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워크플로우 자동화 시장 : 성장, 동향, COVID-19의 영향, 예측(2021-2026년)

The Workflow Automation Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)

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워크플로우 자동화 시장 : 성장, 동향, COVID-19의 영향, 예측(2021-2026년) The Workflow Automation Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
발행일 : 2022년 01월 페이지 정보 : 영문

본 상품은 영문 자료로 한글과 영문 목차에 불일치하는 내용이 있을 경우 영문을 우선합니다. 정확한 검토를 위해 영문목차를 참고해주시기 바랍니다.

세계의 워크플로우 자동화 시장 규모는 예측기간 중 5.8%의 CAGR로 성장할 것으로 예상됩니다. 이것은 워크플로우 효율을 달성하기 위한 비지니스의 일련의 자동화 프로세스입니다. 프로세스에 워크플로우 자동화를 구현하는 기업은 보다 효율적이며, 시간과 돈을 절약하고, 에러 가능성을 최소한으로 억제합니다. 시장 성장은 비지니스 성질의 변화, 비지니스 프로세스 관리 테크놀러지에 대한 투자 증가 및 대량 데이터와 기능을 갖춘 업계에 신속한 지원을 제공하는 테크놀러지 진보에 의해 강하게 추진되고 있습니다.

  • 인공지능과 컴퓨터 비전, 인지 자동화, 머신러닝 등의 관련 신기술 로봇 프로세스 자동화가 증가하고 있습니다. 이 테크놀러지에 의해 고객의 비지니스 가치와 경쟁 우위를 극적으로 높이는 자동화 기능이 생성됩니다.
  • 조직에 의한 워크플로우 소프트웨어 수요 증가는 보다 세련된 효율적인 소프트웨어 개발에 대한 급속한 투자로 이어지고 있습니다.

워크플로우 자동화(Workflow Automation) 시장을 조사했으며, 시장 개요, 시장 성장 촉진요인 및 저해요인 분석, 종류별·지역별 시장 규모 추정과 예측, 경쟁 상황, 주요 기업 개요, 시장 기회 등의 정보를 제공합니다.

목차

제1장 서론

제2장 조사 방법

제3장 주요 요약

제4장 시장 역학

  • 시장 개요
  • Porter's Five Forces 분석
  • 시장 성장 촉진요인
    • 업계 전체에서의 IoT 채용 증가
  • 시장 성장 억제요인
    • 데이터 보안 우려

제5장 시장 세분화

  • 전개별
    • 온프레미스
    • 클라우드
  • 솔루션별
    • 소프트웨어
    • 서비스
  • 최종사용자 업계별
    • 은행
    • 텔레콤
    • 소매
    • 제조 및 물류
    • 제조 및 물류
    • 에너지와 유틸리티
    • 기타 최종 이용 산업
  • 지역별
    • 북미
    • 유럽
    • 아시아태평양
    • 기타 지역

제6장 경쟁 상황

  • 기업 개요
    • IBM Corporation
    • Software AG
    • Oracle Corporation
    • Pegasystems Inc.
    • Appian Corporation
    • Bizagi
    • IPsoft Inc.
    • Newgen Software Technologies Limited
    • Nintex Global Limited
    • Xerox Corporation

제7장 투자 분석

제8장 동향과 향후 기회

KSM 21.02.25

The workflow automation market is expected to witness a CAGR of 5.8% over the forecast period, 2021-2026. It is a series of automation processes in a business that has replaced the repetitive and predefined human tasks to achieve workflow efficiency. Businesses that implement workflow automation in the process are more efficient, save time and money, and minimize the likelihood of errors, as it helps in streamline communication and empowers employees to manage their own time resulting in more workplace efficiency. The growth of the market is strongly driven by the changing nature of businesses, increasing investment in business process management technology and advancements in technologies that provide quick help to industries with large volumes of data and functionalities.

Key Highlights

  • There is an increasing adoption of artificial intelligence and related new technologies, such as computer vision, cognitive automation, and machine learning to robotic process automation. This convergence of technologies produces automation capabilities that dramatically elevate business value and competitive advantages for customers.
  • The rising demand of workflow software by the organizations is leading to rapid investment for the development of more sophisticated and efficient software. According to the Red Hat and Signavio-sponsored BPTrends report, over 50% of organizations were planning to increase their investment in BPM technology by up to 100% over the course of two years (2018 and 2019) and 9% of them claiming that their investment may increase by more than 100%.
  • Moreover, IoT has turned the world into a cluster of billions of connected devices that has arisen the need to automate the workflows to yields productivity, agility, and efficiency. Rapid expansion of 5G availability is driving the growth of IoT in various industries. For instance, Ericsson's 2019 report on the mobile industry has predicted that by 2024 there may be 1.9 billion 5G cellular subscriptions that may drive the growth of IoT devices. The North American market is expected to grow most with 63% of mobile subscriptions with 5G service, and 47% of cellular subscribers in East Asia may have 5G access as well. Much of this IoT growth is likely to be credited to reductions in chipset prices and the expansion of cellular technologies, such as NB-IoT and Cat-M1.

