북미의 서비스 로봇 : 시장 점유율 분석, 업계 동향과 통계, 성장 예측(2026-2031년)

According to Mordor Intelligence, the North America service robots market size was valued at USD 13.93 billion in 2025 and estimated to grow from USD 15.76 billion in 2026 to reach USD 29.19 billion by 2031, at a CAGR of 13.12% during the forecast period (2026-2031).

This report is Segmented by Robot Type (Professional Service Robots, Autonomous Mobile Robots, and More), Application (Logistics and Warehouse Automation, Healthcare and Medical Assistance, and More), Environment (Ground-Based Robots, Aerial Service Robots, and More), Component (Hardware, Software, Services), and Geography. The Market Forecasts are Provided in Terms of Value (USD).

North America Service Robots Market Trends and Insights

Rising Labor Costs Accelerating Automation Adoption

Warehouse and hospital wages climbed 6.8% year over year by late 2024, shrinking margins for logistics operators and healthcare providers. Autonomous mobile platforms now pay back in 18 months, half the 2022 period, prompting widespread fleet roll-outs in facilities of every size. Amazon's Proteus robots eliminated 40% of manual pallet moves across 350 U.S. fulfillment centers, validating the economics for mid-market adopters. Locus Robotics reported that 68% of its 2024 wins were firms with fewer than 500 employees, confirming penetration into small enterprises. Similar wage spikes in Ontario warehouses raised hourly forklift pay 22%, tipping return-on-investment math toward autonomous guided vehicles.

Advances in Artificial Intelligence and Machine Vision

Transformer-based vision models are reducing navigation error rates below 0.5%, allowing safe travel in crowded corridors. Google DeepMind's RT-2 architecture demonstrated zero-shot manipulation of 6,000 objects, slashing task-specific training time. Diligent Robotics' Moxi leveraged these gains to serve 140 U.S. hospitals in 2024 without line-of-code reprogramming. John Deere's Blue River See and Spray reduced herbicide use by 77% across 8,000 tractors, demonstrating the utility of AI outdoors. Competitive advantage is shifting from mechanical tolerances to data pipelines that provide continuous model updates.

High Initial Capital Investment Requirements

Warehouse robots cost USD 35,000-75,000 per unit, while surgical systems average USD 2.5 million; prices are too steep for many small organizations. Forty-three percent of rural hospitals reported capital budgets below robotics thresholds in a 2024 survey. Robot-as-a-service models shift spending to operating expenses but still depend on predictable throughput, limiting their appeal outside logistics. Agricultural platforms priced at USD 250,000-500,000 remain viable only for farms exceeding 2,000 acres, unless subsidy programs defray up to 50% of the costs. Capital hurdles, therefore, temper demand, especially among resource-constrained rural operators.

Other drivers and restraints analyzed in the detailed report include:

1. Growing Demand for Contactless Services Post-Pandemic
2. Aging Population Driving Healthcare Service Robots
3. Safety and Liability Concerns in Human-Robot Interaction

For complete list of drivers and restraints, kindly check the Table Of Contents.

Segment Analysis

Professional systems accounted for 61.74% of 2025 revenue, driven by surgical, defense, and inspection robots. Despite high prices, hospitals added da Vinci systems to capitalize on Medicare reimbursement parity. However, the North America service robots market is shifting toward fleet-scale autonomous mobile robots, the fastest-growing category at a 13.95% CAGR. Locus Robotics' installed base surpassed 40,000 units across 300 sites in 2024, driven by subscription pricing that reduces capital expenses. Personal robots such as iRobot's Roomba face saturation with 18% U.S. household penetration. Semi-autonomous models are losing ground as AI gains push operators toward fully unmanned solutions. Software ecosystems that orchestrate multi-vendor fleets now define competitive advantage, as evidenced by Zebra's FetchCore, which manages mixed robots across 500 facilities.

Autonomous fleets reshape cost structures by enabling 24-hour utilization without incremental labor. Fleet uptime exceeds 98%, a reliability threshold that convinces mid-market warehouses to leapfrog manual mechanization entirely. Vendors also sell usage analytics that identify bottlenecks and predict maintenance, entrenching software switching costs. As the North America service robots market size for autonomous mobile systems rises, professional robot leadership will hinge on procedural clearances and peri-operative data integration rather than hardware alone.

Logistics and warehouse automation accounted for a 29.21% share of the North America service robots market in 2025. Penetration among large e-commerce operators exceeded 60%, signaling maturity. Growth is shifting towards delivery and last-mile services, projected to achieve a 14.12% CAGR. Only 100 U.S. municipalities host sidewalk delivery fleets, leaving a substantial runway. Healthcare applications continue to expand steadily, with Aethon's TUG in 400 hospitals, moving medicines and linens. Agricultural use cases unlock yield gains via precision spraying and autonomous milking, but depend on uneven state credits. Security robots patrol parking lots and campuses, yet public surveillance scrutiny moderates' adoption speed. The dispersion of use cases expands the total addressable North America service robots market size while diversifying revenue beyond traditional warehouses.

Long-term growth in delivery robotics hinges on ordinances that clarify right-of-way and liability. Fleet density also lifts software recurring revenue. By contrast, incremental warehouse gains now come from integrating articulated arms, ASRS, and AMRs under unified orchestration, an area where enterprise customers demand vendor-agnostic platforms. Application diversity, therefore, balances rapid, regulation-led spikes with steady, incremental growth streams, underpinning the North America service robots industry outlook.

