서비스 로봇 : 시장 점유율 분석, 업계 동향 및 통계, 성장 예측(2026-2031년)

According to Mordor Intelligence, the service robotics market size was valued at USD 68.31 billion in 2025 and is estimated to grow from USD 86.02 billion in 2026 to reach USD 209.72 billion by 2031, at a CAGR of 19.51% during the forecast period (2026-2031).

This report is Segmented by Field of Application (Professional, and Personal/Domestic), Component (Hardware, Software, Services), Operating Environment (Ground, Aerial/UAV, and More), Mobility (Mobile/Autonomous, and Stationary/Fixed-Base), End-User Industry (Agriculture, Defense and Security, Hospitality and Retail, and More), and Geography. The Market Forecasts are Provided in Terms of Value (USD).

Global Service Robotics Market Trends and Insights

Growing Demand for Automation in Healthcare, Logistics, and Agriculture

Hospitals performed more than 2 million robotic procedures in 2025 as da Vinci and Hugo systems expanded their indications, shortening operating room turnover and increasing surgical throughput. Peak-season e-commerce volumes pushed Amazon's robot fleet past 750,000 units, trimming pick times below 30 seconds and setting a new productivity benchmark. On farms, autonomous tractors equipped with real-time kinematic GPS extended operating windows to 24 hours, improving land utilization by 40%. Component vendors now reuse sensors across sectors, driving scale economies that depress unit prices and compress deployment cycles from years to months. This tri-sector pull reinforces the service robotics market's growth trajectory.

Rising Labor Shortages and Ageing Population

OECD members will lose 15 million workers between 2025 and 2030, intensifying competition for warehouse and caregiving staff. Japan projects a 690,000-worker elder-care gap by 2030 and now reimburses up to 90% of assistive robot costs, accelerating sales of transfer and bathing devices. Germany's statutory insurers offer EUR 5,000 (USD 5,650) per unit, broadening the addressable household market. In U.S. hospitality, 1.9 million vacancies prompted hotels to deploy delivery robots, freeing staff for revenue-generating guest services. Demographic pressure, therefore, acts as a durable catalyst for the service robotics market.

High CAPEX and Maintenance Costs

Surgical robots still cost USD 1.5-2.5 million, plus USD 150,000-200,000 yearly service contracts, constraining uptake to high-volume urban hospitals. Warehouses need fleets of 20-50 units, implying USD 1-2.5 million outlays before integration. 40% of operators cite budget ceilings as their top barrier, despite 24-month ROI models. Lithium-ion batteries require USD 5,000-8,000 in replacement costs every 3-4 years, and specialized technicians remain scarce outside major hubs. These costs slow diffusion in price-sensitive segments.

Other drivers and restraints analyzed in the detailed report include:

1. Rapid AI-Sensor Convergence Lowers Robot TCO
2. Robot-as-a-Service (RaaS) Subscriptions Unlock SME Adoption
3. Safety-Cybersecurity Compliance Burden

For complete list of drivers and restraints, kindly check the Table Of Contents.

Segment Analysis

Professional service robots captured 52.44% of the service robotics market share in 2025, reflecting sustained investment in logistics automation and surgical suites. Logistics platforms remain the largest revenue pool because autonomous mobile robots cut pick-and-pack cycle times by 50-70%, while surgical systems add high-margin disposables, thereby increasing lifetime value. Field agriculture robots are gaining ground as autonomous tractors extend planting windows and drone scouts push yield-forecast accuracy past 90%. Inspection units for oil, gas, and telecom towers reduce confined-space exposure, keeping insurance premiums in check. Together, these use cases anchor professional demand and expand the overall service robotics market.

Consumer acceptance of domestic platforms also rose in 2025, as robotic vacuums and lawn mowers shipped 15 million units, yet their revenue base remains smaller than that of professional peers. Insurance-backed elder-assist robots outsell entertainment models in Japan and Germany because reimbursement covers up to USD 5,650 per device. Construction robots that automate demolition and concrete finishing grew briskly after contractors faced stricter OSHA limits on airborne contaminants. Security and rescue robots, along with underwater inspection vehicles, round out a diversified yet still emerging personal portfolio.

