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Global Queue Management System Market Size, Share & Trends Analysis Report By Mode, By Application, By Enterprise Size, By Deployment Model, By Offering, By Queue Type, By Vertical, By Regional Outlook and Forecast, 2024 - 2031

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  • Advantech Co, Ltd.
  • JRNI
  • AKIS Technologies
  • Aurionpro Solutions Limited
  • Awebstar Technologies Pte Ltd
  • Lavi Industries
  • QLess, Inc(Palisades Growth Capital)
  • Qminder Limited
  • MaliaTec(Malia Group)
  • Q-MATIC Group AB

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LSH 24.05.21

The Global Queue Management System Market size is expected to reach $1.2 billion by 2031, rising at a market growth of 6.3% CAGR during the forecast period.

Reporting & analytics tools allow businesses to monitor the performance of queue management systems and identify areas for improvement. Thus, the Reporting & analytics segment acquired $122.7 million in 2023. By tracking key performance indicators (KPIs) like average wait times, service levels, and customer satisfaction scores, businesses can identify opportunities to streamline operations, allocate resources more effectively, and enhance overall service performance.

QMS solutions optimize workflow by efficiently managing customer queues, directing employees to the next task, and minimizing downtime between interactions. By streamlining workflow, QMS solutions help employees work more efficiently and productively, contributing to overall operational excellence. Therefore, the market is expanding significantly due to employee productivity and satisfaction.

Additionally, Urbanization often leads to overcrowding in public spaces, transit hubs, and commercial establishments. QMS helps minimize service bottlenecks by evenly distributing customers across service points, reducing wait times, and improving service delivery. Thus, because of the rising urbanization and population growth, the market is anticipated to increase significantly.

However, the high initial investment costs may cause hesitation among businesses considering adopting QMS solutions. Decision-makers may postpone or delay investment decisions, seeking to justify the expenditure or waiting for more favorable economic conditions. Thus, high initial investment costs can slow down the growth of the market.

By Mode Analysis

On the basis of mode, the market is divided into virtual queuing and non-virtual queuing. In 2023, the virtual queuing segment led the market by generating a 74.2% revenue share. Virtual queuing allows customers to join a queue remotely using their mobile devices or online platforms without physically waiting in line.

By Application Analysis

On the basis of application, the market is divided into reporting & analytics, real-time monitoring, appointment management, customer service, query handling, in-store management, and others. The appointment management segment covered a considerable 13% revenue share in the market in 2023. Appointment management allows customers to schedule their visits or appointments in advance, reducing wait times and providing a more convenient and personalized experience.

By Enterprise Size Analysis

Based on enterprise size, the market is categorized into large enterprises and SMEs. In 2023, the large enterprises segment witnessed a 70% revenue share in the market. Large enterprises prioritize delivering exceptional customer experiences to maintain customer satisfaction and loyalty.

By Deployment Model Analysis

Based on deployment model, the market is classified into on-premise and cloud. The cloud segment recorded a remarkable 42% revenue share in the market in 2023. The service provider automatically updates and maintains cloud-based queue management systems, ensuring that businesses can always access the latest features, security patches, and performance enhancements.

By Offering Analysis

By offering, the market is bifurcated into hardware, software, and services. In 2023, the hardware segment held the highest 42.1% revenue share in the market. The hardware segment is witnessing continuous technological advancements, leading to the development of more advanced and sophisticated hardware solutions for queue management.

By Queue Type Analysis

By queue type, the market is classified into structured queue, unstructured queue, kiosk queue, and mobile queue. The unstructured queue segment acquired a substantial 28% revenue share in the market in 2023. Unstructured queues often occupy valuable space within a business premises, leading to congestion and inefficiency.

By Vertical Analysis

By vertical, the market is fragmented into BFSI, retail, healthcare & lifesciences, government & public sector, education, IT &telecom, travel & hospitality, energy & utilities, and others. In 2023, the BFSI segment registered 25% revenue share in the market. The BFSI segment is highly competitive, and customer experience is a critical differentiator.

By Regional Analysis

Region-wise, the market is analysed across North America, Europe, Asia Pacific, and LAMEA. In 2023, the North America region led the market by generating the highest 39% revenue share. North American businesses are constantly seeking ways to improve operational efficiency and productivity.

Recent Strategies Deployed in the Market

  • Sep-2023: Advantech Co., Ltd. partnered with IOTech, a software company specializing in edge computing solutions. Through this partnership, Advantech would offer advanced edge data processing solutions for smart manufacturing and industrial automation. Additionally, Advantech would also allow a new range of Unified edge hardware and software solutions for manufacturers to Digitize data exchanges between equipment and control systems.
  • Jul-2023: JRNI introduced AI-powered automation. This new AI-powered automation would use Artificial Intelligence (AI) to proactively recognize and communicate with consumers while automating event management and meeting booking workflows. Additionally, JRNI would also unveil Natural Language Processing to automate cooperation and communication around customer scheduling requests.
  • Jun-2023: Advantech Co., Ltd. unveiled IoTMart International, an inventive cross-border digital commerce platform. IoTMart would meet the multiple needs of various customer groups with the focus on small and medium-sized customers. Additionally, the IoTMart platform would eradicate minimum purchase quantities, preserve stock availability, and ease faster delivery.
  • May-2023: JRNI partnered with Emplifi, an American private company that develops and markets customer experience systems. Through this partnership, JRNI would allow retail brands to serve a seamless one-to-one live shopping experience. In addition to this JRNI would also integrate its Appointment Scheduling functionality into the Live Advisor solution of Emplifi to enable brands to engage in personalized shopping with their customers based on hyper-personalized scheduling considerations and customer desires preferences.
  • May-2023: JRNI launched the Intelligent Customer Engagement Platform, a solution to integrate best-in-class applications for Event Management, Appointment Scheduling, and Queuing/Lobby Management. The new Intelligent Customer Engagement Platform would operate significantly increased 'top of funnel' prospect activities, ensure higher conversion rates, and facilitate their progress towards more transactions.

List of Key Companies Profiled

  • Advantech Co., Ltd.
  • JRNI
  • AKIS Technologies
  • Aurionpro Solutions Limited
  • Awebstar Technologies Pte Ltd
  • Lavi Industries
  • QLess, Inc. (Palisades Growth Capital)
  • Qminder Limited
  • MaliaTec (Malia Group)
  • Q-MATIC Group AB

Global Queue Management System Market Report Segmentation

By Mode

  • Virtual Queuing
  • Non-Virtual Queuing

By Application

  • Customer Service
  • Reporting & Analytics
  • Appointment Management
  • Query Handling
  • Real-Time Monitoring
  • In-Store Management
  • Others

By Enterprise Size

  • Large Enterprises
  • SMEs

By Deployment Model

  • On-Premise
  • Cloud

By Offering

  • Hardware
  • Software
  • Services

By Queue Type

  • Structured Queue
  • Unstructured Queue
  • Kiosk Queue
  • Mobile Queue

By Vertical

  • BFSI
  • Government & Public Sector
  • Energy & Utilities
  • Healthcare & Lifesciences
  • Travel & Hospitality
  • Education
  • Retail
  • IT & Telecom
  • Others

By Geography

  • North America
    • US
    • Canada
    • Mexico
    • Rest of North America
  • Europe
    • Germany
    • UK
    • France
    • Russia
    • Spain
    • Italy
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Singapore
    • Malaysia
    • Rest of Asia Pacific
  • LAMEA
    • Brazil
    • Argentina
    • UAE
    • Saudi Arabia
    • South Africa
    • Nigeria
    • Rest of LAMEA

Table of Contents

Chapter 1.Market Scope & Methodology

  • 1.1Market Definition
  • 1.2Objectives
  • 1.3Market Scope
  • 1.4Segmentation
    • 1.4.1Global Queue Management System Market, by Mode
    • 1.4.2Global Queue Management System Market, by Application
    • 1.4.3Global Queue Management System Market, by Enterprise Size
    • 1.4.4Global Queue Management System Market, by Deployment Model
    • 1.4.5Global Queue Management System Market, by Offering
    • 1.4.6Global Queue Management System Market, by Queue Type
    • 1.4.7Global Queue Management System Market, by Vertical
    • 1.4.8Global Queue Management System Market, by Geography
  • 1.5Methodology for the research

Chapter 2.Market at a Glance

  • 2.1Key Highlights

Chapter 3.Market Overview

  • 3.1Introduction
    • 3.1.1Overview
      • 3.1.1.1Market Composition and Scenario
  • 3.2Key Factors Impacting the Market
    • 3.2.1Market Drivers
    • 3.2.2Market Opportunities
    • 3.2.3Market Restraints
    • 3.2.4Market Challenges
  • 3.3Porter Five Forces Analysis

Chapter 4.Strategies Deployed in Queue Management System Market

Chapter 5.Global Queue Management System Market by Mode

  • 5.1Global Virtual Queuing Market by Region
  • 5.2Global Non-Virtual Queuing Market by Region

Chapter 6.Global Queue Management System Market by Application

  • 6.1Global Customer Service Market by Region
  • 6.2Global Reporting & Analytics Market by Region
  • 6.3Global Appointment Management Market by Region
  • 6.4Global Query Handling Market by Region
  • 6.5Global Real-Time Monitoring Market by Region
  • 6.6Global In-Store Management Market by Region
  • 6.7Global Others Market by Region

