컴퓨터 지원 파견(CAD) 시스템 시장 : 컴포넌트별, 용도 분야별, 도입 형태별, 조직 규모별, 산업별, 지역별 규모, 점유율 및 성장 분석과 업계 예측(2026-2033년)

Global Computer Aided Dispatch Market size was valued at USD 2.78 Billion in 2024 and is poised to grow from USD 3.1 Billion in 2025 to USD 7.29 Billion by 2033, growing at a CAGR of 11.3% during the forecast period (2026-2033).

The global computer aided dispatch (CAD) market is being significantly influenced by the rising demand for effective emergency response systems. With the escalating challenges posed by urbanization and population density, agencies responsible for managing emergencies, such as law enforcement and fire departments, necessitate real-time communication and optimized resource allocation to ensure swift responses. CAD systems facilitate enhanced situational awareness through the integration of geospatial information and automated call handling, enabling dispatchers to allocate the right personnel swiftly. The advent of AI and predictive analytics is revolutionizing CAD capabilities, allowing for incident prediction and improved resource management by analyzing historical data. Consequently, agencies worldwide are increasingly adopting CAD technology to bolster coordination, improve public safety, and enhance overall emergency management effectiveness.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Computer Aided Dispatch market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Computer Aided Dispatch Market Segments Analysis

Global Computer Aided Dispatch Market is segmented by Component, Application Area, Deployment Type, Organization Size, Vertical and region. Based on Component, the market is segmented into Solutions and Services. Based on Application Area, the market is segmented into Call Management, Dispatch Unit Management, Reporting and Analysis and Others. Based on Deployment Type, the market is segmented into On-Premises and Cloud. Based on Organization Size, the market is segmented into Large Enterprises and Small and Medium-Sized Enterprises. Based on Vertical, the market is segmented into Government, Transportation, Utilities and Healthcare and Life Sciences. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global Computer Aided Dispatch Market

The increasing demand for AI-driven emergency response systems significantly propels the growth of the global computer-aided dispatch market. The integration of AI enhances real-time decision-making capabilities, enables predictive analysis, and streamlines the dispatch process, resulting in reduced response times. Consequently, government agencies and public safety organizations worldwide are increasingly opting for AI-enhanced computer-aided dispatch solutions to boost operational efficiency, improve situational awareness, and optimize resource allocation. This shift towards advanced technology in emergency management underscores the vital role that AI plays in transforming public safety operations and meeting the evolving needs of communities.

Restraints in the Global Computer Aided Dispatch Market

The Global Computer Aided Dispatch market faces significant challenges due to the ongoing need for system upgrades, cybersecurity enhancements, and hardware maintenance essential for ensuring efficiency and safety. These continuous costs can create financial strain, especially for smaller agencies and those in developing regions. Limited budgets often result in postponed updates, which can hinder the overall effectiveness of computer aided dispatch systems in emergency response operations. This reliance on consistent investment poses a substantial restraint on the market, as agencies strive to balance operational demands with fiscal constraints, ultimately impacting their ability to deliver timely and effective emergency services.

Market Trends of the Global Computer Aided Dispatch Market

The Global Computer Aided Dispatch market is experiencing a transformative shift driven by the integration of artificial intelligence technologies. This evolution is automating decision-making processes, significantly enhancing situational awareness and improving response efficiency. Unlike traditional systems that heavily relied on manual data entry and operator discretion, AI-powered solutions streamline emergency call classification through advanced machine learning and natural language processing capabilities. By identifying patterns and recommending optimal response strategies, these innovative systems are reducing delays and elevating the overall effectiveness of emergency response, thereby reshaping the landscape of public safety and emergency management across various sectors.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2025
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis
• Case Studies
• Technology Analysis

Global Computer Aided Dispatch Market Size by Component & CAGR (2026-2033)

• Market Overview
• Solutions
  • Solution Modules
  • Primary Interface with NCIC and RMS
  • Mobile Data Terminal and Mobile Mapping
  • Automatic Vehicle Location and GIS Interface
  • Public Awareness Message
• Services
  • Implementation
  • Training and Education
  • Support and Maintenance

Global Computer Aided Dispatch Market Size by Application Area & CAGR (2026-2033)

• Market Overview
• Call Management
• Dispatch Unit Management
• Reporting and Analysis
• Others

Global Computer Aided Dispatch Market Size by Deployment Type & CAGR (2026-2033)

• Market Overview
• On-Premises
• Cloud

Global Computer Aided Dispatch Market Size by Organization Size & CAGR (2026-2033)

• Market Overview
• Large Enterprises
• Small and Medium-Sized Enterprises

Global Computer Aided Dispatch Market Size by Vertical & CAGR (2026-2033)

• Market Overview
• Government
• Transportation
• Utilities
• Healthcare and Life Sciences

Global Computer Aided Dispatch Market Size & CAGR (2026-2033)

• North America (Component, Application Area, Deployment Type, Organization Size, Vertical)
  • US
  • Canada
• Europe (Component, Application Area, Deployment Type, Organization Size, Vertical)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Component, Application Area, Deployment Type, Organization Size, Vertical)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Component, Application Area, Deployment Type, Organization Size, Vertical)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Component, Application Area, Deployment Type, Organization Size, Vertical)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2025
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2025
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2023-2025)

Key Company Profiles

• Hexagon Safety & Infrastructure (Sweden)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Tyler Technologies (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• CentralSquare Technologies (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Priority Dispatch Corporation (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Frequentis (Austria)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• NEC Corporation (Japan)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Hytera Communications (China)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Everbridge (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Zicom SaaS (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Tritech Software Systems (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations