인도의 자동판매기 시장 평가 : 제품 유형별, 기술별, 결제 유형별, 용도별, 지역별, 기회, 예측(2018-2032년)

India vending machine market is projected to witness a CAGR of 14.71% during the forecast period FY2025-FY2032, growing from USD 150.60 million in FY2024 to USD 451.50 million in FY2032. The market is registering smooth growth due to increasing urbanization, changing consumer lifestyles, and a growing preference for automated retailing. The increasing demand for convenience products, which can be purchased at any time, day, or night, from locations like metro stations, airports, and corporate offices to commercial spaces, has made vending machines a good opportunity for a fast and contactless transaction.

Market growth is being further fueled by the increased adoption of digital payments, especially UPI and mobile wallets, bypassing limitations on cash-handling. Moreover, the recent advances in IoT and AI integration have developed smart vending solutions for remote monitoring, real-time inventory management, and personalized recommendations, thereby improving user experience and operational efficiency.

Companies have started investing in vending machines to reduce reliance on manual labor and ensure easy availability of goods. Healthy food options and sustainable vending solutions are also emerging trends aligned with shifting customer preferences. With the advancement of smart city initiatives and digital infrastructure development, the vending machine industry in India is likely to witness profound growth in the coming decades.

In October 2024, Bharat Sanchar Nigam Limited (BSNL), the government-backed telecom company, partnered with Intense Technologies Limited and Mantra Softech (India) Pvt. Ltd. (Moreze), which is an interactive kiosk manufacturing company, to launch SIM vending kiosk, similar to ATMs. These machines allow users to obtain SIM cards anytime using the vending machine and the BSNL Self Care app. The machines are available in places such as airports and railway stations, where people can access them more easily.

Growing Retail Automation Catalyzes Market Expansion

In India, the most significant driving force behind the vending machine market is that stores increasingly integrate retail automation into their store operations. These contactless vending machines reduce the cost associated with catering to consumers through technology-driven solutions. Smart features like inventory management integrated with AI, digital payment systems, and real-time data analytics make all operations more convenient and efficient.

With the growing number of cities and changing lifestyles, automated retail solutions are becoming increasingly popular in office premises, metro stations, airports, and shopping malls. The 24-hour availability and self-service demand further expedite market growth. Moreover, IoT has advanced to enable remote monitoring for a continuous stock-replenishment and maintenance drive. The cashless transactions through UPI and mobile wallets add to the potential of the marketplace. Companies are increasingly adopting automation with improved efficiency and scarce reliance on labor, making vending machine market show growth prospects in the years to come.

In November 2024, Bummer, a D2C innerwear brand by Ballr Apparels Pvt. Ltd., introduced India's first-ever vending machine designed for innerwear shopping. With user-friendly interfaces, the customers can select and buy a pair of innerwear with utmost ease using these vending machines. The packaging is made convenient and travel-friendly so that travelers may carry their purchases in their bags without much hassle. Apart from the easy-to-use setup, the vending machines allow payment through UPI, making purchases quick and convenient.

24/7 Accessibility Spurs Market Growth

The ever-increasing demand for 24/7 services is driving the growth of the vending machine industry in India. Consumers constantly look for convenient solutions for food, beverages, and other essential products. Hence, vending machines are favorable in high-traffic locations like metro stations, airports, office complexes, and hospitals. Unlike traditional retail outlets, vending machines are unattended and, therefore, allow for anytime access to the product. This adds to customer convenience and helps in keeping operational costs down for the businesses.

Furthermore, quick and smooth transactions offered by digital payment systems such as UPI, mobile wallets, and contactless cards are made possible using these vending machines. In addition, automated inventory management and real-time monitoring help in maintaining constant availability without stockouts, thus enhancing user experience. Vending solutions are gaining prominence among businesses and property developers as urbanization and busy lifestyles increase demand for shopping on the go, further driving the sustained growth of India vending machine market.

In February 2025, Bharat Petroleum Corporation Limited (BPCL) introduced its latest initiative, BHARATGAS INSTA, an IoT and AI-enabled smart vending machine for LPG. The machine provides continuous access to LPG cylinders with no manual involvement. It comes with sensors that detect gas leak, motion, smoke and vibration, providing maximum security.

Cashless Segment Gaining Dominance

The rise of cashless alternatives is quickly gaining traction in India vending machine industry owing to the increasing penetration of digital payments. In the wake of ever-increasing penetration of smartphones and government promotion of a cashless economy, consumers are choosing vending machines that offer payment options such as UPI, mobile wallets, or contactless card payments. These systems not only speed up the transaction process but also secure and ease cash management without the need for exact change while reducing machine maintenance, which otherwise involves cash handling.

Also, with the help of such measures, businesses can track sales on a real-time basis while reconciling accounts with automated software, thereby greatly enhancing the overall efficiency of business operations. The trend of vending machines incorporating IoT features is gaining traction as it allows consumers a very smooth transaction flow, including complete digital payments and remote monitoring. With an increasing number of tech-savvy customers, cashless vending solutions have been increasingly preferred by high-footfall sites such as metro stations, airports, corporate offices, and shopping malls. Digital payments are shaping consumer behavior, leading to an increase in demand for cashless vending machines, and solidifying their dominance in the Indian market.

In December 2024, vending machine for 'laddu prasad' was inaugurated at the Mahakal temple in Ujjain, in presence of union health minister and chief minister. The devotees can use QR codes to buy laddus to ensure smooth cashless transaction and get the laddu packets from the machine after the completion of online payment. They can get packets of laddus weighing 100 g, 200 g, or 500 g through this machine.