Chapter 7.Global Queue Management System Market by Enterprise Size

  • 7.1Global Large Enterprises Market by Region
  • 7.2Global SMEs Market by Region

Chapter 8.Global Queue Management System Market by Deployment Model

  • 8.1Global On-Premise Market by Region
  • 8.2Global Cloud Market by Region

Chapter 9.Global Queue Management System Market by Offering

  • 9.1Global Hardware Market by Region
  • 9.2Global Software Market by Region
  • 9.3Global Services Market by Region

Chapter 10.Global Queue Management System Market by Queue Type

  • 10.1Global Structured Queue Market by Region
  • 10.2Global Unstructured Queue Market by Region
  • 10.3Global Kiosk Queue Market by Region
  • 10.4Global Mobile Queue Market by Region

Chapter 11.Global Queue Management System Market by Vertical

  • 11.1Global BFSI Market by Region
  • 11.2Global Government & Public Sector Market by Region
  • 11.3Global Energy & Utilities Market by Region
  • 11.4Global Healthcare & Lifesciences Market by Region
  • 11.5Global Travel & Hospitality Market by Region
  • 11.6Global Education Market by Region
  • 11.7Global Retail Market by Region
  • 11.8Global IT & Telecom Market by Region
  • 11.9Global Others Market by Region

