호텔 자산 관리 소프트웨어 시장 : 기능, 유형, 전개, 최종사용자별 - 세계 예측(2025-2030년)

The Hotel Property Management Software Market was valued at USD 7.15 billion in 2023, expected to reach USD 7.91 billion in 2024, and is projected to grow at a CAGR of 10.84%, to USD 14.71 billion by 2030.

Hotel Property Management Software (PMS) serves as a crucial tool for the hospitality industry, streamlining operations such as booking reservations, check-ins, check-outs, billing, and overall guest relationship management. These systems range from basic solutions designed for small motels to complex, integrated platforms for large hotel chains. The necessity for PMS arises from the growing demand for seamless operational efficiency, enhanced customer experiences, and the need to consolidate multiple hotel functions into one cohesive system. It finds application across various establishments, including hotels, resorts, motels, and other forms of accommodation. The end-use scope extends beyond the core functionalities to encompass integrations with additional services like point-of-sale systems, revenue management, and customer relationship management tools.

Market growth factors include heightened tourism activities, increasing adoption of cloud-based technologies, and the continuous pursuit of personalized guest experiences. A surge in mobile and Internet of Things (IoT) technology integration presents potential opportunities, pushing for innovations in mobile check-ins and AI-driven customer insights. Further opportunities lie in developing multi-property management capabilities and advancing data analytics to optimize revenue streams. However, limitations include high initial implementation costs and complexities in integrating new PMS with legacy systems. Challenges such as data security concerns and the need for constant software updates also impede market expansion.

To navigate these challenges and unlock market potential, businesses should focus on cloud-based solutions and AI-driven analytics as a research area for innovation. Exploring blockchain for secure transactions and advanced cybersecurity measures will further bolster market trust. Collaborative partnerships and integrations with complementary technologies can open new streams of value-added services. The nature of the PMS market is competitive, dominated by established providers like Oracle Hospitality and Hotelogix, but ripe for disruption by agile and innovative startups. Businesses aiming to capture market share must employ strategic marketing and superior customer service while keeping pace with technological advancements to meet evolving end-user demands.

Market Dynamics: Unveiling Key Market Insights in the Rapidly Evolving Hotel Property Management Software Market

The Hotel Property Management Software Market is undergoing transformative changes driven by a dynamic interplay of supply and demand factors. Understanding these evolving market dynamics prepares business organizations to make informed investment decisions, refine strategic decisions, and seize new opportunities. By gaining a comprehensive view of these trends, business organizations can mitigate various risks across political, geographic, technical, social, and economic domains while also gaining a clearer understanding of consumer behavior and its impact on manufacturing costs and purchasing trends.

• Market Drivers
  • Growth of the travel & tourism industry and hotel infrastructure
  • Social media and mobile application integration in hotel PMS
• Market Restraints
  • Complex integration of hotel PMS with legacy systems
• Market Opportunities
  • Advancements in hotel management software with improved features
  • Strategic partnerships between hotels and PMS software providers
• Market Challenges
  • Security issues in hotel property management solutions

Porter's Five Forces: A Strategic Tool for Navigating the Hotel Property Management Software Market

Porter's five forces framework is a critical tool for understanding the competitive landscape of the Hotel Property Management Software Market. It offers business organizations with a clear methodology for evaluating their competitive positioning and exploring strategic opportunities. This framework helps businesses assess the power dynamics within the market and determine the profitability of new ventures. With these insights, business organizations can leverage their strengths, address weaknesses, and avoid potential challenges, ensuring a more resilient market positioning.

PESTLE Analysis: Navigating External Influences in the Hotel Property Management Software Market

External macro-environmental factors play a pivotal role in shaping the performance dynamics of the Hotel Property Management Software Market. Political, Economic, Social, Technological, Legal, and Environmental factors analysis provides the necessary information to navigate these influences. By examining PESTLE factors, businesses can better understand potential risks and opportunities. This analysis enables business organizations to anticipate changes in regulations, consumer preferences, and economic trends, ensuring they are prepared to make proactive, forward-thinking decisions.

