세계의 워크플로우 자동화 시장 : 제품, 유형, 구축 방식, 조직 규모, 용도, 분야, 지역별 - 예측(-2030년)

Workflow Automation Market by Offering, Type (Business Process Automation, Robotic Process Automation), Deployment, Organization, Application (Finance, Procurement), Sector (BFSI, Healthcare, Transportation & Logistics), and Geography-Forecast to 2030

The research report titled 'Workflow Automation Market by Offering, Type (Business Process Automation, Robotic Process Automation), Deployment, Organization, Application (Finance, Procurement), Sector (BFSI, Healthcare, Transportation & Logistics), and Geography-Forecast to 2030', provides in-depth analysis of the workflow automation market across five major geographies and emphasizes on the current market trends, market sizes, market shares, recent developments, and forecasts till 2031.

The workflow automation market is projected to reach $96.1 billion by 2031, at a CAGR of 22.2% from 2024 to 2031. The growth of this market is driven by the rising demand for real-time automation solutions, the increasing adoption of business process automation across various industries, and the growing need for enhanced communication and collaboration within organizations. Additionally, the increasing applications of cloud and IoT technologies in automation processes and the rising adoption of robotic process automation (RPA) are anticipated to create significant market growth opportunities.

However, concerns related to data privacy and security restrain the market's growth. Additionally, issues related to the integration and compatibility of legacy systems pose significant challenges for the players operating in this market. Furthermore, the emergence of automation-as-a-service (AaaS) and the utilization of artificial intelligence and chatbots are prominent trends in the workflow automation market.

The global workflow automation market is segmented by offering, type, deployment mode, organization size, application, and sector. The study also evaluates industry competitors and analyzes the market at the regional and country levels.

Based on offering, the global workflow automation market is broadly segmented into software and services. In 2024, the software segment is expected to account for a larger share of over 58.0% of the global workflow automation market. The large market share of this segment is attributed to the increasing demand for IT automation software, the rising need for more efficient and streamlined business processes, the increasing focus on solution-centric automation capabilities, and the growing demand for quick data processing and decision-making.

However, the services segment is projected to register a higher CAGR during the forecast period. This growth is driven by the growing intricacies and customizations in workflow automation projects, rising demand for maintenance and training services, and an increased need for professional services among end users.

Based on type, the global workflow automation market is broadly segmented into business process automation and robotic process automation. In 2024, the business process automation segment is expected to account for a larger share of over 72.0% of the global workflow automation market. The large market share of this segment is attributed to factors such as the rising need to automate repetitive tasks, the need to enhance accountability and transparency and ensure precise data recording, and the surge in digital transformation efforts among enterprises.

However, the robotic process automation segment is projected to register a higher CAGR during the forecast period. This growth can be attributed to the increasing need to minimize human errors, enhance work efficiency, reduce overhead expenses, improve the accuracy and reliability of business processes, and reduce operational costs, the increasing adoption of advanced technologies, including Artificial Intelligence (AI), in business processes, and the rising demand for robotic process automation in the BFSI, healthcare, and transportation & logistics sectors to meet their operational demands.

Based on deployment mode, the global workflow automation market is broadly segmented into on-premise deployments and cloud-based deployments. In 2024, the on-premise deployments segment is expected to account for a larger share of over 52.0% of the global workflow automation market. The large market share of this segment can be attributed to factors such as the growing demand for systems that can automate and execute repetitive tasks and the rising need for lower latency and improved data sovereignty.

However, the cloud-based deployments segment is projected to register the highest CAGR during the forecast period. This growth is driven by the increasing utilization of cloud-based workflow automation, the enhanced flexibility provided by cloud-based deployments, the growing adoption of cloud-based solutions by small and medium-sized enterprises, and the rising demand for cost-effective subscription models and automated threat detection solutions.