Hardware represented 66.89% of 2025 revenue, driven by falling lidar and vision-chip prices that widened adoption in budget-sensitive industries. Multi-modal sensor suites and brushless DC drives improved energy efficiency by up to 30%, while lithium-iron-phosphate batteries reduced the risk of thermal runaway. Standardization around open-source ROS 2 trimmed integration lead times from years to months, helping vendors scale deliveries without custom firmware rewrites. These advances keep hardware dominant but steadily less differentiated.

The services stack, including software, fleet management, and predictive maintenance, is projected to expand at a 20.29% CAGR through 2031, the fastest rate across components. Robot-as-a-service bundles let small and medium enterprises avoid large capital outlays with monthly fees starting at USD 1,500, pushing subscription penetration past 70% of Seegrid's new contracts. AI analytics that optimize path-planning and battery scheduling deliver 10-15% throughput gains, cementing software's role as the top differentiator. Over a five-year life, service revenues often triple the original hardware invoice, tilting future profit pools toward code and cloud platforms.

Complete Report Scope:

• By Field of Application
  • Professional
    • Field Robots
    • Professional Cleaning
    • Inspection and Maintenance
    • Construction and Demolition
    • Logistics Systems
    • Medical Robots
    • Rescue and Security
    • Defense Robots
    • Underwater Systems
    • Powered Human Exoskeletons
    • Public-Relation Robots
  • Personal / Domestic
    • Domestic Task Robots
    • Entertainment Robots
    • Elderly and Handicap Assistance
• By Component
  • Hardware
    • Sensors
    • Actuators
    • Controllers and Drives
    • Power Systems
  • Software
    • Operating Systems and Middleware
    • AI and Analytics Algorithms
  • Services
• By Operating Environment
  • Ground
  • Aerial / UAV
  • Marine / Underwater
• By Mobility
  • Mobile / Autonomous
  • Stationary / Fixed-Base
• By End-User Industry
  • Healthcare and Medical
  • Logistics and Warehousing
  • Agriculture
  • Construction and Demolition
  • Defense and Security
  • Hospitality and Retail
  • Education and Entertainment
• By Geography
  • North America
    • United States
    • Canada
    • Mexico
  • Europe
    • Germany
    • United Kingdom
    • France
    • Russia
    • Rest of Europe
  • Asia-Pacific
    • China
    • Japan
    • India
    • South Korea
    • Australia
    • Rest of Asia-Pacific
  • Middle East and Africa
    • Middle East
      • Saudi Arabia
      • United Arab Emirates
      • Rest of Middle East
    • Africa
      • South Africa
      • Egypt
      • Rest of Africa
  • South America
    • Brazil
    • Argentina
    • Rest of South America

Geography Analysis

Asia-Pacific captured 38.28% of 2025 revenue and is projected to grow at a 20.57% CAGR through 2031, making it the largest and fastest region for the service robotics market. China produced over 500,000 service robots in 2025, and government subsidies now underwrite installations in healthcare and logistics. Japan's Long-Term Care Insurance covers up to 90% of certified elder-assist devices, stimulating domestic production by Panasonic and SoftBank Robotics. South Korea launched a KRW 1 trillion (USD 750 million) program to seed 50,000 service robot deployments by 2028, while India's e-commerce fulfillment centers experiment with autonomous mobile fleets amid growing demand in tier-2 cities. Australia's broadacre farms adopt drone scouting and autonomous tractors, with one-third already using precision agriculture.

North America held roughly 30% of revenue in 2025. The United States leads surgical robot installations and warehouse automation, and the Department of Defense requested USD 2.5 billion for unmanned systems in its 2026 budget. FAA waivers for beyond-visual-line-of-sight grew to 12,000 in 2025, energizing drone inspection services. Canada's Prairie provinces deploy autonomous harvesters to counter seasonal labor gaps, and Mexican factories integrate collaborative robots as near-shoring accelerates.

