통신 운영 관리 시장 : 소프트웨어 유형, 서비스, 배포 유형별 - 세계 예측(2025-2030년)

The Telecom Operations Management Market was valued at USD 77.65 billion in 2023, expected to reach USD 83.86 billion in 2024, and is projected to grow at a CAGR of 8.39%, to USD 136.50 billion by 2030.

Telecom Operations Management refers to the comprehensive range of systems, applications, and processes essential for managing, monitoring, and optimizing telecom network operations and business processes. The necessity of efficient telecom operations management stems from the increasing complexity of telecom networks, the need for real-time data processing, cost efficiency, and delivering exceptional customer experience amid competitive pressures. Applications encompass network inventory management, service provisioning, performance management, fault management, and billing systems. The end-use scope spans telecommunications companies, mobile network operators, ISPs, and emerging 5G service providers. Key influencing factors driving market growth include rapid digital transformations, rising demand for high-speed data services, and the expansion of IoT and 5G infrastructure. Big data analytics and AI have opened potential opportunities to enhance predictive maintenance, optimize resource allocation, and improve decision-making capabilities. Companies can seize these opportunities by investing in data-driven solutions and partnering with tech innovators. Constant innovation in network virtualization and cloud-based solutions is recommended to enhance scalability and flexibility.

However, the market faces limitations, such as high operational costs, data security concerns, and integration complexities with legacy systems. The challenge of regulatory compliance and maintaining high service availability also affects growth prospects. To overcome these challenges, telecom companies can focus on developing robust cybersecurity frameworks and invest in automation to reduce costs and human error. The best areas for innovation include advancements in AI and machine learning for network optimization and customer experience enhancement, edge computing to reduce latency and improve service delivery, and blockchain for secure and transparent transaction management. Insight into the market nature reveals a dynamic, technology-driven landscape with fierce competition, indicating that proactive adaptation to tech changes and consumer demands will be crucial for business growth.

Market Dynamics: Unveiling Key Market Insights in the Rapidly Evolving Telecom Operations Management Market

The Telecom Operations Management Market is undergoing transformative changes driven by a dynamic interplay of supply and demand factors. Understanding these evolving market dynamics prepares business organizations to make informed investment decisions, refine strategic decisions, and seize new opportunities. By gaining a comprehensive view of these trends, business organizations can mitigate various risks across political, geographic, technical, social, and economic domains while also gaining a clearer understanding of consumer behavior and its impact on manufacturing costs and purchasing trends.

• Market Drivers
  • Growth in telecom sector and need for efficient management of customer requirements
  • Rise in demand for outsourcing telecom operations
  • Government investments transforming telecom infrastructure
• Market Restraints
  • High cost of TOM software and services
• Market Opportunities
  • Advent of advanced wireless and 5G networks
  • Technological integrations in TOM systems
• Market Challenges
  • Security and data privacy concerns and limited skilled professionals

Porter's Five Forces: A Strategic Tool for Navigating the Telecom Operations Management Market

Porter's five forces framework is a critical tool for understanding the competitive landscape of the Telecom Operations Management Market. It offers business organizations with a clear methodology for evaluating their competitive positioning and exploring strategic opportunities. This framework helps businesses assess the power dynamics within the market and determine the profitability of new ventures. With these insights, business organizations can leverage their strengths, address weaknesses, and avoid potential challenges, ensuring a more resilient market positioning.

PESTLE Analysis: Navigating External Influences in the Telecom Operations Management Market

External macro-environmental factors play a pivotal role in shaping the performance dynamics of the Telecom Operations Management Market. Political, Economic, Social, Technological, Legal, and Environmental factors analysis provides the necessary information to navigate these influences. By examining PESTLE factors, businesses can better understand potential risks and opportunities. This analysis enables business organizations to anticipate changes in regulations, consumer preferences, and economic trends, ensuring they are prepared to make proactive, forward-thinking decisions.

Market Share Analysis: Understanding the Competitive Landscape in the Telecom Operations Management Market

A detailed market share analysis in the Telecom Operations Management Market provides a comprehensive assessment of vendors' performance. Companies can identify their competitive positioning by comparing key metrics, including revenue, customer base, and growth rates. This analysis highlights market concentration, fragmentation, and trends in consolidation, offering vendors the insights required to make strategic decisions that enhance their position in an increasingly competitive landscape.

