세계의 퍼블릭 클라우드형 비즈니스 프로세스 서비스 시장 : 기능별, 산업별 예측(2025-2030년)

The Public Cloud Business Process Services Market was valued at USD 44.54 billion in 2023, expected to reach USD 49.33 billion in 2024, and is projected to grow at a CAGR of 11.24%, to USD 93.90 billion by 2030.

Public Cloud Business Process Services involve the outsourcing of specific business-related tasks, functions, or processes to be managed and delivered over a cloud computing environment. This service enables businesses to leverage scalable and flexible infrastructure, reducing costs, and optimizing their operational efficiency. The necessity of these services arises from increasing demands for enterprise agility, the need for reducing time-to-market for products and services, and the push for digitization and cloud migration strategies. Application spans numerous sectors including finance, healthcare, retail, and manufacturing, among others, enabling end-users to streamline operations and focus on core competencies. Key growth factors in this market include advancements in cloud technology, growing adoption of AI and machine learning for process automation, and the rising shift towards subscription-based and pay-per-use models. The growing emphasis on enhanced customer experiences and personalized service solutions also propels demand. However, challenges such as cybersecurity threats, data privacy concerns, and issues related to cloud integration and regulatory compliance act as significant barriers. Despite these limitations, there are numerous opportunities emerging: expanding service portfolios to include industry-specific process solutions, investing in blockchain for enhanced security, and developing more robust data analytics capabilities to drive decision-making. Recommendations include strengthening partnerships with leading cloud vendors, focusing on sustainable practices, and continuously innovating to meet diverse customer needs. Additionally, enhancing the existing workforce's skillsets in cloud technologies and adaptive business process solutions is critical. Potential areas of innovation include further exploration of serverless architecture, edge computing, and hybrid IT environments for enriched service delivery. The market is highly competitive yet dynamic, characterized by rapid technological shifts and continuous innovation, pushing firms to remain agile and proactive in response to evolving business environments.

Market Dynamics: Unveiling Key Market Insights in the Rapidly Evolving Public Cloud Business Process Services Market

The Public Cloud Business Process Services Market is undergoing transformative changes driven by a dynamic interplay of supply and demand factors. Understanding these evolving market dynamics prepares business organizations to make informed investment decisions, refine strategic decisions, and seize new opportunities. By gaining a comprehensive view of these trends, business organizations can mitigate various risks across political, geographic, technical, social, and economic domains while also gaining a clearer understanding of consumer behavior and its impact on manufacturing costs and purchasing trends.

• Market Drivers
  • Standardizing software applications and business processes across a company
  • Need for cost-effective IT infrastructure with the high level of and data accessibility
  • Increased business agility due to an increase in cloud adoption across verticals
• Market Restraints
  • Limited domain expertise and awareness
  • Rising security concerns over data on the cloud
• Market Opportunities
  • Enabling effective integration of different business processes
  • Embed analytical capabilities offering business insights
• Market Challenges
  • Third party related integration and dependency issues

Porter's Five Forces: A Strategic Tool for Navigating the Public Cloud Business Process Services Market

Porter's five forces framework is a critical tool for understanding the competitive landscape of the Public Cloud Business Process Services Market. It offers business organizations with a clear methodology for evaluating their competitive positioning and exploring strategic opportunities. This framework helps businesses assess the power dynamics within the market and determine the profitability of new ventures. With these insights, business organizations can leverage their strengths, address weaknesses, and avoid potential challenges, ensuring a more resilient market positioning.

PESTLE Analysis: Navigating External Influences in the Public Cloud Business Process Services Market

External macro-environmental factors play a pivotal role in shaping the performance dynamics of the Public Cloud Business Process Services Market. Political, Economic, Social, Technological, Legal, and Environmental factors analysis provides the necessary information to navigate these influences. By examining PESTLE factors, businesses can better understand potential risks and opportunities. This analysis enables business organizations to anticipate changes in regulations, consumer preferences, and economic trends, ensuring they are prepared to make proactive, forward-thinking decisions.

Market Share Analysis: Understanding the Competitive Landscape in the Public Cloud Business Process Services Market

A detailed market share analysis in the Public Cloud Business Process Services Market provides a comprehensive assessment of vendors' performance. Companies can identify their competitive positioning by comparing key metrics, including revenue, customer base, and growth rates. This analysis highlights market concentration, fragmentation, and trends in consolidation, offering vendors the insights required to make strategic decisions that enhance their position in an increasingly competitive landscape.