Chapter 12.Global Queue Management System Market by Region

  • 12.1North America Queue Management System Market
    • 12.1.1North America Queue Management System Market by Mode
      • 12.1.1.1North America Virtual Queuing Market by Region
      • 12.1.1.2North America Non-Virtual Queuing Market by Region
    • 12.1.2North America Queue Management System Market by Application
      • 12.1.2.1North America Customer Service Market by Country
      • 12.1.2.2North America Reporting & Analytics Market by Country
      • 12.1.2.3North America Appointment Management Market by Country
      • 12.1.2.4North America Query Handling Market by Country
      • 12.1.2.5North America Real-Time Monitoring Market by Country
      • 12.1.2.6North America In-Store Management Market by Country
      • 12.1.2.7North America Others Market by Country
    • 12.1.3North America Queue Management System Market by Enterprise Size
      • 12.1.3.1North America Large Enterprises Market by Region
      • 12.1.3.2North America SMEs Market by Region
    • 12.1.4North America Queue Management System Market by Deployment Model
      • 12.1.4.1North America On-Premise Market by Country
      • 12.1.4.2North America Cloud Market by Country
    • 12.1.5North America Queue Management System Market by Offering
      • 12.1.5.1North America Hardware Market by Country
      • 12.1.5.2North America Software Market by Country
      • 12.1.5.3North America Services Market by Country
    • 12.1.6North America Queue Management System Market by Queue Type
      • 12.1.6.1North America Structured Queue Market by Country
      • 12.1.6.2North America Unstructured Queue Market by Country
      • 12.1.6.3North America Kiosk Queue Market by Country
      • 12.1.6.4North America Mobile Queue Market by Country
    • 12.1.7North America Queue Management System Market by Vertical
      • 12.1.7.1North America BFSI Market by Country
      • 12.1.7.2North America Government & Public Sector Market by Country
      • 12.1.7.3North America Energy & Utilities Market by Country
      • 12.1.7.4North America Healthcare & Lifesciences Market by Country
      • 12.1.7.5North America Travel & Hospitality Market by Country
      • 12.1.7.6North America Education Market by Country
      • 12.1.7.7North America Retail Market by Country
      • 12.1.7.8North America IT & Telecom Market by Country
      • 12.1.7.9North America Others Market by Country
    • 12.1.8North America Queue Management System Market by Country
      • 12.1.8.1US Queue Management System Market
        • 12.1.8.1.1US Queue Management System Market by Mode
        • 12.1.8.1.2US Queue Management System Market by Application
        • 12.1.8.1.3US Queue Management System Market by Enterprise Size
        • 12.1.8.1.4US Queue Management System Market by Deployment Model
        • 12.1.8.1.5US Queue Management System Market by Offering
        • 12.1.8.1.6US Queue Management System Market by Queue Type
        • 12.1.8.1.7US Queue Management System Market by Vertical
      • 12.1.8.2Canada Queue Management System Market
        • 12.1.8.2.1Canada Queue Management System Market by Mode
        • 12.1.8.2.2Canada Queue Management System Market by Application
        • 12.1.8.2.3Canada Queue Management System Market by Enterprise Size
        • 12.1.8.2.4Canada Queue Management System Market by Deployment Model
        • 12.1.8.2.5Canada Queue Management System Market by Offering
        • 12.1.8.2.6Canada Queue Management System Market by Queue Type
        • 12.1.8.2.7Canada Queue Management System Market by Vertical
      • 12.1.8.3Mexico Queue Management System Market
        • 12.1.8.3.1Mexico Queue Management System Market by Mode
        • 12.1.8.3.2Mexico Queue Management System Market by Application
        • 12.1.8.3.3Mexico Queue Management System Market by Enterprise Size
        • 12.1.8.3.4Mexico Queue Management System Market by Deployment Model
        • 12.1.8.3.5Mexico Queue Management System Market by Offering
        • 12.1.8.3.6Mexico Queue Management System Market by Queue Type
        • 12.1.8.3.7Mexico Queue Management System Market by Vertical
      • 12.1.8.4Rest of North America Queue Management System Market
        • 12.1.8.4.1Rest of North America Queue Management System Market by Mode
        • 12.1.8.4.2Rest of North America Queue Management System Market by Application
        • 12.1.8.4.3Rest of North America Queue Management System Market by Enterprise Size
        • 12.1.8.4.4Rest of North America Queue Management System Market by Deployment Model
        • 12.1.8.4.5Rest of North America Queue Management System Market by Offering
        • 12.1.8.4.6Rest of North America Queue Management System Market by Queue Type
        • 12.1.8.4.7Rest of North America Queue Management System Market by Vertical
  • 12.2Europe Queue Management System Market
    • 12.2.1Europe Queue Management System Market by Mode
      • 12.2.1.1Europe Virtual Queuing Market by Country
      • 12.2.1.2Europe Non-Virtual Queuing Market by Country
    • 12.2.2Europe Queue Management System Market by Application
      • 12.2.2.1Europe Customer Service Market by Country
      • 12.2.2.2Europe Reporting & Analytics Market by Country
      • 12.2.2.3Europe Appointment Management Market by Country
      • 12.2.2.4Europe Query Handling Market by Country
      • 12.2.2.5Europe Real-Time Monitoring Market by Country
      • 12.2.2.6Europe In-Store Management Market by Country
      • 12.2.2.7Europe Others Market by Country
    • 12.2.3Europe Queue Management System Market by Enterprise Size
      • 12.2.3.1Europe Large Enterprises Market by Country
      • 12.2.3.2Europe SMEs Market by Country
    • 12.2.4Europe Queue Management System Market by Deployment Model
      • 12.2.4.1Europe On-Premise Market by Country
      • 12.2.4.2Europe Cloud Market by Country
    • 12.2.5Europe Queue Management System Market by Offering