Market Share Analysis: Understanding the Competitive Landscape in the Hotel Property Management Software Market

A detailed market share analysis in the Hotel Property Management Software Market provides a comprehensive assessment of vendors' performance. Companies can identify their competitive positioning by comparing key metrics, including revenue, customer base, and growth rates. This analysis highlights market concentration, fragmentation, and trends in consolidation, offering vendors the insights required to make strategic decisions that enhance their position in an increasingly competitive landscape.

FPNV Positioning Matrix: Evaluating Vendors' Performance in the Hotel Property Management Software Market

The Forefront, Pathfinder, Niche, Vital (FPNV) Positioning Matrix is a critical tool for evaluating vendors within the Hotel Property Management Software Market. This matrix enables business organizations to make well-informed decisions that align with their goals by assessing vendors based on their business strategy and product satisfaction. The four quadrants provide a clear and precise segmentation of vendors, helping users identify the right partners and solutions that best fit their strategic objectives.

Key Company Profiles

The report delves into recent significant developments in the Hotel Property Management Software Market, highlighting leading vendors and their innovative profiles. These include Agilysys, Inc., ASSD GmbH, Atulyam Hotelline Solutions Pvt. Ltd, AxisRooms Travel Distribution Pvt. Ltd., Care Internet Services B.V., Cisco Systems, Inc., Cloudbeds, FCS Computer Systems, Finner PMS, Grace Software, Inc., Hallisoft, hoteliga international Sp. z o.o., Hotelogix India Pvt. Ltd, HotelTime Solutions a.s., Huawei Technologies Co. Ltd., IDS Next Business Solutions Pvt. Ltd., Infor by Koch Industries, Inc., InnQuest Software, innRoad Hotel Management Software, International Business Machines Corporation, IRIS Software Systems Ltd., Johnson Controls International PLC, Mews Systems B.V, Nobeds, Oracle Corporation, ResNexus, Revpar Guru Inc., RMS Cloud, Salesforce, Inc., SAP SE, Shiji Group, Sirvoy Limited, Stayntouch Inc., ThinkReservations, WebRezPro, and Yanolja Co., Ltd..

Market Segmentation & Coverage

This research report categorizes the Hotel Property Management Software Market to forecast the revenues and analyze trends in each of the following sub-markets:

• Based on Function, market is studied across Booking Engine, Channel Management, Lease Management, Property Accounting, Property Inspection, Restaurant POS, Revenue Management, and Room Reservation.
• Based on Type, market is studied across Homestay Accommodation, Hotels & Resorts, Lifestyle Villages, Marina, Motels & Lodges, Park & Campground, and Serviced Apartments. The Hotels & Resorts is further studied across Chain Hotel, Large Hotels, Medium Hotels, Small Hotels, and Very Large Hotels.
• Based on Deployment, market is studied across On-Cloud and On-Premises.
• Based on End User, market is studied across Boutique Hotel, Business Hotel, and Resorts & Spas.
• Based on Region, market is studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The United States is further studied across California, Florida, Illinois, New York, Ohio, Pennsylvania, and Texas. The Asia-Pacific is further studied across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. The Europe, Middle East & Africa is further studied across Denmark, Egypt, Finland, France, Germany, Israel, Italy, Netherlands, Nigeria, Norway, Poland, Qatar, Russia, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, and United Kingdom.

The report offers a comprehensive analysis of the market, covering key focus areas:

1. Market Penetration: A detailed review of the current market environment, including extensive data from top industry players, evaluating their market reach and overall influence.

2. Market Development: Identifies growth opportunities in emerging markets and assesses expansion potential in established sectors, providing a strategic roadmap for future growth.

3. Market Diversification: Analyzes recent product launches, untapped geographic regions, major industry advancements, and strategic investments reshaping the market.

4. Competitive Assessment & Intelligence: Provides a thorough analysis of the competitive landscape, examining market share, business strategies, product portfolios, certifications, regulatory approvals, patent trends, and technological advancements of key players.

5. Product Development & Innovation: Highlights cutting-edge technologies, R&D activities, and product innovations expected to drive future market growth.

