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Appointment Scheduling Software Market Report by Type (Web-base, Mobile App, and Others), Deployment Type, Organization Size, End Use Industry, and Region 2024-2032

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    • 10to8 Ltd
    • Acuity Scheduling Inc.(Squarespace Inc.)
    • Appointy Software Inc.
    • Melian Labs Inc.
    • Mindbody Inc.
    • Setmore Appointments
    • SimplyBook.me
    • Square Inc.
    • SuperSaaS
    • TimeTrade SilverCloud
BJH 24.09.20

The global appointment scheduling software market size reached US$ 362.5 Million in 2023. Looking forward, IMARC Group expects the market to reach US$ 988.3 Million by 2032, exhibiting a growth rate (CAGR) of 11.4% during 2024-2032.

Appointment scheduling software is used to manage meetings and appointments in real-time efficiently. Its key features include online payments, staff scheduling, automatic reminders, and deal management and promotions. It assists companies in improving efficiency, boosting productivity, automating daily tasks, retaining customers, and delivering personalized experiences. Nowadays, customer appointment management (CAM), which is an advanced appointment scheduling software, is being widely adopted by large-sized companies with a remote workforce to automatically schedule and route home service appointments.

Appointment Scheduling Software Market Trends:

The outbreak of coronavirus disease (COVID-19) represents one of the significant factors influencing the demand for appointment scheduling software for enabling patients to book appointments online, fill vaccination registration forms, collect essential data, and send automated reminders for the second dosage. In addition, several educational institutions worldwide are shifting to e-learning solutions, which is escalating the adoption of appointment scheduling software for web conferencing, class scheduling, automating reminders, and reducing administration work. Apart from this, the digitization of businesses, along with the boosting sales of smartphones and the trend of online booking, is contributing to the market growth. Moreover, several service providers are offering additional features, such as built-in automated emails and notifications, online payment services, custom profiles, and calendar integrations. The growing awareness about health and wellness is also catalyzing the demand for appointment scheduling software to help multi-location wellness studios and beauty professionals schedule consultations, healing sessions, therapies, and meditation classes. Furthermore, the introduction of advanced appointment scheduling software is anticipated to expand its application in retail stores, photography studios, government offices, tours and travels, health clubs and gyms, daycare centers, and other services across the globe.

Key Market Segmentation:

IMARC Group provides an analysis of the key trends in each sub-segment of the global appointment scheduling software market report, along with forecasts at the global, regional and country level from 2024-2032. Our report has categorized the market based on type, deployment type, organization size and end use industry.

Breakup by Type:

Web-base (SaaS)

Mobile App

Others

Breakup by Deployment Type:

On-premises

Cloud-based

Breakup by Organization Size:

Small and Medium Enterprises

Large Enterprises

Breakup by End Use Industry:

Corporate

Beauty and Wellness

Education

Healthcare

Others

Breakup by Region:

North America

United States

Canada

Asia-Pacific

China

Japan

India

South Korea

Australia

Indonesia

Others

Europe

Germany

France

United Kingdom

Italy

Spain

Russia

Others

Latin America

Brazil

Mexico

Others

Middle East and Africa

Competitive Landscape:

The competitive landscape of the industry has also been examined along with the profiles of the key players being 10to8 Ltd, Acuity Scheduling Inc. (Squarespace Inc.), Appointy Software Inc., Melian Labs Inc., Mindbody Inc., Setmore Appointments, SimplyBook.me, Square Inc., SuperSaaS and TimeTrade SilverCloud.

Key Questions Answered in This Report:

  • How has the global appointment scheduling software market performed so far and how will it perform in the coming years?
  • What has been the impact of COVID-19 on the global appointment scheduling software market?
  • What are the key regional markets?
  • What is the breakup of the market based on the type?
  • What is the breakup of the market based on the deployment type?
  • What is the breakup of the market based on the organization size?
  • What is the breakup of the market based on the end use industry?
  • What are the various stages in the value chain of the industry?
  • What are the key driving factors and challenges in the industry?
  • What is the structure of the global appointment scheduling software market and who are the key players?
  • What is the degree of competition in the industry?

Table of Contents

1 Preface

2 Scope and Methodology

  • 2.1 Objectives of the Study
  • 2.2 Stakeholders
  • 2.3 Data Sources
    • 2.3.1 Primary Sources
    • 2.3.2 Secondary Sources
  • 2.4 Market Estimation
    • 2.4.1 Bottom-Up Approach
    • 2.4.2 Top-Down Approach
  • 2.5 Forecasting Methodology

3 Executive Summary

4 Introduction

  • 4.1 Overview
  • 4.2 Key Industry Trends

5 Global Appointment Scheduling Software Market

  • 5.1 Market Overview
  • 5.2 Market Performance
  • 5.3 Impact of COVID-19
  • 5.4 Market Forecast

6 Market Breakup by Type

  • 6.1 Web-base (SaaS)
    • 6.1.1 Market Trends
    • 6.1.2 Market Forecast
  • 6.2 Mobile App
    • 6.2.1 Market Trends
    • 6.2.2 Market Forecast
  • 6.3 Others
    • 6.3.1 Market Trends
    • 6.3.2 Market Forecast

7 Market Breakup by Deployment Type

  • 7.1 On-premises
    • 7.1.1 Market Trends
    • 7.1.2 Market Forecast
  • 7.2 Cloud-based
    • 7.2.1 Market Trends
    • 7.2.2 Market Forecast