      • 12.2.5.1Europe Hardware Market by Country
      • 12.2.5.2Europe Software Market by Country
      • 12.2.5.3Europe Services Market by Country
    • 12.2.6Europe Queue Management System Market by Queue Type
      • 12.2.6.1Europe Structured Queue Market by Country
      • 12.2.6.2Europe Unstructured Queue Market by Country
      • 12.2.6.3Europe Kiosk Queue Market by Country
      • 12.2.6.4Europe Mobile Queue Market by Country
    • 12.2.7Europe Queue Management System Market by Vertical
      • 12.2.7.1Europe BFSI Market by Country
      • 12.2.7.2Europe Government & Public Sector Market by Country
      • 12.2.7.3Europe Energy & Utilities Market by Country
      • 12.2.7.4Europe Healthcare & Lifesciences Market by Country
      • 12.2.7.5Europe Travel & Hospitality Market by Country
      • 12.2.7.6Europe Education Market by Country
      • 12.2.7.7Europe Retail Market by Country
      • 12.2.7.8Europe IT & Telecom Market by Country
      • 12.2.7.9Europe Others Market by Country
    • 12.2.8Europe Queue Management System Market by Country
      • 12.2.8.1Germany Queue Management System Market
        • 12.2.8.1.1Germany Queue Management System Market by Mode
        • 12.2.8.1.2Germany Queue Management System Market by Application
        • 12.2.8.1.3Germany Queue Management System Market by Enterprise Size
        • 12.2.8.1.4Germany Queue Management System Market by Deployment Model
        • 12.2.8.1.5Germany Queue Management System Market by Offering
        • 12.2.8.1.6Germany Queue Management System Market by Queue Type
        • 12.2.8.1.7Germany Queue Management System Market by Vertical
      • 12.2.8.2UK Queue Management System Market
        • 12.2.8.2.1UK Queue Management System Market by Mode
        • 12.2.8.2.2UK Queue Management System Market by Application
        • 12.2.8.2.3UK Queue Management System Market by Enterprise Size
        • 12.2.8.2.4UK Queue Management System Market by Deployment Model
        • 12.2.8.2.5UK Queue Management System Market by Offering
        • 12.2.8.2.6UK Queue Management System Market by Queue Type
        • 12.2.8.2.7UK Queue Management System Market by Vertical
      • 12.2.8.3France Queue Management System Market
        • 12.2.8.3.1France Queue Management System Market by Mode
        • 12.2.8.3.2France Queue Management System Market by Application
        • 12.2.8.3.3France Queue Management System Market by Enterprise Size
        • 12.2.8.3.4France Queue Management System Market by Deployment Model
        • 12.2.8.3.5France Queue Management System Market by Offering
        • 12.2.8.3.6France Queue Management System Market by Queue Type
        • 12.2.8.3.7France Queue Management System Market by Vertical
      • 12.2.8.4Russia Queue Management System Market
        • 12.2.8.4.1Russia Queue Management System Market by Mode
        • 12.2.8.4.2Russia Queue Management System Market by Application
        • 12.2.8.4.3Russia Queue Management System Market by Enterprise Size
        • 12.2.8.4.4Russia Queue Management System Market by Deployment Model
        • 12.2.8.4.5Russia Queue Management System Market by Offering
        • 12.2.8.4.6Russia Queue Management System Market by Queue Type
        • 12.2.8.4.7Russia Queue Management System Market by Vertical
      • 12.2.8.5Spain Queue Management System Market
        • 12.2.8.5.1Spain Queue Management System Market by Mode
        • 12.2.8.5.2Spain Queue Management System Market by Application
        • 12.2.8.5.3Spain Queue Management System Market by Enterprise Size
        • 12.2.8.5.4Spain Queue Management System Market by Deployment Model
        • 12.2.8.5.5Spain Queue Management System Market by Offering
        • 12.2.8.5.6Spain Queue Management System Market by Queue Type
        • 12.2.8.5.7Spain Queue Management System Market by Vertical
      • 12.2.8.6Italy Queue Management System Market
        • 12.2.8.6.1Italy Queue Management System Market by Mode
        • 12.2.8.6.2Italy Queue Management System Market by Application
        • 12.2.8.6.3Italy Queue Management System Market by Enterprise Size
        • 12.2.8.6.4Italy Queue Management System Market by Deployment Model
        • 12.2.8.6.5Italy Queue Management System Market by Offering
        • 12.2.8.6.6Italy Queue Management System Market by Queue Type
        • 12.2.8.6.7Italy Queue Management System Market by Vertical
      • 12.2.8.7Rest of Europe Queue Management System Market
        • 12.2.8.7.1Rest of Europe Queue Management System Market by Mode
        • 12.2.8.7.2Rest of Europe Queue Management System Market by Application
        • 12.2.8.7.3Rest of Europe Queue Management System Market by Enterprise Size
        • 12.2.8.7.4Rest of Europe Queue Management System Market by Deployment Model
        • 12.2.8.7.5Rest of Europe Queue Management System Market by Offering
        • 12.2.8.7.6Rest of Europe Queue Management System Market by Queue Type
        • 12.2.8.7.7Rest of Europe Queue Management System Market by Vertical
  • 12.3Asia Pacific Queue Management System Market
    • 12.3.1Asia Pacific Queue Management System Market by Mode
      • 12.3.1.1Asia Pacific Virtual Queuing Market by Country
      • 12.3.1.2Asia Pacific Non-Virtual Queuing Market by Country
    • 12.3.2Asia Pacific Queue Management System Market by Application
      • 12.3.2.1Asia Pacific Customer Service Market by Country
      • 12.3.2.2Asia Pacific Reporting & Analytics Market by Country
      • 12.3.2.3Asia Pacific Appointment Management Market by Country
      • 12.3.2.4Asia Pacific Query Handling Market by Country
      • 12.3.2.5Asia Pacific Real-Time Monitoring Market by Country
      • 12.3.2.6Asia Pacific In-Store Management Market by Country
      • 12.3.2.7Asia Pacific Others Market by Country
    • 12.3.3Asia Pacific Queue Management System Market by Enterprise Size
      • 12.3.3.1Asia Pacific Large Enterprises Market by Country