The report also answers critical questions to aid stakeholders in making informed decisions:

1. What is the current market size, and what is the forecasted growth?

2. Which products, segments, and regions offer the best investment opportunities?

3. What are the key technology trends and regulatory influences shaping the market?

4. How do leading vendors rank in terms of market share and competitive positioning?

5. What revenue sources and strategic opportunities drive vendors' market entry or exit strategies?

Table of Contents

1. Preface

• 1.1. Objectives of the Study
• 1.2. Market Segmentation & Coverage
• 1.3. Years Considered for the Study
• 1.4. Currency & Pricing
• 1.5. Language
• 1.6. Stakeholders

2. Research Methodology

• 2.1. Define: Research Objective
• 2.2. Determine: Research Design
• 2.3. Prepare: Research Instrument
• 2.4. Collect: Data Source
• 2.5. Analyze: Data Interpretation
• 2.6. Formulate: Data Verification
• 2.7. Publish: Research Report
• 2.8. Repeat: Report Update

3. Executive Summary

4. Market Overview

5. Market Insights

• 5.1. Market Dynamics
  • 5.1.1. Drivers
    • 5.1.1.1. Growth of the travel & tourism industry and hotel infrastructure
    • 5.1.1.2. Social media and mobile application integration in hotel PMS
  • 5.1.2. Restraints
    • 5.1.2.1. Complex integration of hotel PMS with legacy systems
  • 5.1.3. Opportunities
    • 5.1.3.1. Advancements in hotel management software with improved features
    • 5.1.3.2. Strategic partnerships between hotels and PMS software providers
  • 5.1.4. Challenges
    • 5.1.4.1. Security issues in hotel property management solutions
• 5.2. Market Segmentation Analysis
  • 5.2.1. Function: Growing utilization of channel and revenue management systems to optimize sales and pricing
  • 5.2.2. Type: Increasing use of hotel property management software in hotels & resorts to handle various functionalities
  • 5.2.3. Deployment: Expanding demand for on-cloud solutions due to its ease and efficiency
  • 5.2.4. End User: Rising demand in boutique hotels owing to customizable features offered
• 5.3. Porter's Five Forces Analysis
  • 5.3.1. Threat of New Entrants
  • 5.3.2. Threat of Substitutes
  • 5.3.3. Bargaining Power of Customers
  • 5.3.4. Bargaining Power of Suppliers
  • 5.3.5. Industry Rivalry
• 5.4. PESTLE Analysis
  • 5.4.1. Political
  • 5.4.2. Economic
  • 5.4.3. Social
  • 5.4.4. Technological
  • 5.4.5. Legal
  • 5.4.6. Environmental

6. Hotel Property Management Software Market, by Function

• 6.1. Introduction
• 6.2. Booking Engine
• 6.3. Channel Management
• 6.4. Lease Management
• 6.5. Property Accounting
• 6.6. Property Inspection
• 6.7. Restaurant POS
• 6.8. Revenue Management
• 6.9. Room Reservation

7. Hotel Property Management Software Market, by Type

• 7.1. Introduction
• 7.2. Homestay Accommodation
• 7.3. Hotels & Resorts
  • 7.3.1. Chain Hotel
  • 7.3.2. Large Hotels
  • 7.3.3. Medium Hotels
  • 7.3.4. Small Hotels
  • 7.3.5. Very Large Hotels
• 7.4. Lifestyle Villages
• 7.5. Marina
• 7.6. Motels & Lodges
• 7.7. Park & Campground
• 7.8. Serviced Apartments

8. Hotel Property Management Software Market, by Deployment

• 8.1. Introduction
• 8.2. On-Cloud
• 8.3. On-Premises

9. Hotel Property Management Software Market, by End User

• 9.1. Introduction
• 9.2. Boutique Hotel
• 9.3. Business Hotel
• 9.4. Resorts & Spas

10. Americas Hotel Property Management Software Market

• 10.1. Introduction
• 10.2. Argentina
• 10.3. Brazil
• 10.4. Canada
• 10.5. Mexico
• 10.6. United States

11. Asia-Pacific Hotel Property Management Software Market

• 11.1. Introduction
• 11.2. Australia
• 11.3. China
• 11.4. India
• 11.5. Indonesia
• 11.6. Japan
• 11.7. Malaysia
• 11.8. Philippines
• 11.9. Singapore
• 11.10. South Korea
• 11.11. Taiwan
• 11.12. Thailand
• 11.13. Vietnam