FPNV Positioning Matrix: Evaluating Vendors' Performance in the Public Cloud Business Process Services Market

The Forefront, Pathfinder, Niche, Vital (FPNV) Positioning Matrix is a critical tool for evaluating vendors within the Public Cloud Business Process Services Market. This matrix enables business organizations to make well-informed decisions that align with their goals by assessing vendors based on their business strategy and product satisfaction. The four quadrants provide a clear and precise segmentation of vendors, helping users identify the right partners and solutions that best fit their strategic objectives.

Strategy Analysis & Recommendation: Charting a Path to Success in the Public Cloud Business Process Services Market

A strategic analysis of the Public Cloud Business Process Services Market is essential for businesses looking to strengthen their global market presence. By reviewing key resources, capabilities, and performance indicators, business organizations can identify growth opportunities and work toward improvement. This approach helps businesses navigate challenges in the competitive landscape and ensures they are well-positioned to capitalize on newer opportunities and drive long-term success.

Key Company Profiles

The report delves into recent significant developments in the Public Cloud Business Process Services Market, highlighting leading vendors and their innovative profiles. These include Accenture, Inc., Adobe Inc., Alibaba Group Holding Limited, Amazon Web Services, Inc., Capgemini SE, CloudSigma Holding AG, Cognizant Technology Solutions Corporation, Fujitsu Limited, Google Inc., HCI Group by Tech Mahindra Limited, International Business Machines Corporation, Oracle Corporation, Salesforce, Inc., SAP SE, Tata Consultancy Services, and Wipro Limited.

Market Segmentation & Coverage

This research report categorizes the Public Cloud Business Process Services Market to forecast the revenues and analyze trends in each of the following sub-markets:

• Based on Function, market is studied across Cloud Payment Services, Customer Management, E-Commerce Enablement Services, Finance & Accounting Services, Human Resource Management Services, Industry Operation, and Supply Chain Management Services.
• Based on Industry, market is studied across Aerospace & Defense, Automotive & Transportation, Banking, Financial Services & Insurance, Building, Construction & Real Estate, Consumer Goods & Retail, Education, Energy & Utilities, Government & Public Sector, Healthcare & Life Sciences, Information Technology, Manufacturing, Media & Entertainment, Telecommunication, and Travel & Hospitality.
• Based on Region, market is studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The United States is further studied across California, Florida, Illinois, New York, Ohio, Pennsylvania, and Texas. The Asia-Pacific is further studied across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. The Europe, Middle East & Africa is further studied across Denmark, Egypt, Finland, France, Germany, Israel, Italy, Netherlands, Nigeria, Norway, Poland, Qatar, Russia, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, and United Kingdom.

The report offers a comprehensive analysis of the market, covering key focus areas:

1. Market Penetration: A detailed review of the current market environment, including extensive data from top industry players, evaluating their market reach and overall influence.

2. Market Development: Identifies growth opportunities in emerging markets and assesses expansion potential in established sectors, providing a strategic roadmap for future growth.

3. Market Diversification: Analyzes recent product launches, untapped geographic regions, major industry advancements, and strategic investments reshaping the market.

4. Competitive Assessment & Intelligence: Provides a thorough analysis of the competitive landscape, examining market share, business strategies, product portfolios, certifications, regulatory approvals, patent trends, and technological advancements of key players.

5. Product Development & Innovation: Highlights cutting-edge technologies, R&D activities, and product innovations expected to drive future market growth.

The report also answers critical questions to aid stakeholders in making informed decisions:

1. What is the current market size, and what is the forecasted growth?

2. Which products, segments, and regions offer the best investment opportunities?

3. What are the key technology trends and regulatory influences shaping the market?

4. How do leading vendors rank in terms of market share and competitive positioning?

5. What revenue sources and strategic opportunities drive vendors' market entry or exit strategies?

Table of Contents

1. Preface

• 1.1. Objectives of the Study
• 1.2. Market Segmentation & Coverage
• 1.3. Years Considered for the Study
• 1.4. Currency & Pricing
• 1.5. Language
• 1.6. Stakeholders

2. Research Methodology

• 2.1. Define: Research Objective
• 2.2. Determine: Research Design
• 2.3. Prepare: Research Instrument
• 2.4. Collect: Data Source
• 2.5. Analyze: Data Interpretation
• 2.6. Formulate: Data Verification
• 2.7. Publish: Research Report
• 2.8. Repeat: Report Update