Based on organization size, the global workflow automation market is broadly segmented into SMEs and large enterprises. In 2024, the large enterprises segment is expected to account for the larger share of over 60.0% of the global workflow automation market. The large market share of this segment can be attributed to the growing demand for consistency across various operations within large enterprises, the increasing focus on digital transformation initiatives, and the rising adoption of robotic process automation to streamline repetitive tasks

However, the SMEs segment is projected to register the highest CAGR during the forecast period. The rapid growth in this segment is attributed to the increasing significance of digital solutions, including CRM and ERP platforms, for enhancing productivity and the growing awareness among SMEs regarding the benefits of automating business processes.

Based on application, the global workflow automation market is broadly segmented into human resources, finance, procurement, IT service requests, sales, marketing, and other applications. In 2024, the finance segment is expected to account for the largest share of over 29.0% of the global workflow automation market. The large market share of this segment can be attributed to the rising need to improve financial services and document management, an increasing focus on enhancing customer experiences, the growing implementation of RPA to reduce labor costs and improve operational efficiency, and the widespread use of digital banking solutions for real-time transaction processing and data accuracy in financial operations. Moreover, the finance segment is projected to register the highest CAGR during the forecast period.

Based on sector, the global workflow automation market is broadly segmented into IT & telecommunications, automotive, transportation & logistics, healthcare, energy & utilities, manufacturing, retail, BFSI, government & defense, and other sectors. In 2024, the manufacturing segment is expected to account for the largest share of over 24.0% of the global workflow automation market. The large market share of this segment is attributed to the rising demand for computer-integrated manufacturing automation, a growing emphasis on boosting manufacturing production efficiency and supply chain optimization through automation, the rising adoption of Industry 4.0 and smart manufacturing technologies, and the increasing deployment of robotic process automation (RPA) for executing a wide range of manual tasks such as stacking, painting, welding, polishing, labeling, and assembly.

However, the BFSI segment is projected to register the highest CAGR during the forecast period due to the increasing need for seamless communication with customers to enhance workflow agility and customer experience, the rising demand for fraud detection solutions in the BFSI sector, the implementation of RPA to improve efficiency and work speed, the increasing adoption of online financial services, and the growing need to automate numerous time-consuming, repetitive processes like account opening, the KYC process, customer services, and more.

Based on geography, the global workflow automation market is segmented into Asia-Pacific, Europe, North America, the Middle East & Africa, and Latin America. In 2024, Asia-Pacific is expected to account for the largest share of over 34.0% of the global workflow automation market, followed by Europe, North America, Latin America, and the Middle East & Africa. Asia-Pacific's significant market share can be attributed to various factors, such as the increasing emphasis on Industry 4.0 initiatives and digital transformation, the widespread adoption of robotic process automation and other advanced technologies, such as AI, robotics, IoT, and cloud computing, across various sectors, the rising number of government initiatives aimed at digitization, and the rising demand for cost-effective and efficient automation solutions to manage repetitive tasks. Moreover, Asia-Pacific is also projected to register the highest CAGR during the forecast period.

Key Players:

The key players operating in the workflow automation market include International Business Machines Corporation (U.S.), Software AG (Germany), Oracle Corporation (U.S.), Pegasystems Inc. (U.S.), Appian Corporation (U.S.), Bizagi Group Limited (U.S.), Newgen Software Technologies Limited (India), Zapier, Inc. (U.S.), Formstack, LLC. (U.S.), Microsoft Corporation (U.S.), Nintex Global Ltd. (U.S.), ServiceNow, Inc. (U.S.), IPsoft Inc. (Amelia LLC) (U.S.), Xerox Holdings Corporation (U.S.), Open Text Corporation (Canada), monday.com Ltd. (Israel), SysAid Technologies Ltd. (Israel), Jotform Inc. (U.S.), Kissflow Inc. (U.S.), Next Matter GmbH (Germany), DocuWare GmbH (Germany), Camunda Services GmbH (Germany), Adobe (U.S.), HeightHQ, Inc. (U.S.), ClickUp (U.S.), Integrify, Inc. (U.S.), Flokzu (Uruguay), Wrike, Inc. (U.S.), SAP SE (Germany), and Really Simple Systems Ltd. (U.K.).