12. Europe, Middle East & Africa Hotel Property Management Software Market

• 12.1. Introduction
• 12.2. Denmark
• 12.3. Egypt
• 12.4. Finland
• 12.5. France
• 12.6. Germany
• 12.7. Israel
• 12.8. Italy
• 12.9. Netherlands
• 12.10. Nigeria
• 12.11. Norway
• 12.12. Poland
• 12.13. Qatar
• 12.14. Russia
• 12.15. Saudi Arabia
• 12.16. South Africa
• 12.17. Spain
• 12.18. Sweden
• 12.19. Switzerland
• 12.20. Turkey
• 12.21. United Arab Emirates
• 12.22. United Kingdom

13. Competitive Landscape

• 13.1. Market Share Analysis, 2023
• 13.2. FPNV Positioning Matrix, 2023
• 13.3. Competitive Scenario Analysis
  • 13.3.1. Shiji PMS Integrated with ReviewPro for Enhanced Operational Efficiency
  • 13.3.2. IBS Software Acquires APS for USD 90 Million as it Targets Major Growth in Hospitality Sector
  • 13.3.3. STAYNTOUCH Lands USD 48m Investment to Expand Pms Services
  • 13.3.4. RoomRaccoon Acquires Irish Hotel Management Software Company, iHotelligence
  • 13.3.5. Noble House Hotels & Resorts Moves Property Management to the Cloud with Infor
  • 13.3.6. HotelRunner Acquired Point-Of-Sale Software Company PayPad to Expand its Hotel Tech System
  • 13.3.7. Canary Technologies Unveils Canary AI, a Groundbreaking Generative AI-Powered Guest Management System for Hoteliers
  • 13.3.8. RMS Cloud and Atomize Join Forces to Revolutionise Hotel Revenue Management
  • 13.3.9. Staynex Partners with Huawei to Enhance Web3 Initiatives for the Travel and Hospitality Industry
  • 13.3.10. Hotelogix and BookingWhizz join Forces to Supercharge Hotel Revenue, Empowering Upselling, and Direct Bookings
  • 13.3.11. IRIS Launches Venture Arm to Build Hospitality Tech Ecosystem
  • 13.3.12. Oracle Teams with Wyndham to Bring OPERA Cloud To 2,000 Additional Hotels
  • 13.3.13. FCS And Stayntouch Collaboration Transforms Hotel Operations and Guest Services
  • 13.3.14. Raines Acquires HP Hotels to Accelerate Strategic Growth and Expand Property Management Capabilities
  • 13.3.15. Fletcher Hotels Partners with Shiji to Enhance Guest Experience with Cloud-based Property Management System

Companies Mentioned

• 1. Agilysys, Inc.
• 2. ASSD GmbH
• 3. Atulyam Hotelline Solutions Pvt. Ltd
• 4. AxisRooms Travel Distribution Pvt. Ltd.
• 5. Care Internet Services B.V.
• 6. Cisco Systems, Inc.
• 7. Cloudbeds
• 8. FCS Computer Systems
• 9. Finner PMS
• 10. Grace Software, Inc.
• 11. Hallisoft
• 12. hoteliga international Sp. z o.o.
• 13. Hotelogix India Pvt. Ltd
• 14. HotelTime Solutions a.s.
• 15. Huawei Technologies Co. Ltd.
• 16. IDS Next Business Solutions Pvt. Ltd.
• 17. Infor by Koch Industries, Inc.
• 18. InnQuest Software
• 19. innRoad Hotel Management Software
• 20. International Business Machines Corporation
• 21. IRIS Software Systems Ltd.
• 22. Johnson Controls International PLC
• 23. Mews Systems B.V
• 24. Nobeds
• 25. Oracle Corporation
• 26. ResNexus
• 27. Revpar Guru Inc.
• 28. RMS Cloud
• 29. Salesforce, Inc.
• 30. SAP SE
• 31. Shiji Group
• 32. Sirvoy Limited
• 33. Stayntouch Inc.
• 34. ThinkReservations
• 35. WebRezPro
• 36. Yanolja Co., Ltd.