      • 12.3.3.2Asia Pacific SMEs Market by Country
    • 12.3.4Asia Pacific Queue Management System Market by Deployment Model
      • 12.3.4.1Asia Pacific On-Premise Market by Country
      • 12.3.4.2Asia Pacific Cloud Market by Country
    • 12.3.5Asia Pacific Queue Management System Market by Offering
      • 12.3.5.1Asia Pacific Hardware Market by Country
      • 12.3.5.2Asia Pacific Software Market by Country
      • 12.3.5.3Asia Pacific Services Market by Country
    • 12.3.6Asia Pacific Queue Management System Market by Queue Type
      • 12.3.6.1Asia Pacific Structured Queue Market by Country
      • 12.3.6.2Asia Pacific Unstructured Queue Market by Country
      • 12.3.6.3Asia Pacific Kiosk Queue Market by Country
      • 12.3.6.4Asia Pacific Mobile Queue Market by Country
    • 12.3.7Asia Pacific Queue Management System Market by Vertical
      • 12.3.7.1Asia Pacific BFSI Market by Country
      • 12.3.7.2Asia Pacific Government & Public Sector Market by Country
      • 12.3.7.3Asia Pacific Energy & Utilities Market by Country
      • 12.3.7.4Asia Pacific Healthcare & Lifesciences Market by Country
      • 12.3.7.5Asia Pacific Travel & Hospitality Market by Country
      • 12.3.7.6Asia Pacific Education Market by Country
      • 12.3.7.7Asia Pacific Retail Market by Country
      • 12.3.7.8Asia Pacific IT & Telecom Market by Country
      • 12.3.7.9Asia Pacific Others Market by Country
    • 12.3.8Asia Pacific Queue Management System Market by Country
      • 12.3.8.1China Queue Management System Market
        • 12.3.8.1.1China Queue Management System Market by Mode
        • 12.3.8.1.2China Queue Management System Market by Application
        • 12.3.8.1.3China Queue Management System Market by Enterprise Size
        • 12.3.8.1.4China Queue Management System Market by Deployment Model
        • 12.3.8.1.5China Queue Management System Market by Offering
        • 12.3.8.1.6China Queue Management System Market by Queue Type
        • 12.3.8.1.7China Queue Management System Market by Vertical
      • 12.3.8.2Japan Queue Management System Market
        • 12.3.8.2.1Japan Queue Management System Market by Mode
        • 12.3.8.2.2Japan Queue Management System Market by Application
        • 12.3.8.2.3Japan Queue Management System Market by Enterprise Size
        • 12.3.8.2.4Japan Queue Management System Market by Deployment Model
        • 12.3.8.2.5Japan Queue Management System Market by Offering
        • 12.3.8.2.6Japan Queue Management System Market by Queue Type
        • 12.3.8.2.7Japan Queue Management System Market by Vertical
      • 12.3.8.3India Queue Management System Market
        • 12.3.8.3.1India Queue Management System Market by Mode
        • 12.3.8.3.2India Queue Management System Market by Application
        • 12.3.8.3.3India Queue Management System Market by Enterprise Size
        • 12.3.8.3.4India Queue Management System Market by Deployment Model
        • 12.3.8.3.5India Queue Management System Market by Offering
        • 12.3.8.3.6India Queue Management System Market by Queue Type
        • 12.3.8.3.7India Queue Management System Market by Vertical
      • 12.3.8.4South Korea Queue Management System Market
        • 12.3.8.4.1South Korea Queue Management System Market by Mode
        • 12.3.8.4.2South Korea Queue Management System Market by Application
        • 12.3.8.4.3South Korea Queue Management System Market by Enterprise Size
        • 12.3.8.4.4South Korea Queue Management System Market by Deployment Model
        • 12.3.8.4.5South Korea Queue Management System Market by Offering
        • 12.3.8.4.6South Korea Queue Management System Market by Queue Type
        • 12.3.8.4.7South Korea Queue Management System Market by Vertical
      • 12.3.8.5Malaysia Queue Management System Market
        • 12.3.8.5.1Malaysia Queue Management System Market by Mode
        • 12.3.8.5.2Malaysia Queue Management System Market by Application
        • 12.3.8.5.3Malaysia Queue Management System Market by Enterprise Size
        • 12.3.8.5.4Malaysia Queue Management System Market by Deployment Model
        • 12.3.8.5.5Malaysia Queue Management System Market by Offering
        • 12.3.8.5.6Malaysia Queue Management System Market by Queue Type
        • 12.3.8.5.7Malaysia Queue Management System Market by Vertical
      • 12.3.8.6Singapore Queue Management System Market
        • 12.3.8.6.1Singapore Queue Management System Market by Mode
        • 12.3.8.6.2Singapore Queue Management System Market by Application
        • 12.3.8.6.3Singapore Queue Management System Market by Enterprise Size
        • 12.3.8.6.4Singapore Queue Management System Market by Deployment Model
        • 12.3.8.6.5Singapore Queue Management System Market by Offering
        • 12.3.8.6.6Singapore Queue Management System Market by Queue Type
        • 12.3.8.6.7Singapore Queue Management System Market by Vertical
      • 12.3.8.7Rest of Asia Pacific Queue Management System Market
        • 12.3.8.7.1Rest of Asia Pacific Queue Management System Market by Mode
        • 12.3.8.7.2Rest of Asia Pacific Queue Management System Market by Application
        • 12.3.8.7.3Rest of Asia Pacific Queue Management System Market by Enterprise Size
        • 12.3.8.7.4Rest of Asia Pacific Queue Management System Market by Deployment Model
        • 12.3.8.7.5Rest of Asia Pacific Queue Management System Market by Offering
        • 12.3.8.7.6Rest of Asia Pacific Queue Management System Market by Queue Type
        • 12.3.8.7.7Rest of Asia Pacific Queue Management System Market by Vertical
  • 12.4LAMEA Queue Management System Market
    • 12.4.1LAMEA Queue Management System Market by Mode
      • 12.4.1.1LAMEA Virtual Queuing Market by Country
      • 12.4.1.2LAMEA Non-Virtual Queuing Market by Country
    • 12.4.2LAMEA Queue Management System Market by Application