Key questions answered in the report:

• Which are the high-growth segments in the workflow automation market based on offering, type, deployment mode, organization size, application, sector, and geography?
• What is the historical market size for workflow automation across the globe?
• What are the market forecasts and estimates for the period 2024-2031?
• What are the major drivers, restraints, opportunities, and challenges in the workflow automation market?
• Who are the major players, and what shares do they hold in the workflow automation market?
• What is the competitive landscape like in the workflow automation market?
• What are the recent developments in the workflow automation market?
• What are the different strategies adopted by the major players in the workflow automation market?
• What are the key geographic trends, and which are the high-growth countries in the workflow automation market?
• Who are the local emerging players in the workflow automation market, and how do they compete with the other players?

Scope of the report:

Workflow Automation Market Assessment-by Offering

• Software
• Services

Workflow Automation Market Assessment-by Type

• Business Process Automation
• Robotic Process Automation

Workflow Automation Market Assessment-by Deployment Mode

• On-premise Deployments
• Cloud-based Deployments

Workflow Automation Market Assessment-by Organization Size

• SMEs
• Large Enterprises

Workflow Automation Market Assessment-by Application

• Human Resources
• Finance
• Procurement
• IT Service Requests
• Sales
• Marketing
• Other Applications

Workflow Automation Market Assessment-by Sector

• IT & Telecommunications
• Automotive
• Transportation & Logistics
• Healthcare
• Energy & Utilities
• Manufacturing
• Retail
• BFSI
• Government & Defense
• Other Sectors

Workflow Automation Market Assessment-by Geography

• North America
  • U.S.
  • Canada
• Europe
  • Germany
  • U.K.
  • France
  • Italy
  • Spain
  • Rest of Europe
• Asia-Pacific
  • China
  • Japan
  • India
  • South Korea
  • Rest of Asia-Pacific
• Middle East & Africa
• Latin America

TABLE OF CONTENTS

1. Introduction

• 1.1 Market Definition
• 1.2 Currency and Limitations
  • 1.2.1 Currency
  • 1.2.2 Limitations

2. Research Methodology

• 2.1 Research Approach
• 2.2 Process of Data Collection and Validation
  • 2.2.1 Secondary Research
  • 2.2.2 Primary Research/Interviews with Key Opinion Leaders of the Industry
• 2.3 Market Sizing and Forecast Approach
  • 2.3.1 Market Size Estimation Approach
  • 2.3.2 Growth Forecast Approach
• 2.4 Assumption for the Study

3. Executive Summary

• 3.1 Market Overview
• 3.2 Market Analysis, by Offering
• 3.3 Market Analysis, by Type
• 3.4 Market Analysis, by Deployment Mode
• 3.5 Market Analysis, by Organization Size
• 3.6 Market Analysis, by Application
• 3.7 Market Analysis, by Sector
• 3.8 Market Analysis, by Geography
• 3.9 Competitive Analysis

4. Market Insights

• 4.1 Overview
• 4.2 Factors Affecting Market Growth
  • 4.2.1 Drivers
    • 4.2.1.1 Rising Demand for Real-time Automation Solutions
    • 4.2.1.2 Increasing Adoption of Business Process Automation Across Various Industries
    • 4.2.1.3 Growing Need for Enhanced Communication and Collaboration Within Organizations
  • 4.2.2 Restraints
    • 4.2.2.1 Data Privacy and Security Concerns
  • 4.2.3 Opportunities
    • 4.2.3.1 Increasing Applications of Cloud and IoT Technologies in Automation Processes
    • 4.2.3.2 Rising Adoption of Robotic Process Automation (RPA)
  • 4.2.4 Challenges
    • 4.2.4.1 Integration and Compatibility Issues of Legacy Systems
  • 4.2.5 Trends
    • 4.2.5.1 Automation-as-a-Service (AaaS)
    • 4.2.5.2 Artificial Intelligence and Chatbots
• 4.3 Case Studies
• 4.4 Porter's Five Forces Analysis

5. Global Workflow Automation Market Assessment-by Offering

• 5.1 Overview
• 5.2 Software
• 5.3 Services

6. Global Workflow Automation Market Assessment-by Type

• 6.1 Overview
• 6.2 Business Process Automation
• 6.3 Robotic Process Automation

7. Global Workflow Automation Market Assessment-by Deployment Mode

• 7.1 Overview
• 7.2 On-premise Deployments
• 7.3 Cloud-based Deployments

8. Global Workflow Automation Market Assessment-by Organization Size

• 8.1 Overview
• 8.2 SMEs
• 8.3 Large Enterprises

9. Global Workflow Automation Market Assessment-by Application

• 9.1 Overview
• 9.2 Human Resources
• 9.3 Finance
• 9.4 Procurement
• 9.5 IT Service Requests
• 9.6 Sales
• 9.7 Marketing
• 9.8 Other Applications

10. Global Workflow Automation Market Assessment-by Sector

• 10.1 Overview
• 10.2 IT & Telecommunications
• 10.3 Automotive
• 10.4 Transportation & Logistics
• 10.5 Healthcare
• 10.6 Energy & Utilities
• 10.7 Manufacturing
• 10.8 Retail
• 10.9 BFSI
• 10.10 Government & Defense
• 10.11 Other Sectors

11. Workflow Automation Market Assessment-by Geography

• 11.1 Overview
• 11.2 North America
  • 11.2.1 U.S.
  • 11.2.2 Canada
• 11.3 Europe
  • 11.3.1 Germany
  • 11.3.2 U.K.
  • 11.3.3 France
  • 11.3.4 Italy
  • 11.3.5 Spain
  • 11.3.6 Rest of Europe
• 11.4 Asia-Pacific
  • 11.4.1 China
  • 11.4.2 Japan
  • 11.4.3 India
  • 11.4.4 South Korea
  • 11.4.5 Rest of Asia-Pacific
• 11.5 Latin America
• 11.6 Middle East & Africa

12. Workflow Automation Market Assessment-Competitive Analysis

• 12.1 Overview
• 12.2 Key Growth Strategies
• 12.3 Competitive Benchmarking
• 12.4 Competitive Dashboard
  • 12.4.1 Industry Leaders
  • 12.4.2 Market Differentiators
  • 12.4.3 Vanguards
  • 12.4.4 Emerging Companies
• 12.5 Market Share Analysis, By Key Player, 2022 (%)

13. Company Profiles (Company Overview, Financial Overview, Product Portfolio, and Recent Developments)

• 13.1 International Business Machines Corporation (U.S.)
• 13.2 Software AG (Germany)
• 13.3 Oracle Corporation (U.S.)
• 13.4 Pegasystems Inc. (U.S.)
• 13.5 Appian Corporation (U.S.)
• 13.6 Bizagi Group Limited (U.S.)
• 13.7 Newgen Software Technologies Limited (India)
• 13.8 SAP SE (Germany)
• 13.9 Formstack, LLC. (U.S.)
• 13.10 Microsoft Corporation (U.S.)
• 13.11 Nintex Global Ltd. (U.S.)
• 13.12 ServiceNow, Inc. (U.S.)
• 13.13 IPsoft Inc. (Amelia LLC) (U.S.)
• 13.14 Xerox Holdings Corporation (U.S.)
• 13.15 Open Text Corporation (Canada)
• 13.16 monday.com Ltd. (Israel)
• 13.17 SysAid Technologies Ltd. (Israel)
• 13.18 Jotform Inc. (U.S.)
• 13.19 Kissflow Inc. (U.S.)
• 13.20 Next Matter GmbH (Germany)
• 13.21 DocuWare GmbH (Germany)
• 13.22 Camunda Services GmbH (Germany)
• 13.23 Adobe (U.S.)
• 13.24 HeightHQ, Inc. (U.S.)
• 13.25 ClickUp (U.S.)
• 13.26 Integrify, Inc. (U.S.)
• 13.27 Flokzu (Uruguay)
• 13.28 Wrike, Inc. (U.S.)
• 13.29 Zapier, Inc. (U.S.)
• 13.30 Really Simple Systems Ltd. (U.K.)

(Note: SWOT Analysis of the Top 5 Companies will be provided)

14. Appendix

• 14.1 Available Customization
• 14.2 Related Reports