Complete Report Scope:

• By Robot Type
  • Professional Service Robots
  • Personal and Domestic Service Robots
  • Autonomous Mobile Robots
  • Semi-Autonomous Service Robots
• By Application
  • Logistics and Warehouse Automation
  • Healthcare and Medical Assistance
  • Agriculture and Farming
  • Defense and Public Safety
  • Delivery and Last-Mile Services
• By Environment
  • Ground-Based Robots
  • Aerial Service Robots
  • Marine Service Robots
• By Component
  • Hardware
  • Software
  • Services
• By Geography
  • United States
  • Canada
  • Mexico

List of Companies Covered in this Report:

1. iRobot Corporation
2. Intuitive Surgical Inc.
3. SoftBank Robotics Group Corp.
4. Fetch Robotics Inc.
5. Lely Holding S.A R.L.
6. Knightscope Inc.
7. Blue River Technology Inc.
8. Savioke Inc.
9. Starship Technologies Holdings Inc.
10. Blue Ocean Robotics ApS
11. Diligent Robotics Inc.
12. Locus Robotics Corp.
13. Clearpath Robotics Inc.
14. Autonomous Solutions Inc.
15. Miso Robotics Inc.
16. Bear Robotics Inc.
17. Neato Robotics Inc.
18. Aethon Inc.
19. Aerobotix Inc.
20. Eco Robotics SA

Additional Benefits:

• The market estimate (ME) sheet in Excel format
• 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

• 1.1 Study Assumptions and Market Definition
• 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET LANDSCAPE

• 4.1 Market Overview
• 4.2 Market Drivers
  • 4.2.1 Rising Labor Costs Accelerating Automation Adoption
  • 4.2.2 Advances in Artificial Intelligence and Machine Vision
  • 4.2.3 Growing Demand for Contactless Services Post-Pandemic
  • 4.2.4 Aging Population Driving Healthcare Service Robots
  • 4.2.5 State-Level Incentive Programs for Agricultural Robotics in the United States
  • 4.2.6 Warehouse Safety Regulations Favoring Human-Robot Collaboration
• 4.3 Market Restraints
  • 4.3.1 High Initial Capital Investment Requirements
  • 4.3.2 Safety and Liability Concerns in Human-Robot Interaction
  • 4.3.3 Limited Insurance Underwriting Framework for Service Robot Deployment
  • 4.3.4 Skilled Robot Maintenance Technician Shortage in Rural Areas
• 4.4 Industry Value Chain Analysis
• 4.5 Regulatory Landscape
• 4.6 Technological Outlook
• 4.7 Impact of Macroeconomic Factors
• 4.8 Porter's Five Forces Analysis
  • 4.8.1 Threat of New Entrants
  • 4.8.2 Bargaining Power of Suppliers
  • 4.8.3 Bargaining Power of Buyers
  • 4.8.4 Threat of Substitutes
  • 4.8.5 Competitive Rivalry

5 MARKET SIZE AND GROWTH FORECASTS (VALUE)

• 5.1 By Robot Type
  • 5.1.1 Professional Service Robots
  • 5.1.2 Personal and Domestic Service Robots
  • 5.1.3 Autonomous Mobile Robots
  • 5.1.4 Semi-Autonomous Service Robots
• 5.2 By Application
  • 5.2.1 Logistics and Warehouse Automation
  • 5.2.2 Healthcare and Medical Assistance
  • 5.2.3 Agriculture and Farming
  • 5.2.4 Defense and Public Safety
  • 5.2.5 Delivery and Last-Mile Services
• 5.3 By Environment
  • 5.3.1 Ground-Based Robots
  • 5.3.2 Aerial Service Robots
  • 5.3.3 Marine Service Robots
• 5.4 By Component
  • 5.4.1 Hardware
  • 5.4.2 Software
  • 5.4.3 Services
• 5.5 By Geography
  • 5.5.1 United States
  • 5.5.2 Canada
  • 5.5.3 Mexico

6 COMPETITIVE LANDSCAPE

• 6.1 Market Concentration
• 6.2 Strategic Moves
• 6.3 Market Share Analysis
• 6.4 Company Profiles (includes Global Level Overview, Market Level Overview, Core Segments, Financials as Available, Strategic Information, Market Rank/Share for Key Companies, Products and Services, and Recent Developments)
  • 6.4.1 iRobot Corporation
  • 6.4.2 Intuitive Surgical Inc.
  • 6.4.3 SoftBank Robotics Group Corp.
  • 6.4.4 Fetch Robotics Inc.
  • 6.4.5 Lely Holding S.A R.L.
  • 6.4.6 Knightscope Inc.
  • 6.4.7 Blue River Technology Inc.
  • 6.4.8 Savioke Inc.
  • 6.4.9 Starship Technologies Holdings Inc.
  • 6.4.10 Blue Ocean Robotics ApS
  • 6.4.11 Diligent Robotics Inc.
  • 6.4.12 Locus Robotics Corp.
  • 6.4.13 Clearpath Robotics Inc.
  • 6.4.14 Autonomous Solutions Inc.
  • 6.4.15 Miso Robotics Inc.
  • 6.4.16 Bear Robotics Inc.
  • 6.4.17 Neato Robotics Inc.
  • 6.4.18 Aethon Inc.
  • 6.4.19 Aerobotix Inc.
  • 6.4.20 Eco Robotics SA

7 MARKET OPPORTUNITIES AND FUTURE OUTLOOK

• 7.1 White-Space and Unmet-Need Assessment