FPNV Positioning Matrix: Evaluating Vendors' Performance in the Telecom Operations Management Market

The Forefront, Pathfinder, Niche, Vital (FPNV) Positioning Matrix is a critical tool for evaluating vendors within the Telecom Operations Management Market. This matrix enables business organizations to make well-informed decisions that align with their goals by assessing vendors based on their business strategy and product satisfaction. The four quadrants provide a clear and precise segmentation of vendors, helping users identify the right partners and solutions that best fit their strategic objectives.

Strategy Analysis & Recommendation: Charting a Path to Success in the Telecom Operations Management Market

A strategic analysis of the Telecom Operations Management Market is essential for businesses looking to strengthen their global market presence. By reviewing key resources, capabilities, and performance indicators, business organizations can identify growth opportunities and work toward improvement. This approach helps businesses navigate challenges in the competitive landscape and ensures they are well-positioned to capitalize on newer opportunities and drive long-term success.

Key Company Profiles

The report delves into recent significant developments in the Telecom Operations Management Market, highlighting leading vendors and their innovative profiles. These include Accenture PLC, Amdocs Inc., Cisco Systems Inc., Comarch SA, Hewlett Packard Enterprise Development LP, Huawei Technologies Co. Ltd., International Business Machines Corporation, NEC Corporation, Nokia Corporation, Oracle Corporation, SAP SE, ServiceNow Inc., Tata Consultancy Services Limited, Telefonaktiebolaget LM Ericsson, and ZTE Corporation.

Market Segmentation & Coverage

This research report categorizes the Telecom Operations Management Market to forecast the revenues and analyze trends in each of the following sub-markets:

• Based on Software Type, market is studied across Billing & Revenue Management, Customer & Product Management, Network Management, Resource Inventory Management, Service Delivery Platform, and Service Fulfillment & Assurance.
• Based on Service, market is studied across Managed Services, Operations & Maintenance, Planning & Consulting, and System Integration.
• Based on Deployment Type, market is studied across Cloud and On-Premises.
• Based on Region, market is studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The United States is further studied across California, Florida, Illinois, New York, Ohio, Pennsylvania, and Texas. The Asia-Pacific is further studied across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. The Europe, Middle East & Africa is further studied across Denmark, Egypt, Finland, France, Germany, Israel, Italy, Netherlands, Nigeria, Norway, Poland, Qatar, Russia, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, and United Kingdom.

The report offers a comprehensive analysis of the market, covering key focus areas:

1. Market Penetration: A detailed review of the current market environment, including extensive data from top industry players, evaluating their market reach and overall influence.

2. Market Development: Identifies growth opportunities in emerging markets and assesses expansion potential in established sectors, providing a strategic roadmap for future growth.

3. Market Diversification: Analyzes recent product launches, untapped geographic regions, major industry advancements, and strategic investments reshaping the market.

4. Competitive Assessment & Intelligence: Provides a thorough analysis of the competitive landscape, examining market share, business strategies, product portfolios, certifications, regulatory approvals, patent trends, and technological advancements of key players.

5. Product Development & Innovation: Highlights cutting-edge technologies, R&D activities, and product innovations expected to drive future market growth.

The report also answers critical questions to aid stakeholders in making informed decisions:

1. What is the current market size, and what is the forecasted growth?

2. Which products, segments, and regions offer the best investment opportunities?

3. What are the key technology trends and regulatory influences shaping the market?

4. How do leading vendors rank in terms of market share and competitive positioning?

5. What revenue sources and strategic opportunities drive vendors' market entry or exit strategies?

Table of Contents

1. Preface

• 1.1. Objectives of the Study
• 1.2. Market Segmentation & Coverage
• 1.3. Years Considered for the Study
• 1.4. Currency & Pricing
• 1.5. Language
• 1.6. Stakeholders

2. Research Methodology

• 2.1. Define: Research Objective
• 2.2. Determine: Research Design
• 2.3. Prepare: Research Instrument
• 2.4. Collect: Data Source
• 2.5. Analyze: Data Interpretation
• 2.6. Formulate: Data Verification
• 2.7. Publish: Research Report
• 2.8. Repeat: Report Update

