일본의 헬스케어 BPO 시장 보고서 : 서비스별, 지역별(2024-2032년)

Japan healthcare BPO market size reached US$ 1,787.7 Million in 2023. Looking forward, IMARC Group expects the market to reach US$ 3,654.6 Million by 2032, exhibiting a growth rate (CAGR) of 8.4% during 2024-2032. The market is being propelled by several significant factors, including an increasing demand to lower workloads and operational expenses, a rising incidence of numerous chronic illnesses, and a growing inclination among healthcare facilities to enhance profit margins.

Healthcare business process outsourcing (BPO) involves the outsourcing of non-clinical functions of a healthcare institution to an external contractor. These functions encompass a range of tasks, including coding, billing services, laboratory tests and reporting, data entry, claims processing, employee training, financial and accounting tasks, customer relationship management (CRM), human resource management (HRM), handling patient insurance information, and transcription services. This approach offers convenient services, enhances data security, improves data storage and recovery, and optimizes workflow management. It contributes to increased profitability by boosting staff productivity, enabling organizations to concentrate on their core operations, and providing more efficient patient care instead of diverting resources to non-core tasks. Additionally, it enhances the patient experience and facilitates access to healthcare specialists at a reduced cost.

Japan Healthcare BPO Market Trends:

In the context of the Japanese market, several factors are driving the increased adoption of healthcare business process outsourcing (BPO). Firstly, there is a growing prevalence of chronic diseases like cancer, arthritis, diabetes, and cardiovascular disorders, contributing to the demand for healthcare BPO services. Moreover, there is a rising awareness among individuals in Japan about the availability of various health insurance plans and telehealth services, further fueling the growth of the healthcare BPO market. Additionally, the ease of access to a skilled workforce and the reduced risk of errors associated with healthcare BPOs are also attractive aspects for industry investors. The demand for improved patient care and safety is on the rise in Japanese healthcare facilities. The emergence of machine learning (ML) and artificial intelligence (AI) tools for efficient drug discovery processes is another factor driving market growth. Furthermore, the utilization of healthcare BPOs to boost productivity and streamline workflow processes is positively impacting the market outlook. Besides this, regulatory agencies are encouraging the adoption of healthcare BPOs due to their cost-saving potential, which is expected to propel the market growth in the country over the forecasted period.

Japan Healthcare BPO Market Segmentation:

Service Insights:

• Payer Service
• Human Resource Management
• Claims Management
• Customer Relationship Management
• Operational and Administrative Management
• Care Management
• Provider Management
• Others
• Provider Service
• Patient Enrollment and Strategic Planning
• Patient Care Service
• Revenue Cycle Management
• Pharmaceutical Service
• Manufacturing Services
• Research and Development Services
• Non-clinical Services

Competitive Landscape:

The market research report has also provided a comprehensive analysis of the competitive landscape. Competitive analysis such as market structure, key player positioning, top winning strategies, competitive dashboard, and company evaluation quadrant has been covered in the report. Also, detailed profiles of all major companies have been provided.

Key Questions Answered in This Report:

• How has the Japan healthcare BPO Market performed so far and how will it perform in the coming years?
• What has been the impact of COVID-19 on the Japan healthcare BPO Market?
• What is the breakup of the Japan healthcare BPO Market on the basis of service?
• What are the various stages in the value chain of the Japan healthcare BPO Market?
• What are the key driving factors and challenges in the Japan healthcare BPO Market?
• What is the structure of the Japan healthcare BPO Market and who are the key players?
• What is the degree of competition in the Japan healthcare BPO Market?