      • 12.4.2.1LAMEA Customer Service Market by Country
      • 12.4.2.2LAMEA Reporting & Analytics Market by Country
      • 12.4.2.3LAMEA Appointment Management Market by Country
      • 12.4.2.4LAMEA Query Handling Market by Country
      • 12.4.2.5LAMEA Real-Time Monitoring Market by Country
      • 12.4.2.6LAMEA In-Store Management Market by Country
      • 12.4.2.7LAMEA Others Market by Country
    • 12.4.3LAMEA Queue Management System Market by Enterprise Size
      • 12.4.3.1LAMEA Large Enterprises Market by Country
      • 12.4.3.2LAMEA SMEs Market by Country
    • 12.4.4LAMEA Queue Management System Market by Deployment Model
      • 12.4.4.1LAMEA On-Premise Market by Country
      • 12.4.4.2LAMEA Cloud Market by Country
    • 12.4.5LAMEA Queue Management System Market by Offering
      • 12.4.5.1LAMEA Hardware Market by Country
      • 12.4.5.2LAMEA Software Market by Country
      • 12.4.5.3LAMEA Services Market by Country
    • 12.4.6LAMEA Queue Management System Market by Queue Type
      • 12.4.6.1LAMEA Structured Queue Market by Country
      • 12.4.6.2LAMEA Unstructured Queue Market by Country
      • 12.4.6.3LAMEA Kiosk Queue Market by Country
      • 12.4.6.4LAMEA Mobile Queue Market by Country
    • 12.4.7LAMEA Queue Management System Market by Vertical
      • 12.4.7.1LAMEA BFSI Market by Country
      • 12.4.7.2LAMEA Government & Public Sector Market by Country
      • 12.4.7.3LAMEA Energy & Utilities Market by Country
      • 12.4.7.4LAMEA Healthcare & Lifesciences Market by Country
      • 12.4.7.5LAMEA Travel & Hospitality Market by Country
      • 12.4.7.6LAMEA Education Market by Country
      • 12.4.7.7LAMEA Retail Market by Country
      • 12.4.7.8LAMEA IT & Telecom Market by Country
      • 12.4.7.9LAMEA Others Market by Country
    • 12.4.8LAMEA Queue Management System Market by Country
      • 12.4.8.1Brazil Queue Management System Market
        • 12.4.8.1.1Brazil Queue Management System Market by Mode
        • 12.4.8.1.2Brazil Queue Management System Market by Application
        • 12.4.8.1.3Brazil Queue Management System Market by Enterprise Size
        • 12.4.8.1.4Brazil Queue Management System Market by Deployment Model
        • 12.4.8.1.5Brazil Queue Management System Market by Offering
        • 12.4.8.1.6Brazil Queue Management System Market by Queue Type
        • 12.4.8.1.7Brazil Queue Management System Market by Vertical
      • 12.4.8.2Argentina Queue Management System Market
        • 12.4.8.2.1Argentina Queue Management System Market by Mode
        • 12.4.8.2.2Argentina Queue Management System Market by Application
        • 12.4.8.2.3Argentina Queue Management System Market by Enterprise Size
        • 12.4.8.2.4Argentina Queue Management System Market by Deployment Model
        • 12.4.8.2.5Argentina Queue Management System Market by Offering
        • 12.4.8.2.6Argentina Queue Management System Market by Queue Type
        • 12.4.8.2.7Argentina Queue Management System Market by Vertical
      • 12.4.8.3UAE Queue Management System Market
        • 12.4.8.3.1UAE Queue Management System Market by Mode
        • 12.4.8.3.2UAE Queue Management System Market by Application
        • 12.4.8.3.3UAE Queue Management System Market by Enterprise Size
        • 12.4.8.3.4UAE Queue Management System Market by Deployment Model
        • 12.4.8.3.5UAE Queue Management System Market by Offering
        • 12.4.8.3.6UAE Queue Management System Market by Queue Type
        • 12.4.8.3.7UAE Queue Management System Market by Vertical
      • 12.4.8.4Saudi Arabia Queue Management System Market
        • 12.4.8.4.1Saudi Arabia Queue Management System Market by Mode
        • 12.4.8.4.2Saudi Arabia Queue Management System Market by Application
        • 12.4.8.4.3Saudi Arabia Queue Management System Market by Enterprise Size
        • 12.4.8.4.4Saudi Arabia Queue Management System Market by Deployment Model
        • 12.4.8.4.5Saudi Arabia Queue Management System Market by Offering
        • 12.4.8.4.6Saudi Arabia Queue Management System Market by Queue Type
        • 12.4.8.4.7Saudi Arabia Queue Management System Market by Vertical
      • 12.4.8.5South Africa Queue Management System Market
        • 12.4.8.5.1South Africa Queue Management System Market by Mode
        • 12.4.8.5.2South Africa Queue Management System Market by Application
        • 12.4.8.5.3South Africa Queue Management System Market by Enterprise Size
        • 12.4.8.5.4South Africa Queue Management System Market by Deployment Model
        • 12.4.8.5.5South Africa Queue Management System Market by Offering
        • 12.4.8.5.6South Africa Queue Management System Market by Queue Type
        • 12.4.8.5.7South Africa Queue Management System Market by Vertical
      • 12.4.8.6Nigeria Queue Management System Market
        • 12.4.8.6.1Nigeria Queue Management System Market by Mode
        • 12.4.8.6.2Nigeria Queue Management System Market by Application
        • 12.4.8.6.3Nigeria Queue Management System Market by Enterprise Size
        • 12.4.8.6.4Nigeria Queue Management System Market by Deployment Model
        • 12.4.8.6.5Nigeria Queue Management System Market by Offering
        • 12.4.8.6.6Nigeria Queue Management System Market by Queue Type
        • 12.4.8.6.7Nigeria Queue Management System Market by Vertical
      • 12.4.8.7Rest of LAMEA Queue Management System Market
        • 12.4.8.7.1Rest of LAMEA Queue Management System Market by Mode
        • 12.4.8.7.2Rest of LAMEA Queue Management System Market by Application
        • 12.4.8.7.3Rest of LAMEA Queue Management System Market by Enterprise Size
        • 12.4.8.7.4Rest of LAMEA Queue Management System Market by Deployment Model
        • 12.4.8.7.5Rest of LAMEA Queue Management System Market by Offering
        • 12.4.8.7.6Rest of LAMEA Queue Management System Market by Queue Type
        • 12.4.8.7.7Rest of LAMEA Queue Management System Market by Vertical