3. Executive Summary

4. Market Overview

5. Market Insights

• 5.1. Market Dynamics
  • 5.1.1. Drivers
    • 5.1.1.1. Growth in telecom sector and need for efficient management of customer requirements
    • 5.1.1.2. Rise in demand for outsourcing telecom operations
    • 5.1.1.3. Government investments transforming telecom infrastructure
  • 5.1.2. Restraints
    • 5.1.2.1. High cost of TOM software and services
  • 5.1.3. Opportunities
    • 5.1.3.1. Advent of advanced wireless and 5G networks
    • 5.1.3.2. Technological integrations in TOM systems
  • 5.1.4. Challenges
    • 5.1.4.1. Security and data privacy concerns and limited skilled professionals
• 5.2. Market Segmentation Analysis
• 5.3. Porter's Five Forces Analysis
  • 5.3.1. Threat of New Entrants
  • 5.3.2. Threat of Substitutes
  • 5.3.3. Bargaining Power of Customers
  • 5.3.4. Bargaining Power of Suppliers
  • 5.3.5. Industry Rivalry
• 5.4. PESTLE Analysis
  • 5.4.1. Political
  • 5.4.2. Economic
  • 5.4.3. Social
  • 5.4.4. Technological
  • 5.4.5. Legal
  • 5.4.6. Environmental

6. Telecom Operations Management Market, by Software Type

• 6.1. Introduction
• 6.2. Billing & Revenue Management
• 6.3. Customer & Product Management
• 6.4. Network Management
• 6.5. Resource Inventory Management
• 6.6. Service Delivery Platform
• 6.7. Service Fulfillment & Assurance

7. Telecom Operations Management Market, by Service

• 7.1. Introduction
• 7.2. Managed Services
• 7.3. Operations & Maintenance
• 7.4. Planning & Consulting
• 7.5. System Integration

8. Telecom Operations Management Market, by Deployment Type

• 8.1. Introduction
• 8.2. Cloud
• 8.3. On-Premises

9. Americas Telecom Operations Management Market

• 9.1. Introduction
• 9.2. Argentina
• 9.3. Brazil
• 9.4. Canada
• 9.5. Mexico
• 9.6. United States

10. Asia-Pacific Telecom Operations Management Market

• 10.1. Introduction
• 10.2. Australia
• 10.3. China
• 10.4. India
• 10.5. Indonesia
• 10.6. Japan
• 10.7. Malaysia
• 10.8. Philippines
• 10.9. Singapore
• 10.10. South Korea
• 10.11. Taiwan
• 10.12. Thailand
• 10.13. Vietnam

11. Europe, Middle East & Africa Telecom Operations Management Market

• 11.1. Introduction
• 11.2. Denmark
• 11.3. Egypt
• 11.4. Finland
• 11.5. France
• 11.6. Germany
• 11.7. Israel
• 11.8. Italy
• 11.9. Netherlands
• 11.10. Nigeria
• 11.11. Norway
• 11.12. Poland
• 11.13. Qatar
• 11.14. Russia
• 11.15. Saudi Arabia
• 11.16. South Africa
• 11.17. Spain
• 11.18. Sweden
• 11.19. Switzerland
• 11.20. Turkey
• 11.21. United Arab Emirates
• 11.22. United Kingdom

12. Competitive Landscape

• 12.1. Market Share Analysis, 2023
• 12.2. FPNV Positioning Matrix, 2023
• 12.3. Competitive Scenario Analysis
• 12.4. Strategy Analysis & Recommendation

Companies Mentioned

• 1. Accenture PLC
• 2. Amdocs Inc.
• 3. Cisco Systems Inc.
• 4. Comarch SA
• 5. Hewlett Packard Enterprise Development LP
• 6. Huawei Technologies Co. Ltd.
• 7. International Business Machines Corporation
• 8. NEC Corporation
• 9. Nokia Corporation
• 10. Oracle Corporation
• 11. SAP SE
• 12. ServiceNow Inc.
• 13. Tata Consultancy Services Limited
• 14. Telefonaktiebolaget LM Ericsson
• 15. ZTE Corporation