Table of Contents

1 Preface

2 Scope and Methodology

• 2.1 Objectives of the Study
• 2.2 Stakeholders
• 2.3 Data Sources
  • 2.3.1 Primary Sources
  • 2.3.2 Secondary Sources
• 2.4 Market Estimation
  • 2.4.1 Bottom-Up Approach
  • 2.4.2 Top-Down Approach
• 2.5 Forecasting Methodology

3 Executive Summary

4 Japan Healthcare BPO Market - Introduction

• 4.1 Overview
• 4.2 Market Dynamics
• 4.3 Industry Trends
• 4.4 Competitive Intelligence

5 Japan Healthcare BPO Market Landscape

• 5.1 Historical and Current Market Trends (2018-2023)
• 5.2 Market Forecast (2024-2032)

6 Japan Healthcare BPO Market - Breakup by Service

• 6.1 Payer Service
  • 6.1.1 Overview
  • 6.1.2 Historical and Current Market Trends (2018-2023)
  • 6.1.3 Market Segmentation
    • 6.1.3.1 Human Resource Management
    • 6.1.3.2 Claims Management
    • 6.1.3.3 Customer Relationship Management
    • 6.1.3.4 Operational and Administrative Management
    • 6.1.3.5 Care Management
    • 6.1.3.6 Provider Management
    • 6.1.3.7 Others
  • 6.1.4 Market Forecast (2024-2032)
• 6.2 Provider Service
  • 6.2.1 Overview
  • 6.2.2 Historical and Current Market Trends (2018-2023)
  • 6.2.3 Market Segmentation
    • 6.2.3.1 Patient Enrollment and Strategic Planning
    • 6.2.3.2 Patient Care Service
    • 6.2.3.3 Revenue Cycle Management
  • 6.2.4 Market Forecast (2024-2032)
• 6.3 Pharmaceutical Service
  • 6.3.1 Overview
  • 6.3.2 Historical and Current Market Trends (2018-2023)
  • 6.3.3 Market Segmentation
    • 6.3.3.1 Manufacturing Services
    • 6.3.3.2 Research and Development Services
    • 6.3.3.3 Non-clinical Services
  • 6.3.4 Market Forecast (2024-2032)

7 Japan Healthcare BPO Market - Competitive Landscape

• 7.1 Overview
• 7.2 Market Structure
• 7.3 Market Player Positioning
• 7.4 Top Winning Strategies
• 7.5 Competitive Dashboard
• 7.6 Company Evaluation Quadrant

8 Profiles of Key Players

• 8.1 Company A
  • 8.1.1 Business Overview
  • 8.1.2 Product Portfolio
  • 8.1.3 Business Strategies
  • 8.1.4 SWOT Analysis
  • 8.1.5 Major News and Events
• 8.2 Company B
  • 8.2.1 Business Overview
  • 8.2.2 Product Portfolio
  • 8.2.3 Business Strategies
  • 8.2.4 SWOT Analysis
  • 8.2.5 Major News and Events
• 8.3 Company C
  • 8.3.1 Business Overview
  • 8.3.2 Product Portfolio
  • 8.3.3 Business Strategies
  • 8.3.4 SWOT Analysis
  • 8.3.5 Major News and Events
• 8.4 Company D
  • 8.4.1 Business Overview
  • 8.4.2 Product Portfolio
  • 8.4.3 Business Strategies
  • 8.4.4 SWOT Analysis
  • 8.4.5 Major News and Events
• 8.5 Company E
  • 8.5.1 Business Overview
  • 8.5.2 Product Portfolio
  • 8.5.3 Business Strategies
  • 8.5.4 SWOT Analysis
  • 8.5.5 Major News and Events

7 Japan Healthcare BPO Market - Industry Analysis

• 7.1 Drivers, Restraints, and Opportunities
  • 7.1.1 Overview
  • 7.1.2 Drivers
  • 7.1.3 Restraints
  • 7.1.4 Opportunities
• 7.2 Porters Five Forces Analysis
  • 7.2.1 Overview
  • 7.2.2 Bargaining Power of Buyers
  • 7.2.3 Bargaining Power of Suppliers
  • 7.2.4 Degree of Competition
  • 7.2.5 Threat of New Entrants
  • 7.2.6 Threat of Substitutes
• 7.3 Value Chain Analysis

8 Appendix