3. Executive Summary

4. Market Overview

5. Market Insights

• 5.1. Market Dynamics
  • 5.1.1. Drivers
    • 5.1.1.1. Standardizing software applications and business processes across a company
    • 5.1.1.2. Need for cost-effective IT infrastructure with the high level of and data accessibility
    • 5.1.1.3. Increased business agility due to an increase in cloud adoption across verticals
  • 5.1.2. Restraints
    • 5.1.2.1. Limited domain expertise and awareness
    • 5.1.2.2. Rising security concerns over data on the cloud
  • 5.1.3. Opportunities
    • 5.1.3.1. Enabling effective integration of different business processes
    • 5.1.3.2. Embed analytical capabilities offering business insights
  • 5.1.4. Challenges
    • 5.1.4.1. Third party related integration and dependency issues
• 5.2. Market Segmentation Analysis
• 5.3. Porter's Five Forces Analysis
  • 5.3.1. Threat of New Entrants
  • 5.3.2. Threat of Substitutes
  • 5.3.3. Bargaining Power of Customers
  • 5.3.4. Bargaining Power of Suppliers
  • 5.3.5. Industry Rivalry
• 5.4. PESTLE Analysis
  • 5.4.1. Political
  • 5.4.2. Economic
  • 5.4.3. Social
  • 5.4.4. Technological
  • 5.4.5. Legal
  • 5.4.6. Environmental

6. Public Cloud Business Process Services Market, by Function

• 6.1. Introduction
• 6.2. Cloud Payment Services
• 6.3. Customer Management
• 6.4. E-Commerce Enablement Services
• 6.5. Finance & Accounting Services
• 6.6. Human Resource Management Services
• 6.7. Industry Operation
• 6.8. Supply Chain Management Services

7. Public Cloud Business Process Services Market, by Industry

• 7.1. Introduction
• 7.2. Aerospace & Defense
• 7.3. Automotive & Transportation
• 7.4. Banking, Financial Services & Insurance
• 7.5. Building, Construction & Real Estate
• 7.6. Consumer Goods & Retail
• 7.7. Education
• 7.8. Energy & Utilities
• 7.9. Government & Public Sector
• 7.10. Healthcare & Life Sciences
• 7.11. Information Technology
• 7.12. Manufacturing
• 7.13. Media & Entertainment
• 7.14. Telecommunication
• 7.15. Travel & Hospitality

8. Americas Public Cloud Business Process Services Market

• 8.1. Introduction
• 8.2. Argentina
• 8.3. Brazil
• 8.4. Canada
• 8.5. Mexico
• 8.6. United States

9. Asia-Pacific Public Cloud Business Process Services Market

• 9.1. Introduction
• 9.2. Australia
• 9.3. China
• 9.4. India
• 9.5. Indonesia
• 9.6. Japan
• 9.7. Malaysia
• 9.8. Philippines
• 9.9. Singapore
• 9.10. South Korea
• 9.11. Taiwan
• 9.12. Thailand
• 9.13. Vietnam

10. Europe, Middle East & Africa Public Cloud Business Process Services Market

• 10.1. Introduction
• 10.2. Denmark
• 10.3. Egypt
• 10.4. Finland
• 10.5. France
• 10.6. Germany
• 10.7. Israel
• 10.8. Italy
• 10.9. Netherlands
• 10.10. Nigeria
• 10.11. Norway
• 10.12. Poland
• 10.13. Qatar
• 10.14. Russia
• 10.15. Saudi Arabia
• 10.16. South Africa
• 10.17. Spain
• 10.18. Sweden
• 10.19. Switzerland
• 10.20. Turkey
• 10.21. United Arab Emirates
• 10.22. United Kingdom

11. Competitive Landscape

• 11.1. Market Share Analysis, 2023
• 11.2. FPNV Positioning Matrix, 2023
• 11.3. Competitive Scenario Analysis
• 11.4. Strategy Analysis & Recommendation

Companies Mentioned

• 1. Accenture, Inc.
• 2. Adobe Inc.
• 3. Alibaba Group Holding Limited
• 4. Amazon Web Services, Inc.
• 5. Capgemini SE
• 6. CloudSigma Holding AG
• 7. Cognizant Technology Solutions Corporation
• 8. Fujitsu Limited
• 9. Google Inc.
• 10. HCI Group by Tech Mahindra Limited
• 11. International Business Machines Corporation
• 12. Oracle Corporation
• 13. Salesforce, Inc.
• 14. SAP SE
• 15. Tata Consultancy Services
• 16. Wipro Limited