8 Market Breakup by Organization Size

  • 8.1 Small and Medium Enterprises
    • 8.1.1 Market Trends
    • 8.1.2 Market Forecast
  • 8.2 Large Enterprises
    • 8.2.1 Market Trends
    • 8.2.2 Market Forecast

9 Market Breakup by End Use Industry

  • 9.1 Corporate
    • 9.1.1 Market Trends
    • 9.1.2 Market Forecast
  • 9.2 Beauty and Wellness
    • 9.2.1 Market Trends
    • 9.2.2 Market Forecast
  • 9.3 Education
    • 9.3.1 Market Trends
    • 9.3.2 Market Forecast
  • 9.4 Healthcare
    • 9.4.1 Market Trends
    • 9.4.2 Market Forecast
  • 9.5 Others
    • 9.5.1 Market Trends
    • 9.5.2 Market Forecast

10 Market Breakup by Region

  • 10.1 North America
    • 10.1.1 United States
      • 10.1.1.1 Market Trends
      • 10.1.1.2 Market Forecast
    • 10.1.2 Canada
      • 10.1.2.1 Market Trends
      • 10.1.2.2 Market Forecast
  • 10.2 Asia-Pacific
    • 10.2.1 China
      • 10.2.1.1 Market Trends
      • 10.2.1.2 Market Forecast
    • 10.2.2 Japan
      • 10.2.2.1 Market Trends
      • 10.2.2.2 Market Forecast
    • 10.2.3 India
      • 10.2.3.1 Market Trends
      • 10.2.3.2 Market Forecast
    • 10.2.4 South Korea
      • 10.2.4.1 Market Trends
      • 10.2.4.2 Market Forecast
    • 10.2.5 Australia
      • 10.2.5.1 Market Trends
      • 10.2.5.2 Market Forecast
    • 10.2.6 Indonesia
      • 10.2.6.1 Market Trends
      • 10.2.6.2 Market Forecast
    • 10.2.7 Others
      • 10.2.7.1 Market Trends
      • 10.2.7.2 Market Forecast
  • 10.3 Europe
    • 10.3.1 Germany
      • 10.3.1.1 Market Trends
      • 10.3.1.2 Market Forecast
    • 10.3.2 France
      • 10.3.2.1 Market Trends
      • 10.3.2.2 Market Forecast
    • 10.3.3 United Kingdom
      • 10.3.3.1 Market Trends
      • 10.3.3.2 Market Forecast
    • 10.3.4 Italy
      • 10.3.4.1 Market Trends
      • 10.3.4.2 Market Forecast
    • 10.3.5 Spain
      • 10.3.5.1 Market Trends
      • 10.3.5.2 Market Forecast
    • 10.3.6 Russia
      • 10.3.6.1 Market Trends
      • 10.3.6.2 Market Forecast
    • 10.3.7 Others
      • 10.3.7.1 Market Trends
      • 10.3.7.2 Market Forecast
  • 10.4 Latin America
    • 10.4.1 Brazil
      • 10.4.1.1 Market Trends
      • 10.4.1.2 Market Forecast
    • 10.4.2 Mexico
      • 10.4.2.1 Market Trends
      • 10.4.2.2 Market Forecast
    • 10.4.3 Others
      • 10.4.3.1 Market Trends
      • 10.4.3.2 Market Forecast
  • 10.5 Middle East and Africa
    • 10.5.1 Market Trends
    • 10.5.2 Market Breakup by Country
    • 10.5.3 Market Forecast

11 SWOT Analysis

  • 11.1 Overview
  • 11.2 Strengths
  • 11.3 Weaknesses
  • 11.4 Opportunities
  • 11.5 Threats

12 Value Chain Analysis

13 Porters Five Forces Analysis

  • 13.1 Overview
  • 13.2 Bargaining Power of Buyers
  • 13.3 Bargaining Power of Suppliers
  • 13.4 Degree of Competition
  • 13.5 Threat of New Entrants
  • 13.6 Threat of Substitutes

14 Price Analysis

15 Competitive Landscape

  • 15.1 Market Structure
  • 15.2 Key Players
  • 15.3 Profiles of Key Players
    • 15.3.1 10to8 Ltd
      • 15.3.1.1 Company Overview
      • 15.3.1.2 Product Portfolio
    • 15.3.2 Acuity Scheduling Inc. (Squarespace Inc.)
      • 15.3.2.1 Company Overview
      • 15.3.2.2 Product Portfolio
    • 15.3.3 Appointy Software Inc.
      • 15.3.3.1 Company Overview
      • 15.3.3.2 Product Portfolio
    • 15.3.4 Melian Labs Inc.
      • 15.3.4.1 Company Overview
      • 15.3.4.2 Product Portfolio
    • 15.3.5 Mindbody Inc.
      • 15.3.5.1 Company Overview
      • 15.3.5.2 Product Portfolio
    • 15.3.6 Setmore Appointments
      • 15.3.6.1 Company Overview
      • 15.3.6.2 Product Portfolio
    • 15.3.7 SimplyBook.me
      • 15.3.7.1 Company Overview
      • 15.3.7.2 Product Portfolio
    • 15.3.8 Square Inc.
      • 15.3.8.1 Company Overview
      • 15.3.8.2 Product Portfolio
      • 15.3.8.3 Financials
    • 15.3.9 SuperSaaS
      • 15.3.9.1 Company Overview
      • 15.3.9.2 Product Portfolio
    • 15.3.10 TimeTrade SilverCloud
      • 15.3.10.1 Company Overview
      • 15.3.10.2 Product Portfolio
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