인력 관리 및 최적화 시장 점유율과 예측(2023-2028년) - 세계 규모(2개 보고서 번들)

This product includes two reports: Market Share and Market Forecast.

Market Share Description:

QKS Group Reveals that Workforce Management/Optimization Market is Projected to Register a CAGR of 10.23% by 2028.

The Workforce Management/Optimization market plays a vital role in helping businesses boost productivity and streamline operations. This fast-paced sector is evolving, with a strong push towards cloud-based solutions that offer flexibility and scalability. AI and advanced analytics are becoming integral, helping companies predict scheduling needs and optimize performance. There's also a growing emphasis on making these tools user-friendly and accessible, especially on mobile devices, to improve the overall employee experience.

Workforce Engagement Management (WEM) is a suite of software tools that engages and empowers employees to help organizations achieve their business goals in an employee-centric methodology. The suite of tools improves employee productivity, identifies & fills performance gaps, educates call center agents for better results, and efficiently forecasts workload and staffing requirements. WEM turns ordinary contact centers into performance-oriented organizations by aiding them to create a great employee experience and empowering teams to strive toward both individual and collective organizational goals.

Market Forecast Description:

QKS Group Reveals that Workforce Management/Optimization market projected to Register a CAGR of 9.34% by 2028.

Workforce Management (WFM) and Workforce Optimization (WFO) are crucial for businesses aiming to improve productivity and efficiency. These processes involve managing employee schedules, tracking time and attendance, and ensuring the right number of staff with the right skills are available when needed. WFM includes creating schedules, monitoring work hours, and managing leave, which helps ensure smooth operations and compliance with labor laws. WFO takes this a step further by using advanced tools to analyze performance, provide training, and enhance employee engagement, all aimed at improving the overall quality and efficiency of work. By effectively implementing WFM and WFO, businesses can optimize labor costs, improve service quality, and boost employee satisfaction, creating a more productive and motivated workforce.

TABLE OF CONTENTS

Market Share:

Chapter 01: Executive Summary

• Key Research Findings
• Top Predictions
• Top Trends
• Market Summary

Chapter 02: Market Overview

• Market Definition and Scope
• Key Factors Impacting the Market
• Drivers & Restraints

Chapter 03: Market Share Analysis- Worldwide

• Global Workforce Management/Optimization Market Share Analysis

Chapter 04: Market Share Analysis

• Market Share by Region
• Market Share Worldwide
• Market Share USA
• Market Share Canada
• Market Share Latin America
• Market Share Western Europe
• Market Share Central & Eastern Europe
• Market Share Middle East & Africa
• Market Share China
• Market Share APAC Ex Japan & China
• Market Share Japan
• Market Share by Industry Verticals
• Market Share by Media & Entertainment
• Market Share by Retail
• Market Share by BFSI
• Market Share by Travel & Hospitality
• Market Share by Education
• Market Share by Public Sector
• Market Share by Healthcare & Life Science
• Market Share by Automotive
• Market Share by Food & Beverage
• Market Share by Deployment Type
• Market Share by Deployment Type: On prem
• Market Share by Deployment Type: Cloud
• Market Share by Customer Type
• Market Share by SMB
• Market Share by Large
• Market Share by Enterprise

Chapter 05: Company Profile

• Company Overview
• Analyst Perspectives and Analysis

Chapter 06: Appendix

• Research Methodologies

Market Forecast:

Chapter 01: Executive Summary

• Key Research Findings
• Top Predictions
• Top Trends
• Market Summary

Chapter 02: Market Overview

• Market Definition and Scope
• Key Factors Impacting the Market
• Drivers & Restraints

Chapter 03: Market Forecast Analysis

• Market Forecast by Region
• Market Forecast Global
• Market Forecast USA
• Market Forecast Canada
• Market Forecast Latin America
• Market Forecast Western Europe
• Market Forecast Central & Eastern Europe
• Market Forecast Middle East & Africa
• Market Forecast China
• Market Forecast APAC Ex Japan & China
• Market Forecast Japan
• Market Forecast by Industry Verticals
• Market Forecast by Media & Entertainment
• Market Forecast by Retail
• Market Forecast by BFSI
• Market Forecast by Travel & Hospitality
• Market Forecast by Education
• Market Forecast by Public Sector
• Market Forecast by Healthcare & Life Science
• Market Forecast by Automotive
• Market Forecast by Food & Beverage
• Market Forecast by Deployment Type
• Market Forecast by Deployment Type: On prem
• Market Forecast Deployment Type: Cloud
• Market Forecast by Customer Type
• Market Forecast by SMB
• Market Forecast by Large
• Market Forecast by Enterprise

Chapter 04: Company Profile

• Company Overview
• Analyst Perspectives and Analysis

Chapter 05: Appendix

• Research Methodologies