South Region Dominates Geographically

The South region of India dominates the vending machine market because of the brisk urbanization taking place in the region, coupled with a very high consumer spending and a higher presence of IT hubs, business offices, and commercial spaces. The cities of Bengaluru, Chennai, and Hyderabad have led the way in automating retail solutions driven by the tech-savvy population and the increasing acceptance of digital payments. In addition, the region comprises a geographically extensive metro system, airports, shopping malls, and educational institutions. This creates a huge demand for vending machines disbursing beverages, snacks, and essentials.

The working populace is becoming increasingly metropolitan in lifestyle, increasing the need for self-service applications that can be accessed 24 hours a day, seven days a week. The government initiatives for smart city development and digital infrastructure further boosts this growth in the region. As businesses and public spaces incorporate vending machines as a convenience feature, South India remains a catalyst for the vending machine market in the country, solidifying its geographic dominance.

In March 2024, Pearson India Education Services Private Limited launched its first book vending machine in India in its office on Richmond Road, Bengaluru, to reach out to learners directly. Through this initiative, the company aimed to provide a wide range of academic books directly to customers, improving their overall purchase experience. The machine accepts payments through UPI, completing the entire purchase process in less than 30 seconds.

Future Market Scenario (FY2025 - FY2032F)

The acceptance of cashless transactions using UPI, mobile wallets, and contactless payments will reduce the issues with cash handling.

Due to environmental concerns, energy-efficient and eco-friendly vending machines would see a spike.

Workplace automation and smart cities would drive market growth.

Key Players Landscape and Outlook

India vending machine market has a competitive landscape formed of mixed domestic manufacturers and international players alike, willing to innovate and extend their reach. Companies seek smarter technologies, such as IoT, AI-driven analytics, and digital payments, for user convenience and operational efficiency. The growing need for cashless transactions and real-time monitoring has ignited newer investments into advanced vending solutions. Furthermore, companies have diversified product offerings to keep up with constantly changing consumer preferences. Healthy snacks, fresh produce, and essential items are among these offerings.

The market outlook remains bright, given urbanization, fast acceptance in corporate offices and metro stations, and the commercial spaces. All this is well backed by growth in Tier 2 and Tier 3 cities. The government is encouraging digital payments and smart city infrastructure, which are adding to the growth momentum. As competition is advancing, the market leaders must remain ahead through innovation, strategic partnerships, and tailoring their offerings to meet the growing demand for automated retail services.

Table of Contents

1. Project Scope & Definitions

2. Research Methodology

3. Executive Summary

4. Voice of Customers

• 4.1. Respondent Demographics
• 4.2. Market Awareness and Product Information
• 4.3. Brand Awareness
• 4.4. Factors Considered in Purchase Decision
• 4.5. Challenges Faced Post Purchase

5. India Vending Machine Market Outlook, FY2018-FY2032F

• 5.1. Market Size Analysis & Forecast
  • 5.1.1. By Value
  • 5.1.2. By Volume
• 5.2. Market Share Analysis & Forecast
  • 5.2.1. By Product Type
    • 5.2.1.1. Food
    • 5.2.1.2. Beverages
    • 5.2.1.3. Chocolates and Candies
    • 5.2.1.4. Tobacco
    • 5.2.1.5. Others
  • 5.2.2. By Technology
    • 5.2.2.1. Automatic
    • 5.2.2.2. Smart
    • 5.2.2.3. Manual
  • 5.2.3. By Payment Type
    • 5.2.3.1. Cash-based
    • 5.2.3.2. Cashless
  • 5.2.4. By Application
    • 5.2.4.1. Hotels and Restaurants
    • 5.2.4.2. Shopping Malls and Metro Stations
    • 5.2.4.3. Corporate Offices
    • 5.2.4.4. Educational Institutions
    • 5.2.4.5. Others
  • 5.2.5. By Region
    • 5.2.5.1. North
    • 5.2.5.2. East
    • 5.2.5.3. West & Central
    • 5.2.5.4. South
  • 5.2.6. By Company Market Share (Top 5 Companies, Others - By Value, FY2024)
• 5.3. Market Mapping, FY2024
  • 5.3.1. By Product Type
  • 5.3.2. By Technology
  • 5.3.3. By Payment Type
  • 5.3.4. By Application
  • 5.3.5. By Region

6. Demand Supply Analysis

7. Import and Export Analysis

8. Value Chain Analysis

9. PESTLE Analysis

10. Porter's Five Forces Analysis

11. Pricing Analysis

12. Market Dynamics

• 12.1. Market Drivers
• 12.2. Market Challenges

13. Market Trends and Developments

14. Case Studies

15. Competitive Landscape

• 15.1. Competition Matrix of Top 5 Market Leaders
• 15.2. SWOT Analysis for Top 5 Players
• 15.3. Key Players Landscape for Top 10 Market Players
  • 15.3.1. Vending Updates India Private Limited
    • 15.3.1.1. Company Details
    • 15.3.1.2. Key Management Personnel
    • 15.3.1.3. Key Products Offered
    • 15.3.1.4. Key Financials (Based on Best Effort Basis)
    • 15.3.1.5. Key Market Focus and Geographical Presence
    • 15.3.1.6. Recent Developments/Collaborations/Partnerships/Mergers and Acquisition
  • 15.3.2. Vendekin Technologies Pvt. Ltd.
  • 15.3.3. Daalchini Technologies Pvt. Ltd.
  • 15.3.4. Vendiman Pvt. Ltd.
  • 15.3.5. Fraxotic Innovations Pvt. Ltd.
  • 15.3.6. Vendstop
  • 15.3.7. Vendolite India Private Limited
  • 15.3.8. Wendor Innovations Private Limited
  • 15.3.9. Seaga India Private Limited
  • 15.3.10. Instant Retail India Ltd.

16. Strategic Recommendations

17. About Us and Disclaimer