Europe accounted for about 25% of the market value in 2025. Germany's insurers reimburse assistive robots up to EUR 5,000, and the automotive sector introduces mobile fleets to offset 1.2 million vacancies. The United Kingdom's NHS earmarked GBP 500 million for surgical robots to cut elective wait lists, while France subsidizes agricultural robots that prune vines and pick fruit. Russia's market growth lags due to sanctions that restrict the import of sensors. The Middle East and Africa see hotel, hospital, and port projects in the United Arab Emirates and Saudi Arabia anchoring demand, whereas South Africa's mines adopt autonomous haulage. In South America, Brazilian sugarcane and soybean farms are piloting drones and tractors, though tariffs and currency swings temper rollouts.

1. iRobot Corporation
2. Dematic Corp.
3. Daifuku Co. Ltd.
4. Swisslog Holding AG
5. Omron Corporation
6. SoftBank Robotics Group Corp.
7. Pudu Robotics
8. Boston Dynamics Inc.
9. DJI Technology Co. Ltd.
10. ABB Ltd.
11. Seegrid Corporation
12. Intuitive Surgical Inc.
13. JBT Corporation
14. SSI Schaefer AG
15. Grenzebach GmbH
16. Smith and Nephew plc
17. Stryker Corporation
18. Knightscope Inc.
19. Kollmorgen Corporation
20. Brokk AB
21. Husqvarna AB
22. Construction Robotics LLC
23. Ecovacs Robotics
24. Neato Robotics
25. Transbotics Corporation
26. Medtronic plc
27. Northrop Grumman Corp.
28. BAE Systems plc
29. UBTECH Robotics Inc.
30. SMP Robotics Systems
31. Vision Robotics Corporation
32. Naio Technologies SAS

Additional Benefits:

• The market estimate (ME) sheet in Excel format
• 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

• 1.1 Study Assumptions and Market Definition
• 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET LANDSCAPE

• 4.1 Market Overview
• 4.2 Market Drivers
  • 4.2.1 Growing Demand for Automation in Healthcare, Logistics and Agriculture
  • 4.2.2 Rising Labour Shortages and Ageing Population
  • 4.2.3 Rapid AI-Sensor Convergence Lowers Robot TCO
  • 4.2.4 Robot-as-a-Service (RaaS) Subscriptions Unlock SME Adoption
  • 4.2.5 Eldercare Insurance Reimbursements for Assistive Robots
  • 4.2.6 Dark-Store Micro-Fulfilment Boom Needs AMRs
• 4.3 Market Restraints
  • 4.3.1 High CAPEX and Maintenance Costs
  • 4.3.2 Safety-Cybersecurity Compliance Burden
  • 4.3.3 Lithium-Battery Shipping Rules Limit Mobile Robots
  • 4.3.4 VC Funding Correction for Consumer-Robotics Start-ups
• 4.4 Industry Value Chain Analysis
• 4.5 Regulatory Landscape
• 4.6 Technological Outlook
• 4.7 Impact of Macroeconomic Factors on the Market
• 4.8 Porter's Five Forces Analysis
  • 4.8.1 Bargaining Power of Suppliers
  • 4.8.2 Bargaining Power of Consumers
  • 4.8.3 Threat of New Entrants
  • 4.8.4 Intensity of Competitive Rivalry
  • 4.8.5 Threat of Substitutes

