, custom profiles, and calendar integrations. The growing awareness about health and wellness is also catalyzing the demand for appointment scheduling software to help multi-location wellness studios and beauty professionals schedule consultations, healing sessions, therapies, and meditation classes. Furthermore, the introduction of advanced appointment scheduling software is anticipated to expand its application in retail stores, photography studios, government offices, tours and travels, health clubs and gyms, daycare centers, and other services across the globe.
IMARC Group provides an analysis of the key trends in each sub-segment of the global appointment scheduling software market report, along with forecasts at the global, regional and country level from 2024-2032. Our report has categorized the market based on type, deployment type, organization size and end use industry.
Web-base (SaaS)
Mobile App
Others
On-premises
Cloud-based
Small and Medium Enterprises
Large Enterprises
Corporate
Beauty and Wellness
Education
Healthcare
Others
North America
United States
Canada
Asia-Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
The competitive landscape of the industry has also been examined along with the profiles of the key players being 10to8 Ltd, Acuity Scheduling Inc. (Squarespace Inc.), Appointy Software Inc., Melian Labs Inc., Mindbody Inc., Setmore Appointments, SimplyBook.me, Square Inc., SuperSaaS and TimeTrade SilverCloud.