Chapter 13.Company Profiles

  • 13.1Advantech Co., Ltd.
    • 13.1.1Company Overview
    • 13.1.2Financial Analysis
    • 13.1.3Segmental and Regional Analysis
    • 13.1.4Research & Development Expense
    • 13.1.5Recent strategies and developments:
      • 13.1.5.1Partnerships, Collaborations, and Agreements:
      • 13.1.5.2Product Launches and Product Expansions:
    • 13.1.6SWOT Analysis
  • 13.2JRNI
    • 13.2.1Company Overview
    • 13.2.2Recent strategies and developments:
      • 13.2.2.1Partnerships, Collaborations, and Agreements:
      • 13.2.2.2Product Launches and Product Expansions:
    • 13.2.3SWOT Analysis
  • 13.3AKIS Technologies
    • 13.3.1Company Overview
  • 13.4Aurionpro Solutions Limited
    • 13.4.1Company Overview
    • 13.4.2Financial Analysis
    • 13.4.3Regional Analysis
    • 13.4.4Recent strategies and developments:
      • 13.4.4.1Partnerships, Collaborations, and Agreements:
    • 13.4.5SWOT Analysis
  • 13.5Awebstar Technologies Pte Ltd
    • 13.5.1Company Overview
    • 13.5.2SWOT Analysis
  • 13.6Lavi Industries
    • 13.6.1Company Overview
    • 13.6.2Recent strategies and developments:
      • 13.6.2.1Product Launches and Product Expansions:
    • 13.6.3SWOT Analysis
  • 13.7QLess, Inc. (Palisades Growth Capital)
    • 13.7.1Company Overview
    • 13.7.2SWOT Analysis
  • 13.8Qminder Limited
    • 13.8.1Company Overview
    • 13.8.2SWOT Analysis
  • 13.9MaliaTec (Malia Group)
    • 13.9.1Company Overview
  • 13.10.Q-MATIC Group AB
    • 13.10.1Company Overview
    • 13.10.2Recent strategies and developments:
      • 13.10.2.1Product Launches and Product Expansions:

Chapter 14.Winning imperatives of Queue Management System Market

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