5 MARKET SIZE AND GROWTH FORECASTS (VALUE)

• 5.1 By Field of Application
  • 5.1.1 Professional
    • 5.1.1.1 Field Robots
    • 5.1.1.2 Professional Cleaning
    • 5.1.1.3 Inspection and Maintenance
    • 5.1.1.4 Construction and Demolition
    • 5.1.1.5 Logistics Systems
    • 5.1.1.6 Medical Robots
    • 5.1.1.7 Rescue and Security
    • 5.1.1.8 Defense Robots
    • 5.1.1.9 Underwater Systems
    • 5.1.1.10 Powered Human Exoskeletons
    • 5.1.1.11 Public-Relation Robots
  • 5.1.2 Personal / Domestic
    • 5.1.2.1 Domestic Task Robots
    • 5.1.2.2 Entertainment Robots
    • 5.1.2.3 Elderly and Handicap Assistance
• 5.2 By Component
  • 5.2.1 Hardware
    • 5.2.1.1 Sensors
    • 5.2.1.2 Actuators
    • 5.2.1.3 Controllers and Drives
    • 5.2.1.4 Power Systems
  • 5.2.2 Software
    • 5.2.2.1 Operating Systems and Middleware
    • 5.2.2.2 AI and Analytics Algorithms
  • 5.2.3 Services
• 5.3 By Operating Environment
  • 5.3.1 Ground
  • 5.3.2 Aerial / UAV
  • 5.3.3 Marine / Underwater
• 5.4 By Mobility
  • 5.4.1 Mobile / Autonomous
  • 5.4.2 Stationary / Fixed-Base
• 5.5 By End-User Industry
  • 5.5.1 Healthcare and Medical
  • 5.5.2 Logistics and Warehousing
  • 5.5.3 Agriculture
  • 5.5.4 Construction and Demolition
  • 5.5.5 Defense and Security
  • 5.5.6 Hospitality and Retail
  • 5.5.7 Education and Entertainment
• 5.6 By Geography
  • 5.6.1 North America
    • 5.6.1.1 United States
    • 5.6.1.2 Canada
    • 5.6.1.3 Mexico
  • 5.6.2 Europe
    • 5.6.2.1 Germany
    • 5.6.2.2 United Kingdom
    • 5.6.2.3 France
    • 5.6.2.4 Russia
    • 5.6.2.5 Rest of Europe
  • 5.6.3 Asia-Pacific
    • 5.6.3.1 China
    • 5.6.3.2 Japan
    • 5.6.3.3 India
    • 5.6.3.4 South Korea
    • 5.6.3.5 Australia
    • 5.6.3.6 Rest of Asia-Pacific
  • 5.6.4 Middle East and Africa
    • 5.6.4.1 Middle East
      • 5.6.4.1.1 Saudi Arabia
      • 5.6.4.1.2 United Arab Emirates
      • 5.6.4.1.3 Rest of Middle East
    • 5.6.4.2 Africa
      • 5.6.4.2.1 South Africa
      • 5.6.4.2.2 Egypt
      • 5.6.4.2.3 Rest of Africa
  • 5.6.5 South America
    • 5.6.5.1 Brazil
    • 5.6.5.2 Argentina
    • 5.6.5.3 Rest of South America

6 COMPETITIVE LANDSCAPE

• 6.1 Market Concentration
• 6.2 Strategic Moves
• 6.3 Market Share Analysis
• 6.4 Company Profiles (includes Global Level Overview, Market Level Overview, Core Segments, Financials as Available, Strategic Information, Market Rank/Share for Key Companies, Products and Services, and Recent Developments)
  • 6.4.1 iRobot Corporation
  • 6.4.2 Dematic Corp.
  • 6.4.3 Daifuku Co. Ltd.
  • 6.4.4 Swisslog Holding AG
  • 6.4.5 Omron Corporation
  • 6.4.6 SoftBank Robotics Group Corp.
  • 6.4.7 Pudu Robotics
  • 6.4.8 Boston Dynamics Inc.
  • 6.4.9 DJI Technology Co. Ltd.
  • 6.4.10 ABB Ltd.
  • 6.4.11 Seegrid Corporation
  • 6.4.12 Intuitive Surgical Inc.
  • 6.4.13 JBT Corporation
  • 6.4.14 SSI Schaefer AG
  • 6.4.15 Grenzebach GmbH
  • 6.4.16 Smith and Nephew plc
  • 6.4.17 Stryker Corporation
  • 6.4.18 Knightscope Inc.
  • 6.4.19 Kollmorgen Corporation
  • 6.4.20 Brokk AB
  • 6.4.21 Husqvarna AB
  • 6.4.22 Construction Robotics LLC
  • 6.4.23 Ecovacs Robotics
  • 6.4.24 Neato Robotics
  • 6.4.25 Transbotics Corporation
  • 6.4.26 Medtronic plc
  • 6.4.27 Northrop Grumman Corp.
  • 6.4.28 BAE Systems plc
  • 6.4.29 UBTECH Robotics Inc.
  • 6.4.30 SMP Robotics Systems
  • 6.4.31 Vision Robotics Corporation
  • 6.4.32 Naio Technologies SAS

7 MARKET OPPORTUNITIES AND FUTURE OUTLOOK

• 7.1 White-Space and Unmet-Need Assessment