Key Market Trends

Retail industry is expected to register a significant growth

  • The retail industry is being challenged with a sluggish economy, declining in-store sales and margins, and rising labor costs. It entails tools that enable organizations to manage paper documents and both structured and unstructured data more effectively, in order to remain competitive. Therefore, experiencing the adoption of technological solutions to transform its supply chains with unprecedented visibility and insights from data.
  • Buy online, pick up in-store (BOPIS) trend was adopted by several large retailers to increase the footfall in their stores. Walmart, the largest US retailer, has placed many pick-up towers in stores and has leveraged technologies that link inventory and supply chain data and allow websites and in-store associates to coordinate online orders, in-store available stock, and shipping between stores.
  • Workflow automation tools improve distribution and inventory management, by digitizing inventory information and using analytics and visual reporting processes. Therefore, enable retailers to automate the supply chain from the inbound carrier to manage and distribution of inventory to store-level reconciliation. It leads to lower operational costs, a simpler and faster way to reconcile invoices and improved fill rates by shrinking reorder time.
  • Further, it helps to enhance the customers experience by capturing and analyzing data from many sources, identifying patterns and predicting needs, and offering on-demand services. It also provides retailer access to all business content from the core line-of-business applications to provide timely responses.
  • Besides, ongoing coronavirus disease (COVID-19) pandemic across the world has disrupted the retail market. To slow the spread of the virus, many countries have entered a state of lockdown, with temporary closures to schools, bars, restaurants, and non-necessity retail stores. In most countries, food and local grocery stores have experienced shortages of supplies, as people are stockpiling goods. Customers are not purchasing non-utility product from e-commerce website, due to the fear of spread of virus through the packaging material.

North America is expected to have highest market share

North American region is experiencing an increased number of strategic partnerships between workflow automation tool vendors and various services provider. For instance, Northside, one of the leading hospitals in the United States has created a custom mobile workflow application on TrackVia platform, that automates every step-in sterilization audit process and replaced the cumbersome manual documentation process. Furthermore, the mobile application prompts and allows employees to attach photos, enter notes to tasks, captures timestamps for each task and provide instant visibility and real-time report.

The telecom industry in the United States has adopted robotic process automation to overcome low performance, high operational costs. For instance, AT&T, the largest telecom in the United States, has implemented robotic process automation to save money in operations. It provides real-time outage information, manages impacted dispatch tickets and call information for customers who are impacted by outages. The company has reduced cost of around USD 3 million per year.

Competitive Landscape

The workflow automation market is competitive and consists of several major players, such as IBM Corporation, Software AG, Oracle Corporation, Pegasystems Inc., Xerox Corporation, Appian Corporation. These companies are leveraging on strategic collaborative initiatives to increase their market share and increase their profitability.

  • In January 2020, IBM had partnership with Automation Anywhere Inc. to deliver IBM Robotic Process Automation (RPA) with Automation Anywhere. The offering combines RPA from Automation Anywhere with IBM Digital Business Automation (DBA), to provide an integrated platform of five automation capabilities that help the business to drive virtually all types of automation projects at speed and scale.
  • In June 2019, Oracle completed the acquisition of Oxygen Systems, a NetSuite SuiteCloud Developer Network partner that provides localization solutions to address the complex tax and reporting requirements for companies. Oracle may deliver international and global customers, a seamless ERP localization experience in Brazil.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.2.1 Bargaining Power of Suppliers​
    • 4.2.2 Bargaining Power of Consumers
    • 4.2.3 Threat of New Entrants​
    • 4.2.4 Intensity of Competitive Rivalry​
    • 4.2.5 Threat of Substitutes​
  • 4.3 Market Drivers
    • 4.3.1 Increasing adoption of IoT across industries
  • 4.4 Market Restraints
    • 4.4.1 Data Security Concerns

5 MARKET SEGMENTATION

  • 5.1 By Deployment
    • 5.1.1 On-premise
    • 5.1.2 Cloud
  • 5.2 By Solution
    • 5.2.1 Software
    • 5.2.2 Service
  • 5.3 By End-user Industry
    • 5.3.1 Banking
    • 5.3.2 Telecom
    • 5.3.3 Retail
    • 5.3.4 Manufacturing and Logistics
    • 5.3.5 Manufacturing and Logistics
    • 5.3.6 Energy and Utilities
    • 5.3.7 Other End-user Industries
  • 5.4 By Geography
    • 5.4.1 North America
      • 5.4.1.1 United States
      • 5.4.1.2 Canada
    • 5.4.2 Europe
      • 5.4.2.1 United Kingdom
      • 5.4.2.2 Germany
      • 5.4.2.3 France
      • 5.4.2.4 Rest of Europe
    • 5.4.3 Asia-Pacific
      • 5.4.3.1 China
      • 5.4.3.2 Japan
      • 5.4.3.3 India
      • 5.4.3.4 Rest of Asia-Pacific
    • 5.4.4 Rest of the World
      • 5.4.4.1 Latin America
      • 5.4.4.2 Middle-East and Africa

6 COMPETITIVE LANDSCAPE

  • 6.1 Company Profiles
    • 6.1.1 IBM Corporation
    • 6.1.2 Software AG
    • 6.1.3 Oracle Corporation
    • 6.1.4 Pegasystems Inc.
    • 6.1.5 Appian Corporation
    • 6.1.6 Bizagi
    • 6.1.7 IPsoft Inc.
    • 6.1.8 Newgen Software Technologies Limited
    • 6.1.9 Nintex Global Limited
    • 6.1.10 Xerox Corporation

7 INVESTMENT ANALYSIS

8 MARKET TRENDS AND FUTURE OPPORTUNITIES

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