세계의 전자 시프트 운영 관리 솔루션 시장 규모, 점유율, 성장 분석, 컴포넌트별, 전개 모드별, 기능별, 통합 유형별, 최종사용자별, 지역별 - 산업 예측(2025-2032년)

Global Electronic Shift Operations Management Solutions Market size was valued at USD 8.61 billion in 2023 and is poised to grow from USD 9.55 billion in 2024 to USD 21.85 billion by 2032, growing at a CAGR of 10.9% during the forecast period (2025-2032).

The growing global expansion of industrial sites is driving a heightened need for effective data collection tools to manage essential human procedures, such as shift handovers and daily event documentation. Traditional data logging methods lack integration with industrial software, making solutions like eSOMS increasingly important. These electronic shift operations management systems enhance operational efficiency by consolidating routine maintenance and data into a unified electronic platform. With the rise of advanced technologies, including AI and IoT, industries are adopting eSOMS to facilitate safe, informed, and streamlined shift handovers, thereby reducing the risk of incidents. This innovative approach replaces outdated manual methods, ensuring regulatory compliance and standardized work practices while improving communication and task completion within various departments across industrial settings.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Electronic Shift Operations Management Solutions market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Electronic Shift Operations Management Solutions Market Segments Analysis

Global Electronic Shift Operations Management Solutions Market is segmented by Component, Deployment Mode, Functionality, Integration Type, End User and region. Based on Component, the market is segmented into Solutions and Software. Based on Deployment Mode, the market is segmented into On-Premises, Cloud-Based and Hybrid. Based on Functionality, the market is segmented into Scheduling, Tracking, Reporting and Collaboration. Based on Integration Type, the market is segmented into API Integration, Data Import/Export and Custom Integration. Based on End User, the market is segmented into Manufacturing, Healthcare, Transportation and Retail. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global Electronic Shift Operations Management Solutions Market

The Global Electronic Shift Operations Management Solutions market is experiencing growth as organizations from various sectors look for effective methods to oversee shift operations in real-time, thereby improving productivity, safety, and compliance. These electronic solutions offer centralized dashboards and automated logging systems that enable managers to instantly monitor worker status, track task progression, and identify potential bottlenecks. This functionality is especially crucial in industries like utilities, oil and gas, and manufacturing, where maintaining operational continuity is essential. As a result, businesses are increasingly adopting these solutions to optimize their operations and ensure efficient workforce management.

Restraints in the Global Electronic Shift Operations Management Solutions Market

Despite the evident advantages of implementing Electronic Shift Operations Management Solutions (eSOMS), the substantial initial investment can be a major obstacle, particularly for small and medium-sized businesses (SMBs). The financial commitment required to purchase the platform, tailor it to specific industry requirements, and integrate it with existing systems like Enterprise Resource Planning (ERP) and Human Resource Management Systems (HRMS) can be quite high. In addition to the initial costs, ongoing expenses for maintenance, training, and system upgrades further compound the financial strain. Consequently, companies with limited budgets or those still in the early stages of digital adoption may hesitate to embrace eSOMS, which ultimately constrains the growth potential of the global eSOMS market, particularly for smaller enterprises lacking the necessary resources.

Market Trends of the Global Electronic Shift Operations Management Solutions Market

The Global Electronic Shift Operations Management Solutions (eSOMS) market is witnessing a pronounced trend towards cloud-based and mobile-first platforms, as traditional on-premises systems become less favorable. Businesses are increasingly adopting cloud solutions due to their scalability, enhanced accessibility, and robust security features, reducing IT maintenance burdens while ensuring users benefit from automatic updates. This transition is particularly significant in sectors such as logistics, healthcare, and retail, where workforce mobility is essential. Mobile-first innovations are empowering shift managers and workers with the ability to access real-time scheduling, task updates, and communication tools through smartphones and tablets, fostering a more agile and responsive operational environment.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2024
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis

Global Electronic Shift Operations Management Solutions Market Size by Component & CAGR (2025-2032)

• Market Overview
• Solutions
• Software

Global Electronic Shift Operations Management Solutions Market Size by Deployment Mode & CAGR (2025-2032)

• Market Overview
• On-Premises
• Cloud-Based
• Hybrid

Global Electronic Shift Operations Management Solutions Market Size by Functionality & CAGR (2025-2032)

• Market Overview
• Scheduling
• Tracking
• Reporting
• Collaboration

Global Electronic Shift Operations Management Solutions Market Size by Integration Type & CAGR (2025-2032)

• Market Overview
• API Integration
• Data Import/Export
• Custom Integration

Global Electronic Shift Operations Management Solutions Market Size by End User & CAGR (2025-2032)

• Market Overview
• Manufacturing
• Healthcare
• Transportation
• Retail

Global Electronic Shift Operations Management Solutions Market Size & CAGR (2025-2032)

• North America (Component, Deployment Mode, Functionality, Integration Type, End User)
  • US
  • Canada
• Europe (Component, Deployment Mode, Functionality, Integration Type, End User)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Component, Deployment Mode, Functionality, Integration Type, End User)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Component, Deployment Mode, Functionality, Integration Type, End User)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Component, Deployment Mode, Functionality, Integration Type, End User)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2024
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2024
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2022-2024)

Key Company Profiles

• ABB Ltd. (Switzerland)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• SAP SE (Germany)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Siemens AG (Germany)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Oracle Corporation (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• IBM Corporation (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Microsoft Corporation (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Broadcom Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Hitachi Ltd. (Japan)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Hexagon AB (Sweden)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Honeywell International Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• SAS Institute Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• BMC Software Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Open Text Corporation (Canada)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Yokogawa Electric Corporation (Japan)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• SPS Commerce Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Kinaxis Inc. (Canada)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Descartes Systems Group Inc. (Canada)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Samsara Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Emerson Electric Co. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations